Which mobile operator you are using?
Cumulative
Frequency Percent Valid Percent Percent
Valid vodafone 40 100.0 100.0 100.0
Do you have Prepaid Connection or Postpaid Connection?
Cumulative
Frequency Percent Valid Percent Percent
Valid Prepaid 28 70.0 70.0 70.0
Postpaid 12 30.0 30.0 100.0
Total 40 100.0 100.0
For how long have you been using this connection?
Cumulative
Frequency Percent Valid Percent Percent
Valid 1 Month 1 2.5 2.5 2.5
2-6 Months 4 10.0 10.0 12.5
6-12 Months 3 7.5 7.5 20.0
More Than 12 Months 32 80.0 80.0 100.0
Total 40 100.0 100.0
Are you aware about all services that Vodafone is offering?
Cumulative
Frequency Percent Valid Percent Percent
Valid Yes 30 75.0 75.0 75.0
No 10 25.0 25.0 100.0
Total 40 100.0 100.0
How many times you come across Vodafone’s advertisements?
Cumulative
Frequency Percent Valid Percent Percent
Valid Frequently 23 57.5 57.5 57.5
Sometimes 13 32.5 32.5 90.0
Occasionally 2 5.0 5.0 95.0
Never 2 5.0 5.0 100.0
Total 40 100.0 100.0
Are you facing any network problems with Vodafone?
Cumulative
Frequency Percent Valid Percent Percent
Valid Yes 10 25.0 25.0 25.0
No 30 75.0 75.0 100.0
Total 40 100.0 100.0
Do you contact your Customer Care Representative for your problem?
Cumulative
Frequency Percent Valid Percent Percent
Valid Yes 33 82.5 82.5 82.5
No 7 17.5 17.5 100.0
Total 40 100.0 100.0
Are you satisfied with the customer care representative of Vodafone?
Cumulative
Frequency Percent Valid Percent Percent
Valid Yes 33 82.5 82.5 82.5
No 7 17.5 17.5 100.0
Total 40 100.0 100.0
What all additional services of Vodafone you are using?
Cumulative
Frequency Percent Valid Percent Percent
Valid GPRS 29 72.5 72.5 72.5
3G 5 12.5 12.5 85.0
Others 6 15.0 15.0 100.0
Total 40 100.0 100.0
The additional services you use are cheap according to you or not?
Cumulative
Frequency Percent Valid Percent Percent
Valid Yes 24 60.0 60.0 60.0
No 16 40.0 40.0 100.0
Total 40 100.0 100.0
If you have to choose any other mobile operator other than Vodafone then
which among the following you will choose?
Cumulative
Frequency Percent Valid Percent Percent
Valid Airtel 31 77.5 77.5 77.5
Aircel 2 5.0 5.0 82.5
Idea 5 12.5 12.5 95.0
Others 2 5.0 5.0 100.0
Total 40 100.0 100.0
People's Perception about connectivity of Airtel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 4 10.0 10.0 10.0
Poor 1 2.5 2.5 12.5
Average 3 7.5 7.5 20.0
Good 7 17.5 17.5 37.5
Excellent 25 62.5 62.5 100.0
Total 40 100.0 100.0
People's Perception about connectivity of Aircel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 6 15.0 15.0 15.0
Poor 14 35.0 35.0 50.0
Average 11 27.5 27.5 77.5
Good 8 20.0 20.0 97.5
Excellent 1 2.5 2.5 100.0
Total 40 100.0 100.0
People's Perception about connectivity of Idea mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 8 20.0 20.0 20.0
Poor 9 22.5 22.5 42.5
Average 12 30.0 30.0 72.5
Good 6 15.0 15.0 87.5
Excellent 5 12.5 12.5 100.0
Total 40 100.0 100.0
People's Perception about connectivity of Dolphin mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 17 42.5 42.5 42.5
Poor 10 25.0 25.0 67.5
Average 2 5.0 5.0 72.5
Good 8 20.0 20.0 92.5
Excellent 3 7.5 7.5 100.0
Total 40 100.0 100.0
People's Perception about connectivity of Reliance mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 8 20.0 20.0 20.0
Poor 12 30.0 30.0 50.0
Average 10 25.0 25.0 75.0
Good 4 10.0 10.0 85.0
Excellent 6 15.0 15.0 100.0
Total 40 100.0 100.0
People's Perception about connectivity of Tata mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 9 22.5 22.5 22.5
Poor 12 30.0 30.0 52.5
Average 9 22.5 22.5 75.0
Good 7 17.5 17.5 92.5
Excellent 3 7.5 7.5 100.0
Total 40 100.0 100.0
People's Perception about prices of Airtel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 2 5.0 5.0 5.0
Poor 4 10.0 10.0 15.0
Average 9 22.5 22.5 37.5
Good 17 42.5 42.5 80.0
Excellent 8 20.0 20.0 100.0
Total 40 100.0 100.0
People's Perception about prices of Aircel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 4 10.0 10.0 10.0
Poor 9 22.5 22.5 32.5
Average 10 25.0 25.0 57.5
Good 7 17.5 17.5 75.0
Excellent 10 25.0 25.0 100.0
Total 40 100.0 100.0
People's Perception about prices of Idea mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Pooor 1 2.5 2.5 2.5
Poor 8 20.0 20.0 22.5
Avergae 11 27.5 27.5 50.0
Good 14 35.0 35.0 85.0
Excellent 6 15.0 15.0 100.0
Total 40 100.0 100.0
People's Perception about prices of Dolphin mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 7 17.5 17.5 17.5
Poor 8 20.0 20.0 37.5
Average 12 30.0 30.0 67.5
Good 6 15.0 15.0 82.5
Excellent 7 17.5 17.5 100.0
Total 40 100.0 100.0
People's Perception about prices of Reliance mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 3 7.5 7.5 7.5
Poor 10 25.0 25.0 32.5
Average 7 17.5 17.5 50.0
Good 12 30.0 30.0 80.0
Excellent 8 20.0 20.0 100.0
Total 40 100.0 100.0
People's Perception about prices of Tata mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 5 12.5 12.5 12.5
Poor 7 17.5 17.5 30.0
Average 11 27.5 27.5 57.5
Good 2 5.0 5.0 62.5
Excellent 15 37.5 37.5 100.0
Total 40 100.0 100.0
People's Perception about services of Airtel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 5 12.5 12.5 12.5
Poor 3 7.5 7.5 20.0
Average 10 25.0 25.0 45.0
Good 8 20.0 20.0 65.0
Excellent 14 35.0 35.0 100.0
Total 40 100.0 100.0
People's Perception about services of Aircel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 3 7.5 7.5 7.5
Poor 16 40.0 40.0 47.5
Average 11 27.5 27.5 75.0
Good 6 15.0 15.0 90.0
Excellent 4 10.0 10.0 100.0
Total 40 100.0 100.0
People's Perception about services of Idea mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 4 10.0 10.0 10.0
Poor 6 15.0 15.0 25.0
Average 22 55.0 55.0 80.0
Good 4 10.0 10.0 90.0
Excellent 4 10.0 10.0 100.0
Total 40 100.0 100.0
People's Perception about services of Dolphin mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 11 27.5 27.5 27.5
Poor 12 30.0 30.0 57.5
Average 8 20.0 20.0 77.5
Good 4 10.0 10.0 87.5
Excellent 5 12.5 12.5 100.0
Total 40 100.0 100.0
People's Perception about services of Reliance mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 2 5.0 5.0 5.0
Poor 15 37.5 37.5 42.5
Average 10 25.0 25.0 67.5
Good 7 17.5 17.5 85.0
Excellent 6 15.0 15.0 100.0
Total 40 100.0 100.0
People's Perception about services of Tata mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 5 12.5 12.5 12.5
Poor 10 25.0 25.0 37.5
Average 14 35.0 35.0 72.5
Good 7 17.5 17.5 90.0
Excellent 4 10.0 10.0 100.0
Total 40 100.0 100.0
People's Perception about Add on Packages of Airtel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 4 10.0 10.0 10.0
Poor 6 15.0 15.0 25.0
Average 11 27.5 27.5 52.5
Good 15 37.5 37.5 90.0
Excellent 4 10.0 10.0 100.0
Total 40 100.0 100.0
People's Perception about Add on Packages of Aircel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 8 20.0 20.0 20.0
Poor 9 22.5 22.5 42.5
Average 11 27.5 27.5 70.0
Good 9 22.5 22.5 92.5
Excellent 3 7.5 7.5 100.0
Total 40 100.0 100.0
People's Perception about Add on Packages of Idea mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 3 7.5 7.5 7.5
Poor 14 35.0 35.0 42.5
Average 8 20.0 20.0 62.5
Good 10 25.0 25.0 87.5
Excellent 5 12.5 12.5 100.0
Total 40 100.0 100.0
People's Perception about Add on Packages of Dolphin mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 9 22.5 22.5 22.5
Poor 10 25.0 25.0 47.5
Average 8 20.0 20.0 67.5
Good 9 22.5 22.5 90.0
Excellent 4 10.0 10.0 100.0
Total 40 100.0 100.0
People's Perception about Add on Packages of Reliance mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 5 12.5 12.5 12.5
Poor 16 40.0 40.0 52.5
Average 10 25.0 25.0 77.5
Good 6 15.0 15.0 92.5
Excellent 3 7.5 7.5 100.0
Total 40 100.0 100.0
People's Perception about Add on Packages of Tata mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very poor 7 17.5 17.5 17.5
Poor 12 30.0 30.0 47.5
Average 8 20.0 20.0 67.5
Good 9 22.5 22.5 90.0
Excellent 4 10.0 10.0 100.0
Total 40 100.0 100.0
People's Perception about Advertisements of Airtel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 9 22.5 22.5 22.5
Poor 3 7.5 7.5 30.0
Average 1 2.5 2.5 32.5
Good 9 22.5 22.5 55.0
Excellent 18 45.0 45.0 100.0
Total 40 100.0 100.0
People's Perception about Advertisements of Aircel mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 4 10.0 10.0 10.0
Poor 12 30.0 30.0 40.0
Average 7 17.5 17.5 57.5
Good 6 15.0 15.0 72.5
Excellent 11 27.5 27.5 100.0
Total 40 100.0 100.0
People's Perception about Advertisements of Idea mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 6 15.0 15.0 15.0
Poor 8 20.0 20.0 35.0
Average 7 17.5 17.5 52.5
Good 8 20.0 20.0 72.5
Excellent 11 27.5 27.5 100.0
Total 40 100.0 100.0
People's Perception about Advertisements of Dolphin mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 16 40.0 40.0 40.0
Poor 11 27.5 27.5 67.5
Average 5 12.5 12.5 80.0
Good 4 10.0 10.0 90.0
Excellent 4 10.0 10.0 100.0
Total 40 100.0 100.0
People's Perception about Advertisements of Reliance mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very poor 6 15.0 15.0 15.0
Poor 9 22.5 22.5 37.5
Average 11 27.5 27.5 65.0
Good 8 20.0 20.0 85.0
Excellent 6 15.0 15.0 100.0
Total 40 100.0 100.0
People's Perception about Advertisements of Tata mobile operators?
Cumulative
Frequency Percent Valid Percent Percent
Valid Very Poor 6 15.0 15.0 15.0
Poor 11 27.5 27.5 42.5
Average 11 27.5 27.5 70.0
Good 3 7.5 7.5 77.5
Excellent 9 22.5 22.5 100.0
Total 40 100.0 100.0
