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Decision Support Systems

The document outlines the topics that will be covered in a course on decision support systems. The course will cover: 1) an overview of decision making processes and frameworks for decision support systems; 2) the configurations, components, and classifications of decision support systems; 3) methods for developing decision support systems including prototyping and the use of tools; 4) enterprise decision support systems including group decision making, communication, and collaboration; and 5) intelligent decision support systems including expert systems and knowledge management. The course will examine both traditional and alternative approaches to system development and decision modeling and analysis techniques.

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417 views2 pages

Decision Support Systems

The document outlines the topics that will be covered in a course on decision support systems. The course will cover: 1) an overview of decision making processes and frameworks for decision support systems; 2) the configurations, components, and classifications of decision support systems; 3) methods for developing decision support systems including prototyping and the use of tools; 4) enterprise decision support systems including group decision making, communication, and collaboration; and 5) intelligent decision support systems including expert systems and knowledge management. The course will examine both traditional and alternative approaches to system development and decision modeling and analysis techniques.

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salembalki
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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DECISION SUPPORT SYSTEMS

Unit – I DECISION MAKING PROCESS


An Over view, Introduction, Managerial decision making and Information System, Need for
computerized decision support and the supporting technologies, Framework of DSS, Group
Support System, Executive information system, Knowledge management Systems.Decision
Making, System, Models: Decision Making – Introduction and Definition, System, Models,
previews of modeling process, Decision making – The intelligence phase, the design phase and
the choice phase. Evaluation – Multiple Goals, sensitivity analysis, what – if and goal seeking.

Unit – II DECISION SUPPORT SYSTEMS


DSS – Configurations, Definitions, Characteristics & Capabilities, Components, The Data
management Subsystem, Model Management Subsystem, Knowledge – based management,
Subsystem, User interface Subsystem, DSS Classification, DSS H/W, Difference between
Management Science and MIS. Modeling & Analysis - Modeling for MSS, Static & Dynamic
Models, Treating Certainty, Uncertainty and Risk, Interface diagrams, MSS modeling in
spreadsheets, Decision analysis (Decision tables and Decision trees), Optimization via
mathematical programming, Heuristic Programming, Multidimensional Modeling – OLAP.

Unit – III DSS DEVELOPMENT


Introduction, The Traditional System Development life cycle, Alternate Development
Methodologies, Prototyping, DSS Technology Levels and Tools, DSS Development Platforms,
DSS Development Tool Selection, Team Developed DSS, End – User Developed DSS, DSS
System Integration.Collaboration Communication, Enterprise DSS: Group Decision Making,
Communication & Collaboration, Communication Support, Collaboration Support – Computer
Supported Co-operative work, Group Support System, GSS Technologies.

Unit – IV
ENTERPRISE DSS

Information need concepts & definitions, Evaluation of EIS, Comparing and Integrating EIS and
DSS, Data Access, DBMS in DSS, Data Warehousing, Data Query, OLAP Multidimensional
Analysis and Presentation, Data Visualization and Multidimensionality, Organizational DSS.

Unit V

INTELLIGENT DSS

Concepts and Definitions, Evolution, Concepts of Expert Systems, Applications, Structure,


Benefits of Expert Systems. Knowledge Acquisition: Concepts of Knowledge Engineering,
Scope and Types, Methods, Reasoning in Rule-Based Systems, Metaknowledge, Inference with
Uncertainty, Expert System Development. Cases: DaimlerChrysler EBOKs with Knowledge
Management, Gate Assignment Display System.

Text Book:

1. E. Turloan& E. Aronson- Decision Support System & Intelligent System, 7thEdn., Pearson
Education. 2006.

Reference Book:

1. G.M. Marakas- Decision Support Systems, 2nd Edn., Pearson /Prentice Hall of India.
2. Knowledge Management: Theory and Practice, Dalkar, Elsevier, 2007.
3. Knowledge Management: An Evolutionary View, Becerra Fernandez and Laidener, PHI,
2009.

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