Electronic Reservation IRCTC e-Ticketing Service

Slip (Agent)

1. You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along with any one of the
prescribed ID in original. Please do not print the ERS unless extremely necessary. This Ticket will be valid with an ID
proof in original. Please carry original identity proof. If found traveling without original ID proof, passenger will be
treated as without ticket and charged as per extent Railway Rules.
2. Only confirmed/RAC/Partially confirmed E-ticket is valid for travel. Fully Waitlisted E-ticket is invalid for travel if it
remains fully waitlisted after preparation of chart and the refund of the booking amount shall be credited to the account
used for payment for booking of the ticket. Travelling on a fully waitlisted e-ticket is illegal.
3. Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card /
Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt / Public Sector Undertakings of
State / Central Government ,District Administrations , Municipal bodies and Panchayat Administrations which are
having serial number / Student Identity Card with photograph issued by recognized School or College for their students
/ Nationalized Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph/Unique
Identification Card "Aadhaar", m-Aadhaar, e-Aadhaar. /Passenger showing the Aadhaar/Driving Licence from the"
Issued Document" section by logging into his/her DigiLocker account considered as valid proof of identity. (Documents
uploaded by the user i.e. the document in "Uploaded Document" section will not be considered as a valid proof of
identity).
4. Service Accounting Code (SAC) 996411: Local land transport services of passengers by railways for distance upto 150
KMs Service Accounting Code (SAC) 996416: Sightseeing transportation services by railways for Tourist Ticket
Service Accounting Code (SAC) 996421: Long distance transport services of passengers through rail network by
Railways for distance beyond 150 KMs
5. General rules/ Information for e-ticket passenger have to be studied by the customer for cancellation & refund.

PNR No. : 4824979321 Train No. & Name : 12680/CHENNAI EXPRESS Quota : General (GN)

Transaction ID: 8NXBD0KEO4ASUVA5QI Date & Time of Booking: 2020-03-15 22:44:52 Class: Second Sitting (Reserved) (2S)

From: Salem Jn (SA) Date of Journey: 2020-03-18 To : Mgr Chennai Ctl (MAS)

Boarding: Salem Jn (SA) Date of Boarding: 2020-03-18 Scheduled Departure: 08:35 *

Resv. Up to : Mgr Chennai Ctl (MAS) Scheduled Arrival: 2020-03-18 13:50 * Adult: 1 Children: 2

Passenger Mobile No : 9944488099 ATAS Opted: N/A Distance: 334.0 km(s)

Ixigo Booking ID : IXITR175066938857

FARE DETAILS:
Description Amount (In Rupees) Amount (In Words)
Ticket fare** 450 Rupees Four Hundred Fifty Only

IRCTC Convenience Fee# 17.7 Rupees Seventeen and Seventy Paisa Only

Travel Insurance Charge 1.47 Rupees One and Forty Six Paisa Only

Agent Service Charges 15 Rupees Fifteen Only

Payment Gateway Charge ** 0 Zero

Total 484.17 Rupees Four Hundred Eighty Four and Sixteen Paisa Only

** Inclusive of GST : ? 0 Only

# IRCTC Convenience Fee (inclusive of GST) per e-ticket irrespective of number of passengers on the ticket.
** PG Charges, if any, will be payable extra (up to 1.8%+GST)
Eradicate corruption - Build a New India

PASSENGER DETAILS:
S No. Name Age Sex Concession Code Booking Status Current Status
1 KAMALA SANKARI 32 Female (F) N.A CNF/D9/6/WS CNF/D9/6/WS

2 NAVANEESH 10 Male (M) N.A CNF/D9/3/NC CNF/D9/3/NC

3 RUCKNITHA 7 Female (F) N.A CNF/D9/4/NC CNF/D9/4/NC

Indian Railways GST Details:

Invoice Number: ${invoiceNumber} Address: ${supplierAddress}
Supplier Information Recipient Information CGST SGST/UGST IGST Total
Taxable Value
SAC Code GSTIN GSTIN Name Address Rate Amount Rate Amount Rate Amount Tax
 ${gstinSupplier} 450.00 0 0

PRINCIPAL SERVICE PROVIDER DETAILS:

Principal Agent: Le Travenues Technology Pvt Ltd E-Mail Id: trains@ixigo.com

Address: 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road,
Contact Number: 01246682111
Gurgaon, Haryana, 122002

Acronyms: RLWL: REMOTE LOCATION WAITLIST PQWL: POOLED QUOTA WAITLIST RSWL: ROAD-SIDE WAITLIST
Place of Supply: Gurgaon State Code/Name of Supplier: ${supplierStateCode}/${supplyPlace}
Ticket Printing Time: 2020-03-15 22:46:25 HRS
Are you aware that 43% of your fare is borne by the common citizens of the country?

IMPORTANT

1. For details, rules and terms & conditions of E-Ticketing services, please visit www.irctc.co.in.
2. New Time Table will be effective from 1-Oct-2017. Departure time and Arrival Time printed on this ERS/VRM is liable to change. Please check correct
departure, arrival from Railway
3. There are amendments in certain provision of Refund Rules. Refer Amended Refund Rules w.e.f 12-Nov-2015.(details available on www.irctc.co.in under
heading Refund Rule) Cancellation of Ticket and Refund Rules 2015.)
4. The accommodation booked is not transferable and is valid only if the ORIGINAL ID card prescribed is presented during the journey. The ERS/VRM/MRM
along with valid id card of any one the passenger booked on e-ticket proof in original would be verified by TTE with the name and PNR on the chart. If the
Passenger fail to produced/display ERS/VRM due to any eventuality(loss, damaged mobile/laptop etc.) but has the prescribed original proof of identity, a
penalty of Rs.50/- per ticket as applicable to such cases will be levied. The ticket checking staff on board/off board will give excess fare ticket for the same.
5. E-ticket cancellations are permitted through respective agent website only.
6. PNRs having fully waitlisted status will be dropped and the names of the passengers will not appear on the chart. They are not allowed to board the train.
However the names of PARTIALLY waitlisted/confirmed and RAC will appear in the chart.
7. Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e-ticket when LESS NO. OF PASSENGERS travel, (b)A.C.FAILURE, (c)
TRAVEL IN LOWER CLASS. This original certificate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New
Delhi-110055 after filing TDR online within prescribed time for claiming refund.
8. In case of Partial confirmed/RAC/Wait listed ticket, TDR should be filed online within prescribed time in case NO PASSENGER is travelling for processing
of refund as per Railway refund rules
9. While TDR refund requests are filed & registered on IRCTC website www.irctc.co.in, they are processed by Zonal Railways as per Railway Refund Rules.
(detail available on www.irctc.co.in under heading Important Information-->Refund Cancellation Rules.
10. Confirmed ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, no refund shall be granted on cancellation of
confirmed ticket after four hours before the scheduled departure of train.
11. RAC/partially confirmed Ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, refund will be granted as per
provisions of extant Railway Refund Rule.
12. In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are
on RAC or waiting list, full refund of fare , less clerk age, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be
cancelled online or online TDR shall be filed for all the passengers upto thirty minutes before the scheduled departure of the train.
13. For Suvidha Train, W.e.f. 20-Jan-2018, refund rule will be applicable as per General refund rule.
14. In case of Train Cancellation, full refund will be granted automatically by the System.
15. Passengers are advised not to carry inflammable/dangerous/explosive/articles as part of their luggage and also to desist from smoking in the trains.
16. For any queries, please visit the Customer Service section on the app.
17. Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to www.ecatering.irctc.co.in or call 1323 Toll
Free. For any suggestions/complaints related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
18. FOR MEDICAL EMERGENCY/FIRST AID, CONTACT TICKET CHECKING STAFF/GUARD OR DIAL 138.(ALL India Passenger Helpline No. 138)
19. PNR and train arrival/departure enquiry no. 139
20. To report unsavoury situation during journey, Please dial railway security helpline no. 182
21. All the Terms and conditions specified will be applicable in case of opting Travel Insurance facility. Please Refer Travel Insurance's Terms & Conditions
available on Home page of www.irctc.co.in website.
22. Never purchase e-ticket from unauthorized agents or persons using their personal IDs for commercial purposes.Such tickets are liable to be cancelled and
forfeited without any refund of money, under section (143) of the Indian Railway Act 1989. List of authorized agents are available on www.irctc.com E-
Ticket Agent Locator

General Rules/ Information for E-ticket passengers

a) Status of E-tickets after Chart Preparation
1. Confirmed E ticket -E-ticket where all passengers are confirmed.
2. Partially waitlist/Confirmed/RAC E ticket -E-ticket where some passengers are confirmed/ RAC and other wait-listed.
3. Fully waitlisted E tickets -E-ticket where all passengers are waitlisted.

b) Authorization to board the train:

1. Passengers with confirmed E ticket are permitted to board the train. Their names will appear on the reservation chart.
2. Name of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart (including the wait listed passengers in the partially waitlist
ticket).

c) Cancellation & refund rules:

1. Confirmed E-ticket before chart preparation: E-ticket can be cancelled online and the amount will be refunded electronically to the respective agent
s account used for booking.
2. Confirmed E-ticket after chart preparation: Cancellation/ Refund request received after preparation of chart are forwarded by IRCTC to concerned
railway for manual processing. Refund amount received from concerned railway will be credit back to the respective agent s account used for booking by
IRCTC.
3. Partially waitlisted E-ticket before chart preparation: E-ticket can be cancelled online and the amount will be refunded electronically to the
respective agent's account used for booking.
 4. Partially waitlisted E-ticket after chart preparation: E-ticket cannot be cancelled online after chart preparation.Partially waitlisted e- ticket holder
where part passengers have travelled and want to claim refund for passengers who have not travelled is required to send the original certificate issued
by TTE / Conductor in lieu of the same toIRCTC after filing online refund request through the respective agent. The partially waitlisted e-ticket holder
where no passengers have travelled & wants to claim refund is required to file online refund request through respective agent. It would then be forwarded
to concerned railway and refund received from Railways would be credited back electronically to the respective agent s account used for booking by
IRCTC.
5. If the ticket is partially waitlisted/ Confirmed/ RAC at remote location chart preparation then E-ticket cannot be cancelled online. It is required to file
refund request online for claiming refund through the respective agent. It would then be processed offline and refund received from Railways would be
credited back electronically to the respective agent s account used for booking by IRCTC

d)Dynamic fare pricing:

Dynamic fare stands for the fare component which may be increased with the subsequent bookings in Premium special train.

1. No concession shall be applicable on this train.

2. Only end to end, GN quota bookings will be applicable.
3. Cancellation is not allowed. However, ticket can be cancelled and full refund is admissible if the train is cancelled by Indian Railways.
4. For any reason, if berth cannot be given to passenger by Indian Railways on booked PNR, full refund shall be granted to the passenger throughTDR.
5. Agents will not be allowed to book tickets in trains with dynamic pricing.

e) If train is cancelled, E-ticket can be cancelled online up to 3 days from the date of departure of the train through the respective agent s account
used for booking.
f) Bank charges, if any, will be payable extra. (For details of bank charges kindly refer to Terms and Conditions on www.irctc.co.in )
g) The Compartment/ Cabin/ Coupe/ Coach/ Seat numbers for first AC and First class will be allotted at the time of chart preparation.
h) The customer who has opted for auto-up gradation during booking of his/her e-ticket is requested to check the up- gradation chart before
boarding the train.
i) Convenience fee for E-Ticket (inclusive of GST) (not refundable):

Class Convenience fee

SL/2S Rs. 15.0 + GST
1AC/2AC/3AC/CC/3E/FC Rs. 30.0 + GST
j) Agent service charge (inclusive of GST)(not refundable):

Class Service Charges

SL/2S Rs. 20/-
1AC/2AC/3AC/CC/3E/FC Rs. 40/-

Fundamental Duties
It shall be the duty of every citizen of India-
1. To abide by the Constitution and respect its ideals and institutions, the National Flag and the National Anthem.
2. To cherish and follow the noble ideals which inspired our national struggle for freedom.
3. To uphold and protect the sovereignty, unity and integrity of India.
4. To defend the country and render national service when called upon to do so.
5. To promote harmony and the spirit of common brotherhood amongst all the people of India transcending religious, linguistic and regional or sectional
diversities;to renounce practices derogatory to the dignity of women.
6. To value and preserve the rich heritage of our composite culture.
7. To protect and improve the natural environment including forests, lakes, rivers and wild life, and to have compassion for living creatures.
8. To develop the scientific temper, humanism and the spirit of inquiry and reform.
9. To safeguard public property and to abjure violence.
10. To strive towards excellence in all spheres of individual and collective activity so that the nation constantly rises to higher levels of endeavor and
achievement.
11. Who is a parent or guardian to provide opportunities for education to his child or, as the case may be, ward between the age of six and fourteen
years.

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