Performance Appraisal Form
INSTRUCTIONS
This form should be completed in draft in the first instances for the purpose of facilitating
discussions between the Executive Director/Supervisor and the staff member.
EXPLANATION OF RATINGS
5. Outstanding Level of performance in completing all tasks consistently exceeds
the standard established, especially in key areas of quality, quantity and timeliness of
output. Shows team spirit, initiative, contributes ideas and assists in activities outside of
key areas of responsibility.
4. Exceed Expectations Often exceeds performance standard for the completion of
tasks. Requires minimum supervision, is reliable, professional and capable of rising to
the occasion in handling the demands of work.
3. Meets Expectations Meets performance standard and fulfills duties and
responsibilities of the position in a satisfactory and timely manner. Performance is
competent with some supervision generally required.
2. Needs Improvement Does not always meet performance standard in all major
areas of responsibility. Demonstrates ability to complete some assignments but needs
supervision. Need for appropriate training and personal development.
1. Unacceptable Level of performance in completing tasks is consistently below
performance standard in spite of supervision, coaching and training.
Place a mark in the appropriate column which best reflects the performance of the
employee for each item listed below.
Prepared under the European Union funded Caribbean Regional Sustainable Tourism Development Programme by PA
Consulting Group for the Caribbean Hotel Association
Performance Appraisal Form
Name of Employee
Job Title
Period of Review From To
Punctuality/Attendance
Standard for Assessment 5 4 3 2 1
Regular and punctual attendance in accordance with Association’s days and hours of
operation
Productivity
Standard for Assessment
Produces high levels of outputs in a timely manner under normal and pressure
conditions
Quality of Work
Standard for Assessment
Produces highest quality, error free work that is in keeping with the style of the
Association
Knowledge of Job
Standard for Assessment
Shows familiarity with the professional and technical requirements of the position and
its relevance and contribution to the Association’s mission and objectives
Personal Development
Standard for Assessment
Undertakes initiatives and or participates in programmes to improve personal capacity
to carry out job functions and responsibilities. Maintains good on-the-job deportment
Initiative
Standard for Assessment
Identifies and offers solutions to operational problems, deficiencies and constraints;
demonstrates astuteness in judging appropriateness of acting promptly and
independently, or after consultation with superior(s)
Judgment
Standard for Assessment
Demonstrates ability to rigorously assess situations, evaluate response options and
consequences and to select /recommend appropriate intervention or action
Prepared under the European Union funded Caribbean Regional Sustainable Tourism Development Programme by PA
Consulting Group for the Caribbean Hotel Association
Reliability/Dependability
Standard for Assessment
Consistently carries out responsibilities to effectively and efficiently achieve desired
outcomes or outputs within agreed schedules and deadlines. Can be relied upon to
act or ensure that actions are carried out in the best interest of the Association
Communication
Standard for Assessment
Consistently exhibits good oral, writing and listening skills. Interacts in a professional
manner with peers, subordinates and the general public
Teamwork
Willing to volunteer, share responsibilities and contribute to the completion of tasks,
especially under situations of pressure
ASSESSMENT OF PERFORMANCE AGAINST PRIOR YEAR GOALS
PRIOR YEAR GOALS PERFORMANCE ASSESSMENT
(Attach additional pages if needed.)
Prepared under the European Union funded Caribbean Regional Sustainable Tourism Development Programme by PA
Consulting Group for the Caribbean Hotel Association
Major Achievements:
Strengths:
Areas for Improvement/Development:
Overall Performance Rating: (Please circle one)
Outstanding / Exceed Expectations / Meets Expectations / Needs Improvement /
Unacceptable
GOALS FOR NEXT YEAR : Put in order of priority and in quantifiable terms where
possible. These objectives will form the basis of next year's review.
GOALS Quantifiable Criteria e.g.
Time, Quality, etc.
(Attach additional pages if needed.)
Prepared under the European Union funded Caribbean Regional Sustainable Tourism Development Programme by PA
Consulting Group for the Caribbean Hotel Association
Employees Comments
Employees Comments
Employees Comments
Signatures
Employee: Date:
Supervisor: Date:
Executive Director: Date:
Prepared under the European Union funded Caribbean Regional Sustainable Tourism Development Programme by PA
Consulting Group for the Caribbean Hotel Association
