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CMO 62 BS Hospitality Tourism Management
This contains the policies, standard and guidelines for BSHM.
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CMO 62 BS Hospitality Tourism Management
This contains the policies, standard and guidelines for BSHM.
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Republic of the Philippines OFFICE OF THE PRESIDENT COMMISSION ON HIGHER EDUCATION CHED MEMORANDUM ORDER No. Series of 2017 SUBJECT: POLICIES, STANDARDS AND GUIDELINES FOR BACHELOR OF SCIENCE IN TOURISM MANAGEMENT (BSTM) AND BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT (BSHM) In accordance with the pertinent provisions of Republic Act (RA) No. 7722, otherwise known as the “Higher Education Act of 1994,” in pursuance of an outcomes-based quality assurance system as advocated under CMO No. 46, series of 2012, and by virtue of Commission en banc Resolution No. 231-2017 dated March 28, 2017 and for the purpose of offering the Bachelor of Science in Tourism Management and Bachelor of Science in Hospitality Management with the end view of keeping pace with the demands of local and global travel, tourism and hospitality environment to become globally competitive, the following policies, standards and guidelines are hereby adopted and promulgated by the Commission. ARTICLE| INTRODUCTION Section 1, Rationale and Background of the Tourism and Hospitality Industry Based on the Guidelines for the Implementation of CMO No. 46, s. 2012, this CHED Memorandum Order (CMO) implements the shift to leaming utcomes-based education. It specifies the learning outcomes expected from graduates of the Bachelor of Science in Tourism Management (BSTM) and the Bachelor of Science in Hospitality Management (BSHM) for any type of higher education institution (HE!) they graduate from. Moreover, this CMO also provides ample opportunities for HEIs to innovate in the curriculum in line with their design to best achieve learning outcomes in their particular contexts and their respective vision, missions, and objectives, and areas of operation. The need to revise and update the current BSTM and BSHM curricula is premised on the basic concept that higher education programs must always be abreast with the current times. The Philippine tourism sector has shown strong performance exhibiting double-digit growth in domestic and foreign tourist arrivals for the past several years. As the fifth growth driver of the Philippine economy, tourism accounts for 8% of the country’s gross domestic product, generating 4.7 million jobs and contributing more than P1.74 billion in tourist receipts. The Higher Education Development Center Building, CR. Garcia Ave., UP Campus, Diliman, Quezon Web Site: www.ched,gox.ph Tel. Nos. 44 ity, Philippines 1177, 385-4391, 441-1169, 441-1149, 441-1170, 441-1216, 392-5296, 441-1220 ‘441-1228, 988-0002, 441-0750, 441-1254, 441-1235, 441-1255, 411-8910, 441-1171, 352-1871multiplier-effect of tourism has prompted investments, created new business and employment opportunities cutting-across a wide variety of sectors, which demand knowledgeable and highly-skilled workers. ‘The demand for tourism and hospitality workers extends even beyond Philippine borders with the advent of the ASEAN Community. Within this context, the ASEAN Economic Community has four pillars, with focus on single market and production base that will allow for free flow of goods, services, skilled labor, investment, capital, food and agricultural security and integration of 12 priority sectors. With this, several Mutual Recognition Arrangements were signed by the ASEAN Member States (AMS), including the ASEAN MRA for Tourism Professionals, signed last November 2012. This will allow AMS to mutually recognize or accept some or all aspects of one another's conformity with assessment results for Tourism Professionals thru the use of the Common ASEAN Tourism Curriculum (CATC). Aside from the ASEAN MRA on Tourism Professional, the CMO incorporated various inputs from the different stakeholders such as industry professionals and organizations, other government and non- government agencies, and members of the academic community, but Tot limited to: Philippine Qualifications Framework (see Appendix A) National Tourism Development Pian Project Jobs Fit from the Department of Labor and Employment The K-12 program of the Department of Education The Developing a Curriculum (DACUM) report from USAID as provided by the Philippine Business for Education (PBEd) organization * The Philippine Improving Competitiveness Tourism Project (PiCtourism) led by the Department of Tourism, the ADB and Government of Canada ‘A well designed and flexible curriculum is needed to integrate dynamic changes and strategic developments in the tourism and hospitality industries. The Commission on Higher Education's (CHED) main responsibility is to provide guidelines and oversight functions to ensure relevant, responsive and proactive curricular offerings. The Liberal Arts (General Education) courses provide balanced development for the student es a professional. As tourism and hospitality programs are considered management programs, a minimum set of management courses were prescribed. Common courses for tourism and hospitality programs are designed to facilitate a shared understanding of closely interrelated industry sub sectors. A set of minimum professional and technical core courses are required, along with a list of suggested free electives to allow for specialization. Finally, to further ensure that graduates are adequately prepared for the requirements of the industry, longer practicum training will be a required component for completion of the programs. Page 2 of 73Section 2. ARTICLE I AUTHORITY TO OPERATE Government Recognition All private higher education institutions (PHEIs) intending to offer the Bachelor of Science in Tourism Management and the Bachelor of Science in Hospitality Management must first secure proper authority from the Commission in accordance with this CHED Memorandum Order. All PHEIs with an existing BS in Tourism Management (BSTM) and / or BS in Hospitality Management program (BSHM) or any related programs must comply with the transitory provisions of this MO. State universities and colleges (SUCs), and local colleges and universities should strictly adhere to the provisions in these policies and standards in securing Certificate of Program Compliance (COPC). ARTICLE Il GENERAL PROVISIONS Per Section 13 of RA No. 7722, the higher education institutions shall exercise academic freedom in its curricular offerings but must comply with the minimum. requirements for specific academic programs, the general education distribution requirements and the specific professional courses, Section 3. Section 4. The subsequent articles give minimum standards and other requirements as a minimum set of desired program outcomes which are defined in Article IV Section 6. In designing the curriculum, the HEIs should employ a curriculum map which illustrates the proper alignment of course outcomes with the program outcomes. The number of units of the curriculum is prescribed as the “minimum unit requirement” in offering the programs. The HEls can use the CHED Implementation Handbook for Outcomes-Based Education (OBE) and the Institutional Sustainability Assessment (ISA) as a guide in undertaking OBE-ready curriculum map. Using outcomes based teaching and leaming activities, appropriate curriculum delivery methods are determined as shown in Article V Section 11. It is recommended that the sample course plan (syllabus) given in Annex A be adopted. Based on the curriculum and the means of its delivery, the requirements for the physical resources for the library, laboratories and other facilities and the human resources in terms of administration and faculty are also defined in this CMO. The HEls are allowed to design curricula suited to their own contexts and missions provided that they can demonstrate that the same leads to the attainment of the required minimum set of outcomes, albeit by a different route. In the same vein, they have latitude in terms of curriculum delivery and in terms of specification and deployment of human and physical resources as long as they can show that the Page 3 of 73Section 5. 54 52 53 54 attainment of the program outcomes and satisfaction of program ‘educational objectives can be assured by the alternative means they propose and can show that they have met the minimum requirements of the CMO: ARTICLE IV PROGRAM SPECIFICATIONS Program Description The degree programs described herein shall be called: a. Bachelor of Science in Tourism Management (BSTM) b. Bachelor of Science in Hospitality Management (BSHM) Nature of the Field of Study The programs related to the fields of hospitality and tourism education will equip students with competencies that are needed to execute operational tasks and management functions in food production (culinary), accommodation, food and beverage service, tourism planning and product development, events planning, transportation services, travel and tour operations and other emerging sectors of hospitality and tourism industry. Specific professionsicareers/occupations for graduates After completion of the program, the graduates can pursue any career in the tourism and hospitality industry as categorized in APPENDIX B. Allied Fields This section provides a general perspective on related or allied programs which is useful in determining faculty specialization and course reference. The Hospitality and Tourism programs are related to the fields of business and management education. Additionally, the following disciplines are closely related to the two (2) programs: * Bachelor or Master's degree in Foreign Services / International Studies / Foreign Language Linguistics * Bachelor or Master's degree in Urban and Regional Planning/Environmental Studies * Bachelor or Master's degree in History / Anthropology / Cultural Heritage / Language Studies / Philippine Studies * Bachelor or Master's degree in Architectural Conservation Studies * Bachelor or Master's Degree in Food Technology, Nutrition, Home Economics. * Bachelor or Master’s Degree in Culinary Management/Food Service Management * Bachelor or Master's Degree in Interior Design/Engineering ‘= Bachelor or Master's Degree in Technology Livelihood Education For courses that need technical expertise, it is highly recommended that this be taught by professionals in their respective fields as Page 4 of 73, BE i 4Section 6. 64 62 63 identified above. As an example, for Hotel Interior Design courses, it is preferred to have a faculty with a Bachelor or Master’s Degree in Interior Design or Architecture. Program Outcomes Program outcomes describe what learners will know and be able to do When they graduate from a program. These are closely associated with the minimum standards identified in the CMO. The following program outcomes have been identified for BS in Tourism Management and BS in Hospitality Management: ‘Common to all programs in all types of HEIs ‘The graduates have the ability to: 6.1.1. Articulate and discuss the latest developments in the specific field of practice 6.1.2 Effectively communicate orally and in writing using English, Filipino, mother tongue language, and an appropriate Foreign Language required by the industry 6.1.3 Work effectively and independently in multi-disciplinary and multi-cultural teams 6.1.4 Act in recognition of professional, social, and ethical responsibility 6.1.5 Preserve and promote “Filipino historical and cultural heritage” (based on RA No. 7722) Common to the Business and Management Discipline A graduate of a business or management degree should be able to: 6.2.1 Perform the basic functions of management such as planning, organizing, leading and controlling. 62.2 Apply the basic concepts that underlie each of the functional areas of business (marketing, finance, human resources management, production and operations management, information technology, and strategic management) and employ these concepts in various business situations 6.2.3. Select the proper decision making tools to critically, analytically and creatively solve problems and drive results 6.2.4 Apply information and communication technology (ICT) skills as. required by the business environment 6.2.5 Work effectively with other stakeholders and manage conflict in the workplace 6.2.6 Plan and implement business-related activities 62.7 Demonstrate corporate citizenship and social responsibility 62.8 Exercise high personal, moral and ethical standards ‘Common to Tourism and Hospitality Disciplines 6.3.1 Demonstrate knowledge of tourism industry, local tourism products and services Page § of 7364 65 Section 7. 7A. 6.3.2 Interpret and apply relevant laws related to tourism industry 6.3.3 Observe and perform risk mitigation activities 6.3.4 Utilize information technology applications for tourism and hospitality 6.3.5 Manage and market a service-oriented business organization 63.6 Demonstrate administrative and managerial skills in @ service- oriented business organization 63.7 Prepare and monitor industry specific financial transactions and reports 6.3.8 Perform human capital development functions of @ tourism oriented organization 6.3.9. Utilize various communication channels proficiently in dealing with guests and colleagues A graduate of BS Tourism Management should be able to but not limited to: 6.4.1 Plan, implement and monitor tours and sales activities 6.4.2 Research, plan and conduct various tour guiding activities 6.4.3 Develop appropriate marketing programs and arrange the required travel services 6.4.4 Plan// Organize, implement and evaluate MICE activities 6.4.5 Plan, develop and evaluate tourism sites and attractions A.graduate of BS in Hospitality Management should be able to but not limited to: 6.5.1 Produce food products and services complying with enterprise standards 6.5.2 Apply management skills in F & B service and operations. 6.5.3. Perform and provide full guest cycle services for front office 6.5.4. Perform and maintain various housekeeping services for guest and facility operations 6.5.5 Plan and implement a risk management program to provide a safe and secure workplace 65.6 Provide food & beverage service and manage the operation seamlessly based on industry standards Learning Outcomes Learning outcomes indicate what students will know, be able to do or be able to demonstrate when they have completed the particular subject. Theseare expressed as knowledge, skills, attitudes or values, In developing the learning outcomes, consider the Common ASEAN Tourism Curriculum (CATC) and the portability of the eamed certifications from recognized government agencies (i.e. TESDA) into the HEI curricula. ‘Sample Learning Outcomes for Tourism Management 7.1.1. Access and interpret information 7.1.2. Administer a billing and settlement plan 7.1.3. Apply advance airfare rules and procedures 7.1.4. Book and coordinate supplier services Page 6 of 73,72 Section 8. a1 82 83 Section 9. 94 7.1.8. Construct and ticket a non-air travel plan ‘Sample Learning Outcomes for Hospitality Management 7.2.1 Apply basic techniques of commercial cookery 7.2.2. Apply standard safety procedures for handling foodstuff 7.2.3 Clean and maintain kitchen equipment and utensils, 7.2.4 Organize and prepare food products and meals 7.2.5 Prepare and store food in @ safe and hygienic manner Performance Indicators Performance Indicators are specific, measurable statements identifying the performance(s) required to meet the outcome, ‘confirmable through evidence. ‘Sample Performance Indicators for Tourism Management 1, Operate Global Distribution System. 2. Converse in a foreign language aside from English 3. Develop and defend a tourism development pian that incorporates relevant inputs such as laws, market research and feasibility study, product development, among others, 4. Prepare and sell tour packages that include itinerary, tour organization and profit-generating costing 5. Stage an actual event using management, marketing and financial principles and theories. ‘Sample Performance Indicators for Hospitality Management 1. Generate required reports/documents from a Property Management System used in the accommodations industry 2. Converse in a foreign language aside from English 3. Stage an actual event using management, marketing and financial principles and theories, 4. Develop and defend a business plan for restaurant, hotel or allied ventures incorporating sales and marketing principles and financial analysis. 8. Stage a function utilizing the full range of food and beverage preparation and service techniques, local and international cuisines, using various management and financial principles and theories. ‘Sample of Program Outcomes, Student Outcomes and Performance Indicators for Tourism Management and Hospitality Management. See APPENDIX C. ARTICLE V CURRICULUM Curriculum Description The Curriculum Orientation The curriculum should bring together the major elements of tourism, Page 7 of 7392 travel, hospitality and food service at the very least. Removing one or two components from the curriculum will be detrimental to the interest and prospects of the students. It should only prescribe Core courses that will allow students to gain an understanding of the different fields related to the tourism industry. This PSG for HEI develops electives that are needed by industry based cn the needs of the community, or feedback from graduates. Itallows a school to define its own curriculum according to its resources and capabilities but subject to the guidelines of this PSG. ‘The curriculum should encourage opportunities for students to explore ‘competencies that the industry may require. Curriculum Framework a. Structure — The components of the curriculum has been segmented based on clusters that will develop knowledge, skils, values and attitudes from a_ general perspective to specific area 1. Common core. All the programs share a set of common core competencies. Under the general umbrella of Tourism and Hospitality, graduates of these programs possess a common set, of core and specific competencies developed from the general education, business and tourism/hospitality subjects. 2. Professional Courses. These are required courses and deemed essential of study geared towards a specific discipline = tourism or hospitality whose competence can usually be measured against an established standards. 3. Professional Elective. These are courses that a student can select from several alternatives of studies or enhancement that may lead to a specific focus. 4. Specialization. For eligible HEIs to offer specialization, they may select electives for a particular track/course of study or major that offers advanced, technical and specialized studies. Consequently, the program nomenclature may bear a specialization’ name, ¢g. BS Hospitality Management specializing in Culinary Arts Management; BS Tourism Management specializing in Leisure and Recreation. b. Competency-based. Competencies are matched with the competency standards required by the industry based on the job positions that the graduates will eventually occupy upon graduation. Inputs from various academic and industry professionals and organizations as well as international agreements such as the ASEAN MRA-TP were incorporated. The K-12 program from the Department of Education was also considered. Page 8 of 7493 ©. Industry-driven. Industry practitioners participated in the identification of job positions and the development of competency standards. d, Ladderized Curriculum Design.The design of the curriculum in this CMO encourages HEls to follow the concept of Ladderized Education Program (LEP) which espouses seamless integration between technical — vocational qualifications and collegiate curriculum as enshrined in the R.A. 10647 otherwise known as the “Ladderized Education Act of 2014."Should HE! opt to implement a full blown LEP to establish interface between TESDA TVET qualifications and BSHW/BSTM curriculum, the HEI can refer to IRR for RA 10647 LEP, issued September 21, 2015 for specific guidelines for implementation and align with the level descriptors of POF. Consider also undertaking assessment and certification given by the Tourism Professional Certification Board that may be part of the portfolio of students. @. Macro and Micto Orientation. This set of policies and standards organizes all programs in tourism, hospitality management and related fields into a rational structure with the two orientation: the macro and the micro. 1, The macro orientation does not address the operation of any one particular sector nor enterprise; rather the programs provide the students an aggregate perspective of the tourism industry. These are reflected in the subjects that are shared ‘among alll tracks, in the Business and Tourism and Hospitality clusters, 2. The micro orientation pertains to the sectoral perspective. Programs with this orientation prepare the students for a career in management and/or entrepreneurship. They develop competency (knowledge, skills and attitude) necessary to Perform required tasks, manage and operate effectively, efficiently and profitably, the different enterprises in the various sectors comprising the tourism industry. These are reflected in the unique subjects for each specific track in tourism and hospitality. {. Flexibility. Mindful of the ever-changing landscape within which the tourism and the hospitality sectors operate, the curricula leave room for innovation and enhancement and address emerging sectors that may not yet addressed by the current PSG, HEIs are encouraged to consider the national, regional and global milieu in responding to the needs of their environment. Curriculum Structure Any curricula in Hospitality and Tourism discipline should follow the curriculum structure hereunder: “ Page 9 of73, re, *Minimum COURSES Units Prescribed _ 1. General Education (GE) Courses — ‘The subjects under the General Education (GE) Courses 36 Units are found in CHED Memorandum No. 20 series of 2013, 2. National Service Training Program (NSTP) courses I 6 3. Physical Education (PE) courses a 4. Business and Management Education Courses (CBMEC) 3 '* Operation Management Strategic Management & Total Quality Management 5. Tourism and Hospitality Core 30 6. Professional Core Courses [30 | Tourism - Hospitality 7. Professional Electives 15 8, Practicum-BSTM and BSHM (min. of 600 hours) 6 (S.) Program Major/Specialization (with eligibility requirements)" (15) Tourism Program Major/Specialization Hospitality Program Major/Specialization Total units for ABM Track | 437 units Total units for eligible HEIs to offer Specialization for ABM | _ 152 units * only for qualified HEIs 9.3.1 GE Electives - must comply with the provision of Section 4 of CMO No. 20, 5.2013 9.3.2 For non-ABM academic strand students HEIs should offer five (5) ABM courses as defined specialization courses in K-12 ABM strand. The prescribedsubjects are as follows 1. Fundamentals of Accounting/Business and Management - 3 units Organization and Management — 3 units Business Marketing — 3 units Business Finance ~ 3 units Applied Economics — 3 units onen 9.3.3 Tourism and Hospitality Core (30 units) COURSES Units | Lec | Lab | TOTAL | ‘Tourism and Hospitality Core 30 1. Philippine Culture and Tourism Geography | _3 3 2. Risk Management as Applied to Safely, 3 3 ‘Security and Sanitation. 3. Quality Service Management in Tourism 3 | 3 3 and Hospitality 4. Legal Aspects in Tourism and Hospitality 3 3 3 Page 10 of 73,i COURSES Units | Lec | Lab | TOTAL 5. Macro Perspective of Tourism and 3 3 3 Hospitality 6. Professional Development and Applied 3 3 3 Ethics _ 7. Multicultural Diversity in Workplace for the 3 3 Tourism Professional - Toure and Hospi Marking ahs 9. Micro Perspective of Tourism and 3 3 Hospitality 10. Entrepreneurship in Tourism and 3 3 3 Hospitality 9.3.4 Professional Courses (30 units) 9.3.4.1 Tourism Professional Courses (BSTM) COURSES Units | Lec [ Lab | TOTAL Tourism Professional Courses-BSTM 30 Pan Calurc aod Touram Geogr ss ts [2 Sustainable Tourism 3 3 3 3._Tour and Travel Management 3 3 3 4. Transportation Management -. 3 3 5._ Tourism Policy Planning and Development 3 3 3 6. Foreign Language 1 3 3 3 7. Foreign Language 2 ‘Note : Foreign Language 1 & 2 should be on 3 3 a the same language | 8. Research in Tourism 3 9. Applied Business Tools and Technologies in 3 1 Tourism 10. Introduction to Meetings Incentives 3 2 1 3 Conferences and Events Management 9.3.4.2 Hospitality Professional Courses (BSHM) COURSES _ Units | Lec | Lab [TOTAL Hospitality Professional Courses-BSHM 30 4. Kitchen Essentials & Basic Food Preparation 3 4 2 3 2._Fundamentals in Food Service Operations 3 2 1 3 3._ Fundamentals in Lodging Operations 3 2 1 3 “4. Applied Business Tools and Technologies 3 2 1 3 5. Supply Chain Management in Hospitality 3 3 3 ee 6. Introduction to Meetings Incentives, 3 . A 3 Conferences and Events Management (MICE) | _ 7. Ergonomics and Facilities Planning for the 3 2 1 3 Hospitality Industry 8. Foreign Language 1 3 3 3 9. Foreign Language 2 3 3 3 Note : Foreign Language 1 & 2 should be on Z fae, esCOURSES Lec | Lab [TOTAL the same language 10. Research in Hospitality 3 2 4 5 9.3.5 Professional Elective Courses (15 units) ‘These are sample electives where HEIs may select complete 16 units. Selection may be based on the needs of the region, industry, emerging industries or HEI capability, Unit assignment may not necessarily be three (3) units. HEIs may offer electives that are not on the list. 9.3.5.1 Tourism Management Suggested Free Electives-3STM ‘COURSES Units Lec Lab [TOTAL Tourism Management Suggested Free Electives-BSTM 16 Medical and Wellness Tourism Recreational and Leisure Management ‘Agri-Tourism Cruise Tourism Tour Guiding Philippine astronomical Tourism Ni) oo) |co]o] ‘Accommodation Operations and Management Specialized Food and Beverage Service Operations 9. Travel Writing and Photograph 10. Tourism information Management 71. Environmental Conservation in Tourism 12. Heritage Tourism 13. Corporate Travel Management 14. Tourism product development 15. Marketing Information Management 16. Destination Management and Marketing 17. Hospitality and Tourism Facilities Management and Design & lwlelalololalale} o 18. Tourism Property Management & Development 79. Sustainable Tourism Assessment and Development. —_ 20, Sustainable Tourism Destination Marketing 21. Ecotourism Management 22. Tourism Property Management & Development ‘ourism Estale Development 24. Meetings Management 25. Incentives Management 26. Conventions/Conference Management 27. Exhibits Management 28. Hospitality and Tourism Business Page 12 of 73,COURSES: Units Lec [Lab | TOTAL ‘Communications: 28. Tourism and Environment 3] 30. Sustainable Communities - 3 9.3.5.2 Suggested Hospitality Management Electives Hos| _Electives-BSHM COURSES Units: ality Management Suggested Free Lec | Lab | TOTAL 15 1 Fundamentals of Food Science & Technology (interface of food science and food service — pre: e servation of food) 2. Butchery, Fish Mongerie 3._ Garde Manger 4. Bread and Pastry Classical French Cuisine Asian Cuisine Phil ine Regional Cuisine Specialty Cuisine Food Styling and Design Halal Cookery 13 p3] 3} fro ns) tons as Gastronomy (food and culture Oenology (making of wine & spirits) Introduction to Transport Services (merge all— cruise, airline, land) . Crowd and Crisis Management Recreation and Leisure Management Rooms Division Cost Control Food and Beverage Cost Control Revenue Management Data Analytics in the Hospitality Industry {Quick Food Service Operations Frat nchising (includes case studies) Industrial/institutional ‘Commissary Food Service © Jerfes|eo]es) es] co] w [es] es fesleo eo co|eo}esfeo|eo e|eo eo eo |esfes]eo| eo] 2] c0{ 0 eo) eo |rsfes)a/a]a[o]a|aja|./. Menu Design & Revenue Management product packaging merchandising) World Geography and Destinations— lab Rooms Division Cul inary Nutrition Cul inary Mathematics . Bar & Beverage Management —w/ lab . Cate tering Management ). Tret ind and Issues in the Hospitality Cost Control Front Office Operation Housekeeping Operations |. Food & Beverage Se’ = wiab 5. Cul inary Fundamentals wilab c2]c0]0]e0/¢0 es]e0]e0fesfea|ea|es lea) oo ro|r3|n3]no ro c2}co] ero |es]ea|ns|eo) eo . Food and Beverage Operations Page 13 of 73,Cc COURSES: [S7. Sustainable Hospitality 94 Practicum-BSTM and BSHM Practicum serves as a venue to experience industry standards Whereby students should be able to bridge the gap between lecture/laboratory activities and industry practice. Thus, students earn academic units in the performance of their training. It is highly encouraged that the practicum venue should be accredited by the Department of Tourism or their equivalent, both for local and international placements. It is necessary that the current Practicum PSGs governing, both for local and international, should be used as a reference. The practicum units may be broken into 2 subject offerings, assigned to different semesters, in different areas or in different levels of ‘operation. It is highly encouraged that placements be in relevant areas {as reflected in the course plan, and part of the program outcomes. COURSES Units | Lec | Lab | TOTAL | Practicum-BSTM and BSHM (min. 600 hours) * 6 6 6 | 95 Section 10. Unit conversion to hours per term These are the minimum hours per term for each type of instruction delivery. a. 1 Lecture unit is equivalent to at least one (1) hourlweek or 17 hours per term, b. 1 Laboratory unit is equivalent to at least two (2) to three (3) hours/week ¢. 1 Practicum unit is equivalent to at least 100 hours per term HEIs may convert some lecture units to laboratory to achieve more hands on leaming for students and achieve competency standard levels needed by industry. Sample Program of Study HEIs may embed competencies required in various tourism qualifications in the subjects offered in their programs. Legend — used only for the sample Program Study below Code | Cluster GE__| General Education BME | Business and Management Education THC | Tourism and Hospitality Core TPC | Tourism Professional Core HPC | Hospitality Professional Core Page 14 of 73,(Code | Cluster TMPE | Tourism Management Professional Elective | HMPE | Hospitality Management Professional Elective 10.1 Hospitality Management FIRST YEAR - 1"Semester [Meeture! | Waboratory | GE1 - Purposive Communication (GE2 - Readings in Philippine History (GES - Mathematics in the Modern World THCT - Macro Perspective of Tourism and Hospitalit © lolole ity THC2 - Risk Management as Applied to Safety, Security and Sanitation PEI NSTP4 leaf ‘Sub Total FIRST YEAR - 2" Semester Pia aaiaicotrses nar uit Laboratory | Units THCS- Quality Service Management in 3 2 Tourism and Hospitality - THC4 - Philippine Tourism , Geography and 3 z Culture - THCS - Micro Perspective of Tourism and 3 3 Hospital HPG1 - Kitchen Essentials & Basic Food 3 3 “Preparation HPC2 - Fundamentals in Lodging 2 1 3 | Operations [Pea z 2 NSTP2 3 3 Sub Total | 20 20 SECOND YEAR - 1" Semester SES Tar Courses ii GE4 - Understanding the Sel GE ELEC 1 HPCS - Applied Bus Tools and Technologies (PMS) with Lab a HPC4 - Supply Chain Management in a Hospitality Industry HPCS - Foreign Language 1" 3 PES 2 SubTotal! 17 i7 Page 15 of 73,SECOND YEAR - 2" Semester Te courses [lecture [ Laboratory [Units GES - Science, Technology and Society 3 3 GE6 - Ethics 3 3 HPC6 - Fundamentals in FS Operations 3 3 HPC7 - Introduction to MICE 3 3 HM PE 1 3 3 HPC8 - Foreign Language 2 (HPC) 3 3 | PE4 2 2 Sub Total | 20 20} * Foreign Language 1 & 2 must be same language THIRD YEAR - 1" Semester met [i a GE7 - The Contemporary World 3 3 HMPE 2 3 3 HMPE 3 3 3 BME1 - Operations Management in THI 3 3 Industry THC6 - Professional Development & Applied 3 3 Ethics THC? - Tourism and Hospitality Marketing 3 3 Sub Total | 18 18 THIRD YEAR - 2™ Semester Courses | Lecture’ | Laboratory [Units BME2 - Strategic Management in Tourism. 3 3 and Hospitality 7 THC8 - Legal Aspects in Tourism and 3 3 Hospitality THCS - Multicultural Diversity in Workplace 3 3 for the Tourism Professional THC10 - Entrepreneurship in Tourism and 3 3 Hospitality HPC9- Ergonomics & Facilities Planning for 3 3 the Hospitality Industry HM PE 4 3. 3 Sub Total [18 18 FOURTH YEAR - 1" Semester ACU Taos Lae a] (Laboratory [Units HMFE 5 3 Life and Works Of Rizal 3 HPC10 - Research in Hospitality 3 GE ELEC 2 3 GE ELEC 3 3 (GEB - Art Appreciation —_ 3 Sub Total 18 Page 16 of 73,10.2 FOURTH YEAR - 2 Semester Ghavvendn eNmoumee ‘| Laboratory |“ Units Practicum 6 6 Sub Total | 6 6 Tourism Management FIRST YEAR - 1% Semester accuses weaw Units (GE1 - Purposive Communication z 3 ‘GE2 - Readings in Philippine History 3 3 (GE3 - Mathematics in the Modern World 3 3 HCH - Tourism & Hospitality I 3 3 THC2 - Risk Management as Applied to 3 3 Safety, Security and Sanitation PEI 2 2 NSTPY 3 3 ‘Sub Total | 20 20 FIRST YEAR - 2" Semester coursesi Lecture | Laboratory | Units TPCT - Global Tourism, Geography & 3 3 Culture - THC3 - Tourism and Hospitality Service 3 3 Quality Management THC4 - Philippine Tourism , Geography and | 3 a 3 Culture | THCS - Tourism & Hospitality 2 3 3 TPC1 - Tour and Travel Management 3 3 PE2 2 2 NSTP2 [3 3 ‘Sub Total | 20 20 ‘SECOND YEAR - 1" Semester [eae aE Cotegeeie SiS eae (GE4 - Understanding the Seif-(GE) 3 3 GE ELEC 1 3 3 ‘TPC2- Applied Bus Tools and Technologies | 3 3 (GDS) with Lab (TPC) [IPGS- Sustainable Tourism 3 3 HMPE 1 3 3 [Pes 2 2 I ‘Sub Total 17 17 Page 17 of 73,SECOND YEAR - 2° Semester 7 Courses) | Lecture” | Laboratory | Units GES Science, Technology and Societ 3 3 GE6- Ethics 3 3 TPC4- Tourism Policy Planning and 3 3 Development TPCS - Introduction to MICE 3 3 HM PE 2 3 3 TPC6 - Foreign Language 1"(TPC) 3 3 PE4 2 2 Sub Total | 20 20] * Foreign language 1 & 2 must be same language THIRD YEAR - 1" Semester Courses hesture | Laboratory | Units GE7 - The Contemporary World 3 3 TPCT - Foreign Language 2 3 3 HM PE 3 7 — 3 3 ‘BME1 - Operations Management in TH 3 3 Industry THCS - Professional Development & 3 3 Applied Ethics THC? - Tourism and Hospitality Marketing 3 3] Sub Total] 18 18 THIRD YEAR - 2™ Semester (Ua aeSoursess ia Lecture | Laboratory | Units THC8 - Legal Aspects in Tourism and 3 3 Hospitality BME2 - Strategic Management in THI 3 3 HM PE 4 3 3 THCS - Multicultural Diversity in Workplace 3 3 for the Tourism Professional THC10- Entrepreneurship in TH 3 3 TPC7 - Transportation Management (covers 3 3 air land sea) | Sub Total | 18 18 FOURTH VEAR- 1% Semester UMS Courses Ai [lileetiire! | Laboratory | Units HMPE 5 3 3 Life and Works Of Rizal 3 3 ‘TPC8 - Research in Tourism 3 3 GEER 3 3 GEE3 3 3 ‘GE8 - Arf Appreciation 3 3 ‘Sub Total | 18 18 | FOURTH YEAR 2° Semester iENEARe Courses @) uma Lectire | | Laboratory | Units Practicum 6 6 Sub Total 6 6 Page 18 of 73,Section 11. Section 12. Section 13. 13.4 13.2 13.3 13.4 Sample Curriculum Map A curriculum map lists the program outcomes for BSTM and BSHM programs and identifies the courses in the curricula where each particular program outcome would be learned and developed. A curriculum map would be helpful for the HEI's to ensure their curriculum covers the necessary topics to develop the necessary program outcomes of their graduates. It would also help the HE! formulate its various course syllabi. An HEI may also use the curriculum map to incorporate its institutional learning outcomes in its curriculum. The Sample Curriculum Map can be seen in Appendix D. Course Desc Course descriptions briefly define the topics to be covered under each course. For a more detailed description on what are the expected output competencies per course, refer to the details of the sample curriculum map. The Course Descriptions can be seen in Appendix Instructional Delivery Methods Training outcomes can be attained by utilizing one or more delivery methods: Lecture/Tutorial - This is @ common method of training involving transfer of information from the teacher to the participants. It is an effective approach to introduce new concepts or information to the leamners and also to build upon the existing knowledge. The listener is expected to reflect on the subject and seek clarifications on the doubts. Demonstration - Demonstration is a very effective training method that involves a teacher showing @ participant how to perform a task or activity. Through a visual demonstration, teachers may also explain reasoning behind certain actions or provide supplementary information to help facilitate understanding Group Discussions -Brainstorming in which all the members in a group express their ideas, views and opinions on a given topic. It is a free flow and exchange of knowledge among the participants and the teacher. The discussion is carried out by the group on the basis of their own experience, perceptions and values. This will facilitate acquiring new knowledge. When everybody is expected to participate in the group discussion, even the introverted persons will also get stimulated and try to articulate their feelings. The ideas that emerge in the discussions should be noted down and presentations are to be made by the groups. Sometimes consensus needs to be arrived at on a given topic. Group discussions are to be held under the moderation of a leader guided by the teacher. Group discussion technique triggers thinking process, encourages interactions. and enhances ‘communication skills. Role Play - This is a common and very effective method of bringing into the classroom real life situations, which may not otherwise be possible. Participants are made to enact a particular role so as to give Page 19 of 7313.5 13.6 137 13.8 13.9 a real feel of the roles they may be called upon to play. This enables participants to understand the behaviour of others as well as their own emotions and feelings. The instructor must brief the role players on what is expected of them. The role player may either be given a ready-made script, which they can memorise and enact, or they may be required to develop their own scripts around a given situation. This technique is extremely useful in understanding creative selling techniques and human relations. It can be entertaining and energising and it helps the reserved and less literate to express their feelings. Simulation Games - When learners need to become aware of something that they have not been conscious of, simulations can be a useful mechanism. Simulation games are a method based on "here and now’ experience shared by all the participants. The games focus on the participation of the leamers and their willingness to share their ideas with others. A “near real life” situation is created providing an opportunity to which they apply themselves by adopting certain behaviour. They then experience the impact of their behavior on the situation. It is carried out to generate responses and reactions based fon the real feelings of the participants, which are subsequently analyzed by the teacher. While use of simulation games can result in very effective leaming, it needs considerable teacher competence to analyze situations. Individual /Group Exercises -Exercises are often introduced to find out how much the participant has assimilated. This method involves imparting instructions to participants on a particular subject through use of written exercises. In the group exercises, the entire class is divided into small groups, and members are asked to collaborate to arrive at a consensus or solution toa problem, Case Study - This is a training method that enables the teacher and the participant to experience a real life situation, It may be on account of events in the past or situations in the present, in which there may be one or more problems to be solved and decisions to be taken. The basic objective of a case study is to help participants diagnose, analyze andior solve @ particular problem and to make them internalize the critical inputs delivered in the training. Questions are generally given at the end of the case study to direct the participants and stimulate their thinking towards possible solutions. Studies may be presented in written or verbal form. Field Visit - This involves a carefully planned visit or tour to a place of learning or interest. The idea is to give first-hand knowledge by personal observation of field situations and relate theory with practice The emphasis is on observing, exploring, asking questions and understanding, The teacher should remember to brief the participants about what they should observe and about the customs and norms that need to be respected. Group Presentation - The participants are asked to work in groups and produce the results and findings of their group work to the members of, another sub-group. By this method, participants get a good picture of each other's views and perceptions on the topic and they are able to Page 20 of 73,13.10 13.14 13.12 Section 14. 14.4 14.2 compare them with their own point of view, The pooling and sharing of findings enriches the discussion and learning process. Practice Sessions - This method is of paramount importance for skills training. Participants are provided with an opportunity to practice in a controlled situation what they have learnt. It could be real life or through a make-believe situation. Games- This is @ group process and includes those methods that involve usually fun-based activity, aimed at conveying feelings and experiences, which are everyday in nature, and applying them within the game being played. A game has set of rules and regulations, and may or may not include a competitive element. After the game is played, it is essential that the participants be debriefed and their lessons and experiences consolidated by the teacher. Research -Teachers may require learners to undertake research activities, including online research, to gather information or further understanding about a specific subject area Assessment Methods Principles for Assessment 14.1.1 Faimess - Must be equitable to all groups of learners; Procedure and criteria must be made clear to all learners before; Must be mutually developed; and Must be able to be challenged. 14.1.2 Reasonable Adjustment — This requires Measures or actions taken to provide a student with a disability the same educational opportunities as everyone else; Reasonable adjustments must be appropriate for the person and must not create undue hardship. 14.1.3 Reliability — This means assessment must be consistent; Techniques must be consistent in the resulls they give:and must be regulariy reviewed to ensure all assessors are making decisions in a consistent manner. 14.1.4 Flexibility - assessment: Must provide for the recognition of knowledge and skills regardless of how they have been acquired; and must be made accessible to learners through a variety of delivery modes 14.1.5 Validity - assessment: must assess the range of skills and knowledge needed to demonstrate competency; and be based on evidence drawn from @ number of occasions. Five Types of Assessment 14.2.1 Diagnostic - Undertaken before learning takes place to evaluate/determine (‘diagnose’) level of learner and to help identify their training needs. Includes actions such as TNAS and trade tests. 14.2.2 Formative — Ongoing assessment throughout the period of practiceflearning, Page 21 of 73 Be,143 144 14.2.3 Summative - Assessment of performance which occurs at the end of the period of practice/learning, 14.2.4 Holistic — An assessment approach that covers, in an integrated way, multiple elements and/or units from the Competency Standards. 14.2.5 Recognition of prior/current learning - /competency Evidence Rules for Assessment 14.3.1 Valid — The evidence must assess only the Elements and Performance Criteria of the competency; Reflect only the skills knowledge and context of the competency; Reflect demonstration and application of the standard ; and reflect the Qualification level being assessed. 14.3.2 Sufficient — The evidence must Be enough to enable a decision to be made; be demonstrated over a period of time ; and cover all aspects of the competency. 14.3.3 Authentic ~The evidence must Be the trainee’s own work ;and be able to be verified as genuine. 14.3.4 Current ~The evidence must: Reflect candidate ability at this point in time ; Demonstrate current skills and knowledge used the workplace; and reflect skills and knowledge which comply with current standards. Different Types of Assessment 14.4.1. Work projects 14.4.2 Written questions - This is a set of questions designed to be distributed to students for them to answer in writing and submit for marking 14.4.3 Oral questions. - These are questions which Assessors may use as part of their evidence gathering to determine if learner is competent already. 14.4.4 Third Party Report - This form is provided for distribution to a designated and appropriate person in a workplace who will use the document to provide evidence which can be used by an Assessor as part of the evidence they use to make the Pass Competent/Not Yet Competent decision. An ‘appropriate person’ could be a supervisor, manager, business owner or other suitable senior/experienced person in the workplace. 14.4.5 Observation Checklist - The Observation Checklist is Provided for Assessors (only) to record observations of actual candidate performance of the required competencies for the Unit as described by the Competency Standard 14.4.6 Practical demonstrations 14.4.7 Practical demonstrations in simulated work conditions 14.4.8 Problem solving 14.4.9 Portfolios of evidence 14.4.10 Critical incident reports, 14.4.1, Journals 14.4.12 Oral presentations 14.4.13 Interviews 14.4.14 Videos Page 22 of 73,Section 15. Section 16. 14.4.15 Visuals e.g. slides 14.4.16 Case studies 44.4.17 Log books 14.4.18 Projects 14.4.19 Role plays 14.4.20 Group projects 14.421. Group discussions 14.4.22 Examinations OBE Syllabi ‘The teaching and learning activities and assessment tasks should be constructively aligned towards the attainment of the course outcomes. Course outcome refers to what leamers are expected to know and be able to do at end of the course. Teaching and learning activity refers to ‘an activity or set of activities that will engage the student in achieving the course outcome. Assessment task refers to a tool that determines how well the student has met the course outcome. The OBE-compliant course syllabus should contain at least the following components: a) General course information (title, description, credit units, prerequisite requirements) b) Course outcomes and their relationship to the program outcomes ©) Course coverage that relates the course outcomes to topics covered, teaching and learning activities. and assessment methods d) Other information such as learning resources, classroom policies, grading system, etc. Provision for New Major / Specialization Tracks related to the Tourism and Hospitality Industry The Commission realizes that HEIs may desire to offer major! specialization tracks in specific areas of the tourism or hospitality industries to address current and future requirements of the industry. HEIs which can offer new specializations should have any of the minimum requirements: © Program| © Atleast a Level 3 program accreditation in tourism or hospitality by any CHED recognized accreditation body. © Institutional © Autonomous/deregulated status for private HEIs © Atleast SUC Level Ill status for state universities and colleges ‘As such, HEIs may propose new major! specialization tracks under this CMO but should provide CHED with the following requirements: 1. A clear curriculum description that outlines the objectives and potential market of the new major / specialization track. Page 23 of 73,Section 17. 174 A list of competencies that students will learn from the new major! specialization track Clearly defined Specific Professions’ Careers/ Occupations and Trades for graduates of the new major / specialization track program. The new major / specialization track's proposed curriculum should include a. All General Education Subjects as defined in Section 8.3.1 b. All Business Core Subjects as defined in Section 8.3.2. . All Tourism and Hospitality Core Subjects as defined in Section 8.3.3. d. At least 30 units of Professional Major Courses that will be subject to the approval of the Commission e. At least 15 units of Professional Elective Courses that will be subject to the approval of the Commission f. At least 15 units of Specialization / Major courses that will be subject to the approval of the Commission Satisfies all the requirements as outlined in the succeeding sections of this CMO. ‘Submit proof of capacity/capability a. Profile of faculty members who have the capacity to handle the new specialization b. Library resources for the new specialization ¢. Laboratory facilities required for the new specialization (if any) ARTICLE VI REQUIRED RESOURCES Administration The programs shall be administered either by a full time dean/director/chairperson/coordinator as the case may be with the following appropriate qualifications: Dean / Director The Dean / Director of the program should possess the following minimum qualifications: 1. At least a Master's Degree in Hospitality Management, Tourism, Business, Management and the other allied programs, and an undergraduate degree in Tourism/Hotel and Restaurant’ Hospitality Management/Travel Management/ or the other allied programs, 2. If from allied programs, should have @ minimum of 5 years tourism-industry experience in a supervisory or managerial position 3. Teaching experience of at least five (5) years at the tertiary level Page 24 of 7317.2 Section 18. 18.1 4. Atleast three (3) years experience in administrative or supervisory capacity in an educational institution or a business enterprise. 5. Must be a full-time faculty member of the HE! 6. An active member of a hospitality-related professional/educational association Chairperson | Coordinator The Chairperson / Coordinator of the program should possess the following minimum qualifications: 1. A Master's degree in an business, management or any of the allied programs" as specified in section 5.4, and a bachelor’s degree in Tourism, Hotel and Restaurant Management, Travel Management, Hospitality Management program or any of the allied programs,or; ‘A Master's degree in Tourism, Hotel and Restaurant Management, Travel Management, Hospitality Management, and a Bachelor's degree in a business administration or allied programs as specified in section 5.4. * If from allied programs, should have a minimum of 3 years industry experience in a supervisory or managerial position, 2. At least three (3) years’ satisfactory teaching experience at the tertiary level related to the field of tourism, hospitality and allied programs. 3. Inclusive of at least one (1) year of experience in the tourism and hospitality industry, he/she must have at least three (3) years’ work experience in an administrative or supervisory capacity in an educational institution or a business enterprise related to the field of tourism and hospitality. 4. Must have a full time appointment with the HEI 5. Completed any skill based, competency training platform related to the tourism and hospitality whereby certificate of competenciesicompletion is issued by government or industry based organization. 6. An active member of a hospitality-related professional educational association Faculty Minimum Qualifications of Faculty ‘The minimum qualification of the faculty members should be any of the following a. At least a Master's Degree holder either in Tourism, HRM / HM or any of the indicated Allied Programs, and must have a Bachelor's degree in Hospitality Management or related fields either in the undergraduate or graduate studies; with at least one (1) year of experience in the tourism and hospitality industry. b. Industry practitioners who do not possess the above-mentioned Page 25 of 73,182 18.3 184 185 qualifications may stil teach part-time in the programs provided if: i. they possess at least a Bachelor's Degree in Tourism, HRM or allied programs, and has three (3) years of relevant industry experience, or ji, they are qualified using APPENDIX F: Professional Faculty Equivalency Table Faculty Loading ‘a. Faculty members should be assigned to teach courses only in their field of specialization. b. Facully members teaching in more than one school must give formal notice of their teaching assignment in all schools concerned c. Faculty members should not be assigned to teach more than four (4) different preparations in any one term. d. Policy for loading teaching assignments should be included in the published faculty manual for the purpose of formalizing faculty policies and standards. Other Faculty Requirements a. All full time faculty members teaching the professional subjects must be a Master's Degree holder. b. At least 60% of the total number of units of professional subjects must be taught by full ime faculty members. ¢. For research subjects ~ Faculty members must either be a PhD holder, or an MA/MS graduate (thesis track) or have a research output in the last five (5) years that was presented or published in a journal Faculty/Staff Development ‘The HEI must adopt a system for faculty and staff development which would encourage the faculty members to: a. Pursue graduate studies b. Attend seminars, workshops, symposia and conferences for continuing education ¢. Undertake research activities and present and / or publish their research output d. Must undertake community outreach activities ©. Appropriate budget should be made available to undertake all of these activities A matrix for qualifications for administration and faculty members can be seen on APPENDIX G: Faculty and Administration Quali Page 26 of 73,Section 19. 19.4 19.2 193 Section 20. 20.1 20.2 ibrary Library personnel, facilities and holdings should conform to existing CHED requirements for libraries which are embodied in a separate CHED issuance. Scholarly Journals. The HEI shall have a regular and updated subscription to at least two (2) professional foreign journals and at least two (2) local journals in the areas of tourism, hospitality and specialized areas of interest In addition to the core book collection, a core periodical collection of current and relevant titles (local and foreign) shall also be provided. Periodicals shall include serials, magazines and newspapers of hard and/or soft copies. Laboratory and Physical Facilities Laboratory Requirements Colleges and universities offering BSTM or BSHM should provide adequate physical facilities for said courses. All institutions should maintain a campus conducive to learning to promote the quality of their graduates, Support services such as health and placement services may be shared with other units of the school and should be operational during school hours. However, health examinations and certifications as required by industry should be administered to faculty, staff and students of the programs, a. Laboratories should conform to existing requirements as specified by law (RA No. 6541, "The National Building Code of the Philippines” and Presidential Decree 856, “Code of Sanitation of the Philippines.) b. In addition, HEls offering BSHM should comply with the Minimum Requirements for Kitchen Laboratories as specified in APPENDIX H: Minimum Facilities, Equipment and Appliances for the BSTM and BSHM programs Physical Facilities a. HEls offering BSTM or BSHM should provide adequate physical facilities for their courses in accordance with the following elements found in the "CMO No. 40, s. 2008" Manual of Regulation for Private Higher Education (MORPHE); Batas Pambansa Big. 232, The Education Act of 1982; Republic Act (RA) 8981, The PRC Modemization Act of 2000 “RA 6541, “The National Building Code of the Philippines’, Presidential Decree 856, “The Code of Sanitation of the Philippines", the laws governing various profession and CHED Issuances. b. Facilities for support services such as health, guidance and employment /placement services may be shared with other units of Page 27 of 73,the school i. Licensed doctors, nurses, dentists, guidance counselors, to cover all class hours (lecture and lab) ji. Emergency Service personnel for quick assistance in case of accidents ©. Allinstitutions should maintain a campus conducive to promote the quality of its graduates. 20.3 Class sizes ~ to ensure that teachers are able to manage class sizes, recommended class sizes are as follows: 20.3.1 Lecture — 40 students per class 20.3.2 Laboratory - 25 students per class, in instances when there are more, a laboratory attendant should be able to assist the teacher 20.3.3 Research class ~ 25 students per class 20.3.4 Practicum class ~ 25 students per class ARTICLE VIL COMPLIANCE OF HEIs Using the CHED Implementation Handbook for OBE and ISA as reference, a HE! shall develop the following items which will be submitted to CHED when they apply for a permit for a new program: Section 21. The complete set of program outcomes, including its proposed additional program outcomes. Section 22. Its proposed curriculum, and its justification including @ curriculum map. Section 23. Proposed performance indicators for each outcome.Proposed measurement system for the level of attainment of each indicator. Section 24, Proposed outcomes-based syllabus/course planfor each course. Section 25. Proposed system of program assessment and evaluation Section 26. Proposed system of programContinuous Quality Improvement (cal) For existing programs, CHED shall conduct regular monitoring and evaluation on the compliance of HEIs to this Policies, Standards and Guidelines using an outcomes- based assessment instrument ARTICLE Vill TRANSITORY, REPEALING AND EFFECTIVITY PROVISIONS Section 27. Transitory Provision All private HEIs, State Universities and Colleges (SUCs) and local Universities and Colleges (LUCs) with existing authorization to operate the Bachelor of Science in Tourism Management (BSTM) and Bachelor of Science in Hospitality Management (BSHM) are hereby Page 28 of 73given a period of three (3) years from the effectivity thereof to fully ‘comply with all the requirements in this CMO. However, the prescribed ‘minimum curricular requirements in this CMO shall be implemented starting Academic Year 2018-2019. Section 28. Repealing Clause Any provision of this Order, which may thereafter be held invelid, shall not affect the remaining provisions. All CHED issuances or part thereof inconsistent with the provision in this CMO shall be deemed modified or repealed. Section 29. Effectivity Clause This set of Policies, Standards and Guidelines shall take effect starting Academic Year 2018-2019, fifteen (15) days after its publication in the Official Gazette or in a newspaper of national circulation. Quezon City, Philippines. July 49 2017, For the Commission: fawn sf PATRICIA LICUANAN, Ph.D. Chairperson List of Appendices: Appendix A: Philippine Qualifications Framework Appendix 8: Job Tiles for Graduates in Tourism and Hospitality Appendix: Sample of Program Outcome, Student Outcomes and Performance Indicators for Tourism Management and Hospitality Management Appendix D: Sample Curriculum Map Appendix Course Descriptions Appendix. Professional Faculty Equivalency Table Appendix G: Faculty and Administration Qualifications Matrix Appendix H: Minimum Facilties, Equipment and Appliances for the BSTM and BSHM programs Page 29 of 73APPENDIX A: The Philippine Qualifications Framework (Portion only) | LEVEL 6 7 8 KNOWLEDGE, Graduates at this Graduates at this Graduates at this ‘SKILLS AND level havea level will have level have highly VALUES broad and coherent | advanced knowledge | advanced knowledge and skills | and skills in a systematic in their field of study | specialized or multi- | knowledge and for professional work | disciplinary field of skills in highly and lifelong learning | study for professional | specialized and/or practice, self-directed | complex research and/or multidisciplinary lifelong learning field of learning for complex research and/or professional practice or for the advancement of learning “APPLICATION Application in Applied in. Applied in highly professional work in | professional work that | specialized or a broad range of Fequires leadership | complex mutti- discipline and/or for | and management in a | disciplinary field of further study specialized or multi- professional work disciplinary that requires professional work innovation, and/or and/or research leadership and and/or for further management ‘study and/or research in a specialized or multi-disciplinary field DEGREE OF Independent and/or | Independent and or in | Independent INDEPENDENCE | in teams of related teams of and/or in teams of field multidisciplinary multi-disciplinary and more complex setting QUALIFICATION | Baccalaureate Doctoral Degree TYPE Degree Shee and Post-Doctoral Programs Page 30 of 73,APPENDIX B: Job Titles for Graduates in Tourism and Hospitality This is a sample listing of ob titles only and may not include new emerging career opportunities. L_ Bachelor of Science in Tourism Management ‘Sectors: ‘Areas Career Opportunities Travel ‘Air, Cruise Ships, Rai, | - Reservation Agents Coach, Automobile + Sales Representative Marketing + Research Analyst Communications / = Ground Handling Personnel Documentation + Flight Attendant Information Bureau / + Training Staff Center + Customer Service Representative Tour and Travel Marketing Analyst operations + Customer Analyst ~ Financial Analyst - Merchandising Analyst - Commercial account specialist = Domestic trave! counsellor ~ International travel counsellor - File clerks. = Tour Planner = Tour Guide - Reservationist = Group coordinator = Operations employee = Administrative Assistant = Advertising specialist + Travel Representative = Economic Development Specialist - Travel Promotions Staff = Public Information Officer = Public Relations Personnel = Marketing Coordinator = Communications Specialist - Travel Editor = Media Liaison - Media Specialist = Travel Photographer - Administrative Assistant = _ Information Specialist = Media Coordinator Travel Writer = Marketing Coordinator = Package tour Coordinator Manager of Travel Literature = Chief of News and Information ~ Research Director = Advertising Manager - Trainee Group Consultant - Ticketing Manager Travel ‘Ar, Cruise Ships, Rai > Area Supervisor Coach, Automobile + Airline Purser Marketing - Airline Manager Communications / Country Manager Documentation - Reservations Manager Information Bureau / = _ Sales and Marketing Manager Page 34 of 73,Sectors ‘Areas Career Opportunities Canter ~—Rrea Manager Tour and Travel = Ticketing Manager operations = Product Development Manager - Management Personnel (4 functional areas-HR, Marketing, Operations, Finance plus IT) ~ Senior Manager of Strategy and Marketing ~ Director for Customer Care - Customer Service Quality Director - Manager of Travel Literature - Chief of News and Information = Tourism Center Director Lodging Front Office, HR, Sales and Marketing 7 Sales Representative = Management Trainees + HR Staff = Reservations Clerk = Frontoffice staff = __ Director of Personnel Manager ‘Assembly and Event Meetings, Conventions, Expositions = Information Specialist = Public Relations Staff Management + Sales Representative = Meeting / Event Personne! Recreation | Attractions, Gaming, > Park Guide Parks, Recreation Museum Guide - Handicapped Program Planner = Concert Promoter = Recreation Specialists = Camp Counsellors = Activity Director = Camping Director - Recreation Director = Events Coordinator ~ Amusement/ theme Park Guide - Planner = Promotions Staff = Reception Staff = Activity Director Camping Director = Recreation Director = Events Coordinator = Manager = _ Administrator Bachelor of Science in Hospitality Management ‘Sector ‘Areas Career Opportunities Restaurants | Fine Dining, Quick Dining Room positions: and Food Service, Casual = Cashier Service Restaurants, Managed |- Bartender Services, Catering, + Mixologist Beverages = Qenologist - Restaurant Steward = Bar Supervisor ~ Waiter/Food Attendant - Room Service Waiter = Sommelier = Barista Page 32 of 737 Head waiter = Captain waiter Bar accountant ~ Restaurant Supervisor ~ Assistant Restaurant Manager - Shift Leader - Team Leader - Room Service Manager - Maitred Hote! ~ FAB Director - F&B Outlet Manager - Restaurant Manager Outlet Manager Managed Services Kitchen positions: Receiving Clerk = Stock Clerk = Commis Pastry - Baker - Butcher = Commis 1, 2.3, = Line Cooks = Demi Chef ~ Commis Chef - Chef De Partie + Pantry Chef + Pastry Chet = Head Cook - Saute Chef - Grill Cook + Fry Cook = Sous Chef - Head Chef - Executive Chef = Sanitation Officer ‘Sector “Areas ‘Career Opportunities Lodging and_| Hotel, integrated Resor, | Housekeeping positions; ‘Accommodatio | inn, Serviced ~ Shift Leader nServices | Residences, Checker CondoteVApartelle, Bed | _- Room Attendant and Breakfast, Lodging | - Room Assistant House = Cabin Steward = Housekeeping Attendant ~ Room Steward = Floor Supervisor ~ Chief Housekeeper = Bell captain = Room Inspector ~ Laundry Supervisor - Executive Housekeeper = Housekeeping Manager + Laundry Manager Front ofice positions Receptionist = Lobby Greeter = Front Office Attendant = Switchboard Operator Page 33 of 73,= Airport Representative + Reservation Clerk ~ Bell Service PorteriAttendant = Concierge / CRM - Front Office Supervisor = Front Office Cashier = Night Auditor = Duty Supervisor ~ Front Office Manager - Rooms Division Manager - Reservations Manager ~ Unit Manager Convention, Entertainment Position: ~ Sales Representative = Convention Sales Personnel - Event and Entertainment staff + OrganizersiPianners = Information Specialist - Public Relations Staff + Sales Representative = Assistant Manager - Research Directors = Marketing Manager = Events Planner ~ Exhibit Planner = Convention and Event Manager ‘Sector ‘Aroas ‘Career Opportunities Lodging and | Hotel, integrated Resor, | Public Relations positions: Accommodatio | inn, Serviced = Public Relations Personne! nServices | Residences, = Photographer CondotevApartelle, ed | - Writer and Breakfast, Lodging | - Telemarketing Staff House = PR Director - PR Manager Sales and Marketing positions: ~ Sales and marketing personnel + Sales and marketing account executives = Sales and marketing supervisor ~ Director + Manager Recreation and Special | Sports, Leisure and Recreation center Events personnel = Spa Manager ~ Activity Director ~ Recreation Director = Events Coordinator = Leisure Manager Page 34 of 73APPENDIX sample of Program Outcome, Student Outcomes and Performance Indicators for Tourism Management and Hospitality Management. ‘Sample of Program Outcome, Student Outcomes and Performance Indicators for Tourism Management Graduate (BSTM): Program | Student Outcomes Performance Indicators Outcomes 4.1.Plan, | 7.1.11 Develop and | 1 Develop local knowledge develop and update local 1.1 Identify and access sources for evaluate knowledge information on the local area, correctly tourism sites 4.2 Identify and obtain information to assist and attractions {queries on localinational tourism Industry, correctly 1.3. Store and update information according to enterprise procedures 1.4. Share information with colleagues 2 Update local knowledge 2.1. Use informal andlor formal research to Update local knowledge ‘Share updated knowledge with ‘customers and colleagues, as ‘appropriate Incorporate the sharing of local knowledge into day to day working activities, 22 23 Maintain contact with local communities 3.1 Provide accurate local tourism information in response to queries Use local knowledge to promote tourism products and services to encourage sage and purchase Make customers aware of possible extras, add-ons and further benefits Report queries and results to designated person within enterprise for follow-up purposes 32 33 34 : 7.1.42 Develop and | 1 update tourism industry knowledge 7.4.42 Develop and update tourism 64.1. Plan, | industry knowiedge develop and evaluate tourism sites, and attractions ‘Source current information on the tourism industry 1.1. Identity sources of information on issues ‘of economic, political and social significance, and obtain such information Identify sources of information on tourism industry statistics and trends, land obtain such information Identify sources of information on the relationship between the tourism industry and the rote of the local communityfes, and obtain ‘such information Identify sources of information on tourism markets and their relevance to ‘market segments, and obtain such information Identify sources of information on the nature of the relationship between tourism and other industries, and obtain such information 42, 13. 14. 15. Page 35 of 73Program Outcomes ‘Student Outcomes Performance Indicators 64.1. Plan, develop and evaluate tourism sites and attractions 7.1.42 Develop and Update tourism industry knowledge 7.6. Identify sources of information on different tourism industry sectors, thelr inter-relationships, the services. available, and obtain such information 1.7. Identify sources of information on major tourism industry bodles, and obtain such information 1.8. Identify sources of information on ‘specific features of the local/regional tourism industry, and obtain such information 1.9. Identity sources of information on environmental issues, and obtain such Information 1.10. Identity sources of information on career ‘opportunities within the tourism industry ‘and the allied roles and responsibilities of staff, and obtain such information 41.11. Identify sources of information on work ‘organisation and time management in the tourism industry, and obtain such information 1.12. Identify sources of information on qualiy ‘assurance in the tourism industry, and ‘obtain such information 41.13. Identity sources of information on current ‘and emerging tourism industrechnology, and obtain such information ‘Source information on compliance and elated issues which impact on the tourism industry 2.1. Identify sources of information on legal issues, and obtain such information 2.2. Identify sources of information on ethical issues, and obtain such information 2.3. Identify sources of information on industrial and workplace relations issues, land obtain such information 2.4 Identify sources of information on current issues of concem for the industry, and ‘obtain such information Use sourced tourism industry information 3.1. Share information with colleagues and customers 3.2 Conduct work activities in accordance with legal requirements and ethical standards 3.3 Apply industry knowledge and information to the day-to-day operation of the tourism business Maintain hospitality industry knowledge ‘Seek information on the hospitally industry 1.1. Identify and access sources of information on the hotel and travel industries, appropriately and correctly Page 36 of 73Program | Student Outcomes Performance Indicators Outcomes 12, Obtain information on the hotel and travel industries to assist effective work performance within the industries 1.3. Access and update specific information fon relevant sector(s) of work 1.4. Use knowledge of the hotel and travel Industries in the correct context to ‘enhance quality of work performance 4.5. Obtain information on other industries to. | ‘enhance quality of work performance 2. Source and apply information on legal and ethical issues for the hospitality industry 2.1. Obtain information on legaf issues and ‘ethical issues to assist effective work performance 2.2. Conduct day-to-day hospitality industry 64.1. Plan, | Maintain hospitality activities in accordance with legal develop and | industry knowledge ‘obligations and ethical industry practices evaluate tourism sites 3._ Update hospitality industry Knowledge ‘and attractions 3.4. Identify and use a range of opportunities to update general knowledge of the hotel ‘and travel industries 3.2. Monitor current issues of cancer to the industries 3.3. Share updated knowledge with ‘customers and colleagues as ‘appropriate and incorporate |. Sample of Program Outcome, Student Outcome: Hospitality Management Graduate (BSHM): 1nd Performance Indicators for Program | Student Outcomes Performance Indicators Outcomes 5.1 Produce | 72.1 Apply basic | 1. Select and use equipment | andmanage | techniques of 4.4. Select appropriate cooking equipment to food products | commercial cookery prepare standard recipes and services 1.2. Use equipment in a safe manner ‘complying with ‘according to manufacturer's and enterprise enterprise procedures standards, 1.3. Clean and store equipment as. appropriate to enterprise procedures ‘opi wet methods of cookery ‘Select appropriate wet cooking method ‘or preparation ofthe dishvs 22. Apply appropriate wet cooking method ‘or preparation ofthe dish’s | 2. Identityandsoive problems in the 6.5.1 Produce | 7.2.1 Apply basic | application of the cooking method andmanage | techniques of 24. Coordinate the production of menu food products | commercial cookery | items and services 25, Communicate with front of house staff ‘complying with, tn the production/service of menu enterprise items standards 3. Apply dry methods of cookery 3.1. Select appropriate dry cooking method {or preparation ofthe dish’s Page 37 of 73 &Program ‘Outcomes ‘Student Outcomes Performance Indicators ‘32. Apply appropriate dry cooking method for preparation of the dishis. 3.3. Identity and solve problems in the application of the cooking method 3.4. Coordinate the production of menu items 3.8. Communicate with front of house staff on the production/service of menu items Apply standard safety procedures for handling foodstuts 1. Identify hazards and risks 11 Identity key hazards and risks ‘associated with the individual work role 1.2. Check own work area to identity hazards and risks 7. Follow enterprise hygiene standards, procedures and practices 2.1 Implement required personal hygiene practices 22 Maintain clothing to meet work area standards 23. Follow hygiene procedures in accordance with enterprise requirements 3. Handle and store foodstuffs ‘3.1 Handle and store foodstuffs according to enterprise guidelines 3.2 Handle and store foodstuffs in a ‘manner that avoids damage and contamination, meets hygiene standards, and maintains quality 33 Store foodstuffs at the comect temperature “4. Follow food safety program 4.1. Ensure work activities conform with the enterprise food safety program 42 Identify and monitor areas of risk in individual work area 43. Take corrective actions within individual scope of responsibilities to ‘minimize risk in accordance with the ‘enterprise food safety program 44 Report risks beyond the control of the individual to the appropriate ppersonis). 45 Complete records according to enterprise requirements and work responsibilty Page 38 of 73,Appendix D: Sample Curriculum Map GENERAL EDUCATION COURSES ABM STRAND* | [BUSINESS i | CORE aa Te ] | $ 3 é | g a| € |5 | g 2| < 2 8) = \8 8| Bek 3 Ele 2| O68 8 sie = PROPOSED CURRICULUM MAP FOR zled 33 25 gi lel |#/2 s| BACHELOR OF SCIENCE IN TOURISM | 25 23 Be a] 12] |/8 5| § MANAGEMENT AND BACHELOR OF SCIENCE | 2% 82 | >= 2 § Ba) si l2| |e//3] 2] 8 IN HOSPITALITY MANAGEMENT Se 2a) 8g oe Bae 31S] eile | sl] # eslEs = a5 2] ®/2/s] | §| £ SalcRi ee sé 2 s/2) s/s] si | =| & 22/58/69 28| 9 3a282|_| J. 3|2)e|8/ 3) | 2] = ae 25) e£ Fs) 358 95G) 3/3 2]2| | Sle 8) 2/3! | 8] 8 $€) 32/22 23) 2629822) 3/5) 8|3| |2/aisle/2 |g) 2 53 gFi fs s2leseaa8a alala|$| |e|aid/e]% | 3s) PROGRAM OUTCOMES: ] Common to All Types of Schools 1 | Ariculate and discuss the latest developments in the specie field of practice x x x] je] [x| |x]x 2 | Effectively communicate orally and in writing using | both English and Filipino x|x« |x x x x } Lx |x 3 | Work effectively and independently in mult disciplinary and mul-cultural teams. x x x x x] |x] [x] [x] « 4 | Act in recognition of professional, social, and ethical responsibilty x x | x x x x |x 5 | Preserve and promote "Flipin historical and cuftural hentago” xix x | x ‘Common to Business and Management | Discipline Page 39 of 73GENERAL EDUCATION COURSES ABM STRAND’ | |BUSINESS CORE 3 3 Z 3 a 5 Sl ga 2 < $) 2 5 = ¥ 3| 3? ¢ Ble 2] 2§s & 5/2 z PROPOSED CURRICULUM MAP FOR elez| 238 Bog silel |?l2 | 2 BACHELOR OF SCIENCE IN TOURISM s\£2| 325 a ag S| |e] |el8 E) e MANAGEMENT AND BACHELOR OF science | 24| 83| 22 22 q Ba ella] |2/2/ 9) | 3] & IN HOSPITALITY MANAGEMENT 28| 23) 8a 23 Bae” 2] za Blois | el ge) cBi eg ss BaSs S| |s/ 8) s/2| 5 | 3] = Bs) 24 bo 98/28 84°32) -| 10/2] |e] 8/8] sa] | 2] 5 39/85) 85 28/2558 990 2/3)Sfe| gc gle 2/8 $€/ 35) 82 22) 22 4522 sl gal el |2leialé g| i S53 ZF £3 23) 2g 488 a|clalal| S| |élaisie 6| 6 Perform the basic functions of management such as planning, organizing, leading and controling {for improvement) x|x x |x| x| x x|x ‘Apply the basic concepts that underlie each of the functional areas of business (marketing, finance, human resources management. production and ‘operations management, information technology, and strategic management) and employ these concepis in various business situations. x x{x{x|x|x] |x] x ‘Select the proper decision making tools to erticaly, | analytically and creatively solve problems and drive results x x |x| x|x x |x ‘Apply information and communication technology (ICT) skills as required by the business. environment. x x|{x[x|x]x}] |x] x Work effectively with other stakeholders and ‘manage conflict in the workplace, x x| |x Plan and implement business related activities. x [x] x [x Page 40 of 73GENERAL EDUCATION COURSES ‘ABM STRAND* | [BUSINESS CORE 2 3) 8 |g 3 8) a (6 | 2 8) 8 |S : 3B] # 8 g a 2 F) ags) g J a= PROPOSED CURRICULUM MAP FOR ef| gB8| 3g Beg alle e|3 Bl x BACHELOR OF SCIENCE IN TOURISM Ae 23| @ & 38 &) | 2] |s|8 e| 3 MANAGEMENT AND BACHELOR OF SCIENCE | 2 82/23 28/ 3 9 8: s| fz) /2/<]2 | 2] IN HOSPITALITY MANAGEMENT Sezai Saes| 3882 3/3 E/slel | 2] 2 ge cit e5| asa 8 5] /3/8)s]8/ 8 | =] 8 Be) SSi So 28] 9 gar ES = 5/2) s/s] | 2] = 83/321 23 8/29 8a es 5| 3/313 | fe] 2 Bl 3 #2) Poise celedaq ssi) elele/s| | Sci 8)els| | | 3 Ba S28) 83 85| 8a se 2a 3/2 5 alee} 8/3 | se] 8 88) $3155 22/6828 522) 8] s/s] ela] sila | bl) é [SS erties SS |e8 4 88 al alola| Ss &lalol2l|2 | o| 3a Demonstrate corporate clizenship and social 12 | responsibilty x x x|xfx]xfx} | x] x ‘Common to Tourism and Hospitality Discipline Demonstrate knowledge on the tourism industry, 14 | local tourism products and services x x Manage and market a service orienied business 415 | organization x | x x | x Demonstrate administrative and managerial skills 16 | ina service oriented business organization x | x x|x Perform and monitor financial transactions and 417 | reports x x x | x Perform human capital development functions of 2 18 | tourism oriented organization x x | x Utilize information technology applications for 19 | tourism and hospitaity x x Utilize various communication channels proficiently | 20 | in dealing with guests and colleagues x x x Page 41 of 73,GENERAL EDUCATION COURSES ABM STRAND* | |BUSINESS. PROPOSED CURRICULUM MAP FOR BACHELOR OF SCIENCE IN TOURISM MANAGEMENT AND BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT forid/MatematikasaMakabagongDaiga {communication/MalawuninaKomunikas lart Appreciation’ ‘Science, Technology & Society/Agham, ITeknolohiva at Liounan. iHistory/MgaBabasahinhingglisaKasays [Ethics /Etika \World/AnaKasalukuyanqDaiadig \Mathematics in the Modern PagpanahalagasaSinina Life and Works of Rizal Principles of Marketing Fundamentals of Accounting % : é (Understanding the Readings in Phil ‘The contemporary IBasic Finance \Applied Economics [Elective 1 [Elective 2 Elective 3 IPurposive 21 | Observe and perform risk mitigation actives = Jorganization and Management * Joperations Management x |strategic Management Interpret and apply relevant laws related to tourism 22 | industry Specific to Hospitality Management Program Produce food products and services complying 23 | with enterprise standards Provide food & beverage service and manage the 24 | operation seamlessly based on industry standards ‘Apply management skills in F & B service and 25 | operations Perform and maintain various housekeeping 26 | services for guest and facility operations Perform and provide full quest cycle services for 27 | front office | Pian and implement a risk management program to 28 | provide a safe and secure workplaceGENERAL EDUCATION COURSES: ABM STRAND * |BUSINESS | _ ‘CORE . 2 § g 3 3 g 3] < 3 5) . = z B] ged 3 2/2 PROPOSED CURRICULUM MAP FOR of) 222 S allel #3 il. BACHELOR OF SCIENCE IN TOURISM 5| 22 23 2 &) |e) |s|8 5| MANAGEMENT AND BACHELOR OF Science | 24 £3] > 2g g s| l=] /e/2 | 8) 6 IN HOSPITALITY MANAGEMENT 53 eel S3ee a3 2 2| lez Sie} s| 2 SE cBi FS 25) a 8a 8S s Bi |e] s/s) 2/8 | ol 2 S2\ se] 28 83/28 8a ea) 5/3) 8) 2g) 2/4) | 5] 2 ESE elslel2| |2/e s)els| | 8] 3 $8) 98/52 22/8628 522) el) se\s| Ele aiefa) | 2 Se eriés Se| eR FAShaGlalala/S| |elsicle S| 6 ‘Specific to Tourism Management Program Research, plan and conduct various tour guiding 29 | activities x x x Pian, implement and moni tours and wales 30 | actvties x Develop appropriate marketing programs and 31 | arrange the required travel services. - x Plan, organize, implement and evaluate MICE 22 | activites Plan develop and evaluate touram ses and 39 | atractons. Page 43 of 73 emAppendix ‘Sample Curriculum Map TOURISM AND HOSPITALITY CORE TOURISM MANAGEMENT HOSPITALITY MANAGEMENT ‘COURSES PROFESSIONAL COURSES PROFESSIONAL COURSES 3 2 8 £ B)e| aj |as #4: 1s 6/8/28 gs8lqe £/ 3 o|/ 8{2 ef2leltaaalgel: 3/22 f/2/= a\3/ 2/2 = gel F He sis eg S/eeas|is aR 2| £2 ge| j= propose curricuummar | 5/2 3/5 258/38 A 2| 2s =| 22% FOR BACHELOR OF SCIENCEIN 2) 8) / 5) c 2/5 3 | 2 =| 3 el} 312) TOURISMMANAGEMENT AND | 2) 9/2/52 ES, 85 |e |g Pe gles gSliels 2 BACHELOR OF SCIENCE IN S| 2i8/ 2 2 d445 sl) sige) sa Gg fi gues yl E-| HOSPITALITY MANAGEMENT | £/5{5|cl/2qg8\ #2) ¢ gZelas tsi se 813129388 3| 59 3] aI oa Fas gaeeles gigej]e|s2 ayer o) 8) 5] seal 8e age se 2 es) es] (38 sisies Gis of 2) 218 59 84 1 ba aes aasi gs EEE a) 31212 19°48 |q 3 5 £93135 gigs 2a 6 & eisihedaiagis (dag a ishiei es asi 8) 88 sea 7 Feloissisiasis Sf edelé ies dagaizlagd ge PROGRAM OUTCOME: ‘Common to All Types of Schools LT] Alculate and discuss the latest developments in the specific field of 1 | practice x | xxix |x |xl x fo) [ele] xl x] x xl x| x | [xlxlxx] oe] x | x x Effectively communicate orally and in 1 2 | writing using both English and Filipino x| x | x x| x x ‘Work effectively and independently in | mmui-iscipinary and multi-cultural 3 | teams. x x | xi xix! x |x) x [x x| x] x] x | x | x] x [x] x x x| x} xix] x | x | x |x| x) x ‘Ac in recognition of professional, 4 | social, and ethical responsibility x fx |x |x |x) x) Lalo fol [el xf x] 2 | xl x| x] [xlxfea efx | x | | lx Preserve and promote “Filipino 5 | historical and cultural heritage” x x x x | bx xt | x | {xix} x|x x Page 44 of 73,TOURISM AND HOSPITALITY CORE ‘TOURISM MANAGEMENT HOSPITALITY MANAGEMENT COURSES Z| PROFESSIONAL COURSES PROFESSIONAL COURSES s| Ja [2 a] . i] |é El e| 4 5 € 3 3 4 2 8/8/23 a8 8lae =\8 £0/ 8/2 elel2 S| a2 g)28] |Fafaelele Blelele)gee|ge Geel Sles| |\GSagel ale Propose curricuummap |'5|2| 3| 8258/85 5] 8 zs ye] 22a FOR BACHELOR OF sciENcEIN | ©| S| | §| ¢ § =| 3 3 5 2 El ae 2/218 TOURISMMANAGEMENT AND | 2/2) 2/5/45 22,95 = gies |g qsleis BACHELOR OF SCIENCEIN | §| $1 5 | &| #/ a5 Se sl iSiae| sa : ae Baslqa HOSPITALITY MANAGEMENT | §] 5 | 5 | c| 2 e\g gs 0/8 Fs else 42812139 2 93 z/E¢ Bl el adalas | 9 Sisla isis Flos] |e zialba sig O81 2/8 gasles)z | ae fis] ee 58 Sicies fas 2 2) $48 92 5¢ 8 oa é ge e)4 sige) Sel | a 648) 22 45/44 18 < 5 a q gi 5 og ¢ g sleizis|egaiacaé a6 as 28 aisiee aia PEER EEEE LEEPER EE ELE e¢GiSladsiSsac se ecage ES G1 S¢uF ol da ‘Common to Business and T Management Discipline 7 Perform the basic functions of management such as planning, organizing, leading and controlling. | (for improvement) x| x |x x|_ |x} | [xx] x] x xl] x x{x|x x |x| x x ‘Apply the basic concepts that Underiie each of the functional areas ‘of business (marketing, finance, human resources management, production and operations | management, information technology, ‘and strategic management) and ‘employ these concepts in various business situations. x|xlx x |x x x|x| x| x x{x| x x|x{x{ x | x | x x Select the proper decision making tools to critically, analytically and Creatively solve problems and drive results x |x txtel [x Pele fx) L[xlelx |x x |x xixtalxdx [x |x Page 48 of 73,TOURISM AND HOSPITALITY CORE TOURISM MANAGEMENT HOSPITALITY MANAGEMENT | ‘COURSES PROFESSIONAL COURSES PROFESSIONAL COURSES z|_la ld? - 2 #) 2/8] |'s 3 i 5 8/8/83 eislge Els gle aces tadlen Bl) es] | f)2l¢ /eB/S/E Ee 5/88 Fe zl 2| 83) /4 §| 8a PROPOSED CURRICULUMMAP | 5/2 | 3|8| 232) 52 € 5) & 2) 23] |< S| ets FOR BACHELOR OF scienceIN | | 8/2 | §) @ ¥=) 3 3 g)ige S| a2 E/al8 TOURISM MANAGEMENT AND | B| ei S| 3 CES) ae Adis eialgelee q g/ eis 112 BACHELOROFscieNcEIN | §| 215 | 9/9 85/25 GaSe sislge| sa) | 3 £] 31 825/98 Hospratity MANAGEMENT | §/5/ G| cl 2 284 42 9520 9328/22 B13] 04 2 @ 3 abc 8) el sooiae ioaglg ga 2|28| | 3 zis/ba sie 3) Bie Bit 4 gs/G 243) 28 Sel g4 2 Es ea/e hae dese |aaeee a sjcai sh] |daia2is/ eas) as seleicagleeq: gaia gag igigs Sige es sislefgeliges |2d52 8 asg2) 82) (Gaia sisi sa gad z¢ 618) sigs Seeiddlgzles GLE H Old Apply information and communication | technology (ICT) skills as required by, a | the busines envronment x xxl x x| x xl |x [| x Work effectively wh other blakeholdets and menage conflet in 10| the workplace. [xls x lx] | x |e x x | [alxlalel x| | x [x [ale Plan and impiement business related 11 | actives xlxlx x xx] x] x x| x xle |x | x x Demonstrate corporate clizenship 12 | and social responsibity x{ x |x fel [x] x [x {xxl x | x x| x] [xlele |x fe] x | 1 Exercise high personal moral and | 13 | etal standards xi x|xlxl |x x [x xlalelelx! | Lele | x | [elafalad x | | fi | ‘Common to Tourism and | Hospitality Discipline Demonstrate knowiedge on the tourism industry, focal tourism 14 | products and seivioes xlx|xfelel Lx tol x tel [edad] | dod ee | elededel x |e | x x Page 46 of73 & aTOURISM AND HOSPITALITY CORE TOURISM MANAGEMENT HOSPITALITY MANAGEMENT COURSES | PROFESSIONAL COURSES PROFESSIONAL COURSES: =| Jz [Jz | . ‘ B\,/ 8] [a5 4 3) 3 g | 15 B\El8 ea8l ay ly eles 2/#2 2| |= ae 8/28] |¥ Zi . sle\ele gla Pi lage #\ 2 se eis prorosep curricuummap | 5/2 3/8/24 8| 8 8 5) 5) E| gS ooEEl eu FOR BACHELOR OF SCIENCEIN | ©) &/'2 | §| & dc 3 Bg 2| ae e|ais al TourismManacementand |e git / SiS a sise fle eee | ge 2s| |S gsaal fie || 12 BACHELOR OF ScIENCEIN | 8/81 5|8|[4a/i% q eis 82|) sa] |48id se] si sa s\9 8 Hosprrauitymanacement | 8) G/6) 228142 | 4 S/o gie\fe| |deedsi Sica & e2 see) aigajas gesisaag2les| |gayeeie| sa ses SBE Rea ele ela [ease § 5/43/58] | 844815) 23 §) § S| ASE CEHELT LICE EEELAER qudisigieagae Sslsiehaeiiegs |4a2 2 3) 28 gai be) |aaig 8) Bi sg sss 2a) 8493) 0249 ad: 8 sss sei 88| (4819312) 88 8 2s Wianage and market a service oriented business organization x| |x xl x [x] [xl x] x) x |x x| x | [xlx[xlx{ «| « Demonstrate administrative and managerial skils ina service oriented business organization xfell| | | x{el [el [fla] xl x x| x | [alata] x | Perform and moniorfrancil transactions and reports x [x] |_[elxle |e x| x | [xlx{xlx] x | Perform human capital development functions of a tourism oriented organization x|x{x| | |x xl | [ell x |x x | [x|x] x x Unize information technology applications for touism and hospitality | x| || xl | | fxtelel | el x | x x| |x| |e x Utlize various communication channels proficient in dealing with quests and colleagues xlx xl x {el [xl fel [xl lxbalx| be] x | odadadxl x | x xx Page 47 of 73,‘TOURISM AND HOSPITALITY CORE ‘TOURISM MANAGEMENT HOSPITALITY MANAGEMENT 7 ‘COURSES. PROFESSIONAL COURSES PROFESSIONAL COURSES. «| la |12 $ 2 Ell g} [|as ¢ g| 5 4 | je B/E| 8 adelae fiat Eel gie 2/elz ai alae 3| 23 g\Zie : fg) 2|e) gk] ge dele o| as ge/l2 proposepcurricutummar 5/2 3| 5255/55 Be 3| #2 qe| Sie FORBACHELOROF sciENcEIN | 8| #,/©| €| 2% 2/23 2 3 s\ oe sls TOURISMMANAGEMENTAND | 2| ei f/s|E 85/26 | 8 | a 2 ¢| 3\ 28 qsl\z 2 BACHELOR OF SCIENCEIN | 8| 81 §| s/f 2a) 4% ZG45 S yo) ae | ga Fei gia ald 2 wosprratmymawacement | | 5/5 | 5|2 22132 fags ig|ie yalsisd ais a) 2/3] s)i4aas das aiyaels g2j2i2g gig asl idel seid |agd gal 4 Gee) s8 $is{8 545 2s) 21 a)dg2) 394 Gay b eda gfiss gdisi eg siis sg 21245 3 fe 2448 8 oo § Bios 213/28 5 4 gi sists gite Ege s)as)dais2| |s8728] Bi 88s) 48 Bi Sis eesize a 8| 3| 2 8| $8) £5) |g Sif) og 5) § 3 5 4 dele dels Pl es] load a siei cg 3 ae ‘Observe and perform risk mitigation 21| actites 7 x| | [xx a | lala e |x x | |xlx{alx| x || x Interpret and apply relevant laws iS 22 | related to tours industry xlx|x fel | Lx dol x Lol [olalal el xl x | balebelad x | x | x Management Program 23 24 Produce food products and services ‘complying with enterprise standards Provide food & beverage service and manage the operation seamlessly based on industry standards 25 ‘Apply management skils in F & B service and operations 268 Perform and maintain various housekeeping services for guest and facilty operations Page 48 of 73,TOURISM AND HOSPITALITY CORE TOURISM MANAGEMENT HOSPITALITY MANAGEMENT : ‘COURSES PROFESSIONAL COURSES PROFESSIONAL COURSES =| | |q2 s z 3) ~| 4] |25 4 a] 5 f | is 8/5 a3 43 2) 3& g|2 g\ely 5| 35 ae2|2i See 23] £\ Zl g2/els)dyelg: dj i. | |2/28) |Egiseleié 2/3/5/ 244 z| 2 5/88] 4 8aye| gle proposeo curricuLummap | 5|2/ 3/5) 238| 52 5 5 2| 8s aoze| fie FOR BACHELOR OF sciENcEIN | 8| /£| |e 92/43 Eo Slee] [eas dbl als TOURISM MANAGEMENT AND | ei g/ S| Z/E aS) 22 |g | z= | 25 Bigslels 2| BACHELOROF scienceIN | §| 215) 8) 943/95 P4455 s gage] sa Fe) Sy eas 2 Hospirauity MANAGEMENT | $/ 5] §| c| 2 a3) 42 | B)a)9238/se2| | $12) 359 3 § 3 Fr Ceren SassF¢aqe/e8 2] 2|s8 22 3/3) 5/3 Blas He) § 843] 58 g1s| 2a | 8 ¢| o| 2 3 gq ea q 43aa/ 88) |i d ga 555 s)sis]2qg2 aq ag 5 83188 9278) 6s 6] ¢ 8 si sis iasiae 4d 2 as gai 2e] [aaa #2189 3) a8 #¢64§|Sdsi4s535 8 Sel ele ea eies a1 2c oe 2g e| Perform and provide fall guest cycle services fr font office I iu lx Plan and implement a risk management program to provide a safe and secure workplace x x x} x| x} x] x | x | x Specific to Tourism Management Program Research, plan and conduct various | tour guiding activites x |x x Plan, implement and monitor fours | and sales activities x| x |x x|_| x Develop appropriate marketing programs and arrange the required travel services. | x|x| x x 7 Plan, organize, implement and | evaluate MICE actives 1 x |x x x Plan develop and evaluate touriam sites and attractions alefel [xl | [| Page 49 of 73,APPENDIX E: COURSE DESCRIPTIONS Non-ABM Track, Business | Management Subjects Course Description (FROM DEPED K-12 Program) 7. Fundamentals of ‘Accounting/ Business and Management @ units) 2. Organization and Management Gunits) This is an inlroductory Course in accounting, business, and management data analysis that will develop students’ appreciation of accounting as @ language of business and an understanding of basic accounting concepts and principles that will help them analyze business transactions. this -course is designed to Tamilarize the students with the basic | concepts, principles, and processes related to business organization, and. the functional areas of management. Particular emphasis willbe given to the study of management functions like planning, organizing, leading, and controlling, and orient the students on the importance of these functions {and the role of each area in entrepreneurship, 3. Principles of Marketing units) “The course deals with the principles and practices in marketing goods and services. It also focuses on the development of integrated marketing programs that wil help grow businesses. @, Business Finance (units) This course deals with the fundamental principles, tools, and techniques of the financial operation involved in the management of business enterprises. It covers the basic framework and tools for financial analysis. and financial planning and control, and introduces basic concepts and principles needed in making investment and financing decisions. Introduction to investments and personal finance are also covered in the ‘course. Using the duat-leaming approach of theory and application, each chapter and module engages the leamers to explore all stages of the learning process from knowledge, analysis, evaluation, and application to preparation and development of financial plans and programs suited for a ‘small business. 5 Applied Economics (units) "This course deals with the basic principles of applied economics, and its application to contemporary economic issues facing the Filipino enirepreneur such as prices of commodities, minimum wage, rent, and taxes. It covers an analysis of industries for identification of potential business opportunities. The main output of the course is the preparation of a socioeconomic impact study of a business venture, Tourism and Hospitality Core Course Description 4. Philippine Tourism, Culture and Geography This course presents comprehensive coverage of the major tourist destinations in the Philippines. Major discussions will be on political structures and subdivisions, geographical characteristics, major attractions, gastronomy, culture and traditions of the various regions of the country leading to the realization of the potentials of the Tourism industry of the Philippines. Students will also have a comprehensive knowiedge about the mechanism, logistics, operations and management of the tourism network system in the Philippines with its inherent physical and cultural resources as seen in the various provinces of the country, 2. Risk Management as Applied to Safety, Security and Sanitation The student will develop knowledge, skills and values on the basic principles of personal hygiene, food safety and sanitation as applied in tourism and hospitality industry. Topics include the following: compliance with workplace hygiene procedures, Establishment and maintenance of a Page 50 of 73Tourism and Hospitality Core ~ Course Description “safe and secure workplace, Implementation of occupational health and safety procedures and Performing basic First Aid procedures. 3. Quality Service Management in Tourism and Hospitality Industry 4. Legal Aspects in Tourism and Hospitality This course aims to enable the students to recognize and assess quality ‘management processes in a hospitality and tourism related organization and to evaluate departmental processes and planning strategies, Topics include concepts and terminologies of TQM: definition, common element and terminology; vision and reality - bridging the gap; constructive and critical personal reflection: proposed quality, self. assessment and peers assessment; seeking practical feedback for supervisors and continuing improvement, developing a personal ‘management philosophy and personal development pian. The tourism and hospitality industry operates within @ comprehensive domestic, and intemational, legal and regulatory framework. This course examines this framework and covers the key principles of law applicable to hospitality, tourism and related industries, Various legislation on business organization and several international law issues such as consumer protection, product and service lability, employment and law ‘access to the natural environment wll be covered. Topics include: national and international regulation of the travel and hospitality industry; consumer contracts law; the law of carriers and inns; the duties of travel operators and agents; travel insurance law; the law of ballment; the responsibilties of travel agents and tour operators; hotel management law; liquor licensing law, catering law; gaming law, marketing law; consumer rights and complaints; the law regulating payments(including intemational credit card payments); the finance of carriers and inns; criminal and civil ability of people working in the travel and tourism industry. | and Hospitality This course also examines the law regulating the issuance of visa and travel documentation, and considers the liability of the operators, agents, carriers and government instrumentaiities in relation to health and safety issues (including acts of terrorism). 5. Macro Perspective of |” Tourism and Hospitality This course is designed to give a clear and whole overview of Tourism and Hospitality as an ecosystem and goes beyond the usual closed- Concept of tourism. Itintroduces the concepts and terms that are common ‘throughout the different sectors. It also intends to develop, update and ‘maintain local knowledge as well as tourism industry knowledge. It shows. the structure and scope of tourism as well as the impact of Tourism as an industry in relation to the world economy and society. It also illustrates the effects of the convergence of tourism with the other local industries and let the students appreciate its multiplier effect in various fronts. It discusses the major factors that influence the history and future of tourism. in the world and in the Philippines. It also introduces the sustainable goals. of tourism and discusses, among others, how to develop protective environments for children in tourism destinations; to observe and perform. risk mitigation activities; etc. The students will also learn to appreciate the key global organizations and the roles they play in influencing and ‘monitoring tourism trends. Page 51 of 73, oS 7 W‘Tourism and Hospitality Core Course Description 6. Professional Development and Applied Ethics; "This course describes the skils, knowledge and performance outcomes required to develop the ability of students to become professionals in their field by understanding the ideas of improving one’s personality and ways con how they are going to be valued in the business industry by means of presenting their ideas like company meetings, professional networking, interviews and through proposals of services considering the proper collaboration to their associates and portraying professional business ethics. It also teaches writing skils and emphasize in verbal communication and preparation of plans that requires them to research. career options and company potentiality and stability to develop a strong and effective career pathway. 7. Multicultural Diversity in ‘Workplace This course describes the skils, knowledge and performance outcomes required to manage multicultural diversity in workplace that covers organization's diversity policy, encouraging diversity within work teams and upholding the benefits of a diverse workplace. It should also develop the ability to communicate with people from a range of social and cultural groups with respect and sensitivity, and to address cross ~ cultural misunderstanding if it arises, The end goal is for the student to be equipped with social awareness and diverse understanding when serving ‘customers and working with colleagues. 8. Tourism and Hospitality, Marketing ‘This course will equip students withthe necessary skis to develop actual marketing campaigns for a business within the tourism and hospitality industry. Emphasis is on the analysis of the market, its competition and its product, preparation of a financial budget and the development of shortterm and long-range strategies to achieve desired profit through effective advertising, sales and an effective public relations plan 8. Micro Perspective of Tourism and Hospitality This course will cover the workings, operations and the integrative activities of major stakeholders in the Tourism and Hospitality Industry. ‘The student will also gain knowledge on managing and marketing 2 service-oriented business organization. Apart from the scope and structure of travel organizations, it provides an in-depth study of the nature and distinctive characteristics of each sector ofthe entire tourism industry, focusing on the management, organization and planning of specific business strategies for the various entities in the local setting, This will also involve the analysis of the possible impacts of external factors and trends on the different tourism industry sectors and specific types of businesses. It will also look into client profiling such as travel motivations and influences as it relates to aligning strategic and tactical solutions to the business. The course also identifies the employment opportunities available in each sector and the corresponding qualifications for the jobs 10. Entrepreneurship in Tourism and Hospitality ‘This course describes the skills, knowledge and performance outcomes required to plan and develop a feasible Business Plan by understanding the nature and scope of entrepreneurship, scanning the market of potential entrepreneurial venture opportunities, and identifying and evaluating the methods of venturing into business including but not limited to starting one's own business, buying existing businesses and the process of franchising. It also emphasizes on assessing the possible characteristics and mindset of entrepreneurs, analyzing typical entrepreneurial venture challenges, errors and rewards, identifying effective strategic management, developing product and service innovations and introducing the concepts of environmentally sustainable practices, social entrepreneurship and intellectual property management. Page 62 0973 &[Tourism Professional Courses-BSTM Course Description 1. Global Culture and Tourism Geography ‘This course shail have students analyze and familiarize themselves with ‘specific world travel destinations, with emphasis on the exploration of ‘geographic features, customs and traditions, population centers, visitor attractions, political, religious, language and other cultural differences as these relate to the hospitality and travel industry. Students will develop understanding as well as sense of responsiveness for cultural values and traditions that exist beyond their own culture. Students will be able to identify international travel patterns by locating various major cities, natural wonders, historic sites, and other tourism attractions, both man- made and natural focusing as well with the major travel-generating and travel-receiving areas. 2. Sustainable Tourism ‘Students wil have a broad understanding of environmental issues and their impact upon the tourism industry, therefore subject areas such as pollution, waste management and biodiversity will be primary focus. ‘Awareness and the understanding of the implications of tourism impacts, ‘especially on socio-cultural and environmental aspects, are critical to properly guided sustainable tourism planning and development. The natural and cultural environments of communities and global destinations will be explored to enable students to critically interpret tourism interdependency, and the changes and development of domestic and international tourism policy. The course critically examines tourism planning as a process and as a set of techniques for sustainable tourism development. It focuses on the physical environment of tourism planning, and the social, cultural and political realities of planning and policy making 3. Tour and Travel Management "The course studies the role ofthe Travel Agency and Tour Operatorin the Tourism Industry, leading to a better understanding of the trade and its internal workings, the role of each component in offering cost effective ‘and good “value for money" products for its clients. It also includes topics ‘such as tour products and its efficient development and marketing as well as a travel agency and tour operator's organization and functions. In addition to lecture classes, the students are exposed to the skills required in the travel trade, such as interpersonal and communication skills, terminologies, documentation, procedures and systems used 4. Transportation Management ‘This course discusses the general knowledge of the transportation, ts role to the tourism, planning and policies. The content includes transportation systems, various aspects of tourism-related forms of transportation, ‘modes of transportation, transportation operation including concepts and methods of analysis, infrastructure, and geographical and legal factors relating to local and international transportation. Topics include discussions of surface, air, and water transportation; organization, operations, and regulatory and marketing aspects; examination of the inter-model concept; and the social, economic, and poltical factors that have influenced government transportation priorities. 5. Tourism Policy Planning and Development ‘Students will be able to understand tourism planning as a process and as fa set of techniques for sustainable tourism development giving importance on the physical environment and the social, cultural and political realities of planning and policy making. Students will engage with practical planning tools and strategies, industry, government, field work, and individual and group projects to develop an understanding of tourism policy-making processes, and to gain skills in both evaluation and development of tourism plans and policies. Students will also discover Page 53 of 73 ie es STourism Professional ‘Courses-BSTM Course Description Tourism as a strategy for urban revitalization, conservation, agriculture, ‘and historic preservation while promoting the value of tourism in enhancing community character, culture, quality of lfe and sense of place. Case studies in Philippine-setting are emphasized. Discussions will also be made on the Philippine Tourism Master Plan to allow the students an overview of what real plans are like and experience evaluation by ‘measuring the actual achievements of the government against their plans. The course may include a field trip component. 6. Foreign Language 1 "This course alms to train students to davelop basic conversational skils Using a foreign language. 7. Foreign Language 2 Note: Foreign Language 18 2 should be on the same language ‘This course aims fo train students to develop intermediate conversational skills using a foreign language. Student should be able to understand technical jargon used in the tourism industry 8. Research in Tourism ‘The course aims to educate the student in the essential research tools and skis that will be needed as to perform as managers in the tourism ‘and hospitality industry. This course wil introduce the research process: from design, data collection, hypothesis testing, to reporting; featuring econometrics and other quantitative applications in business research; and research on a topic related to the tourism and/or hospitality industry. The student shall undertake a study on a topic of his! her own choice through which hefshe can develop the necessary skills of planning, researching, reporting as well as the ability for writing a thesis. After ‘successful completion of this course, students will be able to (1) Develop an understanding and appreciation of research and the eed for research, not only in tourism and hospitality, but also applicable to numerous other fields. (2) Develop knowledge and skills in designing and carrying out research projects, (3) Experience valuable “real-life” lessons. 9. Applied Business Tools and Technologies ‘This course identifies common tools, technology and techniques used in the Tourism and Hospitality industry. It includes an overview of the applications or systems composed of technical processes, methods, software and hardware that have evolved and. streamlined certain functions in the workplace. These applications and systems include those used in (1) an organization's internal functions, (2) business-to-business operations (including operations with suppliers) and (3) business-to- consumer transactions. The goal is to expose students to different applications so he / she can identify, learn, analyze and understand available devices and solutions, from which they can select the one/s that is most appropriate for the business function. Topics covered: how to utiize information technology applications: how to use various ‘communication channels in dealing with guests and colleagues; how to access and retrieve electronic-based data; how to perform administrative and clerical procedures; how to receive and process reservations; how to source and to provide destination information and advice: how to produce applicable travel documentation, etc. The student will also learn to appreciate the impact of technological innovations to the economy, the industry, the organization's business model and to specific functions/operations of the organization. This will also ensure that the students will also know the value of including tools and technology in its business strategy | Page 64 of 73‘Tourism Professional Courses-BSTM Course Description 70, Introduction to Meetings Incentives Conferences and Events ‘Management (MICE) as applied to Tourism Hos} Courses-BSHM This course examines the principles of conceptualizing, planning, managing and evaluating events, conferences, meetings, festivals and other such special activities. Topics include the significance of conventions and events in tourism. Lessons include discussions on event conceptualization, event design, project/event management, methods of monitoring and evaluation, physical requirements, organizing, promotions, sponsorships and handling the financial aspects of such tasks. The will give the students the skis and knowledge to develop business strategies to get MICE business and retain the clients, as well a to identify, understand and overcome the intricate challenges of collective supplier management and engagement. This is an integration course that applies all the principles of management and foundation tourism courses, Kitchen Essentials & Basic Food Preparation ‘The student will learn theoretical knowledge and demonstrate practical skills in basic culinary tasks, basic food preparation and food presentation in a commercial establishment. Topics will include the following Application of basic techniques of commercial cookery; Application of standard safety procedures for handiing foodstuffs, Clean and maintain kitchen equipment and utensils; Organize and prepare food products and meals; Prepare and store food in a safe and hygienic manner; Receive and securely store in-coming goods; Establish and maintain quality ‘control in food production; Identify, prepare and portion various meats, Prepare and store food in a safe and hygienic manner, Prepare appetizers and salads; Prepare soups, stock and sauces; Prepare vegetables, eggs ‘and farinaceous dishes; Present and display food products 2, Fundamentals in Food Service Operations “The student will learn the necessary knowledge, develop the various skills ‘and cultivate the proper attitudes needed for the delivery of quality service ‘of food and beverage operations in hotels and restaurants. Topics include the following : Clean and tidy bar and food service areas; Develop and maintain food & beverage product knowledge; Manage the responsible ‘service of alcohol; Prepare and serve cocktails; Prepare and serve non- alcoholic beverages; Provide a link between kitchen and service area, Provide advice to patrons on food and beverage services; Provide food land beverage services; Provide room service, Provide silver service Take food orders and provide courteous table service; Manage intoxicated persons 3 Fundamentals in Lodging Operations This course describes the skills, knowledge and performance outcomes required to explore and analyze the management and practices of lodging ‘operations and related sales activites in the major operating and support departments. It will also expose the students on the unique aspect of managing a service ~ based lodging establishment delivered by diverse ‘employees and understanding of the business and financial operations of the lodging firm. The course introduces the housekeeping department of a hotel and lodging organization: its organizational structure; roles and responsibilities; functions of the department; equipment and tools for housekeeping operations; methods and procedures of cleaning ‘operations including linen, uniform and laundry service; general maintenance and decoration of a hotel; safety and sanitation in housekeeping operations, management of operations and record keeping; precautionary procedures; guest safety and hotel assets, Laboratory includes actual exposure in the housekeeping operations. Page 55 of 73,Hospitality Professional Courses-BSHM ‘Course Description 4. Applied Business Tools and Technologies w/Lab = PMS (Property Management System) "This course describes the skills, knowledge and performance outcomes required to understand and operate relevant IT systems that are used in the Hotel and Restaurant Industry. Topics covered include folio systems for the front office; POS systems for F&B operations as well as other computer and online systems for various departments such as reservations, finance, housekeeping, marketing, and the public relations. unit 5. Supply Chain Management in the Hospitality Industry This course describes the skills, knowledge and performance outcomes required to understanding the basic concepts on managing the complete movernent of products or services in a supply chain from the suppliers to the customers. It also emphasizes on identifying the effects of current and future trends in supply chain management, and on assessing the processes and performances in a supply chain to optimize processes into a seamless, innovative and most cost ~ effective way to help companies build a competitive edge. 6. Introduction to Meetings Incentives, Conferences ‘and Events Management (MICE) as applied to Hospitality This course examines the principles of conceptualizing, planning, managing and evaluating meetings, and events and festivals, management. Topics include the significance of conventions and events in tourism, event design, project management, methods and evaluation, physical requirements, organizing, promotion and sponsorship. This is an integration course that applies all the principles of conceptualization or management and foundation tourism and hospitality courses, 7. Ergonomics and Facilities Planning for the Hospitality Industry This course will develop knowledge, skills and attitudes in ensuring the ‘work environment of the organization fits the industry professional. Topics include: ‘© Planning and designing workstations to create efficient and effective workplaces Selecting workstation furnishings to provide flexibility and adaptability for workers. Designing lighting for proper illumination on work areas © Creating work areas where noise is controlled for normal ‘operation to be done in the work station 8, Foreign Language 1 This course aims to train siudents to develop basic conversational skills using 2 foreign language. ©, Foreign Language 2 Note: Foreign Language 1 & 2 should be on the ‘same language This course aims to train students to develop intermediate conversational skills using a foreign language. Student should be able to understand technical jargon used in the hospitality industry 10. Research in Hospitality This course describes the skills, knowledge and performance outcomes required to develop a research orientation among students and to ‘acquaint them with fundamentals of research methods like quantitative, ‘qualitative or mixed methods research approaches that will lead in the production of a good, timely and relevant research study. It also ‘encompasses the critical understanding on identifying and assessing ethical issues related to research, the awareness and benefits of research in the field of interest and its help in their future career, in the society or ‘community, and in the local and global environment. Page 56 of 73,Practicum ‘Subject Course Description The practicum workload Is intended to help undergraduates apply their formal education in a real work environment. By following the instruction given in the training logbook (with en emphasis on working skills), ‘students are required to undertake 2 600-hour practicum in various areas of the tourism and hospitality industry. ‘These areas may be in Food production Front Office Food and beverage service Housekeeping Travel Services Tour Operations Government agencies in Tourism and Hospitality MICE Other relevant areas of exposure based on specializationftraining received in school Close contact with a workplace supervisor/mentor is needed as students fare required to produce both a training report, with an emphasis on problem-solving and supervisors’ evaluations. Attendance and participation is also required at the practicum seminars held at the start land finish of the successful practicum. Page 87 of 73APPENDIX F: Professional Faculty Equivalency Table For industry practitioners who do not possess the specified academic qualifications outlined, the following ‘equivalencies may be applied. Al claims for equivalency should be supported with authenticatedivalidated documents. Work or awards submitted must be hospitality industry related. Industry practitioner should at least be ina supervisory position in his / her organization to qualify for equivalencies. No. of pts Equivalent At least 30 I Bachelors degree ‘Atleast 60 I Master's degree 1. Industry experience (Company must be DTI or SEC registered and DOT accredited) INDUSTRY EXPERIENCE [__ Points earned ‘@._managerial 10 pts/year b._ supervisory work I 6 pisiyear c._staff position I 3 pisiyear 2. Teaching experience (in a recognized HEIs/Tech Voc) TEACHING EXPERIENCE Points earned ‘a_full ime work. 3 pislyear ’b._pari-time work 4 ptyear 3. Awards and Recognition/Competitions (from a DTI or SEC registered organization) ‘= First place/champion award is given a bonus of 1 pt ‘© Team awards eams the same points ‘AWARD GIVING BODY Points earned ‘a__ Organizational tpt b._ Regional Spt ‘c._ National 5 pt d._ International TO pts 4, Additional training (from a DTI or SEC registered organization) Points earned Local Inter- ADDITIONAL TRAINING national 7 day to T week 5 1 More than 1 week to 1 month 1 2 More than 7 month 2 4 Cerfificate/diploma program (3 months) 3 5 Certificate/dipioma program (more than 3 months) 6 10 5. Relevant Industry certificationsiassessment - (from a DTI or SEC registered organization or international organization) ex. SERVSafe; TESDA NC Il, Red Seal RELEVANT INDUSTRY Points earned CERTIFIGATIONS/ASSESSMENT Per Certificate Spt (Maximum 8 Certificates only) 6. HEIs who intend to qualify faculty members to be considered as industry professionals or experts must prepare a self-evaluation of the faculty member based on the abovementioned equivalency table. Said self-evaluation should be submitted to CHED with the supporting documentation for validation, Page 58 of 73Appendix G: Faculty and Administration Qualifications Matrix Chair | Chair | Faculty | Faculty] — Ind Faculty Qualifications Dean | T™ | HM ™ HM | Faculty Number of Years Relevant industry Experience 1 1 4 4 3 Number of Admin Years in Academe 3 3 Number of Years Teaching Experience 5 3 3 Full ime member Yes Yes | Yes ‘Active Member of Academic or Industry Organizations Yes Yes_| Yes No No Yes Has obtained skills based certifications related to TW/HM Preferred | Yes | Yes | Yes | Yes | Preferred ‘Option | Option | Option | Option | Option Academic Requirements for Dean 1 a. [es 4 5 BS HRM Degree x x i BSBA Degree x Masters in HRM Degree ¥ Y Y MBA Degree Y BS Tourism Degree K x x Masters in Tourism Degree Holder x iv ¥ BS Degree of Allied Programs * x Masters Degree of Allied Programs * if *- Deans with Allied Programs background should have at least 5 years admin experience in the industry ‘Academic Requirements for Option | Option | Option | Option | Option Chairperson 4 z SI 4 5 BS HRM Degree x |x x BSBA Degree x Masters in HRM Degree Y Y Y MBA Degree ¥. BS Tourism Degree x x x Masters in Tourism Degree Holder x Y Y BS Degree of Allied Programs “* x Masters Degree of Allied Programs ** y = Chairperson with Allied Programs background should have at least 3 years admin experience in the industry Page 59 of 73 é a SS ‘i ZaAPPENDIX H: Minimum Facilities, Equipment and Appliances for the BSTM and BSHM programs 1. Bachelor of Science in Hospitality Management A. Front Office Equipment and Materials TOOLS ‘ary 2units | Bell boys cart iipc.__| Credit Card Voucher holder EQUIPMENT ary Spes._| Calculator iipe.__| Cash box drawer ‘pe. _| Cash register 4 pes | Clocks, at least 4 to reflect various time zones ‘Computer (with reservation system) and printeriProperty management system (e.g. Opera) ‘pc. _| Credit card imprinter 1pe__| Eftpos - Electronic funds transfer at poit ‘pe. _| Fake Bills detector 2units ‘po. | Fax machine 1iot__| Front office desk ‘pc. | Guest folio rack ipe.__| Hypercom ‘pe. _| Key card marker “pe. | Key Card verifier ‘ipc.__| Key rack/Keycard holders 4 pes. _| Lapel microphone ‘11pe | Manual credit card machine (and vouchers) “pe.__| Safety deposit box! drop vault 2pes.__| TelephonefTelephone system — one per student 1pc.__| Typewriter MATERIALS. ary 4 Log book 2pes._| Room key/Room keys (e.g. ving card keys) 2pes._| Ving card ipe.__| White board/cork board Spes._| Empty envelopes Spos._| Luggage tag | Page 60 of 73, &Training 25 pes._| Registration form ‘5pcs._| Cancellation booking form ‘5 pos. _| No-show forms 25 pos._| General folio 25 pcs._| Credit card voucher 25 pcs. _| Different forms: Message, booking internal services, reservation form _ FACILITY 1__ | Mock Up Front Desk Counter B. Housekeeping Equipment and Materials Recommended list of tools, equipment and materials for the training of a maximum of 25 traineesistudents are as follows: ary ITEM TOOLS/supplies S pes. _| Anti-Static Dusters Spcs._| Brooms Spcs._| Brushes i 5 pos._| Buckets Spcs._| Caution Signs 40 pes._| Dish Sponges ‘Ses. | Dust Pans 2pcs._| Garbage Receptacles 25 pcs._| Gloves 10 pcs._| Lint Free Cleaning Cloths 2pcs._| Mop Squeezer Spcs._| Mops: 10 pes_| Scrubbing Foam Ses. _| Sorting Baskets/ Laundry Baskets Spes._| Spray Bottles 2pes._ | Squeegee ‘1pc._| Step Ladder 2pcs._| Water Hoses MATERIALS: Zreams | Bond paper 25 pcs._| Folders ‘1'pc._| Logbook EQUIPMENT units. | Air condition ‘pe. * | Alarm clock: 25 pes._| Armed Chairs pc. | Cart Tunit_| Coffee Maker = Page 61 of 73 x é vary TEM | Sunits | Computer with intemet connection ‘unit | Digital camera 2pcs._| Directional Signage Zunit__| Electric Fan Tunit._| Electric jug | 1unit. | Electric kettle 2pcs.__| Emergency Light ‘unit. | Fax machine 3pes._| Fire Extinguisher 1pc_| First Aid Cabinet Tunit.__| Hairdryer Housekeeping trolley 1pe._| Instructor's desk chairs ‘unit | Megaphone ‘Tunit_ | Microphone 2units | Mobile phone ‘unit | Overhead Projector ‘unit | Photocopier ‘unit | Projector Screen (LCD) ‘unit._| Refrigerator 1 pe._| Shelving _ ‘unit | Sound system ‘unit | Telephone 1pc_| Trolley Tunit [1 7 2units’ | Two-way radio = ‘unit | Video camera unit. | Video player TOOLS ‘pack | Powdered Milk Zpes._| Ashtrays “pack _| assorted beverages 10 pos._| baskets ‘unit | Bed (Queen) ‘unit | Bed (Single) ‘2sets | Bed linen — including pillows, pillow cases, sheets, blankets and duvet, single, twin, queen, king ‘pack _| Biscuits ‘pack _| bottied water ‘pack _| Coffee 1 set_| Cutlery Spcs._| Flashlight = assorted | fruits Page 62 of 73,ary Tem ‘iset__| Glassware to sets | S¥8st room supplies — various including shampoo, conditioner, moistursers, hand lotions, tissues, sewing kit, shoe mi, laundry bags 10 pes._| Hangers ‘pe _| Holy Bible ‘set_| Light fittings S pos. _| Marking Pen pe. _| Mirrors 2 ons _| Mitre of soled garments ial categorie’ ight arc special cing, 2 pairs | Slippers 2pes._| Stationery 1 pack | Sugar ‘iipack | Tea ‘Sssets | towels -different sizes, types T1box | Transparency acetate for each | Variety of linen and clothing items and fabrics items ‘Spes._| Wardrobes 2pes._| White Board 2pes._| Whiteboard Eraser ‘5 pos._| Whiteboard Markers EQUIPMENT ‘unit | Carpet sweeper ‘unit | Dryer ‘unit | Brying cleaning machine ‘unit | Flat iron ‘pe. _| Ironing Board ‘unit | Polisher (electric with complete accessories) ‘lot __| Safety Signs ‘1p. _| Sorting shelves pc. _| Steam pressers ‘unit | Tollet Caddy ‘unit | Vacuum cleaner (dry and wet ) unit | Washers Cleaning agents ‘Seans_| AirFreshener Siters | All-Purpose Detergent Chlorine Bleach Cleaning Detergent Cleaning Solution Deodorizers Page 63 of 73 Sary ITEM 1 fot __| dispensing units Silters | Fabric Softener 2units | Furniture and floor polishers Silters | Liquid Detergent Scans_| Pesticides Silters | Sanitizing Agents Silters | Stain Removing Agents Silters | Toilet Disinfectant Protective clothing 25 pos._| Aprons 15 pcs. | Goggles 25 pes._| Headwear Specs. | Jackets 25 pes._| Masks Spes | Overalls 10 pes. | Waterproof clothing and footwear Training resources! materials Spcs._| Chemical MSDS Spcs. | Emergency procedures 25 pes._| Enterprise promotional materials S.pcs. | Equipment manuals and manufacturer's instructions for cleaning Examples of flooring materials | Examples of leather and fabric furniture coverings Examples of wall surfaces Housekeeping textbooks/ references 5 pes._| Job descriptions forall positions. Spcs._| laundry bags 25 pcs._| Local tourist information 2pes._| Lodging agreement Spcs._| Magazines Spes._| Newspapers FACILITY ‘unit | Complete Guestroom; Single, Twin, Queen ° TOOLS 2sets | Repair kit (toolbox) ‘ood and Beverage Service / Culinary Arts Equipment and Materials ary ITEMS. Tools, Materials and Equipment DINNERWARES Page 64 of 73,2 Bouillon cups and saucers, 612 oz 5 Cappuccino cups with underiner 8 Cereal pates, 5° 24 Cups and saucers 5-6 oz 6 Demitasse cups with underiiner 8 Demitasse, 3 1/3 02. 24 Dessert plates, 7-8" 24 Dinner plates, 10° - 24 Fish plates, 8-9" & Latte cups with underliner 24 Salad plates 7-8" 2 Show/service plates, 11-14" 24 Side plates or bread plates, 6° 24 ‘Soup plate/bow 3 Teacups and saucers, 6 2/3 02. ‘CUTLERIES/ SILVERWARES Butter knives Service spoons ‘Soup spoons (cream and consume) Steak knives 24 24 Cocktail forks 4 Demi-tasse spoons 8 Dessert forks 24 Dessert spoons 50 Dinner forks 50 Dinner knives 50 Fish forks 50 Fish knives: 8 Long spoons: 50 Oyster forks 50 Salad forks | 50 Salad knives 8 Service forks 8 50 50 60 Teaspoons GLASSWARES 24 Champagne flute “24 Collins glasses 24 Juice glasses/Hi ball 24 Pilsner glasses/ice tea glasses Page 65 of 73, SSRed wine glasses Water goblets White wine glasses (OTHER SERVICEWARES ‘All-purpose knives (Room Service) Plate covers Bar Caddy Bar Spoon ill folder/change trays Boning knives [Cake servers ‘Chopping boards Coffee pot (Creamer containers: Flower vases Food tongs: Grinder brush Hand Tampers Tce buckets with tongs Menu Folders Milk pitchers (stainless steel) Napkin holders Non-stick round (crepe) pan (ll and vinegar containers and holders Order pads (Oval Tray Pens Peppermill Plastic bin boxes to be used wien moving banquet operating equipment Reservation books Round (bar) trays Salt and Pepper shakers ‘Sauce ladles ‘Saucelgravy boats service trays: Silver platters (OTHER SERVICEWARES Soup ladles: Soup tureen ‘Sugar containers: Tablespoons Page 66 of 73,Tea pot ‘Teaspoons: Tooth pick holders Trash bins Tray stand (optional) ‘Turmers (for non-stick pans) Utility bowis/plates Waiter station/eabir Water pitchers Wooden bowls (Caesar salad preparation) Wooden fork and spoons LINENS 16° x16" Cloth Table napkin ‘50 em X 50 cm Table napkin '54°X54 table cloth (64°X64" table cloth 72X72" table cloth ‘90°X90" table cloth Hand Towel Rectangular table cloths Side towels lor Jom |no Jes [no |ro fro lor [x fs Table skirting cloths TABLES AND CHAIRS: Dining/Banquet chairs round tables (8's) alo |g ‘Square/rectangular tables (4's/6's) INGREDIENTS 12 02 paper cups 8 oz paper cups Baileys Irish Cream 1 kilo Brown sugar (Caesar Salad Cinnamon powder Cocoa powder 3 kilos Coffee beans (Fresh roasted whole) Crepes Flavored syrups. INGREDIENTS A liters Fresh milk 2 bags Ice (tubes or cubes) Irish Whiskey Kahlua Page 67 of 73D. Liqueurs Liquid eream 1 pack Marshmallows 1 bottle ‘kilo ‘Sternmed cherries ‘Sugar white EQUIPMENT (push) cart to transportmove banquet operating equipment 2 Group Espresso Machine Doser grinder Doubie spout porta fier w/ basket French Press Rechaud (Gueridon) Refrigerator or cooler for milkicream ‘Single spout porta filter w/ basket Tableside service cart ns fun fan [on Jon fos [o> Jon [or fom ‘Vacuum Pot Siphon FACILITY 1 unit ‘Complete Kitchen Lab for 25 students (Number of Labs Dependent on number of enrollees. unit Beverage Bar Counter unit Multi-Purpose Hall (for Events Setup) Food Production Notes: (4 stations, 20 students, 5 students/station) ary ITEMS Tools, Materials and Equipment KITCHEN TOOLS AND SUPPLIES Bes [Apple coe 8 pes Baking tray, ema B pes. Boning knife 8 pcs Bread knife pes Butcher krife ‘peaisizertype | Cake forms (aflerentsizesiypes) 4 pes/ 1 pe ‘Can openerfinstitutional can opener Apes Carving fork ae Carving knife 10 pes Cheese cloth 10 pes Chefs knife 6, Ape Cleaver knife pes Colander, medium 4 pes Page 68 of 73,ary ITEMS 4 pes cooling wires 20 pesicolor __| Cutting board (different colors -red, green, yellow, white) 8 pes Filleting knife 4 pes Fish poacher, medium 4 pes Food mil Apes Funnel - medium ‘4.p0s Funnel small ‘4 pes Honing steel “pes per size _| Ice cream scoop, diferent sizes B pes kitchen fork B pcs Kitchen scissors 8 pes Kitchen spoon pes kitchen spoon slotted 8 sets Measuring cup 8 sets Measuring spoon 5 sets Measuring um 20 pos! type _| Moulds (tariets, brioche, etc) 4 pes Oysters knife 4 pes Paeliara B pes Paring knife pes Parisienne spoon esets Pasty tubes 4 pes Pastry brush B pes Peelers 4 sets Pepper and salt 4:sets/sizeftype | Pie forms (diferent sizesfype) pes Piping bag [rapes | Plate rack 4 pos Pocket/pin thermometer 4 rack roofer ‘pes Roasting pan 4 pesisize Rolling pin (different sizes) ‘4 posisize Quiche forms (different sizes) |___24pes__| Serving spoon 4 pes ‘Sharpening stone 8 pes: [ Sie ‘pes Skimmer, fine i B pes ‘Skimmers spider 42,pes ‘Soup cup rack A pesisize Soup Ladle _(dfferent sizes, 1 oz, 2, 3, 6, 8 02) Page 69 of 73,ary iTems 8 pes Spatula apes Strainer Chinois - medium 4 pes Strainer Chinois - small 4 pes Strainer, medium, fine 4 pes ‘Strainer, small, fine 4 pesikind Thermometer, digital (meat, sugar, oven) apes Tenderizer, medium 8 pes ‘Tong, 12 inches 10 pes TTong, 6 inches 8 pea Tumer, 3° x6" 12 pes Uslty tray, stainless 4 pes ‘Weighing scale - 1000 grams “4 pes Weighing scale — 5 kgs. 4 pes Wire Skimmer, small 4 pes ‘Wire whisk —heavy duty 4 pes Wire whisk - medium 4 pes ‘Wire whisk - small igen Wok, medium 4 pes Wok, small B pes ‘Wooden spoon 8 pes Zester ‘Optional Sugar work kit Chocolate tempering kit KITCHEN EQUIPMENT S units 4 burner gas range w/ oven, commercial type ‘unit ‘Ar conditioner ‘unit Bain Marie - table ‘unit Bain Marie — table wid compartments 40 pcs ___| Baking tray - small “4 units Blender machine (institutional) [ 4 pos Braising pan - large | B pes Braising pan - medium ‘4 pes Braising pan - small as Casserole - medium 12 pes: Casserole - small ‘units Combination of broiler and griddle - small Sunits Condiment cabinet Deep fat fryer (smallsingle) Page 70 of 73,ary ITEMS ‘unit Dish washing machine (optional) 4 pes Double boller- medium 4 pes Dust pan ‘unit Emergency light Sunits Exhaust hood 2 units Fire extinguisher | ae apes i [Ibleh posctiersimedisn = | 4pes__| Floor mops 4 pes food processors -_ 12pes Frying pan large B pcs Frying pan - medium Specs Frying pan - small a [a2 pes __| Glass rack | based on no. of sinks | Grease trap [Apesisize _| lids for pots, different sizes, ‘unit Meat chopper machine ‘unit Meat grinder ‘unit Meat slicer - small [runit | Microwave oven [[as many workstations | Non-skid mat apes Paellara ee ees [sunita Preparation table wih sink (approx 46°28") | 4 pes Pressure cooker 20 pes ramekins 2 units Reactrin freezer (40 cubic feel) 2 units Reachvin reffigerator (40 cubic feet) i 4 pes Roasting tray 4 units Salamander, grller 5 pcs ‘Sauce pan w/Nandie, 16 cm. diameter x 8 em. height 5 pos ‘Sauce pan w/ handle, 20 om. diameter x 8 em. height 5 pos ‘Sauteing pan - heavy duty S pes ‘Sauteing pan- large S pes ‘Sauteing pan - medium 5 pes ‘Sauteing pan - small 2 units ‘Soak sink [tee | Soup cup rack S.units Stainless steel rack (6 shelves) ‘unit Steel rack “unit Stock pan burner Page 71 of 73,ary ITems ‘4 pes Stock pot - large 4 pos. Stock pots - medium 4 pes ‘Stock pots - small unit Utility cart ‘4.units Utility shelving 10 pes Utility tray - stainless Handwashing sink 4 unit ‘Washing sink tables w/3 compartments. 2 pes Wok - medium 2 pes Wok - small units Working table (fabricated) ‘CLASSROOMIOFFICE EQUIPMENT ‘unit Air conditioning 2ems Bond paper S.units computers with internet connection 1 pc directional signagels for each rooms ‘unit Electric Fan “unit Emergency ight “unit Fax machine “unit Filing cabinet 3 Layers comparimen “unit Fire extinguisher 3.units First aid cabinet ‘unit Flip chart 2 units LcD 25 pes Marker 4 unit (Over head projector 25 pos Pencil ‘unit telephones 4 unit wv 2 units Video player ‘unit White board As needed INGREDIENTS n ‘CLEANING MATERIALS ae [Broom (tambo) 2 pes. Dust pan ‘Apes Floor mops | Garbage bin (4 gals), 3 bin container (ood waste, 5 pes recyclable, garbage] 8 pes Liquid soap dispenser 2 pes [Mop Squeezer Page 72 of 73,ary ITems 4 pos Paper towel dispenser ‘asneeded _| paper hand paper ‘lot institutional cleaning agents: grime, cleaning, ete scrubbing brush MISCELLANEOUS ‘Aluminum foil butcher paper Charcoal Cling wrap pe Fire Extinguisher (multi-purpose) “set First Aid Kit greaseproof paper —___ | Toothpicks ne Wax paper Recommended Working Area __| Workshop Facilities Area 36 sq. meters | Circulation Area 18 .sq.meters | Learning Resource Center 120 sq. meters | Lecture! Laboratory Area | 25.sq. meters | Studenv/Trainee Working Space Tool Reom/ Supply Room Wash Room/dressing room 196 sq. meters | Total Workshop Area 1 Bacholor of Science in Tourism Management ‘a. Computer Laboratories — for various uses such as but not limited to: i. Research of tourism related topics ji. Training for airline reservation systems li Preparation of various documentation and presentation documents, b. Mock Up Rooms |. Travel and Tours Mock up Counter Page 73 of 73,
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