SAVITRIBAI PHULE PUNE UNIVERSITY, PUNE

DEPARTMENT OF MANAGEMENT SCIENCES (PUMBA)

STRUCTURE OF MBA COURSE
(CREDIT SYSTEM WITH TRIMESTER PATTERN)
(Effective From the Academic Year 2015-2016)

The structure of Master of Business Administration (MBA) course will be as follows :

1. The entire duration of the MBA course will be of 24 months, comprising of six trimesters. The
course structure is given in Annexure I. The detailed syllabus for the same is given in Annexure
II.
2. The total number of courses and credits offered will be as follows:

Type of Course Full Half TOTAL

(3 credits each) (2 credits each)
General 13 (39 credits) 7 (14 credits) 20 (53 credits)
Functional Elective 4 (12 credits) 3 (6 credits) 7 (18 credits)
Additional Functional
Elective 2 (6 credits) 1 (2 credits) 3 (8 credits)
Cafeteria (General) ------ 2 (4 credits) 2 (4 credits)
Cafeteria (Special) ------ 2 (4 credits) 2 (4 credits)
Add-ons 1 (3 credits) ------ 1 (3 credits)
Projects / Training 2 (6 credits) 2 (4 credits) 4 (10 credits)
TOTAL 22 (66 credits) 17 (34 credits) 39 (100 credits)

3. Each of the Trimesters will be of 13 weeks duration. Out of these 13 weeks, the teaching term
will be of 11 weeks. For the full courses, there will be 4 sessions of 90 minutes each, per week;
and for the half courses, there will be 2 sessions of 90 minutes each, per week. The trimester-end
examination will be held in the last two weeks of each trimester.
4. Each student will be required to choose TWO functional specializations – One as a Functional
Specialisation and one as an Additional Functional Specialization. The Functional
Specialisations available are : A) Marketing Management B) Financial Management C) Systems
Management D) Operations Management E) Human Resources Management. At least one out of
these two specializations must be from Marketing and Finance.
5. Each student will be required to choose FOUR cafeteria elective courses (2 – Interdisciplinary /
General and 2- Specialization related) from a pool of such courses announced by the department
from time to time.
6. Each course (except for Business Communication, Cafeteria courses and Co-curricular / Add-
on Skills) will have two heads of evaluation – Internal and External. The internal evaluation
will be in the form of continuous / concurrent evaluation which will be carried out for 50% of
the total marks. This may comprise of (Written Tests: 40% + Class Participation: 20% + Other
mode/modes of evaluation as specified by the concerned teacher : 40%). The written tests will
be conducted on the basis of the guidelines as specified in the Scheme for Credit System of the
Savitribai Phule Pune University. For each trimester, a trimester-end written examination shall
be conducted for the external evaluation for each course comprising of 50% of the total marks.
For the Individual/Group projects the internal evaluation will be based on the progress
exhibited by the students during their project execution, while the external evaluation
will be based on the presentations / viva-voce examination. The external examinations will
be conducted as per University Circular No.255 pertaining to the departments conducting their
own final examination.
7. The Business Communication, Cafeteria courses and Co-curricular / Add-on Skills course
will have only Internal head of evaluation. For Business Communication and Cafeteria

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 courses the evaluation will be in the form of continuous/ concurrent evaluation which may
comprise of (Written Tests: 40% + Class Participation: 20% + Other mode/modes of evaluation
as specified by the concerned teacher : 40%) while for the Co-curricular / Add-on Skills
course it will be based on the progress exhibited by the concerned student during the
duration of the entire course based on the criteria specified by the department from time
to time.
8. All the students shall be required to attend minimum of 75% of the total number of sessions held
for each course, failing which the term of the student/s shall not be granted for that course.
Further, if the student fails to do so for more than 50% of the number of courses in any trimester,
his/ her term shall not be granted for that full trimester.
9. If a student fails to pass in the Internal Evaluation of any course, he/she will have to reappear for
the same in the next academic year during the respective Trimester. No separate evaluation will
be carried out for these students during any other trimesters, except for the trimester in which
he/she has failed. However, separate examinations for internal evaluation of any of the courses
of Trimester I to Trimester V may be conducted for the students who will be appearing for the
Sixth trimester examinations.
10. If a student fails to pass in the external evaluation i.e. the Trimester-end examination of any
course, he/she will have to reappear for the same along with the immediate next Trimester-end
examination only. However, if he/she still fails to pass in the said course, he/she shall appear for
the same along with the regular concerned Trimester-end examination to be held in the
immediate next academic year. For instance, if a student fails in course no. 101 of Trimester I
(academic year 2015-2016), he/ she can reappear for the same along with Trimester-end
Examination of Trimester II. If he/she fails in this examination again, he/she can appear again
during the examination of Trimester I of the next academic year (i.e. academic year 2016-2017).
No examination for the courses of Trimester I will be held along with the Trimester-end
examination of Trimester III. However, separate trimester-end examinations for external
evaluation of any of the courses of Trimester I and Trimester IV may be conducted for the
students who will be appearing for the Sixth trimester examinations.
11. Except for the rules designed by the Department for this Credit System, all other rules prescribed
from time to time, by the Savitribai Phule Pune University and/or Government of Maharashtra
shall be applicable to all the students. (For instance, Eligibility Criteria, Refund Rules, ATKT
etc.)
12. Minimum passing marks for the internal as well as the external evaluation is 40 %.
Students will be awarded grade points for their performance during the internal and external
evaluation for each subject (course) as per the following criteria.

Marks Range (%) Grade Grade Points

80 - 100 O : Outstanding 10
70 - 79 A+ : Excellent 9
60 - 69 A : Very Good 8
55 - 59 B+ : Good 7
50 - 54 B : Above Average 6
45 - 49 C : Average 5
40 - 44 P : Pass 4
00 - 39 F : Fail 0
--- Ab : Absent 0
The grade points for each subject will be based on the Grades obtained for the total of the
Internal and External evaluation. Students getting the grade ‘F’ in either or both of the internal
and external evaluation will be declared fail (Grade F) in the total evaluation.

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For each of the subject, the Grade Points to be used for the calculation of the Grade Point
Average (G.P.A.) will be obtained as :
Grade Points for GPA = Grade Points for a subject  Number of credits of the subject

The Final Grade Point Average (CGPA) will be calculated as :

Sum of the ‘Grade Points for GPA’ of all the Subjects

Final CGPA = ----------------------------------------------------------------------
(Total Number of credits = 100)

The Final Grades will be awarded as per the following Criteria :

CGPA Range Final Grade

09.00 – 10.00 O
08.50 – 08.99 A+
07.50 – 08.49 A
06.50 – 07.49 B+
05.50 – 06.49 B
04.25 – 05.49 C
04.00 – 04.24 P
00.00 – 03.99 F

The final grade sheet will also indicate the total of all the marks scored during the six trimesters.

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 ANNEXURE I - COURSE STRUCTURE
* A Full Credit Course (F) has 3 credits and Half Credit Course (H) has 2 credits.

Trimester I (1st August – 11th November)

CODE TITLE CREDITS LECTURE MARKS
(Full / Half) HOURS
101 Management Accounting F 50 100
102 Managerial Economics F 50 100
103 Legal Aspects of Business F 50 100
104 Business Statistics H 25 50
105 Basics of Management H 25 50
106 Organisational Behaviour H 25 50
107 Business Communication (I) H 25 50
TOTAL 17 500

Trimester II (19th November – 17th February)

CODE TITLE CREDITS LECTURE MARKS
(Full / Half) HOURS
201 Marketing Management F 50 100
202 Financial Management F 50 100
203 Management Information Systems F 50 100
204 Operations Management F 50 100
205 Human Resources Management F 50 100
206 Quantitative Techniques H 25 50
207 Research Methodology H 25 50
TOTAL 19 600

Trimester III (1st March – 31st May)

CODE TITLE CREDITS LECTURE MARKS

(Full / Half) HOURS
301 Economic Environment of Business F 50 100
and Sectoral Analysis
302 Functional Specialisation – Paper I F 50 100
303 Functional Specialisation – Paper II F 50 100
304 Additional Specialisation – Paper I F 50 100
305 Additional Specialisation – Paper II F 50 100
306 Functional Specialisation – Paper III H 25 50
307 Additional Specialisation – Paper III H 25 50
308 Group Project – I (Industrial) H --- 50
TOTAL 21 650

Group Project – I : During the Trimesters II and III, an Industrial Project (related to a
business problem) is to be carried out by a group of 10 students under the guidance and
supervision of the nominated faculty.

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 INDIVIDUAL SUMMER TRAINING (1st June – 31st July)
Individual summer training of minimum 50 days duration in a business organization /
company is to be carried out under the guidance and supervision of the nominated faculty.

Trimester IV (1st August – 11th November)

CODE TITLE CREDITS LECTURE MARKS

(Full / Half) HOURS
401 Business Policies & Strategic F 50 100
Management
402 Entrepreneurship Development & F 50 100
Project Management
403 Functional Specialisation – Paper IV F 50 100
404 Functional Specialisation – Paper V H 25 50
405 Management Control Systems H 25 50
406 Cafeteria Elective – I (IDC/General)(I) H 25 50
407 Cafeteria Elective – II (Special) (I) H 25 50
408 Individual Summer Training F --- 100
TOTAL 20 600

Trimester V (19th November – 17th February)

CODE TITLE CREDITS LECTURE MARKS

(Full / Half) HOURS
501 International Business Management F 50 100
502 Functional Specialisation – Paper VI F 50 100
503 Managing for Excellence F 50 100
504 Functional Specialisation – Paper VII H 25 50
505 CafeteriaElective – III(IDC/General)(I) H 25 50
506 Cafeteria Elective – IV (Special) (I) H 25 50
507 Group Project – II (Social) H --- 50
TOTAL 17 500

Group Project – II : During the Trimesters IV and V, a Group Project is to be carried out by
a group of 10 students under the guidance and supervision of the nominated faculty. This
must be carried out with a non-profit organization.

Trimester VI (1st March – 31st May)

CODE TITLE CREDITS LECTURE MARKS

(Full / Half) HOURS
601 Internship / Pre-Placement Project F --- 100
602 Co-curricular / Add-on Skills (I) F --- 100
TOTAL 6 200
GRAND TOTAL 100 3050

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1. Internship / Pre-Placement Project of minimum 75 days duration in a business
organization / company is to be carried out individually under the guidance and
supervision of the nominated faculty. The evaluation will be based on the
performance report of the Employer and the Presentation / Viva-voce Examination.
2. Co-curricular / Add-on Skills : Students will be given credit for their co-curricular /
extra-curricular / Add-on course achievements made since their admission to the
course: This may include – Professional Certifications, Certification of Foreign
Language, Comprehensive Functional Specialisation based MCQ Test, Other
achievements such as winning Intercollegiate / State/ National/ International level
competitions, Active Participation in Cell Activities and events etc. These details will
be specified by the department from time to time.

Functional Specialisation (A) : MARKETING MANAGEMENT

Paper I - Product Management and Services Marketing
Paper II - Retail and Distribution Management
Paper III (H) - Sales and CRM
Paper IV - Integrated Marketing Communication and Brand Management
Paper V (H) - Marketing Strategy
Paper VI - Marketing Research and Consumer Behavior
Paper VII (H) - International Marketing

Functional Specialisation (B) : FINANCIAL MANAGEMENT

Paper I - Corporate Finance
Paper II - Financial Services
Paper III (H) - Risk Management
Paper IV - Corporate Taxation
Paper V (H) - Security Analysis & Portfolio Management
Paper VI - International Financial Management
Paper VII (H) - Company Law

Functional Specialisation (C) : SYSTEMS MANAGEMENT

Paper I - Organizational Learning & Systems Thinking
Paper II - Designing Information Systems
Paper III (H) - Business Missions and Strategies Using Systems
Paper IV - Complex Systems Modeling and Simulation
Paper V (H) - Systems Audit and Verification
Paper VI - Data Analytics & Business Intelligence
Paper VII (H) - Systems Practice in Management

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 Functional Specialisation (D) : OPERATIONS MANAGEMENT
Paper I - Operations Planning & Control
Paper II - Logistics & Supply Chain Management
Paper III (H) - Quality Management
Paper IV - Advanced Project Management
Paper V (H) - Technology Management
Paper VI - Strategy for World Class Operations
Paper VII (H) - QT / IT Applications in Operations

Functional Specialisation (E) : HUMAN RESOURCES MANAGEMENT

Paper I - Performance Management & Training and Development
Paper II - Employee Engagement & Compensation Management
Paper III (H) - Organizational Development
Paper IV - Labour Laws
Paper V (H) - Competency Mapping & Career Development
Paper VI - Industrial Relations & Negotiations
Paper VII (H) - International HRM

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 ANNEXURE II – SYLLABUS

101 - MANAGEMENT ACCOUNTING

1. a) Double Entry accounting methods -Conventions and Concepts – Rules for
journalizing -Primary and Secondary books of accounts - Preparation of Trial Balance
b) Final Accounts of profit making organization c) Introduction to company final
accounts.
2. Cost Concepts – cost, costing and cost accounting types and classification of costs-
Fixed, Variable, Direct costs -Elements of Cost - Preparation of Cost Sheet. -
Valuation of inventory – as per the relevant accounting standard- FIFO, Weighted
Average. - Overheads.
3. Marginal Costing – Cost Volume Profit Analysis-BEP analysis -problems on
concepts of marginal costing, application of marginal costing in decision making
including key factor considerations
4. Budgetary Control –types of budgets – functional, budgets, Flexible Budgets, cash
budget
5. Standard Costing - Materials Cost and Labour Cost Variances only

Note – .Problems will be covered on the following topics -

a. Preparation of ledger accounts, trial balance and final accounts,
b. Cost Sheet preparation
c. Inventory Valuation
d. problems on concepts of Marginal Costing and Applications of Marginal Costing
e. Budgets – Cash, functional and flexible budgets
f. Materials Cost and Labour Cost Variances

Books Recommended
1. Introduction to Management Accounting - Horngreen and Sundlem
2. Principles of Management Accounting - Manmohan & Goyal
3. Cost and Management Accounting - S.M.Inamdar
4. Management Accounting - Dr. Mahesh Kulkarni
5. Double Entry Book Keeping - T.S.Grewal
6. Principles and Practice of Cost Accounting – Ashish K. Bhattacharya
7. Management Accounting. - Khan & Jain
8. Theory & Problems in Management & Cost Accounting - Khan & Jain
9. Cost Accounting - Jawaharlal
10. Accounting and Analysis the Indian Experience 2004 - Published by global Data
Services of India ltd.
11. Management Accounting – DRURY
12. Cost Accounting – Dutta
13. Financial Accounting – Tulsian
14. Advanced Management Accounting – Robert S Kaplan and Anthony A. Atkinson

102 - MANAGERIAL ECONOMICS

1. Definition, nature and scope of Managerial Economics - Managerial Economics and

Micro-economics - Managerial Economics and Macro-economics.

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2. Demand Analysis - Determinants of Market Demand - Law of Demand - Elasticity of
Demand - Measurement and its use - Demand Forecasting - Techniques of Demand
Forecasting
3. Supply Analysis- production and costs law of variable proportions- law of supply and
elasticity of supply- cost and cost functions – determinants of costs- break even
analysis
4. Pricing and output determination – Market categories, Pricing decisions under
different market forms like perfect competition, monopoly, oligopoly - Pricing
Methods
5. Functional applications of principles of managerial economics (Marketing/ Finance/
Human Resources/ Production)
6. Macro Economic Analysis – Introduction and Importance – Keynesian Macro
economic Theory, Determination of equilibrium of output/ Employment – Keynesian
remedy to unemployment – Government intervention
7. Important Macroeconomic concepts (w.r.t. India):
a. Budget & Terms related thereto
b. Monetary & Fiscal policy
c. GDP, GNP, NNP, National Income
d. WPI, CPI and Index of Industrial production
e. Inflation, Deflation, Stagflation
f. Balance of Payment, Balance of Trade

Books Recommended
1. Managerial Economics – Dr. Mukund Mahajan
2. Managerial Economics - Mote, Paul and Gupta
3. Managerial Economics - Varshney and Maheshwari
4. A study of Managerial Economics - D.Gopalkrishna
5. Managerial Economics - D.C.Hauge
6. Managerial Economics - Reckie and Crooke
7. Managerial Economics – Gupta
8. Managerial Economics, 4th Ed. - Craig Peterson
9. Indian Economy - Agarwal
10. Economic environment of business - Misra Puri
11. Indian Economy - Dutt Sundaram

103 - LEGAL ASPECTS OF BUSINESS

1. The Contract Act, 1871

Nature and classification of contracts - Essential elements of a valid contract
Offer and Acceptance - Consideration - Capacities of Parties
Provisions relating to free consent, void agreements
Performance and discharge of contract
Breach of contract - Meaning and remedies
Contracts of Indemnity
Contracts of Guarantee
Agency
2. Sales of Goods Act, 1930
Contract for Sale of Goods - Meaning - Essentials of a Contract of Sale -

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 Formalities of a Contract of ale
Conditions and Warranties
Transfer of property or ownership
Performance of Contract of Sale, Rights of Unpaid Seller, Rules as to delivery of
goods
3. The Negotiable Instruments Act, 1881
Negotiable Instruments - Meaning, Characteristics, Types of negotiable instruments,
Parties – Holder and holder in Due Course
Negotiation and Types of Endorsements
Dishonour of Negotiable Instrument - Noting and Protest
Liability of parties on Negotiable Instrument.
4 The Companies Act, 1956
Company - Definition, Meaning, Features and Types of companies
Incorporation of a company, Memorandum of Association, Articles of
Association and Prospectus, Share Capital
5 The Consumer Protection Act, 1986
Definitions of Consumer, Complainant, Goods, Service - Meaning of
Consumer Dispute, Complaint - Unfair Trade Practices - Restrictive Trade
Practices, Rights of Consumers, Consumer Disputes Redressal Agencies, Remedies
6 The Information Technology Act, 2000
Digital Signature
Electronic Governance
Electronic Records
Certifying Authorities
Penalty & Adjudication
7. Intellectual Rights Laws
Conceptual understanding of patents, copyrights, trademarks and designs.

Books Recommended
1. Business Laws - Bulchandani
2. Business Laws - S.D.Geet and M.S.Patil
3. Business Laws - Gulshan Kapoor
4. An Introduction to Mercantile Laws - N.D.Kapoor
5. Business Laws - N.M.Vechlekar
6. Business Laws - M.D.Mulla
7. Company Law - Avtar Singh
8. Business law – P C Tulsian
9. Business legislation for management – M C Kuchhal and Deepa Prakash.

104 (H) – BUSINESS STATISTICS

1. Arranging data to convey meaning - tables, graphs and frequency distribution

2. Measures of central tendency and dispersion
3. Simple and Multiple regression and correlation
4. Association of attributes
5. Probability
6. Probability distributions – Binomial, Poisson, Normal
7. Forecasting

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 Books Recommended
1. Statistical Methods - S.P.Gupta
2. Statistics for Management - Levin and Rubin
3. Statistics – Spiegel
4. Statistics for Business and Economics – Anderson, Sweeney, Williams
5. Statistics for Management – Keller
6. Statistics for Management – Srivastava, Rego
7. Statistical and Quantitative Methods - Ranjeet.Chitale

105 (H) – BASICS OF MANAGEMENT

1. Introduction to Management
2. Planning
3. Organizing
4. Leadership
5. Motivation
6. Decision Making
7. Controlling
8. Co-ordinating

Books Recommended
1. Essentials of Management - Koontz
2. Management - Stoner
3. Principles of Management - T. Ramasamy
4. Principles of Management - Govind Rajan & Natrajan

106 (H) - ORGANIZATIONAL BEHAVIOUR

1. Introduction
2. Perception
3. Personality & Attitudes
4. Learning Process
5. Group Dynamics and Teams
6. Organizational Culture
7. Management of Change
8. Conflict Management

Books Recommended
1. Organizational Behaviour - Stephen Robbins
2. Human Behaviour at work – Davis and Newstrom
3. Organizational Behaviour – Uma Sekaran
4. Organizational Behaviour – Fred Luthans
5. Organizational Behaviour – K. Aswathappa
6. Human Behaviour at Work – Keith Davis
7. Organizational Behaviour – Jit S. Chandran
8. Human Relations & Organizational Behaviour – R. S. Dwivedi
9. Organizational Behaviour – McShane
10. Organizational Behaviour – Sharma

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 107(H) – BUSINESS COMMUNICATION

1. Communication Process and Principles

2. Written Communication
3. Verbal and Non-verbal communication
4. Class Demonstrations and Case Analysis

Books Recommended
1. Business Communication by R.K. Madhukar
2. Business Communication by Rai & Rai.
3. Essential of Business Communication – R. Pal and Kolahalli

201 – MARKETING MANAGEMENT

1. Marketing Concepts – Marketing Concept, Marketing Process, Functions of

Marketing, Customer value, Customer Satisfaction and delight,
2. Marketing Planning- Analysis of Marketing opportunity, Product Market Selection,
Process of Marketing Planning and Contents of Marketing Plan, Sales Forecasting
Concept and methods.
3. Introduction to Marketing Mix- Product, Price, Place, Promotion, Extended Ps of
marketing.
4. Dealing with competition- Identification and Analysis of Competitors.
5. Market segmentation- Bases for market segmentation of consumer goods, industrial
goods and services- Market Targeting and positioning strategies.
6. Introduction to the Consumer Behavior, Marketing Research, Services Marketing,
Digital Marketing, Customer relation management
7. Market Evaluation and Controls- Process, types of control techniques- Marketing
Audit- Marketing Ethics, internet Marketing, e commerce.
8. Any relevant topics as considered by the instructor.

Books Recommended
1. Marketing Management- Philip Kotler.
2. Marketing Management- Philip Kotler and Kevin Lane Keller
3. Fundamentals of Marketing-Stanton.
4. Marketing Management – Rajan Saxena
5. Marketing Management- S. Ramaswamy and S. Namakumari.
6. Marketing Management- Arun Kumar and N Meenaxi.
7. Marketing Concepts and Cases Michael J. Etzel, Bruce J. Walker, William J. Stanton,
Ajay Pandit.
8. Principles of Marketing - Philip Kotler and Gary Armstrong.
9. Marketing Models- Lilien & Kotler & Moorthy.
10. Marketing Management - S.V.Kadavekar, B.V.Sangvikar, Ravindra Deshmukh,
C.M.Joshi,Biyani, Diamond
11. Case Studies in Marketing – Indian context- R. Srinivas.
12. Case study solutions- H. Kaushal.
13. Basic marketing- William D. Perreault Jr.

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 202 - FINANCIAL MANAGEMENT

1. Finance function –Broad areas under finance- Scope and Significance - Role of a
finance executive –Implications of Various Forms of Business Organizations. Sources
of Finance.
2. Financial system – Meaning and significance, Players in the financial system and their
role. Financial Institutions and their role.
3. Financial Statements of corporate organizations –understanding of financial
statements of companies. Analysis and interpretation of Financial Statements using
the techniques of Ratio Analysis
4. Analysis and interpretation of Financial Statements using the techniques of Funds
Flow Analysis and Cash flow Analysis
5. Working Capital Management - Nature of working capital - Need for working capital
– Operating cycle, Estimation of working capital requirement - Financing working
capital requirement, Receivables and Cash management.
6. Cost of Capital- meaning cost of capital, cost of Equity, Cost of Debt, WACC, EVA
7. Capital Budgeting - Nature and Significance - Time Value of Money - Discounting
and Compounding - Methods for evaluating capital expenditure proposals (all
important methods including IRR)
8. Management of Profits - Dividend Policy - Procedural and Legal formalities involved
in the payment of dividend - Bonus Shares

Note - Problems should be covered on the following topics -

a. Simple problems on Ratio Analysis
b. Simple problems on Funds Flow Analysis and Cash Flow Analysis.
c. Calculation of Cost of Capital
d. Estimation of Working Capital Requirement
e. Methods for evaluation of Capital Expenditure

Books Recommended
1. Financial Management - I.M.Pandey
2. Financial Management - Khan & Jain
3. Financial Management - N.M.Vechlekar
4. Financial Management - S.C.Kuchal
5. Financial Management - Prasanna Chandra
6. Financial Management – Rustagi

203 - MANAGEMENT INFORMATION SYSTEMS

1. Management Information Systems – Nature, Need, Purpose and Objectives,

Approaches to MIS, New opportunities with technologies, Information as a strategic
resource – Strategic information systems for competitive advantage - MIS as an
instrument for the organizational change.
2. Information, Management and Decision Making – Organizations & information
systems, Major types of systems and functional perspective, Information, Information
systems & business strategies, Models of Decision Making
3. Information Technology - IT infrastructure, components, Planning, contemporary
platforms, IT Capabilities and their organizational impact – Telecommunication,

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 Networks & internet, current trends in technologies & tools –- IT enabled services, e
business, wireless technologies etc.
4. Data Resource Management - Organizing data, Database environment & data
management, Database trends, Database & web, opportunities & challenges, data
warehouses, data centers & mining.
5. Building & managing information systems – IT Planning, Process Redesign, Systems
development, Systems Analysis and Design - Systems Development Life Cycle -
Alternative System Building Approaches - Prototyping - Rapid Development Tools -
CASE Tools - Object Oriented Systems, redesigning the organization with
information systems, BPR & process improvement, End user computing and Judging
Info Systems Effectiveness, Controlling the systems
6. Managing International/ Global Information Systems, Decision Support Systems -
Group Decision Support Systems, Intelligent systems - Executive Information
Systems - Executive Support Systems - Expert Systems and Knowledge Based Expert
Systems - Artificial Intelligence, Knowledge Management Systems, Enterprise
applications & Business Process Integration.
7. Managing change and understand business value of systems, BCP, DRM,
Management Issues in MIS - Information Security and Control - Quality Assurance -
Ethical and Social Dimensions - Intellectual Property Rights as related to IT Services
/ IT Products
8. Applications of MIS in functional areas as well as in the service sector should be
covered with the help of minimum 5 case studies.

Books Recommended
1. Management Information Systems - Laudon and Laudon, Pearson Education Asia
2. Information technology for management, Turban, Mclean, Wetherbe – Wiley India
3. Management Information Systems - Davis and Olson,Tata McGraw Hill
4. Management Information Systems, - James A. O'Brien, George M. Marakas -
McGraw Hill
5. Management Information Systems - Thomson
6. Introduction to Information Systems, James A. O'Brien, George M. Marakas -
McGraw Hill
7. Analysis and Design of Information Systems - Rajaraman, Prentice Hall
8. Decision Support Systems and Intelligent Systems -Turban and Aronson, Pearson
Education Asia
9. Management Information Systems - Schulthesis, Tata McGraw Hill
10. Management Information Systems - Sadagopan, Prentice Hall
11. Management Information Systems - Jayant Oke
12. Management Information Systems - Jawadekar, Tata McGraw Hill
13. Systems Analysis and design – igor hawryszkiewycz – prentice-hall India
14. Data mining – adriaans – Zantinge – pearson education
15. Data warehousing in the real world – Anahory/Murray – Pearson Education
16. Computer ethics – Deborah G. Johnson – Pearson Education
17. Ethics in information technology – Reynolds - thomson
18. Expert Systems – Giarratano/ Riley – Thomson
19. Systems Analysis & design – SatZinger-Jackson-Burd – Thomson
20. Knowledge Management Systems – Stuart Barnes – Thomson Learning

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21. Information Systems Today – Jessup/Valacich – Pearson Education

204 - OPERATIONS MANAGEMENT

1. Historical perspective- Industrial Revolution – Evolution of OM concepts from local

Factories to Globalization, Change of focus from cost – Productivity – Quality to
Environmental concerns.
2. Types of industries – Variety of Business – Integration OF Manufacturing and
services – Scale of Operations – Economics – Creation of Wealth and Prosperity.
3. OM as a system – Functional / Decision areas – Organizational Structures
(Traditional& Modern), Product Design – Process Choice –Process Characteristics.
4. Planning & Control Operations – Demand Forecasting – Aggregate Planning –
Resource / Capacity planning - Just in Time systems – Production Activity Control –
Scheduling Bottleneck – Introduction to MRP, ERP.
5. Materials Management– Importance – Supply chain / Value chain concept–Logistics.
Material Flow Management – Purchasing & Supply Management.
6. Inventory – Concept – Need – Types – Classification – Inventory costs – EOQ- Fixed
order & Fixed period models – Safety Stock – Lead time.
7. Facility Location - Advantages – Types of Layouts- Building Material Handling &
Storage system
8. Quality Management System – ISO 9000 , ISO 14000 – TQM. Maintenance
Management – Total Productive Maintenance (TPM)
9. Competitive OM – Flexible Manufacturing System , Group Technology , Cellular
Manufacturing , Focus Manufacturing , Lean Manufacturing 5-S , 3M – Eliminating
Waste – Value Analysis
10. Tools & Techniques for problem solving – SQC, SPC,Kaizen,7QC Tools, Pokayoke,
Six Sigma – Work Study – Work Measurement

Books Recommended:
1. Operations Management Theory & Practice – B. Mahadevan ( Pearson Education)
2. Operations Management – J. Heizer, Barry Render. (Pearson Education)
3. Introduction to Materials Management – J.R. Tony Arnold & Stephan N. Chapmann
4. Work study- I.L.O
5. Competitive Manufacturing Management – Nicholas
6. Logistics & Supply chain Management – Martin Christopher (Pearson Education)
7. ISO 9000 & 14000 By Bureau of Indian Standard
8. Operations Management for Competitive Advantage – Chase, Jacobs, Aquilano,
Agarwal (Tata McGraw Hill)

205 - HUMAN RESOURCES MANAGEMENT

1. Introduction
2. HRD Systems
3. Human Resource Planning
4. Merit Rating
5. Training and Development
6. Performance Appraisal Systems

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 7. Kinds of Separation
8. Tools to improve managerial effectiveness

Books Recommended
1. Human Resource Management – Garry Dessler
2. HR Management – C.B. Mamaoria
3. Managing Human Resources- R.S. Dwiwedi
4. Human resource Management – B.P Michael
5. Human resource Management – de. P.C. Pardeshi
6. Human resources Management – Mirza & Saiyadin
7. Managing Human Resources – Arun Monappa

206 (H) – QUANTITATIVE TECHNIQUES

1. Linear Programming - Formulation and graphical solution to two variables

2. Transportation and Assignment problems
3. Queuing theory - Single server and multiple servers
4. Games theory - 2 X 2 Zero Sum Game with dominance - Pure strategy and mixed strategy.
5. Decision theory - Five criterion of decision making, Decision Trees
6. Sequencing Problems
7. Replacement Problems
8. Simulation - Monte Carlo simulation
9. Markov Chains

Books Recommended
1. Operations Research - V.K.Kapoor
2. Operations Research - J.K.Sharma
3. Quantitative Techniques - N.D.Vohra
4. Introduction to Operations Research – Hiller
5. Introduction to Operations Research – Gillett
6. Operations Research - Taha
7. Decision Sciences - Ranjeet.Chitale
8. Quantitative Techniques Vol. 1 and 2 - L.C.Jhamb

207 (H) - RESEARCH METHODOLOGY

The objective of the subject is to provide the skills required for writing of a Research Project Report.
1. Meaning, Objectives and Motivation in research - Types of research - Research Approaches
- Research Process - Validity and Reliability in research
2. Research Design - Features of a good design - Types of Research Design - Basic principles
of Experimental Design
3. Sampling Design - Steps in Sample Design - Characteristics of a good sample design -
Random Samples and Random Sampling Design
4. Measurement and Scaling Techniques - Errors in Measurement - Tests of sound
measurement - Scaling and Scale Construction Techniques - Forecasting Techniques - Time
Series Analysis - Interpolation and Extrapolation
5. Methods of data collection - Primary Data - Questionnaire and Interviews - Collection of

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 Secondary Data - Cases and Schedules
6. Testing of samples - Sampling Distributions, Sampling Theory - Determining size of the
sample, codification level - Interval Estimation
7. Testing of Hypothesis - Procedure for Hypothesis Testing - Use of Statistical Tests (Basic
Parametric and Non-parametric Tests) for testing of hypothesis - Sampling Errors
8. Interpretation of Data and Report Writing - Layout of a Research Paper - Techniques of
Interpretation
9. Use of computer in Research - Creating a Database and its use for Statistical Analysis

Books Recommended
1. Research Methodology - C.R.Kothari
2. Methodology and Techniques of Social Research –Wilkinson, Bhandarkar
3. Research Methodology - Dr. V.P.Micahel
4. Research Design & Methods - Kenneth S. Bordens
5. Business Research Methods - Donald R. Cooper
6. Methods in Social Research - Good & Hatt

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