ISO 9001:2015 ISO 14001:2015 ISO 45001:2018

Introduction Introduction Introduction

0.1 General 0.1 Background

0.2 Quality management principles 0.2 Aim of an environmental management system

0.3 Process approach 0.3 Success factors

0.3.1 General 0.4 Plan-Do-Check-Act model

0.3.2 Plan-Do-Check-Act cycle 0.5 Contents of this international standard

0.3.3 Risk-based thinking

Relationship with other management
0.4
standards
1 Scope 1 Scope 1 Scope

2 Normative references 2 Normative references 2 Normative references

3 Terms and definitions 3 Terms and definitions 3 Terms and definitions.

4 Context of the organization 4 Context of the organization 4 Context of the organization.

Understanding the organization and its Understanding the organization and its Understanding the organization and its
4.1 4.1 4.1
context context context
Understanding the needs and expectations of Understanding the needs and expectations of Understanding the needs and expectations of
4.2 4.2 4.2
interested parties interested parties workers and other interested parties
Determining the scope of the quality Determining the scope of the environmental Determining the scope of the OH&S
4.3 4.3 4.3
management system management system management system.

4.4 Quality management system and its processes 4.4 Environmental management system 4.4 OH&S management system
.. Establish, implement, maintain and
4.4.1
continually improve ..

4.4.2 .. Maintain documented information ..

5 Leadership 5 Leadership 5 Leadership and worker participation

5.1 Leadership and commitment 5.1 Leadership and commitment 5.1 Leadership and commitment

5.1.1 General

5.1.2 Customer focus

5.2 Policy 5.2 Environmental policy 5.2 OH&S policy

5.2.1 Establishing the quality policy

5.2.2 Communicating the quality policy

Organizational roles, responsibilities and Organizational roles, responsibilities and Organizational roles, responsibilities and
5.3 5.3 5.3
authorities authorities authorities

5.4 Consultation and participation of workers

6 Planning 6 Planning 6 Planning

 6.1 Actions to address risks and opportunities 6.1 Actions to address risks and opportunities 6.1 Actions to address risks and opportunities
.. Consider issues of 4.1 and requirements of
6.1.1 6.1.1 General 6.1.1 General
4.2 ..
Hazard identification and assessment of risks
6.1.2 .. Actions to address risks and opportunities 6.1.2 Environmental aspects 6.1.2
and opportunities

Determination of legal requirements and

6.1.3 Compliance obligations 6.1.3
other requirements
6.1.4 Planning action 6.1.4 Planning action
Quality objectives and planning to achieve Environmental objectives and planning to OH&S objectives and planning to achieve
6.2 6.2 6.2
them achieve them them
6.2.1 .. Quality objectives at relevant functions .. 6.2.1 Environmental objectives 6.2.1 OH&S objectives
Planning actions to achieve environmental
6.2.2 .. Determine what, who, when, how .. 6.2.2 6.2.2 Planning to achieve OH&S objectives.
objectives

6.3 Planning of changes

7 Support 7 Support 7 Support

7.1 Resources 7.1 Resources 7.1 Resources

7.1.1 General

7.1.2 People

7.1.3 Infrastructure

7.1.4 Environment for the operation of processes

Operational control - Monitoring, measuring

7.1.5 Monitoring and measuring resources * 9.1.1
equipment
7.1.5.1 General

7.1.5.2 Measurement traceability

7.1.6 Organizational knowledge

7.2 Competence 7.2 Competence 7.2 Competence

7.3 Awareness 7.3 Awareness 7.3 Awareness

7.4 Communication 7.4 Communication 7.4 Communication

7.4.1 General 7.4.1 General

 7.4.2 Internal communication 7.4.2 Internal communication

7.4.3 External communication 7.4.3 External communication

7.5 Documented information 7.5 Documented information 7.5 Documented information

7.5.1 General 7.5.1 General 7.5.1 General

7.5.2 Creating and updating 7.5.2 Creating and updating 7.5.2 Creating and updating

7.5.3 Control of documented information 7.5.3 Control of documented information 7.5.3 Control of documented information

7.5.3.1 .. Documented information controlled ..

7.5.3.2 .. Activities for control of information ..

8 Operation 8 Operation 8 Operation

8.1 Operational planning and control 8.1 Operational planning and control 8.1 Operational planning and control

8.1.1 General

8.1.2 Eliminating hazards and reducing OH&S risks

8.1.3 Management of change

8.1.4 Procurement

8.2 Requirements for products and services 8.2 Emergency preparedness and response 8.2 Emergency preparedness and response

8.2.1 Customer communication

Determining the requirements for products

8.2.2
and services

Review of the requirements for products and

8.2.3
services
8.2.3.1 .. Ensure ability to meet requirements ..

8.2.3.2 .. Retain documented information ..

Changes to requirements for products and
8.2.4
services
Design and development of products and
8.3 *8.1 Operational control - Design and development
services
8.3.1 General

8.3.2 Design and development planning

8.3.3 Design and development inputs

8.3.4 Design and development controls

8.3.5 Design and development outputs

8.3.6 Design and development changes

Control of externally provided processes,

8.4 *8.1 Operational control- External providers
products and services
8.4.1 General

8.4.2 Type and extent of control

8.4.3 Information for external providers

8.5 Production and service provision

Operational control-Provision of production
8.5.1 Control of production and service provision *8.1
and service

8.5.2 Identification and traceability

 Property belonging to customers or external
8.5.3
providers
8.5.4 Preservation

Operational control - Delivery and post

8.5.5 Post-delivery activities *8.1
delivery

8.5.6 Control of changes

8.6 Release of products and services

8.7 Control of nonconforming outputs

9 Performance evaluation 9 Performance evaluation 9 Performance evaluation

Monitoring measurement, analysis and Monitoring measurement, analysis and Monitoring, measurement, analysis and
9.1 9.1 9.1
evaluation evaluation performance evaluation
9.1.1 General 9.1.1 General 9.1.1 General

9.1.2 Customer satisfaction

9.1.3 Analysis and evaluation 9.1.2 Evaluation of compliance 9.1.2 Evaluation of compliance
 9.2 Internal audit 9.2 Internal audit 9.2 Internal audit
.. Conduct internal audits at planned intervals
9.2.1 9.2.1 General 9.2.1 General
..
.. Plan, establish, implement and maintain
9.2.2 9.2.2 Internal audit program 9.2.2 Internal audit programme
audit program ..

9.3 Management review 9.3 Management review 9.3 Management review

9.3.1 General

9.3.2 Management review inputs

9.3.3 Management review outputs

10 Improvement 10 Improvement 10 Improvement

10.1 General 10.1 General 10.1 General

10.2 Nonconformity and corrective action 10.2 Nonconformity and corrective action 10.2 Incident, nonconformity and corrective action

10.2.1 .. When a nonconformity occurs ..

10.2.2 .. Retain documented information ..

10.3 Continual improvement 10.3 Continual improvement 10.3 Continual improvement