Sample Key Performance
Indicators - KPIs
Human Resource KPI examples
Employee Development KPI
examples
Finance and Business KPI examples
Health and Safety KPI examples
Environmental KPI examples
KPI overview
Go to our main KPI page
Example KPIs
The example KPIs on this page are
provided for educational purposes.
They are not intended to be used 'as
is' as the most effective use of a KPI
is when it is aligned to the business
strategy and the business plan of the
organisation.
HR - Human Resourses Sample
Key Performance Indicators
Page last updated Recruitment
16 May 2009
Example Key performance Indicators
Go to our main
management articles page
or our blog:
New employee satisfaction
Management & leadership rate with recruiting process
Percentage of new
employee retention after x
Write Smarter objectives
time
Percentage job offer
acceptance rate
Percentage of vacancies
filled within x time
Average Number of
Interviews from Submitted
applications/ CVs
Recruitment source ratio -
internal -v- external
applicants
Recruiting fee as
percentage of annual salary
Percentage of new
employees with a recruiting
fee paid
Performance evaluation
scores on hired candidates
after, a given period.
Average time that
transpires from the
moment a candidate is
submitted to a hiring
manager to receiving initial
feedback from the hiring
manager.
Average cost to recruit per
job position
Average open time of job
positions
Average number of
responses for open job
positions
Average number of
interviewees for open job
positions within a given
measurement period.
Average time to recruit
top - Go to our main KPI page
Employee Development
Percentage of employees
receiving regular
performance and career
development reviews.
Average time employees
are in the same job or
function.
Percentage of new hire
retention after a given
period
Ratio of internal versus
external training (hours or
cost)
Employee satisfaction with
training.
ROI of training
Percentage of Human
Resources budget spent on
training.
Percentage of employees
gone through training in a
given period
Average number of training
hours per employee
Average training costs per
employee
top - Go to our main KPI page
Finance and business Key
Performance Indicators
The list below contains factors which
while important may or may not
become key performance measures -
it will all depend on the objectives of
the organisation at a given point in
time.
Accounting costs
Accounts Payable
Accounts Payable Turnover
Accounts Receivable
Collection Period
Accounts Receivable
Turnover
Average value of overdue
invoices
Cash Flow Return on
Investments (CFROI)
Common Stock Equity
Corporate credit rating
Cost Income Ratio
Cost per payslip issued
Creditor days
Creditor days
Cumulative Annual Growth
Rate (CAGR)
Cycle time for expense
reimbursements
Cycle time to perform
periodic close
Cycle time to process
payroll
Cycle time to resolve an
invoice error
Cycle time to resolve
payroll errors
Days Payable
Debtor days
Direct costs
EBIT
EBITDA
Enterprise Value / Takeover
Value
Equity ratio
Expenses claims processed
per FTE
Fixed costs
Gearing
Indirect costs
Invoicing processing costs
Long-Term Debt
Marginal costs
Net Change in Cash
Number of invoices
outstanding
Number of overdue
invoices
Other Current Liabilities
Other Non-current
Liabilities
Payment errors as
Percentage of total payroll
disbursement
Percentage of bad debts
against invoiced revenue
Percentage of electronic
invoices
Percentage of expense
report exception line items
Percentage of financial
reports issued on time
Percentage of invoices
disputed
Percentage of invoices
requiring special payment
Percentage of invoices
under query
Percentage of low value
invoices
Percentage of manual
payroll payments
Percentage of payable
invoices that have not been
matched to a purchase
order
Preferred Stock Equity
Profit per customer
Profit per employee (FTE)
Profit per product
Profit per project
Receivables against
Product,
Region, Sales office
Return on capital employed
(ROCE)
Return on Equity (ROE)
Short-Term Debt
Cost of payroll process as
Percentage of total payroll
cost
Total Assets
Total Current Liabilities
Total Equity
Total Liabilities
Total sum of monetary
value of outstanding
invoices
Total value of overdue
invoices
Variable costs
top - Go to our main KPI page
Health and Safety - Sample Key
Performance Indicators
Corrective actions impacting health
and Safety may be derived from
various health and safety sources.
This information can provide the
organisation with ...
Cost of solved safety non-
conformances for the
month
Employee perception of
management commitment
Health and safety
prevention costs within the
month
Lost time (in hours) due to
accidents (including
fatalities) per e.g. 100,000
hours worked
Lost time (in hours) due to
non-fatal accidents per e.g.
100,000 hours worked
Number of fatalities per
e.g. 100,000 hours worked
Number of non-
conformance with legal or
internal standards in safety
inspections
Number of reportable
accidents per e.g. 100,000
hours worked (including
fatalities)
Number of reportable non-
fatal accidents per e.g.
100,000 hours worked
Number of safety
inspections for the month
Number of solved safety
non-conformances for the
month
Percentage of attendance
at occupational health and
safety (OHS) committee
meetings
Percentage of corrective
actions closed out within
specified time-frame
Percentage of fatal
accidents relative to all
accidents (non-fatal and
fatal) per e.g. 100,000
hours worked
Percentage of health and
safety representatives
(HSR) positions filled.
Percentage of issues raised
by H&S Reps actioned
Percentage of occupational
health and safety (OHS)
committee
recommendations
implemented
Percentage of
products/services assessed
for health & safety impacts
Percentage of significant
products and services
categories subject to
procedures in which health
and safety impacts of
products and services are
assessed for improvement
Percentage of staff with
adequate occupational
health and safety (OHS)
training
Total of hours in safety and
health training in the
month
top - Go to our main KPI page
Environmental Key Performance
Indicators
Amount of energy saved
due to conservation and
efficiency improvements.
Average electrical
consumption per employee
or product sold
CO2 Tonnes per employee
per month
Energy costs per unit of
production
Energy saved due to
conservation & efficiency
improvements
Greenhouse gas (GHG)
emissions per employee
per month
Number of paper pages
used per employee per
month
Percentage of hazardous
operational waste
Percentage of materials
used that are recycled
input materials.
Percentage of non-
hazardous operational
waste
Percentage of recycled
hazardous operational
waste.
Percentage of recycled
non-hazardous operational
waste
Total energy used per unit
of production
Total on-site created
energy
Total Purchased Energy per
month
Waste disposed of per
amount of product
manufactured
Water use per employee
per month
Water used per amount of
product manufactured
top
