Mishi Gupta
7703866718 | mishi.gupta@gmail.com
Pune, Maharashtra
Skill Profile
HR Operations/ HRBP
Seasoned HR Professional with 9 years of cross-functional expertise in Human Resource Management.
To contribute my professional and personal skills in areas of Human Resource Development for achieving Business goals and
thus keep learning and growing with the Organization.
Expertise in HR Business Partner, HR MIS, PowerPoint, Change Management, HR Audit, Team Management, Pre-Post
Recruitment activities, Leave Management, Payroll Inputs, Stats and Retirals, Exit Management, F&F settlement.
Occupational Contour
Organization Cogitech Solutions Pvt. Ltd. May ’19 to Present
Designation Manager – HR
Role:
ü Executive level recruitments
ü Define certain processes like Onboarding, Leave Management, Payroll, Relocation, Visa, Travel, etc.
ü Responsible for maintaining the Organization data and reporting on a set frequency.
ü Manage Payroll and vendor management
ü Leading employee engagement activities and employee benefits for India employees
Organization Noema Software House Sep ’18 to Mar’ 19
Designation Assistant Manager – HR
Role:
ü Prepare different policies like Travel Policy, Code of Conduct, Recruitment policy, Exit Policy, etc and implement
them in the organization.
ü Define certain processes like Onboarding, Leave Management, Payroll, Relocation, Visa, Travel, etc.
ü Responsible for maintaining the Organization data and reporting on a set frequency.
ü Looking at the entire HR work flow from Hire to retire.
Organization SBI Card – GE Capital Jan ’16 to Apr’18
Designation Assistant Manager – HR
Role:
Ø As HR Business Partner (Handling 300 employees)
ü Goals setting for various functions & KPI benchmarking
ü Responsible for new hire orientation & in-house training delivery
ü Identifying HI-POT resources & devising career development programs to nurture talent
ü Designing robust talent pipelines & driving talent management initiatives
ü Assessing skills & competency gaps & planning Annual Training Calendar for various hierarchical levels
ü Attrition analysis & devising strategies to ring-fence talent
ü Providing instant feedback on all HR processes, procedures & initiatives
ü Keeping track of & addressing regular grievance & compliance issues
ü Running Employee Recreation Programs
Ø MIS Reports
ü Generation and maintenance of effective MIS Reports periodically.
ü Maintenance of Project related employee movements
ü Attrition Report- Monthly, quarterly and yearly analysis of attrition data.
ü New Hires Report – For Monthly, quarterly and yearly analysis.
ü Mail Merge from excel to Outlook email and MS Word using Excel Macros. This was used when personalized
email to all employees is needed to be sent. E.g. Bonus information, Offer letter, Follow up for certain documents
from a comprised list.
ü Helped various other departments for writing excel Macros code enabling them to send out mass mailers as per
their requirements
ü Have worked on a project where a summary table was generated by writing codes in a Macro which includes
formatting and data presentation. This project was for HR Dashboard.
Ø As Change Agent
ü Preparing the BRD of process flow for new tool implementation including policy statements
ü Leading the Training of new tool usage to functional managers and employees
ü Timely sharing the challenges in using the new tool and help devising work around
ü Coordinating with various other functions to ensure smooth transitioning and data correction of respective function
ü Leading change management projects for internal clients
Ø HR Operations
ü Ensuring smooth Onboarding of employees and coordinating with departments for assets allocation
ü Leading the project of Liaisoning with SBI for opening SBI salary account for all employees
ü Keeping HR processes in a full compliance with the legal & regulatory (internal / external) framework
ü Maintaining & updating Employee Dockets à Running post-training assessments
ü Exit Process, F&F Closure
ü Updating Senior Management through HR-MIS every month
Organization Affle India Pvt. Ltd. May ‘15 – Jan ‘16
Designation Assistant Manager HR
Role:
Ø Recruitment solutions up to the level of Deputy Manager.
Ø Coordinating with line managers and business leaders for interviews.
Ø Coordinating with consultants for closing the vacancy on time
Ø Cover the HR aspect of completing all the joining formalities like employment form, bank forms, PF forms and
collecting all the relevant documents to open a new employee record.
Ø Ensuring quality delivery in On-boarding & Training via content review & improvement
Ø Leave Management
Ø Sharing Payroll inputs with Accounts team w.r.t HR components
Ø Processing of all management incentive bonuses and salary deferrals.
Ø Medical Insurance Data update with relevant additions/deletions.
Ø First point of contact for employee’s queries.
Ø Administering employee feedback surveys and ensuring corrective action, when required.
Ø Building and maintaining personal touch with employees.
Ø Grievance handling whenever complaint arises
Ø Co-ordination & Managing employee engagement activities
Ø Fun at work events.
Ø SPOC for PAN India employees for driving PMS
Ø Setting up and monitoring the KRAs for the employees in alignment with the organizational and departmental goals.
Ø Reviewing the KRAs post probation period of the employees and taking corrective actions.
Ø Evaluating the performance of the employees in co-ordination with the BU Heads.
Ø Handing over the appraisal letter and updating the systems accordingly
Ø Ideating & implementing Rewards & Recognition schemes for various functions
Ø Reviewing & overhauling of policies as per business objectives & industry benchmarking
Ø Attrition analysis & recommending various aids on regular intervals to Business for controlling Talent Loss
Ø Managing end to end Exit formalities
Ø F&F sheet preparation and sharing the same with employee.
Ø Identifying high performers & devising appropriate retention & development programs aligned with Business strategy
Organization EPAY Systems Nov ‘13 – Apr ‘15
Designation Senior HR Executive
Role:
Ø Designing and creating reports on Salesforce tool for business.
Ø Handling Time Management of employees of our clients
Ø Processing Payroll for the clients
Ø Designing and creating Custom Reports as per the client requirements using Excel and Oracle/MS SQL Database.
Ø Resolving Employee queries
Ø Communicating with US Clients daily to work with them on setting up a new account on internal software Blue force.
Ø Helping in implementing HR Policies
Ø Leave and Attendance management
Organization Northeast Today News Magazine Nov ‘12 – Nov ‘13
Designation HR Executive
Role:
Ø Handling On-boarding and Joining Formalities
Ø Managing leave and attendance of the employees and sending the final report to Accounts team
Ø Drafting and implementing HR policies and procedures
Ø Conducting Soft skills training
Ø Handling Employee Grievances (Single point of Contact) and conduct Exit interviews
Ø Monthly survey on the major reason of attrition and worked toward addressing the same
Ø Taking care of the employee satisfaction activities like Birthdays, Anniversaries and Parenthood wishes and arrange
for the gifts accordingly.
Organization CGI Information Systems and Management Consultants Nov ‘10 – Nov ‘12
Designation Associate HR
Role:
Ø Preparing and publishing the demand supply tracker every week.
Ø Working closely with Project managers for their requirements and skill sets. Accordingly lining up internal candidates
for interview.
Ø Preparing and publishing Allocation report every week to the management.
Ø Managing leave and attendance of the employees and sending the final report to Accounts team
Ø Independently handled entire Exit process (Voluntary & Involuntary) for PAN India (Bengaluru, Hyderabad, Mumbai)
Ø Monthly survey on the major reason of attrition and worked toward addressing the same
Ø Prepared Attrition Report, Retention Report and Exit Interview Report and published the same
Ø Processing of Full and Final settlement documents to Finance Department
Ø Coordinated with bank for Salary Credits & opening of Bank account for New Joiners
Ø Enrolling new joiner details in Oracle PeopleSoft HRMS and in Folklore HRIS systems
Ø Prepared all types of employee credential letters and issued letters within SLA
Ø SPOC for PAN INDIA in handing Share Purchase Plan, employee queries and ensured correct contribution is
deducted for all employees
Ø Processed Marriage Gifts & Loans for eligible employees
Scholastics
Degree Board/ University Year
MBA – HR & Marketing Birla Institute of Technology, MESRA 2010
Bachelor of Engineering (B.E) Higher Technical Institute, Cairo, Egypt 2008
Technical & Personal Expertise
ü Have a good knowledge in advanced Excel (Pivots, Lookups, Graphs, Charts, Etc.) and excel Macros beginners’ level.
ü Good working knowledge of Word, PowerPoint, creating Dashboards
ü Currently pursuing training in Advance SAS, R.
ü Can manage concerns in difficult times in a timely manner
ü Can manage organization wide critical projects working with different functions and departments
ü Can grow in any industry given the right opportunity
ü Highly self-motivated and quick decision-making skills.
ü Clarity of thought, speed and efficiency in execution of the project idea
ü Have good experience in writing SOPs and BRDs of the project.
Personal Details
Date of Birth: 29th December, 1984
Languages known: English, Hindi, Arabic
Marital Status: Married
Current Location: Pune, Maharashtra
Declaration: I certify that the information I have given in this resume is true to the best of my knowledge and belief.
(Mishi Gupta)
