INTRODUCTION

The SG-SLR is a single line multi-format digital receiver. The SG-SLR includes many features, all designed to make the
receiver more powerful and easier to use. The SG-SLR can decode a variety of popular and widely used communication
formats; refer to Appendix D SG-SLR Communication Formats for a list of the available communication protocols.
The SG-SLR’s real-time clock and calendar stamps all information received with the time and date, and all information
is displayed on the receiver’s LCD screens and may be printed or forwarded to a computer. To ensure security,
adjustment of the clock, calendar and other programming is protected by password codes.
The SG-SLR features a 256-event non-volatile memory buffer. The buffer may be examined on the LCD screen or printed.
If the printer or computer is off-line, the SG-SLR will retain events in the buffer and will automatically send the events
to the computer or printer when communications are restored.
The SG-SLR is equipped with a 256-event non-volatile memory to record events and corresponding telephone numbers.
Caller Identification (Call Display) capability is built-in and telephone numbers can be displayed, printed out, and stored
in memory. Events and information stored in memory may be printed at any time.

Power and Supervision

The SG-SLR requires 16VAC from a 115V or 230VAC 50/60Hz transformer. The receiver is equipped with 12V rechargeable
stand-by battery connections and automatic battery charger. Low current consumption allows more than 12 hours of
operation from a 6Ah battery.
The stand-by battery voltage and connections are supervised. Any trouble conditions are reported on the LCD screens
and may be sent to the printer and the computer.
The printer is supervised for loss of power, off-line, paper out and other trouble conditions. The communication link to
the computer through the RS-232 port can be monitored by the supervisory heartbeat test transmissions.

Compatibility
Most central station automation software packages, such as, ABM, ALARMSOFT, APROPOS, MICRO KEY, SIMS, SIS
and CSM support the Sur-Gard interface. The receiver also provides a basic communication protocol similar to the
RADIONICS 6500 interface for other software packages that have yet to be updated to include the Sur-Gard interface.

1
System Overview
• Caller Identification (Call Display) ability
• Non-Volatile RAM for programming and event buffer
• Communication Formats:
• 3-1, 3-1 extended, 4-1, 4-2 formats with or without Checksum, 10, 14, 20, or 40 baud
• 4-1, 4-2, 4-3, and 4-3 DTMF formats with Checksum
• Optional* Formats: 3-2, with Baud Rates from 10 to 40
• ACRON DTMF format
• Contact ID (DTMF) format
• Super Fast or High Speed DTMF format
• DTMF 4-1 Express format (optional)
• DTMF 4-2 Express format
• FBI Super Fast format
• Radionics Modem II format
• Scantronics DTMF format
• SIA level 1 and 2: 110 and 300 baud, tonal and data acknowledge, with and without separators
• Large, easy to read 2-line 16-characters-per-line Liquid Crystal Display (LCD) screens
• Plain language message display capability
• Input on SG-SLR for ring simulation
• 256-event memory buffer
• Real-time clock
• SG-SLR features multiprocessor with 16-bit microcontroller
• 1 parallel printer port; 1 serial RS-232 port
• Programmable serial port configuration: Wait for Acknowledge Time, Baud Rate, Data Bits, Parity
• Programmable system functions: Computer and printer, computer only, computer with printer as stand-by, and printer only
• Fast transmission of multiple alarms to the computer and printer to ensure operator’s quick response
• Continuous verification of the computer-receiver link with the heartbeat function
• 3 switched-negative programmable outputs (for future use)
• Outputs on SG-SLR for Acknowledge, Buzzer, Line fault, Ring on line, Tape recorder
• AC-loss detection and stand-by battery supervision
• Low battery detection and automatic low battery disconnect to prevent deep-discharge damage to battery
• Operator acknowledge option
• Telephone line supervision

* Optional formats can be selected through the keypad.

2
SG-SLR SINGLE LINE RECEIVER
General Information
The SG-SLR 16-bit microcontroller running at 16MHz allow the system to quickly and efficiently execute several tasks
at the same time. The use of a unique menu display system enhances the system’s ease of use for the operator and
makes system configuration and programming simple and efficient. Several diagnostics modes are available to assist
the operator in troubleshooting and maintenance.

Features
• Multi-tasking allows the receiver to perform functions that might otherwise be delayed by a slow computer
acknowledgement response
• 256-event printer alarm message buffer
• 256-event computer alarm message buffer
• LCD contrast easily adjusted
• Cold Boot option allows easy installation of default configuration
• Serial port COM1 features LED indicators for Transmit (Tx) and Receive (Rx) functions
• Available COM1 baud rates: 64, 110, 150, 300, 600, 1200, 2400, 4800, 9600, 19200
• COM1 Data bits: 7, 8 or 9
• COM1 Parity: Even, odd or none
• COM 1 Stop Bits: fixed at 1
• Built-in Serial Communication Diagnostic Mode for COM1. The technician can test the communication with the
central station computer and monitor what is being transmitted to and from the receiver and computer
• Three programmable outputs
• Buzzer mute option for system testing
• System menu for easy programming and diagnostics

3
NEW FEATURES FOR SG-SLR SOFTWARE VERSION 1.20
New Format
Version 1.20 can now receive the SIA FSK level 2. To allow the receiver to send the information on the RS-232 serial
communication port, the new Option 35 has to be enabled.

Improvements
The space character has been added to the event codes selection in Options 25 to 27.
Two-way audio support.

New Printer Library

The Contact ID format will print the plain English words along with the alarm code received.

4
QUICK START
Receiver Setup and Operation Without Programming
Unpacking
Carefully unpack the receiver and inspect for shipping damage. If there is any apparent damage, notify the carrier
immediately.

Bench Testing
It is suggested that the receiver be tested before actual installation; becoming familiar with the connections and setup
of the unit on the work bench will make final installation more straightforward.
The following items are required:
• 16V transformer
• 12V 4 to 24 Ah rechargeable battery (gell-type)
• 1 telephone line
• One or more dialers or digital dialer control panels
Direct connection testing without the use of telephone lines is possible by using the ring simulator switch input connections
on the back of the receiver. Dialers and control panels using an optocoupler phone line interface will require a connection
method providing a DC current for direct connection testing, refer to the illustration below .
Power Up
When power is applied, the receiver will beep and will indicate one or more trouble conditions on the LCD message
screen. If the SG-SLR has no telephone line connected, the receiver will beep and the “ALARM” light will FLASH.
Press the flashing [SELECT] button to silence the buzzer. If there is no computer or printer connected, a trouble
message will be displayed on the SG-SLR LCD and the “ACK” light will FLASH. Press the [SELECT] button to silence
the SG-SLR buzzer.
Operation with Default Program
Without any changes to the factory default programming, the receiver operates as follows:
• The master ID password is “C-A-F-E”.
• Answers incoming calls on the first ring
• Sends dual tone as the first handshake 1
Sends 2300 Hz as the second handshake 2
Sends 1400 Hz as the third handshake 3
Sends SIA FSK tone as the fourth handshake 4
Sends 2000 Hz as the fifth handshake 5
Sends 1600 Hz as the sixth handshake 6
Sends Modem II as the seventh handshake 7
• Signals received will be displayed on the LCD as they are received. The signals are then sent to the parallel printer
and computer connected to serial port COM1. The default event codes described in the “SG-SLR Library Decoding
and Event Codes Table” will be used with the Sur-Gard RS-232 Communication Protocol to send signals to the
computer, if connected.
• If a computer is not connected, press the [SELECT] button on the SG-SLR module to silence the buzzer. The time
and date of the Acknowledgment will be printed.
Direct Connect Testing Wiring Diagram Shown with P-16LC Control Panel

5
INSTALLATION
Mounting the Receiver
The LCD screen on the receiver are designed to be viewed below eye level. If the unit must be mounted where the
screens are above eye level, angle the unit downwards to improve visibility. The following items are recommended for
a complete installation:

Printer Connections
Connect and apply power to the printer before applying power to the receiver.
Most Centronics compatible printers can be used with the SG-SLR. Tandy Model DMP-206 (Sur-Gard part number
CPUDMP206) and Panasonic Model KX-P1150 (Sur-Gard part number CPUP1150) can be used with the SG-SLR.
The Star DP8340 printer (Sur-Gard part number DCDP8340) with the SG-1220P power supply is ULC listed for use with
the SG-SLR. Both items are available from Sur-Gard distributors.
IMPORTANT: Do not use a printer cable which has only 1 common ground wire.
The SG-1220P (Sur-Gard part number XP1220) is a 12V 2A power supply housed in a metal case with a tamper switch.
It requires one 12VDC sealed rechargeable battery (6 to 25 Ah rating) and one 16VAC 40VA Class 2 wire-in transformer
(Frost FTC3716 in Canada, Basler BE116240 in USA or equivalent).
Connect the parallel printer to the SG-SLR printer output port using a parallel printer cable.
Computer Connections
Connect the computer to the SG-SLR RS-232 port (COM1) using a serial cable to COM1.
IMPORTANT: Do not use a null modem cable (Rx and Tx reverse cable).

Telephone Line Connections

With 6-pin modular cable (MCBL6), connect the receiver output to its corresponding telephone line.

Grounding
For maximum resistance to static and electrical noise, the cabinet frame should be connected to earth ground through
the AC utility box.
Power Supply
Ensure that all electrical connections are made correctly. After verifying all connections, connect the RED and BLACK
leads to a 12V DC sealed rechargeable battery (4 to 24 Ah rating). Be sure to observe polarity when connecting the
battery. When the battery is connected, test the system under battery power only.
If a separate DC input is used to power the LCD backlighting during AC power failures, connect it to the BLGT terminal.
Connect the positive lead from the DC supply to the BLGT terminal; connect the negative lead from the DC supply to
the GND terminal.
CAUTION: Connecting a positive (+) terminal to a negative (-) terminal may cause a fire and possibly
serious personal harm.

Battery Charging Current

The maximum battery charging current is factory set at 600mA. Set the jumpers as shown below to obtain other charging
currents:
Jumper Position Charge Current
A (first and second pins shorted) 600mA (factory setting)
B (second and third pins shorted) 800mA
No pins shorted 1A

Installation Checklist
Complete Operation
SG-1220B Printer Power Supply installed (with transformer and battery) if DP8340 printer is used
6-pin modular cable connected to SG-SLR and telephone line
Parallel Printer Cable connected to SG-SLR Parallel Printer Port
Parallel Printer power connected
Computer connected to SG-SLR COM1 port using serial cable

6
SG-SLR Backplane Connection Diagram

RS-232C
SERIAL
CABLE

7
Installation
It is recommended that a Cold Start-up be performed when the unit is updated with a new program version. Refer to
SG-SLR Operating Mode Cold Start-up (Cold Boot) on page 9, for information.
After the cold start-up, check the configuration information listed in the Quick Reference Guide to make any required
changes for your particular application.

SG-SLR Controls
Momentarily depressing and releasing a button will register as a single input or keystroke. Pressing and holding a button
for approximately 1 second will register as a repeating input or keystroke. For example, to quickly scroll through a list
of items, you press and hold the appropriate button, rather than pressing the button repetitively.
 Liquid Crystal Display: Displays incoming data, programming and other information. The display is backlit for
visibility in low light environments.
‚ RING ON LINE: The “ON LINE RING” monitors the line status, the light flashes when a ring is incoming, turns
ON when SG-SLR is on line, turns OFF when the SG-SLR is waiting to receive an alarm.
ƒ [SELECT] button: Press this button to acknowledge an alarm in emergency manual mode. In the programming
mode, press this button to select the menu item that is displayed.
„ ACK: The “ACK” light is located inside the [ACK/SELECT] button. The “Ack” light will flash if
an alarm is received. The “ACK” light will turn OFF when the alarm is successfully
communicated to the computer, or when the operator acknowledges the alarm by pressing
the [ACK/SELECT] button.
… The [s] button: The [s] button is used to scroll the display to the next message.
† Tx: The “Tx” light monitors the COM1 transmission signal (on RS-232 cable).
‡ The [t] button: The [t] button is used to scroll the display to the previous message.
ˆ Rx: The “Rx” light monitors the signal received from the computer connected to COM1 ( on
RS-232 cable).
‰ [ESCAPE] button: When in normal mode, press the access program mode. The "ESCAPE" button is used to
save changes and exit a mode. It’s also used for other functions when indicated on the
display screen.
Š LINE FAULT: The “Line Fault” light will come ON if the telephone line is disconnected or if the periodic
dial tone test fails. The “Line Fault” light will turn OFF automatically when the telephone
line or dial tone is restored. In stand-by mode, this light flashes at 2 second intervals to
indicate that system operating system is running.
11 AC: The “AC” light monitors the AC power supply.

8
SG-SLR OPERATING MODE
SG-SLR Cold Start-up (Cold Boot)
When the SG-SLR software is upgraded, a cold boot will have to be performed to install the default system software.
Follow the procedure described here to perform a cold boot.
• Remove the SG-SLR from the card cage
• Turn the “PROGRAM EN” (Program Enable) switch ON. The Program Enable switch is located on the left side of the
SG-SLR unit; use a small screwdriver to turn the switch ON.
• Replace the SG-SLR in the cabinet but do not fasten the mounting screws. The SG-SLR should power up and this
message will be displayed:
SYST COLD BOOT?
Up=Yes Down=No

• Press the [s] button to perform the cold boot. This message will be displayed:
SYST COLD BOOT
Executing!

After approximately 1 second, this message will be displayed:

Please Turn Off
Program Switch!

The SG-SLR will remain in an inoperable mode until the Program Enable switch is turned OFF.
• Pull the SG-SLR part way out of the card cage
• Use a small screwdriver to turn the Program Enable switch OFF
• Re-install the SG-SLR in the card cage and secure the faceplate screws
The SG-SLR is now ready for operation. Set the clock and calendar and configure the SG-SLR (Refer to SG-SLR
Configuration Mode).

SG-SLR in Stand-By Mode

When the SG-SLR is in Stand-By mode, a message similar to this will be displayed:
*FEB-03 07:30:45
SLR In Standby
This indicates that the system is ready to receive data from the dialer and input from the numeric keypad and push
buttons.

SG-SLR Configuration Mode

The Configuration Mode allows programming of the various features and options available on the SG-SLR. To enter the
Configuration Mode, press the [Escape] button; this message will be displayed:

Enter MASTER ID

Enter the Master Access Code using the keypad; the default Master Access Code is “CAFE” to change the default
Master Access Code refer to “Option 02: Changing System Passwords”. When the access code is entered, the screen
will display the first option in the Options Menu:

01:Sys Date/Time
Ent:+Bs:-Ack:S
Press the [s] button to display the next menu item, or press the [t] button to display the previous menu item; press
the [SELECT] button to select the menu item presently displayed on the screen.

9
Configuration Options
The SG-SLR features 35 configuration options:
01 System Date and Time
02 System Passwords
03 System Handshakes
04 Caller Identification
05 Printer Select
06 COM1 Configuration
07 COM1 Format
08 Acknowledge Wait Delay
09 Heartbeat Select
10 Contrast Adjust
11 Line Check
12 Erase Memory
13 Mute Buzzer
14 Keep Last Message
15 Debug COM1
16 Program Version
17 Monitor Battery
18 Year / Second
19 Force Reset
20 Change Receiver Number
21 3-2 Format
22 4-1 Express Format
23 On Line Duration
24 Boost Signal
25 3-1, 4-1 Event Codes
26 4-2 Event Codes
27 4-3 Event codes
28 Handshakes/Kissoff Duration
29 Plain library
30 2-Way Audio (Handset) Activation Time
31 4-Digit Account Codes to Activate 2-Way Audio
32 3-Digit Account Codes to Activate 2-Way Audio
33 Alarm Codes to Activate 2-Way Audio
34 Audio Event Code
35 SIA Option

Option 01: Setting the Clock

Option [01] allows the SG-SLR date and time to be set. Press the [SELECT] button when the “01: Sys Date/Time”
message is displayed; this message will be displayed:

(D/M/Y) 23/01/94
(H/M/S) 07:30:45
Enter the date and time using the numbers 0 through 9 only. Press the [s] button to move the cursor one character
to the right; press the [t] button to move the cursor one space to the left.
When the date and time are entered, press the [ESCAPE] button; when the [ESCAPE] button is pressed, the next
Configuration Option will be displayed on the screen.
Note that if “0” or a number greater than “12” is programmed for the month, the screen will display the word “Nul” in
place of the month while in the Stand-By mode. “Nul” will also be displayed for the time if the time has not be
programmed properly.

10
Option 02: Changing System Passwords
Option [02] allows the SG-SLR passwords to be changed or erased. Press the [SELECT] button when the “02: Sys
Passwords” message is displayed; this message will be displayed:

PassID #0:xxxx
Operator: S.G.

Sixteen 4-digit passwords are available for use on the SG-SLR. Password 0 is the Master Password, and Passwords
1 through F may be assigned to individual operators. Two letters, representing the initials of the operator, may be
assigned to each Password to help in identifying the operator.
When this option is entered, a cursor will appear beneath the first character in the 4-digit Password. Enter a new
Password using the 0 through 9 and the A through F keys.
To enter the operator’s initials, use the [0] and [1] keys to scroll forwards and backwards through the alphabet. When
the desired letter is displayed, press the [s] button; the cursor will move to the next character. To move the cursor to
the previous character, press the [t] button.
When the Password and initials have been entered, press the [ESCAPE] button; the next Password will be displayed.
When all Passwords have been programmed, the display will advance to the next Configuration Option.
The default setting for each Password is “CAFE”; the default setting for all initials is “S.G.”.

Option 03: System Handshakes

The SG-SLR has the capability to send several handshakes to dialer. Often it is important to select which handshake
is sent first. There are 8 handshakes which can be selected on the option [03].
Handshake Options
0 No handshake
1 Dual tone handshake
2 2300Hz handshake
3 1400Hz handshake
4 SIA FSK Modem handshake
5 2000Hz handshake
6 1600Hz handshake
7 Modem II handshake

To access the option 03, press the [SELECT] button when the “03: Sys Handshakes” message is displayed. The
screen will show:

1 2 3 4 5 6 7 8:
1 2 3 4 5 6 7 0
The first line of display shows the 8 handshakes priority in order. The highest priority is handshake #1 and the lowest
is #8. The second line indicates the handshake selection. The cursor starts flashing at the first position on the second
line to receive changes. Enter a number from 1 to 7 to select the handshake frequencies as showed in above table. Use
[s] or [t] key to advance or back the cursor one position.
For above example, the unit will send the handshakes in order: Dual Tone, 2300Hz, 1400Hz, 2000Hz 1600Hz and then
SIA in corresponding with 1, 2, 3, 4, 5 and 6 programmed. If all handshakes are set to “0”, the 2300Hz handshake will
be selected as default. Once programming is completed, press [ESCAPE] to save the new changes and the next option
will be displayed on the LCD display.

11
Option 04: Caller Identification
This option allows the unit to receive Caller Identification data that is transmitted after the first ring on the telephone
line. The “Call Display” service must be available and requested from a telephone company for this feature to be
operational. Press the [SELECT] button when the “04:Caller Select:” message is displayed, the following message
will be displayed:

Caller-ID Select
0 Change to:X

Program option 04 with one of the following:

Select To Obtain
0 No Caller ID reception (by default).
1 Combine alarm codes & Caller ID before sending to the printer (for 10-40 baud and DTMF format)
2 Send Caller ID to the computer only for each call.
3 Send Caller ID to both printer and computer for each call.
4 Send Caller ID with the date/time received from the telephone company to the printer only for each call.

EXAMPLE: When option 04 is selected as to 1:

Printer: AD42 1234-56 5551212 15:30-30/03/95
The telephone number 5551212 was added with the alarm codes before sending to the printer. The following messages
are also used to send Caller-ID to the printer:
“PrivateCall” anonymous indication is received instead of the originating telephone number.
“No Call Nb” An out-of-area or unavailable indication is received instead of the originating telephone number.
“UnKnownCal” The originating telephone number has not been received or was not transmitted.
EXAMPLE: When the option 04 is selected as to 2, it will send the telephone number to the computer in the
following protocol:
Computer: 4RR1AAAAAALLLTTTTTTT[DC4]
4 : caller-id format code.
RR : receiver number (00-FF).
1 : line number (1).
AAAAAA : account code. If the account code is less than 6 digit, leading spaces will be added.
If no account code is received, 6 spaces will be added.
LLL : area code. If no area code is received, “000” will be sent. If a single digit is received
for the area code, “001” will be sent.
TTTTTTT : telephone number.
[DC4] : terminator code.
EXEMPLE: When option 04 is selected as to 4:
Printer: TEL:1114*1619 5145551212 16:19-14/03/95
The call was received in November 14, at 16H19m and its phone number is 5145551212.

12
Option 05: Select Printer Function
Option [05] determines how the printer connected to the SG-SLR will operate. Press the [SELECT] button when the “05:
PrinterSelect” message is displayed; this message will be displayed:

Prter Config As:

Bkup:0 Enable:1

Enter a digit from 0 through 1 for both “Bkup” and “Enable” according to the chart below:
Bkup Enable Printer Operation
0 0 Bypass printer
0 1 Enable Star 8340 printer (default setting)
1 0 Enable Star 8340 printer only if COM1 is in failure
If “Bkup” is programmed as “1”, messages will only be sent to the printer if an acknowledge signal is not received from
COM1.
When using the Star 8340 printer, the SG-SLR is able to print in both red and black characters. If an IBM-compatible
printer is used, the SG-SLR will print in black characters only.
When programming is complete, press the [ESCAPE] button; when the [ESCAPE] button is pressed, the next Configuration
Option will be displayed on the screen.

Option 06: COM1 Configuration

Option [06] determines the baud rate, data bits and parity to be used on COM1. Press the [SELECT] button when the
“06: Com#1 Config.” message is displayed; this message will be displayed:
Com#1 Config as:
Bd:12 Da:7 Pa:2

Bd: Baud Rate Enter... for baud rate

64 64
11 110
15 150
03 300
06 600
12 1200
24 2400
48 4800
96 9600
19 19200
Da: Data Bits Enter a number from 7 through 9 to indicate 7, 8, or 9 data bits.
Pa: Parity Enter for parity
0 no parity
1 odd parity
2 even parity
NOTE: The stop bit is fixed at 1.
When programming is complete, press the [ESCAPE] button; when the [ESCAPE] button is pressed, the next Configuration
Option will be displayed on the screen.

13
Option 07: COM1 Communication Format
Option [07] determines the communication format to be used on COM1. Press the [SELECT] button when the “07:
Com#1 Format” message is displayed; this message will be displayed:
Com#1 Format is:
1 Change to x
Enter a number from 0 to 4 to select one of the following:
0 COM1 disabled
1 Sur-Gard format (default setting)
2 Sur-Gard format with common event code (The event code sent to computer will always be "A")
3 The signal sent to the computer will always be followed by a header [SOH]
4 Clock Signal format (refer to Clock Signal Protocol)
When programming is complete, press the [s], [t] or [Escape] button; when a button is pressed, the next Configuration
Option will be displayed on the screen.

Option 08: Wait Time for Acknowledge on COM1

Option [08] determines the acknowledge wait time, in seconds, to be used for COM1. Press the [SELECT] button when
the “08: ACK Wait Delay” message is displayed; this message will be displayed:

<ACK>Wait Delay
4.00 Chg to:x.xS

Enter a decimal number from 0.0 to 9.9. Use the [s] and [t] buttons to move the cursor forwards and backwards when
editing the acknowledge time.
When programming is complete, press the [ESCAPE] button; when the [ESCAPE] button is pressed, the next Configuration
Option will be displayed on the screen.

Option 09: Heartbeat Time for COM1

Option [09] determines at what time interval, in seconds, the heartbeat transmission will be sent to COM1. The
heartbeat transmission is used to ensure that communications through COM1 are functioning normally. Press the
[SELECT] button when the “09: Heartbeat Sel” message is displayed; this message will be displayed:
Heartbeat Select
30S Chg to:xxSec

Enter a decimal number from 01 through 99 to determine the time interval between heartbeat transmissions. Program
this option as “00” to disable the heartbeat transmission.
Use the [s] and [t] buttons to move the cursor forwards and backwards when editing the heartbeat time.
When programming is complete, press the [ESCAPE] button; when the [ESCAPE] button is pressed, the next Configuration
Option will be displayed on the screen.

Option 10: Adjust LCD Contrast

Option [10] allows the contrast of the message display screen to be adjusted. Press the [SELECT] button when the “10:
Contrast Adj” message is displayed; this message will be displayed:

Contrast Level

Press the [s] button to increase the contrast; press the [t] button to reduce the contrast.
When the display contrast is adjusted to a desired level, press the [ESCAPE] button; when the [ESCAPE] button is
pressed, the next Configuration Option will be displayed on the screen.

14
Option 11: Line Check
When the option [11] is enabled, the receiver will perform a telephone line fault test at intervals set in this option. Press
[SELECT] button when the “11:LineCheck Sel” message is displayed, the following message will be displayed:

LineCheck Select
10s Chg to:XXsec

A delay from 08 to 99 sec can be programmed. If the line is faulty, a warning message will be displayed on the screen.
The “LINE FAULT” light turns ON and line fault message will be sent to the printer and computer. Program 00 to disable
the message on the screen.
When this option is disabled and a line fault occurred, nothing will be sent to the printer or computer but the line fault
light will be turned ON.

Option 12: Erase Alarm Message Buffer

Note: Under normal operating conditions, the buffer should not be erased.
Option [12] is used to erase the SG-SLR alarm message buffer. Press the [SELECT] button when the “12: Erase
Memory” message is displayed; this message will be displayed:
Erase all MEMORY
Up=Y Dwn=N Esc=X
Press the [t] or [Escape] buttons to cancel this option without erasing the SG-SLR buffer. To erase the buffer, press
the [s] button. When the [s] button is pressed, this message will be displayed:
Are You Sure?
Up=Y Dwn=N Esc=X

Again, press the [t] or [Escape] buttons to cancel this option without erasing the SG-SLR buffer. To erase the buffer,
press the [s] button. When the [s] button is pressed, all printer and computer messages will be erased. Ensure that
a printed record of the alarm messages is made before erasing the buffer.

Option 13: Mute Buzzer

A tone will sound when the SG-SLR receives an alarm and is unable to forward the alarm message to COM1. The tone
may be silenced by programming Option [13] as “1”. Press the [SELECT] button when the “13: Mute Buzzer”
message is displayed; this message will be displayed:
Mute Buzzer: 1/0
0 Change to:x

When programmed as “1”, the buzzer will not sound when an alarm is received and cannot be forwarded to COM1.
When programmed as “0”, the buzzer will sound when an alarm is received and cannot be forwarded to COM1. The
default setting is “0”.

Option 14: Display Last Message

When an alarm is received, the alarm message will be displayed on the screen until the message is forwarded to the
computer and printer. When the message is sent to the computer and printer, the Stand-By Mode message will be
displayed.
The most recent alarm message may be retained on the screen until the next alarm message is received. To retain the
most recent alarm message, program Option [14] as “1”. Press the [SELECT] button when the “14: Keep Lst Msg”
message is displayed; this message will be displayed:

Keep Lst Msg: 1/0

0 Change to:X
To have the Stand-By Mode message displayed after an alarm is received and sent to the computer or printer, program
Option [14] as “0”. The default setting is “0”. When “0” or “1” has been entered, press the [s] key.

15
Option 15: COM1 Diagnostic
The SG-SLR features a diagnostic mode that allows the operator to view all data being communicated through COM1
on the display screen. To enable this feature, press the [SELECT] button when the “15: Debug Com#1” message
is displayed; this message will be displayed:
Debug Com#1:1/0
0 Change to:X

Enter “1” and press the [s] button to enable the diagnostics feature. All data being sent through COM1 will now be
displayed on the screen when the system is in stand-by mode. A typical transmission is shown here:
TRR1......AAAA.X
..YY N 06
T : Protocol type
RR : Receiver number
1 : Line number
... : represent the space character
AAAA : Account number
X : Event code
YY : Alarm code
N : represents the number of times the SG-SLR tries to re-send the message to COM1; this
value should be “1” during normal communication
06 : represents the acknowledge received from COM1
To disable the diagnostics feature, program Option 15 as “0”. It should only be enabled to test and review the
information being sent to COM1; It should be disabled during normal receiver operation.

Option 16: Display Software Version

To display the software version presently installed in the SG-SLR, press the [SELECT] button when the “16: Program
Vers#” message is displayed; a message similar to this will be displayed:
*SG-SLR RECEIVER
AUG-19-96 V1.20

Option 17: Battery Monitor

To check back-up battery voltage, press the [SELECT] button when the “17: Monitor Batt.” message is displayed.
A message similar to this will be displayed:
Battery Monitor:
12V:13.7
If the 12V battery is disconnected, approximately 11.2V will be indicated for the battery voltage.

Option 18: Alarm Messages Print Year or Seconds

Alarm messages may be programmed to include either the year in their dates, or the seconds in their times. To program
Option 18, press the [SELECT] button when the “18: Year/Second” message is displayed; this message will be
displayed:
Year/Second: 1/0
0 Change to:X

Program Option 18 as “1” to include the year in the alarm message date; alarm messages will be printed as follows:
L01-1234-05 AlarmZn#05 21:24-24/11/94
NOTE: The time (21:24) is represented with just hours and minutes, and that the year is added to the date (24/11/94).
Program Option 18 as “0” to include the seconds in the alarm message time; alarm messages will be printed as follows:
L01-1234-05 AlarmZn#05 21:24:30-24/11
NOTE: The time (21:24:30) now includes hours, minutes and seconds; the date (24/11) only indicates the day and
the month but not the year
NOTE: This option will affect COM1 if COM1 is programmed with communication format 4.
16
Option 19: System Reset
To reset the SG-SLR press the [SELECT] button when the “19: Force Reset” message is displayed; this message
will be displayed:
Force Sys Reset?
Up=Yes Dwn=No
Press the [t] button to cancel the option without resetting the SG-SLR. To reset the SG-SLR, press the [s] button.
The reset will take approximately 8 seconds to complete. Note that the system’s real-time clock and calendar will be
reset by using this option. When the system returns to the Stand-By mode, a message similar to this will be displayed:
*Nul-00 00:00:00
SLR In Standby
Press the [s] or [t] buttons to move to the next Configuration Option.

Option 20: Change Receiver Number

The receiver number is used to identify the receiver when communicating to COM1. To change the receiver number,
press the [SELECT] button when the “20: Chg Receiver#” message is displayed, this message will appear on the
screen:
Receiver Number:
01 Chg to:XX

Enter a new receiver number using the hexadecimal numbers “01” to “FF”. When a new number is entered, press the
[s] button.

Option 21: 3-2 Format

The 3-2 communication format is a 10 to 20 baud format with 5-digit reporting codes. The first 3 digits represent the account
code, and the last 2 digits represent the alarm code. Since 4-1 format is also 5-digit format, it is necessary to choose one
or the other. Press [SELECT] when the “21: 3-2 Format” is displayed, the following message will be displayed:

3-2 Format :1/0

0 Change to:X
Program “1” to enable this option otherwise, program “0” to get 4-1 format. Press [s], [t], or [ESCAPE] to save the new
change and the next option will be displayed.

Option 22: 4-1 Express Format

The Ademco 4-1 express format may cause conflicts with the Sur-Gard DTMF 4-3 with checksum format. To prevent
conflicts, enable option 22 by programming “1”. Enabling this option will bypass the Surgard 4-3 with checksum format
decoding. Press [SELECT] when the “22: 4-1 Express” is displayed, the following message will be displayed:

4-1 Express :1/0

0 Change to:X
Program “1” to enable this option otherwise, program “0” to disable it. Press [s], [t], or [ESCAPE] to save the new
change and the next option will be displayed.

Option 23: Off Hook Time

On line duration delay is built-in to control run-away of dialers. Press [SELECT] when the “23: On Line Time” is
displayed, the following message will be displayed:

Off Hook Time

10m Chg to:XXmin
A duration delay from 01 to 99 minutes can be programmed. The receiver starts timing when it picks up the line and when
the delay expires, the receiver will hang up the call even if the dialer continues sending the data.
If the duration delay is programmed as 00, this features will be disable.

17
Option 24: Boost Signal
If the receiver is installed in an area out where the telephone line signal strength is poor, this option may help to
amplify the weak incoming signal. Press [SELECT] when the “24: Boost Signals” is displayed, the following
message will be showed:

Boost Signal:1/0
0 Change to:X
Program “1” to enable this option or “0” to disable it. Normally, this option is disabled. Press [s], [t], or [ESCAPE] to
save the new change and the next option will be displayed.

Option 25: 3-1 / 4-1 Format Event Code

The receiver uses the Surgard communication format to transmit data to the central station computer. Event codes
corresponding to alarm codes in 10 to 40 baud formats and DTMF 4-1 to 4-3 formats are used in this unique format to
enable the computer software to determine alarm types. Press [SELECT] when the “25: 4-1 EventCode” is
displayed, the following message will be displayed:

0123456789ABCDEF
AAAAAAAAARAOCART

The first line of the display shows the alarm code from 0 to F and the second line shows the corresponding event code.
The cursor starts flashing at the beginning of the second line to receive changes. Use the [0] and [1] keys to scroll
forwards and backwards through the alpha-numeric characters. When the desired letter or number is displayed, press
the [s] button, the cursor will move to the next character. To move the cursor to the previous character, press [t] button.
The ASCII value from “0” to “9” and “A” to “Z” will be scanned when pressing [0] or [1] key. Refer to “Library Decoding
and Event Codes Table” for the complete set of messages and event codes used by the receiver. When it’s done, press
[ESCAPE] button to save and the screen will display the next option.
NOTE: The alarm digit codes, 0 or A have the same event code. Since, the changing of the event code for alarm digit
"A" has no effect.
EXAMPLE: ALARM RECEIVED
1234 1(ALARM CODE IS 1)
Printer: AD41 1234-1 FIRE ALARM 10:52:30 03/03
Computer: 1011ssssss1234sAss1[DC4}
The event code A has been transmitted because it corresponds to the code programmed with the alarm code 1.

Option 26: 4-2 Format Event Code

The receiver will use the fifth digit of data received in 4-2 formats to determine the message and event code. The event
code will then be transmitted to the central station computer. Press [SELECT] when the “26: 4-2 EventCode” is
displayed, the following message will be displayed:

0123456789ABCDEF
AAAAAAAAARAOCART

The first line of the display shows the alarm code from 0 to F and the second line shows the corresponding event code.
The cursor starts flashing at the beginning of the second line to receive changes. Using the [0] and [1] keys to scroll
forwards and backwards through the alpha-numeric characters. When the desired letter or number is displayed, press
the [s] button, the cursor will move to the next character. To move the cursor to the previous character, press [t]button.
The ASCII value from “0” to “9” and “A” to “Z” will be scanned when pressing [0] or [1] key. Refer to “Library Decoding
and Event Codes Table” for the complete set of messages and event codes used by the receiver. When it’s done,
Press [ESCAPE] button to save and the screen will display the next option.
NOTE: The alarm digit code 0 or A have the same event code. Since, the changing event code for alarm digit
A has no effect.

18
Option 27: 4-3 Format Event Code
The receiver will use the fifth digit of data received in 4-3 formats to determine the message and event code. The
event code will then be transmitted to the central station computer. Press [SELECT] when the “27: 4-3 EventCode”
is displayed, the following message will be displayed:

0123456789ABCDEF
TAAACOTAARTCOBHA
The first line of display shows the alarm code from 0 to F and the second line shows the event code corresponding. The
cursor starts flashing at the beginning of the second line to expect the new changes. Using the [0] and [1] keys to
scroll forwards and backwards through the alpha-numeric. When the desired letter or number is displayed, press the
[s] button, the cursor will move to the next character. To move the cursor to the previous character, press [t] button.
The ASCII value from “0” to “9” and “A” to “Z” will be scanned when pressing [0] or [1] key. Refer to “Library
Decoding and Event Codes Table” for the complete set of messages and event codes used by the receiver. When
it’s done, Press [ESCAPE] button to save and the screen will display the next option.
NOTE: The alarm digit code 0 or A have the same event code. Since, the changing event code for alarm digit A has
no effect.

Option 28: Handshake and Kissoff Duration

Some control panels have difficulty in decoding the receiver’s handshake and/or kissoff tones on noisy phone lines. This
option provides a possible solution for this problem by providing longer constant tones. Press [SELECT] when the
“28:H.S./K.O. Time” is displayed, the following message will be displayed:

HS/KO - Duration
1.0s Chg to:X.Xs

A duration delay from 0.6 sec to 3.0 seconds can be programmed. The factory default setting for Handshake and Kissoff
duration is 1.0 second tone. If a value greater than 3.0 is programmed, it takes the maximum value 3.0 sec. by default.
Same thing applies if a smaller value than 0.6 is entered, it takes the minimum value 0.6 sec. by default.
NOTE: Handshake and Kissoff Duration does not affect SIA and ModemII Handshakes/Kissoff.

Option 29: Plain library

When the option [29] is enabled, the receiver will send the message to the printer with FULL LIBRARY. Press [SELECT]
button when the “29:Plain Library” message is displayed, the following message will be displayed:

Library sel :1/0

0 change to:

EXAMPLE: When option 29: is enabled, alarm messages will be printed as follows:
L01-1234-05 AlarmZn#5 21:24-28/02/94
EXAMPLE: When option 29: is disabled, alarm messages will be printed as follows:
L01-1234-05 21:24-28/02/94

Option 30: 2-Way Audio (Handset) Activation Time

Option [30] determines how long the 2-Way Audio mode will be active once it is initiated. At the end of this time, the
SLR will hang up the line.
Program a value from “01” to “99”. This value is in units of 30 seconds. Three (3) minutes is the recommended length
of time for the 2-Way Audio Activation time. (Option programmed as “06”)
To disable the 2-Way Audio feature, program Option [49] as “00”.

Option 31: 4-Digit Account Codes to Activate 2-Way Audio

Option [31] determines which Account Codes will be able to activate the 2-Way Audio feature. Program the first digits
of the desired Account Codes in Option [31]. For example, to allow all account codes between 1000 and 2FFF to activate
the 2-Way Audio function, program Option [31] as “12”. To allow all account codes between 3000 and 6FFF to activate
the 2-Way Audio function, program Option [31] as “36”.
Option [31] may be used with any formats supported by the SLR. To disable it, program Option [31] as “00”.

19
Option 32: 3-Digit Account Codes to Activate 2-Way Audio
Option [32] determines which 3 digits Account Codes will be able to activate the 2-Way Audio feature. Program the first
digits of the desired Account Codes in Option [32]. For example, to allow all 3 digits account codes between 200 and
3FF to activate the 2-Way Audio function, program Option [32] as “23”. To allow all 3 digits account codes between 300
and 6FF to activate the 2-Way Audio function, program Option [32] as “36”.
Option [32] may be used with any 3 digits account code formats supported by the SLR. To disable this 2-Way Audio
function, program Option [32] as “00”.

Option 33: Alarm Codes to Activate 2-Way Audio

Option [33] determines the range of Alarm Codes which will activate the 2-Way Audio function. Program the first digits
of the desired Alarm Codes in Option [33]. For example, if all alarm codes beginning with 6, 7 and 8 are to activate
2-Way Audio, program Option [33] as “68”.
Option [33] may be used with 10 to 40 baud formats, DTMF 4/1, 4/2, 4/3 and Contact ID formats. Program Option [33]
as “00” to disable this function.
First, to enable the audio feature, the option "[30] AUDIO MIN." must be programmed. The SLR will initiate audio by the
account range, option [31] and [32] or by option [33] ALARM CODE or by both.
Example: 4/2 format with account code 1234, alarm code 2 on zone 3. (1234-23)
Option [31] Option [33] Switch Reason
(or [32]) to Audio
00 1-2 Yes Alarm code 2 falls within the code range 1-2
1-1 00 Yes Account code 1234 falls within the range 1-1
2-3 00 No Account code 1234 is outside the range 2-3
00 3-4 No Alarm code 2 is outside the range 3-4
1-2 3-4 No If both are programmed, both must be good and alarm code 2 is
outside the range 3-4
3-5 1-3 No Both must be good and account code 1234 is outside the range 3-5
1-4 1-5 Yes Alarm code 2 falls within the code range 1-5, account code 1 2 3 4
falls within the range 1-4

Option 34: Audio Event Code

Option [34] is used to send a message to the computer and the printer to indicate that the SLR has enabled the 2-Way
Audio function. Program an ASCII code to be used as the event code for activation of the 2-Way Audio feature.
For example, if an Account activates the 2-Way Audio mode and Option [34] is programmed as “50” (ASCII “P”), the
following messages will be sent:
Sent to computer: 0000 P 01
Sent to printer: “2-Way Audio Active”
Ensure that the event code in Option [34] is compatible with the automation software being used. Program Option [34]
as “00” to disable this option.

20
Option 35: SIA Option
Option 35 is used to enable signals received in SIA Level 2 to be sent to the automation software correctly. The SIA
Protocol 1 can not handle certain information that could be received in SIA Level 2 or 3. We now provide the optional
SIA Protocol 2 as the following (option 35=1):
SRR1[#AAAAAA|EMMZZZZ/MMZZZZ/MMZZZZ][DC4]
S : Beginning transmission of the new SIA protocol
RR : Receiver number 00-FE
1 : Line number, fixed as 1.
[ : Beginning data delimiter
# : Account ID block code
AAAAAA : Account ID, maximum sixteen digits.
| : Field separator
E : Function block code
MM : Event code or modifier
ZZZZ : Zone code, or user code, or time/date information
/ : Data code packet separator
] : Ending data delimiter
[DC4] : Terminator, 14 Hex
The length of the signal is varying, and it can support a maximum of 63 bytes data block transmission from the control
panel. When this optional protocol is selected, all SIA information will be sent to the host computer using this protocol.
Compatible Alarm-related function code blocks on SLR V1.20.
Block Type Block Code Block Type
System 0 End of data
Inf. E Environmental
Inf. N New Event
Inf. O Old Event
Special @ Configuration
Special # Account ID
Special A ASCII
Special X Extended
Special L Listen-in
Special & Origin

SG-SLR V1.20 SIA Digital Compatible Levels

SUPPORTED FEATURE SIA1 SIA2 SIA3 SG-SLR
Tonal acknowledgment 4 4 4 4
N block with zone numbers only 4 4 4 4
Single account block per call 4 4 4 4
O block 4 4 4 4
X block 4 4 4 4
300 baud 4 4 4 4
Configuration block 4 4 4
Data acknowledgment 4 4 4
Modifier 4 4 4
Multiple account block per call 4 4 4
Extended block 4 4 4
Data code with unit numbers 4 4 4
Receiver call out and access passcode block 4
Reverse channel C blocks 4
Reverse channel P blocks * 4 N/A
Reverse channel ASCII blocks 4
Dynamic block and group sizes 4 4
Listen-in 4 4
Video 4
ASCII blocks to receiver 4 4
V-channel communications * 4 N/A
Origin block 4 4
*Support of feature is optional for receiver.
21
SG-SLR SYSTEM STATUS
SG-SLR Stand-By Mode
The following messages are sent to the printer and computer when the receiver is powered up:
Printer: SG-SLR AUG-19-96 V1.20
Computer: 0000 A D0
After these start-up transmissions, the unit enters the Stand-by Mode and monitors the system’s status Depending on
the system’s status, the messages according to the following priority will be indicated on the display:
1. COM1 Diagnostic Active
2. Data reception
3. Retain last alarm message
4. Line fault
5. Printer error
6. COM1 Absent
7. 12V Battery low
8. AC Failure
9. Standby Mode message

1. COM1 Diagnostics
If both options [07] and [15] are enabled, the screen will display the data being communicated through COM1. A typical
transmission is shown here:

1RRL.......AAAA.X
..YY N 06
1 : protocol number
R : Receiver number
L : line number
N : represents the number of times the unit tries to re-send the message to COM1, this
value should be “1” during normal communication.
06 : represents the acknowledge received from computer from COM1.
.... : represents the space character.
AAAA : Account code.
X : event code
YY : Alarm code

2. Data Reception
During data reception, a message similar to this will be displayed:

In communication
1234 56
If valid Caller-Identification information is received and Caller ID option is enabled, a message similar to this will be
displayed.

TEL:5145551212
1234 56
The SG-SLR decodes all information received and stores the information in its event buffer. When a valid signal is
received, it sends a kissoff signal and transmits the decoded alarm signal to the printer and computer.
Option [24] may be enabled to allow the unit to compensate for weak signals or a noisy telephone on programming this
option.
The unit will send each received message to the printer for review by the system operator. Two messages may be sent
to the printer to indicate reception problems: the “Fault Data” and “Fault Call”.

22
Fault Data Message
When this problem is encountered, the following information is transmitted to the printer and the computer:
Printer: TRBL ????-10 Fault Data
Computer: 0000 T 10
This output for account code “0000" indicates that data has been received, but is not valid (for example, there are
unmatched rounds or the wrong parity). The following is an example of fault data received by the unit, and the printer
output generated:
Round Data Received Printer Output
1st 123456 [No printout]
2nd 123446 ?1234?56 Fault Data
?1234?46 Fault Data
3rd 123356 ?1233?56 Fault Data
4th 123456 ?1234?56 Fault Data
5th 123346 ?1233?46 Fault Data
??????10 Fault Data
[No more data]
Fault Call
When this problem is encountered, the following information is transmitted to the printer and the computer:
Printer: TRBL ????-40 Fault Call
Computer: 0000 T 40
This output indicated that a call was received, but no data was detected. The call may have been a wrong number,
or the calling control panel was unable to connect with the receiver handshake. If the Caller-Identification option
is enabled, check the memory for the originating phone number.
If: Option [04] is programmed as 1 (Caller-Identification enabled and send Caller-Identification to printer)
Then: Under normal conditions, when there are no data or call faults, the printer messages will be similar to the following:
SG43 1234-346 5551212
If a Data Fault or Call Fault occurs, the printer messages will be similar to the following:
Fault Data: TRBL ????-10 5551212
Fault Call: TRBL ????-40 5551212
NOTE: “?” represents the missing data, 5551212 represents the originating telephone number.
If: Option [04] is programmed as 2 (Send Caller-Identification to printer when faulty data is received)
Then: Under normal conditions, where there are no data or call faults, the printer messages will be similar to the following:
SG42 1234-C6 CloseUsr6
If a Data Fault occurs, the printer message will be similar to the following:
Fault Data: TRBL ????-10 5551212
Caller ID
If a Fault Data or Fault Call occurs and Caller ID is enabled, the printer messages will be similar to the following:
Fault Data: ??????10 5551212
Fault Call: ??????40 5551212
NOTE: “?” represents the missing data; “551212” represents the originating telephone number.

2.1 Stopping Data Reception Manually

To cancel communications between the SG-SLR and the calling control panel, press the [C] button when the unit is
in communication mode. Pressing the [C] button will transmit a kissoff signal and hang up the receiver. This feature
may be used to hang up on a control panel that is repeatedly sending alarms.
2-Way Audio Mode SG-SLR Receiver Connections
The SLR features two telephone jacks. The connections are labelled " Telephone Line" for the incoming telephone line
and HANDSET. The handset connector allows a touch-tone telephone to be connected to the SLR for voice communication
over the same telephone line after digital data has been received. This feature is especially useful for medical signalling
installations and vocal alarm verifications.
23
 IMPORTANT NOTE: If a regular touch-tone telephone is used for 2-Way audio communication, the phone must be
left in the off-hook position. If the phone is not kept in the off-hook position, the SLR will switch to an open line,
causing the line to be dropped (hung up).
Audio Communication Methods
Two methods are available for using the 2-Way Audio Mode:
Alarm type code Method (Event)
After the digital alarm data has been received and the last kissoff has been transmitted, the receiver compares the alarm
type codes received in 3/1, 4/1, 4/2, 4/3, 10-40 BD or DTMF touch-tone formats to the value programmed in Option [33].
This will determine if the 2-Way Audio Mode should be activated. This feature is designed for use with medical signalling
systems in areas where privacy regulations apply.
This method of activation is recommended as it can distinguish between different types of alarms from the same panel,
and activate the 2-Way Audio Mode only when required. Note that Options [30] and [33] must be programmed to use
this method.
Reserved Account Code Range Method
The first digit of the Account Code determines if the 2-Way Audio Mode is to be activated.
This method is used by some alarm panels and medical signalling systems. The central station manager can group
these panels into a range of account codes in order to switch on the 2-Way Audio Mode. The transmission of an Account
Code from any of these panels will trigger the SLR’s 2-Way Audio Mode. Note that Options [30], [31] and/or [32] must
be programmed to use this method.
A combination of the two methods may also be used, please refer to pages 19-20.
EXAMPLE: Reserve a block of account codes, such as 800-9FF (for 3-digit formats) or 7000 - 8FFF ( for 4-digit formats)
for panels which can communicate in 2-Way Audio.
Audio Mode Operation
When in Audio Mode, the “On-Line” light will be ON and this message will be displayed:

<Two Way Audio>

<Press C Cancel>
The SLR buzzer can be used to indicate Audio Mode operation by programming Option [14] MUTE BUZZER as “0”. To
silence the buzzer, press the [ACK] button.
Select Option [34] to have a message indicating Audio Mode operation sent to the printer and the computer.
For example, use the character “P” (for “phone”) to represent Audio Mode operation. Program Option [34] as “50” (the
ASCII code for “P” is 50). When Audio Mode operation has begun, the following messages will be sent to the printer
and computer:
Printer: “Two Way Audio Active”
Computer: “0000 P 01”
• “0000” is the internal signals Account Code
• “P” is the character programmed in Option [34]; “01” is the receiver number
The 2-Way Audio Mode operation may be manually cancelled by pressing the [C] button. If not manually cancelled,
Audio Mode operation will automatically be cancelled when the time programmed in Option [30] expires.
To disable the 2-way audio mode feature, program Option [30] as “00”.
An output is also available on the back of the SG-SLR case which may be used to indicate activation of Audio Mode
operation.
For more details, please refer to the programmable options sections.

3. Retain last alarm message

If the option [14] is selected, the unit leaves the last alarm message on the display screen until a new message is
received. A typical alarm message is shown below:

SG43 1234-567
Open-Usr67 FF

24
 SG43 : Indicates a 4/3 Sur-Gard communication format is used
1234 : is the account code
5 : indicates an opening, while
67 : is the user number
FF : indicates that this is the last event received

4. Line Fault
If the option [11] is selected for line test delay, the SG-SLR verifies the telephone line voltage every number of
seconds programmed on the option [11]. If the line fault occurs, the “Line Fault” light turns ON and the following
message will be displayed:

*DEC-30 10:30:30
<<-Line Fault->>
The following information will be transmitted to the printer and/or computer:
Printer: TRBL ????-20 Line Fault
Computer: 0000 A 20
if the Line Check option is disabled, the unit will not send the report to the printer and/or computer. Refer to option [11]
to enable the Line Check option.
When the line condition returns to normal, the "Line Fault" light will be shut OFF. If the Line Check option is enabled
and the telephone line returns to normal, the following information will be transmitted to the printer and computer:
Printer: TRBL ????-30 Line Restr
Computer: 0000 R 30

5. Printer Error
If option [05] is enabled and there is a printer trouble (for example printer off-line, or paper out) the following will be
displayed:

*Dec-30 07:30:30
<Printer ERROR!>

6. COM1 Absent
If option [07] is enabled and COM1 is absent (for example, disconnected, or fails to send acknowledge signal) the
following message will be displayed:

*Dec-30 07:30:30
<Com#1 ABSENT>

7. 12V Battery LOW!

If the 12V back-up battery is disconnected or voltage is low, the following message will be displayed:

*Dec-30 07:30:30
12V Battery LOW!

8. AC Failure
If AC power is cut, the following message will be displayed:

*Dec-30 07:30:30
<AC Power LOST>

9. Stand-by Mode Message

In normal Stand-by operation, the following message will be displayed:

*Dec-30 07:30:30
SLR In Standby

25
SG-SLR COMMUNICATION FORMATS
Common Formats
The following formats are commonly used:
• 3-1, 4-1, 4-2 formats; 10, 14, 20 baud
• 3-1, 4-2 formats with or without checksum; 40 baud
• 3-2 format; 10, 14, 20 baud (option)
• 3-1 extended 10-40 baud
Sur-Gard DTMF Formats
Sur-Gard DTMF 4-3 and 4-3 with Checksum formats provide fast, reliable and easy to understand and decode data
transmission. On-line time will be greatly reduced when using 4-3 and 4-3 with Checksum formats. The 4-1 and 4-2
DTMF formats can also be decoded by the SG-SLR.
When using the 4-3 with Checksum format, Option [22] should be programmed as “00” to avoid conflict with the 4-1
Express format. The 4-3 with Checksum format is recommended for use with Sur-Gard security control panels.
Computer Protocols:
Acron Format
The Acron format is a DTMF format. It can transmit 3 or 4 account digits and 8 digits of channel status at a time. Each
channel can be programmed for an alarm code from "2" to "8". The restore code is only one code for 8 channels, by
convention, code "9". The software has decoded the data in each position to determine which channel is in alarm or
restore. Do not use the alarm code "1" for any zone, as this code is used for previously reported zones, and nothing
will be printed or sent to computer when this code is received.
Shown below are several examples of Acron transmissions. The following applies to these examples:
• Handshake / Kissoff: 2300Hz
• Code "0" means channel in normal condition, NO REPORT.
• Code "1" means channel previously reported, NO REPORT.
• Code "2" to "8" used for ALARM.
• Code "9" used for RESTORE status.
• Code "A" used for ARMING/CLOSING status.
• Code "B" used for LOW BATTERY status.
• Code "C" used for ALARM status.
• Code "D" used for DISARMING/OPENING status.
• Code "E" used for TROUBLE status.
• Code "F" used for ALARM status.
Transmitted Event Printer Message Computer Message
1234 AAAA AAAA Master User 0 Closing AC48-1234-00 CloseUsr#A0 1234 C A0
1234 DDDD DDDD Master User 0 Opening AC48-1234-00 Open-Usr#A0 1234 O A0
1234 000A 0000 User 4 Closing AC48-1234-A4 CloseUsr#04 1234 C A4
1234 0000 0000 24-hour Test AC48-1234-00 24HrsTest 1234 T 00
1234 BBBB BBBB Low Battery AC48-1234-B0 LwBattery 1234 T B0
1234 1111 1111 Force Arming AC48-1234-C0 Forced Zn#00 1234 T C0
1234 0700 0000 Alarm Zone 2; AC48-1234-72 AlarmZn#02 1234 A 72
with Alarm Code 7
Where AC48 represent the Acron 4 account digit and 8 digit channel status format
Ademco Contact ID Format
This DTMF format requires a dual tone handshake and 1400 Hz kissoff, or 1400Hz handshake and 1400Hz kissoff.
NOTE: If the dialer responds to a 2300 Hz handshake by sending the Contact ID Format data, the SG-SLR will accept
and decode the format. The SG-SLR will send a 1400Hz kissoff tone regardless of the handshake.
The SG-SLR will display a message similar to this one:
CONT 1234-
Group Close-- 15
• CONT represents Contact ID format • Group Close is the reported event
• 1234 is the Account Code • 15 is the event number in the SLR’s printer buffer

26
 Information is sent to the computer using the following protocol:
5RRLs18AAAAQXYZGGCCC[DC4]
5 : represents the Contact ID format
RR : represents the receiver number
L : represents the Line Card number
s : represents a space (blank character)
18 : will be displayed when this format is used
AAAA : represents the Account Code
Q : represents the Qualifier: E = new event or opening; R = new restore or closing; P
= previously reported alarm
X : represents the class codes
YZ : represents the event codes
GG : represents the group number
CCC : represents the zone codes or User ID
[DC4] : is the terminator
Ademco Express Format
This format consists of 4-digit Account Codes and 1- or 2-digit alarm codes. The SG-SLR will decode the signal as
regular 4-1 or 4-2 format. Option [22] must be programmed as “1” to decode the 4-1 Express format instead of the Sur-
Gard 4-3 with Checksum format.
Ademco Super Fast or 4-8-1 High Speed with or without checksum Format
The High Speed format consists of 4 digit account numbers, 8 channel status digits, and 1 auxiliary channel.
DSFA means DTMF Super Fast Ademco
Channel Status Codes (Digits 5 though 12)
AAAAxxxxxxxxY -> AAAA = account code
Code x
1 New event (previously unreported)
Printer: DSFA 1234-11 AlarmZn#01
Computer: 1234 A 01
2 New opening (previously unreported)
Printer: DSFA 1234-21 Open-Usr01
Computer: 1234 O 01
3 New restore (previously unreported)
Printer: DSFA 1234-31 RestrZn01
Computer: 1234 R 01
4 New closing (previously unreported)
Printer: DSFA 1234-41 CloseUsr01
Computer: 1234 C 01
5 Normal (no event since previously reported restore)
6 Previous reported event still in effect.
0 New trouble
Printer: DSFA 1234-D1 TrbleZn#01
Computer: 1234 T 01
For the ninth channel (digit 13), the following channel status codes are used:
Code Y
1 Duress report in previous 8 channels (specifically channel 1)
Printer: DSFA 1234-00 Duress——
Computer: 1234 A 00
2 Opening report in the previous 8 channels (with user ID in channel 1)
Printer: DSFA 1234-21 Open-Usr01
Computer: 1234 O 01
3 Zone Bypass/Unbypass status report in the previous 8 channels
Printer: DSFA 1234-11 BypasZn#01
Computer: 1234 B 01
Printer: DSFA 1234-31 UnBypZn#01
Computer: 1234 H 01
27
 4 Closing report in the previous 8 channels (with user ID in channel 1 if expanded reporting of user # is
selected at the communicator)
Printer: DSFA 1234-41 CloseUsr01
Computer: 1234 C 01
5 Zone trouble active/ trouble restore status report in the previous 8 channels
Printer: DSFA 1234-B1 TrbleZn#01
Computer: 1234 T B1
Printer: DSFA 1234-B2 TrbleRst01
Computer: 1234 R B1
6 System trouble active/restore reports in the previous 8 channels
Printer: DSFA 1234-C1 AClstZn#01 or DSFA 1234-C1 AClstRst01
Computer: 1234 T C1 or 1234 R C1
Printer: DSFA 1234-C2 LowBtZn#02 or DSFA 1234-C2 LowBtRst02
Computer 1234 T C2 or 1234 R C2
Printer: DSFA 1234-C3 SysFlZn#03 or DSFA 1234-C3 SysFlRst03
Computer 1234 T C3 or 1234 R C3
Printer: DSFA 1234-C4 WDTimZn#04 or DSFA 1234-C4 WDTimRst04
Computer 1234 T C4 or 1234 R C4
Printer: DSFA 1234-C5 StMsgZn#05 or 1234-C5 StMsgRst05
Computer 1234 T C5 or 1234 R C5
Printer: DSFA 1234-C6 TelcoZn#06 or 1234-C6 TelcoRst06
Computer 1234 T C6 or 1234 R C6
Printer: DSFA 1234-C8 SensoZn#08 or 1234-C8 SensoRst08
Computer: 1234 T C8 or 1234 R C8
NOTE: Zone #07 is not used for code 6.
7 Zone alarm status report, alarms are reported in previous 8 channels
8 New low battery (will not re-report on subsequent calls and will not send restore).
Printer: DSFA 1234-80 LowBt——
Computer: 1234 T 80
9 Test report, alarm status is reported in the previous 8 channels
Printer: DSFA 1234-90 24HrsTest-
Computer: 1234 T 90
0 Radio diagnostics, radio testing info is reported in previous 8 channels.
Printer: DSFA 1234-A0 Radio——
Computer: 1234 T A0

FBI Super Fast Format

This DTMF format consists of 4-digit Account Codes, 2-digit zone codes, 1-digit zone type codes, and 1-digit event
codes. The zone codes will be converted into 3-digit decimal codes by the SG-SLR.
The following are the zone type codes used by this format:
Event Code
Fire 1
Panic 2
Burglary 3
Medical 4
Auxiliary 5
Bypass 6
Inactive 7
Alarm 8
Alarm 9
Alarm 0 (A)
Opening B
Closing C
Abort D
Restore E
Trouble F
28
Modem II Format
The alarm signals sent by Radionics control panels models D4112, D6112, D7112, D8112 Honeywell D5700 using
Modem II format can be decoded by the SG-SLR.
The printer messages will be similar to the following:
MD2-1234-Alarm Report 14:05:20 - 30/06
Area=1 Point=300 14:05:20 - 30/06
• MD2 represents Modem II format
• 1234 represents the account codes.
The signals will be sent to the computer in this protocol
6RRLssssssAAAAXXYYYY[DC4]
Following the example described above, the signal will be sent to the computer as:
6011ssssss1234sAs300[DC4]

Scantronic Format
This DTMF format uses 4- or 6-digit account codes, 8 or 16 zones, and a 1-digit supervisory zone. The format requires
a dual tone handshake to send alarms, and a 1400Hz kissoff to complete the transmission. The following table shows
the zone events for this format:
Event code
for zones Event
1 New event
2 Opening
3 Restoral
4 Closure
5 No event (historic restoral or closure)
6 Old event (historic activation or opening)
7 No event on supervisory zone
8 Battery alarm on supervisory zone
9 Test on supervisory zone
In order to receive the Scantronic format, the SG-SLR should be programmed using Option [3] to send the DTMF
handshake first. The following are samples of transmissions using this format:
EXAMPLE 1
The panel sends the following in 4-16-1 format: 123455555515111555558
This transmission will be decoded as follows:
Printer Computer
S416 1234-800 LowBattery 1234 T 00
S416 1234-107 AlarmZn#07 1234 A 07
S416 1234-109 AlarmZn#09 1234 A 09
S416 1234-110 AlarmZn#10 1234 A 10
S416 1234-111 AlarmZn#11 1234 A 11
Where: S416 represent Scantronics 4 account digit, 16 alarm digit format.
EXAMPLE 2
The panel sends the following in 6-8-1 format: 987654515255537
The SG-SLR decodes:
Printer Computer
SC68 987654-02 AlarmZn#02 987654 A 02
SC68 987654-04 Open-Usr04 987654 O 04
SC68 987654-08 RestrZn#08 987654 R 08
Where: SC68 represent Scantronics 6 account digit, 8 alarm digit format

29
SIA Format
The SIA digital format is a modem format using 110 or 300 baud and the SIA protocol to transfer information from
the transmitter to the receiver.
The standard SG-SLR is equipped with the Bell 103 modem chip. The CCITT V.21 modem chip may be installed
upon request when ordering the SG-SLR or SG-SLR modules. The CCITT V.21 chip is for use with modem frequencies
specified by the CCITT V.21 recommendation.
NOTE: The SG-SLR can accept SIA formats with and without separators. The SG-SLR Version 1.00 Software implements
all of Level 1 and Part of Level 2 of the November 1991 SIA Digital Communication Standard. (The level 2 & 3
will be implemented during 1994).
To distinguish from the other formats already decoded by the SG-SLR, the data will be displayed on the printer as
follows:
SIA1-xx1234 BA-3423–––– 18:36:00-30/09
SIA1 : SIA 110 baud format and SIA3 represents SIA 300 baud format
xx1234 : Account Code 001234
BA : Burglary Alarm
3423 : Zone 3423
18:36:00 : The time in the 24-hour clock format (hours:minutes:seconds; in this example, the time
is 6:36 pm)
30-09 : The date; in this example, the date is September 30
The SG-SLR supports a maximum of 6 digits for the Account Code, and a maximum of 4 digits for the Alarm Code.
Usually, the central station automation software will interpret the Alarm Codes. For manual operation, refer to the SIA
Event Block Data Code Definitions for information on interpreting the Alarm Codes.
When an alarm is received, it will be displayed in the SG-SLR display. For the alarm message shown above, the
following would be displayed:
L01-XX1234
BA-3423----

Acknowledgements
Acknowledgements for the SIA format are tonal by default. The transmitter may, however, request data acknowledgement
by transmission of the optional configuration block.
SIA Protocol 1 for RS-232C Output (see page 38)
Refer to the SIA standard for more information concerning the SIA format.
• Please contact Sur-Gard's technical support for the complete SIA Library chart.

30
SG-SLR Library Decoding and Event Codes Table

3-1 / 4-1 Alarm Library 4-3 Alarm Library

For Alarm Corresponding Event For Alarm Corresponding Event
Message Code Code (Options 00-AF) Message Code Code (Options 20-2F)
24HrsTest 0 (A) T Default Other ∗
Fire 1 A 24HrTZn# 0xx (Axx) T 0
Panic 2 A Fire-Zn# 1xx A 1
Burglary 3 A PanicZn# 2xx A 2
Alarm 4 A BurglZn# 3xx A 3
Alarm 5 A CloseUsr 4xx C 4
Service 6 A Open-Usr 5xx O 5
Medical 7 A ServiZn# 6xx T 6
LowBattery 8 A MedicZn# 7xx A 7
Restore 9 R MessgZn# 8xx A 8
Opening B O RestrZn# 9xx R 9
Closing C C CloseGrp Bxx C C
Cancel D A Open-Grp Cxx O O
Restore E R BypasZn# Dxx B B
Trouble F T CanclUsr Exx H H
AuxilZn# Fxx A F
∗ These alternative codes are available.Ensure that the central
station automation software is able to accept these codes
3-1 Extended, 3-2, 4-2 Alarm Library if they are to be used.
For Alarm Corresponding Event
Message Code Code (Options 10-1F)
Event Codes Summary
24HrTZn# 0x (Ax) T
Code Event
Fire-Zn# 1x A
0 Automatic Test
PanicZn# 2x A
1 Fire Alarm
BurglZn# 3x A
2 Panic Alarm
AlarmZn# 4x A
3 Burglary Alarm
AlarmZn# 5x A
4 Arming by User Number
ServiZn# 6x A
5 Disarming by User Number
MedicZn# 7x A
6 Service
LwBatZn# 8x A
7 Medical Emergency
RestrZn# 9x R
8 Message
OpenUsr Bx O
9 Restore
CloseUsr Cx C
A Alarm
CanclUsr Dx A
B Bypass
RestrZn Ex R
C Arming by User Number
TroubleZn Fx T
F Auxiliary
H Cancel
O Disarming by User Number
R Restore
T Trouble
z Common Event Code

31
EVENT CODE CLASSIFICATIONS
The Event codes have been grouped according to the type of event, as described below.
Medical Alarms - 100
304 ROM checksum bad Remote Access - 410
100 Medical 305 System reset 411 Callback request made
101 Pendant transmitter 306 Panel program changed 412 Succes - download access
102 Fail to report in 307 Self-test failure 413 Unsuccessful access
Fire Alarms - 110 308 System shutdown 414 System shutdown
110 Fire alarm 309 Battery test failure 415 Dialer shutdown
111 Smoke 310 Ground fault Access Control - 420
112 Combustion Sounder/Relay Troubles - 320 421 Access denied
113 Water Flow 320 Sounder/relay 422 Access report by user
114 Heat 321 Bell 1 Special O/C - 440-450
115 Pull Station 322 Bell 2 441 Armed Stay
116 Duct 323 Alarm relay 450 O/C by Exception
117 Flame 324 Trouble relay 451 Early O/C
118 Near alarm 325 Reversing 452 Late O/C
Panic Alarms - 120 System Peripheral Troubles - 330 and 340 453 Fail to O/C
120 Panic alarm 330 System Peripheral 455 Auto Arm Fail
121 Duress 331 Polling loop open 456 O/C Partial Arm
122 Silent 332 Polling loop short 457 Exit Error
123 Audible 333 Exp. module failure 458 User on Premises
Burglar Alarms - 130 334 Repeater failure 459 Recent Close
130 Burglary 335 Local printer paper out System Disables - 500 and 510
131 Perimeter 336 Local printer failure Sounder/Relay disables - 520
132 Interior 337 Exp Mod DC Loss 520 Sounder/Relay disabl
133 24 Hour 338 Exp Mod Low Batt 521 Bell 1 disable
134 Entry/Exit 339 Exp Mod Reset 522 Bell 2 disable
135 Day/Night 341 Exp Mod Tamper 523 Alarm relay disable
136 Outdoor Communication Troubles - 350 and 360 524 Trouble relay disable
137 Tamper 350 Communication 525 Reversing relay disable
138 Near alarm 351 Telco 1 fault System peripheral Disables - 530 and 540
139 Silent Burg 352 Telco 2 fault Communication Disables - 550 and 560
General alarms 353 Long range radio 551 Dialer disabled
140 General alarm 354 Fail to communicate 552 Radio xmitter disabled
141 Polling loop open 355 Loss of radio supervision Bypasses - 570
142 Polling loop short 356 Loss of central polling 570 Zone bypass
143 Expansion module failure 357 Radio Xmtr VSWR 571 Fire bypass
144 Sensor tamper Protection Loop Troubles - 370 572 24 Hour zone bypass
145 Expansion module tamper 370 Protection loop 573 Burg. bypass
146 Silent Alarm 371 Protection loop open 574 Group bypass
24 Hour Non-Burglary - 150 and 160 372 Protection loop short 575 Swinger Bypass
150 24 Hour non-burg 373 Fire trouble Test/Misc. - 600
151 Gas detected 374 Exit Alarm 601 Manual trigger test
152 Refrigeration Sensor Troubles- 380 602 Periodic test report
153 Loss of heat 380 Sensor trouble 603 Periodic RF Xmission
154 Water leakage 381 Loss of super. - RF 604 Fire test
155 Foil break 382 Loss of super. - RPM 605 Status report to follow
156 Day trouble 383 Sensor tamper 606 Listen-in to follow
157 Low bottled gas level 384 RF xmtr. low battery 607 Walk Test Mode
158 High temp 385 Smoke Hi-Sens. 608 OFF normal condition
159 Low temp 386 Smoke Low Sens. 609 Video transmitter active
161 Loss of air flow 387 Intrusion Hi-Sens. 611 Fire test: point tested
Fire supervisory - 200 and 210 388 Intrusion Low Sens. 612 Fire test: point not tested
200 Fire supervisory 389 Detector Self Test Fail 621 Event log reset
201 Low water pressure Open/close - 400 622 Event log 50% full
202 Low CO2 400 Open/Close 623 Event log 90% full
203 Gate valve sensor 401 O/C by user 624 Event log overflow
204 Low water level 402 Group O/C 625 Time/Date Reset
205 Pump activated 403 Automatic O/C 626 Time/Date inaccurate
206 Pump failure 404 Late to O/C 627 Program mode Entry
System Troubles - 300 and 310 405 Deferred O/C 628 Program mode Exit
300 System trouble 406 Cancel 629 1& 1/3 day no read log
301 AC loss 407 Remote arm/disarm 630 Sched change
302 Low system battery 408 Quick Arm 631 Exception Schedule change
303 RAM checksum bad 409 Keyswitch O/C 632 Access Sched change
32
SG-SLR UTILITY MODES
When the SG-SLR is in the Stand-By Mode, the following functions may be accessed by pressing the [9] through [F]
keys:
[9] Ring simulation
[A] Send Computer Messages to Printer
[B] Operator Log-On
[C] Call cancel
[D] Send Printer Messages to the Printer
[E] Examine Printer Messages on Display Screen
[F] Examine Computer Messages on Display Screen

[9] Ring Simulation

This mode is used to switch the system into the communication mode. When the [9] key is pressed, The SLR will
seize the line and send the handshakes, while this message is displayed:

In Communication

This feature enables a test communication between the receiver and a digital panel without using a phone line. After
sending all the handshakes programmed at option 3, if no data is transmitted to the receiver, it will print out the following
message: “Fault Call”
(PGM IN could be used for local installation as a Ring Simulation)

[A] Send Computer Message to the Printer

This mode is used to send the computer messages in the buffer to the printer for operator’s verification. When the [A]
key is pressed, this message will be displayed:

Dump COM Msg->PR

Up=Yes, Down=No
EXAMPLE: If [s] is entered, then the printer shows:
Dump Computer Alarm Buffer
1011 ...... 0000 . R .. 06 12:37:31 - 12/10 106
1011 ...... 1234 . A .. 01 12:38:22 - 12/10 106

[B] Operator Log-On

Different operators may “log-on” to the system by entering this mode. When an operator logs on, a message similar to
this one will be printed:
Printer: Operator on duty S.G. 11:03-21/12/92
The operator’s initials, (if programmed), and the time and date will be printed. If the Star 8340 printer is being used, this
message will be printed in red.
To log on, press the [B] key, and then enter a 4-digit Password. If a valid password is entered, a log-on message will
be printed. If an invalid password is entered, the SG-SLR will sound a tone to indicate that the code was entered
incorrectly.

[C] Cancel Call

This command is used to Cancel the call when the receiver is on-line, press [C] to release the line. In stand-by mode
pressing the [C] key has no effect.

[D] Send Printer Message to the Printer

With the SG-SLR in the Standby Mode, press the [D] key to send printer messages in the buffer to the printer. When
the [D] key is pressed, this message will be displayed:

Dump PRT Msg PRT

Up=Yes, Down=No

If an error is made in entering the number, simply enter the desired number from the keypad.
Press the [t] or [Escape] button to cancel this function and return to the Stand-By Mode. Or, press the [s] button
to print the indicated messages.
33
[E] Examine Printer Message on LCD Screen
With the SG-SLR in the Standby Mode, press the [E] key to review printer messages on the display screen. When
the [E] key is pressed, this message will be displayed:

Exam PRINTER msg

Up=Yes, Down=No

If an error is made in entering the number, simply enter the desired number from the keypad.
Press the [t] or [Escape] button to cancel this function and return to the Stand-By Mode. Or, press the [s] button to
view the indicated messages.
When the [s] button is pressed, the SLR will display the printer messages, starting with the most recent message. When
[s] is pressed, a message similar to this will be displayed:

AD42-1234-05
AlarmZn#05 xx
Where xx indicates the number of printer messages in the buffer (in Hexadecimal).
Press the [s] button to scroll through the messages; the messages will be displayed in order from the most recent to
the oldest. Press the [t] button to scroll from the oldest message to the most recent.
When finished viewing the messages, press the [ESCAPE] button.

[F] Examine Computer Message on LCD Screen

With the SG-SLR in the Stand-By Mode, press the [F] key to review computer messages on the display screen. When
the [F] key is pressed, this message will be displayed:

Examine COM1 msg

Up=Yes, Down=Yes

Press the [t] or [Escape] button to cancel this function and return to the Stand-By Mode. Or, press the [s] button to
view the indicated messages.
When the [s] button is pressed, the SG-SLR will display the computer messages, starting with the most recent message.
When [s] is pressed, a message similar to this will be displayed:

1011....... 1234.a
..56 N AK xx

N : Number of times the receiver resend to COM1 (normally it should be 1 time).

AK : Character reply (ACK) from COM1. It should be 06 if computer is connected.
xx : indicates the number of computer messages in the buffer (in Hexadecimal), "FF" if
buffer is full.
Press the [s] button to scroll through the messages; the messages will be displayed in order from the most recent to
the oldest. Press the [t] button to scroll from the oldest message to the most recent.
When finished viewing the messages, press the [ESCAPE] button.
EXAMPLE:N = 1
AK = 06
Where “106” means the message was sent to computer one (“1”) time successfully and the computer replied with the
<ACK> character (“06”).

[SELECT] Silence Beeper

When the [SELECT] button is pressed, the SG-SLR shuts off the Buzzer. In programming mode it's used to select
an option.

[ESCAPE] Programming mode

When in normal mode the [ESCAPE] button may be pressed to eater programming mode. When in programming
mode the [ESCAPE] button may be used to return to normal mode.

34
SG-SLR Computer Interface
The SG-SLR is able to send alarm messages to a computer connected to the COM1 serial port. This section
describes the communication procedures, and the communications formats available for use.
Overview of Communication
When the SG-SLR receives data from a dialer, it forwards the data to COM1 and awaits an acknowledgment signal
from the computer. If a NAK signal is received from the computer, the SG-SLR will make 4 attempts to send the data.
If all four attempts fail, the SG-SLR buzzer will sound a communication failure warning. The SG-SLR will retain the
alarms in its internal buffer until communication is restored.
The SG-SLR also monitors the connection to the computer by sending a supervisory “heartbeat” signal through
COM1 every 30 seconds (This time is programmable at option 09). If the “heartbeat” transmission determines that
the computer is off-line or disconnected, a message similar to this will be sent to the printer:
Com#1 Absent!! 09:45-21/09/95
NOTE: The message indicates the time and date that communications through COM1 were determined to be interrupted.
When COM1 communications are re-established, a message similar to this one will be printed:
Com#1 Restored 09:50-21/09/93
NOTE: The message indicates the time and date that communications through COM1 were determined to be re-
established.
The “heartbeat” feature may be disabled if it is found that this feature is not compatible with the central station
automation software being used on the computer.

SG-SLR COM1 Status Report Messages

The SG-SLR will send the following messages to COM1 to report internal status conditions. SG-SLR will use an
Account Code of “0000” to indicate that it is reporting an internal condition.
Sent to COM1 Event
0000 A 01: Printer Error
0000 R 01: Printer Restored
0000 A 03: 12V Battery Low
0000 R 03: 12V Battery Restored
0000 A 05: COM1 Absent
0000 R 05: COM1 Restored
0000 A 07: Tamper Alarm on SG-SLR (not used)
0000 R 07: Tamper Restored on SG-SLR (not used)
0000 A 15: AC Failure
0000 R 15: AC Restored
0000 A D0: System Reset
0000 T 10: Faulty Data Received
0000 A 20: Telephone Line Fault
0000 R 30: Telephone Line Restored
0000 T 40: Faulty Call; no data received

Communication Protocols with Central Station Computer

The Sur-Gard SLR receiver sends the following protocol to report signals to the central station computer via the RS-
232 port.
Data Byte protocol
The Sur-Gard receiver uses 1200 baud rate, 1 start bit, 7 data bits, 1 even parity bit, and 1 stop bit structure, to
transmit and receive signals. The above protocol can be programmed on the receiver by the central station operator
to enable different configurations (Start and stop bits fixed at 1).
Acknowledgement of the Signal
The Sur-Gard receiver requires an acknowledge signal [ACK] from the computer software within a certain programmable
time for each message sent. The waiting period for the [ACK] can be adjusted up to 10 seconds. Failure to receive the
[ACK] will result in the re-transmission of the same signal three more times before giving up. In case of communication
failure with the computer, the Sur-Gard receiver can store up to 256 messages in its static RAM memory. When communication
is resumed, these messages will be automatically sent to the computer.

35
Basic Signal Protocol
1RRLssssAAAAAAs XGYYY[DC4]
1 : Protocol number
RR : Receiver number
L : Line number (fixed at one).
s : Space Character
AAAAAA : Account Code, usually 4 digits with 2 leading spaces
X : Event Code. See Table below
G : O/C by Area Number (1-F) or Space
YYY : Zone number or user number
[DC4] : Terminator, 14 Hex
Event Code Table
0 Automatic Test *
1 Fire Alarm *
2 Panic Alarm *
3 Burglary Alarm *
4 Arming by User # *
5 Disarming by User # *
6 Service
7 Medical Emergency *
8 Message *
9 Restore *
A Alarm
B Bypass
C Arming by User #
F Auxiliary
H Unbypass
O Disarming by User #
R Restore
T Trouble
Z Common Event Code
20(H) Common Event Code Space Character
* These codes are used in the Sur-Gard digital control panel with the DTMF 4/3 format.
The “space” character (20 Hex) can be used in case the automation software package combines the event code with
the zone code, conflicting with the existing account code data base.
When the O/C signals are transmitted by Groups with the user number included, the “G” code, currently from 1-F,
will be in effect to show the Group number, including the proceeding Event Code O or C, as well as the User number
at the “YYY” position. The computer may then redirect this signal when necessary.
EXAMPLE:The panel 0012 is partially armed on Group #1 and Group #2 by user #128. The Sur-Gard receiver will
send following messages to the computer:
1RRLssssss0012sC1128[DC4]
1RRLssssss0012sC2128[DC4]
The computer software could probably redirect these signals to a programmable sub-account, in which an o/c
schedule for users can be available.
The user report codes on Sur-Gard receiver can be decimal or hexadecimal digits.

36
Two-Way Audio
Once the Sur-Gard receiver is in the two-way audio mode, it sends an optional signal to the computer; Option [34]
1RRLssssss0000sPss0L[DC4]
1 : Protocol number
RR : Receiver number
L : Line number (fixed at one)
s : Space character
0000 : Account Code 0000
P : Event Code. P is recommended but it is programmable {SLR option [34])
L : Receiver number
[DC4] : Terminator 14 Hex
This signal tells the operator which line is in the two-way audio mode.
Supervisory Heartbeat Signal protocol
101sssssssssss@ssss[DC4]
s : Space character
@ : Supervisory signal
[DC4] : Terminator, 14 Hex
This signal is used to supervise the communication between the receiver and the computer. It is sent to the computer
about every 30 seconds, programmable on the receiver. The computer should acknowledge this signal with an [ACK].
It is recommended to have this signal running.
Telephone Number Protocol
4RRLAAAAAALLLTTTTTTT[DC4]
4 : Protocol number
RR : Receiver number
L : Line number
AAAAAA : Account code. If account code is less than 6 digits, leading spaces will be added.
LLL : Long distance area code. If no area code is received, sends ‘000’
TTTTTTT : Local phone number
[DC4] : Terminator, 14 Hex
Contact ID Protocol
5RRLs18AAAAQXYZGGCCC[DC4}
5 : Protocol number
RR : Receiver number
L : Line number
s : Space
18 : Contact-ID format identifier
AAAA : Four digit account codes
Q : Qualifier,
E = New event or opening, r=New restore or closing
P = Previous event
XYZ : Class code and event code
GG : Group number
CCC : Zone codes or user ID
[DC4] : Terminator, 14 Hex
Example: Account 1234 sends in a duress alarm with group number 01, and zone code 001, the receiver number
01 and line number 1 will send this signal as follows:
5011s181234E12101001[DC4]

37
Modem II and BFSK Protocols
When used with the Sur-Gard interface, this protocol is compatible to the Radionics D6500 Mode except that the
protocol number is ‘6’.
6RRLssssssAAAAXXYYYY[DC4]

6 : Protocol number
RR : Receiver number
L : Line number 9 fixed at one)
s : Space character
AAAA : Account Code (can be 3 BFSK or 4 digits (Modem II) leading spaces).
XX : One or two digit event code (dependant upon format, leading spaces).
YYYY : One to four digit reporting code (sent with leading spaces).
[DC4] : Terminator 14 Hex
SIA Protocol 1
3RRLssssAAAAAAXXYYYY[DC4]
3 : Protocol number
RR : Receiver number
L : Line number (fixed at one)
ssss : Spaces
AAAAAA : Six digit account codes. Leading spaces will be sent if account codes are less than
six digits
XX : Event code, follows the SIA “Event Block Data Code Definitions”
YYYY : Zone code. Leading spaces will be sent if zone codes are less than four digits. If
no zone codes are received from the control panel, “ss00” will be sent
[DC4] : Terminator, 14 Hex
SIA Protocol 2
The SIA Protocol 1 can not handle certain information in the SIA level 2 and 3. We now provide the optional SIA Protocol
2 as the following: option [35] enabled
SRRL[#AAAAAA|EMMZZZZ/MMZZZZ/MMZZZZ][DC4]
S : Beginning transmission of SIA protocol 2
RR : Receiver number 00-FE
L : Line number (fixed at one)
# : Account ID block code
AAAAAA : Account ID, maximum sixteen digits
| : Field separator
e : Function block code
MM : Event code or modifier
ZZZZ : Zone code, or user code, or time/date information
/ : Data code packet separator
] : Ending data delimiter
[DC4] : Terminator, 14 Hex
The length of the signal varies, and it can support the maximum 63 bytes data block transmission from the control
panel. When this optional protocol is selected, all SIA information will be sent to the host computer using this
protocol.

38
Examples from a SIA Control Panel
Standard Transmission
SRRL[#1234|Nri1BA01][DC4] or SRRL[#1234|Nri1/BA01][DC4]
S : Protocol identifier for SIA protocol 2
RR : Receiver number 01-FE
L : Line number (fixed at one)
[ : Beginning data delimiter
# : Account ID block code
1234 : Account ID
| : Field separator
N : New event function block
ri1 : Area/Partition number 1
BA01 : Burglary Alarm zone 01
] : Ending data delimiter
[DC4] : Terminator, 14 Hex
Listen-in Transmission
SRRL[#1234|Lri1BA01][DC4] or SRRL[#1234|NriBA01/L90][DC4]
S : Protocol identifier for SIA protocol 2
RR : Receiver number 01-FE
L : Line number (fixed at one)
[ : Beginning data delimiter
# : Account ID block code
1234 : Account ID
| : Field separator
L : Listen-in block
ri1 : Area/Partition number 1
/ : Data code packet separator
BA01 : Burglary Alarm zone 01
L90 : Listen in, panel will stay on line 90 s
] : Ending data delimiter
[DC4] : Terminator, 14 Hex
The receiver will switch to listen-in only if option 30 is programmed with a value other than 00.
Clock Signal Protocol
1RRLssssAAAAAAsXGYYYHH:MM:SS-dd/mm[DC4]
3RRLssssAAAAAAXXGYYYHH:MM:SS-dd/mm[DC4]
4RRLAAAAAALLLTTTTTTTHH:MM:SS-dd/mm[DC4]
5RRLs18AAAAQXYZGGCCCHH:MM:SS-dd/mm[DC4]
6RRLssssssAAAAXXYYYYHH:MM:SS-dd/mm[DC4]
8RRLAAAAsCCCCsCCCCsCHH:MM:SS-dd/mm[DC4]
9RRLssssAAAACCCCCCCCHH:MM:SS-dd/mm[DC4]
Where:
HH : Hour
MM : Minute
SS : Second
dd : Day
mm : Month
And the other codes are of the same definition as in the previous signal protocols. The supervisory heartbeat signal
can also be used along with this protocol, but the structure remains unchanged.
Ask Sur-Gard technical support for an information sheet when using the SG-SLR with one of the following software
packages:
• ABM
• Alarm Soft
• Apropos STA
• Microkey Central-1
• SIMS II
• SIMS CSM
• SIS
39
APPENDIX A ABBREVIATIONS OF COMMUNICATION FORMAT
Abbreviation description
AD31 Ademco 3-1 format
AD32 Ademco 3-2 format
AD41 Ademco 4-1 format
AD42 Ademco 4-2 format
A42C Ademco 4-2 format with Checksum
A31E Ademco 3-1 Extended format

FR31 Franklin 3-1 format

FR32 Franklin 3-2 format
FR41 Franklin 4-1 format
FR42 Franklin 4-2 format
F42C Franklin 4-2 format with Checksum
F31E Franklin 3-1 Extended format

RD31 Radionics 3-1 format

R31C Radionics 3-1 with Checksum format
RD32 Radionics3-2 format
RD42 Radionics 4-2 format
RD43 Radionics 4-3 format
R42C Radionics 4-2 format with Checksum
R31E Radionics 3-1 Extended format

SG41 Sur-Gard 4-1 format

SG42 Sur-Gard 4-2 format
SG43 Sur-Gard 4-3 format
S43C Sur-Gard 4-3 format with Checksum

D41E DTMF 4-1 Express format

D42E DTMF 4-2 Express format

AC38 Acron 3-8 format

AC48 Acron 4-8 format

SC68 Scantronic 6-8-1 format

S416 Scantronic 4-16-1 format

SIA1 SIA 110 baud format

SIA3 SIA 300 baud format

DFBI DTMF FBI Format

CONT Contact ID Format
DSFA DTMF Super Fast Ademco Format
SFAC Super Fast Ademco with Checksum
MD2 ModemII format
BFSK BFSK format

40
APPENDIX B SG-SLR QUICK REFERENCE GUIDE
SG-SLR Utility Modes
Press [SELECT] when “Ack” light flashes to Acknowledge event
[9] Ring Simulation
[A] Send Computer Messages to Printer
[B] Operator Log-On
[C] Cancel call
[D] Send Printer Messages to the Printer
[E] Examine Printer Messages on Display Screen
[F] Examine Computer Messages on Display Screen
[ESCAPE] Programming Mode

SG-SLR Configuration Mode

Press the [Escape] button when the system is in Stand-By Mode and enter the Master Password.
Press the [s] button to display the next menu item; press the [t] button to display the previous menu item. Press
the [SELECT] button to select the menu item presented shown on the display screen.
Menu Item Function Default
01 Set Date and Time 00:00:00 NUL-00-00
02 System Passwords FD#0 - CAFE operator S.G. 1-F Blank operator S.G.
03 System Handshake 1 2 3 4 5 6 7 0
04 Caller Identification 0
05 Printer Select Backup=0; Enable=1
06 COM1 Configuration Baud: 1200, Parity: 02, Data: 7 bits
07 COM1 Format 1
08 ACK Wait Delay 4 seconds
09 Heartbeat Select 30 seconds
10 Contrast Adjust Full Contrast
11 Line Check 10 sec.
12 Erase Memory
13 Mute Buzzer 0
14 Keep Last Message 0
15 COM1 Diagnostics 0
16 Display Program Version SLR Ver 1.20
17 Monitor Battery
18 Select Year/Seconds 0
19 Force Reset
20 Change Receiver Number 01
21 3-2 Format 0
22 4-1 Express Format 0
23 Off Hook Duration 00 Min.
24 Boost Signal 0
25 3-1, 4-1 Event Codes TAAAAAAAARTOCAAT
26 4-2 Event Code TAAAAAAAARTOCAAT
27 4-3 Event Code TAAACOTAARTCOBHA
28 Handshake/Kissoff Duration 1.0 sec.
29 Plain Library 1
30 Audio Time 0
31 Audio Account 4 0
32 Audio Account 3 0
33 Audio Code 0
34 Audio Event 0
35 SIA Option 0

41
APPENDIX C TROUBLE SHOOTING
Problem: No communication with the central station computer on COM1
Solution: Ensure that the cable connected to COM1 is an RS232 cable; it should not be a null-modem type.
Check the baud rate for COM1 (SG-SLR Configuration Option 06)
Check the COM1 communication format (SG-SLR Configuration Option 07)
Check the computer software set-up
Enable COM1 Diagnostics with SG-SLR Configuration Option 15 and examine the communications on the
display screen. View the Tx/Rx light for Data transmit/Data receive.

Problem: Bad communication with central station computer.

Solution: The central station software is too slow to provide the acknowledgement signal for the SG-SLR. Contact the
software manufacturer for a software upgrade.
Increase the acknowledge wait time with SG-SLR Configuration Option 08.
Check COM1 baud rate and communication format using SG-SLR Configuration Options 06 and 07
Ensure that the COM1 connection is secure

Problem: Control panel sends repetitive alarms

Solution: Panel may not be waiting long enough for kissoff tone. The panel should be programmed to wait for 3
seconds before resending an alarm. If required, contact the control panel manufacturer for a software
upgrade.
The panel has sent data with the wrong handshake. Check the SG-SLR configuration and make any required
changes.
If the telephone line is noisy, the control panel dialer may have difficulty receiving the kissoff tone; try using
a longer or different kissoff tone.

Problem: Fault in received digital/DTMF data

Solution: Enable SG-SLR Option 24 to boost the signal strength.
Check the telephone line to determine if noise is a problem.

Problem: Printer Error

Solution: Ensure that the printer is on, has paper inserted properly, and is on-line. Ensure that the printer is a
compatible parallel printer, such as the Star 8340.

Problem: Line Fault

Solution: Check the voltage on the telephone line; it should measure as at least 4V when the receiver is on-line, and
approximately 50V when the receiver is off-line.
Check if the appropriate telephone cable is connected to the DML4.

Problem: Security Control Panel reporting in unexpected communication format

Solution: Check the control panel’s programming and communication formats. Note that some panels will respond to
the first handshake and send the message corresponding to that handshake or send the message regardless
of the handshake.
Check the SG-SLR handshake tone selection and make any required changes.

Problem: Faulty call

Solution: Ensure that the handshake required by the panel is programmed in the SG-SLR handshakes.
Ensure that the handshake is being sent at the proper position
Ensure that the security control panel does not hang up before it receives its handshake
Check the SG-SLR handshakes order and make any required changes

42
APPENDIX C TROUBLE SHOOTING

Problem: The SG-SLR does not send the kissoff in Contact ID format
Solution: Check to see if the security control panel has been programmed with “A” where “0” (zero) is required in
the reporting codes. If so, the checksum will not match and the SG-SLR will not send the kissoff tone.
Check the control panel programming and make any required changes.

Problem: The computer receives an invalid alarm every 30 seconds

Solution: Ensure that the Sur-Gard interface is available in the computer software being used. If not, change the
software set-up to use the Sur-Gard interface. Also, the heartbeat transmission may be temporarily disabled
by programming the heartbeat interval time to “00” in SG-SLR Option [09].

APPENDIX D CONNECTION BETWEEN SG-SLR AND COMPUTER

HOW TO CONTACT US
Sales
For information about additional products, please call our sales number: 1-800-418-7618 or e-mail us at
sales@sur-gard.com.
Calling Technical Support
If you have questions of problems when using Sur-Gard products, you can call technical support. If you are within the
United States, Puerto Rico, the US Virgin Islands or Canada, you can get support by dialling 1-800-503-5869. If you
are outside these areas, please call (416) 665-4494.
Internet
Sur-Gard will soon have a WWW home page. Here, you will be able to search the Sur-Gard technical information
database and read information about new products. You will also be able to send us your questions. Our World Wide
Web address is http://www.sur-gard.com.
Products
The SG-SLR central station receiver was designed to suit your needs. If you ever have a suggestion about the SLR or
about any one of our products, please contact us. We genuinely appreciate your comments. Write to:
Sur-Gard Security Systems Ltd.
Receiver Product Manager
401 Magnetic Drive, Unit 24
Downsview, Ontario, Canada
M3J 3H9
43
APPENDIX E SG-SLR COMMUNICATION FORMATS

Name Handshake Data Baud Format Kiss Off

01 Ademco Slow 1400Hz 1900Hz 10 3-1, 3-1 extended, 1400Hz
3-2 or 4-1, 4-2 1400Hz
02 Silent Knight 1400Hz 1900Hz 14 3-1, 3-1 extended, 1400Hz
Fast 3-2 or 4-1, 4-2 1400Hz
03 Franklin, 2300Hz 1800Hz 20 3-1, 3-1 extended, 2300Hz
Sescoa 3-2 or 4-1, 4-2 2300Hz
04 Radionics 2300Hz 1800Hz 40 3-1, 3-1 extended, 4-2 2300Hz
05 Radionics 2300Hz 1800Hz 40 3-1 + checksum 2300Hz
3-1 + checksum extended 2300Hz
4-2 + checksum 2300Hz
06 SIA FSK MARK FSK MARK/ 110/300 tonal/
Level 1, 2 SPACE Data ack
07 Contact ID Dual Tone DTMF DTMF 4-2-1-3-2-3 1400Hz
1400Hz
08 Sur-Gard 2300Hz DTMF DTMF 4-3 2300Hz
09 Sur-Gard Dual Tone DTMF DTMF 4-3 1400Hz
1400Hz
10 Sur-Gard 2300Hz DTMF DTMF 4-3 + checksum 2300Hz
11 Sur-Gard Dual Tone DTMF DTMF 4-3 + checksum 1400Hz
1400Hz
12 Super Fast Dual Tone DTMF DTMF 4-8-1 1400Hz
Ademco
13 Scantronics Dual Tone DTMF DTMF 4-8-1, & 4-16-1, 1400Hz
6-8-1, & 6-16-1 1400Hz
14 Acron 1400Hz DTMF DTMF 3-8 & 4-8 1400Hz
Super Fast
15 Ademco Dual Tone . DTMF DTMF 4-1 (Option), 4-2 1400Hz
Express
16 FBI Dual Tone DTMF DTMF 4-3-1 1400Hz
Super Fast
17 Modem II FSK FSK 110 FSK
18 BFSK 1400Hz FSK 42 FSK 1400Hz
19 BFSK 2300Hz FSK 42 FSK 2300Hz

44
APPENDIX F
DECIMAL - HEX - BINARY CONVERSION CHART
DEC HEX BINARY DEC HEX BINARY DEC HEX BINARY DEC HEX BINARY
000 00 0000 0000 064 40 0100 0000 128 80 1000 0000 192 C0 1100 0000
001 01 0000 0001 065 41 0100 0001 129 81 1000 0001 193 C1 1100 0001
002 02 0000 0010 066 42 0100 0010 130 82 1000 0010 194 C2 1100 0010
003 03 0000 0011 067 43 0100 0011 131 83 1000 0011 195 C3 1100 0011
004 04 0000 0100 068 44 0100 0100 132 84 1000 0100 196 C4 1100 0100
005 05 0000 0101 069 45 0100 0101 133 85 1000 0101 197 C5 1100 0101
006 06 0000 0110 070 46 0100 0110 134 86 1000 0110 198 C6 1100 0110
007 07 0000 0111 071 47 0100 0111 135 87 1000 0111 199 C7 1100 0111
008 08 0000 1000 072 48 0100 1000 136 88 1000 1000 200 C8 1100 1000
009 09 0000 1001 073 49 0100 1001 137 89 1000 1001 201 C9 1100 1001
010 0A 0000 1010 074 4A 0100 1010 138 8A 1000 1010 202 CA 1100 1010
011 0B 0000 1011 075 4B 0100 1011 139 8B 1000 1011 203 CB 1100 1011
012 0C 0000 1100 076 4C 0100 1100 140 8C 1000 1100 204 CC 1100 1100
013 0D 0000 1101 077 4D 0100 1101 141 8D 1000 1101 205 CD 1100 1101
014 0E 0000 1110 078 4E 0100 1110 142 8E 1000 1110 206 CE 1100 1110
015 0F 0000 1111 079 4F 0100 1111 143 8F 1000 1111 207 CF 1100 1111
016 10 0001 0000 080 50 0100 0000 144 90 1001 0000 208 D0 1101 0000
017 11 0001 0001 081 51 0101 0001 145 91 1001 0001 209 D1 1101 0001
018 12 0001 0010 082 52 0101 0010 146 92 1001 0010 210 D2 1101 0010
019 13 0001 0011 083 53 0101 0011 147 93 1001 0011 211 D3 1101 0011
020 14 0001 0100 084 54 0101 0100 148 94 1001 0100 212 D4 1101 0100
021 15 0001 0101 085 55 0101 0101 149 95 1001 0101 213 D5 1101 0101
022 16 0001 0110 086 56 0101 0110 150 96 1001 0110 214 D6 1101 0110
023 17 0001 0111 087 57 0101 0111 151 97 1001 0111 215 D7 1101 0111
024 18 0001 1000 088 58 0101 1000 152 98 1001 1000 216 D8 1101 1000
025 19 0001 1001 089 59 0101 1001 153 99 1001 1001 217 D9 1101 1001
026 1A 0001 1010 090 5A 0101 1010 154 9A 1001 1010 218 DA 1101 1010
027 1B 0001 1011 091 5B 0101 1011 155 9B 1001 1011 219 DB 1101 1011
028 1C 0001 1100 092 5C 0101 1100 156 9C 1001 1100 220 DC 1101 1100
029 1D 0001 1101 093 5D 0101 1101 157 9D 1001 1101 221 DD 1101 1101
030 1E 0001 1110 094 5E 0101 1110 158 9E 1001 1110 222 DE 1101 1110
031 1F 0001 1111 095 5F 0101 1111 159 9F 1001 1111 223 DF 1101 1111
032 20 0010 0000 096 60 0110 0000 160 A0 1010 0000 224 E0 1110 0000
033 21 0010 0001 097 61 0110 0001 161 A1 1010 0001 225 E1 1110 0001
034 22 0010 0010 098 62 0110 0010 162 A2 1010 0010 226 E2 1110 0010
035 23 0010 0011 099 63 0110 0011 163 A3 1010 0011 227 E3 1110 0011
036 24 0010 0100 100 64 0110 0100 164 A4 1010 0100 228 E4 1110 0100
037 25 0010 0101 101 65 0110 0101 165 A5 1010 0101 229 E5 1110 0101
038 26 0010 0110 102 66 0110 0110 166 A6 1010 0110 230 E6 1110 0110
039 27 0010 0111 103 67 0110 0111 167 A7 1010 0111 231 E7 1110 0111
040 28 0010 1000 104 68 0110 1000 168 A8 1010 1000 232 E8 1110 1000
041 29 0010 1001 105 69 0110 1001 169 A9 1010 1001 233 E9 1110 1001
042 2A 0010 1010 106 6A 0110 1010 170 AA 1010 1010 234 EA 1110 1010
043 2B 0010 1011 107 6B 0110 1011 171 AB 1010 1011 235 EB 1110 1011
044 2C 0010 1100 108 6C 0110 1100 172 AC 1010 1100 236 EC 1110 1100
045 2D 0010 1101 109 6D 0110 1101 173 AD 1010 1101 237 ED 1110 1101
046 2E 0010 1110 110 6E 0110 1110 174 AE 1010 1110 238 EE 1110 1110
047 2F 0010 1111 111 6F 0110 1111 175 AF 1010 1111 239 EF 1110 1111
048 30 0011 0000 112 70 0111 0000 176 B0 1011 0000 240 F0 1111 0000
049 31 0011 0001 113 71 0111 0001 177 B1 1011 0001 241 F1 1111 0001
050 32 0011 0010 114 72 0111 0010 178 B2 1011 0010 242 F2 1111 0010
051 33 0011 0011 115 73 0111 0011 179 B3 1011 0011 243 F3 1111 0011
052 34 0011 0100 116 74 0111 0100 180 B4 1011 0100 244 F4 1111 0100
053 35 0011 0101 117 75 0111 0101 181 B5 1011 0101 245 F5 1111 0101
054 36 0011 0110 118 76 0111 0110 182 B6 1011 0110 246 F6 1111 0110
055 37 0011 0111 119 77 0111 0111 183 B7 1011 0111 247 F7 1111 0111
056 38 0011 1000 120 78 0111 1000 184 B8 1011 1000 248 F8 1111 1000
057 39 0011 1001 121 79 0111 1001 185 B9 1011 1001 249 F9 1111 1001
058 3A 0011 1010 122 7A 0111 1010 186 BA 1011 1010 250 FA 1111 1010
059 3B 0011 1011 123 7B 0111 1011 187 BB 1011 1011 251 FB 1111 1011
060 3C 0011 1100 124 7C 0111 1100 188 BC 1011 1100 252 FC 1111 1100
061 3D 0011 1101 125 7D 0111 1101 189 BD 1011 1101 253 FD 1111 1101
062 3E 0011 1110 126 7E 0111 1110 190 BE 1011 1110 254 FE 1111 1110
063 3F 0011 1111 127 7F 0111 1111 191 BF 1011 1111 255 FF 1111 1111
45
 NOTICE: The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety requirements.
Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to request the user to disconnect the equipment.
User should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the requirement that the sum
of the Ringer Equivalence Number of all the devices does not exceed 100.
The REN of this unit is 0.1.

AVIS: L’étiquette de l’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le
matériel est conforme à certaines normes de protection, d’exploitation et de sécurité des réseaux de
télécommunications. Industrie Canada n’assure toutefois pas que le matériel fonctionnera à la satisfaction
de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations
de l’entreprise locale de télécommunication. Le matériel doit également être installé en suivant une
méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité aux
conditions énoncées ci-dessus n’empêchent pas la dégradation du service dans certaines situations.
Les réparations de matériel homologué doivent être effectuées par un centre d’entretien canadien
autorisé désigné par le fournisseur. La compagnie de télécommunications peut demander à l’utilisateur
de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou
à cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source
d’énergie électrique, les lignes téléphoniques et les canalisations d’eau métalliques, s’il y en a, sont
raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.
AVERTISSEMENT: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir
recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas.
AVIS: L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre
maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d’une interface
téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la
somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 100.
L’indice d’équivalence de la sonnerie (IES) de ce produit est 0.1.

LIMITED WARRANTY
Sur-Gard Ltd. warrants that for a period of sixty months from the date of purchase, the product shall be free of defects in
materials and workmanship under normal use and that in fulfilment of any breach of such warranty, Sur-Gard Ltd. shall, at
its option, repair or replace the defective equipment upon return of the equipment to its repair depot. This warranty applies only
to defects in parts and workmanship and not to damage incurred in shipping or handling, or damage due to causes beyond
the control of Sur-Gard Ltd., such as lightning, excessive voltage, mechanical shock, water damage, or damage arising out of
abuse, alteration or improper application of the equipment.
The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other warranties, whether
expressed or implied and of all other obligations or liabilities on the part of Sur-Gard Ltd. This warranty contains the entire
warranty. Sur-Gard neither assumes, nor authorizes any other person purporting to act on its behalf to modify or to change this
warranty, nor to assume for it any other warranty or liability concerning this product.
In no event shall Sur-Gard Ltd. be liable for any direct, indirect or consequential damages, loss of anticipated profits, loss of time
or any other losses incurred by the buyer in connection with the purchase, installation or operation or failure of this product.
WARNING
Sur-Gard Ltd. recommends that the entire system be completely tested on a regular basis. However, despite frequent testing,
and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as
expected.
© 1997 Sur-Gard Security Systems Ltd. 29001293 R1
Printed in Canada
 1 .20 res
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INSTALLATION
MANUAL

SG-SLR
Software Version 1.20
FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communication. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
CAUTION: Changes or modification not expressly approved by Sur-Gard Security Systems Ltd. could void the user’s
authority to operate the equipment.
Important Information
This equipment complies with Part 68 of the FCC Rules. On the back of this equipment is a label that contains among
other information, the FCC registration number of this equipment.
Notification to Telephone Company
Upon request, the customer shall notify the telephone company of the particular line to which the connection will be made,
and provide the FCC registration number and the ringer equivalence of the protective circuit.
FCC Registration Number: 1VDCAN-20831-AL-N
Ringer Equivalence Number: 0.1B
Telephone Connection Requirements
Except for the telephone company provided ringers, all connections to the telephone network shall be made through
standard plugs and telephone company provided jacks, or equivalent, in such a manner as to allow for easy, immediate
disconnection of the terminal equipment. Standard jacks shall be so arranged that, if the plug connected thereto is
withdrawn, no interference to the operation of the equipment at the customer’s premises which remains connected to the
telephone network shall occur by reason of such withdrawal.
Incidence of Harm
Should terminal equipment or protective circuitry cause harm to the telephone network, the telephone company shall,
where practicable, notify the customer that temporary disconnection of service may be required; however, where prior
notice is not practicable, the telephone company may temporarily discontinue service if such action is deemed reasonable
in the circumstances. In the case of such temporary discontinuance, the telephone company shall promptly notify the
customer and will be given the opportunity to correct the situation.
Changes in Telephone Company Equipment or Facilities
The telephone company may make changes in its communications facilities, equipment, operations or procedures, where
such actions are reasonably required and proper in its business. Should any such changes render the customer’s
terminal equipment incompatible with the telephone company facilities, the customer shall be given adequate notice to
effect the modifications to maintain uninterrupted service.
General
This equipment should not be used on coin telephone lines. Connection to party line service is subject to state tariffs.
Ringer Equivalence Number (REN)
The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of
those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices
connected to one line should not exceed five (5). To be certain of the number of devices that you may connect to your
line, you may want to contact your local telephone company.
Equipment Maintenance Facility
If you experience trouble with this telephone equipment, please contact the facility indicated below for information on
obtaining service or repairs. The telephone company may ask you disconnect this equipment from the network until the
problem has been corrected or until you are sure that the equipment is not malfunctioning.
U.S. Point of Contact
Digital Security Controls Ltd.
160 Washburn St.
Lockport, NY 14094
Table of Contents

INTRODUCTION ........................................................................................................................................................................... 1
Power and Supervision ........................................................................................................................................................ 1
Compatibility ....................................................................................................................................................................... 1
System Overview ................................................................................................................................................................ 2
SG-SLR SINGLE LINE RECEIVER .............................................................................................................................................. 3
General Information ............................................................................................................................................................. 3
Features .............................................................................................................................................................................. 3
NEW FEATURES FOR SG-SLR SOFTWARE VERSION 1.20 ..................................................................................................... 4
New Format ......................................................................................................................................................................... 4
Improvements ..................................................................................................................................................................... 4
New Printer Library ............................................................................................................................................................. 4
QUICK START ............................................................................................................................................................................... 5
Receiver Setup and Operation Without Programming ....................................................................................................... 5
Bench Testing ..................................................................................................................................................................... 5
INSTALLATION ............................................................................................................................................................................. 6
Mounting the Receiver ....................................................................................................................................................... 6
Printer Connections ............................................................................................................................................................ 6
Telephone Line Connections .............................................................................................................................................. 6
Grounding ........................................................................................................................................................................... 6
Battery Charging Current ................................................................................................................................................... 6
Installation Checklist .......................................................................................................................................................... 6
SG-SLR Backplane Connection Diagram .......................................................................................................................... 7
Installation .......................................................................................................................................................................... 8
SG-SLR Controls ................................................................................................................................................................. 8
SG-SLR OPERATING MODE ........................................................................................................................................................ 9
SG-SLR Cold Start-up (Cold Boot) ..................................................................................................................................... 9
SG-SLR in Stand-By Mode ................................................................................................................................................. 9
SG-SLR Configuration Mode .............................................................................................................................................. 9
Configuration Options ...................................................................................................................................................... 10
Option 01: Setting the Clock ........................................................................................................................................... 10
Option 02: Changing System Passwords ......................................................................................................................... 11
Option 03: System Handshakes ...................................................................................................................................... 11
Option 04: Caller Identification ......................................................................................................................................... 12
Option 05: Select Printer Function .................................................................................................................................. 13
Option 06: COM1 Configuration ...................................................................................................................................... 13
Option 07: COM1 Communication Format ...................................................................................................................... 14
Option 08: Wait Time for Acknowledge on COM1 .......................................................................................................... 14
Option 09: Heartbeat Time for COM1 ............................................................................................................................. 14
Option 10: Adjust LCD Contrast ...................................................................................................................................... 14
Option 11: Line Check ...................................................................................................................................................... 15
Option 12: Erase Alarm Message Buffer ......................................................................................................................... 15
Option 13: Mute Buzzer ................................................................................................................................................... 15
Option 14: Display Last Message ................................................................................................................................... 15
Option 15: COM1 Diagnostic .......................................................................................................................................... 16
Option 16: Display Software Version ............................................................................................................................... 16
Option 17: Battery Monitor .............................................................................................................................................. 16
Option 18: Alarm Messages Print Year or Seconds ........................................................................................................ 16
Option 19: System Reset ................................................................................................................................................. 17
Option 20: Change Receiver Number ............................................................................................................................. 17
Option 21: 3-2 Format ...................................................................................................................................................... 17
Option 22: 4-1 Express Format ........................................................................................................................................ 17
Option 23: Off Hook Time ................................................................................................................................................. 17
Option 24: Boost Signal .................................................................................................................................................... 18

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 Option 25: 3-1 / 4-1 Format Event Code .......................................................................................................................... 18
Option 26: 4-2 Format Event Code .................................................................................................................................. 18
Option 27: 4-3 Format Event Code .................................................................................................................................. 19
Option 28: Handshake and Kissoff Duration .................................................................................................................... 19
Option 29: Plain library ..................................................................................................................................................... 19
Option 30: 2-Way Audio (Handset) Activation Time ........................................................................................................ 19
Option 31: 4-Digit Account Codes to Activate 2-Way Audio .......................................................................................... 19
Option 32: 3-Digit Account Codes to Activate 2-Way Audio ........................................................................................... 20
Option 33: Alarm Codes to Activate 2-Way Audio ........................................................................................................... 20
Option 34: Audio Event Code ........................................................................................................................................... 20
Option 35: SIA Option ...................................................................................................................................................... 21
SG-SLR SYSTEM STATUS ......................................................................................................................................................... 22
SG-SLR Stand-By Mode ................................................................................................................................................... 22
1. COM1 Diagnostics ....................................................................................................................................................... 22
2. Data Reception ............................................................................................................................................................. 22
2.1 Stopping Data Reception Manually ........................................................................................................................... 23
3. Retain last alarm message ........................................................................................................................................... 24
4. Line Fault ...................................................................................................................................................................... 25
5. Printer Error ................................................................................................................................................................... 25
6. COM1 Absent ............................................................................................................................................................... 25
7. 12V Battery LOW! ......................................................................................................................................................... 25
8. AC Failure ..................................................................................................................................................................... 25
9. Stand-by Mode Message ............................................................................................................................................. 25
SG-SLR COMMUNICATION FORMATS ..................................................................................................................................... 26
SG-SLR Library Decoding and Event Codes Table ......................................................................................................... 31
EVENT CODE CLASSIFICATIONS ............................................................................................................................................. 32
SG-SLR UTILITY MODES ........................................................................................................................................................... 33
[9] Ring Simulation ........................................................................................................................................................... 33
[A] Send Computer Message to the Printer ..................................................................................................................... 33
[B] Operator Log-On ........................................................................................................................................................ 33
[C] Cancel Call ................................................................................................................................................................. 33
[D] Send Printer Message to the Printer .......................................................................................................................... 33
[E] Examine Printer Message on LCD Screen ................................................................................................................. 34
[F] Examine Computer Message on LCD Screen ............................................................................................................ 34
[SELECT] Silence Beeper ................................................................................................................................................ 34
[ESCAPE] Programming mode ......................................................................................................................................... 34
SG-SLR Computer Interface ............................................................................................................................................. 35
APPENDIX A ABBREVIATION OF COMMUNICATION FORMAT ............................................................................................. 40
APPENDIX B SG-SLR QUICK REFERENCE GUIDE ............................................................................................................... 41
SG-SLR Utility Modes ....................................................................................................................................................... 41
SG-SLR Configuration Mode ............................................................................................................................................ 41
APPENDIX C TROUBLE SHOOTING ......................................................................................................................................... 42
APPENDIX D CONNECTION BETWEEN SG-SLR AND COMPUTER ...................................................................................... 43
HOW TO CONTACT US ............................................................................................................................................................... 43
APPENDIX E SG-SLR COMMUNICATION FORMATS .............................................................................................................. 44
APPENDIX F DECIMAL - HEX - BINARY CONVERSION CHART ............................................................................................ 45

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