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Assignment Chapter 10

The document contains 6 sections describing different quality control processes. Section 1 describes computer upgrade times and asks to determine if the process is in control. Section 2 describes precision wire cutting and asks to determine control limits and if the process has any issues. Section 3 describes daily defect rates in drill assembly and asks if the process is in control. Section 4 describes daily complaint rates for mail delivery and asks the same. Section 5 asks to analyze defect rate samples for randomness. Section 6 describes participant times in an insurance training program and asks which would be capable.

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Gloria Lisa Susilo
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276 views2 pages

Assignment Chapter 10

The document contains 6 sections describing different quality control processes. Section 1 describes computer upgrade times and asks to determine if the process is in control. Section 2 describes precision wire cutting and asks to determine control limits and if the process has any issues. Section 3 describes daily defect rates in drill assembly and asks if the process is in control. Section 4 describes daily complaint rates for mail delivery and asks the same. Section 5 asks to analyze defect rate samples for randomness. Section 6 describes participant times in an insurance training program and asks which would be capable.

Uploaded by

Gloria Lisa Susilo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1. Computer upgrades have a nominal time of 80 minutes.

Samples of four
observations each have been taken, and the results are as listed. Using factors from
Table 10.3, determine upper and lower control limits for mean and range charts,
and decide if the process is in control.
SAMPLES
1 2 3 4 5
79.2 80.5 79.6 80.5 79.7
78.8 77.8 76.9 74.9 76.9
80.0 81.0 80.4 79.7 80.4
78.4 80.4 80.3 79.4 80.8

2. Sampling four pieces of precision-cut wire (to be used in computer assembly)


every hour for the past 20 hours has produced the following results:

HOUR X-BAR R HOUR X-BAR R

1 3.25 0.71 11 2.83 1.17 Develop appropriate control limits and


12 2.97 0.40 determine whether there is any cause for
2 3.10 1.81
concern in the cutting process.
3 3.22 1.43 13 3.11 0.85
4 3.39 1.26 14 2.83 1.31
5 3.70 1.17 15 3.21 1.60
6 2.86 0.32 16 2.84 0.50
7 3.05 0.53 17 2.86 1.43
8 2.65 1.13 18 2.74 1.29
9 3.02 0.71 19 3.41 1.61
10 2.58 1.33 20 2.89 1.90

3. Daily samples of 100 power drills are removed from Drill Master's assembly line and
inspected for defects. Over the past 21 days, the following information has been
gathered. Find the control limit by using 3 standard deviation (99.7% confidence). Is
the process in control?

Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Number 7 6 7 5 5 5 6 4 7 5 8 6 5 4 6 6 7 6 4 5 8
of defects
4. The postmaster of a small western town receives a certain number of complaints each
day about mail delivery. Determine three-sigma control limits using the following data.
Is the process in control?

Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Number of complaints 4 10 14 8 10 6 5 12 13 5 8 6 5 4 6
5. Use both types of run tests to analyze the number of defective items for the each
sample. Is there any nonrandom or not?

Sample Number of Number of


defectives Sample defectives
1 13 11 17
2 19 12 15
3 11 13 13
4 15 14 17
5 18 15 20
6 20 16 21
7 18 17 19
8 13 18 21
9 12 19 22
10 16 20 24

6. As part of an insurance company’s training program, participants learn how to conduct


an analysis of clients’ insurability. The goal is to have participants achieve a time in
the range of 30 to 45 minutes. Test results for three participants were: Armand, a mean
of 38 minutes and a standard deviation of 2.6 minutes; Jerry, a mean of 37 minutes and
a standard deviation of 1.9 minutes; and Melissa, a mean of 37.5 minutes and a
standard deviation of 3.1 minutes. Which of the participants would you judge to be
capable? Explain.

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