EXECUTIVE SUMMARY:

This report will be describing the industry profile of Packages Ltd, that in which industry they
are in and how that industry is working. This summary also comprises of Packages Ltd.’s
company profile describing all the information of the company that what it is about what it
does, where it functions and how well it is going. The report also shows the way the business
process happen in the Packages Ltd. What are the different departments in Packages Ltd.? And
how they work with each other. The SWOT Analysis will tell the strengths of company which get
laden due to some weakness. As we are in Pakistan there are many threats to a business, hence
Packages capitalizes on the opportunities to defeat all the threats to make everything go their
way. Hence it’s a comprehensive view of the strengths overcoming the weaknesses and the
threats minimized by using the opportunities.

Atlast but not least, the report tells the problems that company faces. And how can they solve
them, as no business can work wonders without finding gaps and helping themselves to attain
and maintain a better position in the industry. Hence the report mentions many tiny problems
which need attention in order to further best in the industry.
INTRODUCTION OF PACKAGES LIMITED

Established in 1956 as a joint venture between the Ali Group of Pakistan and
Akerlund and Rausing of Sweden, Packages Limited provides premium packaging
solutions for exceptional value to individuals and businesses in the most efficient, profitable
and sustainable way. We offer a complete range of packaging solutions including offset printed
cartons and flexible packaging materials to individuals and businesses world-wide. Our clientele
includes illustrious names such as Unilever and Pakistan Tobacco Company, who have been our
customers for over 50 years. We employ over 1500 people and had sales of over US $ 141
million in 2013.

Listed on all three stock exchanges in Pakistan, Packages Limited has maintained a long-time
credit rating of AA. Our joint ventures and business alliances with some of the world's biggest
names reflect our forward-looking strategy of continuously improving customer value through
improvements in productivity.

Packages has always been at the forefront of new developments in packaging research and has
pioneered several innovations, including the use of wheat straw as a raw material for paper and
board manufacture.

Packages Limited has built a reputation for conducting its business with integrity, in accordance
with high standards of ethical behavior and in compliance with the laws and regulations that
govern our business. This reputation is among our most valuable assets and ultimately depends
upon the individual actions of each of our employees all over the country. Packages Limited
Code of Conduct has been prepared to assist each of us in our efforts to not only maintain but
enhance this reputation. It provides guidance for business conduct in a number of areas and
references to more detailed corporate policies for further direction. The adherence of all
employees to high standards of integrity and ethical behavior is mandatory and benefits all
stakeholders via our customers, our communities, our shareholders and ourselves. The
Company carefully checks for compliance with the Code by providing suitable information,
prevention and control tools and ensuring transparency in all transactions and behaviors by
taking c reative measures if and as required. “Packages Code of Conduct applies to all affiliates,
employees and others who act for us countrywide, within all sectors, regions, areas and
functions.”

COMPANY STRUCTURE

Packages Limited has two main manufacturing divisions:

 The Packaging Division, provides multi-dimensional and multi product packaging

solutions to clients that are involved in manufacturing consumer product across
industries.

 The Consumer Products Division, which manufactures off-the-shelf branded consumer

products

Packages Lanka is a joint venture between Packages Limited and the Print Care Group of Sri
Lanka, and DIC Pakistan a joint venture between Packages Limited and Dainippon Ink and
Chemicals, Inc. of Japan.

Packages Lanka is a joint venture between Packages Limited and the Print Care Group of Sri
Lanka, and DIC Pakistan a joint venture between Packages Limited and Dainippon Ink and
Chemicals, Inc. of Japan.
ORGANOGRAM
 Board of Directors

Advisor Managing Director Executive Board

General Manager

Deputy G. Manager

H.R.D Manager

Commercial Manager

Marketing Manager

Store Manager

I.R Manager

M.I.S Manager Production Manager

R&D Manager Admin.Manager

Power Manager E.H&S Manager

Mechanical Manager Cost & tax Manager

Mill Manager Finance Manager

VISION

Position ourselves to be a regional player of quality packaging and

consumer products. Improve on contemporary measures including cost,
quality, service, speed of delivery and mobilization. Keep investing in
technology, systems and human resource to effectively meet the
challenges every new dawn brings. Develop relationships with all our
stakeholders based on sustainable cooperation, upholding ethical values,
which the shareholders, management and employees represent and
continuously strive for.

MISSION STATEMENT

 To be a leader in the markets we serve by providing quality

products and superior service to our customers, while learning

from their feedback to set even higher standards for our products.

 To be a Company that continuously enhances its superior

technological competence to provide innovative solutions to

customer needs.

 To be a Company that attracts and retains outstanding people by

creating a culture that fosters openness, innovation, promotes

individual growth, rewards initiative and performance.

  To be a Company which combines its people, technology,

management systems and market opportunities to achieve

profitable growth while providing fair returns to its investors.

To be a Company that endeavors to set the highest standards in

corporate ethics in serving the society.

CORE VALUES
Good Governance
We are committed to running our business successfully and efficiently, providing long-term
benefits to our employees and shareholders, and enriching the lives of those whom we serve by
fulfilling our corporate responsibility to the best of our ability. We expect excellence from all
processes, whether they relate to policy formation and accounting procedures or product
development and customer service.

Work Environment
We are committed to running our business successfully and efficiently, providing long-term
benefits to our employees and shareholders, and enriching the lives of those whom we serve by
fulfilling our corporate responsibility to the best of our ability. We expect excellence from all
processes, whether they relate to policy formation and accounting procedures or product
development and customer service.

Good Governance
Our policies and core values are aimed towards creating an informal yet stimulating team-
oriented work environment with a culture of sharing and open communication. We cherish the
diversity of viewpoint of every individual; we realizes this encourages innovation and develops
character. All employees have the right to a stress and injury free work environment. We
ensure our employee health and safety by providing various in-house facilities such as a gym
and making sure that all staff understand and uphold our safety policy.

All our employees are permitted and encouraged to afford time and attention to personal
concerns.
Our People
The success of any organization is largely dependent on the people working for it. Each member
of our team is considered equally important and provided constant training, motivation and
guidance. We possess a dedicated staff of the highest caliber committed to making our business
a success. We ensure that every employee has the opportunity for maximum professional
development. To achieve this goal, we seek to provide challenging work prospects for all
employees. Each person is compensated and rewarded for his or her performance and hard
work on a strict merit basis.

Conservation
We expect and encourage our employees to actively participate in community service and to
take care of the environment entrusted to us as citizens sharing the earth resources.

Customer Satisfaction
We are customer-driven; we go the extra mile to make sure our clients expectations are met
and exceeded on every issue. We partner with leading companies to arm ourselves with the
latest technology and provide customers with innovative solutions in the most cost-effective
manner available.

Ethical behavior
We make it clear that being a sincere, honest and decent human being takes precedence over
everything else. In the Packages family, there is an all-round respect for elders, tolerance for
equals and affection for youngsters. Managers are expected to lead from the front, train junior
colleagues through delegation, resolve conflicts quickly, be visible at all times and act as role
models for others.

WHISTLEBLOWING POLICY
We are committed to high standards of ethical, moral and legal business conduct. In line with
our commitment to open communication, this policy aims to provide an avenue for employees
to raise concerns and reassurance that they will be protected from reprisals or victimization for
whistleblowing.

This whistleblowing policy is intended to protect the staff if they raise concerns such as:

 incorrect financial reporting

 unlawful activity;

 activities that are not in line with Packages policy, including the Code of Conduct; or.

 activities which otherwise amount to serious improper conduct

 OVERVIEW OF THE INDUSTRIAL RELATION DEPARTMENT

HR and IR are interlinked with one another; they are considering the backbone of the
organization. The success of an organization is dependent upon a successful personnel
department. The prime objective of this department is to manage and utilize the human
resources in a profitable manner.

Hierarchy of IR Department

INDUSTRIAL
RELATIONSHIP

LAW COMPENSATION WELFARE

TIME
ESTABLISHMEN INCENTIVE SALARY WAGES
MANAGEMENT
T
HUMAN RESOURCE PLANNING PROCESS
Human Resource is perhaps the most essential resource for any organization. Regardless of the
advancement in technology the need for human resource can never be denied. Even the most
complex machineries need at least that one push to the button to make it work; and for that
human resource is necessary. To not only keep the employees happy and motivated but also to
keep them committed to their job, Packages Limited offers numerous different benefits to its
employees. The Packages Limited has given many benefits to its employees. A number of facilities
are provided by Packages Limited for the training and welfare of its employees. Few projects are
also working in this context.

Human Resource Department:

Human resource department is another one of the most important departments in an
organization. The success of an organization is dependent upon a successful personnel
department. All the progressive organization give a great attention and importance to their
personal department. The prime objective of this department is to manage and utilize the
human resources in a fruitful manner. It is obvious that if the employees are good then the pre-
determined objectives can be easily achieved with efficiency and effectiveness. This
department deals with the selection of employees and their working performance. The most
important objective of any human resource department is how to improve the performance of
employees at work.

The function performed by human resource department is:

 Recruitment & Selection of Employees.

 Training and Development of Employees.

 Planning Work for the Employees.

 Performance Evaluation and Appraisals.

 Keeping Attendance Record

 Keeping Employees Record in the Organization.

NATURE OF BUSINESS
Packaging Division Packages provides multi-dimensional and multi product packaging solutions to its
clients that are involved in manufacturing consumer products across industries. The Packaging Division
comprises of two business units based on packaging material categories: 1. Folding Cartons 2. Flexible
Packaging Folding Cartons With over 59 years of experience in providing reliable service and quality,
Folding Carton business provides a wide range of carton board packaging products to various industry
segments. Folding Cartons business is equipped with state of the art machinery and a dedicated and
qualified workforce that is supported by strong value chain. These factors contribute in providing high
volumes and consistent quality at a competitive price for our esteemed customers. Market Segment –
As the consumer industry in Pakistan matures, competition in the market has increased and the market
has a greater focus on product differentiation through branding. In the first instance, this is carried out
through attractive and unique packaging which is driving demand for our products. Our team
understands well the needs of the market strong technical support on products. We have great in-house
R&D facilities which help us in keeping ourselves updated to aggressive market needs. The Flexible
Packaging business caters to a wide range of customers across industries including food, soaps &
detergents, pharmaceuticals, pesticides and personal & home care. Consumer Products Division
Packages started commercial production of tissue and other consumer products in 1982 at the Lahore
Plant. We currently provide a complete range of tissue and personal hygiene products that are
convenient, quick and easy to use; ranging from facial tissues to tissue rolls, table napkins, pocket packs,
kitchen towels, party packs, paper plates and cups. We understand that tissue and allied products are
seen as a luxury item without the requisite attention being paid to the hygiene element. Packages has
always attempted to develop the market for this business segment through education of the population
on the hygiene associated with the use of the products. Product development has always been our focus
based on the demands and needs of our consumers. Great effort is put into producing improved and
innovative products to make life hygienic and comfortable for our consumers. and thus development
work and packing modifications are undertaken correspondingly. Folding Carton business works to
deliver the best carton board products that result in high value-added packaging for industries like: •
Pharmaceutical • Tobacco • Personal care • Confectionary • Home care products • Food (including
frozen) Flexible Packaging To accommodate increasing demand for sophisticated packaging, Packages
established a Flexible Packaging business unit in 1986 at its Lahore plant. Flexible packaging business
provides a one stop packaging solution by providing high quality detailed graphics in Flexographic and
Rotogravure printing. Flexible packaging business also provides lamination for plastic films, aluminum
foil, paper, multi-layer blown film extrusion for high speed technology in multi-lane slitting, standalone
spout inserted bags, poly-bags, zipper-bags, sleeves and ice cream-cones. As part of environmental
friendly organization, Flexible Packaging business unit is also working on 4 R’s of Packaging i.e. Reduce,
Re-use, Recycle and Recover. Market Segment – Flexible Packaging business unit not only provides cost
effective and perfect packaging solutions to our valuable customers but also offers them