Eaton® Power Xpert® Gateway PXGX PDP Card

User's Guide
Class A EMC Statements
FCC Part 15
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

Requesting a Declaration of Conformity

Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:
l Harmonized Standards: EN 62040-2:2006
EN 55022:2006 Class A, EN 55024:1998+A1:2001:A2:2003
l EU Directive: 2004/108/EC, Council Directive relating to electromagnetic compatibility
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:
Eaton Power Quality Oy
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: +358-9-452 661
Fax: +358-9-452 665 68

Eaton, Power Xpert, and X-Slot are registered trademarks and PowerChain Management is a trademark of
Eaton Corporation or its subsidiaries and affiliates. Excel, Internet Explorer, Microsoft, and Windows are
registered trademarks of Microsoft Corporation in the United States and other counties. Freescale is a
trademark of Freescale Semiconductor, Inc. Google Chrome is a trademark of Google Inc. IBM is a registered
trademark of International Business Machines Corporation. Linux is a registered trademark of Linus Torvalds.
Micrel is a registered trademark of Micrel, Inc. Modbus is a registered trademark of Schneider Automation.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation. OpenView is a trademark of
Hewlett-Packard Company. Phillips is a registered trademark of Phillips Screw Company. All other trademarks
are property of their respective companies.

©Copyright 2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Eaton Corporation.
Table of Contents
1 INTRODUCTION
Eaton Power Xpert Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 GETTING STARTED
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting the Card to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the USB Driver Software (Windows XP) . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the USB Driver Software (Windows 7) . . . . . . . . . . . . . . . . . . . . . . . . 13
IP Address Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Verifying IP Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
IPv6 Address Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Important Security Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3 CONFIGURING THE CARD

Navigating the Card's Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
View and Configure Tasks Essential to Initial Configuration . . . . . . . . . . . . . . . . 25
Changing the Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring SNMP Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Community Strings and Trap Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing SNMP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
System Location and System Contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Management from an SNMP NMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring Modbus TCP/IP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring HTTP and HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring the Energy Management System (EMS) . . . . . . . . . . . . . . . . . . . . . 30
Configuring E-Mail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring EMP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Saving and Restoring Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Creating a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Restoring a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4 OPERATION AND MAINTENANCE

PXGX PDP Card Panel Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Indicator Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
DIP Switch Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Open Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Generating Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Data Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Interval Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Erasing a Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Upgrading the Card's Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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 Table of Contents

5 ROOT CERTIFICATE AUTHORITY INSTALLATION

Installing Root CA with Windows Internet Explorer 7 and Internet Explorer 8 . . 39
Installing Root CA with Mozilla Firefox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing Root CA with Google Chrome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

6 MIB FILES
Eaton PDU MIB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
mainPDU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
pduPanel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
pduBreaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Eaton EMP MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Eaton Power Meter MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Eaton PowerChain Device MIB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Eaton Alarms+Traps MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Eaton OID Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Entity MIB Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

7 MODBUS REGISTERS
Identifying the Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
PDU/RPP Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
RPM Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Pole Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Obtaining the Modbus Register Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Returning Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Modbus Register Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Modbus Function Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Data Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Data Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
PDP Unit ID Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
PDP Registers and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
PDP Registers (FC 04) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
PDP Alarms (FC 02) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Panel Registers and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Panel Summary Registers (FC 04) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Panel Alarms (FC 02) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Breaker Data and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Breaker #1 Data Registers (FC 04) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Calculating Breaker Register Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Breaker Alarms (FC 02) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
EMP (FC 04) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Time or Date (FC 04) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

8 SPECIFICATIONS
9 SERVICE AND SUPPORT
Two-Year Limited Warranty (US and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 ii
Chapter 1 Introduction
The Eaton® Power Xpert® Gateway Card provides Web-enabled, real-time monitoring of Eaton power
distribution products (PDPs) through standard Web pages, Power Xpert Software, or third-party software. An
integral part of the Eaton Power Xpert Architecture, which provides end-to-end PowerChain Management™
solutions, the PXGX PDP Card provides a central point to connect PDPs to the Ethernet network.
The PXGX PDP Card supports the following PDPs:
l Power Distribution Units (PDUs)
l Remote Power Panels (RPPs)
l Rack Power Modules (RPMs)
l Energy Management System Upgrade Kits (EMS-UGKs)
l Power Distribution Racks (PDRs)

Note: In this guide, “PDP” refers to the power distribution products listed above.

Network managers can view critical downstream device information, such as status, power, energy, and
power quality data with an easy-to-use interface.
The PXGX PDP Card has the following features:
l Web-enabled PDPs – view data from any location with a Web browser.
l Real-time power monitoring – view critical power data and make informed network management decisions.
l Integrated communications with Eaton’s Power Xpert Software – monitor power devices in real time
through Power Xpert Software.
l Simple Network Management Protocol (SNMP) support – integrate and manage your PDP with third-party
network management software.
l Power quality data using Modbus® Transmission Control Protocol (TCP) – use this open communication
protocol to communicate with standard building management systems.
l Easy installation – install the PXGX PDP Card while the PDP is online, maintaining the highest system
availability.
l Field upgradeable – use the Web interface to easily upgrade the card's firmware in the field.

Eaton Power Xpert Architecture

Eaton Power Xpert Architecture provides the framework to unify the entire power system. It connects power
systems with communication and management systems to provide a holistic approach to the entire power
system. This strategic system-level focus is integral to PowerChain Management Solutions. It provides
increased reliability, cost efficiencies, enhanced safety and risk mitigation, and allows for the more effective
use of capital. Eaton Power Xpert Architecture is comprised of both software and hardware components
including meters, gateways, time servers, and connectivity devices.

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Chapter 2 Getting Started
Note: If you have completed all sections in the Power Xpert Gateway PXGX PDP Card Quick Start
Instructions, proceed to Chapter 3, “Configuring the Card” on page 23.

This section explains:

l Checklist items needed for installation
l Installing the card
l Connecting the card to the computer
l Installing the USB Driver Software (Windows XP and Windows 7)
l Verifying or assigning the IP address
l Configuring the network settings

Installation Checklist
1. Verify that all of the following items are available:
o PXGX PDP Card package contents (card, USB cable, and quick start instructions)

o Phillips® screwdriver

o Available USB port on a computer running Microsoft® Windows®

o Web browser (Windows Internet Explorer®, Mozilla® Firefox®, or Google Chrome™ are recommended)
2. Set your computer screen resolution to 1280 by 1024 pixels or better for optimum viewing.
3. If you are going to use Dynamic Host Configuration Protocol (DHCP), provide your local network
administrator with the card's MAC address. The MAC address is located on a label on the bottom of the
card.
o MAC Address _______________________________
4. If you are not going to use DHCP to provide any of the settings listed below, contact your local network
administrator for the settings. Select DHCP or enter the values for manual configuration in the table
below:

Item Either Provided by DHCP* Or Manual Configuration

IPv4 o Card IP Address: _______________________________

Netmask: _______________________________
Gateway: _______________________________

DNS – Name Servers o Name Server #1: _______________________________

Name Server #2: _______________________________
Name Server #3: _______________________________

DNS – Domain o Domain: _______________________________

* The network administrator normally sets up the DHCP server to provide a static IP address each time the card makes a DHCP request.

5. If you need e-mail functionality, obtain the SMTP server IP address or host name. If using the SMTP
server host name, verify that you also have the Name Server IP address (see Step 4).
o SMTP (mail) server IP Address
or Host Name _______________________________

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 Getting Started

Installing the Card

The hot-swappable PXGX PDP Card can be installed without turning off the PDP, or disconnecting the load.
To install the PXGX PDP Card:
1. Verify that all six DIP switches on the card are in the OFF position (see Figure 1).

OFF 6 5 4 3 2 1

ON

Figure 1. Verify DIP Switches are OFF

2. Remove the X-Slot® cover from the PDP. Retain the screws.
Note: If there is another card already installed with an attached communication cable, disconnect the cable
and then remove the card.

3. If not already done, record the MAC address for future reference (see Step 3 of the “Installation
Checklist”).
4. To prevent electrostatic discharge (ESD), place one hand on a metal surface such as the PDP panel.

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 Getting Started

5. Slide the card into the open slot and secure with the screws removed in Step 2 (see Figure 2 and
Figure 3).

Status

Power
DHCP
Ident
Restart

Setup
Act
Downstream
Power Xpert Gateway

Act 100
Upstream
PXGX PDP

100
EMP

Figure 2. Install the PXGX PDP Card

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 Getting Started

6. Connect an active Ethernet cable (not supplied) to the Upstream Ethernet connector on the PXGX PDP
Card (see Figure 3).
7. If you are connecting to another PXGX PDP Card or other Ethernet device, connect an Ethernet cable (not
supplied) to the Downstream Ethernet connector on the PXGX PDP Card.

Optional Second Ethernet Cable Connected to a

Downstream Network Device

Status

Power
DHCP
Ident
Restart

Setup
Act
Downstream
Power Xpert Gateway

Act 100
Upstream
PXGX PDP

100
EMP

Figure 3. Secure the Card and Install the Ethernet Cable

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 Getting Started

Connecting the Card to the Computer

To connect the card to the computer and start the configuration:
1. Go to www.eaton.com/pxgx and download the powerxpert.inf file. Note the location of the file.
2. Plug the supplied USB cable into the Setup port on the card (see Figure 4).

Status

Power
DHCP
Ident
Restart

Setup
Act
Downstream
Power Xpert Gateway

Act 100
Upstream
PXGX PDP

100
EMP

Figure 4. Install the USB Cable

3. Plug the other end of the USB cable into the USB port on the computer. The Windows operating system
detects new hardware.

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 Getting Started

4. The steps for installing the USB driver software are determined by the type of operating system running
on your computer:
l For Windows XP, go to Step 5.
l For Windows 7, go to Step 6.
5. The Found New Hardware Wizard – Welcome window opens (see Figure 5). Continue to “Installing the
USB Driver Software (Windows XP)” on page 8.

Figure 5. Found New Hardware Wizard – Welcome Window

6. If a message displays indicating that the device driver software was not successfully installed, click
Ignore.
7. Continue to “Installing the USB Driver Software (Windows 7)” on page 13.

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 Getting Started

Installing the USB Driver Software (Windows XP)

To install the USB driver software on a computer running Windows XP:
1. Select No, not this time and click Next. The Found New Hardware Wizard – Install Software window
opens (see Figure 6).

Figure 6. Found New Hardware Wizard – Install Software Window

2. Select Install from a list or specific location (Advanced) and click Next. The Found New Hardware
Wizard – Installation Options window opens (see Figure 7).

Figure 7. Found New Hardware Wizard – Installation Options Window

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 Getting Started

3. Select Don’t search. I will choose the driver to install. and click Next. The Found New Hardware Wizard
– Hardware Type window opens (see Figure 8).

Figure 8. Found New Hardware Wizard – Hardware Type Window

4. Select Network adapters and click Next. The Found New Hardware Wizard – Select Network Adapter
window opens (see Figure 9).

Figure 9. Found New Hardware Wizard – Select Network Adapter Window

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 Getting Started

5. Select Have Disk. The Install From Disk window opens (see Figure 10).
Note: Disregard the instruction to insert the manufacturer’s installation disk in the window. The driver is
installed from the powerxpert.inf file downloaded in “Connecting the Card to the Computer” on
page 6.

Figure 10. Install From Disk Window

6. Click Browse. The Locate File window opens.

7. Go to the folder containing the powerxpert.inf file that you downloaded in Step 1 of “Connecting the Card
to the Computer” on page 7.
8. Select powerxpert.inf and click Open. The folder containing the powerxpert.inf file displays in the Copy
manufacturer’s file from box (see Figure 11).

Figure 11. Install From Disk Window

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 Getting Started

9. Click OK. The Network Adapter displays in The Found New Hardware Wizard – Select Network Adapter
window (see Figure 12).

Figure 12. Found New Hardware Wizard – Select Network Adapter Window

10. Select Linux USB Ethernet/RNDIS Gadget and click Next.

11. If the caution message shown in Figure 13 displays, click Continue Anyway.

Figure 13. Caution Message

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 Getting Started

12. The wizard installs the software for the USB driver. The Found New Hardware Wizard – Completing the
Found New Hardware Wizard window opens (see Figure 14).

Figure 14. Found New Hardware Wizard – Completing the Found New Hardware Wizard Window

13. Click Finish to close the wizard.

14. Open the Network Connections window to verify that the installation was successful (see Figure 15). If
“Linux USB Ethernet/RNDIS Gadget” is listed in the Device Name column, the USB driver has been
successfully installed.

Figure 15. Network Connections Window

15. To verify the IP address assigned through DHCP, continue to “Verifying IP Addresses” on page 17.
16. To manually enter a fixed IP address for the card’s network connection, continue to “Assigning an IP
Address” on page 19.
Note: By default, the PXGX PDP Card requests an IP address through DHCP when the card is connected to
a network.

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 Getting Started

Installing the USB Driver Software (Windows 7)

To install the USB driver software on a computer running Windows 7:
1. Open the Control Panel and select Hardware and Sound > Devices and Printers (see Figure 16).

Figure 16. Control Panel Window – Hardware and Sound

2. Select Device Manager to open the Device Manager window.

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 Getting Started

3. Expand Other devices and select RNDIS/Ethernet Gadget (see Figure 17).
4. Right-click and select Update Driver Software.

Figure 17. Device Manager Window

5. Select Browse my computer for driver software (see Figure 18).

Figure 18. Update Driver Software Window – Search Method

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 Getting Started

6. Click Browse. The Locate File window opens.

7. Locate and select the folder containing the powerxpert.inf file that you downloaded in Step 1 of
“Connecting the Card to the Computer” on page 7.
8. Click Open. The folder displays in the Search for driver software in this location box (see Figure 19).

Figure 19. Update Driver Software Window – Browse for Driver Software

9. Click Next.
10. If the message “Windows can't verify the publisher of this driver software” displays, select Install this
driver software anyway (see Figure 20).

Figure 20. Windows Security Message

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 Getting Started

11. The message “Windows has successfully updated your driver software” displays (see Figure 21).

Figure 21. Update Driver Software Window – Update Successful

12. To verify the device is installed:

a. Go to Control Panel > Hardware and Sound > Devices and Printers > Device Manager.
b. Expand Network adapters.
c. Verify that Linux USB Ethernet/RNDIS Gadget is listed under Network adapters (see Figure 22).

Figure 22. Device Manager Window – Verify Device Installation

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 Getting Started

13. From the Start menu, go to All Programs > Accessories > Command Prompt to open a Command
Prompt window.
14. Enter ipconfig /all.
The adapter IP addressing information displays. Verify that the assigned IPv4 address is in the
192.168.200.x range (where “x” is typically “1”). See Figure 23.
The USB driver software installation is complete.

Figure 23. Command Prompt Window – Adapter IP Address Information

IP Address Assignments
Many IT managers prefer the convenience of DHCP for managing the IP addresses of networked devices. With
DHCP, IT managers can easily reassign IP addresses as the network structure changes. In some cases, DHCP
may not be available, or fixed IP addresses may be preferred for the PXGX PDP Card (for example, if some other
networked device needs to reach the card at a fixed address).
To verify the IP addresses assigned through DHCP, continue to “Verifying IP Addresses.” To manually enter
fixed IP addresses for the card's network connection, continue to “Assigning an IP Address” on page 19.
Note: By default, the PXGX PDP Card requests an IP address through DHCP when connected to a network.

Verifying IP Addresses
To verify the IP address assignment:
1. Connect to the card over the USB cable:
a. Open your Web browser.
b. Enter: http://192.168.200.101
You are prompted to log on.
2. Log on as administrator. The user name and default password is admin. The PXGX PDP Card Web page
displays.
3. Select Network from the Configuration menu. The Network page displays (see Figure 24).

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Figure 24. PXGX PDP Card Network Page

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 Getting Started

4. Verify that the network settings match those on the “Installation Checklist” on page 2. If you are manually
configuring the network settings, go to “Assigning an IP Address” on page 19.
5. Verify network communication:
a. Clear the DHCP Enabled check box. The text fields that were dimmed in the Manual Configuration
section are now available.
b. Copy the IP address.
c. Open a second browser and paste the IP address in the Address bar and click Go. If the assigned IP
address is working, you will be prompted to log on.
d. Log on as administrator. The user name and default password is admin. The PXGX PDP Card Web
page displays.

Assigning an IP Address
To manually enter a fixed IP address for the card:
1. Open your Web browser and enter: http://192.168.200.101/. You are prompted to log on.
2. Log on as administrator. The user name and default password is admin. The PXGX PDP Card Web page
displays.
3. Select Network from the Configuration menu. The Network page displays (see Figure 24 on page 18).
4. Clear the DHCP Enabled check box to enable manual configuration.
5. Enter the IP, Netmask, and Gateway addresses in the Manual Configuration section and click Apply.
6. Click OK to confirm.
7. If you will be using a host name, or host names, for controlling access to the card, type the server IP
address in the Name Server field. Up to three IP addresses can be entered.
8. Click Apply.
9. Click OK to confirm.
10. Verify network communication:
a. Copy the IP address you entered in Step 5.
b. Open a second browser and paste the IP address in the Address bar and click Go. You are prompted
to log on.
c. Log on as administrator. The user name and default password is admin. If the if the PXGX PDP Card
Web page displays, the fixed IP Address is correct.
11. If you logged on as administrator, continue to “Network Configuration” or Chapter 3, “Configuring the
Card” on page 23 for additional configuration options.
Note: You must be logged on as admin to configure the card. To prevent unauthorized access after you are
done configuring the card, close the browser or log off as admin. To log off as admin, select Log on
as 'user' from the Configuration menu. Logging on as user sets the security level to read-only.

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IPv6 Address Assignments

There are three sets of IPv6 addresses that can be assigned to the card:
l Gateway. Manually assigned IPv6 Gateway address.
l Link-Local Address. The Link-Local Address is a permanent address assigned to the card.
l Automatic Address. This address only displays if the card is connected to a network router that supports
stateless address autoconfiguration.
l Static Address. Manually assigned fixed IPv6 address.
Note: Only the Gateway and Static addresses are user-configurable. The Link-Local and Automatic
addresses are automatically populated.
Note: Dynamic Host Configuration Protocol for IPv6 (DHCPv6) is not supported.
To manually enter a fixed IP address for the card:
1. Open your Web browser and enter: http://192.168.200.101/. You are prompted to log on.
2. Log on as administrator. The user name and default password is admin. The PXGX PDP Card Web page
displays.
3. Select Network from the Configuration menu. The Network page displays (see Figure 24 on page 18).
4. Enter the Static and Gateway addresses in the IPv6 section.
5. Click Apply.
6. Click OK to confirm.

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Network Configuration
If you know the card's IP address, you can configure the network settings from the card's Web page. To
configure the network settings:
1. Open a Web browser, type the IP address of the card, and select Go.
2. Log on as administrator. The user name and default password is admin.
The PXGX PDP Card’s initial page displays (see page 21).

Figure 25. Initial Page – Device Overview and Summary

3. Select Network from the Configuration menu to open the Network configuration page.
4. You can enable or disable DHCP control by selecting or clearing the check box. The default is DHCP
enabled.
5. If you want the card to access other network servers (such as an SMTP server) by host name, type the
server IP address in the Name Server field. Up to three IP addresses can be entered.

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6. If you will be using Simple Network Management Protocol (SNMP), identify the physical location of the
installed card in the System location field. This value also displays in the banner.
7. Enter the information to identify someone to contact with questions about this device in the System
contact field. For example, you can type a person's name, phone number, department, e-mail address, or
physical location.
8. You can also modify the card's IP address, the subnet mask, and the gateway address (IP Address,
Netmask, and Gateway fields).
9. To test the card's network connection to other network servers, such as an SMTP server, you can ping
(request acknowledgement from) the host. Enter the IP address or hostname in the Ping test field and
then click Test.
10. Click Apply to save the settings or Discard to cancel the changes.
11. Continue to Chapter 3, “Configuring the Card” on page 23 for additional configuration options.

Important Security Information

By default, the PXGX PDP Card is configured to prevent unauthorized SNMP and Modbus TCP access by
computers that are not on the Trusted IPs/Hostnames list.
If you are using SNMP or Modbus TCP, see “Changing SNMP Access” on page 27 to add specific IP
addresses or host names of trusted computers.

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Chapter 3 Configuring the Card
Note: If DHCP is disabled and you will be using host names for servers, such as the mail server, Network
Time Protocol (NTP) server, SNMP hosts, Modbus/TCP hosts, or trap recipients, enter the IP address
of your network Name Server (see “Network Configuration” on page 21).

Note: You must be logged on as admin to configure the card. To prevent unauthorized access after you are
done configuring the card, close the browser or log off as admin. To log off as admin, select Log on
as 'user' from the Configuration menu. Logging on as user sets the security level to read-only.
This section explains:
l Navigating the card's Web page
l Identifying monitored equipment
l Configuring essential tasks
l Changing the passwords
l Setting the date and time
l Configuring SNMP options and managing from an SNMP Network Management System (NMS)
l Configuring Modbus TCP/IP options
l Configuring the Energy Management System (EMS)
l Configuring HTTP and HTTPS
l Configuring e-mail notification
l Configuring the Environmental Monitoring Probe (EMP)
l Saving and restoring configuration settings

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Navigating the Card's Web Page

Figure 26 shows an example of the overview page that displays when you log on to the card’s interface.

Gateway Time
(UTC and Local) Active Alarm
and Equipment Location Warning

Banner

Menu Bar
PDP Overview,
Current Readings,
Analog Gauges

Device
Status

Analog
Gauges

Status Bar

Link to 3rd Party Link to Eaton Atom Web

Licensing Web Site Feed
Information

Figure 26. Navigating the Card's Web Page

Areas and features of the card's Web page:

l Banner. The page banner displays the gateway time in UTC (Coordinated Universal Time). The local time and
system location can be configured to also display in the banner.
If there is an active alarm in the hardware, a flashing alarm icon with an alarm message displays in the
banner. Click the alarm message in the banner to display the Open Alarms page.
The highest level of an alarm active in the PDP displays as follows:
l Red for critical
l Yellow for caution
l Blue for acknowledged, but not closed (still alarming)

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Note: An active alarm is different from an open alarm:

l Active Alarm. An alarm is active when an alarming condition exists in the PDP. Messages display
on the PDP LCD panel and on the card interface banner when alarms go active and disappear when
the alarming condition clears.
l Open Alarm. When an alarm goes active, it is also considered open and remains open (even after
the condition clears in the PDP hardware) until it is closed by an operator. Operators are required to
close alarms to ensure they are seen. While the PDP LCD panel and the card interface banner
display the alarms that are active in the PDP, other areas of the card interface, (such as the Open
Alarms page, device data pages, and the alarm log), display any alarms that have not been closed by
the operator. Since closing an alarm that is still active in the hardware quickly results in the
generation of a new alarm, an operator has the option to mark an alarm as acknowledged to indicate
it has been seen.

To close or acknowledge an open alarm, see “Open Alarms” on page 35.

l Menu Bar. The menu bar contains links to additional pages for status information and configuration options.
Menus are expandable and collapsible. The Device Data menu is expanded when you first log on. If an alarm
is active, the Open Alarms menu category turns red and the number of open alarms displays in parenthesis,
so that alarms are never hidden even if the menu is collapsed. Use the menu bar to move through the card's
Web pages.
l Analog Gauges. Analog gauges display on the Overview and Device Data pages next to metered items that
have a set minimum and maximum value.
The gauge is green for the normal operating range (white background) and gradually changes to yellow and
then red as it moves to the caution range (light blue background) to critical (darker blue background).
Pause the pointer over the information icon to display numerical limits.
l Overview. The Overview displays a functional status diagram of the PDP. The animated yellow line shows
the direction of the energy flow. To the right of the diagram, a list of the most relevant current readings
displays. The List tab page displays a complete list of current readings.
l Summary Tab. The Summary tab page displays essential data most often used to determine the overall
status of the device. Alarms display in red text. Pause the pointer over items for additional detail or help.
l List Tab. The List tab page displays an expanded list of configurable and measureable items and alarms. The
categories on the List tab page are expandable and collapsible. Alarms display in red text. Pause the pointer
over items for additional detail or help.
l Atom Web Feed. The card supports Atom Syndication Format (Atom) for Web feeds. The orange Atom icon
is in the status bar. Click the Atom Feed icon to view new content or subscribe to the Power Xpert Gateway
PXGX PDP Card feed data. Some browsers also display the Atom Feed icon in the address bar.
l 3rd Party Licensing link. The 3rd Party Licensing link in the status bar directs you to a list of all licenses
used with the PXGX PDP Card. Each listing links to the full license text.

View and Configure Tasks Essential to Initial Configuration

The Essential Configuration Tasks page provides a summary of important tasks relating to the card’s initial
setup and configuration. If essential tasks have not been configured, the Configuration category on the menu
bar displays in red along with the number of unconfigured essential tasks. Other unconfigured tasks display in
blue on the Essential Configuration Tasks page.
To configure essential tasks:
1. Select Essential Configuration Tasks from the Configuration menu.
The Essential Configuration page displays. Unconfigured tasks have links to the associated configuration
page. Configured tasks are identified as “Ok.”
2. Click the link for the task you want to configure. The associated configuration page displays.
3. Complete the configuration and click Apply.
Note: Refer to the related procedure in this user’s guide for detailed instructions on completing the task.

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Changing the Passwords

The user name and default password is user for read-only privileges. The user name and default password is
admin for configuration (read/write) options. The characters in the password fields appear as asterisks (*).
To change the passwords:
1. Click Access Control from the Configuration menu.
The Access Control Configuration page displays with the password fields.
2. To change the user password, enter the new password twice (replace existing asterisks) in the Password
for the 'user' account fields.
To change the admin password, log on as admin and enter the new password twice (replace existing
asterisks) in the Password for the admin account fields.
3. Click Apply and then OK to save the settings. The logon prompt displays.
4. Log on to the card using the new password.
Note: You must be logged on as admin to configure the card. To prevent unauthorized access after you are
done configuring the card, close the browser or log off as admin. To log off as admin, select Log on
as 'user' from the Configuration menu. Logging on as user sets the security level to read-only.

Setting the Date and Time

The PXGX PDP Card can be configured to synchronize the date and time with one or more NTP servers, or the
date and time can be manually set. In addition, the temperature unit of measure can be set to display as
Fahrenheit or Celsius. Changes made to these fields are updated everywhere they appear.
Note: All date and time selections are automatically converted to Coordinated Universal Time (UTC).
To set the date and time, and temperature unit of measure:
1. Select Date/Time from the Configuration menu.
The default is to synchronize the date and time from the PC clock.
2. To synchronize the card with Network Time Protocol servers, select Synchronize with NTP server(s) and
type the IP addresses or host names. You can synchronize the card with up to three NTP servers.
The NTP status displays as one of the following:
l Not running – Indicates that NTP is not running.
l Started, not synchronized – Indicates that NTP is running, but is not yet synchronized with an NTP
server or controlling the local clock.
l Synchronizing with NTP server – Indicates that NTP has synchronized with the local clock, but is not
yet synchronized with an NTP server.
l Synchronized to XX, NTP stratum YY – Indicates that the card is synchronized with an NTP server at
IP address XX that is operating at NTP Stratum YY.
Note: When using host names, verify that the IP address of your network DNS Server is configured
(see “Network Configuration” on page 21).

Note: When NTP status is Synchronized and there is a large discrepancy between the PXGX PDP Card time
and the actual time, it may take 5–30 minutes for NTP to reset the card to the proper time.

3. To set the time manually, select Set date/time manually and type or select the local date in mm/dd/yyyy
format and the local time in hh/mm/ss format.
4. To customize how the date displays in the card's data and event logs, select a Date format for logs option
(mm/dd/yyyy, dd/mm/yyyy, yyyy-mm-dd, or dd mmm yyyy). The default is mm/dd/yyyy.
5. To select the time zone for the card, specify the Time zone for logs, email, and connected device.
6. To specify how the temperature displays on the Web page, select Fahrenheit (default) or Celsius.

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7. Click Apply and then OK to save the settings.

8. Refresh the Web page to view the updated formats.

Configuring SNMP Options

This section describes the following SNMP configuration options:
l Configuring community strings and trap recipients
l Restricting SNMP access
l Setting system location and system contact
l Managing from an SNMP NMS

Community Strings and Trap Recipients

The PXGX PDP Card supports several event-related traps that can be reported to the SNMP network
management software. See Chapter 6, “MIB Files” on page 52 for more information.
To configure the SNMP options:
1. Select SNMP from the Configuration menu.
2. SNMPv1 and SNMPv3 are supported and both versions are enabled by default. To modify, clear the check
box for the version to be disabled. The fields associated with the disabled version become unavailable
(dimmed).
3. For SNMPv1 configuration, type a new community string in the appropriate field to change the community
strings.
The default community strings are publicfor read-only, privatefor read-write.
4. For SNMPv3 configuration, enter a new read-only username and password and read-write username and
password in the appropriate fields. Passwords for SNMPv3 must be at least 8 characters long.
5. To modify the Trap recipient community string field, type a new name. The default is “public”.
6. Click Add to add a new trap recipient entry to the list. The Recipient field populates with the next available
number.
7. Enter the trap recipient IP address or host name in the IP/hostname field.
Note: When using host names, verify that the IP address of your network DNS Server is configured (see
“Network Configuration” on page 21).

8. Click Apply and then OK to save the settings.

Note: Select the Recipient drop-down menu to view all assigned trap recipients,

9. Repeat Steps 6 through 8 for each additional trap recipient.

10. To remove a trap recipient:
a. Click Delete Last.
b. Click OK when prompted to remove the settings for the trap recipient entered last.

Changing SNMP Access

The default is to limit access to the card to trusted SNMP NMS hosts only.
To allow access that is unrestricted by hostname (though still qualified by community names or SNMPv3
passwords):
1. Select Access Control from the Configuration menu.
2. Clear the check box for SNMP access restricted by IP/hostname.
3. Click Apply and then OK to save the settings.

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To add a host to the Trusted Host List for restricted access:

1. Select Access Control from the Configuration menu.
2. Verify that the check box for SNMP access restricted by IP/hostname is selected.
3. Type the trusted NMS host's IP addresses or host names, separated by a semicolon, in the Trusted IPs/
hostnames field.
Note: When using host names, verify that the IP address of your network DNS Server is configured
(see “Network Configuration” on page 21).

4. Click Apply and then OK to save the settings.

System Location and System Contact

To set the system location and system contact:
1. Select Network from the Configuration menu.
2. Enter the physical location of the installed PDP in the System location field. This value also displays on
the card's Web page banner.
3. Enter the information to identify someone to contact with questions about this device (sysContact string)
in the System contact field. For example, type a person's name, phone number, department, e-mail
address, physical location, or combination of these items, such as “John Smith x123.”
4. Click Apply and then OK to save the settings.

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Management from an SNMP NMS

To access the PXGX PDP Card using SNMP:
1. Verify that the NMS is configured for the correct community strings or SNMPv3 user names and
passwords, as shown on the SNMP Web page. See “Community Strings and Trap Recipients” on
page 27.
2. Verify that the NMS is a Trusted Host, or that your PXGX PDP Card is configured for unrestricted SNMP
access on the Access Control Configuration Web page. See “Changing SNMP Access” on page 27.
3. Select the MIB Files folder from the Documentation menu (or visit www.eaton.com/powerxpert) for
the following MIB files for the PXGX PDP Card:

MIB Name Filename Description

Eaton PDU MIB EATON-PDU-MIB.txt Meters available from the PDP, including identification,
input, output, configuration, tests, alarms, bypass, traps,
panel data, and circuit breaker data
Eaton EMP MIB EATON-EMP-MIB.txt Meters and settings for the EMP
Eaton Power Meter MIB EATON-PWR-MIB.txt Meters for:
l Power quality
l Real-time measures of voltage, currents, and power
l Minimum, average, and maximum measures for voltage,
currents, frequency, and power factor
l Energy measures and power demand
Eaton PowerChain Device MIB EATON-PCD-MIB.txt Provides commonly supported voltage, current, frequency,
and percent load measures, as well as digital inputs/outputs
and generic sensor readings for PowerChain devices.
Eaton Alarms+Traps MIB EATON-PXG-MIB.txt Alarms and notifications (traps)
Eaton Object Identifier (OID) EATON-OIDS.txt Base document for all OID assignments for Eaton's MIBs
assignments
RFC 4133 Entity MIB ENTITY-MIB.txt Identification and description of each device attached to the
card
RFC 4268 Entity State MIB ENTITY-STATE-MIB.txt Five availability status meters for each device attached to
the card
RFC 4268 Entity State MIB Part 2 ENTITY-STATE-TC-MIB.txt Possible state values for the Entity State MIB
4. Add these files to the MIB database of your SNMP management software (such as HP OpenView™ and
IBM® Systems Director).
5. Use the facilities provided by the SNMP management software to access the individual MIB objects.
See Chapter 6, “MIB Files” on page 52 for more information.

Configuring Modbus TCP/IP Options

To limit access to the card from trusted Modbus Transmission Control Protocol/Internet Protocol (TCP/IP)
addresses only:
1. Select Access Control from the Configuration menu.
2. Select the Modbus TCP access restricted by IP/hostname check box.
3. Type the trusted host's IP addresses or host names, separated by a semicolon, in the Trusted IPs/
hostnames field.
Note: When using host names, verify that the IP address of your network DNS Server is configured
(see “Network Configuration” on page 21).
4. Click Apply and then OK to save the settings.
For information on Modbus registers, see Chapter 7, “Modbus Registers” on page 55. See “Returning Error
Codes” on page 57 to change how error codes are returned.

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Configuring HTTP and HTTPS

To configure the ports for Hypertext Transfer Protocol (HTTP) and HTTP over Secure Socket Layer (HTTPS):
1. Select Access Control from the Configuration menu.
2. Type the TCP port number for HTTP in the HTTP port field (the default is 80).
3. Type the TCP port number for HTTPS in the HTTPS port field (the default is 443).
4. To require a secure connection to the card, select the Require HTTPS check box.
5. Click Apply and then OK to save the settings.

Configuring the Energy Management System (EMS)

Use the Configuring EMS option to enter panel settings and save them easily to the PDP instead of configuring
through the front panel display.
To configure the EMS:
1. Select EMS from the Configuration menu.
2. Select a panel number and click Retrieve.
The data from the PDP displays in a panel map.
3. Enter a panel name and specify the percentage of the rating to cause a warning and the percentage of the
rating to cause an alarm.
4. PDU/RPP only. The odd numbered breakers display to the left and the even numbered breakers display to
the right. The phases for each breaker are also displayed.
(Optional) Name the breakers for easy identification. The breaker names are saved on the PXGX PDP Card,
but they are not supported on the LCD panel of the hardware.
In the Ganging column, select the type of breaker installed. Select 0 of 0 if the breaker is not configured.
Select 1 of 1 for a single-pole breaker, 1 of 2 for a two-pole breaker, or 1 of 3 for a three-pole breaker. The
fields automatically update for multi-phase breakers.
Set the rating for each breaker, set the limits for warnings and alarms based on a percentage of the rating,
and set the CT (current transformer) ratio.
5. RPM only. The breakers display in a vertical column. The phases for each breaker are also displayed.
(Optional) Name the breakers for easy identification. The breaker names are saved on the PXGX PDP
Card, but they are not supported on the LCD panel of the hardware.
Set the limits for warnings and alarms based on a percentage of the rating and set the CT ratio.
Note: If you make a mistake, click Retrieve again to restore the original values. The values are not saved
until you click Apply and then OK to save the settings.

6. Click Apply and then OK to save the settings to the PXGX PDP Card.
7. If you are configuring several panels, click Cancel when prompted to send the configuration down to the
EMS hardware. Repeat Step 2 through Step 6 for each panel.
8. After completing all panels, click OK when prompted to send the configuration down to the EMS
hardware. The PXGX PDP Card transfers the panel data to the PDP. The transfer may take several
minutes.

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Configuring E-Mail Notification

Use the PXGX PDP Card to inform selected e-mail accounts of events and changes in status as they occur in
the PDP or to provide a status message at a predetermined time.
To configure e-mail notification:
1. Select Email from the Configuration menu.
2. Enter the IP address or host name of the SMTP Server IP/hostname (mail server) that will be used to
send the e-mail messages.
3. If you need to enter a user name and password for the SMTP server:
a. Click Advanced SMTP configuration.
If you have made changes to the Email page, a confirmation box opens. Click OK to save the settings;
otherwise, click Cancel. The Advanced SMTP Configuration page displays.
b. Enter the user name and password in the SMTP username and SMTP password fields.
c. Specify a “from” e-mail address in the SMTP Fromaddress field (for example,
PDU_1@10.222.10.111).
d. Click Apply to save the e-mail settings.
4. Click Test SMTP server connection to test the configuration for the SMTP server. The SMTP Test Results
window opens. Close the window when you are done viewing.
Note: If the SMTP test is successful, the confirmation displays immediately. A failed test response can take
a longer to display. Close the window if you want to terminate the test.

5. Specify events to trigger an e-mail to be sent to all recipients:

a. Click Configure to open the Email Event Trigger Configuration page.
b. Select Select All Unbatched, De-select All, or select specific event check boxes to indicate which
events are to be included for e-mail notification.
c. Click Apply and OK to save the settings.
d. Test the event e-mail function by selecting Test Event Email. A sample e-mail is sent for the first
trigger event that is selected and saved.
e. Select Email in the Email folder to return to the Email configuration page.
6. To create a new recipient:
a. Select an unassigned number from the Recipients list.
b. Enter the recipient's e-mail address in the To field.
c. Click Apply. The e-mail address is added to the Recipients list.
Note: Up to ten recipients can be configured to receive event e-mail messages.

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7. To modify the options for a recipient, select the e-mail address from the Recipients list and select options
for the recipient. See Table 1 for a description of options.

Table 1. E-Mail Options for Receiving Event Notification

Option Description
Send on event active Sends an e-mail message when an event occurs
Send on event clear Sends an e-mail message when an event clears
Attach event log file to event emails Attaches the event log to the event e-mail message (the log is always attached to
status e-mail messages)
Attach interval log file to event emails Attaches the interval log to the event e-mail message
Attach ID file to event emails Attaches the identification files to the event e-mail message
Send periodic status emails Sends periodic status e-mail messages
Days between periodic status emails Sets the number of days between the periodic status e-mail messages
Time of day (gateway time) for periodic status email Set the time of day for periodic status e-mail messages to be send (in 24-hour format,
(HH:MM) PXGX PDP Card UTC time)
8. Click Apply and then OK to save the settings.
Note: Apply changes before modifying or creating another e-mail recipient.

Configuring EMP Settings

The optional Environmental Monitoring Probe (EMP) allows remote monitoring of the PDP's environment
through regular measurements of temperature and humidity through two external contacts.
The EMP is connected to the EMP port directly on the card with a standard Ethernet cable. Recognition is
automatic. The Environmental Monitoring Probe selection is added to the Device Data and Configuration
menus of the Web interface.
To configure the EMP settings:
1. Select Environmental Monitoring Probe from the Configuration menu.
2. For Contact #1 and #2, enter the Contact Description, such as External Contact #1 and External
Contact #2.
3. For Contact #1 and #2, select the Contact Type as Normally Open or Normally Closed from the pull-down
menu. Disabled is the default.
4. To set the temperature alarm limits of the EMP, enter 32 to 158 degrees Fahrenheit (0 to 70 degrees
Celsius) for the Temperature Upper Limit and the Temperature Lower Limit.
5. Use the Temperature Hysteresis to control the alarm when the current value is hovering around the limit.
When the EMP temperature measure activates the alarm, it can come out of the alarm state only by
dropping below the Temperature Hysteresis value. Enter a value between 0 and 10 percent. The default is
2 percent.
6. To set the humidity limits of the EMP, enter 0 to 90 percent for the Humidity Upper Limit and the
Humidity Lower Limit. The default for the upper limit is 90; the default for the lower limit is 0.
7. Use the Humidity Hysteresis to control the alarm when the humidity percentage is hovering around the
alarm limit. When the EMP humidity measure activates the alarm, it can come out of the alarm state only
by dropping below the Humidity Hysteresis value. Enter a value between 0 and 20 percent.
8. Click Apply and then OK to save the settings.

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 Configuring the Card

Saving and Restoring Configuration Settings

You can create a backup of the PXGX PDP Card settings and the EMS configuration and restore them at a later
date.

Creating a Backup
To create a backup:
1. Select Save and Restore from the Configuration menu.
2. To save the panel and breaker settings in the EMS configuration
a. Click Save EMS configuration.
The card exports an XML file containing the EMS configuration settings.
b. Click Save and enter a file name and location to save the XML file.
3. To save the PXGX PDP Card settings and preferences:
a. Click Save gateway configuration.
The card exports an XML file containing the PXGX PDP Card configuration settings.
b. Click Save and enter a file name and location to save the XML file.

Restoring a Backup
Note: Restoring configuration settings overrides all changes made to the configuration settings since the
backup file was created.

To restore the configuration settings from a backup file:

1. Select Save and Restore from the Configuration menu.
2. Click Browse to select the file name and then click OK.
3. When prompted, confirm that you want to override the configuration settings with the backup file. Click
OK or Cancel.
4. Update the Web page if the Device Data does not automatically display after the backup is complete.

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 33
Chapter 4 Operation and Maintenance
This section explains:
l PXGX PDP Card panel details
l Indicator descriptions
l DIP switch settings
l Open alarms
l Generating log files
l Firmware upgrade instructions

PXGX PDP Card Panel Details

Power Xpert Gateway

PXGX PDP

EMP Upstream Downstream

Status Stacked
DHCP Indicators
Restart Ident
Power
100 Act 100 Act Setup

EMP Port Downstream Ethernet Restart Switch

Cable Port

Upstream Ethernet USB Port

Cable Port

Figure 27. PXGX PDP Card Panel Details

Indicator Descriptions
The Ethernet port indicator descriptions for the PXGX PDP Card are listed in Table 2; the stacked indicator
descriptions are listed in Table 3.

Table 2. Ethernet Port Indicators

Indicator Label Illuminated Not Illuminated
Upstream 100 Indicates a valid 100 Mb Connection (Link). Indicates a valid 10 Mb Connection (Link) as long
Ethernet Port as the corresponding ACT indicator is illuminated.
ACT Indicates network activity when the indicator Indicates no network activity.
is on or blinking.
Downstream 100 Indicates a valid 100 Mb Connection (Link). Indicates a valid 10 Mb Connection (Link) as long
Ethernet Port as the corresponding ACT indicator is illuminated.
ACT Indicates network activity when the indicator Indicates no network activity.
is on or blinking.

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 34
 Operation and Maintenance

Table 3. Stacked Indicator Descriptions

Label Color Illuminated Not Illuminated
STATUS Green Communication with the Power Communication with the PDP has not been established.
Distribution Unit (PDU), Remote Monitor As the card boots, the indicator remains off. However, if
Panel (RPP), Rack Power Module (RPM), it remains off after two minutes, there is a
Energy Management System Upgrade Kit communication problem between the card and the PDP.
(EMS-UGK), or Power Distribution Rack
(PDR) has been established.
DHCP Amber The PXGX PDP Card is configured for DHCP The use of DHCP has been disabled by the user, or all
and has obtained IP address information. ports configured for DHCP have failed to obtain IP
address information.
IDENT Red A firmware update is in progress. Do not A firmware update is not in progress.
remove the card from the PDP.
POWER Green DC power is available to the card from the If all indicators are not illuminated, DC power is not
PDP. available from the PDP. This may indicate that the PDP is
off and unplugged.
Note: During the power-on sequence, all four indicators illuminate briefly. Wait at least two minutes for the
card's boot process to complete before comparing the indicators to the table above because
indicators may turn on and off at different times in the boot process.

DIP Switch Description

DIP switch definitions for the PXGX PDP Card are listed in Table 4.

Table 4. DIP Switch Definitions

S1 Position Number OFF Position (Default) ON Position
1 Enable previously stored network configuration Override the existing network settings and assign the local IP
settings (Normal mode) address 169.254.1.1.
2 Reserved Reserved.
3 Normal behavior Reset the HTTP passwords to the defaults on boot (user and
admin). After a successful boot, the switch should be turned
back off before rebooting the card.
4 Reserved Reserved.
5 Reserved Reserved.
6 Normal behavior Reset the card to factory defaults on boot (after a successful
boot, the switch should be turned back off before rebooting the
card).

Open Alarms
Alarm notices display in three areas of the Web interface:
l Banner: If there is an active alarm(s) present on the PDP (Condition Active: true), a flashing alarm icon and
an alarm message display in the banner. The alarm icon and message reflect the actual condition of the
highest active alarm in the PDP. Clicking the alarm message displays the Open Alarms page.
l Device Data Summary and List page: If there is an open alarm(s), the “(Alarms Present)” message
displays at the top of the Device Data Summary and List page and the alarmed data value(s) is highlighted in
red text and continues to display in the alarm state until the alarm is closed.
l Menu bar: If there is an open alarm(s), “Open Alarms” and the number of active alarms display in red under
the Alarms menu. Clicking Open Alarms displays the Open Alarms page.

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 35
 Operation and Maintenance

Note: An active alarm is different from an open alarm:

l Active Alarm. An alarm is active when an alarming condition exists in the PDP. Messages display
on the PDP LCD panel and on the card interface banner when alarms go active and disappear when
the alarming condition clears.
l Open Alarm. When an alarm goes active, it is also considered open and remains open (even after
the condition clears in the PDP hardware) until it is closed by an operator. Operators are required to
close alarms to ensure that they are seen. While the PDP LCD panel and the card interface banner
display the alarms that are active in the PDP, other areas of the card interface (such as the Open
Alarms page, device data pages, and the alarm log), display any alarms that have not been closed by
the operator. Since closing an alarm that is still active in the hardware quickly results in the
generation of a new alarm, an operator has the option to mark an alarm as acknowledged to indicate
it has been seen.

The Open Alarms page displays a list of the latest alarms. Inactive alarms continue to display until they are
closed.
To view, acknowledge, or close alarms:
1. Select Open Alarms from the Open Alarms menu.
The Open Alarms page displays with the following information for each alarm:
l The alarm level (caution, critical, or major).
l Time and date when the error occurred.
l The parameter that is in alarm.
l The alarm message that displays on the PDP control panel (displays as a link).
l The condition of the alarm (active is true, inactive is false). The condition of the alarm indicates the
actual condition of the PDP.
2. To view the specific alarm parameter data, click the Alarm Message link. The Summary page displays and
the value in error displays in red text.
3. Select the alarm or alarms you want to acknowledge, unacknowledge, or close. Select the top check box
to select all alarms, or select one or more alarms individually.
Note: If the Alarm page updates, selections could be lost. Selecting an alarm row, or selecting Pause
Auto-Update, prevents the page from automatically updating.

4. Select one of the following:

a. Select Acknowledge Selected to acknowledge that you are aware of the alarm.
b. Select Un-Acknowledge Selected to reverse a previous acknowledgement.
c. Select Close Selected to close the alarm and remove it from the Open Alarms list.
Note: If a PDP alarm is still active in the PDP (Condition Active: true) and you close the alarm, a new alarm
and event ID is entered into the Open Alarms list.

Note: If a PDP alarm clears automatically, close the alarm to remove it from the Open Alarms list.

5. You have the option to add a note when prompted. Click OK to apply the selection.
Note: This note is optional and is entered into the Event log and displays in the Power Xpert software. The
note applies to all selected alarms.
6. Click Continue Auto-Update to resume page updating.

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 Operation and Maintenance

Generating Log Files

Note: Log files are comma-separated values (*.csv) files that can be opened in Microsoft Excel® software.
Some computer configurations automatically open the files in the Excel software instead of
prompting you to save. Excel may default to a date format specific to the country the product is being
used in, overriding the card specified format.

Data Log
The data log contains a history of the data value changes recorded by the gateway. To generate a data log:
1. Select Data Log from the Logs menu.
2. To limit the number of records, type or select one or more of the following optional values:
a. Maximum number of records to return
b. Start Date
c. End Date
3. Click View log.
4. Select a name and location for the file (if you chose to save the file when prompted).

Interval Log
The interval log contains a set of samples of data values taken at regular intervals by the gateway. To generate
an interval log:
1. Select Interval Log from the Logs menu.
2. Select the name of the device.
3. Select the interval (5, 15, or 60 minutes).
4. To limit the number of records, type or select one or more of the following optional values:
a. Maximum number of records to return
b. Start Date
c. End Date
5. Click View log.
6. Select a name and location for the file (if you chose to save the file when prompted).

Event Log
The event log contains a history of the events recorded by the gateway. To generate an event log:
1. Select Event Log from the Logs menu.
2. To limit the number of records, enter one or more of the following optional values:
a. Maximum number of records to return
b. Start Date
c. End Date
3. Click View log.
4. Select a name and location for the file (if prompted to save).

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 Operation and Maintenance

System Log
The system log contains the history of the gateway administration activity. To generate a system log:
1. Select System Log from the Logs menu.
2. To limit the number of records, enter one or more of the following optional values:
a. Maximum number of records to return
b. Start Date
c. End Date
3. Click View log.
4. Select a name and location for the file (if prompted to save).

Erasing a Log
To erase a data, interval, event, or system log:
1. Click Erase log from the Data Log, Interval Log, Event Log, or System Log page.
2. Click OK to erase the log; otherwise, click Cancel.

Upgrading the Card's Firmware

The card's firmware may be updated by downloading the appropriate file from www.eaton.com/powerxpert.
During the upgrade process, the PXGX PDP Card does not monitor the PDP status.
To upgrade the firmware:
1. Select Firmware from the Configuration menu.
2. Select the Reboot when complete check box to automatically reboot after updating the firmware.
Note: If the Reboot when complete check box is not selected, you will be prompted to select Reboot
when the update is done.
3. Click Browse.
4. Download the pxgx_pdu_xxx.rom firmware file, available on the Web at www.eaton.com/powerxpert.
The Web page reloads when the firmware upgrade is complete.

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 38
Chapter 5 Root Certificate Authority Installation
Improve the security of your PXGX PDP Card on the Web by installing its root certificate authority (CA) into your
browser's CA cache. A CA is a trusted third party that issues digital certificates for use with encrypted digital
transactions. The digital certificate guarantees the identity of the Web site of the company that holds the
certificate. In this case, the PXGX PDP Card functions as both the CA and the certificate holder.
You can use the card without installing its root CA (using HTTP), but the transactions will not be as secure as
with the root CA (using HTTPS). You can require secure transactions by configuring the card for HTTPS
(see “Configuring HTTP and HTTPS” on page 30). The performance of the card is not impacted by using secure
transactions.
This section explains root CA installation for:
l Windows Internet Explorer 7 and Internet Explorer 8
l Mozilla Firefox
l Google Chrome

Installing Root CA with Windows Internet Explorer 7 and Internet Explorer 8

To install a certificate for the PXGX PDP Card with Windows Internet Explorer 7 or Internet Explorer 8:
1. Open the browser and type the IP address of the card followed by the path /ca.htmlin the address bar. For
example: http://10.222.49.63/ca.html.
The Root CA Installation page displays (see Figure 28).

Figure 28. Internet Explorer – Root CA Installation Page

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 39
 Root Certificate Authority Installation

2. Click Root CA Certificate.

A File Download warning message displays (see Figure 29).

Figure 29. File Download Warning

3. Click Open.
The Certificate Window opens (see Figure 30).

Figure 30. Certificate Window for the PXGX PDP Card

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 40
 Root Certificate Authority Installation

4. Click Install Certificate.

The Certificate Import Wizard opens (see Figure 31).

Figure 31. Certificate Import Wizard

5. Click Next.
The Certificate Store window opens, prompting you to specify a certificate store (see Figure 32).

Figure 32. Certificate Store Window

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 41
 Root Certificate Authority Installation

6. Verify that the default setting, Automatically select the certificate store ..., is selected.
7. Click Next.
The Certificate Import Wizard displays a final verification (see Figure 33).

Figure 33. Verifying the Certificate Import Settings

8. Click Finish to complete the wizard.

A message displays informing you that Windows will automatically trust any certificate issued by this CA
(see Figure 34).

Figure 34. Security Warning Message

9. Click Yes to install the CA.

A new message displays to verify that the import was successful.
10. Click OK to close the message.
11. Click OK to close the Certificate window.
12. The installation process is complete. You can now access the card using the HTTPS protocol (for example,
https://10.222.49.63).

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 42
 Root Certificate Authority Installation

13. To view the certificate:

a. Select Internet Options from the Tools menu.
b. Click the Content tab.
c. Click Certificates.
d. Click the Trusted Root Certification Authorities tab, and then locate and select the certificate name
on the list (see Figure 35).
Note: The name of the certificate starts with “PowerXpert” followed by the MAC address of the card.

Figure 35. Trusted Root Certification Authorities Tab

e. Click View to open the Certificate window (see Figure 36).

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 43
 Root Certificate Authority Installation

Figure 36. View Certificate Window

f. When you are finished viewing the information, click OK to close the Certificate window, click Close
to close the Certificates window, and click OK to close the Internet Options window.

Installing Root CA with Mozilla Firefox

To install a certificate for the PXGX PDP Card with Mozilla Firefox:
1. Open the browser and type the IP address of the card followed by the path /ca.htmlin the address bar.
For example: http://10.222.49.63/ca.html.
The following window opens (see Figure 37):

Figure 37. Mozilla Firefox – Root CA Installation Window

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 44
 Root Certificate Authority Installation

2. Click Root CA Certificate.

Firefox opens the Downloading Certificate window (see Figure 38).

Figure 38. Downloading Certificate Window

3. If desired, click View to manually examine the contents of the certificate.

4. Select the Trust this CA to identify web sites check box.
5. Click OK to complete the installation process.
The installation process is complete. You can now access the card using the HTTPS protocol (for example,
https://10.222.49.63).

Installing Root CA with Google Chrome

To install a certificate for the PXGX PDP Card with Google Chrome:
1. Open the browser and type the IP address of the card followed by the path /ca.htmlin the address bar.
For example: http://10.222.49.63/ca.html.
The following window opens (see Figure 39):

Figure 39. Google Chrome – Root CA Installation Window

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 Root Certificate Authority Installation

2. Click Root CA Certificate.

A File Download warning message displays at the bottom of the window (see Figure 40).

Figure 40. File Download Warning

3. Click Save.
The CRT (Security Certificate) file name displays at the bottom of the window (see Figure 41).

Figure 41. Security Certificate File

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 46
 Root Certificate Authority Installation

4. Click gateway_ca.crt.
An Open File warning message displays (see Figure 42).

Figure 42. Open File Warning

5. Click Open.
The Certificate Window opens (see Figure 43).

Figure 43. Certificate Window

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 47
 Root Certificate Authority Installation

6. Click Install Certificate.

The Certificate Import Wizard – Welcome window opens (see Figure 44).

Figure 44. Certificate Import Wizard – Welcome Window

7. Click Next.
The Certificate Import Wizard – Certificate Store window opens, prompting you to specify a certificate
store (see Figure 45).

Figure 45. Certificate Store Window – Certificate Store Window

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 Root Certificate Authority Installation

8. Verify that the default setting, Automatically select the certificate store ..., is selected.
9. Click Next.
The Certificate Import Wizard – Completing the Certificate Import Wizard window certificate displays a
final verification (see Figure 46).

Figure 46. Certificate Import Wizard – Completing the Certificate Import Wizard Window

10. Click Finish to complete the wizard.

11. Click Yes to install the CA.
A new message displays to confirm that the import was successful.
12. Click OK to close the message.
13. Click OK to close the Certificate window.
The installation process is complete. You can now access the card using the HTTPS protocol (for example,
https://10.222.49.63).

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 49
 Root Certificate Authority Installation

14. To view the certificate:

a. On the Wrench menu, click Options, and then click the Under the Hood tab.
b. Scroll to the bottom of the window and click Manage Certificates.
c. Click the Trusted Root Certification Authorities tab and locate and select the certificate name on
the list (see Figure 47).
Note: The name of the certificate starts with “PowerXpert” followed by the MAC address of the card.

Figure 47. Certificates Window – Trusted Root Certification Authorities Tab

d. Click View to open the Certificate window (see Figure 48).

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 50
 Root Certificate Authority Installation

Figure 48. View Certificate

e. When you are finished viewing the information, click OK to close the Certificate window, click Close
to close the Certificates window, and click Close again to close the Google Chrome Options window.

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 51
Chapter 6 MIB Files
This chapter describes the Management Information Base (MIB) files available with the card. A MIB is an
information repository residing on a device in a communication network. Network management software uses
a device's MIB to manage the device. Every manageable device on a network has a MIB consisting of one or
more files that list information about the device.
Use the facilities provided by your Simple Network Management Protocol (SNMP) management software to
access the individual MIB objects. The objects define the information available about your Power Distribution
Unit (PDU), Remote Monitor Panel (RPP), Rack Power Module (RPM), Energy Management System Upgrade
Kit (EMS-UGK), or Power Distribution Rack (PDR).
You can configure a device so that it generates a trap if a certain condition occurs, such as an alarm clearing.
The trap is sent to the management station to inform it of the occurrence.
This chapter contains an overview of MIB definitions for each of the MIB files:
l Eaton PDU MIB
l Eaton EMP MIB
l Eaton Power Meter MIB
l Eaton PowerChain Device MIB
l Eaton Alarms+Traps MIB
l Eaton OID Assignments
l RFC 4133 Entity MIB
l RFC 4268 Entity State MIB
l RFC 4268 Entity State MIB Part 2

See the MIB files for detailed information about each MIB object.

Eaton PDU MIB

The Eaton PDU MIB module contains objects and notifications for PDP, Panel, and Breaker information levels:
l mainPDU
l pduPanel
l pduBreaker

mainPDU
Objects in this group describe the main PDP in the system. This group has three subgroups:
l Nameplate Ratings subgroup. These objects provide the nominal rating values for the PDP.
l Input Meters subgroup. These objects provide input meter values for the PDP. The subgroup contains a
table of meters by phase (normally three-phase).
l Output Meters subgroup. These objects provide output meter values for the PDP. The subgroup contains a
table of meters by phase (normally three-phase).

pduPanel
For each panel in the system, there are subtables for:
l Panel Ratings. These objects provide the nominal rating values for each panel.
l Panel Meters. These objects provide total readings for all phases of the panel.
l Panel Phase Meters. These objects provide meter readings for the panel, by phase (normally three-phase).

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 52
 MIB Files

pduBreaker
For each breaker in the system, there are subtables for:
l Breaker Ratings. These objects provide the nominal rating values for each breaker.
l Breaker Meters. These objects provide energy accumulators for the breaker, independent of phase.
l Breaker Phase Meters. These objects provide meter readings for the breaker, by phase (one, two, or three
phases).

The Breaker tables are indexed by the panel number, breaker number, and sometimes the phase. The breaker
number corresponds to the first physical panel position (or slot) it occupies. For example, a three- phase
breaker at positions 2, 4, and 6 would have a breaker number of 2.

Eaton EMP MIB

Objects in this group are provided by the Environmental Monitoring Probe (EMP) and include temperature and
humidity readings, alarming limits, the two contacts readings, and setup information. The group contains a table
of values for environmental contact sensing (normally two digital inputs for monitoring all contacts).
Traps are sent in response to EMP changes to indicate the type of alarm, alarm acknowledgement, and alarm
clearing.

Eaton Power Meter MIB

The Eaton Power Meter MIB provides five groups of power metering measures potentially provided by Eaton
PDPs:
l Power quality. Power quality (PQ) index, percentage of total harmonic distortion (THD) for current and volts,
Information Technology Industry Council (ITIC) performance curve
l Real-time measures. Voltage, currents, and power measures
l Minimum, average, and maximum. Voltage, currents, frequency, and power factor
l Energy measures. Watt-, VAR-, and VA-hours
l Power demand. KW, KVA, and KVAR over the meter's demand period

All objects are indexed by the PDP or panel device number. The powerMeterIndex is normally the same as the
entPhysicalIndex for the PDP or panel as a device.

Eaton PowerChain Device MIB

The Eaton PowerChain Device MIB provides commonly supported voltage, current, frequency, and percent of
load measures, as well as digital inputs/outputs and generic sensor readings, for power chain devices.
Portions of this MIB are supported by Eaton PDPs.
This MIB covers three areas:
l Voltage, current, frequency, and percentage of load measures
l Digital (binary) inputs and outputs
l Generic (non-specific) sensor readings

All objects are indexed by a device number, since some agents present data from more than one power chain
device. The powerChainDeviceIndex is normally the same as entPhysicalIndex.

Eaton Alarms+Traps MIB

Objects in this group provide a table of active alarms and a count of alarms currently active. The notification
traps provided are triggered by the publishing of an alarm or event.

Eaton OID Assignments

These objects document all the object identifier assignments for Eaton products.

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 MIB Files

Entity MIB Files

The objects in these MIB files provide information standard in the industry:
l The RFC 4133 Entity MIB provides standard objects for identifying and describing devices attached to the
card. The PXGX PDP Card is the first device entity, the PDP is the second. Panels and circuit breakers are
assigned as individual device entities.
l The RFC 4268 Entity State MIB provides availability status measures for each device.
l The RFC 4268 Entity State MIB Part 2 provides possible state values for the Entity State MIB.

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 54
Chapter 7 Modbus Registers
This chapter describes how to address each of the following PDPs using Modbus TCP/IP:
l Power Distribution Unit (PDU)
l Remote Monitor Panel (RPP)
l Rack Power Module (RPM)
l Energy Management System Upgrade Kit (EMS-UGK)
l Power Distribution Rack (PDR)
l Or a specific panel in a PDU, RPP, RPM, EMS-UGK, or PDR, and a specific breaker in a panel

Note: To obtain the panel or circuit breaker data, the PDP must have the Energy Management System
(EMS) Level 3 option installed.

A PDP distributes power through one or more circuit breaker panels. Each panel consists of several circuit
breakers. Each circuit breaker contains more than 30 parameters, such as voltage, current, power, and alarms.
The value of each parameter is stored in a corresponding Modbus data register.
Because there are many panels in a PDP, it is necessary to identify a specific breaker and specify the panel
containing that breaker. It is likely that Breaker #5 in Panel #1 has different data than Breaker #5 in Panel #7.
The tables in this chapter list sample names of the PDP parameters and their corresponding Modbus registers
for:
l PDP summary data
l Panel summary data
l Breaker data

The values of the parameters can be read over an Ethernet network by using Modbus TCP/IP building
managemnt programs or Modbus TCP/IP analyzer programs.
Note: Some Modbus programs provide an option for zero- or one-based addressing. Select the option for
zero-based addressing. The Modbus numbering scheme for the PDP starts at 0, so physical coil
number 1 corresponds to Modbus register number 0, coil number 2 corresponds to Modbus register
number 1, and so on.

Note: If your Modbus program requires one-based addressing, add a one to the register addresses listed in
Table 7 on page 61. For example, one-based addressing for the vendor name would be 1033
(1032 + 1).

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 Modbus Registers

Identifying the Breakers

To identify the breakers in a PDU/RPP panel, see the following section. To identify the breakers in an RPM, see
“RPM Breakers” on page 56.

PDU/RPP Breakers
A PDU/RPP panel can contain a mix of single-, two-, or three-pole breakers. Each pole takes one position
(or slot) in the panel.
Figure 49 shows a partial map of a panel with a mix of breaker sizes. Unoccupied positions are shown in gray.
Odd numbered positions are on the left and even numbered positions are on the right.

Panel Position Breaker # Breaker Rating Phase Breaker Rating Breaker # Panel Position
1 01 20 A 20 02 2
3 B 20 04 4
5 03 50 C 20 06 6
7 A 8
40 08
9 09 20 B 10
11 C 12
13 A 14
15 15 20 B 16
17 C 18
Figure 49. Sample PDU/RPP Panel Map

A single-pole breaker occupies one position; a two-pole breaker occupies two positions; and a three-pole
breaker occupies three positions. The breaker number corresponds to the position in the panel. For example,
Breaker 01 is in position 1 and is a single-pole, 20A breaker connected to Phase A. Breaker 02 is in position 2
and is a single-pole, 20A breaker connected to Phase A.
For multiple-pole breakers, the breaker number corresponds to the lowest number of the grouped panel
positions. Because Breaker 03 is configured as a three-pole breaker, it occupies three positions (3, 5, and 7).
Breaker 03 is a three-pole, 50A breaker and is connected to all three phases; positions 5 and 7 cannot be
addressed as a single breaker. Breaker 08 is configured as a two-pole breaker and occupies two positions (8
and 10), so position 10 cannot be addressed.
The breaker map for your specific PDU/RPP is available from the card's Web page (see “Obtaining the
Modbus Register Map” on page 57).
When reading the breaker registers, only the data associated with the configured breaker is available. Reading
a single-pole breaker returns only the data associated with the single pole. In Figure 49, reading Breaker 01
returns only the data associated with Phase A. Attempting to read Breaker 01 for Phase B or Phase C data will
return an error. Reading multiple-phase breakers returns the data for all connected phases. For example,
Breaker 03 returns the data for Phases A, B, and C, while Breaker 08 returns data for Phases A and B.

RPM Breakers
An RPM panel can contain a maximum of 12 single-phase breakers.
Figure 50 shows a sample map of an RPM panel. Breaker positions are numbered sequentially from the
bottom left. Some positions may not have a breaker and are shown in gray.

Phases A B C A B C A B C A B C
Current Rating 20A 20A 20A 60A 45A
Breaker # 01 04 07 09 10 12

Figure 50. Sample RPM Panel

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 Modbus Registers

Breakers can be combined (or ganged) into one physical breaker covering two or three positions. When
breakers are combined, the breaker number corresponds to the lowest number of the grouped breakers.
In Figure 50, Breaker 01 is a three-phase, 20A breaker and occupies three positions (1, 2, and 3). Data returned
from Breaker 01 contains the data associated with all three phases. The next breaker is Breaker 04 (because
Breaker 01 occupies three positions). Breaker 07 is a two-phase, 20A breaker. A request for data from
Breaker 07 returns data covering Phases A and B. A single-phase, 60A breaker is shown in position 9. Data
returned from Breaker 09 contains only data from Phase C. Position 12 is unoccupied.
The breaker map for your specific RPM is available from the card's Web page (see “Obtaining the Modbus
Register Map” on page 57).
Attempting to read data from a nonexistent breaker results in an error code. For example, requesting the
Phase B voltage from ganged Breaker 05 results in a returned error code. The Phase B voltage from the
ganged breaker is obtained by reading Breaker 04.

Pole Data
Sometimes it is advantageous to address the individual poles of a breaker instead of a ganged breaker, which
returns data for all the poles in the breaker. The individual poles can be addressed using the Unit IDs for EMS
Pole Data or RPM Pole Data as shown in Table 6 beginning on page 59.
To obtain a comma-separated values (*.csv) file, see the following section “Obtaining the Modbus Register
Map,” and select the pole data when prompted from a device.
Note: Either EMS Pole Data or RPM Pole Data register maps are available on the Web page, depending on
the product type, but not both.

Obtaining the Modbus Register Map

To view a list of the Modbus registers in your PDP:
1. Select Modbus TCP Register Maps from the Documentation menu.
2. Select the hardware type from the Select a map to generate pull-down menu.
3. Most Modbus-TCP clients automatically decrement addresses by one before using them. If your client
does not alter addresses in this way, clear the Use 1-based addressing check box.
4. Click View Register Map. A dialog box opens.
5. Click Open to view or Save to save the file.
Note: The Modbus file is a comma-separated values (*.csv) file that can be opened in Microsoft Excel
software. Some computer configurations automatically open the files in the Microsoft Excel software
instead of prompting you to save the file.

6. If you select Save, select a location for the file.

Note: Some browsers leave a blank window open after you save or view the file. Close the window.

Returning Error Codes

By default, the PXGX PDP Card returns a Modbus error code when it receives an incoming register/discrete/
coil READ request for an address that is not currently valid. To improve performance in some situations, you
can configure the card to disable this error response and instead return zero-filled data in all of the invalid
address ranges.
To change how error codes are returned:
1. Select Modbus TCP from the configuration menu.
2. Clear the Return error (vs. zeros) on unsupported read request check box to disable the error code or
select the check box to enable the error code.
3. Click Apply and then OK to save the setting.

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 Modbus Registers

Modbus Register Addressing

This section describes Modbus function codes, data formats, and data addressing.

Modbus Function Codes

The PDP registers are read using Modbus Function Codes (FC). For most PDP registers, FC 04 is used. For
alarms, FC 02 is used. The PDP supports the following hex function codes:

Table 5. Function Codes

FC Hex Description Use
01 0x01 Read Coil Status Supported for compatibility purposes
02 0x02 Read Discrete Inputs Single input data, such as alarms and discrete contacts
03 0x03 Read Holding Registers Supported for compatibility purposes
04 0x04 Read Input Registers Analog data (most string and numeric data types), such as voltage
05 0x05 Write Single Coil For future use
06 0x06 Write Single Register For future use
0F 0x0F Write Multiple Coils For future use
10 0x10 Write Multiple Registers For future use

Data Formats
Modbus programs usually provide an option for viewing various data types. Refer to your Modbus program
documentation for detailed information on viewing data options.
A register is 16 bits (two bytes). The PDP supports the following data types:
l STRING – A string of ASCII characters (two per register). Consult the Size parameter to find the string's
length for a given entry (it is a multiple of two so that entries are register-aligned).
l FLOAT – A 32-bit IEEE754 floating point number. FLOATs are always two registers.
l UINT – An unsigned integer. Consult the Size parameter to find the integer's size (in bytes) for a given entry
(it is a multiple of two so that entries are register-aligned).
l TIME – The Time type (ym dh ms) consists of six bytes specifying the year, month, day, hour, minutes, and
seconds. The bytes are stored in hexadecimal format. If your Modbus application displays the individual
bytes in a register, view the bytes using the decimal option. Otherwise, the bytes are best viewed by
displaying the two-byte register in a binary format and translating each byte to decimal.
For example, if today is May 17, 2010 and the time is 10:45 and 20 seconds, viewing each hex byte in
decimal would yield the following data, which is viewable as the year (10), month (05), day (17), hour (10),
minutes (45), and seconds (20):

10 05 17 10 45 20
See “Time or Date (FC 04)” on page 67 for more information.
l BOOL – A binary (Boolean) value of 0 or 1. BOOL is usually assigned to discrete input alarms.

Data Addressing
The register addresses and sizes listed in Table 7 through Table 13, starting on page 61, specify an address for
each entry. If a data type spans multiple registers (such as a FLOAT), lower addressed registers map to
higher-order parts of the value. Within each register, data is in most significant bit (MSB) first format.
Note: A Modbus register contains two bytes. Therefore, the number of registers containing the information
can be obtained by dividing the bytes by two. For example, the vendor name in Table 7 on page 61
can be obtained by reading 32 Modbus registers starting at register 1032.

Note: If a register is not supported in a particular device, an exception response is returned.

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 Modbus Registers

PDP Unit ID Numbers

Because the PDP consists of several panels of circuit breakers, set the Unit ID in the Modbus program to
specify a specific PDP, a specific panel, or a specific breaker (see Table 6).
The PDP has a Unit ID of 0, 1, or 255. The same information can be obtained from any of these IDs. See “PDP
Registers and Alarms” on page 61 for more information.
The panel Unit IDs range from 2 to 17. These summary data panel registers contain the total information for all
the breakers in a specific panel. For example, the registers show the sum total current for each phase
distributed by all the breakers. See “Panel Registers and Alarms” on page 62 for more information.
The breaker Unit IDs range from 18 to 33. These registers provide individual breaker data for the specified
panel. See “Breaker Data and Alarms” on page 64 for more information on identifying specific breaker
registers.
Note: Selecting panel and breaker Unit IDs that are not available will return an error code. Currently available
PDP model configurations are limited to eight panels, so only eight panel Unit IDs are used. Future
models may be configured for up to 16 panels.

If there is an optional Environmental Monitoring Probe (EMP) installed, use Unit ID 254 to obtain EMP data. See
“EMP (FC 04)” on page 66 for more information.

Table 6. PDP Unit ID Numbers

Unit ID Description
0, 1, and 255 PDP Summary Data
2 Panel #1 Summary Data
3 Panel #2 Summary Data
4 Panel #3 Summary Data
5 Panel #4 Summary Data
6 Panel #5 Summary Data
7 Panel #6 Summary Data
8 Panel #7 Summary Data
9 Panel #8 Summary Data
10 Panel #9 Summary Data
11 Panel #10 Summary Data
12 Panel #11 Summary Data
13 Panel #12 Summary Data
14 Panel #13 Summary Data
15 Panel #14 Summary Data
16 Panel #15 Summary Data
17 Panel #16 Summary Data
18 Panel #1 Breaker Data
19 Panel #2 Breaker Data
20 Panel #3 Breaker Data
21 Panel #4 Breaker Data
22 Panel #5 Breaker Data
23 Panel #6 Breaker Data
24 Panel #7 Breaker Data
25 Panel #8 Breaker Data
26 Panel #9 Breaker Data
27 Panel #10 Breaker Data

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 Modbus Registers

Table 6. PDP Unit ID Numbers (Continued)

Unit ID Description
28 Panel #11 Breaker Data
29 Panel #12 Breaker Data
30 Panel #13 Breaker Data
31 Panel #14 Breaker Data
32 Panel #15 Breaker Data
33 Panel #16 Breaker Data
34 EMS Panel #1 Pole Data
35 EMS Panel #2 Pole Data
36 EMS Panel #3 Pole Data
37 EMS Panel #4 Pole Data
38 EMS Panel #5 Pole Data
39 EMS Panel #6 Pole Data
40 EMS Panel #7 Pole Data
41 EMS Panel #8 Pole Data
42 EMS Panel #9 Pole Data
43 EMS Panel #10 Pole Data
44 EMS Panel #11 Pole Data
45 EMS Panel #12 Pole Data
46 EMS Panel #13 Pole Data
47 EMS Panel #14 Pole Data
48 EMS Panel #15 Pole Data
49 EMS Panel #16 Pole Data
50 RPM Panel #1 Pole Data
51 RPM Panel #2 Pole Data
52 RPM Panel #3 Pole Data
53 RPM Panel #4 Pole Data
54 RPM Panel #5 Pole Data
55 RPM Panel #6 Pole Data
56 RPM Panel #7 Pole Data
57 RPM Panel #8 Pole Data
58 RPM Panel #9 Pole Data
59 RPM Panel #10 Pole Data
60 RPM Panel #11 Pole Data
61 RPM Panel #12 Pole Data
62 RPM Panel #13 Pole Data
63 RPM Panel #14 Pole Data
64 RPM Panel #15 Pole Data
65 RPM Panel #16 Pole Data
254 Environmental Monitoring Probe

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 Modbus Registers

PDP Registers and Alarms

This section contains information for the PDP Registers (FC 04) and PDP Alarms (FC 02).
The register and alarm tables contain sample register lists and may not be the same as the registers in your
PDP.

PDP Registers (FC 04)

Figure 7 provides a partial list of data registers that are available from a PDP. Not all registers may be available
in your PDP.
To read the vendor name in the PDP, set the Modbus program to Unit ID 1 and register 1032:
IP: <IP address of PDP>
Unit ID: 1
Starting Register: 1032
Number of registers: 32
Function Code: 04
The PDP returns 32 registers containing up to 64 characters. There are two ASCII characters per register, so
the vendor name could be displayed as Eaton.

Table 7. PDP Sample Registers (FC 04)

Name Register Data Type Bytes
Vendor Name 1032 STRING 64
Model Name 1064 STRING 64
Display Name 1096 STRING 64
Device Type 1128 STRING 64
Device ID 1192 STRING 64
Device Guide 1225 STRING 40
Serial Number 1276 STRING 64
Conn Style 1312 UINT 2
Device Comm Address 1313 STRING 64
Device Baud Rate 1345 UINT 4
Time Sync Period 1347 UINT 4
Data Update Period 1349 UINT 4
Device VAR Rating 1351 UINT 4
Device Volts In Rating 1357 UINT 4
Device Volts Out Rating 1359 UINT 4

PDP Alarms (FC 02)

Table 8 provides a partial list of example PDP alarms. Your PDP may have different alarms. PDP alarms are not
registers, but are discrete inputs and are read using FC 01 or FC 02.
The PDP monitors the condition of several parameters and can activate an alarm status if a parameter is out of
range. For example, if the input frequency is too high or too low, the PDP can set the Input Frequency Fault
Alarm.
To read the Input Frequency Fault Alarm, set the Modbus program to Unit ID 1 and coil address 1008:
IP: <IP address of PDP>
Unit ID: 1
Starting Register: 1008
Number of Registers: 1
Function Code: 02

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 Modbus Registers

The PDP returns a single register that is a BOOL value (0 or 1), indicating if the alarm is active or not active.

Table 8. PDP Sample Alarms (FC 02)

Name Register Data Type
AC Input Over Volts 1006 BOOL
AC Input Under Volts 1007 BOOL
Input Frequency Fault 1008 BOOL
AC Output Over Volts 1009 BOOL
AC Output Under Volts 1010 BOOL
AC Output Frequency Fault 1011 BOOL
Remote EPO 1012 BOOL
Building Alarm 4 1016 BOOL
Building Alarm 3 1017 BOOL
Building Alarm 2 1018 BOOL
Building Alarm 1 1019 BOOL
Output Overload 1025 BOOL
System Bus Overload 1050 BOOL
NV Memory Failure 1053 BOOL

Panel Registers and Alarms

This section contains information for the Panel Summary Registers (FC 04) and the Panel Alarms (FC 02).

Panel Summary Registers (FC 04)

Note: The panel can be wired for either a wye (phase to neutral) or a delta (phase-to-phase) configuration.
The registers contain only the data supported by the wired configuration. For example, if the panel is
wired in a wye configuration, the voltages AN, BN, and CN are available, but the voltages AB, BC, and
CA are not available (an exception code is returned). Refer to the actual panel for the wiring
configuration.

Table 9 shows the registers that contain summary data for the panel. The registers contain the total
information for all the breakers in the panel.
For example, the AC Voltage between Phase A and Neutral is available in register 4010. To read the AC Voltage
in Phase A at Panel #1, set the Modbus program to Unit ID 2 and register 4010:
IP: <IP address of PDP>
Unit ID: 2
Starting Register: 4010
Number of Registers: 2
Function Code: 04
To read the AC Voltage in Phase A at Panel #4, set the Modbus program to Unit ID 5 and register 4010:
IP: <IP address of PDP>
Unit ID: 5
Starting Register: 4010
Number of Registers: 2
Function Code: 04

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 Modbus Registers

Table 9. Panel Sample Summary Registers (FC 04)

Name Register Data Type Bytes
Display Template 1000 UINT 2
Vendor Name 1032 STRING 64
Model Name 1064 STRING 64
Display Name 1096 STRING 64
Serial Number 1276 STRING 64
Device Volts Rating 1355 UINT 4
Number of Phases 1361 UINT 2
Asset ID 1477 STRING 128
Breaker Rating 1607 UINT 2
Breaker Warning 1609 UINT 2
Breaker Overload 1610 UINT 2
Neutral Current Alarm 1612 UINT 2
Entity Admin State 3047 UINT 2
Entity Operating State 3048 UINT 2
Entity Readiness State 3049 UINT 2
Entity Alarm State 3050 UINT 2
Entity Standby State 3051 UINT 2
AC V AN 4010 FLOAT 4
AC V BN 4012 FLOAT 4
AC V CN 4014 FLOAT 4
AC V MAX AN 4296 FLOAT 4
AC V MAX BN 4298 FLOAT 4
AC V MAX CN 4300 FLOAT 4
AC I in A 5002 FLOAT 4
AC I in B 5004 FLOAT 4
AC I in C 5006 FLOAT 4
AC I in N 5010 FLOAT 4
AC I MAX A 5164 FLOAT 4
AC I MAX B 5166 FLOAT 4
AC I MAX C 5168 FLOAT 4
AC I MAX N 5170 FLOAT 4

Panel Alarms (FC 02)

Table 10 lists the panel alarms. They are not registers, but are discrete inputs and are read using FC 02.
To read the Main Breaker Overload alarm at Panel #4, set the Modbus program to Unit ID 5 and coil address
1254:
IP: <IP address of PDP>
Unit ID: 5
Starting Register: 1254
Number of Registers: 1
Function Code: 02

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 Modbus Registers

Table 10. Panel Sample Alarms (FC 02)

Name Coil/Status Address Data Type
Neutral Overload 1219 BOOL
Panel Under Voltage 1238 BOOL
Panel Over Voltage 1242 BOOL
Panel Under Over Frequency 1248 BOOL
Branch Breaker Overload Warning 1249 BOOL
Branch Breaker Overload 1250 BOOL
Main Breaker Overload Warning 1253 BOOL
Main Breaker Overload 1254 BOOL

Breaker Data and Alarms

This section contains:
l Sample names of breaker parameters along with the register numbers for Breaker #1
l Instructions for calculating the register numbers for other breakers
l Breaker alarms

Breaker #1 Data Registers (FC 04)

To specify a specific breaker, use a Unit ID for breaker data along with the register number for the specific
breaker.
For example, “Watts in Phase A” is register 1055 for Breaker #1. This statement is true for any panel. To
specify a specific panel for breaker data, use the panel's Unit ID in the Modbus program. For Panel #6
(Unit ID 23), the Modbus program would be set as follows:
IP: <IP address of PDP>
Unit ID: 23
Starting Register: 1055
Number of registers: 2
Function code: 04
The Modbus program would return a value of the watts in Phase A for Breaker #1 in Panel #6 of the PDP at
the specified IP address.

Table 11. Breaker #1 Sample Data Registers (FC 04)

Name Register Data Type Bytes
Display Name 1000 STRING 64
Number of Phases 1032 UINT 2
Breaker Rating 1033 UINT 4
Breaker Warning 1035 UINT 2
Breaker Overload 1036 UINT 2
AC Current Phase A 1037 FLOAT 4
AC Current Phase B 1039 FLOAT 4
AC Current Phase C 1041 FLOAT 4
AC MAX Current Phase A 1043 FLOAT 4

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 Modbus Registers

Table 11. Breaker #1 Sample Data Registers (FC 04) (Continued)

Name Register Data Type Bytes
AC MAX Current Phase B 1045 FLOAT 4
AC MAX Current Phase C 1047 FLOAT 4
Percent FL Current A 1049 FLOAT 4
Percent FL Current B 1051 FLOAT 4
Percent FL Current C 1053 FLOAT 4
Watts Phase A 1055 FLOAT 4

Calculating Breaker Register Numbers

Table 11 shows the sample register numbers for Breaker #1. There can be many breakers in a panel. Determine
the corresponding register numbers for other breakers in the panel by using the following formula:
Breaker register # = Breaker #1 register + ((Breaker # – 1) x 200))

For example:
Breaker #2 starts at 1200: 1000 + ((2 – 1) x 200)
1000 + (1 x 200)
1000 + 200
1200

Breaker #3 starts at 1400: 1000 + ((3 – 1) x 200)

1000 + (2 x 200)
1000 + 400
1400

Breaker #14 starts at 3600: 1000 + ((14 – 1) x 200)

1000 + (13 x 200)
1000 + 2600
3600
This formula works for any register. For example, for Breaker #1, the register number of “Watts Phase A” is
1055. The corresponding address for Breaker #18 is:

1055 + ((18 – 1) x 200)

1055 + (17 x 200)
1055 + 3400
4455

Breaker Alarms (FC 02)

There are two alarms for each circuit breaker: Overload Warning and Overload. Each alarm has a unique address
similar to the data registers, but these alarms are not data registers. The alarms are discrete inputs and are read
using FC 02 in the Modbus program.

Table 12. Breaker Alarms (FC 02)

Name Coil/Status Address Data Type
Branch Breaker 1 Overload Warning 1000 BOOL
Branch Breaker 1 Overload 1001 BOOL

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 Modbus Registers

Table 12 shows the alarms for Breaker #1. Determine the corresponding alarms for other breakers by using
the following formula:
Breaker #5 address = ((Breaker number – 1) x 2) + Breaker #1 address
For example, to find the Overload Warning alarm address for Breaker #5:

Breaker #5 Overload Warning = ((5 – 1) x 2) + 1000

= ((4) x 2) + 1000
= (8) + 1000
= 1008
To find the Overload alarm address for Breaker #20
:

Breaker #20 Overload = ((20 – 1) x 2) + 1001

= ((19) x 2) + 1001
= (38) + 1001
= 1039
To read the Overload Warning alarm for Breaker #5 in Panel #8, the Modbus program would be set as follows:
IP: <IP address of PDP>
Unit ID: 25
Starting Register: 1008
Number of registers: 1
Function code: 02
The Modbus program would return a true/false value of the Overload Warning alarm for Breaker #5 in Panel #8
of the PDP at the specified IP address.

EMP (FC 04)

Note: See “Configuring EMP Settings” on page 32 for more information.
The optional EMP for the PDP can measure temperature and humidity. Because the device can be located
outside the PDP, the reference is to auxiliary data. In addition, it contains two connections for monitoring the
condition of auxiliary input contacts, such as a door switch. See Table 13 for a list of EMP registers.
An exception code is returned if the EMP is not installed.
To read the temperature at the PDP, set the Modbus program to Unit ID 254 and coil address 12028:
IP: <IP address of PDP>
Unit ID: 254
Starting Register: 12028
Number of registers: 2
Function Code: 04

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 Modbus Registers

Table 13. EMP Registers (FC 04)

Name Register Data Type Bytes
Vendor Name 1032 STRING 64
Model Name 1064 STRING 64
Display Name 1096 STRING 64
Serial Number 1276 STRING 64
Device ID 1192 STRING 64
Auxiliary Input 1 10275 UINT 2
Auxiliary Input 2 10276 UINT 2
Auxiliary Temperature 12028 FLOAT 4
Auxiliary Humidity 12030 FLOAT 4

Time or Date (FC 04)

Some PDP models support a time and/or date function. This format has a DATE data type and contains six
bytes. Each byte represents the year, month, day, hour, minutes, and seconds (see page 58 for more
information).
To read the PDP date and time, set the Modbus program to Unit ID 1 and register 12203:
IP: <IP address of PDP>
Unit ID: 1
Starting Register: 12203
Number of registers: 3
Function Code: 04
The PDP would return three registers containing hexadecimal data in the ym dh ms format (for example,
May 17, 2007 at 10:45 and 20 seconds).

07 05 11 0A 2D 14
Viewing each hex byte in decimal would yield the following data, which is viewable as the year (07), month (05),
day (17), hour (10), minutes (45), and seconds (20):

07 05 17 10 45 20
Viewing each hex byte as two-byte unsigned integers would yield the following data:

1797 4362 11540

Viewing each hex byte as binary would yield the following data:

00000111 00000101 00010001 00001010 00101101 00010100

Table 14. Time or Date Register (FC 04)

Parameter Name Display Name Register Discrete Units Data Type Bytes
mCurrentTime Time 12203 No No DATE 6

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 67
Chapter 8 Specifications
Table 15. Technical Specifications
CPU Freescale™ MPC8313
Memory 128 MB RAM, 1 GB NAND Flash
LAN Controller Micrel® 3-port 10/100 Ethernet Switch
Network Connections 10/100BaseT RJ-45 Upstream port, plus 10/100BaseT RJ-45 Downstream port to optional daisy-chained Ethernet
device
USB 1.0 device port (used for initial network connection through a standard RNDIS driver)
Energy Management System (EMS) Power Distribution Unit (PDU), Remote Monitor Panel (RPP), Rack Power Module (RPM), Energy Management
Protocol System Upgrade Kit (EMS-UGK), or Power Distribution Rack (PDR) XCP communication protocol
Network Protocols SNMP v1 or v3 over UDP/IP
(not limited to) Modbus TCP/IP
HTTP/HTTPS
BACnet/WS
NTP
SMTP
DHCP
TCP/IP (including IPv4 and IPv6)
Supported SNMP MIBs Eaton PDU MIB
Eaton EMP MIB
Eaton Power Meter MIB
Eaton PowerChain MIB
Eaton Alarms+Traps MIB
Eaton Object Identifier (OID) assignments
RFC 4133 Entity MIB
RFC 4268 Entity State MIB
RFC 4268 Entity State MIB Part 2
Operating Temperature 0–40°C (32–104°F)
Operating Humidity 10–80%, noncondensing
Power Input 7–28 Vdc unregulated (12 Vdc nominal)
Power Consumption 3.5 watts maximum
Size (L x W x H) 12 cm x 11.4 cm x 3.9 cm (4.7" x 4.5" x 1.5")
Weight 113 gm (4 oz)
EMC Statements Class A: FCC Part 15
EU Standard: EN 55022:2006 Class A, EN 55024:1998+A1:2001:A2:2003

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 68
Chapter 9 Service and Support
If you have any questions or problems with the PXGX PDP Card, call your Local Distributor or the Help Desk
at one of the following telephone numbers and ask for a PXGX PDP Card technical representative.
United States: 1-800-843-9433 or 1-919-870-3028
Canada: 1-800-461-9166 ext 260
All other countries: Call your local service representative
Please have the following information ready when you call the Help Desk:
l Model number
l Serial number
l Version number (if available)
l Date of failure or problem
l Symptoms of failure or problem
l Customer return address and contact information

If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number must
appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper
packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for all
warrantied units.
Note: For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or
distributor nearest you.

Two-Year Limited Warranty (US and Canada)

Eaton Connectivity Devices

WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation, a Delaware
Corporation company (“Company”).
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the
“End-User”) of any Eaton-branded Connectivity Devices (the “Product”) purchased on or after June 1, 2004
and cannot be transferred. This Warranty applies even in the event that the Product is initially sold by
Company for resale to an End-User.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for the Product installed [and currently
located] in the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months from
the date of purchase.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product (the “Warranted
Item”) is free from defects in material and workmanship. If, in the opinion of Company, a Warranted Item is
defective and the defect is within the terms of this Warranty, Company's sole obligation will be to repair or
replace such defective Warranted Item (including by providing service, parts and labor, as applicable), at the
option of Company.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: The Warranted Item will be
repaired or replaced at a Company site or such other location as determined by Company.
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or
purchase order for the value of the replacement Product, Company will use commercially reasonable business
efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted Item
to the End-User within one (1) business day after Company receives notice of the warranty claim. In such
case, the End-User must return (at Company's expense) the defective Warranted Item to Company in the
same packaging as the replacement Warranted Item received by the End-User or as otherwise instructed by
Company. If Company does not receive the defective Warranted Item, Company will either charge the
End-User's credit card, or send the End-User an invoice (which the End-User agrees to pay), for the value of
the replacement Product.

Eaton Power Xpert Gateway PXGX PDP Card User’s Guide 164202122—Rev 1 69
 Service and Support

If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit
card number or purchase order for the value of the replacement Product, Company will use commercially
reasonable business efforts to ship (via standard ground shipment and at no cost to the End-User) the
replacement Warranted Item to the End-User within one (1) business day after Company receives the
defective Product from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping
charges for return of defective equipment and replacement of Warranted Items. Any returned Warranted Item
or parts that are replaced may be new or reconditioned. All Warranted Items returned to Company and all parts
replaced by Company shall become the property of Company.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or
damages caused by: (a) failure to properly store the Product before installation; (b) shipping and delivery of the
Product if shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect
installation; (d) repair or alteration not authorized in writing by Company personnel or performed by an
authorized Company Customer Service Engineer or Agent; (e) improper testing, operation, maintenance,
adjustment, or modification of any kind not authorized in writing by Company personnel or performed by an
authorized Company Customer Service Engineer or Agent; or (f) use of the Product under other than normal
operating conditions or in a manner inconsistent with the Product's labels or instructions.
This Warranty is not valid if the Product's serial numbers have been removed or are illegible. Any Warranted
Items repaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original
Warranty subject to all the terms thereof.
Company shall not be responsible for any charges for testing, checking, removal or installation of Warranted
Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED
BY THE APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER'S
WARRANTIES TO END-USER.
COMPANY DOES NOT WARRANT SOFTWARE (IF APPLICABLE TO THE PRODUCT), INCLUDING
SOFTWARE EMBEDDED IN PRODUCTS, THAT IS NOT CREATED BY COMPANY. WITHOUT LIMITING
THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE (SUCH AS LINUX)
THAT WAS CREATED USING AN “OPEN SOURCE” MODEL OR IS DISTRIBUTED PURSUANT TO AN
OPEN SOURCE LICENSE.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT
TO THE PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY
DISCLAIMS ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
CORRECTION OF NON-CONFORMITIES IN THE MANNER AND FOR THE PERIOD OF TIME PROVIDED
ABOVE SHALL CONSTITUTE COMPANY'S SOLE LIABILITY AND END-USER'S EXCLUSIVE REMEDY
FOR FAILURE OF COMPANY TO MEET ITS WARRANTY OBLIGATIONS, WHETHER CLAIMS OF THE
END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR
OTHERWISE.
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole
remedies for any failure of Company to comply with its obligations hereunder. In no event shall Company be
liable in contract, in tort (including negligence or strict liability) or otherwise for damage to property or
equipment other than the Products, including loss of profits or revenue, loss of use of Products, loss of data,
cost of capital, claims of customers of the End-User or any special, indirect, incidental or consequential
damages whatsoever. The total cumulative liability of Company hereunder whether the claims are based in
contract (including indemnity), in tort (including negligence or strict liability) or otherwise, shall not exceed the
price of the Product on which such liability is based.
Company shall not be responsible for failure to provide service or parts due to causes beyond Company's
reasonable control.
END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the
Product in a normal way; follow the Product's user's guide; and protect against further damage to the Product
if there is a covered defect.

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 Service and Support

OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt by
Company of all payments due to it (including interest charges, if any). During such time as Company has not
received payment of any amount due to it for the Product, in accordance with the contract terms under which
the Product is sold, Company shall have no obligation under this Warranty. Also during such time, the period of
this Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of
any overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Warranty, including without limitation, site calls involving an
inspection that determines no corrective maintenance is required. Any costs for replacement equipment,
installation, materials, freight charges, travel expenses or labor of Company representatives outside the terms
of this Warranty will be borne by the End-User.
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737.
Outside of the USA, contact your local Eaton product sales or service representative, or call the Customer
Reliability Center in the USA at 919-870-3149. For comments or questions about this Warranty, write to the
Customer Quality Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616 USA.

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