HD CCTV DVR

USER MANUAL
 1080P / 720P Video Recording

Please read instructions thoroughly before operation and retain it for future reference.
For the actual display & operation, please refer to your DVR in hand.

s228_224_204_Manual_V1.0
 IMPORTANT SAFEGUARD

CAUTION

RISK OF ELECTRIC SHOCK

CAUTION:
To reduce the risk of electric shock, do not expose this apparatus to rain or moisture. Only operate this apparatus
from the type of power source indicated on the label. The company shall not be liable for any damages arising out
of any improper use, even if we have been advised of the possibility of such damages.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of
uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric
shock to persons.

This exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.

All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous
Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the
hazardous substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the
product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as
unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment.

This apparatus is manufactured to comply with the radio interference requirements.

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.

Trademark Acknowledgements

(EagleEyes) - The trademark application is filed and under process in the U.S. and other countries.
iPhone®, iPad® and iOS® are the registered trademark of Apple Inc., and Apple holds the intelligential property rights to the iPhone, iPad and
iOS content.
Microsoft®, Windows®, Internet Explorer®, Google Chrome™ & QuickTime® mentioned in this document are the registered trademarks of their
respective holders.

Disclaimer
The information in this manual was current when released. We reserve the right to revise or remove any content in this manual at any time. We
do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. For the actual display
& operation, please refer to your DVR in hand. The content of this manual is subject to change without notice.

Grounding
This is a Safety Class 1 Product (provided with a protective earthing ground incorporated in the power cord). The mains plug shall only be
inserted in a socket outlet provided with a protective earth contact. Any interruption of the protective conductor inside or outside of the instrument
is likely to make the instrument dangerous. Intentional interruption is prohibited.

Water & Moisture

Do not expose this product to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the product.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD
(“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.

GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which are subject to the GNU General
Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding
author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and some tools to get
you into the code. The codes are provided on the FTP site, and please download them from the following site or you
can refer to your distributor:
http://download.dvrtw.com.tw/GPL/DVR/GM8210/linux-3.3-fa.tgz
 TABLE OF CONTENTS
1. HARDWARE OVERVIEW................................................................................................................ 1
1.1 Package Content ...................................................................................................................................................1
1.2 Front Panel ............................................................................................................................................................1
1.3 Rear Panel .............................................................................................................................................................2

2. CONNECTION AND SETUP ........................................................................................................... 4

2.1 SATA Hard Disk Installation....................................................................................................................................4
2.2 Camera Connection ...............................................................................................................................................5
2.2.1 Normal ...........................................................................................................................................................5
2.2.2 PTZ Camera ..................................................................................................................................................6
2.3 External Device Connection...................................................................................................................................7
2.4 DVR Power On ......................................................................................................................................................7
2.5 Date and Time Setting............................................................................................................................................8
2.6 Clear Hard Disk......................................................................................................................................................8
2.7 Password Setting ...................................................................................................................................................9

3. USER INTERFACE........................................................................................................................ 10
3.1 DVR Access .........................................................................................................................................................10
3.2 Live Page .............................................................................................................................................................10
3.1.1 DVR Status ..................................................................................................................................................10
3.1.2 Channel Status ............................................................................................................................................11
3.1.3 Record-related Icons ...................................................................................................................................11
3.3 Quick Menu Bar ...................................................................................................................................................11
3.4 Main Menu ...........................................................................................................................................................12

4. FREQUENTLY-USED FUNCTIONS .............................................................................................. 13

4.1 Key Lock / Unlock ................................................................................................................................................13
4.2 User Level Creation .............................................................................................................................................13
4.3 PTZ Control..........................................................................................................................................................14
4.4 Playback ..............................................................................................................................................................16
4.4.1 Playback Control..........................................................................................................................................16
4.4.2 Event Search ...............................................................................................................................................16
4.4.3 Audio Playback ............................................................................................................................................17
4.5 Video Backup .......................................................................................................................................................17
4.6 Video Playback on PC (.dv5) ...............................................................................................................................18
4.6.1 Convert the file format to AVI .......................................................................................................................18
4.7 Digital Zoom .........................................................................................................................................................19

5. MAIN MENU .................................................................................................................................. 20

5.1 QUICK START .....................................................................................................................................................20
5.1.1 GENERAL ...................................................................................................................................................20
5.1.2 TIME SETUP ...............................................................................................................................................21
5.1.3 DAYLIGHT ...................................................................................................................................................21
5.2 SYSTEM ..............................................................................................................................................................22
5.2.1 ACCOUNT ...................................................................................................................................................22
5.2.2 TOOLS.........................................................................................................................................................22
5.2.3 SYSTEM INFO ............................................................................................................................................23
5.2.4 BACKUP DATA ............................................................................................................................................24
5.2.5 BACKUP LOG .............................................................................................................................................26
5.2.6 REGULAR REPORT ...................................................................................................................................27
5.3 EVENT INFORMATION .......................................................................................................................................28
5.3.1 QUICK SEARCH .........................................................................................................................................28
 5.3.2 EVENT SEARCH.........................................................................................................................................30
5.3.3 HDD INFO ...................................................................................................................................................31
5.3.4 EVENT LOG ................................................................................................................................................31
5.4 ADVANCED CONFIG...........................................................................................................................................31
5.4.1 CAMERA .....................................................................................................................................................31
5.4.2 DETECTION ................................................................................................................................................32
5.4.3 ALERT .........................................................................................................................................................33
5.4.4 NETWORK ..................................................................................................................................................34
5.4.5 DISPLAY......................................................................................................................................................36
5.4.6 RECORD .....................................................................................................................................................37
5.4.7 DEVICES.....................................................................................................................................................38
5.4.8 IVS...............................................................................................................................................................38
5.4.9 NOTIFY .......................................................................................................................................................43
5.4.10 MULTICASTING ........................................................................................................................................46
5.5 SCHEDULE SETTING .........................................................................................................................................47
5.5.1 RECORD / DETECTION / ALARM IN / ALARM OUT / PUSH VIDEO .........................................................47

6. REMOTE OPERATION.................................................................................................................. 48
6.1 Supplied Licensed Software.................................................................................................................................48
6.1.1 Installation & Network Connection ...............................................................................................................48
6.1.2 Control Panel Overview ...............................................................................................................................49
6.1.3. General Operation ......................................................................................................................................51
6.1.4. E-Map .........................................................................................................................................................54
6.2 Web Browser .......................................................................................................................................................59
6.2.1 IVS Statistics................................................................................................................................................61

APPENDIX 1 SPECIFICATIONS....................................................................................................... 62
APPENDIX 2 PIN CONFIGURATION................................................................................................ 64
APPENDIX 3 PUSH VIDEO CONFIGURATION ............................................................................... 65
A3.1 PIN Connection .................................................................................................................................................65
A3.2 Configuration .....................................................................................................................................................66

APPENDIX 4 MOBILE SURVEILLANCE VIA EAGLEEYES ............................................................ 67

A4.1 Prerequisites......................................................................................................................................................67
A4.2 Where to download............................................................................................................................................67

APPENDIX 5 SET PUSH VIDEO....................................................................................................... 68

A5.1 Prerequisite .......................................................................................................................................................68
A5.2 Enable Push Video ............................................................................................................................................68
A5.2.1 From iOS Mobile Device (iPhone / iPad)...................................................................................................68
A5.2.2 From Android Mobile Device .....................................................................................................................69

APPENDIX 6 COMPATIBLE USB FLASH DRIVE LIST ................................................................... 70

APPENDIX 7 COMPATIBLE SATA HDD LIST.................................................................................. 71
APPENDIX 8 MAIN MENU STRUCTURE......................................................................................... 72
APPENDIX 9 DVR BATTERY REPLACEMENT ............................................................................... 74
APPENDIX 10 DVD WRITER INSTALLATION ................................................................................. 76
 HARDWARE OVERVIEW

1. HARDWARE OVERVIEW

Note: The functions on the front panel and rear panel may vary, depending on the model you have.

1.1 Package Content

 Standard Package
 DVR  HDD screws
 Adapter & power cord  Manual for IR remote controller
 IR remote controller  Quick Start

 Optional Accessories
 I/O terminal block  CD manual
 USB Mouse

1.2 Front Panel

1) LED Indicators
DVR is powered on.
The hard disk is reading or recording.
An alarm is triggered.
Timer recording is on.
Under playback status.

2) CH 1 ~ 8 / 1 ~ 4
Press the channel number buttons to select the channel to display.

3)
Press to show the 4 channel display mode.
4) SEQ
Press to display each channel in full screen one by one starting from CH1. When the last channel is displayed, it
will repeat from CH1 again. To exit this mode, press “SEQ” again.
5) SLOW
In the playback mode, press to show slow playback.
6) ZOOM
Press to enlarge the picture of selected channel in the FRAME or FIELD recording mode.
7) PLAY
Press to playback the latest recorded data.
8) LIST (Event List Search)
Press to quickly search the recorded files by event types, or select FULL to show all the event logs.
To quickly search the time you want, select “QUICK SEARCH”. For details, please refer to “5.4.1 QUICK
SEARCH” in the user manual.
9) MENU
Press “MENU” to enter the main menu.
10) ENTER
Press “ENTER” to confirm the setting.

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 HARDWARE OVERVIEW

11) ▲ ( / PAUSE) / ▼ ( / STOP) / ◄ ( / REW) / ► ( / FF)

Press ▲ / ▼ / ◄ / ► to move up / down / left / right.
In the playback mode:
Press “▲” to pause playback.
Press “▼” to stop playback.
Press “►“ to fast forward.
Press “◄“ to fast rewind.

12) AUDIO (SLOW + ZOOM)

Press “SLOW” + “ZOOM” to select live or playback audio from audio channel 1~4.
Live audio from audio channel 1~4 Playback audio from audio channel 1~4
(indicated in white). (indicated in yellow).

Audio channel unselected

13) P.T.Z. ( + SEQ)

Press “ ” + “SEQ” at the same time to enter / exit the PTZ control mode.

14) USB port

There are two USB ports on the front panel, one for connecting your USB mouse for mouse control, and the other
one for connecting your USB flash drive for video backup.
Note: It’s not allowed to have two USB mice or two USB flash drives connected on the front panel.

Note: For the compatible USB flash drive list, please refer to “APPENDIX 6 COMPATIBLE USB FLASH
DRIVE LIST” at page 70.

1.3 Rear Panel

1) VIDEO IN: Connect to the video connector of a camera.

Note: The DVR will automatically detect the video system of the camera, please make sure that the
cameras are properly connected to the DVR and power-supplied before the DVR is turned on.

2) AUDIO IN
Connect to the audio connector of a camera if the camera supports audio recording.
Note: To make a video backup with audio, make sure the camera which supports the audio function is
connected to the video-in channel and audio-in channel. For example, the audio data from audio
CH1 will be recorded with the video data from video CH1.
For 16CH models, the audio CH1 ~ CH4 are corresponding to video CH1 ~ CH4 respectively.

3) AUDIO OUT
Connect to a speaker with 1 mono audio output.
4) HDMI
Connect to the HDMI port of the monitor which supports HDMI video output.
Note: Dual video outputs via both VGA and HDMI ports are supported.

5) VGA
Connect to the VGA port of the monitor which supports VGA video output.
Note: Dual video outputs via both VGA and HDMI ports are supported.
6) IR
Connect the IR receiver extension line for remote control.
7) eSATA
This port is used to connect a storage device supporting eSATA interface; for instance, an external hard disk or a
disk array.
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 HARDWARE OVERVIEW

Note: Please purchase a disk array supporting Linux system to ensure your DVR to work properly.

Note: If the disk array is not connected or detected well, check the mode of your disk array, or do a reset
default on your disk array and try again.

8) EXTERNAL I/O
This port is used to connect external devices (such as speed dome cameras or external alarm, etc).
Note: Push Video is supported for selected models when an external alarm device is connected. To know
more details, please refer to “APPENDIX 2 PIN CONFIGURATION” at page 64.

9) LAN
Connect to Internet by LAN cable.
10) DC 19V IN
Connect to the supplied adapter.

11) Power Switch (For selected models only)

Switch to “—” to turn on the power, and “” to turn off the power.
12) VIDEO OUT (For selected models only)
Connect to a CRT monitor for main monitor output.
13) MONITOR OUT (For selected models only)
Connect to a CRT monitor for main monitor output or call monitor output.

3
 CONNECTION

2. CONNECTION AND SETUP

Before the DVR is powered on, make sure you have installed a hard disk, connected at least one camera and a
HDMI monitor. For details, please refer to the following sections.

Note: The DVR is designed to automatically detect the video system of the connected cameras (NTSC
or PAL). To make sure the system detection is correct, please check if the cameras are connected
to the DVR and power-supplied before the DVR is powered on.

2.1 SATA Hard Disk Installation

A hard disk is necessary for the recorder to save video footage, and firmware upgrade might be failed if there’s
no hard disk installed in this recorder.

Note: Here takes a 8CH model as an example of how to connect a hard disk to your device. To know
how many hard disks could be installed, please refer to the specifications of your device.

Step1: Remove the top cover, and find the hard disk connector and bracket in the device.

CR2032

Hard Disk
Connector

Bracket

Step2: Get a compatible hard disk. With the PCB side facing down, insert the hard disk to one of the hard disk
connector.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure
the device works properly.

CR2032

Hard Disk

4
 CONNECTION AND SETUP

Step3: Fasten the hard disk to the bracket by securing the screw on the bracket.

CR2032

Hard Disk

Step4: Replace the top cover and fasten the screws you loosened in Step1.

2.2 Camera Connection

Install the camera on the wall or ceiling based on your installation environment and camera type. For installation
details, please refer to the user manual of your camera.

2.2.1 Normal

1) Connecting to DVR video input

Connect the camera video output to the DVR video input port with a coaxial cable or RCA line with a BNC
connector.

Note: For using a coaxial cable with the specifications of 3C2V 112 braids, the signal transmission
distance could be up to 100 meters. However, the actual performance still depends on the quality
of each cable.

2) Connecting to DVR audio input (Optional)

Connect the camera audio output to the DVR audio input port with a coaxial cable or RCA cable.

3) Connecting to power
Connect the camera with indicated power supply and make sure it’s power-supplied.

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 CONNECTION AND SETUP

2.2.2 PTZ Camera

The following description is taking our brand’s PTZ camera as an example.

For detailed PIN / port connection, please refer to indication printed on the DVR rear panel, or check “APPENDIX
2 PIN CONFIGURATION” at page 64. For detailed PTZ camera control and operation, please refer to its own user
manual.

RJ11 cable
RS485-A: Red wire
RS485-B: Green wire

The RJ11 cable is not supplied in the sales package.

STEP 1: Get a RJ11 cable with the proper length to your connection.
Different RJ11 connector may have different wire layout, so the connection might be different. If you
cannot control the DVR after connection, please reverse the RJ11 cable connection with the DVR.

STEP 2: Remove one end of the insulating coating of the RJ11 cable.
Remove one end of the insulating coating of the RJ11 cable to find the RS485-A and the RS485-B wires,
and remove the insulating coating to reveal the naked wires for further connection.

STEP 3: Twist the RS485-A and RS485-B wires of the RJ11 cable and the speed dome camera together.
Twist the RS485-A (red) and RS485-B (green) wires of the RJ11 cable to the RS485-A (brown) and
RS485-B (orange) wires of the speed dome camera. To protect the naked wires, use the insulation tape
to cover on the twisted wires.

STEP 4: Connect the other end of the RJ11 cable to DVR.

Find the terminal block supplied with the DVR and insert it to the DVR rear panel. Then, connect the
RS485-A (red) and RS485-B (green) wires of the RJ11 cable to the corresponding pins on the terminal
block.

STEP 5: Set the camera at the DVR side.

Right click to show the main menu in the live view, and go to “ ” (ADVANCED CONFIG)  “DEVICES”
to set the camera.
a) Select the device to “PTZ”.
b) Set the ID to the value the same as the one set in the camera. The default ID of the camera is 000.
c) Select the protocol to “NORMAL”.
d) Set the baud rate to the value the same as the one set in the camera. The default baud rate of the
camera is 2400.

6
 CONNECTION AND SETUP
ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11  
DETECTION DEVICE PTZ 
ALERT ID 000
NETWORK PROTOCOL NORMAL 
DISPLAY RATE 2400 
RECORD
DEVICES
IVS
NOTIFY
MULTICASTING

EXIT

2.3 External Device Connection

This device supports external device connection with RS485 and alarm I/O ports, allowing users to connect
control devices such as a PTZ camera or keyboard controller, or connect alarm devices such as a magnetic
contact or buzzer.

Check the user manual of your external device to know which pin(s) should be used, and connect it to the
corresponding pins on the DVR rear panel.

Note: For more details about alarm I/O pin configurations, please refer to “APPENDIX 2 PIN
CONFIGURATION” at page 64.

2.4 DVR Power On

This device should be operated only with the type of power source indicated on the manufacturer’s label. Connect
the indicated AC power cord to the power adapter, and plug into an electrical outlet.

If your device has a power switch on the rear panel, turn it to “—“. The power LED will be on. If your device doesn’t
have a power switch on its rear panel, the power is on once the power source is connected.

Note: Before the DVR is powered on, make sure (1) the cameras are connected and power-supplied for
the detection of the camera video system to be correct, and (2) a HDMI monitor is connected to
the DVR for correct video output detection.

Note: To ensure that your DVR works constantly and properly, it's recommended to use an UPS,
Uninterruptible Power Supply (Optional), for continuously operation.

Note: Depending on the difference in quality of the connected video cables, it might be possible to take
30 minutes long to wait for the camera video to display.

7
 CONNECTION AND SETUP

2.5 Date and Time Setting

Before operating your DVR, please set the date and time on your DVR FIRST.

Note: Please DO NOT change the date or time of your DVR after the recording function is activated.
Otherwise, the recorded data will be disordered and you will not be able to find the recorded file
to backup by time search. If users change the date or time accidentally when the recording
function is activated, it’s recommended to clear all HDD data, and start recording again.

Note: For the first time to use the DVR, please power it on for at least 48 hours continuously after the
date & time is set correctly. It helps to prevent DVR time from resetting after the disconnecting of
DVR power. If the DVR time resets after the disconnecting of DVR power, for example, caused by
a power outage, the battery might run out and please replace the battery as described in
“APPENDIX 9 DVR BATTERY REPLACEMENT” at page 74.

Right-click to enter the DVR password with the password keypad. The default administrator password is admin.
The status will be changed from (key lock) to (unlock). Then, right-click to show the main menu, and
select (QUICK START)  “TIME SETUP” to set the date & time.

QUICK START

GENERAL DATE 2009 / NOV / 17

TIME SETUP TIME 15 : 35 : 53
DAYLIGHT NTP SERVER pool.ntp.org
FORMAT Y/M/D
SYNC PERIOD OFF
GMT (GMT + 8:00)
TAIPEI

EXIT

2.6 Clear Hard Disk

It’s recommended to clear all data in the hard disk for the first time to user this DVR to ensure the recorded data
are not mixed with other data previously saved in the same hard disk.

Right-click to show the main menu, and select (SYSTEM)  “SYSTEM INFO”  “CLEAR HDD”. The DVR
will reboot when hard disk data are cleared.

SYSTEM

ACCOUNT BAUD RATE 2400 

TOOLS HOST ID 000
SYSTEM INFO R.E.T.R 5 
BACKUP DATA AUTO KEY LOCK(S) NEVER 
BACKUP LOG CLEAR HDD HDD-0 
REGULAR REPORT RESET DEFAULT SUBMIT
REMOTE CONTROL ID 000
DEVICE TITLE OFFICE

SERIAL TYPE RS485

VIDEO FORMAT NTSC
VERSION 1019-1008-1010-1010

EXIT

8
 CONNECTION AND SETUP

2.7 Password Setting

Right-click to show the main menu, and select (SYSTEM)  “ACCOUNT” to change the default password of
SUPERVISOR.

There are four user levels for different access privileges: SUPERVISOR, POWER USER, NORMAL & GUEST.
For details, please refer to “4.2 User Level Creation” at page 13.

SYSTEM

ACCOUNT USER LIST

TOOLS USER NAME LEVEL
SYSTEM INFO admin SUPERVISOR
BACKUP DATA power POWER USER
BACKUP LOG normal NORMAL
REGULAR REPORT guest GUEST

EXIT ADD EDIT DEL

9
 USER INTERFACE

3. USER INTERFACE

3.1 DVR Access

Connect your USB mouse to one of the USB ports on the DVR front panel, and check if there’s a mouse icon ( )
on the screen, indicating the USB mouse is detected properly.

Move your mouse to enter the DVR password with the password keypad. The default user name and password
are both “admin”. The status will be changed from (key lock) to (unlock).

Note: You may configure four different user levels to have different access privileges in “SYSTEM” 
“ACCOUNT”. For details, please refer to “4.2 User Level Creation” at page 13.

Password Input

3.2 Live Page

3.1.1 DVR Status

Note: Certain icons are for selected models only.

Key lock Key unlock

Overwrite on Overwrite off

Internet disconnected Internet connected

Local connection USB mouse connected

USB flash drive / device connected No USB device connected

IVS on

Timer record on Timer record off

PTZ mode on PTZ mode off

Sequence mode on Sequence mode off

10
 USER INTERFACE

3.1.2 Channel Status

Note: Certain icons are for selected models only.

Live audio on Audio off Audio playback on Audio playback off

Recording PTZ control Motion event Alarm event

Virtual fence event One way pass event Scene Change event

3.1.3 Record-related Icons

1) Manual Recording
By defaults, manual recording is on ( ) when the DVR is powered on and a hard disk is installed.

2) Event Recording

The event icons, / / / / / , show on the channel status bar when their respective
events occur and the related record function is on.

3) Timer Recording
When timer recording is on, you will see “ ” on the screen.

4) HDD Overwritten
Be defaults, the HDD overwritten function is set to ON, and “ ” will be shown on the screen.

Note: To disable this function, right click to display the main menu in the live view, and go to “ ”
(ADVANCED CONFIG.)  “RECORD”  “OVERWRITE”.

3.3 Quick Menu Bar

Move to the arrow mark to extend the quick menu bar and show the five functions as follows:

Quick Menu: Open

Click to show the channel switch panel and select the channel you
want.

Click to display the playback control panel, and click to play the
latest recorded video clip, or click to enter the search list.

Switch to the channel you want first, and click to enter the zoom-in
mode. In this mode, click and drag the red frame on the bottom left of
the screen to move to the place you want to see. To exit this mode, click
.

Click to show the power off panel to either halt or reboot the system.

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 USER INTERFACE

3.4 Main Menu

Right-click anywhere on the screen to show the main menu as follows, and right-click again to exit.

Main Menu

Click to set the status display, image settings,

QUICK START
and date & time.

SYSTEM Click to set the system configurations.

EVENT INFORMATION Click to enter the event search menu.

Click to set CAMERA, DETECTION, ALERT,

ADVANCED CONFIG NETWORK, DISPLAY, RECORD, DEVICES, IVS,
NOTIFY and MULSTICASTING.

Click to set timer for record, motion detection,

SCHEDULE SETTING
alarm (in and out), and Push Video.

12
 FREQUENTLY-USED FUNCTIONS

4. FREQUENTLY-USED FUNCTIONS

4.1 Key Lock / Unlock

To lock or unlock local operation, click (unlock) or (lock) on the DVR status bar to change the status to
(lock) or (unlock).

To unlock local operation, you’ll be prompted to enter the user name and password to access.

Note: The default user name and password are both “admin”, which is the highest user level.

Note: Different user level has different access privilege for certain DVR functions. Please refer to “4.2
User Level Creation” at page 13.

4.2 User Level Creation

Note: This function is available only for “SUPERVISOR”.

To create different user account for different access privilege, click (SYSTEM)), and select “ACCOUNT” to
enter “USER LIST”.

SYSTEM

ACCOUNT USER LIST

TOOLS USER NAME LEVEL
SYSTEM INFO admin SUPERVISOR
BACKUP DATA power POWER USER
BACKUP LOG normal NORMAL
REGULAR REPORT guest GUEST

EXIT ADD EDIT DEL

Different user level has different access privilege for certain functions as described below:

Function User Level

SUPERVISOR POWER NORMAL GUEST

 DVR status

/ Key lock / unlock    

 Channel status

/ Live audio on / off 

/ Playback audio on / off 

PTZ Control  
 Quick menu bar

Channel Selection   

Playback  

Digital Zoom    

Power 

13
 FREQUENTLY-USED FUNCTIONS

Function User Level

SUPERVISOR POWER NORMAL GUEST

 Main menu

Quick Start 

System 

Event Information 

Advanced Config. 

Schedule Setting 

 Playback control

Fast Forward  
Fast Rewind  

/ Play / Pause  
Stop  
Slow Playback  

/ Previous / Next Hour  

Quick Search  

4.3 PTZ Control

Note: This function is available only for “SUPERVISOR” and “POWER USER”. To know more details,
please refer to “4.2 User Level Creation” at page 13.

In the full view

In the split view, click the channel you want to switch to the full screen mode, and click to show the PTZ
control panel.

Click to enter the camera main menu.

Camera Menu For details about each camera menu, please refer to its own user
manual.

Enter Click to confirm your selection / enter the menu.

Up / Down / Left / Right Click to move your selection up / down / left / right, or change settings.
/ / /
This two buttons are designed for the PTZ camera which uses
/ Iris + / Iris - Pelco-D to control. To know the actions after clicking Iris + and Iris -,
please refer to the camera’s user manual.
Click to zoom in on the image to the largest / zoom out on the image
Zoom in / out max
/ to its original size.

/ Zoom in / out Click to zoom in / out the image.

14
 FREQUENTLY-USED FUNCTIONS

Focus near / far Click to adjust the focus of the image.

/
Click to activate the auto function.
Before using it, you need to assign a specific function that will be
Auto mode
enabled when “ ” is clicked. For details, please refer to the user
manual of the PTZ camera.

Preset point Click to enter the PTZ preset point you want to see.

Click to start auto tracking when your speed dome camera supports
Auto tracking
this function.

In the split view

Click on the channel status bar to display the panel as follows:

Click to move your selection up / down / left / right, or
/ / / Up / Down / Left / Right
change settings.

/ Digital zoom in / out Click to zoom in / out the camera image digitally.

/ Focus near / far Click to adjust the focus of the image.

Click to display the preset point panel for preset point

Preset point viewing or setting. For details, please refer to the section
below.

How to set a preset point:

Step1: Step2: Click or to the proper ratio you need, and

click / / / to move to the point you
want to configure as a preset point.

Step3: Click the numbering you want to configure for this

point, and wait till you see (command sending)
appearing and disappearing on the DVR status bar.

Step4: Repeat from Step1 again to set other points if

needed, or click to return to the preset point
selection panel.

How to go to a preset point:

Step1: Step2: Select the numbering within which saves the camera view you want to
see, and wait till you see (command sending) appearing and
disappearing on the DVR status bar.

15
 FREQUENTLY-USED FUNCTIONS

4.4 Playback

Note: This function is NOT available for “GUEST”. please refer to “4.2 User Level Creation” at page 13.

Click “ ” on the quick menu bar to display the playback control panel, and click to play the latest recorded
video clip, or click to enter the search list.

Note: There must be at least 8192 images of recorded data for playback to work properly. If not, the
device will stop playback. For example, if the IPS is set to 30, the recording time should be at least
273 seconds (8192 images / 30 IPS) for the playback to work properly.

4.4.1 Playback Control

Increase the speed for fast forward. Click once to get 4X speed forward and click
Fast Forward
twice to get 8X speed, etc., and the maximum speed is 32X.
Increase the speed for fast rewind. Click once to get 4X speed rewind and click
Fast Rewind
twice to get 8X speed, etc., and the maximum speed is 32X.
Click to play the latest recorded video clip immediately, and click again to pause.
/ Play / Pause In the pause mode, click once to get one frame forward, and click to get
one frame rewind.
Stop Click to stop the video playback.
Click once to get 1/4X speed playback, and click twice to get 1/8X speed
Slow Playback
playback.
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~
Previous /
/ 12:00 or 14:00 ~ 15:00, and start playing the earliest event video clip recorded
Next Hour
during this whole hour.
Click to set point A and point B in a video clip, and the system will play only the
Repeat
specified range in that clip.
Backup Click to open the backup menu for video backup.

4.4.2 Event Search

Click to quickly search the recorded files by event types, or select FULL to show all the event logs.
To quickly search the time you want, select “QUICK SEARCH”.

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 FREQUENTLY-USED FUNCTIONS

4.4.3 Audio Playback

In the playback mode, click or on the channel status bar to play or mute audio recording.

Note: To make a video backup with audio, or play a recording with audio, make sure the camera which
supports the audio function is connected to the video-in channel and audio-in channel. For
example, the audio data from audio CH1 will be recorded with the video data from video CH1.
For 16CH models, the audio CH1 ~ CH4 are corresponding to video CH1 ~ CH4 respectively.

4.5 Video Backup

Note: This function is available for “SUPERVISOR”. For details, please refer to “4.2 User Level Creation”
at page 13.

Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format
first. For the list of compatible USB flash drives, please refer to “APPENDIX 6 COMPATIBLE USB
FLASH DRIVE LIST at page 70.

Note: Video backup could be made via the built-in DVD writer (optional), a USB flash drive, or the
Internet. It’s NOT allowed to connect the hard disk to your PC directly for it may impair the
recorded data saved in the hard disk.

To copy recorded data for video backup, click (SYSTEM), and select “BACKUP DATA (USB)” or “BACKUP
DATA (DVD)”.
SYSTEM

ACCOUNT START DATE 2009/NOV/19

TOOLS START TIME 08:30:21
SYSTEM INFO END DATE 2009/NOV/19
BACKUP DATA END TIME 17:59:29
BACKUP LOG CHANNEL 3 SELECTED 
REGULAR REPORT  ALL
 CH1 
 CH2
 CH3
 CH4
 CH5 

HARD DISK ALL HDD 

OUTPUT FILE FORMAT AVI
TARGET DEVICE USB DEVICE
BACKUP SUBMIT
REQUIRE SIZE: 554MB SUBMIT

EXIT AVAILABLE SIZE: 3788.0MB

Step1: Select the time within which includes the video data you want to backup.

Step2: Select the channel(s) within which includes the video data you want to backup.

Step3: In “OUTPUT FILE FORMAT”, select the output video format: DEFAULT / AVI.
 When “DEFAULT” is selected, the copied video is saved to ".dv5”, and you can only open it with our own video
player on PC. For details, please check "4.6 Video Playback on PC”.

Note: It’s recommended to save the file to the default format for security reasons. Only specific video
player supports the default format and not everyone can see the video footage.
 When "AVI" is selected, the copied video will be converted to “avi”, and you can open it with any media player
which supports the “avi” format on PC.
17
 FREQUENTLY-USED FUNCTIONS

Step4: In “TRAGET DEVICE”, select “USB DEVICE” or “DVD DEVICE” based on the device you want to use for
video backup.

Note: “DVD DEVICE” is available for selected models only.

Step5: In “REQUIRE SIZE”, select “SUBMIT” to know the file size of the selected data.

Step6: In “BACKUP”, select “SUBMIT” to start backup to your USB flash drive, and wait till the backup successful
message appears.

4.6 Video Playback on PC (.dv5)

For video backup with the format “.dv5”, you can only use our own player to play.

Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to
check recorded video clips. It might impair the files saved in the hark disk, causing the loss of
those files even when the disk is replaced back to the DVR.

To play “.dv5” video on your PC:

Step1: Insert the USB flash drive or CD / DVD with recorded data into your PC.
Note: The supported PC operating systems are Windows 8, 7, Vista & XP.
Step2: Find the program “PLAYER.EXE” in the USB flash drive, and double-click it to install.
Note: “PLAYER.EXE” can also be downloaded from www.surveillance-download.com/user/s228.swf.
Step3: Run the program, VideoPlayer, and browse to where you save the recorded data.
Step4: Select the file you want to start video playback

4.6.1 Convert the file format to AVI

To convert the video file format to AVI, click “AVI” from the playback panel to start file conversion.

Note: The recorded audio (if any) will be removed when the file format is converted to AVI.

Note: If the backup video includes data for multiple channels, click to a specific channel for this function
to work properly.

18
 FREQUENTLY-USED FUNCTIONS

4.7 Digital Zoom

Switch to the channel you want to zoom in, and move to the left side of the screen to show the quick start bar.
Click to enter the zoom-in mode. In this mode, click and drag the red frame on the bottom left of the screen to
move to the place you want to see.

To exit this mode, right-click anywhere on the screen.

Note: You need to exit the zoom mode first to use other DVR functions.

19
 MAIN MENU

5. MAIN MENU

5.1 QUICK START

5.1.1 GENERAL

QUICK START

GENERAL CHANNEL TITLE ON

TIME SETUP EVENT STATUS ON
DAYLIGHT PLAYBACK STATUS DISPLAY ON
DATE DISPLAY ON
MOUSE SENSITIVITY - ‫׀׀׀׀׀׀׀׀׀‬+

RECORD CONFIG SETUP

EXIT

1) CHANNEL TITLE
Select to display the channel title or not (ON / OFF).

2) EVENT STATUS
Select to display the event icons or not (ON / OFF).
Note: For details about each event icon, please refer to “3.2 Live Page” at page 10.

3) PLAYBACK STATUS DISPLAY

Select to display the control icons during video playback on each single channel or not (ON / OFF).

1) DATE DISPLAY
Select to display the date or not (ON / OFF).

4) MOUSE SENSITIVITY
Select the mouse sensitivity by 9 levels.

5) RECORD CONFIG
Click “SETUP” to enter the setting page individually for manual record, event record and timer record.

a) Select the record type you want to set.

b) In “CHANNEL”, select “ALL” to apply the changes here to all channels.

Note: The I.P.S. section is based on NTSC system.

QUICK START
MANUAL RECORD EVENT RECORD TIMER RECORD
CHANNEL IMAGE SIZE I.P.S. QUALITY
ALL FRAME 240 SUPER BEST

EXIT

Or, select “BY CHANNEL” to set the image size, image per second & image quality individually for each
channel.

Note: The available options for IMAGE SIZE depend on the recorder you have.

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 MAIN MENU

5.1.2 TIME SETUP

QUICK START

GENERAL DATE 2009 / NOV / 17

TIME SETUP TIME 15 : 35 : 53
DAYLIGHT NTP SERVER tock.stdtime.gov.tw
FORMAT Y/M/D
SYNC PERIOD DAILY
GMT (GMT+08:00)TAIPEI

EXIT

6) DATE
Set the current date. The default display format is YEAR – MONTH – DATE (Y-M-D).

7) TIME
Set the current time in HOUR : MIN : SEC.

8) NTP SERVER
Click to change the default NTP server to another server they’re familiar with, or keep the default NTP
server.

9) FORMAT
Select one date format from the following three options: Y/M/D, M/D/Y or D/M/Y.

10) SYNC PERIOD

Select to synchronize the time everyday (DAILY), or turn this function off (OFF).

11) GMT
Select your time zone.

5.1.3 DAYLIGHT

QUICK START

GENERAL DAYLIGHT SAVING ON

TIME SETUP
DAYLIGHT START TIME
1ST MON AUG 06:00

END TIME
LAST MON OCT 10:00

ADJUST 01:00

EXIT

Depending on the time zone you’re in:

1) DAYLIGHT SAVING
Select to enable (ON) or disable (OFF) this function.

2) START TIME / END TIME

Set the start time and end time.

3) ADJUST
Set the time in HOUR : MIN.

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 MAIN MENU

5.2 SYSTEM

5.2.1 ACCOUNT

This function is used to create a new user account, or modify or delete an existing account for different access
privilege.

Note: For details about available local operations of each user level, please refer to “4.2 User Level
Creation” at page 13.

ADVANCED CONFIG

ACCOUNT USER LIST

TOOLS USER NAME LEVEL
SYSTEM INFO admin SUPERVISOR
BACKUP DATA (USB) power POWER USER
BACKUP LOG (USB) normal NORMAL
REGULAR REPORT guest GUEST

EXIT ADD EDIT DEL

5.2.2 TOOLS

SYSTEM

ACCOUNT LANGUAGE ENGLISH 

TOOLS UPGRADE SUBMIT
SYSTEM INFO BACKUP CONFIG SUBMIT
BACKUP DATA RESTORE CONFIG SUBMIT
BACKUP LOG
REGULAR REPORT

EXIT

1) LANGUAGE
Select the language of the OSD.

2) UPGRADE
Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and insert it
into the USB port at the front panel. Then, click “SUBMIT” to start upgrading.
Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format
first. For the list of compatible USB flash drives, please refer to “APPENDIX 6 COMPATIBLE USB
FLASH DRIVE LIST” at page 70.

Note: After upgrading firmware, it’s recommended to clear all HDD data for the system to work more
stably. Before clearing all HDD data, please remember to make video backup.

3) BACKUP CONFIG / RESTORE CONFIG

To keep the current configurations after DVR upgrade, insert a compatible USB flash drive into the USB port,
and select “SUBMIT” in “BACKUP CONFIG” to copy the current DVR configurations to a file “System.bin”
and save to your USB flash drive.
To restore the DVR configurations, insert the USB flash drive including “System.bin” to the USB port, and
select “SUBMIT” in “RESTORE CONFIG”.

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 MAIN MENU

5.2.3 SYSTEM INFO

SYSTEM

ACCOUNT BAUD RATE 2400 

TOOLS HOST ID 000
SYSTEM INFO R.E.T.R 5 
BACKUP DATA AUTO KEY LOCK(S) NEVER 
BACKUP LOG CLEAR HDD HDD-0 
REGULAR REPORT RESET DEFAULT SUBMIT
REMOTE CONTROL ID 000
DEVICE TITLE office

SERIAL TYPE RS485

VIDEO FORMAT NTSC
VERSION 1001-1000-1000-1001

EXIT

1) BAUD RATE
Set the baud rate of the DVR (2400 / 4800 / 9600 / 19200 / 38400 / 57600 / 115200).

12) HOST ID
Set the ID of the DVR (000 ~ 254).

13) R.E.T.R
Select the timeout in minute after which the R.E.T.R. function will be activated (3 / 5 / 10 / 30).

14) AUTO KEY LOCK(S)

Set the time-out in second after which the key lock function is activated (NEVER / 30 / 60 / 120).

15) CLEAR HDD

Select the HDD you want to clear, and click “YES” to confirm or “NO” to cancel.
It’s recommended to clear all data in the hard disk when:
 It’s the first time to use this DVR to ensure the recorded data are not mixed with other data previously saved in the
same hard disk.
 The DVR firmware is upgraded for the system to work more stably. Before clearing all HDD data, please remember
to make video backup.
 DVR date and time are changed accidentally when the recording function is activated. Otherwise, the recorded
data will be disordered and you will not be able to find the recorded file to backup by time search.

16) RESET DEFAULT

Click “SUBMIT” to reset all settings as default, and select “YES” to confirm or “NO” to cancel. The DVR will
reboot after reset.

17) REMOTE CONTROL ID

This function is available when users need to control two or more DVRs with one IR remote controller. The
ID set here is used to identify the DVR the remote controller is going to control. Please also read the user
manual of the IR remote controller for details.

18) DEVICE TITLE

Enter a title for this device.

19) SERIAL TYPE

Here shows the serial type of the DVR (RS-485).

20) VIDEO FORMAT

Here shows the information of the DVR video format (NTSC / PAL).

21) VERSION
Here shows the firmware version information.

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 MAIN MENU

5.2.4 BACKUP DATA

Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to
check recorded video clips. It might impair the files saved in the hard disk, causing the loss of
those files even when the disk is replaced back to the DVR.

Note: This function is available only when a hard disk is installed.

Insert a compatible USB flash drive to the USB port at the front panel, or press to eject the DVD writer and
place a DVD-R or CD-R to it.

Note: Copying video footage to CD / DVD is available only for selected models.

Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format
first. For the list of compatible USB flash drives, please refer to “APPENDIX 6 COMPATIBLE USB
FLASH DRIVE LIST” at page 70.

SYSTEM

ACCOUNT START DATE 2009/NOV/19

TOOLS START TIME 08:30:21
SYSTEM INFO END DATE 2009/NOV/19
BACKUP DATA END TIME 17:59:29
BACKUP LOG CHANNEL ALL 
REGULAR REPORT HARD DISK ALL HDD 
OUTPUT FILE FORMAT DEFAULT
TARGET DEVICE USB DEVICE
BACKUP SUBMIT
REQUIRE SIZE: 554MB SUBMIT

EXIT AVAILABLE SIZE: 3788.0MB

1) START DATE / START TIME

Select the start date & time.

2) END DATE / TIME

Select the end date & time.

3) CHANNEL
Click to select the channel(s).

4) HARD DISK
Select the hard disk containing the video data you need or “ALL HDD”.

5) OUTPUT FILE FORMAT

Select the file format for backup video: “DEFAULT” or “AVI”.
 When “DEFAULT” is selected, the copied video is saved to ".dv5”, and you can only open it with our own video
player on PC. For details, please check the next section, "Video Playback on PC”.

Note: It’s recommended to save the file to the default format for security reasons. Only specific video
player supports the default format and not everyone can see the video footage.
 When "AVI" is selected, the copied video will be converted to “avi”, and you can open it with any media player
which supports the “avi” format on PC.

6) TARGET DEVICE
Select the device you want to use for video backup: “USB DEVICE” or “DVD DEVICE”.
Note: “DVD DEVICE” is available for selected models only.

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 MAIN MENU

7) BACKUP
Click “SUBMIT” to start backup.

8) REQUIRE SIZE
To know the size of the expected backup video before backup, click “SUBMIT” to start calculating.

Video Playback on PC (.dv5)

For video backup with the format “.dv5”, you can only use our own player to play.

Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to
check recorded video clips. It might impair the files saved in the hark disk, causing the loss of
those files even when the disk is replaced back to the DVR.

To play “.dv5” video on your PC:

Step1: Insert the USB flash drive or CD / DVD with recorded data into your PC.

Note: The supported PC operating systems are Windows 8, 7, Vista & XP.

Step2: Find the program “PLAYER.EXE” in the USB flash drive, and double-click it to install.

Note: “PLAYER.EXE” can also be downloaded from www.surveillance-download.com/user/s228.swf.

Step3: Run the program, VideoPlayer, and browse to where you save the recorded data.
Step4: Select the file you want to start video playback.

Convert the file format to AVI:

To convert the video file format to AVI, click “AVI” from the playback panel to start file conversion.

Note: The recorded audio (if any) will be removed when the file format is converted to AVI.

Note: If the backup video includes data for multiple channels, click to a specific channel for this function
to work properly.

25
 MAIN MENU

5.2.5 BACKUP LOG

This function is used to backup the event log.

Note: This function is available only when a hard disk is installed.

Insert a compatible USB flash drive to the USB port at the front panel.

Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format
first. For the list of compatible USB flash drives, please refer to “APPENDIX 6 COMPATIBLE USB
FLASH DRIVE LIST” at page 70.

SYSTEM

ACCOUNT START DATE 2009/NOV/19

TOOLS START TIME 08:30:21
SYSTEM INFO END DATE 2009/NOV/19
BACKUP DATA END TIME 17:59:29
BACKUP LOG CHANNEL ALL 
REGULAR REPORT DATA TYPE 3 SELECTED 
 ALL
 MANUAL 
 MOTION
 ALARM
 SYSTEM
 TIMER 
BACKUP SUBMIT

EXIT

1) START DATE / START TIME

Select the start date & time.

2) END DATE / TIME

Select the end date & time.

3) CHANNEL
Click to select the channel(s).

4) DATA TYPE
Click “SETUP” to select the event type you want: MANUAL / MOTION / ALARM / SYSTEM / TIMER /
INFLOW / OUTFLOW / VIRTUAL FENCE / ONEWAY / SENCE CHANGE, or select “ALL” to choose all
event types.
Note: Some events are available only for selected models.

5) BACKUP
Click “SUBMIT” to start backup. You’ll see a log file (.csv) in the flash drive. You may open it with any txt
editor, such as NotePad.

26
 MAIN MENU

5.2.6 REGULAR REPORT

This function is used to send event reports to the specified E-mail address. Users could configure up to 5 profiles
to receive different reports about specific channels at different time.

Note: This function is available only when a hard disk is installed.

SYSTEM

ACCOUNT PROFILE 1 
TOOLS ACTIVE ON
SYSTEM INFO PERIOD DAILY 
BACKUP DATA DAY OF MONTH 1
BACKUP LOG HOUR 1 
REGULAR REPORT CHANNEL CH1 
EVENT TYPE MOTION 
E-MAIL SETUP

EXIT

Step1: Select the profile you want to configure, and enable it.
Step2: Select the frequency to send reports in “PERIOD”: DAILY / MONTH / WEEK.
Step3: When MONTH or WEEK is selected, select which date or day from “DAY OF MONTH” or “DAY OF WEEK”.
Step4: Then, select which time you want to receive reports, which channel(s) you want to see, and which event
type(s) you want to see (ALARM / MANUAL / MOTION / SYSTEM / TIMER / INFLOW / OUTFLOW /
VIRTUAL FENCE / ONEWAY / SCENE CHANGE).

Note: Some event types are available only for selected models.

Step5: Configure the email address to receive reports.

Note: The sender E-mail should be configured in “ADVANCED CONFIG”  “NETWORK”  “E-MAIL” for
this function to work properly. For details, please refer to “

27
 MAIN MENU

E-MAIL” at page 35.

5.3 EVENT INFORMATION

5.3.1 QUICK SEARCH

EVENT INFORMATION
QUICK SEARCH HARD DISK ALL HDD 
EVENT SEARCH CHANNEL 2 SELECTED 
HDD INFO
EVENT LOG
2009 NOV
SUN MON TUE WED THU FRI SAT
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30
00 06 12 18 24

EXIT 15 : 20 SUBMIT

Step1: Select the hard disk and channel including the video data you want to search.

28
 FREQUENTLY-USED FUNCTIONS

Step2: Select the year and month including the video data you want to search from the calendar, and the date with
recorded data will be highlighted.

Note: To select the year and month, move your mouse to the display bar. Then, click and hold to drag up
or down.

Step3: Select the date you want from the calendar, and the time with recorded data will be highlighted from the
time scale bar.
Step4: To immediately play the video clip, click “SUBMIT”.
To choose the start time for video playback, move your mouse cursor to the highlighted time, and click to
confirm the time when the time display below is the time you want. The video playback is activated right
away when you confirm the time.

Note: For video playback operations, please refer to “

29
 FREQUENTLY-USED FUNCTIONS

4.4 Playback” at page 16.

5.3.2 EVENT SEARCH

EVENT INFORMATION

QUICK SEARCH DATE 2009/NOV/19

EVENT SEARCH TIME 16:13:16
HDD INFO CHANNEL 1 
EVENT LOG
HARD DISK ALL HDD 
EVENT TYPE MOTION 
SEARCH START

EXIT

1) DATE / TIME
Select the specific time period that you want to search.

22) CHANNEL
Select the video channel you want to search.

23) HARD DISK

Select the hard disk including the video data you want to search, or select “ALL HDD”.

24) EVENT TYPE

Select the event type you want to search, or select “ALL” to choose all events.
Note: Some events are available only for selected models.

25) SEARCH
Click “START” to start search and play the video data immediately.

30
 FREQUENTLY-USED FUNCTIONS

5.3.3 HDD INFO

You can check the remaining capacity of the connected HDD in this device.

EVENT INFORMATION

QUICK SEARCH NUMBER MODEL TEMP. SIZE FREE FORMAT TIME SERIAL NUMBER F.W.
EVENT SEARCH HDD-0 ST31000526SV 46 890.562GB 864.832GB 2011/DEC/13 18:18:53 9V0DN5WS ST31000526SV
HDD INFO
EVENT LOG

EXIT

5.3.4 EVENT LOG

You can check all system events (SYSTEM) and backup logs (BACKUP), or clear all log records.

EVENT INFORMATION

QUICK SEARCH SYSTEM BACKUP

EVENT SEARCH EVENT TIME COMMENT
HDD INFO KEY UNLOCK 2009/NOV/19 15:49:07
EVENT LOG VIDEO LOSS 2009/NOV/19 15:32:05 04
POWER ON 2009/NOV/19 15:32:02

PREV NEXT CLEAN

EXIT

5.4 ADVANCED CONFIG

5.4.1 CAMERA

ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8

DETECTION BRIGHTNESS 128
ALERT CONTRAST 128
NETWORK SATURATION 128
DISPLAY HUE 128
RECORD COV. OFF
DEVICES REC ON
IVS CHANNEL TITLE CH1
NOTIFY
MULTICASTING

EXIT

1) BRIGHTNESS / CONTRAST / SATURATION / HUE

Click the current value to manually adjust the brightness/contrast/saturation/hue of each channel here. .
26) COV.
Select if you want to mask the selected channel under recording (ON / OFF). When this function is activated,
the wording “COV.” will be shown on the channel screen.

Note: To hide the wording “COV.” When this function is on, go to “DISPLAY”, and set “DISPLAY COVERT”
to “OFF”. For details, please refer to “5.4.5 DISPLAY” at page 36.

31
 FREQUENTLY-USED FUNCTIONS

27) REC
Select if you want to enable recording for the selected channel (ON / OFF).

Note: When this function is disabled, no manual, event or timer recording will be activated even if any
of these three record functions is set to “ON”.

28) CHANNEL TITLE

Click the channel title column to change the channel title (up to 12 characters). The default title is the
channel number.

5.4.2 DETECTION

ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8

DETECTION LS 07
ALERT SS 03
NETWORK TS 02
DISPLAY MOTION OFF
RECORD ALARM OFF
DEVICES AREA EDIT
IVS
NOTIFY
MULTICASTING

EXIT

1) LS (Level of Sensitivity)
“LS” is to set the sensitivity of comparing two different images. The smaller the value is, the higher sensitivity
for motion detection. The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default
value is 07.

29) SS (Spatial Sensitivity)

“SS” is to set the sensitivity for detecting the size of one object (the number of the grids) on the screen. The
smaller the value is, the higher sensitivity for motion detection.
The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default setting is 03.
Note: The default setting of SS is 03, which means once an object is detected more than 3 grids, the
system will get triggered. So the value of SS must be less than the number of grids that you set
up for the motion detection area.

30) TS (Time of Sensitivity)

“TS” is to set the sensitivity regarding how long one object stays in the detection area and triggers the
recording. The smaller the value is, the higher sensitivity for motion detection.
The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default setting is 02.

31) MOTION
Select if you want to activate the motion detection function for the selected channel (ON/OFF).

32) ALARM
Select N.C./ N.O depending on your installation need. The default alarm value is OFF.

33) AREA
Click “EDIT” to set the motion detection area.
There are 16 × 12 grids per camera for all channels. Pink blocks represent the area that is not being
detected while the transparent blocks are the area under detection.

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 FREQUENTLY-USED FUNCTIONS

5.4.3 ALERT

ADVANCED CONFIG

CAMERA EXT. ALERT ON

DETECTION INT. BUZZER OFF
ALERT KEY BUZZER ON
NETWORK VLOSS BUZZER ON
DISPLAY MOTION BUZZER ON
RECORD ALARM BUZZER ON
DEVICES HDD BUZZER ON
IVS ALARM DURATION (SEC) 5 
NOTIFY HDD NEARLY FULL (GB) 5 
MULTICASTING HDD OVERHEAT ALERT (°C) 60 

EXIT

1) EXT. ALERT
Select to enable or disable the sound when any external alarm is triggered (ON / OFF).

34) INT. BUZZER

Select to enable or disable the sound (ON / OFF) for all internal buzzers: KEY BUZZER, VLOSS BUZZER,
MOTION BUZZER, ALARM BUZZER, and HDD BUZZER.
Note: When this item is set to “OFF”, item 3) to item 7) will be disabled even though they are set to ON.

35) KEY BUZZER

Select to enable or disable the sound when pressing the buttons on the front panel (ON / OFF).

36) VLOSS BUZZERD

Select to enable or disable the sound when video loss happened (ON / OFF).

37) MOTION BUZZER

Select to enable or disable the sound when any motion alarm is triggered (ON / OFF).

38) ALARM BUZZER

Select to enable or disable the sound when any internal alarm is triggered (ON / OFF).

39) HDD BUZZER

Select to enable or disable the sound (ON / OFF) when the HDD remaining capacity reaches to the value set
in “HDD NEARLY FULL (GB)”.

2) ALARM DURATION (SEC)

Select the duration time for alarm buzzer in second (5 / 10 / 20 / 40).

3) HDD NEARLY FULL (GB)

If HDD BUZZER is enabled, select the duration time for buzzer notifications when the hard disk available
capacity is 5/10/15/20 GB left.

4) HDD OVERHEAT ALERT (°C)

Select the temperature alert for your hard disk to be aware of the possible overheat of your hard disk.

33
 FREQUENTLY-USED FUNCTIONS

5.4.4 NETWORK

NETWORK
 WAN is used to connect this recorder to Internet for remote access from anywhere as long as Internet access is
available.
 DDNS is used when the Internet access is available.

Note: For more details about these two functions and network configurations, please get the setup
manual from the supplied CD or from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

ADVANCED CONFIG

CAMERA WAN FTP E-MAIL DDNS PROTOCOL

DETECTION NETWORK TYPE STATIC 
ALERT IP 192.168.001.010
NETWORK GATEWAY 192.168.001.254
DISPLAY NETMASK 255.255.255.000
RECORD PRIMARY DNS 168.095.001.001
DEVICES SECONDARY DNS 139.175.055.244
IVS PORT 0080
NOTIFY CHECK INTERNET AVAILABILITY BY ADDRESS APPLY
MULTICASTING

EXIT MAC: 00:0E:53:EC:A7:B4

FTP
When this function is enabled and an event occurs, a html file including a link will be sent to the specified FTP site.
Click the link to access to this DVR and check the event recording.

ADVANCED CONFIG

CAMERA WAN FTP E-MAIL DDNS PROTOCOL

DETECTION FTP ALERT ON
ALERT USER NAME MANAGER
NETWORK PASSWORD ●●●●●●
DISPLAY SERVER 192.168.2.32
RECORD PORT 0021
DEVICES DIRECTORY UPLOAD
IVS
NOTIFY
MULTICASTING

EXIT

34
 FREQUENTLY-USED FUNCTIONS

E-MAIL
When this function is enabled and an event occurs, a html file including a link will be sent to the specified E-mail
address. Click the link to access to this DVR and check the event recording.

ADVANCED CONFIG

CAMERA WAN FTP E-MAIL DDNS PROTOCOL

DETECTION SMTP SERVER SMTP.GMAIL.COM
ALERT PORT 465
NETWORK MAIL FROM OFFICE_MANAGER@GMAIL.COM
DISPLAY SSL ENCRYPTION ON
RECORD VERIFY PASSWORD ON
DEVICES USER NAME MANAGER
IVS PASSWORD ●●●●●●
NOTIFY
MULTICASTING

EXIT

40) SMTP SERVER

Enter the SMTP server address provided from your e-mail system supplier.

41) PORT
Enter the port number provided from your e-mail system supplier. If this column is left blank, the e-mail
server will use port 25 to send e-mails.

42) MAIL FROM

Enter the E-Mail address used to send E-Mail notifications.

43) SSL ENCRYPTION

Select “ON” if your e-mail server is using SSL encryption to protect your e-mail content from unauthorized
access.

44) VERIFY PASSWORD

Some mail servers are required to verify the password. Please enter the “user name” and “password”.

45) USER NAME / PASSWORD

Enter the “user name” and “password” when “VERIFY PASSWORD” is set to “ON”.

PROTOCOL
ADVANCED CONFIG

CAMERA WAN FTP E-MAIL DDNS PROTOCOL

DETECTION TCP PAYLOAD LENGTH 8192
ALERT UDP PAYLOAD LENGTH 1200
NETWORK
DISPLAY
RECORD
DEVICES
IVS
NOTIFY
MULTICASTING

EXIT

1) TCP PAYLOAD LENGTH / UDP PAYLOAD LENGTH

Configure the payload length from 100 ~ 10000.
The higher the value, the larger data packet is carried, and the longer time is needed for the video to display.
The lower the value, the less data packet is carried, and the more possibility you might see video lag.

35
 FREQUENTLY-USED FUNCTIONS

5.4.5 DISPLAY

ADVANCED CONFIG

CAMERA FULL SCREEN DURATION 03 

DETECTION QUAD SCREEN DURATION 03 
ALERT CALL SCREEN DURATION 03 
NETWORK DISPLAY COVERT ON
DISPLAY HDD DISPLAY MODE REMAINING SIZE 
RECORD DISPLAY OUTPUT AUTO 
DEVICES COVERT UNLOCK IN SUPERVISOR MODE ON
IVS COMPOSITE OUTPUT (For selected models only) MAIN MONITOR
NOTIFY
MULTICASTING

EXIT

1) FULL SCREEN DURATION

Select the full screen dwell duration time in second (03 / 05 / 10 / 15).

2) QUAD SCREEN DURATION

Select the quad screen dwell duration time in second (03 / 05 / 10 / 15).

3) CALL SCREEN DURATION

Select the duration time in second for the CALL monitor function (03 / 05 / 10 / 15).

4) DISPLAY COVERT
Select “ON” or “OFF” to display or hide the wording “COV.” When covert recording is activated in
“CAMERA”.

5) HDD DISPLAY MODE

Select “REMAINING SIZE” to show the remaining HDD capacity for recording in GB, “REMAINING TIME” to
show the remaining recording time, or “DAYS KEPT” to show how many recording data are saved in day.

6) DISPLAY OUTPUT
Select the display resolution you want. There are three options as follows:
 AUTO (default)  1920 x 1080  1024 x 768

Note: To have the best image quality on your monitor, make sure (1) the selected DVR output resolution
is supported by your monitor, and (2) the output settings on both the LCD monitor and DVR are
consistent.
If the image is not positioned or scaled properly, please go to your monitor’s menu for adjustment.
For details, please refer to the user manual of your monitor.

7) COVERT UNLOCK IN SUPERVISOR MODE

Enable this function to allow the supervisor user to see live view even when the channel is set “COV.” to
“ON” in “ADVANCED CONFIG”  “CAMERA”.

8) COMPOSITE OUTPUT (For selected models only)

Select "MAIN MONITOR” to display live view, or “CALL MONITOR” to display sequence view.

36
 FREQUENTLY-USED FUNCTIONS

5.4.6 RECORD

Note: Please DO NOT change the date or time of your DVR after the recording function is activated.
Otherwise, the recorded data will be disordered and you will not be able to find the recorded file
to backup by time search. If users change the date or time accidentally when the recording
function is activated, it’s recommended to clear all HDD data, and start recording again.

ADVANCED CONFIG

CAMERA MANUAL RECORD ON

DETECTION EVENT RECORD ON
ALERT TIMER RECORD ON
NETWORK PRE-ALARM RECORD ON
DISPLAY OVERWRITE ON
RECORD KEEP DATA LIMIT (DAYS) OFF 
DEVICES RECORD CONFIG SETUP
IVS
NOTIFY
MULTICASTING

EXIT

1) MANUAL RECORD
Set the manual recording function on / off.

9) EVENT RECORD
Set the event recording function on / off.

10) TIMER RECORD

Set the timer recording function on / off.

11) PRE-ALARM RECORD

Select to enable or disable the pre-alarm function (ON / OFF).
When pre-alarm and event recording functions are both activated, the DVR will record 8MB data before an
alarm / motion event is triggered.

12) OVERWRITE
Select “ON” to overwrite previous recorded data in your hard disk when the hard disk is full. When this
function is on and the hard disk is full, the DVR will clear 8GB data from the oldest for continuous recording
without notice.

13) KEEP DATA LIMITS (DAYS)

Assign the maximum recording days from 1 to 31 after which all the recorded data will be removed, or select
“OFF” to disable this function.

14) RECORD CONFIG

Click “SETUP” to enter the setting page individually for manual record, event record and timer record.
For details, please refer to “5.1.1 GENERAL” at page 20.

37
 FREQUENTLY-USED FUNCTIONS

5.4.7 DEVICES
ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8

DETECTION DEVICE PTZ 
ALERT ID 00
NETWORK PROTOCOL NORMAL 
DISPLAY RATE 2400 
RECORD
DEVICES
IVS
NOTIFY
MULTICASTING

EXIT

1) DEVICE
For the PTZ camera, select “PTZ”.
For a zoom lens control camera:
The DVR will detect it automatically and display its model number here.

2) ID
Click the current value to set the ID number (0 ~ 255) for the connected PTZ camera if necessary.
Make sure the ID setting of the camera is the same as the setting here, or the DVR will not be able to control
the device.
Note: To know the default ID of the PTZ camera, please refer to its user manual.

3) PROTOCOL
Select NORMAL (our protocol), P-D (PELCO-D), P-P (PELCO-P), S-T & S-E protocol.

4) RATE
Select the baud rate for the connected PTZ camera (2400 / 4800 / 9600 / 19200 / 38400 / 57600 / 115200).
Make sure the baud rate setting of the camera is the same as the setting here, or the DVR will not be able to
control the device.
Note: To know the default baud rate of the PTZ camera, please refer to its user manual.

5.4.8 IVS

Note: This function is for selected models only.

Note: Before using the IVS function, make sure the event record function is enabled on your DVR.

IVS, Intelligent Video Surveillance, is the advanced application for motion detection, but more precise and smarter.
It can be applied to different situations with one of the following three modes: FLOW COUNTING, VIRTUAL
FENCE, and ONE WAY.

When anyone crosses the detection line (virtual fence), the recording will be on.

Note: Four camera channels are supported for this function.

38
 FREQUENTLY-USED FUNCTIONS

ADVANCED CONFIG

CAMERA IVS1 IVS2 IVS3 IVS4

DETECTION CAMERA CH3 
ALERT IVS MODE FLOW COUNTING 
NETWORK DISPLAY LINE OFF 
DISPLAY SENSITIVITY 7
RECORD RESET COUNT SUBMIT
DEVICES VIRTUAL FENCE AREA SETUP
IVS SCENE CHANGE OFF 
NOTIFY SCENE CHANGE LEVEL MIDDLE 
MULTICASTING

EXIT

1) CAMERA
Select the camera channel that you want to use the IVS function.

2) IVS MODE
Select one of the following three modes depending on your environment:
MODE DESCRIPTION
FLOW COUNTING A virtual detection line is set to detect the moving direction of pedestrians for flow counting.
VIRTUAL FENCE A virtual detection line is set to detect intruders crossing the detection line, and an alarm will be
triggered.
ONE WAY A virtual detection line is set to detect intruders from the specified direction, and an alarm will be
triggered.

3) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.

4) SENSITIVITY
Set the sensitivity for IVS from 00 ~ 15. The larger the value, the more sensitive the IVS will be.

5) RESET COUNT
Click “SUBMIT” to reset the flow counting number to 0 when the IVS mode is set to “FLOW COUNTING” and
activated.

6) VIRTUAL FENCE AREA

Click “SETUP” to draw the detection line for IVS, and set the detection direction from left to right, or right to
left. This area setting is the detection base for IVS MODE.

Note: There are some tips to draw the detection line. For details, please check
www.surveillance-download.com/user/IVS_setup.pdf.

7) SCENE CHANGE

Select “ON” to trigger a motion event when the camera is sensed to be moved and the camera scene is
changed. At the same time, the icon “ ” will be also shown on the screen in addition to the motion icon
“ ”.

8) SCENE CHANGE LEVEL

Set the detection sensitivity for “SCENE CHANGE” to “HIGH”, “MIDDLE” or “LOW”.

39
 FREQUENTLY-USED FUNCTIONS

IVS APPLICATION

 FLOW COUNTING

Step1: Go to “VIRTUAL FENCE AREA” to draw a detection line with your mouse, and decide the
detection direction by selecting “REVERSE”.

Step2: Click “APPLY” to finish the IVS setting and return to the live view. The IVS icon “ ” will be shown
on the status bar. Click it to show the flow counting on the top left side.
When anyone walks across the detection line, the system will determine his movement is in or out,
and add one count to the corresponding channel on the flow counting panel.

IN People coming from the opposite direction to the arrow mark.

OUT People coming from the same direction as the arrow mark.

40
 FREQUENTLY-USED FUNCTIONS

 VIRTUAL FENCE and ONE WAY

Step1: Go to “VIRTUAL FENCE AREA” to draw a detection line with your mouse, and decide the
detection direction by selecting “REVERSE”.

Step2: Click “APPLY” to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or out,
and:

VIRTUAL FENCE An event happens for anyone walking across the detection line, and “ ”
will be shown on the screen.

ONE WAY An event happens for anyone walking from the opposite direction to the
arrow mark, and “ ” will be shown on the screen.

41
 FREQUENTLY-USED FUNCTIONS

IVS STATISTICS

Press “LIST” on the DVR front panel, or click “ ”“ ” to enter the event search menu. Then, select
“STATISTIC”
LIST

QUICK SEARCH CHANNEL 3 SELECTED 

RECORD  ALL
MOTION  CH1 
ALARM  CH2
TIME  CH3
SYSTEM  CH4
IVS  CH5 
FULL
STATISTIC EVENT TYPE 3 SELECTED 
 ALL
 INFLOW 
 OUTFLOW
 VIRTUAL FENCE
 ONEWAY
 MOTION 

TIME 2010/MAY/17
STATISTIC SUBMIT

EXIT

Set all the criteria you want to search, and click “SUBMIT” in “STATISTIC” to show the event statistics by
DAY in LIST (default) or CHART.

 To check the statistics in the bar chart, click “CHART”.

 To switch to the MONTH or HOUR view, click “DAY” at the bottom.

List View

IVS STATISTIC
LIST CHART 
HOUR COUNT
00:00 – 00:59 0
01:00 – 01:59 0
02:00 – 02:59 0
03:00 – 03:59 0
04:00 – 04:59 0
05:00 – 05:59 10
06:00 – 06:59 0
07:00 – 07:59 0
08:00 – 08:59 5
09:00 – 09:59 0 
2010/MAY/17 BACKUP DAY EXIT

42
 FREQUENTLY-USED FUNCTIONS

Chart View

IVS STATISTIC
LIST CHART 

30

24

18
COUNT

12

0
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3
4
5
6
7
8
9

HOUR 
2010/MAY/17 BACKUP DAY EXIT

5.4.9 NOTIFY

You can configure this DVR to send notifications for certain events to mobile devices with our mobile app,
EagleEyes, installed, or to the specified E-mail address(es).

PUSH VIDEO

Note: This function is for selected models only, and the supported channels depend on the model you
have.

Before using this function, make sure:

 An external alarm is connected to PUSH VIDEO Alarm in terminal on the rear panel.
 You have a iPhone, iPad, or Android mobile phone or tablet.
 You have subscribed the mobile network service from your mobile service provider.
 The mobile app, EagleEyes, is installed in your mobile device. For details, please refer to “APPENDIX 4 MOBILE SURVEILLANCE
VIA EAGLEEYES” at page 67.
 You have configured EagleEyes to access this DVR, and Push Video is enabled. For details, please refer to “APPENDIX 5 SET
PUSH VIDEO” at page 68.

You’ll get an active event notification with video telling you the occurrence of alarm event(s).

ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL

DETECTION GUARD ON
ALERT CH01 ALARM OFF / INTERNAL ALARM  CH1
NETWORK CH02 ALARM OFF  CH2
DISPLAY CH03 ALARM N.O.  office
RECORD CH04 ALARM OFF  CH4
DEVICES
IVS
NOTIFY
MULTICASTING

EXIT

1) GUARD
Select to enable or disable Push Video function (ON / OFF).
Select to activate the Push Video function (ON / OFF). Or it could also be activated later from your iPhone,
iPad or Android mobile device.
43
 FREQUENTLY-USED FUNCTIONS

Note: For details about DVR operations from your mobile device, please visit
http://www.eagleeyescctv.com.

2) ALARM TYPE
Select the external alarm type to “ALARM NO.” or “ALARM N.C.”

3) CH1 ~ 4
Enter the text you want to see when your iPhone, iPad or Android mobile device receives Push Video. The
default text is the channel number.

PUSH STATUS

Note: This function is for selected models only.

Before using this function, make sure:

 You have iPhone, iPad, or Android mobile phone or tablet.
 You have subscribed the mobile network service from your mobile service provider.
 The mobile app, EagleEyes, is installed in your mobile device. For details, please refer to “APPENDIX 4 MOBILE SURVEILLANCE
VIA EAGLEEYES” at page 67.
 You have configured EagleEyes to access this DVR, and Push Video is enabled. For details, please refer to “APPENDIX 5 SET
PUSH VIDEO” at page 68.

You’ll get a text message telling you the occurrence of selected system event(s).

ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL

DETECTION ACTION ON
ALERT EVENT  ALL
NETWORK  VIDEO LOSS
DISPLAY  HDD FULL
RECORD  POWER ON
DEVICES  HDD (CLEAR / NO HDD / OVER TEMPERATURE)
IVS  NET LOGIN
NOTIFY  KEY UNLOCK
MULTICASTING  UPS
 SYSTEM ABNORMAL

EXIT

Step1: Switch “ACTION” to “ON”.

Step2: Select the system event(s) you want to get notified via your mobile device.
Step3: Enable “PUSH STATUS” in EagleEyes on your mobile device, and try to trigger an alarm event to see if
you’ll get Push Status.

44
 FREQUENTLY-USED FUNCTIONS

MESSAGE MAIL

Note: For E-mail notifications, make sure you have configured an E-mail account in “NETWORK” 
“E-MAIL” to send the notifications.

Enable this function in “ACTION”, select the event type(s) you want to send notifications in “EVENT”, and add the
E-mail address(es) to which you want to send notifications in “RECEIVER”.

You’ll get an E-mail telling you the occurrence of your selected event(s).

ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL

DETECTION ACTION ON
ALERT EVENT  ALL
NETWORK  VIDEO LOSS
DISPLAY  HDD FULL
RECORD  POWER ON
DEVICES  HDD (CLEAR / NO HDD / OVER TEMPERATURE)
IVS  NET LOGIN
NOTIFY  KEY UNLOCK
MULTICASTING  NETWORK
 UPS
 SYSTEM ABNORMAL

RECEIVER SETUP

EXIT

VIDEO MAIL

Note: For E-mail notifications, make sure you have configured an E-mail account in “NETWORK” 
“E-MAIL” to send the notifications.

Enable this function in “E-MAIL ALERT”, and add the E-mail address(es) to which you want to send notifications
in “RECEIVER”.

You’ll get an E-mail telling you the occurrence of motion events attached with a html file.

ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL

DETECTION E-MAIL ALERT ON
ALERT RECEIVER SETUP
NETWORK
DISPLAY
RECORD
DEVICES
IVS
NOTIFY
MULTICASTING

EXIT

45
 FREQUENTLY-USED FUNCTIONS

How to check video recording

Step1: Open the html file attached.

Note: Please accept to install ActiveX control on your computer.

Step2: Enter the user name and password to log into this DVR, and select the channel you want.

Step3: Click “Open” to download the motion recording to your computer and start playing.

5.4.10 MULTICASTING

Note: This function is available only for selected models.

In this menu, users could configure the multicast address and port used for each channel for data streaming.

Three streams for different usage could be configured per channel. These are used for different video data
requests from different clients.

ADVANCED CONFIG

CH1 CH2 CH3 CH4

CONNECTION MULTICAST STREAM1 ADDRESS 239.0.0.1
CAMERA MULTICAST STREAM1 PORT 9000
DETECTION STREAM1 TIME TO LIVE(TTL) 15
ALERT MULTICAST STREAM2 ADDRESS 239.0.0.2
NETWORK MULTICAST STREAM2 PORT 9002
DISPLAY STREAM2 TIME TO LIVE(TTL) 15
RECORD MULTICAST STREAM3 ADDRESS 239.0.0.3
NOTIFY MULTICAST STREAM3 PORT 9004
PSE STREAM3 TIME TO LIVE(TTL) 15
MULTICASTING TIMEOUT (SECS) 50
LIMIT RECORD STREAM TRANSFER

EXIT
46
 FREQUENTLY-USED FUNCTIONS

1) MULTICAST STREAM ADDRESS

Configure the addresses used for the three streams per channel.
The address range for multicasting is from 224.0.0.0 to 239.255.255.255.
Note: The address for each stream per channel should be unique and can’t be the same as other stream
in the same channel or other channel.

2) MULTICAST STREAM PORT

Set the event recording function on / off.
Configure the ports used for the three streams per channel.
The port range is from 1 to 65535.
Note: The port for each stream per channel should be unique and can’t be the same as other stream in
the same channel or other channel.

3) TIME TO LIVE(TTL)
Set the connection time in second for each stream from 1 ~ 999.

4) TIMEOUT (SECS)
Set the timeout in second for transmission attempt in second for this channel, after which the attempt will be
down. The options are: 10 / 20 / 30 / 50 / 120 / 240 / 300.

5) LIMIT RECORD STREAM TRANSFER

Set the number of how many record streaming could be transferred at the same time.

5.5 SCHEDULE SETTING

5.5.1 RECORD / DETECTION / ALARM IN / ALARM OUT / PUSH VIDEO

Select the timer type you want to configure (RECORD / DETECTION / ALARM IN / ALARM OUT / PUSH VIDEO),
choose “ON” to enable the timer, and select the day and time for this function.

SCHEDULE SETTING

RECORD RECORD TIMER ON

DETECTION 0 2 4 6 8 10 12 14 16 18 20 22 24
ALARM IN SUN
ALARM OUT MON
PUSH VIDEO TUE
WED
THU
FRI
SAT

EXIT

X axis 0 ~ 24 hours. Each time bar is 30 minutes.

Y axis Monday ~ Sunday.

47
 REMOTE OPERATION

6. REMOTE OPERATION

You can also control the DVR remotely via the supplied licensed software “Video Viewer”, web browser, and your
smart phones.

Note: For more details about mobile surveillance via your smart phones, please visit our official website
www.eagleeyescctv.com, or download the instructions of EagleEyes installation and configuration
from www.surveillance-download.com/user/eagleeyes_quick.pdf.

6.1 Supplied Licensed Software

The sections below describe frequently-used functions of the Video Viewer. For details about this software and
network settings, please download its extended user manual from the following link:
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf

6.1.1 Installation & Network Connection

1) Install the software

Step1: Place the supplied CD into your CD-ROM or DVD-ROM drive. The program will be automatically run.
Step2: Click “Video Viewer” to install the program, or click "Download the latest manuals and programs” to
download the latest version of Video Viewer from the Internet.
Step3: Follow the on-screen instructions to finish the installation. When the installation is completed, a
shortcut icon “ ” will be placed on your PC desktop.

2) Network Connection
 Local Connection (via LAN)

LAN is used when it’s the first time to remotely access the DVR and you need to configure the network
setting of your DVR based on your network type in advance.

a) Connect the DVR to your PC via a RJ45 network cable. The default DVR values are as follows:
Item Default Value
IP address 192.168.1.10
User name admin
Password admin
Port 80

b) Set the PC’s IP address as “192.168.1.XXX” (1~255, except 10) in order to make the PC and DVR under
the same domain.

c) Double-click “ ” on your PC desktop to enter the control panel. By defaults, the “Address Book” panel
will be displayed on the right side of the control panel.

d) Click “ ”  “ ” to key in the default IP address, user name, password, and port number of the
DVR you intend to connect.

OR
Click “ ”  “ ” to search the available IP address(es) of other DVR(s) under the same domain
as your PC’s IP address. The found address(es) will be listed, and can be added into the address book
by clicking “ ”.

e) Double-click the IP address you just added into the address book to log in.

48
 REMOTE OPERATION

 Remote Connection (via Internet)

When the network configuration of your DVR is completed, you can access your DVR remotely via Internet.

a) Double-click “ ” on your PC desktop to enter the control panel. By defaults, the “Address Book” panel
will be displayed on the right side of the control panel.

b) Click ” ”” ” to key in the IP address, user name, password, and port number of the DVR you
intend to connect.

OR
Click ” ”  ” ” to search the available IP address(es) of other DVR(s) under the same
domain as your PC’s IP address. The found address(es) will be listed, and can be added into the address
book by clicking ” ”.

c) Double-click the IP address you just added into the address book to log in.

6.1.2 Control Panel Overview

Two control panels are available and can be switched depending on your use habit.

Simplified Version (Default)

49
 REMOTE OPERATION

Full Function Version

Main Button Overview

Button
Function Description
Simplified Full Function
Click to show the predefined IP address(es). You can add, remove or
Address Book
search the IP address to log in the DVR remotely.

Remote
Click to go into the detailed DVR setting.
Config

Record
Click to go to the detailed record setting.
Miscellaneous Control Setting

Click to choose the language of this program. The

Custom
language change will take effect when this
Setting
program is closed and executed again.

Click to view all event and recording logs, search the desired log(s) by
Log
date, or playback the recording of the selected log.

/ / Record / Record Stop Click to start / stop the manual recording.

Click to take a snapshot of the current view. The snapshot will be saved
Snapshot
in the path you specified in “Record Setting”.

Information Click to show the current network connection details.

DVR Control Click to go to the DVR control panel to operate the DVR remotely.

50
 REMOTE OPERATION

6.1.3. General Operation

Record

To record remotely at the same time for any event or alarm at the DVR side, click “ ” or “ ” → “ ” to go to
the “Record Setting” page.

In the “Record Setting” page, you can set the following items:

 Record type
 Hard disk overwriting
 Pre- / post-alarm record time
 Record time setting
 Record path

If “Manual” is checked, click “ ” or “ ” on the main control panel to start the manual recording immediately,
and the recordings will be saved in the specified location.

If “Motion” and / or “Alarm” are checked, the recording function will also be enabled at the remote side when any
event is triggered at the DVR side, and the recordings will be saved in the specified location.

Playback

To play a recording, click “ ” or “ ”, and select the “Record” tab or “Backup” tab. A list of all the recordings will
be shown by defaults, and you can also sort out the logs you want to speed up the search time.

51
 REMOTE OPERATION

To immediately play a recording, select a log from the list, and click “Play”, or double-click the selected log.

Network Backup

Click “ ” → “ ”, or click “ ” to go into the “Backup” page as follows, and you can select a specific time
range or event to make a video backup remotely.

The file(s) you backup will be from the currently selected IP address.

Function Description
HDD Number / Channel Specify the hard disk (HDD Number) and channel number (Channel)
within which have the video data you need.

Download by Time Specify the time range within which has the video data you want in
the “Start Time” and “End Time” columns.

Download by Event Select an event log from the event list. This list shows all logs in the
specified DVR from the latest to the earliest.
‧To quickly find the events you need, check or uncheck the event
type “System” / “Manual” / “Alarm” / “Motion”, and select the log you
want.
‧To view the earlier or later logs that are not shown in the current
page, click “Prev. Page” or “Next Page”.
‧To refresh the event list, click “Reload”.

File Path Assign the location where the backup files are saved.

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 REMOTE OPERATION

Function Description
Simultaneous Playback To view the backup images simultaneously when the download
process is in progress, select the checkbox “Simultaneous Playback”.
You will see the backup images while the images are being
downloaded to the PC or notebook.
To simply backup images without previewing, deselect the checkbox
“Simultaneous Playback”. You will only see a message box indicating
the total time needed, the current status and the saving location.

Download / Cancel Click “Download” to start or “Cancel” to discard the video backup.

Firmware Upgrade
This function is used to grade your DVR for function scalability.

Note: Before using this function, make sure you have the correct upgrade files provided by your installer
or distributor.

Step1: Click “ ”, and select the IP address of your device in the address book.

Step2: Click “ ” to show the upgrade page, “Update Server”.

Step3: Click “Add” to browse to the upgrade files.

Step4: Click “Upgrade Firmware” to start firmware upgrade.

Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during firmware
upgrade, or the upgrade may be failed. The device will reboot after the upgrade.

Step5: Select the IP address of the device and click “ ” again to check if the firmware is upgraded.

53
 REMOTE OPERATION

6.1.4. E-Map

Video Viewer is also a Central Management System (CMS) software, which allows network device control &
management for up to 16 devices simultaneously.

Note: Before using this function, make sure Video Viewer is connected to all the devices (up to 16) you
want to monitor.

E-Map is ONLY available when the control panel is switch to the full function version.

How to Add an E-Map Group

STEP1: In the simplified version, click “ ” to switch the control panel to the full function version, and click “ ”
to enter the E-Map page as follows.
Note: To know where the buttons are, please refer to “Simplified Version (Default) at page 49, and “Full
Function Version” at page 50.

STEP2: Right-click to show the shortcut menu on the top-left panel, and select the E-Map group you want to add.
There are three E-Map groups you can add: Google E-MAP, Single E-MAP, and Building E-MAP.

54
 REMOTE OPERATION

STEP3: When the E-Map group is created, you will see the tree on the top-left panel, showing all the devices
you’ve added to this group.

55
 REMOTE OPERATION

Icon Description

The connected device is camera. When it’s selected, it will become red.

The connected device is DVR. When it’s selected, it will become red.

For any motion or alarm event, it will appear on the screen to catch your attention.
To know what’s happening quickly, double-click the device icon on the E-Map to show the live
view.

How to Edit / Remove an Existing E-Map Group

 For Google E-Map Group
Right-click on the group name to show the shortcut menu list, and select
“Edit E-MAP” or “Remove E-MAP” as needed.
You can also add a single E-Map group (Add Single E-MAP) or Building
E-Map group (Add Building E-MAP) into the existing Google E-Map
group.

56
 REMOTE OPERATION

 For Single E-Map Group

Right-click on the group name to show the shortcut menu list, and select
“Edit E-MAP” or “Remove E-MAP” as needed.

 For Building E-Map Group

Right-click on the group name to show the shortcut menu list, and select
“Edit Building E-MAP” or “Remove E-MAP” as needed.

57
 REMOTE OPERATION
To edit or remove a certain level of the building E-Map group, right click
on the level name, and select “Edit E-MAP” or “Remove E-MAP” as
needed.

58
 REMOTE OPERATION

6.2 Web Browser

You can view the images or operate your DVR with a web browser, for example, Microsoft Internet Explorer.

Note: The supported PC operation systems are Windows 8, 7, Vista & XP.

Note: To use Mozilla Firefox or Google Chrome for remote access, please go to Apple’s official website
(http://www.apple.com) to download and install QuickTime first.

Note: The illustration below is just for your reference and may be different from what you actually see.
Some functions and buttons are for selected models or certain user levels only.
Step 1: Key in the IP address used by your DVR in the URL address box, such as 60.121.46.236, and press Enter.
You will be prompted to enter the user name and password to access the DVR.
If the port number your DVR used is NOT 80, you need to key in the port number additionally. The format is
ipaddress:portnum. For example, for IP address 60.121.46.236 and port No. 888, please key
in ”http://60.121.46.236:888” into the URL address box, and press “Enter”.

Step 2: Enter the user name and password, the same as the ones used at AP login, and click “OK”. You will see a
similar screen as the following when the login information is correct.

Icon Description
Click to go to the live view of the DVR.
Click to go to the detailed DVR setting.
Click to enter the PTZ mode.

Video / Audio Control

Format H.264 / QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime installed in you
operation system first. When “QuickTime” is selected, you will be promoted to enter the user name
and password to access the server of the DVR.
Quality BEST / HIGH / NORMAL / BASIC
Select the image quality.
Resolution 4 CIF / CIF
Select the image resolution (4CIF: 704*480 / CIF: 352*240)
Audio Select the audio channel you want for listening to the live audio.
Note: Your camera must support audio recording, and connect to the video channel
which supports audio recording and the audio input of the DVR. For details,
please refer to “1.3 Rear Panel” at page 2.

means mute.
To disable the mute status, click this icon again and select the audio channel you want.

59
 REMOTE OPERATION

Icon Description
Priority Quality / Frame rate
Channel Control
Channel Selection
Click one of the number to switch to the channel you want to see in full screen.
(1~8)

/ Click to go to the previous / next channel, or change setting.

Click to take a snapshot of the current view, and save it to the specified path in your PC set in “ ”
 “General”.

Click to display four channels at a time.

/ :
Click to display each channel one by one, starting from CH1. When the last channel is
: displayed, it will start from CH1 again.
To exit from this display mode, press any other channel display button.

Click to show 4-cut / 9-cut display.

/
Click to enable local desktop display remotely. An individual window will pop up to show the local
view. All operations available at the local side could be done independently and remotely in this
window.

Click to switch the display to full screen.

Event Search & Playback

Increase the speed for fast rewind. Click once to get 4X speed rewind and click twice to get 8X
speed, etc., and the maximum speed is 32X.
Increase the speed for fast forward. Click once to get 4X speed forward and click twice to get 8X
speed, etc., and the maximum speed is 32X.
Click to play the current video clip.
Click to pause the video playback.
Click to stop the video playback.
Click to play the video clip slowly, once to get 4X slower, twice get 8X slower.
Click to enter the record list and search and footage you need.
Click to enter the backup menu and copy the footage you need to your PC.

Note: To play the backup file (.avc), go to “ ” -> “General” -> “Configure”, and download the
player to install.

IVS Panel*
This button is enabled only when the IVS mode is enabled. Click to show the detection line.
Click to enter the IVS statistics page. For details, please refer to “6.2.1 IVS Statistics” at page 61.
* For selected models only

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 REMOTE OPERATION

6.2.1 IVS Statistics

Note: This function is for selected models only.

61
 APPENDIX 1 SPECIFICATIONS

APPENDIX 1 SPECIFICATIONS

Model 1 Model 2 Model 3

 Video
Video System NTSC / PAL (auto detection)
Video Compression Format H.264
Video Input
8 channels 4 channels
(Composite video signal 1 Vp-p 75Ω BNC)

Video Output BNC YES

VGA YES
HDMI YES
 Record & Backup
1920 x 1080 pixels with 120
Maximum Recording Rate 1080P 1920 x 1080 pixels with 60 IPS --
IPS
720P 1080 x 720 pixels with 240 IPS 1080 x 720 pixels with 120 IPS 1080 x 720 pixels with 120 IPS

704×480 pixels with 240 IPS 704×480 pixels with 120 IPS 704×480 pixels with 120 IPS
Frame <NTSC> / 704×576 pixels with <NTSC> / 704×576 pixels with <NTSC> / 704×576 pixels with
200 IPS <PAL> 100 IPS <PAL> 100 IPS <PAL>
352×240 pixels with 240 IPS 352×240 pixels with 120 IPS 352×240 pixels with 120 IPS
CIF <NTSC> / 352×288 pixels with <NTSC> / 352×288 pixels with <NTSC> / 352×288 pixels with
200 IPS <PAL> 100 IPS <PAL> 100 IPS <PAL>
Recording Mode Manual / Timer / Motion / Alarm / Remote
Pre-alarm Recording YES
Playback Channel 8CH 4CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 flash drive / Network
 Audio
Audio Input 4 audio inputs 1 audio inputs
Audio Output 2 audio outputs (Mono) 1 audio output (Mono)
 General
Hard Disk Storage Up to 3 SATA HDDs Up to 2 SATA HDDs
SATA Interface YES
eSATA Interface YES (For external disk array connection)
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail
Picture Zoom 2X digital zoom
PTZ Control YES
8 inputs (4 inputs for Push 4 inputs (4 inputs for Push
Alarm I/O 4 inputs, 1 output
Video), 1 output Video), 1 output
IR Remote Control YES (IR receiver built-in)
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 12 letters
 General
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY

62
 APPENDIX 1 SPECIFICATIONS

Model 1 Model 2 Model 3

 General
Daylight Saving YES
Power Source (±10%) DC19V / 3.42A DC12V / 3A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Dimensions (mm)*** 430(W) x 65(H) x 338(D) 375(W) × 61(H) × 281(D)

 Network
Ethernet 10/100 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Internet Explorer, Mozilla Firefox, Google Chrome, Safari & Opera
Video Viewer: For both Windows and MAC operating systems
QuickTime: For both Windows and MAC operating systems
Max. online users 10
Web Transmitting Compression Format H.264
Network Live Audio YES
Remote Independent Operation YES
Remote Event Download & Playback YES
R.E.T.R. (Remote Event Trigger Recording) YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video YES NO
Push Status YES
 Others
IVA Support YES (4 channels) NO
Free DDNS service YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Optional Peripherals Keyboard Controller

* The specifications are subject to change without notice.

** 1 HDD capacity up to 3TB
*** Dimensional Tolerance: ±5mm

63
 APPENDIX 2 PIN CONFIGURATION

APPENDIX 2 PIN CONFIGURATION

Siren:
When the DVR is triggered by alarm or motion, the COM connects with
NO and the siren with strobe starts wailing and flashing.

Magnetic Contact:
When the magnetic contact is opened, the alarm will be triggered and the
recording is on.

* The D-Sub connector shown above is optional.

PIN FUNCTION DESCRIPTION

1 GND GROUND
Connect ALARM INPUT (PIN 2 -- 9) and GND (PIN 1) connector with wires. Once an alarm
is triggered, the DVR will start recording and the buzzer will be on.
PIN Alarm Corresponding video channel
PIN 2 1 CH1
PIN 3 3 CH3
2~9 ALARM INPUT PIN 4 5 CH5
PIN 5 7 CH7
PIN 6 9 CH9
PIN 7 11 CH11
PIN 8 13 CH13
PIN 9 15 CH15
*
10~11 PIN OFF NA
12 RS485-A
Under the normal operation, COM disconnects with NO. But when any alarm is triggered,
13 EXTERNAL ALARM NO COM connects with NO.
Attention: The voltage restriction is under DC24V 1A.
14 PIN OFF NA
Connect ALARM INPUT (PIN 15 – 22) and GND (PIN 1) connector with wires. Once an
alarm is triggered, the DVR will start recording and the buzzer will be on.
PIN Alarm Corresponding video channel
PIN 15 2 CH2
PIN 16 4 CH4
15~22 ALARM INPUT PIN 17 6 CH6
PIN 18 8 CH8
PIN 19 10 CH10
PIN 20 12 CH12
PIN 21 14 CH14
PIN 22 16 CH16
*
23~23 PIN OFF NA
24 RS485-B
Under the normal operation, COM disconnects with NO. But when any alarm is triggered,
25 EXTERNAL ALARM COM COM connects with NO.
Attention: The voltage restriction is under DC24V 1A.

64
 APPENDIX 3 PUSH VIDEO CONFIGURATION

APPENDIX 3 PUSH VIDEO CONFIGURATION

Note: Available only when your DVR supports Push Video.

A3.1 PIN Connection

This DVR supports sending instant event notifications to your mobile devices, such as iPhone, iPad and Android
mobile devices, for an alarm event (Push Video). However, only certain alarm-in pins support this function.

External I/O port

Check the table below to know which pin for alarm devices supports Push Video and its corresponding video
channel.

PIN Corresponding
video channel
8CH Model PIN1 CH1
PIN2 CH2
PIN3 CH3
PIN4 CH4
4CH Model PIN1 CH1
PIN2 CH2
PIN3 CH3
PIN4 CH4

Alarm sensor connection

Connect the alarm sensor, such as magnetic contacts, to the PUSH VIDEO alarm-in terminal or I/O pin which
supports Push Video on the DVR rear panel.

AUDIO IN AUDIO OUT

AlarmNI
RS485

B CO M GND 1 3 5 7
MONITOR
1 2 3 4 1 2 A NO GND 2 4 6 8
LAN
IR VGA DC19V IN
VIDEO IN

1 2 3 4 5 6 7 8
Alarm I N
RS485

B COM GND 1 3 5 7

A NO GND 2 4 6 8

External I/O

GND N.C.

Magnetic Contact
(Optional)

65
 APPENDIX 3 PUSH VIDEO CONFIGURATION

A3.2 Configuration
Before configuring Push Video, make sure:

1. The DVR system is set up as described in “2. CONNECTION AND SETUP” at page 4.
2. The DVR is connected to Internet.
3. You’ve installed the app, EagleEyes, on your iPhone, iPad or Android mobile devices.
For details, please refer to “APPENDIX 4 MOBILE SURVEILLANCE VIA EAGLEEYES” at page 67.

Step1: Right click to show the main menu.

Go to (ADVANCED CONFIG.)  "NOTIFY” to enable “GUARD” to “ON”, and configure your alarm
sensor type (N.C. or N.O.).
ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL

DETECTION GUARD ON
ALERT CH01 ALARM OFF / INTERNAL ALARM  CH1
NETWORK CH02 ALARM OFF  CH2
DISPLAY CH03 ALARM N.O.  office
RECORD CH04 ALARM OFF  CH4
DEVICES
DCCS
IVS
NOTIFY

EXIT

Step2: Open EagleEyes, and add this DVR to the EagleEyes address book.

Note: For more details about EagleEyes operation, please visit www.eagleeyescctv.com.

Step3: Enable Push Video as described below, and try to trigger your sensor to see if you can receive Push Video
successfully.

66
 APPENDIX 4 MOBILE SURVEILLANCE VIA EAGLEEYES

APPENDIX 4 MOBILE SURVEILLANCE VIA EAGLEEYES

EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It has several
advantages:
 It’s free (Except EagleEyes Plus for iPhone, EagleEyes Plus+ for Android, and EagleEyesHD Plus for iPad).
 It’s compatible with several popular mobile platforms, such as iOS and Android.

It’s easy to download, install and configure. For more details about configuring and operating this program, please
visit our official website www.eagleeyescctv.com.

A4.1 Prerequisites
Before installing EagleEyes to your mobile phone for remote surveillance, make sure you have checked the
following:
 Your mobile platform is iOS or Android.
 Mobile Internet services are subscribed and available to use for your mobile phone.
Note: You might be charged for Internet access via wireless or 3G networks. For the Internet access rate
details, please check with your local network operator or service provider.

 You have noted down the IP address, port number, user name and password used to access your network
camera from Internet.

A4.2 Where to download

Connect to www.eagleeyescctv.com from your mobile device, and sign in.

Note: Please DO NOT try to download EagleEyes from your computer.

Select the mobile platform you’re using to enter its individual download page.
Note: You can also find EagleEyes on “App StoreSM” / “Google Play™” from your iOS® / Android™ mobile
devices.

When the download is completed, EagleEyes will be installed automatically to the location where all applications
are saved in your phone by default, or where you specify.

67
 APPENDIX 5 SET PUSH VIDEO

APPENDIX 5 SET PUSH VIDEO

This DVR series supports instant event notifications to your iOS / Android mobile device with our self-developed
program, “EagleEyes”, installed. When a man is detected by an external alarm device, the DVR will immediately
receive alarm signals and send to your iOS / Android mobile device.
Note: iOS and Android are the trademarks or registered trademarks of their respective holders.

A5.1 Prerequisite
Before setting this function, make sure you have checked the following:
 You have an iPhone / iPad / Android mobile device with our self-developed program, “EagleEyes”, installed. For details,
please refer to the previous chapter.
 An external alarm device is connected to the external I/O ports on the rear panel. Make sure a camera is also connected
to record for alarm occurrences. To know which video channel corresponds to which alarm pin, please refer to
“APPENDIX 3 PUSH VIDEO CONFIGURATION” at page 65.
 The event record function of your DVR is not disabled.
 The motion detection function of your DVR is not disabled.
 Your DVR is connected to Internet. For details, please refer to
http://www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

A5.2 Enable Push Video

A5.2.1 From iOS Mobile Device (iPhone / iPad)

Step1: In the iPhone / iPad main menu, select “Settings”  “Notifications”. Select “EagleEyes”, and make sure
"Notification Center” is set to “ON”.

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 APPENDIX 5 SET PUSH VIDEO

Step2: Open “EagleEyes”, and switch the Push Video button to “ON”. You’ll receive the message indicating that
Push Video is on.
Step3: Return to the main menu of your iPhone® / iPad®. You’ll receive event notifications when there’s an alarm
event. Select “Launch” (or “View” base on your iOS® version) to immediately play the recorded clip.

A5.2.2 From Android Mobile Device

In the address book, switch “Guard” from “OFF” to “ON”.

69
 APPENDIX 6 COMPATIBLE USB FLASH DRIVE LIST

APPENDIX 6 COMPATIBLE USB FLASH DRIVE LIST

Please upgrade the firmware of the DVR to the latest version to ensure the accuracy of the following table. If the
USB flash drive is not supported by the DVR, you will see on the screen.

Note: Please use your PC to format the USB flash drive as “FAT32”.

Note: You can backup up to 2GB video data for one-time USB backup. To backup more data, please set
the time & channel(s) you want, and start USB backup again.

MANUFACTURER MODEL CAPACITY

Transcend JFV35 4GB

JFV30 8GB

Kingston DataTraveler 1GB

PQI U172P 4GB

Apacer AH320 2GB

AH320A 8GB

AH220 1GB

AH320 4GB

A-data RB-18 1GB

Sandisk Cruzer Micro 2GB

Cruzer Micro 4GB

Cruzer4-pk 2GB

Netac U208 1GB

MSI F200 4GB

SONY Micro Vault Tiny 2GB 2GB

Micro Vault Tiny 4GB 4GB

Micro Vault Tiny 1GB

70
 APPENDIX 7 COMPATIBLE SATA HDD LIST

APPENDIX 7 COMPATIBLE SATA HDD LIST

Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table.

Note: It’s not recommended to use a green hard disk with this device to make sure it works properly.

MANUFACTURER MODEL CAPACITY

Seagate ST250DN000 250GB

ST3320613AS 320GB
ST33500320AS 500GB
ST3500410SV 500GB
ST3750330AS 750GB
ST31000525SV 1TB
ST31000340AS 1TB
ST2000VX000 2TB
ST2000DM001 2TB
Pipeline HD ST1000VM002 1TB

WD WD2500AAKX 250GB
WD3200AAKS 320GB
WD5000AZRX 500GB
WD5000AACS 500GB
WD6400AAKS 640GB
WD7500AAKS 750GB
WD10EADS 1TB
WD10EALX 1TB
WD10EURX 1TB
WD15EADS 1.5TB
WD20EADS 2TB
WD20EURS 2TB
WD2002FAEX 2TB
WD20EARS 2TB
WD20EFRX 2TB
WD30EURX 3TB
WD30EFRX 3TB
WD30EZRS 3TB

Maxtor STM3500320AS 500GB

STM3750330AS 750GB

HITACHI HDT725032VLA360 320GB

HDS7211050DLE630 500GB
HDS721010KLA330 1TB
HDS723020BLA642 2TB
HDS723030ALA340 3TB

TOSHIBA DT01ACA050 500GB

DT01ABA050V 500GB
DT01ABA100V 1TB

71
 APPENDIX 8 MAIN MENU STRUCTURE

APPENDIX 8 MAIN MENU STRUCTURE

QUICK START GENERAL CHANNEL TITLE

EVENT STATUS
PLAYBACK STATUS DISPLAY
DATE DISPLAY
MOUSE SENSITIVITY
RECORD CONFIG
TIME SETUP DATE
TIME
NTP SERVER
FORMAT
SYNC PERIOD
GMT
DAYLIGHT
SYSTEM ACCOUNT
TOOLS LANGUAGE
UPGRADE
NETWORK UPGRADE
BACKUP CONFIG
RESTORE CONFIG
SYSTEM INFO BAUD RATE
HOST ID
R.E.T.R.
AUTO KEY LOCK(S)
CLEAR HDD
RESET DEFAULT
REMOTE CONTROL ID
SERIAL TYPE
VIDEO FORMAT
VERSION
BACKUP DATA
BACKUP LOG
REGULAR REPORT
EVENT INFORMATION QUICK SEARCH
EVENT SEARCH
HDD INFO
EVENT LOG
ADVANCED CONFIG CAMERA BRIGHTNESS
CONTRAST
SATURATION
HUE
COV.
REC
TIME STAMP DISPLAY
CHANNEL TITLE
DETECTION LS
SS
TS
MOTION
ALARM
AREA
ALERT EXT. ALERT
INT. BUZZER
KEY BUZZER
VLOSS BUZZER
MOTION BUZZER
ALARM BUZZER
HDD BUZZER
ALARM DURATION (SEC)
HDD NEARLY FULL (GB)
HDD OVERHEAT ALERT (°C)
NETWORK WAN
FTP
E-MAIL
DDNS

72
 APPENDIX 8 MAIN MENU STRUCTURE
DISPLAY FULL SCREEN DURATION
QUAD SCREEN DURATION*
CALL SCREEN DURATION*
DISPLAY COVERT
HDD DISPLAY MODE
DISPLAY OUTPUT
COVERT UNLOCK IN SUPERVISOR MODE
RECORD MANUAL RECORD
EVENT RECORD
TIMER RECORD
PRE-ALARM RECORD
OVERWRITE
KEEP DATA LIMIT (DAYS)
RECORD CONFIG
DEVICES
DCCS*
IVS* CAMERA
IVS MODE
DISPLAY LINE
SENSITIVITY
RESET COUNT
VIRTUAL FENCE AREA
SCENE CHANGE
SCENE CHANGE LEVEL
NOTIFY PUSH VIDEO*
PUSH STATUS*
MESSAGE MAIL
VIDEO MAIL
SCHEDULE SETTING RECORD
DETECTION
ALARM
*For selected models only

73
 APPENDIX 8 MAIN MENU STRUCTURE

APPENDIX 9 DVR BATTERY REPLACEMENT

DVR time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded data,
and users may have problems in searching the event clip they want. To keep the DVR time from resetting, a
non-chargeable lithium battery, CR2032, is installed in the DVR.

However, the DVR time might still get reset when the DVR battery is low or even running out of power. If so, please
replace the DVR battery, CR2032, right away as instructed below.

 How to replace CR2032

Note: The lithium battery, CR2032, is a non-chargeable battery, and should be purchased separately.
Please replace only with the same or equivalent type battery in case of danger.

Step1: Stop all DVR recording immediately to prevent the disorder of the recorded data. Then, back up the
recorded data if necessary.

Step2: Power off the DVR, and disconnect the DVR power.

Step3: Remove the DVR cover, and find the battery on the mainboard.

Step4: Push the release as indicated below to remove the battery.

Step5: Get a new battery with the side of “CR2032” facing up, and install it to the mainboard.

Step6: Replace the DVR cover and connect to power.

Step7: Set DVR date & time, and resume recording. For details, please refer to “

Note: Depending on the difference in quality of the connected video cables, it might be possible to take 30
minutes long to wait for the camera video to display.

74
 APPENDIX 9 DVR BATTERY REPLACEMENT

2.5 Date and Time Setting” at page 7, and “5.4.6 RECORD” at page 36.

75
 APPENDIX 10 DVD WRITER INSTALLATION

APPENDIX 10 DVD WRITER INSTALLATION

Certain models allow users to install a DVD writer by themselves.

The supported DVD writer models are as follows. Please use only the suggested DVD writer models to ensure the
compatibility.

Type Brand Model

SATA Liteon iHAS120
iHAS124-40
iHAS124-17
DH-24AYS
DH-24ABS
DH-24ACSH
SONY AD-7240S

Note: Before installing the DVD writer, make sure your DVR is powered off and your DVR supports this
feature.

Step1: Remove the DVR cover, and find the DVD writer bracket to remove it.

Step2: Put the DVD writer in the bracket, and fix it to the bracket with two screws (optional) on each side.

Step3: Find the sata and power cables on the DVR main board.
- Power cable: Use only the cable plugged into the black jack as shown below.

- Sata cable:
For 16CH, use only the cable plugged into the jack of SATA5 on the main board.
For 8CH, use only the cable plugged into the jack of CON9 on the main board.
Note: For 8CH models, only one hard disk is allowed when a DVD writer is installed.

Step4: Connect the sata and power cables to your DVD writer.

Step5: Replace the bracket to the DVR base and fix it.

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