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Ad Creative and Landing Page Multidimensional Features

The document provides instructions for a task that assesses ads and landing pages. It involves the following steps: 1. The user is presented with a query and must understand the user's intent. 2. The user is then shown an ad and must assess features of the ad and how well it relates to the query. 3. Finally, the user is shown a landing page for the ad and must evaluate features of the landing page and how well it relates to both the query and ad. The document provides examples and rating scales for evaluating the clarity of the user intent from the query, and the scope of concepts covered by the ad relative to the query.

Uploaded by

George Timothy
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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0% found this document useful (0 votes)
923 views34 pages

Ad Creative and Landing Page Multidimensional Features

The document provides instructions for a task that assesses ads and landing pages. It involves the following steps: 1. The user is presented with a query and must understand the user's intent. 2. The user is then shown an ad and must assess features of the ad and how well it relates to the query. 3. Finally, the user is shown a landing page for the ad and must evaluate features of the landing page and how well it relates to both the query and ad. The document provides examples and rating scales for evaluating the clarity of the user intent from the query, and the scope of concepts covered by the ad relative to the query.

Uploaded by

George Timothy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Ad​ ​Creative​ ​and​ ​Landing​ ​Page​ ​multidimensional​ ​features

This​ ​task​ ​has​ ​short​ ​instructions​ ​at​ ​the​ ​top​ ​of​ ​the​ ​task,​ ​and​ ​14​ ​questions.​ ​Each​ ​question​ ​has​ ​an
instructions​ ​section​ ​with​ ​examples,​ ​they​ ​are​ ​provided​ ​below.

Version:​ ​2017-04-24

Task:​​ ​You​ ​will​ ​be​ ​presented​ ​with​ ​the​ ​following​ ​in​ ​sequential​ ​order:​ ​a​ ​query,​ ​an​ ​ad
creative​ ​and​ ​a​ ​landing​ ​page.​ ​You​ ​will​ ​have​ ​to:
1. Research​ ​the​ ​query​ ​and​ ​try​ ​to​ ​understand​ ​the​ ​user​ ​intent.​ ​You​ ​will​ ​then​ ​have​ ​to
assess​ ​how​ ​clear​ ​the​ ​user​ ​intent​ ​is​ ​to​ ​you.
2. Next,​ ​you​ ​will​ ​be​ ​presented​ ​with​ ​an​ ​ad​ ​and​ ​you​ ​will​ ​have​ ​to​ ​assess​ ​a​ ​few​ ​different
features​ ​of​ ​the​ ​ad​ ​and​ ​the​ ​relationship​ ​of​ ​the​ ​ad​ ​to​ ​the​ ​query.
3. Finally,​ ​you​ ​will​ ​be​ ​shown​ ​the​ ​landing​ ​page​ ​for​ ​the​ ​ad,​ ​and​ ​you​ ​assess​ ​a​ ​few
different​ ​features​ ​of​ ​the​ ​landing​ ​page​ ​and​ ​the​ ​relationship​ ​of​ ​the​ ​landing​ ​page​ ​to
the​ ​query​ ​as​ ​well​ ​as​ ​the​ ​ad.
4. Each​ ​question​ ​you​ ​will​ ​be​ ​asked​ ​is​ ​contained​ ​within​ ​a​ ​box.​ ​At​ ​the​ ​bottom​ ​of​ ​the
box,​ ​there​ ​are​ ​examples​ ​and​ ​instructions.​ ​Please​ ​make​ ​sure​ ​to​ ​read​ ​through
these​ ​instructions​ ​and​ ​examples​ ​in​ ​detail​ ​and​ ​refer​ ​to​ ​them​ ​as​ ​frequently​ ​as
necessary​ ​while​ ​you​ ​are​ ​completing​ ​these​ ​tasks.
Query:​​ ​If​ ​the​ ​query​ ​is​ ​absolutely​ ​incomprehensible​ ​to​ ​you,​ ​choose​ ​the​ ​"​Unrateable
query​"​ ​flag.​ ​You​ ​will​ ​not​ ​have​ ​to​ ​answer​ ​any​ ​of​ ​these​ ​questions​ ​in​ ​the​ ​task​ ​after​ ​this​ ​and
can​ ​go​ ​on​ ​to​ ​task​ ​submission.​ ​If​ ​you​ ​can​ ​comprehend​ ​the​ ​query​ ​to​ ​some​ ​degree,​ ​go
ahead​ ​with​ ​the​ ​rest​ ​of​ ​the​ ​task.

Question​ ​1:​ ​How​ ​clear​ ​is​ ​the​ ​user​ ​intent​ ​to​ ​you?

In​ ​this​ ​section​ ​we​ ​want​ ​to​ ​know​ ​whether​ ​the​ ​user's​ ​intent​ ​is​ ​clear​ ​to​ ​you​ ​or​ ​not.​ ​After
researching​ ​the​ ​query,​ ​if​ ​you​ ​understood​ ​none​ ​of​ ​the​ ​words,​ ​then​ ​select​ ​the​ ​"​unrateable
query​"​ ​flag.​ ​Assuming​ ​you​ ​do​ ​understand​ ​at​ ​least​ ​some​ ​of​ ​the​ ​words​ ​in​ ​the​ ​query​ ​and
broadly​ ​what​ ​the​ ​user​ ​might​ ​be​ ​trying​ ​to​ ​achieve,​ ​try​ ​to​ ​think​ ​of​ ​the​ ​possible​ ​things​ ​the
user​ ​might​ ​be​ ​looking​ ​for​ ​or​ ​trying​ ​to​ ​do.
If​ ​you​ ​can​ ​only​ ​think​ ​of​ ​a​ ​single​ ​thing​ ​that​ ​the​ ​user​ ​might​ ​be​ ​looking​ ​to​ ​do,​ ​then​ ​the​ ​user
intent​ ​should​ ​be​ ​"Very​ ​Clear".​ ​ ​On​ ​the​ ​other​ ​hand,​ ​ ​if​ ​you​ ​can​ ​think​ ​of​ ​a​ ​few​ ​distinct
things​ ​ ​(2​ ​-​ ​5​ ​or​ ​so)​ ​that​ ​might​ ​be​ ​valid​ ​user​ ​intents,​ ​then​ ​the​ ​rating​ ​should​ ​be
"Somewhat​ ​clear".​ ​If​ ​there​ ​can​ ​be​ ​so​ ​many​ ​possible​ ​user​ ​intents​ ​that​ ​it​ ​is​ ​impossible​ ​to
enumerate​ ​them,​ ​then​ ​the​ ​rating​ ​should​ ​be​ ​"Very​ ​unclear".
Rating Description Examples
Very​ ​unclear There​ ​can​ ​be​ ​no Query:​ ​[life]
reasonable​ ​user Although​ ​the​ ​query​ ​is​ ​comprehensible,
intents​ ​or​ ​many it​ ​is​ ​absolutely​ ​not​ ​clear​ ​what​ ​the​ ​user
reasonable​ ​distinct was​ ​looking​ ​for.​ ​There​ ​are​ ​just​ ​too
user​ ​intents. many​ ​possible​ ​user​ ​intents​ ​to
enumerate.
Query:​ ​[cash]
The​ ​user​ ​can​ ​be​ ​looking​ ​for​ ​ways​ ​to
make​ ​money.​ ​Or​ ​the​ ​user​ ​could​ ​be
looking​ ​to​ ​borrow​ ​money.​ ​Or​ ​the​ ​user
could​ ​be​ ​looking​ ​to​ ​store​ ​cash​ ​at​ ​a
bank.​ ​The​ ​possibilities​ ​are​ ​endless​ ​and
since​ ​there​ ​can​ ​be​ ​many
interpretations,​ ​it​ ​is​ ​not​ ​clear​ ​what​ ​the
user​ ​is​ ​looking​ ​for.
Query:​ ​[www]
It​ ​is​ ​really​ ​not​ ​clear​ ​what​ ​the​ ​user​ ​is
looking​ ​for​ ​and​ ​there​ ​are​ ​no
reasonable​ ​user​ ​intents​ ​that​ ​can​ ​be
attributed​ ​to​ ​this​ ​query.
Somewhat​ ​clear There​ ​can​ ​be​ ​a​ ​few​ ​(2- Query:​ ​[chocolate​ ​chip​ ​cookies]
5​ ​or​ ​so)​ ​reasonable It​ ​is​ ​a​ ​bit​ ​unclear​ ​what​ ​the​ ​user​ ​is
distinct​ ​user​ ​intents. looking​ ​for.​ ​The​ ​user​ ​might​ ​be​ ​looking
for​ ​recipes​ ​on​ ​how​ ​to​ ​make​ ​chocolate
chip​ ​cookies.​ ​Or​ ​the​ ​user​ ​might​ ​be
looking​ ​for​ ​online​ ​stores​ ​to​ ​purchase
chocolate​ ​chip​ ​cookies.​ ​It's​ ​possible
that​ ​the​ ​user​ ​is​ ​looking​ ​for​ ​information
about​ ​different​ ​kinds​ ​of​ ​chocolate​ ​chip
cookies.​ ​Since​ ​there​ ​can​ ​be​ ​a​ ​few
different​ ​valid​ ​user​ ​intents,​ ​ ​the​ ​user's
intent​ ​is​ ​not​ ​very​ ​clear.
Query:​ ​[how​ ​to​ ​fix​ ​roof]
The​ ​user​ ​intends​ ​to​ ​fix​ ​some​ ​problem
with​ ​a​ ​roof.​ ​It​ ​is​ ​unclear​ ​what​ ​the
problem​ ​is​ ​and​ ​hence​ ​what​ ​targeted
information​ ​to​ ​show​ ​the​ ​user​ ​to​ ​satisfy
their​ ​intent.​ ​The​ ​user​ ​might​ ​want
information​ ​about​ ​roofing​ ​services,​ ​or
about​ ​roofing​ ​supplies​ ​or​ ​even​ ​tutorials
on​ ​how​ ​to​ ​fix​ ​roofs.
Query:​ ​[best​ ​buy​ ​santa​ ​monica]
There​ ​could​ ​a​ ​few​ ​different​ ​user​ ​intents
behind​ ​this​ ​query.​ ​The​ ​user​ ​could​ ​be
looking​ ​for​ ​directions​ ​to​ ​the​ ​Best​ ​Buy​ ​in
Santa​ ​Monica.​ ​Or​ ​the​ ​user​ ​might​ ​want
to​ ​determine​ ​if​ ​there​ ​is​ ​a​ ​Best​ ​Buy​ ​in
Santa​ ​Monica​ ​or​ ​they​ ​could​ ​be​ ​looking
for​ ​the​ ​website​ ​for​ ​Best​ ​Buy​ ​with​ ​the
store​ ​location​ ​set​ ​to​ ​Santa​ ​Monica.
Very​ ​clear There​ ​is​ ​only​ ​a​ ​single Query:​ ​[amazon.com]
reasonable​ ​user The​ ​user​ ​intends​ ​to​ ​visit​ ​amazon.com.
intent.
Query:​ ​[best​ ​budgeting​ ​app​ ​iphone]
The​ ​user​ ​is​ ​interested​ ​in​ ​finding​ ​good
financial​ ​budgeting​ ​apps​ ​for​ ​the
iphone.

Question​ ​2.​ ​What​ ​is​ ​the​ ​scope​ ​of​ ​the​ ​concepts​ ​covered​ ​by​ ​the​ ​ad​ ​in​ ​relation​ ​to​ ​the
concepts​ ​covered​ ​by​ ​the​ ​query?

What​ ​is​ ​a​ ​concept?


A​ ​concept​​ ​is​ ​a​ ​broad​ ​term​ ​for​ ​an​ ​idea​ ​that​ ​represents​ ​something,​ ​like​ ​an​ ​activity
(shopping),​ ​a​ ​thing​ ​(an​ ​iPhone,​ ​a​ ​discount)​ ​or​ ​a​ ​class​ ​of​ ​things​ ​(blue​ ​sweaters,
US-based​ ​companies).
Although​ ​an​ ​ad​ ​or​ ​a​ ​query​ ​can​ ​refer​ ​to​ ​multiple​ ​concepts,​ ​focus​ ​on​ ​the​ ​concepts​ ​which
are​ ​critical​ ​to​ ​defining​ ​what​ ​the​ ​ad​ ​or​ ​query​ ​is​ ​about.
For​ ​example,​ ​for​ ​the​ ​following​ ​ad:
the​ ​important​ ​concepts​ ​are​ ​those​ ​of​ ​"Amazon.com"​ ​and​ ​"Books"​ ​since​ ​they​ ​define​ ​what
the​ ​ad​ ​is​ ​about.​ ​Less​ ​important​ ​concepts​ ​for​ ​this​ ​ad​ ​are​ ​those​ ​like​ ​"Amazon​ ​Prime",
"Shipping",​ ​"Deals",​ ​"Electronics",​ ​"Toys"​ ​etc.
How​ ​do​ ​I​ ​compare​ ​scope?
In​ ​this​ ​question,​ ​you​ ​will​ ​have​ ​to​ ​assess​ ​whether​ ​the​ ​scope​ ​of​ ​the​ ​ad​ ​is​ ​the​ ​same​ ​as​ ​the
scope​ ​of​ ​the​ ​query​ ​and​ ​if​ ​they​ ​differ,​ ​in​ ​what​ ​way​ ​they​ ​differ.​ ​Consider​ ​the​ ​important
concepts​ ​that​ ​are​ ​associated​ ​with​ ​the​ ​query,​ ​and​ ​those​ ​that​ ​are​ ​associated​ ​with​ ​the​ ​ad.
When​ ​you​ ​compare​ ​scope,​ ​you​ ​look​ ​at​ ​the​ ​overlap​ ​between​ ​these​ ​groups.
Rating Description Examples
No There​ ​is Query:​ ​[Android​ ​marshmallow​ ​update]
Overlap absolutely​ ​no
overlap​ ​between
the​ ​concepts
covered​ ​by​ ​the
ad​ ​and​ ​the
The​ ​ad​ ​is​ ​for​ ​actual​ ​candy​ ​while​ ​the​ ​query​ ​is​ ​for​ ​the
query.
android​ ​software​ ​update​ ​named​ ​Marshmallow.
Partial There​ ​is​ ​some Query:​ ​[new​ ​american​ ​university​ ​chemistry​ ​building]
overlap degree​ ​of
overlap​ ​between
the​ ​scopes​ ​of
the​ ​ad​ ​and​ ​the The​ ​query​ ​and​ ​the​ ​ad​ ​overlap​ ​to​ ​the​ ​extent​ ​that​ ​they​ ​are
query,​ ​but​ ​their both​ ​about​ ​universities,​ ​but​ ​they​ ​are​ ​about​ ​fundamentally
scopes​ ​cover different​ ​concepts.​ ​The​ ​query​ ​is​ ​about​ ​the​ ​Chemistry
fundamentally building​ ​within​ ​New​ ​American​ ​University​ ​and​ ​the​ ​user​ ​is
different​ ​sets​ ​of likely​ ​looking​ ​for​ ​its​ ​location,​ ​but​ ​the​ ​ad​ ​is​ ​for​ ​degree
topics​ ​and​ ​one programs​ ​at​ ​the​ ​University​ ​of​ ​Phoenix.
is​ ​not​ ​contained
within​ ​the​ ​other.
Query:​ ​[bases​ ​for​ ​beds]

The​ ​query​ ​and​ ​the​ ​ad​ ​are​ ​both​ ​about​ ​sleeping​ ​products,
but​ ​the​ ​query​ ​is​ ​about​ ​bases​ ​while​ ​the​ ​ad​ ​is​ ​about
mattresses.​ ​Since​ ​both​ ​concepts​ ​are​ ​about​ ​bedding
products,​ ​they​ ​overlap​ ​partially​ ​but​ ​they​ ​are​ ​also​ ​each
about​ ​different,​ ​unique​ ​products​ ​so​ ​the​ ​overlap​ ​is​ ​only
partial.
Query:​ ​[recipes]

The​ ​query​ ​and​ ​the​ ​ad​ ​overlap​ ​because​ ​they​ ​are​ ​both
broadly​ ​about​ ​cooking​ ​but​ ​the​ ​user​ ​is​ ​searching​ ​for
recipes,​ ​while​ ​the​ ​ad​ ​is​ ​about​ ​cooking​ ​ware.
Query:​ ​[plymouth​ ​nc]

The​ ​query​ ​is​ ​for​ ​Plymouth,​ ​a​ ​city​ ​in​ ​North​ ​Carolina,​ ​and
the​ ​ad​ ​is​ ​for​ ​a​ ​very​ ​specific​ ​news​ ​article​ ​about​ ​North
Carolina's​ ​governor.​ ​There​ ​is​ ​some​ ​degree​ ​of​ ​overlap
because​ ​both​ ​the​ ​query​ ​and​ ​the​ ​ad​ ​are​ ​about​ ​North
Carolina,​ ​but​ ​the​ ​query​ ​and​ ​the​ ​ad​ ​are​ ​about
fundamentally​ ​different​ ​concepts,​ ​so​ ​this​ ​is​ ​a​ ​case​ ​of​ ​a
"Partial​ ​Overlap".
Ad The​ ​range​ ​of Query:​ ​[jewellery​ ​macys​ ​]
Narrowe concepts
r covered​ ​by​ ​the
ad​ ​is​ ​narrower
than​ ​those
covered​ ​by​ ​the
query.
The​ ​user​ ​is​ ​looking​ ​for​ ​jewellery​ ​at​ ​Macy's.​ ​The​ ​ad​ ​is​ ​for
earrings​ ​and​ ​hence​ ​is​ ​narrower​ ​in​ ​scope.

Ad The​ ​range​ ​of Query:​ ​[Women's​ ​sweaters​ ​JCPenny]


Broader concepts
covered​ ​by​ ​the
ad​ ​is​ ​broader
than​ ​those The​ ​query​ ​is​ ​specifically​ ​about​ ​women's​ ​sweaters​ ​at
covered​ ​by​ ​the JCPenny​ ​but​ ​the​ ​ad​ ​is​ ​about​ ​all​ ​sweaters.​ ​So,​ ​the​ ​scope
query. of​ ​the​ ​ad​ ​is​ ​broader​ ​than​ ​that​ ​of​ ​the​ ​query.

Query​ ​[amazon.com​ ​books]

The​ ​query​ ​is​ ​specifically​ ​for​ ​books​ ​at​ ​amazon,​ ​but​ ​the​ ​ad
is​ ​for​ ​the​ ​broader​ ​amazon​ ​website.

Query:​ ​[frozen​ ​poster]

The​ ​query​ ​is​ ​looking​ ​specifically​ ​for​ ​frozen​ ​posters​ ​but​ ​the
ad​ ​is​ ​for​ ​Disney​ ​posters​ ​in​ ​general.
Same The​ ​range​ ​of Query:​ ​[amazon.com​ ​books]
concepts
represented​ ​by
the​ ​ad​ ​and
query​ ​are​ ​the The​ ​ad​ ​is​ ​looking​ ​for​ ​books​ ​on​ ​amazon.com​ ​and​ ​the​ ​ad​ ​is
same. for​ ​books​ ​on​ ​amazon.com.​ ​The​ ​ad​ ​also​ ​describes​ ​other
The​ ​ad​ ​does​ ​not concepts​ ​like​ ​"Amazon​ ​Prime",​ ​"Deals"​ ​etc.,​ ​ ​but​ ​the
cover​ ​any important​ ​concepts​ ​for​ ​both​ ​the​ ​ad​ ​and​ ​the​ ​query​ ​are​ ​the
concepts​ ​not same.
present​ ​in​ ​the
query​ ​and Query:​ ​[Women's​ ​sweaters​ ​JCPenny]
vice-versa

Question​ ​3.​ ​Does​ ​the​ ​ad​ ​misinterpret​ ​the​ ​concept​ ​the​ ​user​ ​specified​ ​in​ ​the​ ​query​ ​and
target​ ​a​ ​completely​ ​different​ ​concept​ ​with​ ​a​ ​similar​ ​spelling​ ​or​ ​pronunciation?

Sometimes​ ​the​ ​same​ ​or​ ​similar​ ​phrases​ ​can​ ​refer​ ​to​ ​two​ ​entirely​ ​different​ ​concepts.
Determine​ ​the​ ​concept​ ​that​ ​the​ ​user​ ​is​ ​likely​ ​referring​ ​to​ ​and​ ​then​ ​assess​ ​whether​ ​the​ ​ad
targets​ ​a​ ​completely​ ​different​ ​concept​ ​with​ ​the​ ​same​ ​or​ ​similar​ ​spelling​ ​or​ ​pronunciation.
Rati Description Examples
ng
Yes The​ ​ad​ ​misinterprets Query:​ ​[paris]
the​ ​concept​ ​the​ ​user
specified​ ​in​ ​the​ ​query
and​ ​targets​ ​a
completely The​ ​ad​ ​is​ ​for​ ​the​ ​purchase​ ​of​ ​plaster​ ​of​ ​paris​ ​which​ ​is
different​concept​ ​with​ ​a very​ ​likely​ ​an​ ​incorrect​ ​interpretation​ ​of​ ​the​ ​query.​ ​The
similar​ ​spelling​ ​or user​ ​probably​ ​want​ ​to​ ​see​ ​information​ ​about​ ​Paris,
pronunciation. France.
Query:​ ​[transformers​ ​2]

The​ ​ad​ ​is​ ​for​ ​electrical​ ​transformers​ ​while​ ​the​ ​query


probably​ ​refers​ ​to​ ​the​ ​Transformers​ ​series​ ​of​ ​movies.

No The​ ​ad​ ​does​ ​not​ ​target​ ​a Query:​ ​[hair​ ​laser​ ​treatment​ ​growth]
completely​ ​different
concept​ ​with​ ​a​ ​similar
spelling​ ​or​ ​pronunciation
to​ ​what​ ​the​ ​user The​ ​user​ ​is​ ​looking​ ​for​ ​laser​ ​treatment​ ​for​ ​hair​ ​growth​.
specified​ ​in​ ​the​ ​query. The​ ​ad​ ​is​ ​showing​ ​treatments​ ​for​ ​hair​ ​removal.​ ​These
are​ ​related​ ​concepts​ ​and​ ​so​ ​even​ ​though​ ​this​ ​is​ ​a​ ​bad
ad,​ ​the​ ​ad​ ​still​ ​targets​ ​the​ ​same​ ​concept​ ​the​ ​user​ ​is
looking​ ​for.​ ​If​ ​instead,​ ​the​ ​ad​ ​targeted​ ​"Hair"​ ​the
movie,​ ​then​ ​the​ ​response​ ​to​ ​this​ ​question​ ​would​ ​have
been​ ​"Yes".
Query:​ ​[Pizza​ ​Santa​ ​Monica]

The​ ​user​ ​is​ ​looking​ ​for​ ​Pizza​ ​in​ ​Santa​ ​Monica,


California.​ ​The​ ​ad​ ​is​ ​for​ ​Chinese​ ​food​ ​delivery​ ​in​ ​New
York​ ​City.​ ​While​ ​the​ ​ad​ ​targets​ ​a​ ​different​ ​concept,​ ​it
is​ ​not​ ​similar​ ​sounding​ ​in​ ​any​ ​way​ ​to​ ​"Pizza​ ​Santa
Monica",​ ​so​ ​the​ ​rating​ ​for​ ​this​ ​example​ ​is​ ​"No".

Question​ ​4.​ ​Does​ ​this​ ​ad​ ​miss​ ​a​ ​critical​ ​requirement​ ​for​ ​satisfying​ ​the​ ​user​ ​intent?

Think​ ​about​ ​all​ ​the​ ​concepts​ ​ ​and​ ​requirements​ ​the​ ​user​ ​has​ ​specified​ ​in​ ​the​ ​query.​ ​Now
for​ ​each​ ​requirement,​ ​ask​ ​yourself​ ​how​ ​likely​ ​the​ ​user​ ​is​ ​to​ ​consider​ ​an​ ​alternative.​ ​If​ ​it​ ​is
very​ ​likely​ ​that​ ​the​ ​user​ ​will​ ​consider​ ​an​ ​alternative,​ ​then​ ​the​ ​requirement​ ​is​ ​non-critical​.
If​ ​missing​ ​this​ ​requirement​ ​or​ ​providing​ ​an​ ​alternative​ ​would​ ​be​ ​unacceptable​ ​to​ ​most
users,​ ​then​ ​it​ ​is​ ​critical​.​ ​If​ ​an​ ​ad​ ​drops​ ​both​ ​a​ ​critical​ ​and​ ​a​ ​non-critical​ ​requirement
select​ ​"​Misses​ ​critical​ ​requirement​"​ ​since​ ​that​ ​leads​ ​to​ ​worse​ ​ad​ ​experience​ ​for​ ​the
user.
Rating Descriptio Examples
n
Misses The​ ​ad Query:​ ​[hair​ ​laser​ ​treatment​ ​growth]
critical misses​ ​one
requiremen or​ ​more
t critical
requiremen The​ ​user​ ​is​ ​looking​ ​for​ ​laser​ ​treatment​ ​for​ ​hair​ ​growth.​ ​But
ts​ ​that​ ​the the​ ​ad​ ​is​ ​showing​ ​treatments​ ​for​ ​hair​ ​removal.​ ​The​ ​ad
user completely​ ​missed​ ​the​ ​key​ ​requirement​ ​of​ ​hair​ ​growth
specified​ ​in instead​ ​of​ ​hair​ ​removal​ ​ ​from​ ​the​ ​query​ ​and​ ​it​ ​is​ ​very​ ​unlikely
the​ ​query. that​ ​the​ ​user​ ​can​ ​be​ ​swayed​ ​to​ ​accept​ ​this​ ​ad​ ​as​ ​satisfying
their​ ​intent.
Query:​ ​[womens​ ​sweaters]

The​ ​user​ ​is​ ​looking​ ​for​ ​womens'​ ​sweaters​ ​but​ ​the​ ​ad​ ​is​ ​for
childrens'​ ​sweaters.​ ​This​ ​ad​ ​completely​ ​missed​ ​the
requirement​ ​of​ ​ ​"women"​ ​and​ ​hence​ ​misses​ ​a​ ​key
requirement​ ​since​ ​the​ ​user​ ​is​ ​unlikely​ ​to​ ​be​ ​satisfied​ ​by
children's​ ​sweaters.
Query:​ ​[wow​ ​stutter]

The​ ​user​ ​is​ ​looking​ ​for​ ​information​ ​about​ ​a​ ​specific​ ​problem
while​ ​rendering​ ​graphics​ ​in​ ​the​ ​game​ ​World​ ​of​ ​Warcraft,
called​ ​stuttering.​ ​The​ ​ad,​ ​instead,​ ​provides​ ​information
about​ ​the​ ​stuttering,​ ​the​ ​speech​ ​impediment.​ ​The​ ​ad​ ​has
thus​ ​completely​ ​missed​ ​the​ ​key​ ​requirement​ ​that​ ​information
about​ ​stuttering​ ​should​ ​be​ ​in​ ​the​ ​context​ ​of​ ​the​ ​video​ ​game
World​ ​of​ ​Warcraft.
Query:​ ​[Pizza​ ​Santa​ ​Monica]

The​ ​query​ ​is​ ​for​ ​Pizza​ ​in​ ​Santa​ ​Monica​ ​while​ ​the​ ​ad​ ​is​ ​for
Pizza​ ​Delivery​ ​in​ ​San​ ​Francisco.​ ​The​ ​ad​ ​completely​ ​misses
the​ ​critical​ ​requirement​ ​that​ ​the​ ​pizza​ ​delivery​ ​should​ ​be​ ​in
Santa​ ​Monica​ ​since​ ​San​ ​Francisco​ ​is​ ​too​ ​far​ ​away​ ​from
Santa​ ​Monica​ ​for​ ​a​ ​pizza​ ​delivery.

Misses The​ ​ad Query:​ ​[leather​ ​sofas]


non-critical misses​ ​one
requiremen or​ ​more
t non-critical
requiremen
ts​ ​that​ ​the The​ ​user​ ​is​ ​searching​ ​for​ ​leather​ ​sofas​ ​but​ ​the​ ​ad​ ​is​ ​for
user fabric​ ​sofas.​ ​While​ ​this​ ​misses​ ​the​ ​"leather"​ ​requirement​ ​for
specified​ ​in the​ ​sofa,​ ​it​ ​is​ ​likely​ ​that​ ​the​ ​user​ ​might​ ​also​ ​be​ ​willing​ ​to
the​ ​query. consider​ ​fabric​ ​sofas.
Query:​ ​[macy's​ ​women's​ ​shoes]

The​ ​user​ ​is​ ​looking​ ​for​ ​women's​ ​shoes​ ​at​ ​Macy's.​ ​The​ ​ad​ ​is
for​ ​shoes​ ​at​ ​Zappos.​ ​Although​ ​this​ ​is​ ​not​ ​a​ ​perfect​ ​match
and​ ​the​ ​store​ ​is​ ​different​ ​from​ ​what​ ​is​ ​specified​ ​in​ ​the​ ​query,
the​ ​exact​ ​store​ ​is​ ​not​ ​such​ ​a​ ​critical​ ​requirement​ ​to
significantly​ ​affect​ ​user​ ​satisfaction.​ ​The​ ​user​ ​will​ ​likely​ ​find
equally​ ​good​ ​shoes​ ​at​ ​Zappos.
Doesn't The​ ​ad Query:​ ​[nike​ ​men's​ ​shoes]
miss​ ​any does​ ​not
requiremen miss​ ​any
ts requiremen
ts​ ​that​ ​the
user
specified​ ​in
the​ ​query.

Question​ ​5.​ ​Is​ ​this​ ​ad​ ​awkwardly​ ​phrased​ ​or​ ​difficult​ ​to​ ​make​ ​sense​ ​of?

Is​ ​the​ ​ad​ ​text​ ​awkwardly​ ​phrased​ ​or​ ​difficult​ ​to​ ​make​ ​sense​ ​of?​​ ​One​ ​possible​ ​way
this​ ​can​ ​happen​ ​is​ ​when​ ​the​ ​ad​ ​is​ ​"machine​ ​generated"​ ​and​ ​terms​ ​from​ ​the​ ​query​ ​are
stuffed​ ​into​ ​the​ ​ad​ ​creative​ ​resulting​ ​in​ ​a​ ​nonsensical​ ​or​ ​ungrammatical​ ​ad.​ ​Machine
generated​ ​ads​ ​aren't​ ​always​ ​bad,​ ​just​ ​the​ ​ones​ ​which​ ​are​ ​nonsensical​ ​or
ungrammatical.​ ​Please​ ​read​ ​the​ ​full​ ​ad​ ​creative​ ​text.
Rating Description Examples
Yes The​ ​ad​ ​text Query:​ ​[del​ ​mar​ ​food​ ​fair]
is
awkwardly
phrased​ ​or
difficult​ ​to
make​ ​sense
of.
It​ ​is​ ​obvious​ ​that​ ​the​ ​word​ ​"food"​ ​has​ ​been​ ​taken​ ​from​ ​the
query​ ​and​ ​inserted​ ​into​ ​the​ ​ad​ ​creative​ ​in​ ​an​ ​awkward
manner​ ​resulting​ ​in​ ​an​ ​ad​ ​which​ ​says​ ​"Map​ ​Food".​ ​This
doesn't​ ​quite​ ​make​ ​sense​ ​and​ ​this​ ​ad​ ​is​ ​likely​ ​to​ ​have​ ​been
machine​ ​generated.
No The​ ​ad​ ​text Query:​ ​[amazon.com​ ​books]
is​ ​not
awkwardly
phrased​ ​or
difficult​ ​to
make​ ​sense
of. The​ ​ad​ ​creative​ ​is​ ​not​ ​nonsensical​ ​or​ ​ungrammatical.
Question​ ​6.​ ​What​ ​is​ ​the​ ​relationship​ ​between​ ​the​ ​products,​ ​services​ ​or​ ​information
advertised​ ​by​ ​the​ ​ad​ ​to​ ​what​ ​is​ ​specified​ ​in​ ​the​ ​query?

In​ ​this​ ​section,​ ​we​ ​want​ ​to​ ​know​ ​whether​ ​the​ ​Ad​ ​Creative​ ​offers​ ​what​ ​is​ ​specified​ ​in​ ​the
query,​ ​whether​ ​it​ ​offers​ ​a​ ​viable​ ​substitute​ ​or​ ​if​ ​it​ ​doesn't​ ​offer​ ​a​ ​viable​ ​substitute​ ​or
related​ ​product​ ​at​ ​all.
Rating Description Examples
No The Query:​ ​[Google​ ​pixel]
Relationsh information,
ip products​ ​or
services
advertised​ ​by The​ ​query​ ​is​ ​for​ ​a​ ​Google​ ​Pixel​ ​phone,​ ​but​ ​the​ ​ad
the​ ​ad​ ​and interprets​ ​it​ ​to​ ​be​ ​the​ ​movie​ ​"Pixels"​ ​released​ ​in​ ​2016.
those
specified​ ​in
the​ ​query​ ​are
not​ ​related​ ​in
any​ ​way.
Related The Query:​ ​[HP​ ​printers]
products/servi
ces​ ​or
information
advertised​ ​in
ad​ ​does​ ​not The​ ​ad​ ​is​ ​for​ ​ink​ ​for​ ​printers.​ ​Ink​ ​does​ ​not​ ​perform​ ​the
perform​ ​the same​ ​function​ ​as​ ​printers​ ​but​ ​it​ ​is​ ​necessary​ ​for​ ​printers​ ​to
same​ ​function work.
as​ ​what​ ​is
Query:​ ​[HP​ ​printers]
specified​ ​in
the​ ​query,​ ​but
it​ ​performs​ ​a
related
function.​ ​They
might​ ​be
tangentially
relevant​ ​to​ ​the
user.
Query:​ ​ ​[Beach​ ​Cities​ ​Car​ ​Wash​ ​Venice]

​​
Car​ ​wash​ ​detergent​ ​is​ ​related​ ​to​ ​car​ ​washes​ ​because​ ​it​ ​is
used​ ​in​ ​car​ ​washes.

The Query:​ ​[HP​ ​printers]


Viable products/servi
substitute ces​ ​or
information
advertised​ ​in
the​ ​ad Both​ ​the​ ​ad​ ​and​ ​the​ ​query​ ​are​ ​for​ ​printers​ ​but​ ​while​ ​the
performs​ ​the query​ ​is​ ​for​ ​HP​ ​printers,​ ​the​ ​ad​ ​is​ ​for​ ​printers​ ​from​ ​Epson
same​ ​function which​ ​is​ ​a​ ​competitor.
as​ ​what​ ​is
Query:​ ​[Beach​ ​Cities​ ​Car​ ​Wash​ ​Venice]
specified​ ​in
the​ ​query​ ​and
hence​ ​it​ ​can
be​ ​used​ ​as​ ​a
viable The​ ​ad​ ​is​ ​for​ ​a​ ​mobile​ ​car​ ​wash​ ​service​ ​which​ ​services​ ​the
substitute​ ​by Venice,​ ​Los​ ​Angeles​ ​area​ ​while​ ​the​ ​query​ ​is​ ​for​ ​another
the​ ​user. service​ ​within​ ​the​ ​Venice,​ ​Los​ ​Angeles​ ​area.

Query:​ ​[macy's​ ​shoes]


Query:​ ​[job​ ​listings​ ​monster]

The​ ​query​ ​is​ ​for​ ​job​ ​listings​ ​on​ ​the​ ​site​ ​Monster.com,​ ​but
the​ ​ad​ ​is​ ​for​ ​the​ ​competitor​ ​site​ ​Indeed.com.

Same The Query:​ ​[plumbing​ ​service​ ​venice]


product/servic
e​ ​or
information
advertised​ ​in
the​ ​ad​ ​is
The​ ​ad​ ​is​ ​exactly​ ​for​ ​what​ ​the​ ​query​ ​specified.
exactly​ ​for
what​ ​is
specified​ ​in Query:​ [​ Sony​ ​playstation]
the​ ​query.

Question​ ​7.​ ​How​ ​good​ ​is​ ​the​ ​ad​ ​relative​ ​to​ ​the​ ​top​ ​3​ ​search​ ​results?

In​ ​this​ ​section,​ ​we​ ​want​ ​to​ ​know​ ​how​ ​good​ ​the​ ​ad​ ​is​ ​relative​ ​to​ ​the​ ​search​ ​results.​ ​Look​ ​at​ ​the
top​ ​3-5​ ​search​ ​results​ ​to​ ​form​ ​your​ ​judgment.​ ​Please​ ​ignore​ ​Product​ ​Listing​ ​Ads​ ​(the​ ​sliding
panel​ ​of​ ​ads​ ​at​ ​the​ ​top​ ​of​ ​the​ ​results​ ​page)​ ​when​ ​making​ ​your​ ​decision.​ ​ B ​ elow,​ ​ ​the​ ​panel
of​ ​ads​ ​displaying​ ​different​ ​Nikon​ ​digital​ ​cameras​ ​are​ ​Product​ ​Listing​ ​Ads.
Some​ ​examples​ ​for​ ​each​ ​of​ ​the​ ​rating​ ​categories:

Rating Descriptio Examples


n

Both Both​ ​the​ ​ad Query:​ ​[what​ ​is​ ​the​ ​phone​ ​number​ ​for​ ​Company​ ​X]
Ad and​ ​the
and search Company​ ​X​ ​does​ ​not​ ​have​ ​an​ ​online​ ​presence.​ ​The​ ​ad​ ​and​ ​the
Searc results​ ​are search​ r​ esults​ ​are​ ​for​ ​another​ ​unrelated​ ​company.
h​ ​Bad unlikely​ ​to
satisfy​ ​the
user​ ​intent.

Ad The​ ​search Query:​ ​[molecular​ ​mass​ ​of​ ​sulphur]


worse results​ ​are
than more​ ​likely The​ ​ad​ ​is​ ​for​ ​a​ ​company​ ​that​ ​sells​ ​industrial​ ​sulphur,​ ​while​ ​the
Searc to​ ​satisfy search​ ​results​ ​point​ ​to​ ​resources​ ​containing​ ​information​ ​about
h the​ ​user the​ ​chemistry​ ​of​ ​sulphur.
intent​ ​than
the​ ​ad.
Query:​ ​[Food​ ​Spain]

The​ ​ad​ ​is​ ​for​ ​a​ ​travel​ ​company​ ​that​ ​organizes​ ​tours​ ​in​ ​Spain.
The​ ​search​ ​results​ ​point​ ​to​ ​webpages​ ​containing​ ​information
about​ ​Spanish​ ​cuisine.

The​ ​ad Query:​ ​[HP​ ​printer]


Ad either
and exactly The​ ​ad​ ​is​ ​for​ ​an​ ​online​ ​store​ ​that​ ​sells​ ​HP​ ​printers​ ​and​ ​the
Searc matches search​ ​results​ ​point​ ​to​ ​pages​ ​which​ ​seem​ ​to​ ​contain​ ​HP​ ​printers.
h the​ ​search
good results,​ ​or
Query:​ ​[Ethiopian​ ​coffee]
adds​ ​useful
variety​ ​over The​ ​ad​ ​is​ ​for​ ​a​ ​company​ ​that​ ​sells​ ​coffee​ ​while​ ​the​ ​search
them.​ ​Both results​ ​point​ ​to​ ​webpages​ ​that​ ​contain​ ​different​ ​kinds​ ​of​ ​coffee
are​ ​likely​ ​to including​ ​Ethiopian.
satisfy​ ​the
users
intent.
Ad The​ ​Ad​ ​is Query:​ ​[new​ ​egg​ ​promo]
better likely​ ​to​ ​be
than more
Searc relevant​ ​to
h the​ ​user
than​ ​the
search
results. Search​ ​results:

The​ ​search​ ​results​ ​are​ ​from​ ​some​ ​other​ ​websites​ ​while​ ​the​ ​ad​ ​is
from​ ​ ​newegg.com.​ ​So,​ ​the​ ​ad​ ​is​ ​likely​ ​to​ ​be​ ​more​ ​relevant​ ​to​ ​the
user​ ​than​ ​the​ ​search​ ​results.

The​ ​Remaining​ ​Questions​ ​are​ ​about​ ​the​ ​Landing​ ​Page​ ​(LP)

Question​ ​8.​ ​Does​ ​the​ ​LP​ ​have​ ​any​ ​issues​ ​that​ ​make​ ​it​ ​unusable​ ​/​ ​infeasible?​ ​Select​ ​all
that​ ​apply.

In​ ​this​ ​section,​ ​we​ ​want​ ​to​ ​determine​ ​if​ ​there​ ​are​ ​any​ ​serious​ ​issues​ ​that​ ​make​ ​it
infeasible​ ​to​ ​satisfy​ ​the​ ​user's​ ​intent.​ ​Select​ ​all​ ​the​ ​options​ ​that​ ​apply.
Rating Description Examples
Location The​ ​landing​ ​page​ ​is Query:​ ​[pizza​ ​Santa​ ​Monica]
mismatch for​ ​a​ ​product/service Landing​ ​page:​ ​The​ ​LP​ ​is​ ​for​ ​a​ ​pizzeria
in​ ​a​ ​location​ ​too​ ​far in​ ​Santa​ ​Barbara​ ​which​ ​is​ ​85​ ​miles
away​ ​from​ ​the​ ​user away​ ​from​ ​Santa​ ​Monica.​ ​It​ ​is
to​ ​be​ ​feasible. unreasonable​ ​to​ ​expect​ ​the​ ​user​ ​to
travel​ ​that​ ​far​ ​to​ ​get​ ​pizza.
Language Parts​ ​of​ ​the​ ​landing Query:​ ​[hotels​ ​paris]
mismatch page​ ​are​ ​in​ ​a​ ​foreign Landing​ p ​ age:​ ​While​ ​large​ ​parts​ ​of​ ​the
language. LP​ ​are​ ​in​ E
​ nglish,​ ​the​ ​hotel​ ​descriptions
within​ ​the​ ​LP​ ​are​ ​in​ ​French.​ ​This​ ​affects
the​ ​user's​ ​ability​ ​to​ ​understand​ ​content
on​ ​the​ ​page​ ​relevant​ ​to​ ​their​ ​intent.
Out​ ​of​ ​stock The​ ​product​ ​/​ ​service Query:​ ​[NIKE​ ​FREE​ ​RN​ ​FLYKNIT​ ​2017]
the​ ​user​ ​is​ ​looking Landing​ ​page:​ ​The​ ​LP​ ​has​ ​other​ ​Nike
for​ ​is​ ​out​ ​of​ ​stock​ ​/ shoes​ ​available​ ​but​ ​not​ ​the​ ​model
no​ ​longer​ ​available. specified​ ​in​ ​the​ ​query.​ ​The​ ​image​ ​/
listing​ ​for​ ​this​ ​specific​ ​model​ ​is​ ​marked
as​ ​Out​ ​of​ ​Stock.
Query:​ ​[tickets​ ​superbowl​ ​2016]
Landing​ ​page:​ ​The​ ​LP​ ​has​ ​tickets​ ​to
other​ ​football​ ​games​ ​but​ ​not​ ​the​ ​2016
SuperBowl​ ​since​ ​it​ ​is​ ​already​ ​over.

Question​ ​9.​ ​Does​ ​the​ ​LP​ ​have​ ​any​ ​issues​ ​that​ ​affect​ ​user’s​ ​interaction​ ​with​ ​the​ ​page?
Select​ ​all​ ​that​ ​apply.

Think​ ​about​ ​the​ ​user's​ ​interaction​ ​with​ ​the​ ​landing​ ​page​ ​when​ ​they​ ​visit​ ​it.​ ​Do​ ​they​ ​have
any​ ​negative​ ​experiences​ ​on​ ​any​ ​of​ ​the​ ​following​ ​dimensions?​ ​Select​ ​all​ ​that​ ​apply.
Rating Description
The​ ​LP​ ​is​ ​cluttered.​ ​Text​ ​and​ ​images​ ​are​ ​not​ ​well
Cluttered formatted​ ​and​ ​the​ ​LP​ ​is​ ​not​ ​aesthetically​ ​appealing.​ ​It
is​ ​not​ ​clear​ ​whether​ ​the​ ​information​ ​the​ ​user​ ​is​ ​looking
for​ ​is​ ​on​ ​the​ ​page​ ​and​ ​the​ ​user​ ​has​ ​to​ ​make​ ​an​ ​effort
to​ ​locate​ ​it.
Interstitial​ ​/​ ​form When​ ​the​ ​user​ ​visits​ ​the​ ​LP,​ ​ ​they​ ​first​ ​see​ ​an
interstitial​ ​(content​ ​that​ ​prevents​ ​the​ ​user​ ​from
accessing​ ​the​ ​LP)​ ​or​ ​a​ ​form​ ​that​ ​is​ ​difficult​ ​to​ ​dismiss
or​ ​requires​ ​extra​ ​steps.​ ​The​ ​screenshot​ ​below​ ​shows
an​ ​example​ ​of​ ​an​ ​interstitial.

Distracting​ ​ads The​ ​LP​ ​has​ ​ads​ ​which​ ​attract​ ​the​ ​user's​ ​attention​ ​away
from​ ​the​ ​main​ ​content.​ ​For​ ​example,​ ​flashing​ ​ads​ ​or
too​ ​many​ ​ads​ ​or​ ​ads​ ​which​ ​are​ ​shocking​ ​and
surprising.
Prods​ ​the​ ​user​ ​to​ ​stay The​ ​LP​ ​prods​ ​the​ ​user​ ​to​ ​stay​ ​/​ ​makes​ ​it​ ​difficult​ ​for
them​ ​to​ ​leave​ ​the​ ​page​ ​through​ ​repeated​ ​messages​ ​or
alerts.
Bad​ ​grammar The​ ​LP​ ​consists​ ​of​ ​content​ ​which​ ​has​ ​bad​ ​grammar​ ​or
awkward​ ​phrasing

Question​ ​10.​ ​Does​ ​the​ ​landing​ ​page​ ​have​ ​any​ ​issues​ ​that​ ​might​ ​undermine​ ​the​ ​trust
or​ ​safety​ ​of​ ​the​ ​user?​ ​Select​ ​all​ ​that​ ​apply.

Think​ ​about​ ​whether​ ​the​ ​ad​ ​is​ ​trying​ ​to​ ​deceive​ ​or​ ​mislead​ ​the​ ​user.​ ​A​ ​landing​ ​page
should​ ​be​ ​considered​ ​deceptive​ ​even​ ​if​ ​it​ ​technically​ ​has​ ​disclaimers/clarifying​ ​text,​ ​but
the​ ​text​ ​is​ ​hard​ ​to​ ​find,​ ​and​ ​likely​ ​to​ ​confuse​ ​the​ ​user.
Rating Description Examples
LP-AC​ ​mismatch The​ ​LP​ ​does​ ​not Query:​ ​[NIKE​ ​FREE​ ​RN​ ​FLYKNIT​ ​2017]
provide​ ​what​ ​the​ ​ad Ad​ ​Creative:​ ​The​ ​ad​ ​creative​ ​promises
creative​ ​promises. Nike​ ​shoes.
Landing​ ​page:​ ​ ​The​ ​LP​ ​doesn't​ ​actually
have​ ​any​ ​Nike​ ​shoes.

Pretends​ ​to​ ​be The​ ​LP​ ​falsely Query:​ ​[tickets​ ​LA​ ​Opera]
official claims​ ​to​ ​be​ ​the Landing​ ​page:​ ​The​ ​LP​ ​falsely​ ​claims​ ​that
official​ ​page​ ​when they​ ​are​ ​the​ ​official​ ​site​ ​to​ ​buy​ ​tickets​ ​to
it's​ ​not,​ ​or​ ​has​ ​a the​ ​Los​ ​Angeles​ ​Opera,​ ​but​ ​it​ ​is​ ​not.​ ​The
disclaimer​ ​on​ ​the official​ ​site​ ​is​ ​actually​ ​that​ ​of​ ​the​ ​LA
page​ ​but​ ​the opera.
disclaimer​ ​is​ ​hard
Query:​ ​[iphone​ ​repair]
to​ ​find.
Landing​ ​page:​ ​The​ ​LP​ ​falsely​ ​claims​ ​that
they​ ​are​ ​the​ ​official​ ​site​ ​for​ ​repairing
iphones,​ ​but​ ​the​ ​official​ ​site​ ​is​ ​actually
within​ ​the​ ​apple.com​ ​domain.
Query:​ ​[United​ ​Airlines]
Landing​ ​page:​ ​The​ ​LP​ ​looks​ ​very​ ​much
like​ ​the​ ​official​ ​united​ ​airlines​ ​page,​ ​but
has​ ​small​ ​print​ ​at​ ​the​ ​bottom​ ​of​ ​the​ ​page
indicating​ ​that​ ​they​ ​are​ ​not​ ​affiliated​ ​with
United​ ​Airlines.​ ​This​ ​could
mislead/confuse​ ​users​ ​into​ ​believing​ ​that
it​ ​is​ ​the​ ​official​ ​page
Provides​ ​false The​ ​LP​ ​provides Query:​ ​[vitamin​ ​C]
information false​ ​or​ ​misleading Landing​ ​page:​ ​The​ ​LP​ ​sells​ ​vitamin​ ​C
information​ ​based supplements​ ​and​ ​says​ ​that​ ​these
on​ ​common​ ​sense. supplements​ ​can​ ​help​ ​the​ ​consumer
lose​ ​weight.​ ​There​ ​is​ ​no​ ​medical
evidence​ ​supporting​ ​this​ ​claim.
Unexpected The​ ​LP​ ​leads​ ​to​ ​an Query:​ ​[songs​ ​by​ ​band​ ​x]
download unexpected Landing​ ​page:​ ​When​ ​the​ ​LP​ ​loads,​ ​it
download​ ​without starts​ ​downloading​ ​an​ ​.exe​ ​file​ ​which​ ​is
explicit​ ​permission supposed​ ​to​ ​play​ ​music​ ​available​ ​on​ ​the
from​ ​the​ ​user. site.​ ​The​ ​user​ ​never​ ​explicitly​ ​gave
permission​ ​to​ ​download​ ​this​ ​.exe​ ​file.
Question​ ​11.​ ​What​ ​is​ ​the​ ​scope​ ​of​ ​the​ ​concepts​ ​covered​ ​by​ ​the​ ​landing​ ​page​ ​in
relation​ ​to​ ​the​ ​concepts​ ​covered​ ​by​ ​the​ ​query?

What​ ​is​ ​a​ ​concept?


A​ ​concept​​ ​is​ ​a​ ​broad​ ​term​ ​for​ ​an​ ​idea​ ​that​ ​represents​ ​something,​ ​like​ ​an​ ​activity
(shopping),​ ​a​ ​thing​ ​(an​ ​iPhone,​ ​a​ ​discount)​ ​or​ ​a​ ​class​ ​of​ ​things​ ​(blue​ ​sweaters,
US-based​ ​companies).
Although​ ​an​ ​query​ ​or​ ​a​ ​landing​ ​page​ ​can​ ​refer​ ​to​ ​multiple​ ​concepts,​ ​focus​ ​on​ ​the
concepts​ ​which​ ​are​ ​critical​ ​to​ ​defining​ ​what​ ​the​ ​landing​ ​page​ ​or​ ​query​ ​is​ ​about.
For​ ​landing​ ​pages,​ ​this​ ​means​ ​that​ ​you​ ​should​ ​focus​ ​on​ ​the​ ​main​ ​content​ ​of​ ​the
webpage​ ​and​ ​not​ ​on​ ​concepts​ ​introduced​ ​by​ ​interstitials,​ ​web​ ​forms,​ ​product​ ​reviews​ ​on
the​ ​landing​ ​page​ ​or​ ​comments​ ​by​ ​users​ ​on​ ​content​ ​on​ ​the​ ​web​ ​page.​ ​For​ ​example,
consider​ ​the​ ​landing​ ​page​ ​https://www.amazon.com/s?field-keywords=Nike+shoes
which​ ​has​ ​Nike​ ​shoes.​ ​The​ ​main​ ​concept​ ​that​ ​should​ ​be​ ​considered​ ​is​ ​that​ ​of​ ​Nike
Shoes.​ ​The​ ​other​ ​content​ ​such​ ​as​ ​product​ ​ratings,​ ​comments​ ​and​ ​reviews,​ ​other​ ​ads​ ​on
the​ ​page,​ ​links​ ​to​ ​other​ ​products​ ​etc.​ ​aren't​ ​very​ ​important.
How​ ​do​ ​I​ ​compare​ ​scope?
In​ ​this​ ​question,​ ​you​ ​will​ ​have​ ​to​ ​assess​ ​whether​ ​the​ ​scope​ ​of​ ​the​ ​landing​ ​page​ ​is​ ​the
same​ ​as​ ​the​ ​scope​ ​of​ ​the​ ​query​ ​and​ ​if​ ​they​ ​differ,​ ​in​ ​what​ ​way​ ​they​ ​differ.​ ​Consider​ ​the
important​ ​concepts​ ​that​ ​are​ ​associated​ ​with​ ​the​ ​query,​ ​and​ ​those​ ​that​ ​are​ ​associated
with​ ​the​ ​landing​ ​page.​ ​When​ ​you​ ​compare​ ​scope,​ ​look​ ​at​ ​the​ ​overlap​ ​between​ ​these
groups.​ ​You​ ​answered​ ​this​ ​question​ ​for​ ​the​ ​ad​ ​creative​ ​above,​ ​but​ ​the​ ​answer
need​ ​not​ ​be​ ​the​ ​same​ ​for​ ​the​ ​landing​ ​page.
Rating Description Examples
No​ ​overlap There​ ​is​ ​absolutely​ ​no Query:​ ​[Android​ ​Jellybean​ ​update​ ​]
overlap​ ​between​ ​the Landing​ p ​ age:​ ​The​ ​LP​ ​offers​ ​actual
concepts​ ​covered​ ​by jellybeans.
the​ ​LP​ ​and​ ​the​ ​query.

Partial​ ​overlap There​ ​is​ ​some​ ​degree Query:​ ​[Nike​ ​Men's​ ​shoes]
of​ ​overlap​ ​between ​ age:​ ​LP​ ​contains​ ​shoes​ ​by
Landing​ p
the​ ​scopes​ ​of​ ​the​ ​LP different​ c​ ompanies​ ​but​ ​not​ ​Nike.
and​ ​the​ ​query,​ ​but
their​ ​scopes​ ​cover
fundamentally
different​ ​sets​ ​of​ ​topics
and​ ​one​ ​is​ ​not
contained​ ​within​ ​the Query:​ ​[Frozen​ ​poster]
other. Landing​ ​page:​ ​The​ ​LP​ ​contains​ ​posters
about​ ​Disney​ ​movies​ ​but​ ​not​ ​about
Frozen.
There​ ​is​ ​some​ ​degree​ ​of​ ​overlap
between​ ​the​ ​LP​ ​and​ ​query​ ​since​ ​both​ ​of
them​ ​cover​ ​Disney​ ​movies,​ ​ ​but​ ​the​ ​LP
doesn't​ ​contain​ ​a​ ​poster​ ​specifically​ ​for
the​ ​Frozen​ ​movie.​​ ​Note​ ​that​ ​this​ ​rating
for​ ​the​ ​LP​ ​is​ ​different​ ​from​ ​the​ ​ad
creative​ ​rating​ ​(for​ ​the​ ​same​ ​example
in​ ​the​ ​ad​ ​creative​ ​section).
Query:​ ​[women's​ ​sweaters]
Landing​ ​page:​ ​The​ ​LP​ ​contains
children's​ ​sweaters.

LP​ ​narrower The​ ​range​ ​of Query:​ ​[Nike​ ​Men's​ ​shoes]


concepts​ ​covered​ ​by Landing​ ​page:​ ​The​ ​LP​ ​points​ ​to​ ​a​ ​page
the​ ​LP​ ​is​ ​narrower with​ ​nike.com​ ​and​ ​contains​ ​information
than​ ​those​ ​covered about​ ​returning​ ​purchased​ ​nike​ ​shoes.
by​ ​the​ ​query. While​ ​the​ ​LP​ ​is​ ​about​ ​Nike​ ​shoes,​ ​it​ ​is
specifically​ ​about​ ​returning​ ​them​ ​and
hence​ ​much​ ​narrower​ ​in​ ​scope​ ​that​ ​the
query.
Query:​ ​[drive​ ​thru]
Landing​ ​page:​ ​The​ ​LP​ ​points​ ​to​ ​a​ ​page
about​ ​services​ ​for​ ​repair​ ​drive​ ​through
buildings/machinery.
While​ ​this​ ​is​ ​relevant,​ ​it​ ​still​ ​focuses​ ​on​ ​a
very​ ​small​ ​aspect​ ​of​ ​drive​ ​thru's​ ​and
hence​ ​the​ ​scope​ ​of​ ​the​ ​LP​ ​is​ ​narrower
than​ ​that​ ​of​ ​the​ ​query.
The​ ​range​ ​of Query:​ ​[Nike​ ​Men's​ ​shoes]
LP​ ​broader concepts​ ​covered​ ​by Landing​ ​page:​ ​LP​ ​contains​ ​different
the​ ​LP​ ​is​ ​broader kinds​ ​of​ ​men's​ ​shoes,​ ​including​ ​some​ ​by
than​ ​those​ ​covered Nike.​ ​But​ ​it​ ​also​ ​has​ ​shoes​ ​by​ ​other
by​ ​the​ ​query. companies.
Query:​ ​[Plumbing​ ​services]
Landing​ ​page:​ ​The​ ​LP​ ​points​ ​to​ ​a​ ​page
where​ ​the​ ​user​ ​can​ ​request​ ​plumbing
services,​ ​purchase​ ​plumbing​ ​related
products​ ​and​ ​read​ ​articles​ ​about
plumbing.
Same The​ ​range​ ​of Query:​ ​[Nike​ ​Men's​ ​shoes]
concept(s)​ ​covered Landing​ ​page:​ ​The​ ​LP​ ​contains​ ​only​ ​nike
by​ ​the​ ​LP​ ​are​ ​exactly men's​ ​shoes.​ ​It​ ​doesn't​ ​contain​ ​shoes​ ​by
the​ ​same​ ​as​ ​those other​ ​companies​ ​or​ ​shoes​ ​for​ ​women
covered​ ​by​ ​the​ ​query. and​ ​children.
The​ ​LP​ ​doesn't​ ​cover
Query:​ ​[Plumbing​ ​services]
any​ ​concepts​ ​that​ ​the
Landing​ ​page:​ ​LP​ ​points​ ​to​ ​the​ ​home
query​ ​doesn't​ ​cover
page​ ​for​ ​a​ ​company​ ​offering​ ​plumbing
and​ ​vice-versa.
services.

Question​ ​12.​ ​Does​ ​this​ ​landing​ ​page​ ​miss​ ​a​ ​critical​ ​requirement​ ​for​ ​satisfying​ ​the
user​ ​intent?

Think​ ​about​ ​all​ ​the​ ​concepts​ ​ ​and​ ​requirements​ ​the​ ​user​ ​has​ ​specified​ ​in​ ​the​ ​query.​ ​Now
for​ ​each​ ​requirement,​ ​ask​ ​yourself​ ​how​ ​likely​ ​the​ ​user​ ​is​ ​to​ ​consider​ ​an​ ​alternative.​ ​If​ ​it​ ​is
very​ ​likely​ ​that​ ​the​ ​user​ ​will​ ​consider​ ​an​ ​alternative,​ ​then​ ​the​ ​requirement​ ​is​ ​non-critical​.
If​ ​missing​ ​this​ ​requirement​ ​or​ ​providing​ ​an​ ​alternative​ ​would​ ​be​ ​unacceptable​ ​to​ ​most
users,​ ​then​ ​it​ ​is​ ​critical​.​ ​If​ ​the​ ​landing​ ​page​ ​drops​ ​both​ ​a​ ​critical​ ​and​ ​a​ ​non-critical
requirement​ ​select​ ​"​Misses​ ​critical​ ​requirement​"​ ​since​ ​that​ ​leads​ ​to​ ​a​ ​worse​ ​ad
experience​ ​for​ ​the​ ​user.​ ​ ​You​ ​answered​ ​this​ ​question​ ​for​ ​the​ ​ad​ ​creative​ ​above,​ ​but
the​ ​answer​ ​need​ ​not​ ​be​ ​the​ ​same​ ​for​ ​the​ ​landing​ ​page.
Rating Description Examples
Misses​ ​critical The​ ​LP​ ​misses​ ​one Query:​ ​[catalonia​ ​bicycle​ ​tours]
requirement or​ ​more​ ​critical Landing​ ​page:​ ​The​ ​LP​ ​is​ ​about​ ​biking​ ​in
requirements​ ​that British​ ​Columbia,​ ​Canada.
the​ ​user​ ​specified The​ ​user​ ​is​ ​looking​ ​for​ ​biking​ ​tours​ ​in
in​ ​the​ ​query. Catalonia,​ ​Spain.​ ​While​ ​the​ ​LP​ ​correctly
identifies​ ​the​ ​biking​ ​requirement,​ ​it
misses​ ​the​ ​key​ ​requirement​ ​that​ ​the
biking​ ​tour​ ​has​ ​to​ ​be​ ​located​ ​in​ ​the
vicinity​ ​of​ ​Catalonia,​ ​Spain.
Query:​ ​[zipcode​ ​mesquite​ ​tx]
Landing​ ​page:​ ​The​ ​LP​ ​is​ ​sells​ ​mesquite
smoked​ ​wood​ ​for​ ​grills.
The​ ​user​ ​is​ ​looking​ ​for​ ​the​ ​zipcode​ ​for
the​ ​location​ ​Mesquite,​ ​TX.​ ​The​ ​LP
instead​ ​is​ ​for​ ​mesquite​ ​smoked​ ​wood.​ ​It
therefore​ ​missed​ ​the​ ​key​ ​requirement
that​ ​the​ ​user​ ​was​ ​looking​ ​for​ ​a​ ​zipcode
and​ ​not​ ​a​ ​product​ ​with​ ​the​ ​same​ ​name.
Misses The​ ​LP​ ​misses​ ​one Query:​ ​[macy's​ ​womens​ ​shoes]
non-critical or​ ​more​ ​non-critical Landing​ ​page:​ ​The​ ​LP​ ​is​ ​for​ ​Zappos
requirement requirements​ ​that and​ ​contains​ ​women's​ ​shoes.
the​ ​user​ ​specified This​ ​LP​ ​misses​ ​the​ ​“macy’s”
in​ ​the​ ​query. requirement​ ​specified​ ​by​ ​the​ ​user.​ ​But,
this​ ​is​ ​likely​ ​non-critical​ ​since​ ​the​ ​user
can​ ​find​ ​womens​ ​shoes​ ​at​ ​zappos​ ​as
well.
Query:​ ​[leather​ ​sofas]
Landing​ ​page:​ ​The​ ​LP​ ​has​ ​fabric​ ​sofas.
This​ ​misses​ ​the​ ​non-critical​ ​requirement
that​ ​the​ ​sofas​ ​should​ ​be​ ​leather.
However,​ ​it​ ​is​ ​possible​ ​that​ ​the​ ​user
might​ ​willing​ ​to​ ​accept​ ​fabric​ ​sofas.
Doesn't​ ​miss​ ​any The​ ​LP​ ​doesn't Query:​ ​[amazon.com]
requirements miss​ ​any Landing​ ​page:​ ​amazon.com​ ​homepage.
requirements​ ​that
the​ ​user​ ​specified
in​ ​the​ ​query.
Query:​ ​[nike​ ​men's​ ​shoes]
Landing​ ​page:​ ​The​ ​LP​ ​sells​ ​Nike​ ​Mens
shoes.

Question​ ​13.​ ​What​ ​is​ ​the​ ​relationship​ ​between​ ​the​ ​products,​ ​services​ ​or​ ​information
in​ ​the​ ​landing​ ​page​ ​to​ ​what​ ​is​ ​specified​ ​in​ ​the​ ​query?

In​ ​this​ ​section,​ ​we​ ​want​ ​to​ ​know​ ​whether​ ​the​ ​landing​ ​page​ ​offers​ ​what​ ​is​ ​specified​ ​in​ ​the
query,​ ​whether​ ​it​ ​offers​ ​a​ ​viable​ ​substitute​ ​or​ ​if​ ​it​ ​doesn't​ ​offer​ ​a​ ​viable​ ​substitute​ ​or
related​ ​product​ ​at​ ​all.​ ​This​ ​is​ ​very​ ​similar​ ​to​ ​the​ ​same​ ​question​ ​above​ ​for​ ​the​ ​ad​ ​creative,
but​ ​consider​ ​the​ ​landing​ ​page​ ​instead.​ ​You​ ​answered​ ​this​ ​question​ ​for​ ​the​ ​ad
creative​ ​above,​ ​but​ ​the​ ​answer​ ​need​ ​not​ ​be​ ​the​ ​same​ ​for​ ​the​ ​landing​ ​page.
Rating Description Examples
No​ ​Relationship The​ ​information, Query:​ ​[Sony​ ​playstation]
products​ ​or​ ​services Landing​ ​page:​ ​The​ ​LP​ ​is​ ​about​ ​the
available​ ​on​ ​the​ ​LP history​ ​of​ ​Sony​ ​the​ ​company​ ​and
and​ ​those​ ​specified​ ​in hence​ ​does​ ​not​ ​offer​ ​a​ ​viable
the​ ​query​ ​are​ ​not​ ​they substitute​ ​or​ ​a​ ​related​ ​product/service
related​ ​in​ ​any​ ​way. for​ ​what​ ​is​ ​specified​ ​in​ ​the​ ​query.
Related The​ ​product/service Query:​ ​[Sony​ ​playstation]
or​ ​information​ ​in​ ​the Landing​ ​page:​ ​The​ ​LP​ ​is​ ​about
LP​ ​does​ ​not​ ​perform playstation​ ​game​ ​reviews.​ ​It​ ​does​ ​not
the​ ​same​ ​function​ ​as actually​ ​offer​ ​any​ ​consoles​ ​or​ ​games
what​ ​is​ ​specified​ ​in for​ ​sale.
the​ ​query,​ ​but​ ​it
Query:​ ​[zumba​ ​classes]
performs​ ​a​ ​related
Landing​ ​page:​ ​The​ ​LP​ ​is​ ​for​ ​fitness
function.
classes.​ ​A​ ​user​ ​who​ ​is​ ​interested​ ​in
zumba​ ​classes​ ​could​ ​be​ ​interested​ ​in
other​ ​fitness​ ​classes​ ​as​ ​well.
The​ ​product/service Query:​ ​[Sony​ ​playstation]
Viable​ ​substitute or​ ​information​ ​in​ ​the Landing​ ​page:​ ​The​ ​LP​ ​has​ ​Nintendo
LP​ ​performs​ ​the​ ​same Wii​ ​consoles​ ​and​ ​video​ ​games.​ ​It
function​ ​as​ ​what​ ​is does​ ​not​ ​contain​ ​any​ ​Sony
specified​ ​in​ ​the​ ​query playstations.
and​ ​hence​ ​it​ ​can​ ​be
used​ ​as​ ​a​ ​viable Query:​ ​[HP​ ​printer]
substitute​ ​by​ ​the​ ​user. Landing​ p ​ age:​ ​The​ ​LP​ ​has​ ​Epson
printers.​ ​Epson​ ​printers​ ​are​ ​a​ ​viable
substitute​ ​for​ ​HP​ ​printers.
Same The​ ​product/service Query:​ ​[plumbing​ ​service​ ​venice]
or​ ​information​ ​in​ ​the Landing​ ​page:​ ​The​ ​LP​ ​is​ ​for​ ​a
LP​ ​is​ ​exactly​ ​what​ ​is plumber​ ​servicing​ ​the​ ​Venice,​ ​Los
specified​ ​in​ ​the​ ​query. Angeles​ ​area.
Query:​ ​[Sony​ ​playstation]
Landing​ ​page:​ ​The​ ​LP​ ​contains
different​ ​video​ ​game​ ​consoles​ ​such
as​ ​the​ ​Sony​ ​Playstation,​ ​the​ ​XBox
360​ ​and​ ​the​ ​Nintendo​ ​Wii.

Question​ ​14.​ ​Does​ ​the​ ​landing​ ​page​ ​help​ ​the​ ​user​ ​make​ ​progress​ ​towards​ ​their​ ​goal?

Imagine​ ​that​ ​the​ ​user​ ​has​ ​entered​ ​a​ ​query​ ​into​ ​Google,​ ​and​ ​is​ ​presented​ ​with​ ​a​ ​page​ ​of
search​ ​results​ ​(SERP,​ ​Search​ ​Results​ ​Page)​ ​and​ ​some​ ​ads,​ ​including​ ​the​ ​ad​ ​being
rated​ ​in​ ​this​ ​task.​ ​The​ ​user​ ​then​ ​clicks​ ​on​ ​this​ ​ad​ ​and​ ​visits​ ​the​ ​landing​ ​page.​ ​Think
about​ ​whether​ ​the​ ​user​ ​is​ ​substantially​ ​closer​ ​to​ ​achieving​ ​their​ ​goal​ ​than​ ​they​ ​were
before​ ​clicking​ ​on​ ​the​ ​ad.​ ​(i.e.​ ​on​ ​the​ ​google​ ​search​ ​results​ ​page).
Please​ ​click​ ​on​ ​the​ ​query​ ​link​ ​provided​ ​above​ ​and​ ​look​ ​at​ ​the​ ​Google​ ​search​ ​results
before​ ​answering​ ​this​ ​question.​ ​When​ ​you​ ​are​ ​considering​ ​the​ ​Google​ ​search​ ​results
page,​ ​please​ ​ignore​ ​any​ ​other​ ​ads​ ​from​ ​this​ ​same​ ​advertiser​ ​(e.g.​ ​Product​ ​Listing​ ​Ads,
these​ ​are​ ​the​ ​“Shop​ ​for​ ​X”​ ​pictures​ ​that​ ​sometimes​ ​show​ ​on​ ​top​ ​of​ ​the​ ​page).
Rating Description Examples
Negati Visiting​ ​the​ ​LP Query:​ ​[buy​ ​fondant​ ​molds]
ve takes​ ​the​ ​user Before​ c ​ licking​ ​LP:
Progre farther​ ​away​ ​from
ss their​ ​goal,
compared​ ​to​ ​the
Google​ ​search
results​ ​page.​ ​The
user​ ​could​ ​get​ ​to
their​ ​destination
from​ ​the​ ​Google
search​ ​results
page​ ​with​ ​fewer
clicks​ ​/​ ​less​ ​effort
than​ ​from​ ​this
page.
The​ ​user​ ​will
have​ ​to​ ​go​ ​back
to​ ​the​ ​search
results​ ​page,​ ​or
restart​ ​their​ ​task
in​ ​order​ ​to​ ​make
meaningful
progress.

After​ ​clicking​ ​LP:


The​ ​user's​ ​query​ ​was​ ​for​ ​a​ ​baking​ ​mold​ ​while​ ​the​ ​LP​ ​is​ ​for
removing​ ​toxic​ ​mold​ ​from​ ​homes.
Query:​ ​[Nike​ ​shoes]
Landing​ ​page:​ ​The​ ​LP​ ​contains​ ​a​ ​history​ ​of​ ​Nike​ ​as​ ​a
company​ ​and​ ​doesn't​ ​contain​ ​any​ ​Nike​ ​shoes​ ​for
purchase.​ ​There​ ​are​ ​no​ ​links​ ​on​ ​the​ ​LP​ ​to​ ​webpages
where​ ​the​ ​user​ ​might​ ​be​ ​able​ ​to​ ​purchase​ ​Nike​ ​shoes.
Visiting​ ​the​ ​LP Query:​ ​[almay​ ​coupons]
No takes​ ​the​ ​user Before​ c ​ licking​ ​LP:
Progre neither​ ​closer​ ​to,
ss nor​ ​further​ ​from
their​ ​goal,​ ​i.e.​ ​it
offers​ ​little​ ​to​ ​no
additional
information,
functionality​ ​or
variety​ ​that​ ​helps
the​ ​user​ ​in​ ​their
task,​ ​beyond
what​ ​was​ ​already
available​ ​on​ ​the
Google​ ​search
results​ ​page.
It​ ​would​ ​take​ ​the
user​ ​the​ ​same
amount​ ​of​ ​effort
to​ ​get​ ​to​ ​their
goal​ ​from​ ​the
After​ ​clicking​ ​LP:
Google​ ​search
results​ ​page​ ​that
it​ ​would​ ​take​ ​to
get​ ​there​ ​from
this​ ​page.
Visiting​ ​this​ ​LP​ ​takes​ ​the​ ​user​ ​neither​ ​closer​ ​to,​ ​nor​ ​further
from,​ ​their​ ​task,​ ​since​ ​most​ ​of​ ​the​ ​information​ ​on​ ​it​ ​was
already​ ​available​ ​to​ ​the​ ​user​ ​pre-click.​ ​It​ ​adds​ ​some​ ​new
information​ ​(on​ ​the​ ​right),​ ​but​ ​the​ ​new​ ​information​ ​added
by​ ​the​ ​page​ ​does​ ​not​ ​directly​ ​help​ ​the​ ​user​ ​in​ ​their​ ​task.
Some Visiting​ ​the​ ​LP Query:​ ​[Students​ ​part​ ​time​ ​job​ ​Palo​ ​Alto]
progre takes​ ​the​ ​user Before​ c ​ licking​ ​LP:
ss somewhat​ ​closer
to​ ​their​ ​goal,​ ​ ​i.e.
it​ ​offers​ ​some​ ​to
moderate
additional
information,
functionality​ ​or
variety​ ​that​ ​helps
the​ ​user​ ​in​ ​their
task,​ ​but​ ​the​ ​user
has​ ​to​ ​take
additional​ ​steps
(say,​ ​use​ ​a​ ​menu
to​ ​navigate​ ​to​ ​a
different​ ​part​ ​of
the​ ​website​ ​etc.)
to​ ​find​ ​what​ ​they
were​ ​looking​ ​for.
It​ ​would​ ​take​ ​the
user​ ​a​ ​little​ ​more
effort​ ​to​ ​get​ ​to
their​ ​goal​ ​from
the​ ​Google
search​ ​results
page​ ​than​ ​it
would​ ​take​ ​to​ ​get
there​ ​from​ ​this
page. After​ ​clicking​ ​(LP):
Visiting​ ​this​ ​LP​ ​takes​ ​the​ ​user​ ​closer​ ​to​ ​their​ ​task​ ​by​ ​(i)
showing​ ​additional​ ​new​ ​job​ ​listings​ ​beyond​ ​those​ ​available
before​ ​they​ ​clicked​ ​on​ ​the​ ​ad​ ​and,​ ​(ii)​ ​providing​ ​added
functionality​ ​like​ ​filtering​ ​by​ ​company,​ ​distance​ ​etc.
Query​ ​[Nike​ ​shoes]
The​ ​LP​ ​is​ ​the​ ​Nike-specific​ ​page​ ​of​ ​an​ ​athletic-clothing
retailer.​ ​The​ ​user​ ​would​ ​have​ ​to​ ​click​ ​on​ ​the​ ​“shoes”
subsection​ ​to​ ​see​ ​a​ ​list​ ​of​ ​Nike​ ​shoes.
Substa Visiting​ ​the​ ​LP Query:​ ​[buy​ ​cannon​ ​70d]
ntial helps​ ​the​ ​user Before​ c ​ licking:
progre make​ ​significant
ss progress​ ​towards
their​ ​goal,
compared​ ​to​ ​the
Google​ ​search
results​ ​page​ ​i.e.​ ​it
offers​ ​substantial
additional
information,
functionality,​ ​or
variety​ ​that​ ​help
the​ ​user
accomplish​ ​their
task,​ ​beyond
what​ ​was​ ​already
available​ ​on​ ​the After​ ​clicking​ ​(LP):
Google​ ​search
results​ ​page.
It​ ​would​ ​take​ ​the
user​ ​more​ ​effort
to​ ​get​ ​to​ ​their
goal​ ​from​ ​the
Google​ ​search
results​ ​page​ ​than
it​ ​would​ ​take​ ​to
get​ ​there​ ​from
this​ ​page.​ ​(For
ex.​ ​the
product/service/in
formation​ ​that​ ​the
user​ ​is​ ​looking​ ​for
is​ ​directly
available​ ​on​ ​the
current​ ​LP).

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