Recorded on : May 23, 2014
CA Intermediate (IPC) Course
Paper 7A: Information Technology
Chapter 1 : Business Process Management and IT –
Part 2
CA. Veena Hingarh
© The Institute of Chartered Accountants of India
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• The views expressed in this lecture are of the Faculty Member.
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• The content of this video lecture has not been specifically discussed by
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expressed herein may not be taken to necessarily represent the views of
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Recorded on : May 23, 2014
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Learning Objectives
To understand Classification of
the accounting Business
process flow Processes
Introduction to
BPM
Implementation
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Accounting Process Flow
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Sales Process Flow
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Purchase Process Flow
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Financial Management Life Cycle
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Classification of Business Process
Organizational Business
Process
Operational Business Process
Levels of business process
management
Source: “Business Process Management, Concepts, Languages and Architectures“
by Mathias Weske, Springer
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Organizational Business Processes
Inputs, outputs,
expected results, and Informal and
dependencies on other semiformal techniques
business processes
Multiple operational
processes contribute to Influenced by the
one organizational business strategy
process
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Organizational Business Processes
Source: “Business Process Management, Concepts, Languages and Architectures“
by Mathias Weske, Springer
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Operational Business Processes
Implemented business process
contain information on the
Basis of developing execution of the process
implemented business process activities and the technical and
organisational environment in
which they will be executed
To represent the relationships
between the organizational
Stakeholders are among the
business process, their
influential factors
dependencies are depicted by
a process landscape diagram
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Operational Business Processes
Source: “Business Process Management, Concepts, Languages and
Architectures“ by Mathias Weske, Springer
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BPM Technology
BPM = process and organization
(including people) as well as technology
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BPM Implementation
Scope
• A single process, a department, or entire company
Goals
• Process understanding, improvement, automation, re-
engineering, optimization
Methods to be used
• Six sigma, BPM Life Cycle, TQM, Informal methods
Skills required
• Consultants, Trained employees, formal certification, basic
education, existing skill set
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BPM Implementation
Tools to be used
• White-boards, sticky notes, software for mapping,
documentation, software for simulation,
comprehensive BPMS
Investments to make
• Training, tools, time
Sponsorship/Buy-in needed
• Executive level, Department level, Process Owner level,
Employee level
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Need for a BPM Implementation
Create shot-term cost
Create long-term future effectiveness and Initiate continuous
positioning improvement to current improvement
customer services
Introduce a knowledge
Re-engineer the Address the cultural
of product and
business radically barriers
customer profitability
Introduce leadership
and a role for managers
and empowered staff
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Need for a BPM Implementation – BPM leads to
success
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Business Process Management and IT
Question Time – Part 2
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Question 1: Business processes are broadly
classified into two categories which are:
A) Input and Output processes
B) Manual and Automated processes
C) Organizational and Operational business processes
D) Internal and External processes
Answer: C
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Question 2: Which of the following statements are
not true for organisational business processes:
B) Multiple operational C) Contain information on
A) They include informal
processes contribute to one execution of process
and semiformal techniques
organizational process activities
D) They are influenced by
Answer: C
the business strategy
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Question 3: Operational business processes
are represented by a:
A) Process Landscape Diagram
B) Flow Chart
C) Data Flow Diagram
D) Pie Chart
Answer: A
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Question 4: What term describes 'an approach supported by software
tools intended to increase process efficiency by improving
information flows between people as they perform business tasks'?
A) Business Process Automation
B) Business Process Re-engineering
C) Business Process Management
D) Business Process Improvement
Answer: C
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Question 5: Need for implementing BPM
does not include
B) Introduce a
A) Initiate continuous knowledge of product C) Increase the profit
improvement and customer of the organisation
profitability
D) Re-engineer the
Answer: C
business radically
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Thank you
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