English Speaking Anxiety in Students
English Speaking Anxiety in Students
Abstract
This study aims to determine the sources that cause speaking anxiety overwhelms English
learners. It is a qualitative in nature and focuses on learners’ speaking anxiety. The samples of the
research are composed of senior high school students who deal with speaking anxiety. The primary
data-gathering method is interview through semi-structured questions. The data were collected by
in-depth face-to-face interview with 10 participants; the data were analyzed by determining the
themes and description. The gathered data were analyzed using coding and verbatim quotes from
research respondents.
The results show 3 themes regarding sources that cause Speaking anxiety: Limitations of English
Exposure, Fear of Negative Evaluation, and Learning Condition. It is undeniable that attitude holds
an imperative role in learning to speak English. The results show two themes regarding learners’
attitude in causing them to become anxious whenever they speak English; the themes are self-
inferiority and fear of making mistakes. Despite sources that cause learners to be anxious in
speaking English, they find ways to reduce their anxiety in speaking English and from this study,
there are two themes found regarding ways to reduce anxiety; they are: Media intervention and
Establish learning support.
Introduction
English learners need four skills in learning English, namely: listening, speaking, reading, and
writing skills. Among the four macro skills, speaking is the most important skill in communicating.
Speaking skill is an important part of the language learning curriculum. Speaking skill plays a vital
role in the communication process; Shabani (cited in El-Sakka, 2016) stated that English learners
consider speaking as the most demanding skill compared to other English skills. In foreign
language settings, English learners must have a proper choice of words and articulation in order
for their listeners to establish good communication. Therefore, many schools in Indonesia have a
curriculum that leads to the development of learner’s speaking skills, with a consideration that
through speaking a person will most likely be able to participate in the global movement. In the
case of Indonesians, there is a high level of acceptability and tolerance of the use of English. The teaching
of English in the school curriculum is given a higher priority over all other foreign languages in the school
systems. Thus, the teaching of English as a Foreign Language (EFL) is in fact compulsory (Katemba, 2013).
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However, due to its importance in foreign language settings, most EFL learners encounter
challenges in speaking English which lead them to have anxiety as they strive to speak the
language. In Indonesia, students have difficulties in expressing themselves in the English language
(Katemba & Buli 2018). This is due to the fact that the teaching of English consists mainly of learning
correct grammatical structures or forms, increasing vocabulary, working on exercises at the sentence level,
and asking students to repeat similar structures over and over (Katemba,2013). The researchers revealed
that English learners still face problems in speaking English. Therefore, to ensure their
observation, they conducted this study to find out sources that cause anxiety in speaking English
for the Indonesian learners.
The rationale of the Study
The topic of speaking anxiety has been widely investigated in the Education world especially in
Indonesia. Speaking anxiety has become one of the problems that occur for most of the students
when they are asked to speak in English in front of many people. Speaking anxiety has
considerably existed among students even those who have good level proficiency in English. This
can negatively affect on student's performance; therefore, it is necessary to investigate research on
this phenomenon in order to identify the actual sources why most of the students feel anxious when
they are asked to speak English. In order to carry out this analysis this study has the aim to
investigate the following questions:
1. What sources that cause speaking anxiety overwhelms English-learners?
2. What is the attitude of English learners who experience speaking anxiety?
3. What are English learners’ coping strategies toward speaking anxiety?
Literature review
Speaking involves two or more people who make two-way communication; it is one of the
language skills in everyday life used for communication. English learners consider speaking as the
most important language skill to be mastered since English is in a powerful position as a medium
for international communication (Crystal, cited in Akkakoson, 2016). However, speaking in a
foreign language could be influenced by psychological aspects: anxiety and self-confidence.
Speaking skills has its components to be mastered by English learners. Thus, it is inevitable that
components may evoke anxiety in speaking.
Component of speaking skills
There are several components of speaking skill that every English learner should be aware of. They
are (1) Proper Pronunciation. Having proper pronunciation is one of the most important ways of
students to produce the language. By having a good pronunciation, the students can speak in
English effectively even though they have a little vocabulary. From that statement, it can be
concluded that pronunciation in one of the components of speaking skill that very important for
learners. Proper pronunciation is not only how people master all of the vocabularies and sounds
that have isolated, on the contrary how the students to practice their English appropriately making
a speaker’s thought easy to follow or understand (Gilbert, 2008). (2). Grammatical utterances.
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When someone talks with others whether they can understand or not it will seem through the way
of the interlocutors to construct the sentence with suitable grammar. Grammar is done by rules that
can generate the sentence well-formed or grammatical utterances in the language (Purpura, 2004).
Moreover, grammar refers to a set of rules to allow learners to combine the words into a sentence.
(Harmer, 2001). (3) Vocabulary knowledge. Having a good knowledge of vocabulary is essential
for successful speaking because without extensive vocabulary a speaker will not be able to use the
structures and functions for understandable communicative. It can be said one of the keys to
success in communicative, namely the power of words (Hiebert & Kamil, 2005). (3) Speaking
Fluency. Speaking fluency is defined as the ability to speak communicatively, fluently and
accurately (Segalowitz, 2010). Fluency usually refers to spoken language freely without
interruption. In the process of teaching and learning, if teachers want to check students'
proficiency, teachers allow students to express themselves freely without interruption (Pollard,
2008). The goal is to help students speak fluently and easily. How fast and how fluent someone
when speaking in English without repetition, hesitation, making a long pause, self-correction it is
called fluency in speaking (Koizumi, 2005 & Skehan, 2009).
Speaking Anxiety
Anxiety is kind of disadvantage that makes students unable to communicate well in English; in
which they actually know something that has to tell but they could not show it due to anxiety
(Brown, 2001). Therefore, the researcher has decided to do the research to investigate the factors
that make most students feel anxious when they are asked to speak English. Eventually, the
problem should be identified and studied in order to make the best lesson for everyone who wants
to be a good speaker, especially in English. Many researchers noticed the phenomenon really
happen in the speaking classroom. Therefore, English teachers in some of the schools in Indonesia
have encouraged or made English become their target language with the aim of increasing the
ability and competency in speaking English (Sundari, 2017).
Speaking anxiety is the most frequently cited concerns by the foreign language learners which may
negatively affect their performance and ability to speak in the target language especially in
speaking English (Mak, 2011 & Liu, 2006). Speaking anxiety is the fear felt by the individual in
the class when speaking (Zhanibek, 2001). It is consistently a significant area of interest in the
language learning process because it is an important block for foreign language learning that
students must overcome (Wu, 2010 & Zheng, 2008). It prevents the productive performance of
language learners while learning the target language (Hashemi & Abbasi, 2013) and anxiety can
make language learners become discouraged, lose confidence in their abilities, escape from
participating in class activities, even abandon attempts to learn the language well (Na, 2007)
Consequently, it is important to know that speaking anxiety is a kind of fear that gives negative
feelings to the learner who tries to learn language in the classroom.
Additionally, there are also a number of factors that make students feel anxious when speaking
English. The causes of learning anxiety are those induced by the learner, associated with the class,
related to specific abilities, and which are enforced according to different contexts. The main
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reason why anxiety occurs in learning English is the lack of belief by students about learning and
has a misconception about the learning (Zhang & Zhong, 2012). Most of the students have their
own problem in speaking English, have their own reaction towards the anxiety when speaking
English that influences their performance in front of the public.
Methodology
In this study, the researcher would investigate the sources on why English learners feel anxious
when they speak English, the attitude of English learners in terms of speaking anxiety, and coping
strategies of English learners toward speaking anxiety.
Research Design
This is a qualitative study in nature. Qualitative research is a study that intends to examine a
problem or phenomenology of a subject experienced by subjects such as “behavior, perceptions,
motivations and other holistic actions in a description” data descriptions derived from the
experience of key informants (Sugiyono, 2006). This study utilizes the phenomenological
approach; phenomenological approach deals with the understanding of how a daily, intersubjective
world (the world of life). Phenomenology aims to interpret social actions in the world of social life
(Heilman, 2018). This study is a direct excavation of participant experience without being affected
by previous or research theory and need not test the previous assumption.
Research and Setting
In this study, the researchers involved 10 participants to provide answers to the research questions.
This research used Purposive Sampling. Purposive sampling is often used in qualitative research
where this method aims to identify and select key informant who is considered to provide more
accurate information and are considered capable of researchers (Patton, 2002).
Participants
In the investigation of this study, the researchers involved participants from a similar family
background—a family in which English is still a foreign language. To obtain a more
comprehensive insider view of speaking anxiety, participants involved were expected to have, on
average, English score of 60 to 70. Moreover, the researchers deliberately involved participants
from a school which is located in a rural area.
Data Collection Procedures
To answer the research questions, semi-structured interviews were utilized. The researcher made
the question equal to all participants depending on the interview process and their answers but the
researchers must make sure that all their answers are related in order for the researchers to collect
the comprehensive data. Through the semi-structured interview, the researchers inquired about
participants’ feelings, anxiety, and difficulties in speaking English. This study was conducted
during the school time of the academic year 2018. The questions of the interview underwent a pilot
test to ensure that they comprehend the questions and also to enhance the validity of the research
method.
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The above excerpts depicted that they mostly have few outlets to practice their speaking skills.
However, to be sufficient in speaking English, learners must have a lot of exposures to practice
using the language; they have to speak outside and inside the classroom effectively. Most of the
participants stated the followings:
“We talk to friends and teacher only at the school”
" If we have an English class, that is the time for me to speak English"
“Only when we have English class”
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Whereas these key-informants mentioned that they meet their teacher and their friends only at the
school, it means that they only practice their speaking skill at school. In fact, the frequency to
practice persistently is very important in order to reduce anxiety (Hartanto, 2013). Having limited
outlet to exposure English, apparently, it leads most of the participants to feel anxiety when they
speak English. Here are the excerpts below:
"Eee,, only two hours in a week when we have English class on Monday and on Thursday"
“Two hours in a week only…on Monday and on Thursday”
"Ya, two hours in a week, if we have English class on Monday and on Thursday"
“Two hours in a week on Monday and on Thursday”
The data show that limited time is one of the sources that lead participants to feel anxious when
speaking English. Meanwhile, to be a good English speaker, students must practice their speaking
skill every day and practice a lot.
Fear of Negative Evaluation
Fear of negative evaluation is identified as one of the themes that lead students to feel anxious
when they speak English (Horwitz, 1986; Liu & Jackson, 2008). It is supported by the answers of
participants; wherein, they had fear of negative evaluation toward speaking English. The
categories emerged from this theme are difficulty in using grammar, lack of vocabulary knowledge
and mispronunciation. The followings are the elaboration on each category derived from the
theme:
Difficulty in Using Grammar
After making a careful analysis, the researcher found out that 80 % stated that they did not know
how to properly form the word to yield a correct grammar. This caused them to become anxious
when speaking English in front of the class or with others. Here are the statements from the
excerpts:
"I have difficulty in using grammar correctly because if I want to talk to another people, of course,
I have to make it into the right sentence"
"The difficulty is in using grammar because when we want to make a sentence the grammar must
be correct in order for the interlocutors understand what we are saying"
"Grammar is the difficult one, it is hard to understand the whole grammar like 16 tenses. It is
needed when we want to make a sentence so that our sentence is right"
"Eeeee, Grammar, grammar is quite hard for me myself because it has a wide explanation but I
cannot master it all"
Using correct grammar is challenging for the participants. Meanwhile, the use of grammar is one
of the most important elements in English especially when speaking English; the speakers must
have sufficient knowledge on English grammar so that their interlocutors can comprehend what
the speakers are saying (Purpura, 2004).
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From the above excerpts, it is shown that besides using correct grammar, lack of vocabulary
knowledge could lead English learners to feel anxious to speak English. Wherein the participants
need to master a lot of vocabulary in order to communicate well by using the suitable and correct
grammar that can be understood by many people. As Ustaci and Ok (2014) accentuated that
Vocabulary is an important component of language teaching and learning process, and correct
pronunciation of lexical items is an ultimate goal for English teachers or instructors who deal with
English programs.
Pronunciation Errors
Pronunciation is one of the ways of the speaker to produce the language when they are talking with
each other nicely. If the learners have a good utterance it will be easy for them to produce the
language and to construct the words, memorize many vocabularies in the way they are practicing
speaking English (Kline, 2015). However, having proper pronunciation requires hard work.
Therefore participants claim that they tend to make errors in pronouncing English words. These
are the excerpts from the interview:
"It is shameful for me to talk in English but I pronounce it unclear"
"Many words that I cannot pronounce it well like if there is a word using it, nd like landed, aren't
ect"
“How to pronounce word by word clearly so that other people can understand what I’m saying”
“Pronunciation sometimes I do not know how to pronounce the words clearly”
The participants often times feel embarrassed when they utter unclear words. Some of them did
not know how to pronounce if there is a word using “nt” or “nd” at the back of the words like
landed, aren’t (are not), therefore English learners ought to know the way to utter the words clearly
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so that other people easy to understand what someone is saying because some people are judging
someone from the way someone pronounce the words (Ambrosino, 2014).
Learning Condition
Atmospheres of the classroom become one of the most important supports for students to learn
every subject, including learning English. Comfortable, safe and conducive classroom situation
will help students to enjoy learning. However, as the answer of the participants viewed that the
sources that make them feel uncomfortable to learn English are that the classroom is not conducive,
a disturbance was everywhere. In addition to that, a very noisy room will disturb the students’
concentration in learning. The followings are the excerpts from the interview:
“The environment of the classroom is so noisy, oftentimes, I cannot concentrate on my study”
"My classroom surrounded by many students who are making noise every day. That is why I
cannot study well because of them"
"We have a noisy environment, so everytime I want to study I cannot study well, my friends are
laughing loudly. Actually, it's really bothering me, but I cannot say and do anything"
" My classroom surrounded by students who always making noise, oftentimes they laugh loudly,
shout out loudly, sing together loudly. That makes me feel bothered when I want to study"
The classroom that is surrounded by many of disturbance, noisy lead most of the participants have
no desire to study. They have a hard time focusing on what they are learning. Whereas, the
classroom environment plays an important role because it contributes to students’ learning output
(Siddig & Alkhoudary, 2018). In summary, the table shows sources that cause participants to feel
anxious about speaking English.
Table 1. Sources that Cause Speaking Anxiety
No Sources n-10 Percentage
1 Limited outlet/time Friends 7 70 %
Teachers 9 90 %
2 hours 8 80 %
2 Fear of Negative Correct grammar 8 80 %
Evaluation
Lack of 8 80 %
vocabulary
Knowledge
Pronounciation 7 70 %
3 Learning condition Unconducive class 7 70 %
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These kinds of attitude have become a common problem among students such as shyness,
unconfident, easily get stressed out. Often times participants feel shy, stressed out, or nervous
when they are asked to speaking English in front of many people. Here are the excerpts from the
interview:
“ I feel not confident because it is from myself, I do not know about English, I do not know how to
speak English well, my friends will laugh at me if I talk but wrong”
"I do not have knowledge about English that is why I feel shy, nervous and not confident to speak.
I say something but it is wrong, I will feel shy"
"besides from my classmate and my teacher, I feel shy, not confident because I do not know what
to say in front of my friends maybe they will laugh at me"
"I do not know about English, I do not know how to speak English well, it makes me feel shy and
feels not confident to speak in front of my friends. T is a shameful for me myself if I say something
but not in the right way"
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Lack of knowledge in English is one of the reasons that make the participants feel unconfident to
speak. It can be said that their anxiety comes from themselves (internal factors). Most participants
feel shy and not confident because they feel that they will laugh if they make some mistakes when
they speak in English.
Fear of Making Mistakes
After self-inferiority, fear of making mistakes becomes a main problem for the participants. They
were very afraid of their friends' reaction regarding their performance in the class. They were
mostly afraid if they were being laughed, being ridiculed by others regarding their performance,
similarly that many people feel afraid to make a mistake because they worry that they will be
ridiculed and considered as a strange by others (Jones, 2000). The followings are the excerpts of
the interview:
“They will laugh at me and tell that I am an arrogant person because I speak in English especially
when I make some mistakes in pronunciation, grammar, vocabulary”
"Of course they will laugh at me because I do not usually speak in English, I do not know how to
use correct grammar and sometimes I do not know how to pronounce the words clearly, but
suddenly I speak in English”
"They will laugh listen to me to speak English, usually I use Sundanese as my daily language, but
suddenly I speak English, ya.. of course they will say ooo...I am an arrogant person…especially
when I use wrong grammar, they will laugh at me”
“Ya…they will laugh at me, they might mock me and say something bad because people used to
do it, right? Even when I use the grammar but in the right way”
From above excerpts, most things that they fear of are using proper grammar and pronouncing
English words, they feel afraid of being laughed by their friends. This fact is also found in the data
shows that they tend to underestimate their ability towards the language. In this sense, they are
afraid of being laughed by peers due to their low ability in speaking English.
C. Ways to reduce speaking anxiety
In spite of many sources that impede them to speak English, they still desire to cope with their
anxiety in speaking English; they make efforts to learn proper speaking. They had their own way
to learn English such as media intervention, in which they use the internet as their teacher to learn
English.
Media Intervention
Technology has an important role in language learning and teaching, technological advancement
has open widely multiple ways to study everything for teacher especially for students. Participants
of this study have considered YouTube to be very useful to improve speaking skill. YouTube is
used to know varieties of English spoken around the world to provide students with authentic
materials for speaking skill. The participants stated that they watch YouTube to inspire them on
how to speak English. Here are some excerpts from the interview:
“I’m learning by using youtube because we can find many websites that can help me improve my
speaking skill. . . like add vocabulary, learn to use grammar”
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“I’m learning English song through youtube and I can practice by following them how to construct
sentences and how to pronounce the words”
“I learn by using youtube and practice more in front of the mirror, especially I learn how to
pronounce the words correctly so that my friend will not get confused at me when I talk to them"
“I learn from youtube and see people in youtube how to be confident when we talk to another
people, and I try to imitate them the way they pronounce the words so that we can talk like them"
The data above shows that by using youtube they can learn to speak and cope with their speaking
anxiety. In addition, YouTube also helps motivate participants to study more especially in
improving their speaking skill, it promotes students to be an autonomous student (Jalaluddin, 2016;
Eiadeh, Sobh, Zoubi, Khasawneh, 2016). It provides an opportunity to interact with a native
speaker as well as a non-native speaker of English and know a lot of different dialects and varieties
of English spoken around the world. By knowing that, they could improve their speaking skill by
adding vocabulary, seeing how they structure the words and grammar, the way they pronounce the
words correctly. Hence, YouTube is one of the media that really help most of the students to cope
with anxiety.
Establish Learning Support
Besides YouTube, learners desire to have learning support their teacher and their close friends by
becoming their partners in speaking English. So that when they communicate in English, but still
making mistakes, they will not laugh. The followings are the excerpts from the interview:
"Besides YouTube I learn and practice my speaking skill with my teacher and friends because if I
make mistakes they will not laugh at me but they tell me the right way”
“Yaa. I should learn with my teacher and my close-friends but I talk to them face to face, and I do
not feel anxious, they will teach me if I do not know.”
"I'm talking with my friends for some time, and my teacher as well, because if I talk to them I will
not feel anxious, and they will teach me.”
The answers of key-informants show that they prefer to practice their speaking skill. The role of
teacher and their friends when learning is very imperative because when making mistakes they
will still support and continue to correct those mistakes, encourage them to keep studying, motivate
them to not give up (Aicha, 2016).
It can be concluded that the teacher and peers play a significant role in learning speaking by
students and overcoming their anxiety or obstacles by playing various roles including a facilitator
or motivator. The following is table regarding the summary of participants’ ways to cope up with
speaking anxiety.
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Conclusion
Throughout this study, it has become clear that the issue of speaking anxiety considerably exists
among SMAN 1 Parongpong, which may negatively affect them to enhance their speaking skill.
Based on the research that has done to 10 participants, the researchers draw conclusions that there
are sources that cause speaking anxiety. Anxiety comes from both internal and external sources, it
depends on the situation the learners encounter when they are asked to speak English in front of
their friends they got easily stressful, nervous and unconfident. On the other hand, they feel relaxed
when they talk to their friends and teacher personally. Despite many obstacles or sources that
impede the key-informants feel anxious to speak English, they have their own ways or efforts to
improve their speaking skill such as they are using technology specifically YouTube to learn
English. They can open many websites from YouTube to learn English, for instance, watching an
English movie, listening to an English song.
Suggestions
This study has several suggestions for English-learners and English-teacher. Students who are
learning English as their second language should be aware of their obstacles or source of anxiety
in learning English (Herwanto, 2013). They also have to be aware of their feeling towards English,
such as unconfident, feeling shy, get stress when speaking English.
Teachers who are teaching English as a second language hold a huge role to provoke students’
interest and engage them in English subject even if they are not interested in it (Harmer, 2001).
The teacher must be aware and always encourage students to learn and improve their ability. The
teacher must be as a motivator and facilitator for students who are striving to speak English by
knowing what they need, the background of the students, and their ability to grasp the lesson
(Aicha, 2016). In addition, English-teacher should create a supportive classroom learning
atmosphere in order to support them to be more excited to learn (Derakhsan, Tahery, Mirarab,
2015).
For future research, the description in the study is expected to be used as a consideration for the
future researcher to conduct further research about anxiety on students' speaking English. In the
next research, there should be some methods to cope with it. Various strategies need to be
discovered to improve students' speaking performance (Westwick, 2014). It is important to figure
out how to conduct appropriate interaction between classroom participants (key-informants). To
support the effort of reducing anxiety, creating a comfortable learning classroom environment is
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also essential (Richards & Rodgers, 2014). The next researchers should be able to identify the ideal
classroom atmosphere to optimize the teaching-learning activities.
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