EN BANC
[G.R. No. 106498. June 28, 1993.]
                LOLITA DADUBO , petitioner, vs. CIVIL SERVICE COMMISSION and the
                DEVELOPMENT BANK OF THE PHILIPPINES , respondents.
 Francisco P. Duran for petitioner.
                                              SYLLABUS
 1. CONSTITUTIONAL LAW; CIVIL SERVICE COMMISSION; FINDINGS OF FACTS OF
 ADMINISTRATIVE BODIES; CONTROLLING ON THE REVIEWING AUTHORITY IF BASED ON
 SUBSTANTIAL EVIDENCE. — The rule is that the ndings of fact of administrative bodies, if
 based on substantial evidence, are controlling on the reviewing authority. It is settled that it
 is not for the appellate court to substitute it own judgment for that of the administrative
 agency on the suf ciency of the evidence and the credibility of the witnesses.
 Administrative decisions on matters within their jurisdiction are entitled to respect and can
 only be set aside on proof of grave abuse of discretion, fraud or error of law.
 2. PETITIONER'S INVOCATION OF DUE PROCESS IS WITHOUT MERIT; REASON. — The
 petitioner's invocation of due process is without merit. Her complaint that she was not
 suf ciently informed of the charges against her has no basis. While the rules governing
 judicial trials should be observed as much as possible, their strict observance is not
 indispensable in administrative cases. As this Court has held, "the standard of due process
 that must be met in administrative tribunals allows a certain latitude as long as the
 element of fairness is not ignored."
 3. THE CHARGE IN AN ADMINISTRATIVE CASE; THE ALLEGATION OF THE ACTS
 COMPLAINED OF IS CONTROLLING, NOT THE DESIGNATION OF THE OFFENSE. — It is true
 that the petitioner was formally charged with conduct prejudicial to the best interest of the
 bank and not speci cally with embezzlement. Nevertheless, the allegations and the
 evidence presented suf ciently proved her guilt of embezzlement of bank funds, which is
 unquestionably prejudicial to the best interest of the bank. The charge against the
 respondent in an administrative case need not de drafted with the precision of an
 information in a criminal prosecution. It is suf cient that he is apprised of the substance of
 the charge against him; what is controlling is the allegation of the acts complained of, not
 the designation of the offense.
 4. THE CONSTITUTIONAL REQUIREMENT TO STATE CLEARLY AND DISTINCTLY THE
 FACTS AND THE LAW ON WHICH A DECISION IS BASED; APPLIES ONLY TO COURTS OF
 JUSTICE AND NOT TO ADMINISTRATIVE BODIES LIKE THE CIVIL SERVICE COMMISSION.
 — We must also dismiss the petitioner's complaint that CSC Resolution No. 92-878 failed
 to comply with the constitutional requirement to state clearly and distinctly the facts and
 the law on which a decision is based. We have held that this provision applies only to
 courts of justice and not to administrative bodies like the Civil Service Commission. In any
 event, there was an earlier statement of the facts and the law involved in the decision
 rendered by the MSPB dated February 28, 1990, which af rmed DBP's decision to dismiss
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 the petitioner. In both decisions, the facts and the law on which they were based were
 clearly and distinctly stated.
                                      DECISION
 CRUZ , J :       p
 Petitioner Lolita A. Dadubo, Senior Accounts Analyst and Rosario B. Cidro, Cash Supervisor,
 of the Development Bank of the Philippines, Borongan Branch were administratively
 charged with conduct prejudicial to the best interest of the service. 1 The charges were
 based on reports on the unposted withdrawal of P60,000.00 from Savings Account No.
 87-692 in the name of Eric Tiu, Edgar Tiu, and/or Pilar Tiu.
                                                           LLjur
 The formal investigations revealed that in the morning of August 13, 1987, Erlinda Veloso,
 authorized representative of the Tius, presented an undated withdrawal slip for
 P60,000.00. 2 Dadubo, as acting teller, prepared the corresponding ticket and voucher in
 the name of the cash supervisor, Rosario Cidro. Dadubo initialed the withdrawal slip, ticket
 and voucher, all dated August 13, 1987, and passed on to Cidro all the documents on the
 said transaction. These were then forwarded to the accountant, Reynaldo Dorado, who
 signed the voucher ledger card and passbook, Babaylon initialed the withdrawal slip and
 returned the documents to Dorado, who approved the withdrawal and thereafter disbursed
 the P60,000.00 to Veloso. The Received payment portion of the withdrawal slip was
 signed by Veloso but Cidro, who disbursed the amount, failed to initial the passbook.
 After banking hours, another withdrawal slip was presented by Feliciano Bugtas, Jr., also
 an employee of the Tius. 3 This was the second P60,000.00 withdrawal. Veloso did not
 know about it. The withdrawal slip was processed and approved on the same day, August
 13, 1987. The space Posted by was initialed by Babaylon but no posting was actually
 made because the passbook was not presented. While the withdrawal slip was dated
 August 13, 1987, all other supporting documents were dated August 14, 1987, this being a
 withdrawal after banking hours (ABH).
 The following day, August 14, 1987, prior to the payment of the ABH withdrawal, Veloso
 presented another undated withdrawal slip for P60,000.00. 4 This was the third
 P60,000.00 withdrawal. The withdrawal slip was received by Dorado, who handed it to
 Dadubo. At that time, Cidro was encashing the check at PNB to satisfy the ABH
 withdrawal. When she returned from the bank, she paid this withdrawal to Veloso, who
 thought that what she was collecting was the P60,000.00 corresponding to the withdrawal
 slip she presented that morning.
 When Dadubo informed Cidro about the third withdrawal, till money of P100,000.00 was
 made to service it. Prior to the payment of the third P60,000.00 withdrawal, Veloso came
 back and presented another withdrawal slip for P40,000.00. 5 The petitioner claimed she
 disbursed P100,000.00 to Veloso, covering the third P60,000.00 and the P40,000.00
 withdrawals. On the other hand, Veloso testi ed that she received only P40,000.00 from
 the petitioner. She acknowledged receipt of the amount by signing the withdrawal slip and
 indicating opposite her signature the amount of P40,000.00.
 That left the balance of P60,000.00 unaccounted for and directly imputable to Dadubo.
 On the basis of these ndings, DBP found Dadubo guilty of dishonesty for embezzlement
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 of bank funds. She was penalized with dismissal from the service. 6 Cidro was adjudged
 guilty of gross neglect of duty and fined in an amount equivalent to one month basic salary,
 payable through salary deductions in not more than 12 installments.
 Dadubo appealed to the Merit Systems Protection Board (MSPB), 7 which af rmed the
 decision of the DBP, declaring as follows:
                There is nothing in the records to show that the Senior Manager, Personnel
                Services and Vice-Chairman, both of the DBP, abused their discretion in deciding
                the case against the appellant or that their decision was made and attended with
                arbitrariness or unfairness. To all intents and purposes, the ensuing decision was
                a necessary consequence of the evidence.
 However, DBP was reversed by the Civil Service Commission in its Resolution No. 91-642,
 dated May 21, 1991, 8 which reduced Dadubo's penalty to suspension for six months on
 the ground that:
                Although Dadubo made alterations on the dates in the Ledger Card from August
                13 to August 14, the fact remains that the bank was defrauded on account of said
                ABH withdrawal (for) which Cidro is held responsible and accordingly found guilty
                of Gross Neglect of Duty and Inef ciency and Incompetence in the Performance
                of Of cial Duty. It was also Dadubo who reported on the irreconcilable
                P60,000.00. The most that Dadubo could be charged with is willful violation of
                of ce regulation when she undertook reconciliation for under the Bank Manual
                the tellers are not allowed access to the savings account ledger cards.
 Respondent DBP moved for reconsideration. On July 16, 1992, the Commission acting
 favorably on the motion, promulgated Resolution No. 92-878 9 af rming the earlier
 findings of the DBP as to Dadubo's guilt, thus. —
                The records reveal that Dadubo admitted in her Answer that she changed entry of
                the date August 13 to 14 in the ledger in the course of her reconciliation which she
                was advised not to do.
                                                    xxx xxx xxx
                This act of admission needs no further elaboration to prove that Dadubo is guilty
                of the charge. such admission is however treated as a mitigating circumstance
                which is offset by the aggravating circumstance of taking advantage of her
                of cial position. There is no reason for her to change or alter entries in the ledger
                unless she intends to benefit therefrom or to conceal some facts.
                Further, it should be noted that the report was made only on September 28, 1987
                (the date the report on reconciliation was submitted to the Regional Of ce). It
                should be emphasized as earlier stated that Dadubo was not authorized to
                reconcile the subsidiary ledger cards for the period ending August 20, 1987.
                Hence, as emphatically stated in the MSPB decision, ". . . respondent Dadubo
                manipulated the bank records to conceal the offense which constituted the act of
                dishonesty."
                The opinion of an acting Internal Audit Of ce, whose report was among the
                preliminary ndings considered in the investigation of the case, is not conclusive
                as there are other available and convincing evidence to prove the guilt of Dadubo.
 Dadubo has brought her case to this Court in this petitioner for certiorari. She claims that
 CSC Resolution No. 92-878 failed to comply with the constitutional requirement to state
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 clearly and distinctly the facts and the law on which the decision is based; CSC Resolution
 No. 92-878 con icts with the ndings of fact in CSC Resolution No. 91-642; the
 Commission manifestly overlooked or disregarded certain relevant facts not disputed by
 the parties; and it based its conclusions entirely on speculations, surmises or conjectures.
 Required to comment, the Solicitor General argued that CSC Resolution No. 92-878 did not
 need to restate the legal and factual bases of the original decision in CSC-MSPB No. 497
 which already explained the relevant facts and the applicable law. The petitioner had
 admitted that she changed the entry of the dates in the subsidiary ledger card from August
 13 to 14 in the course of her reconciliation work although she was not authorized to do
 this. This admission, along with the other evidence presented during the investigation in
 the bank, proved Dadubo's guilt. Moreover, the af davit of Albert C. Ballicud was
 inadmissible in evidence because he was never subjected to cross-examination.
 The petitioner's challenges are mainly factual. The rule is that the ndings of fact of
 administrative bodies, if based on substantial evidence, are controlling on the reviewing
 authority. 1 0 It is settled that it is not for the appellate court to substitute it own judgment
 for that of the administrative agency on the suf ciency of the evidence and the credibility
 of the witnesses. 1 1 Administrative decisions on matters within their jurisdiction are
 entitled to respect and can only be set aside on proof of grave abuse of discretion, fraud
 or error of law. 1 2 None of these vices has been shown in this case.
 The petitioner's invocation of due process is without merit. Her complaint that she was not
 suf ciently informed of the charges against her has no basis. While the rules governing
 judicial trials should be observed as much as possible, their strict observance is not
 indispensable in administrative cases. 1 3 As this Court has held, "the standard of due
 process that must be met in administrative tribunals allows a certain latitude as long as
 the element of fairness is not ignored." 1 4
 The essence of due process is distilled in the immortal cry of Themistocles to Eurybiades:
 "Strike, but hear me rst!" Less dramatically, it simply connotes an opportunity to be heard.
 The petitioner had several opportunities to be heard and to present evidence that she was
 not guilty of embezzlement but only of failure to comply with the tellering procedure. Not
 only did she testify at her formal investigation but she also led a motion for
 reconsideration with the DBP, then appealed to the Merit System Protection Board
 (MSPB), and later elevated the case to the Civil Service Commission. Having been given all
 these opportunities to be heard, which she fully availed of, she cannot now complain that
 she was denied due process.
 Appreciation of the evidence submitted by the parties was, to repeat, the prerogative of
 the administrative body, subject to reversal only upon a clear showing of arbitrariness. The
 rejection of the af davit of Ballicud, for example, was not improper because there was
 nothing in that document showing that the petitioner did not embezzle the P60,000.00.
 It is true that the petitioner was formally charged with conduct prejudicial to the best
 interest of the bank and not speci cally with embezzlement. Nevertheless, the allegations
 and the evidence presented suf ciently proved her guilt of embezzlement of bank funds,
 which is unquestionably prejudicial to the best interest of the bank.
 The charge against the respondent in an administrative case need not de drafted with the
 precision of an information in a criminal prosecution. It is suf cient that he is apprised of
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 the substance of the charge against him; what is controlling is the allegation of the acts
 complained of, not the designation of the offense. 1 5
 We must also dismiss the petitioner's complaint that CSC Resolution No. 92-878 failed to
 comply with the constitutional requirement to state clearly and distinctly the facts and the
 law on which a decision is based. We have held that this provision applies only to courts of
 justice and not to administrative bodies like the Civil Service Commission. 1 6 In any event,
 there was an earlier statement of the facts and the law involved in the decision rendered by
 the MSPB dated February 28, 1990, which af rmed DBP's decision to dismiss the
 petitioner. In both decisions, the facts and the law on which they were based were clearly
 and distinctly stated.
 It is worth adding that inasmuch as Civil Service Resolution No. 92-878 was rendered only
 to resolve DBP's motion for reconsideration, it was not really necessary to restate the
 factual and legal bases for the said decisions. Even resolutions issued by this Court do not
 need to conform to the rst paragraph of Article VIII, Section 14, of the Constitution, for
 reasons extensively discussed in Borromeo v. Court of Appeals 1 7 and other subsequent
 cases. 1 8
 We nd no justi cation to nullify or modify the questioned resolution. It would perhaps
 have been more thorough if certain other of cers of the bank had been also investigated
 for their part in the anomalous transaction. But that matter is not before this Court and
 cannot be resolved by us at this time.
 WHEREFORE, the petitioner is DISMISSED for lack of a clear showing of grave abuse of
 discretion on the part of the Civil Service Commission in issuing the questioned
 resolutions. Costs against the petitioner.
 SO ORDERED.
 Narvasa, C .J ., Feliciano, Bidin, Griño-Aquino, Regalado, Davide, Jr., Romero, Nocon,
 Bellosillo, Melo and Quiason, JJ ., concur.
 Padilla, J ., is on leave.
 Footnotes
    1. Annex "I," Rollo, p. 44.
    2. Annex "C," Ibid., pp. 36; 55-56.
    3. Annex "D," Id., pp. 37; 56.
    4. Annex "E," id., pp. 38; 57.
    5. Id., p. 60.
    6. Id., p. 62.
    7. Id., pp. 110-120.
    8. Id., pp. 31-35.
    9. Id., pp. 27-30.
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    10. Jaculina v. National Police Commission, 200 SCRA 489; Biak-na-Bato Mining Co. v. Tanco,
           Jr., 193 SCRA 323; Doruelo v. Ministry of National Defense, 169 SCRA 448.
    11. Assistant Executive Secretary for Legal Affairs of the Of ce of the President v. Court of
          Appeals, 169 SCRA 27; Lao Tang Bun v. Fabre, 81 Phil. 628.
    12. Apex Mining Co., Inc. v. Garcia, 199 SCRA 278; Greenhills Mining Co. v. Of ce of the
          President, 163 SCRA 350; Lovina v. Moreno, 9 SCRA 557; Timbancaya v. Vicente, 9
          SCRA 852.
    13. Baustista v. Secretary of Labor and Employment, 196 SCRA 470.
    14. Adamson and Adamson, Inc. v. Amores, 152 SCRA 237; Gas Corp. of the Phil. v. Incoing,
          93 SCRA 653.
    15. Heirs of Celso Amarante v. Court of Appeals, 185 SCRA 585; Eugenio, sr. v. Velez, 185
          SCRA 425.
    16. Prudential Bank v. Castro, 158 SCRA 646; BUSCAYNO V. eNRILE, 102 SCRA 7; Mangca v.
           Commission on Elections, 112 SCRA 273.
    17. 186 SCRA 1.
    18. Candelaria v. Court of Appeals, G.R. No. 93685, August 20, 1990 (Min. Resolution); Nicos
          Industrial Corporation v. Court of Appeals, 206 SCRA 127.
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