Process Flow, Mechanical
Process Flow, Mechanical
Applicable for C702, C702a & C702c
Contents
1 Process Flow, Mechanical................................................................................ 2
1.1 Process Flow Mechanical, Description.................................................. 3
2 Process Flow, Label.......................................................................................... 4
2.1 Process Flow Label, Description ........................................................... 4
3 Revision History ................................................................................................ 5
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Process Flow, Mechanical
1 Process Flow, Mechanical
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Process Flow, Mechanical
1.1 Process Flow Mechanical, Description
Box Reference
Unit in Process the phone according to local requirements.
Determine Fault Test Instruction, Mechanical
Determine if the phone is faulty or not, and try to confirm the
customer’s complaint. Only perform those tests necessary to
confirm the failure.
If a hardware fault is found, or a hardware and software fault is
found, then continue with Trouble Shoot.
If only a software fault is found, then continue with Upgrade
Software to Latest Revision, Test, and Unit Out.
Report as SW upgrade.
If no hardware or software fault is found, then continue with
Upgrade Software to Latest Revision, Test, and Unit Out.
Report as No Trouble Found, NTF.
If liquid intrusion or other abuse is found, then continue with Reject
for Customer Abuse.
Reject for Customer Test Instruction, Mechanical
Abuse If liquid intrusion or abuse is found, then reject the product
according to local requirements.
Trouble Shoot Trouble Shooting Guide, Mechanical
Determine the cause of the failure. Trouble-shoot the phone
according to the guide for the most common faults.
Repair Working Instruction, Mechanical
Repair the faulty phone according to the instruction. Replace parts
as required. (Product Change Survey, Mechanical)
Flashing the latest software into the phone at this point may “repair”
some problems.
Upgrade Software to Product Change Survey, Mechanical
Latest Revision if Upgrade the software to the latest revision if needed.
Needed
Update Label if Needed Working Instruction Mechanical
Print and apply a new label if needed.
Test Test Instruction, Mechanical
Perform all tests as described in the instruction.
Unit Out Process and package the phone according to local requirements.
Next Repair Level If the cause of the failure cannot be found or is not reparable at this
level, then escalate the phone to the next repair level, or return it to
the customer at the customer’s request.
Report as Escalate.
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Process Flow, Mechanical
2 Process Flow, Label
Unit in
Read the old label
Print a new label Use Label Make to print a new label
Remove the old
Only one label is allowed on the frame
label
Assemble a new
label
Unit Out
2.1 Process Flow Label, Description
Box Reference
Read the old label Print Use the Label Make II program; read the information on the old
a new label label and use that as an input for the new label.
Print a new Label.
Continue with Remove the old label.
Remove the old label Working Instructions
Remove the old label according to the instructions. Only one label is
allowed on the frame.
Continue with Assemble a new label.
Assemble a new label Working Instructions
Assemble the new label according to the instructions.
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Process Flow, Mechanical
3 Revision History
Rev. Date Changes / Comments
1 2008-05-22 First Release
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