Management
Information system
UNIT I: COMPUTER SYSTEM
BBA-BI 5th semester
EEMC
1
Instructor : Ganesh Thapa
CHAPTER OUTLINE
History of Computer Technology
Computer System Concept
Computer Systems and Its type
Central Processing Unit
Memory
Hardware: Input Output Devices
Software and Its Classification
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PRE-COMPUTER CALCULATIONS
Counting on fingers and toes
Stone or bead abacus
Calculate comes from calculus, the Latin word for stone
1642: first mechanical adding machine
Invented by Blaise Pascal
Wheels moved counters
Modified in 1674 by Von Leibnitz
Age of industrialization
Mechanical loomed used punch cards
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EARLY COMPUTING
19th Century
Charles Babbage proposed the Analytical Engine, which
could calculate, store values in memory, perform logical
comparisons
Never built because of lack of electronics
1880s
Hollerith’s punched cards used to record census data using
On/Off patterns
The holes turned sensors On or Off when run through
tabulating machine
This company became the foundation for IBM
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ELECTRONIC COMPUTERS
1946 - First Generation Computer
ENIAC
Programmable
5000 calculations per second
Used vacuum tubes
Drawbacks were size and processing ability
1950s
ENIAC replaced by UNIVAC 1, then the
IBM 704
Calculations jumped to 100,000 per second
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Early Computers
Babbage’s Analytical Engine ENIAC
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WAVES OF COMPUTING
Late 1950s - Second Generation
Transistors replaced vacuum tubes
200,000 to 250,000 calculations per second
Mid-1960s - Third Generation
Integrated circuitry and miniaturization
1971 - Fourth Generation
Further miniaturization
Multiprogramming and virtual storage
1980s - Fifth Generation
Millions of calculations per second
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COMPUTER SYSTEMS
System Unit
Output device
Output device
Output device
Input device
Input device
COMPUTER SYSTEM CONCEPT
A computer system is an interrelated combination of
components performing specialized basic functions to
provide end users with a powerful information
processing tool.
Key functions include:
Input. The input devices of a computer system
include keyboards, touch screens, pens, electronic
"mice," optical scanners, and other peripheral
hardware components that convert electronic data
into electronic machine-readable form. Input may be
direct entry (by the end user) or through
telecommunications links.
Processing. The central processing unit (CPU) is the
main processing component of a computer system. A
key component of the CPU is the arithmetic-logic unit
(ALU), which performs the arithmetic and logic
functions required in computer processing. 9
Computer System Concept
Output. Output devices convert the electronic
information produced by the computer system (binary
or digital information) into human-intelligible form
for presentation to end users. Output devices include
video display units, printers, audio response units,
and other peripheral hardware components
specialized in this function.
Storage. Storage devices store data and programs
instructions needed for processing. A computer's
primary storage or memory is used to hold key
information needed to run the computer while
secondary storage (such as magnetic disks and tape
units) hold larger parts of programs used less
frequently and the content files created by end users.
Control. The control unit of the CPU interprets
computer program instructions and transmits
directions to the other components of the computer
system. 10
Computer System Components
Central Processing Unit
Control Output
Input ALU Output
Unit
Device Devices
Device
s s
Special Primary
Cache
Purpose
Memory Storage
Processors
Secondary
Storage
Devices
Communication Devices
MAJOR COMPONENTS OF A COMPUTER
SYSTEM
Processor (CPU)
Runs program instructions
Main Memory
Storage for running programs and current data
Secondary Storage
Long-term program & data storage (hard disk, CD, etc)
Input Devices
Communication from the user to the computer(e.g. keyboard,
mouse)
Output Devices
Communication from the computer to the user (e.g. monitor,
printer, speakers)
COMPONENT INTERACTION
The CPU controls all of the other resources within the system,
in order to accomplish a task.
COMPUTER PROCESSING SPEEDS
Early computers
Milliseconds (thousandths of a second)
Microseconds (millionths of a second)
Current computers
Nanoseconds (billionth of a second)
Picoseconds (trillionth of a second)
Program instruction processing speeds
Megahertz (millions of cycles per second)
Gigahertz (billions of cycles per second)
Commonly called the “clock speed”
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MOORE’S LAW
A doubling in the number of transistors
per integrated circuit every 18 to 24
months
Originally observed in 1965, it holds true today
Common corollary of Moore’s Law…
Computing prices will be cut in half every 18 to 24
months
This has been consistently accurate
Applies to cost of storage as well
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TYPES OF COMPUTER SYSTEM
Supercomputer
MainFrame
Mini Computer
Microcomputers / PC’s
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CATEGORIES OF COMPUTER SYSTEMS
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MICROCOMPUTER SYSTEMS
Usually called a personal computer or PC
Computing power now exceeds that of the
mainframes of previous generations
Relatively inexpensive
Are the networked professional workstations
used by business processions
Versions include hand-held, notebook, laptop,
tablet, portable, desktop, and floor-standing
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MICROCOMPUTER USES
Workstations
Supports have mathematical computer and graphics display
demands
CAD, investment and portfolio analysis
Network Servers
More powerful than workstations
Coordinates telecommunications and resource sharing
Supports small networks and Internet or intranet websites
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MIDRANGE SYSTEMS
High-end network servers that handle large-
scale processing of business applications
Not as powerful as mainframes
Less expensive to buy, operate, and maintain
Often used to manage
Large Internet websites
Corporate intranets and extranets
Integrated, enterprise-wide applications
Used as front-end servers to assist mainframes
with telecommunications and networks
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MAINFRAME COMPUTER SYSTEMS
Large, fast, powerful computer systems
Large primary storage capacity
High transaction processing
Handles complex computations
Widely used as superservers for…
Large client/server networks
High-volume Internet websites
Becoming a popular computing platform for…
Data mining and warehousing
Electronic commerce applications
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SUPERCOMPUTER SYSTEMS
Extremely powerful systems designed for…
Scientific, engineering, and business applications
Massive numeric computations
Markets include…
Government research agencies
Large universities
Major corporations
Uses parallel processing
Billions to trillions of operations per second (gigaflops and
teraflops)
Costs $5 to $50 million
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THE CENTRAL PROCESSING UNIT
• CPU consists of the following features:
• CPU is considered as the brain of the computer.
• CPU performs all types of data processing operations.
• It stores data, intermediate results and instructions(program).
• It controls the operation of all parts of computer.
THE CENTRAL PROCESSING UNIT
The Central Processing Unit
CPU itself has following three components.
Memory or Storage Unit
Control Unit
ALU(Arithmetic Logic Unit)
MEMORY OR STORAGE UNIT
• This unit can store instructions, data and intermediate results. This unit supplies
information to the other units of the computer when needed. It is also known as
internal storage unit or main memory or primary storage or Random access
memory(RAM).
• Its size affects speed, power and capability.
• Functions of memory unit are:
It stores all the data and the instructions required for processing.
It stores intermediate results of processing.
It stores final results of processing before these results are released to an
output device.
All inputs and outputs are transmitted through main memory.
CONTROL UNIT
This unit controls the operations of all parts of computer but does not carry out any
actual data processing operations.
Functions of this unit are:
• It is responsible for controlling the transfer of data and instructions among other
units of a computer.
• It manages and coordinates all the units of the computer.
• It obtains the instructions from the memory, interprets them, and directs the
operation of the computer.
• It communicates with Input/Output devices for transfer of data or results from
storage.
• It does not process or store data.
ALU(ARITHMETIC LOGIC UNIT)
This unit consists of two subsections namely
Arithmetic section
Logic Section
Arithmetic Section
Function of arithmetic section is to perform arithmetic operations like addition,
subtraction, multiplication and division. All complex operations are done by
making repetitive use of above operations.
Logic Section
Function of logic section is to perform logic operations such as comparing,
selecting, matching and merging of data.
COMPUTER STORAGE FUNDAMENTALS
Uses a two-state or binary representation of
data
On or Off
On represents the number 1
Off represents the number 0
Dataare processed and stored in computer
systems through the presence or absence of
On/Off signals
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MEMORY
Computer Memory
- millions/billions of on/off charges
Divided into:
Bits 0 or 1
Bytes Groups of 8 bits
A byte is the smallest unit of storage.
(Can hold one text character)
Words Groups of bits/bytes (8, 16, 32, 64-bits)
MEMORY
Storage is usually too large to be expressed in bytes or
words. Instead we use:
Kilobyte (KB) = 1024 bytes (210 bytes)
Megabyte (MB) = 1024 x 1024 bytes or
one million bytes (220 bytes)
Gigabyte (GB) = 1024 x 1024 x 1024 bytes or
one trillion bytes (230 bytes)
Terabyte (TB) = 1024 x 1024 x 1024 x 1024 bytes
one quadrillion bytes (240 bytes)
MEMORY ADDRESSES
Memory is a collection
of cells, each with a
unique
physical/memory
address
Each cell can hold one
byte or 8 bits
With one by we can represent
one character in ASCII Code
101 102 103 Example: “A” is 65 in ASCII
201 202 203 code and 01000001 in binary
representation
301 302 303
STORAGE CAPACITY
Unit Exact Number of bytes Approximation
------------ ------------------------ ------------
kilobyte 210 bytes 103 bytes
megabyte 220 bytes 106 bytes
gigabyte 230 bytes 109 bytes
terabyte 240 bytes 1012 bytes
petabyte 250 bytes 1015 bytes
exabyte 260 bytes 1018 bytes
PRIMARY MEMORY (MAIN MEMORY)
Each computer has a specific word size
Word sizes vary from computer to computer.
Word size is an even multiple of a bytes.
Each word within memory can hold either
data or
program instructions
APPLICATION/THINKING
How many bytes are in the phrase “You are
great!” .
a) 11
b) 13
c) 14
d) 1
So, this sentence will occupy __?__ cells in
memory
CPU AND MEMORY
CPU can interact with main memory in two ways:
It can write a byte/word to a given memory location.
The previous bits that were in that location are destroyed
The new bits are saved for future use.
It can read a byte/word from a given memory location.
TheCPU copies the bits stored at that location and stores them in a
CPU register
The contents of the memory location are NOT changed.
PRIMARY MEMORY CHARACTERISTICS
Very closely connected to the CPU.
Contents are quickly and easily changed.
Holds the programs and data that the
processor is actively working with.
Interacts with the processor millions of times
per second.
Nothing permanent is kept in main memory.
PRIMARY MEMORY: RAM AND ROM
•RAM (Random Access Memory) is volatile (temporary).
Programs and data can be written to and erased from RAM as
needed. This means that RAM does not retain its bit
configuration when the power is turned off, but ROM does
•ROM ( Read Only Memory) is nonvolatile (permanent). The
contents in locations in ROM cannot be changed
•It holds instructions that run the computer when it is
first turned on (BIOS)
•The CPU accesses each location in memory by using a
unique number, called a memory address.
SECONDARY STORAGE DEVICES
• Storage devices hold data, even when the computer
is turned off.
• The physical material that actually holds data is
called a storage medium. The surface of a floppy
disk is a storage medium.
• The hardware that writes data to or reads data from
a storage medium is called a storage device. A
floppy disk drive is a storage device.
• The two primary storage technologies are magnetic
and optical.
SECONDARY STORAGE CHARACTERISTICS
Connected to main memory through a bus and a
device controller.
Contents are easily changed, but access is very
slow compared to main memory.
Only occasionally interacts with CPU.
Used for long-term storage of programs and data.
Much larger than main memory (GBs vs. MBs).
ACCESS TO INSTRUCTIONS
The hard disk is too slow to provide instructions to the CPU.
So programs are first loaded into main memory, which is much faster.
The CPU can then access the instructions more quickly.
CACHE MEMORY
But as CPU speeds became faster, the main
memory couldn’t provide the CPU with the
instructions at a fast enough rate.
Soeven faster memory ( cache memory) is
now placed between the CPU and main
memory to provide the instructions at an
quicker rate to the CPU.
PRIMARY AND SECONDARY
CACHE MEMORY
Most modern CPUs now have a cache
memory (L1), on the same silicon wafer as
the CPU, to provide the CPU with
instructions at the same clock speed as the
CPU.
Anadditional off-the-chip secondary cache
(L2) may also interact with the CPU at a
slower speed.
CACHE MEMORY
When an instruction or data is accessed from main memory, it is placed in
the cache. Second and subsequent use of the same instruction/data will
then be faster, since it is accessed directly from the cache.
CACHE MEMORIES
Cache memories are small, fast SRAM-based memories
managed automatically in hardware.
Hold frequently accessed blocks of main memory
CPU looks first for data in L1, then in L2, then in main
memory.
Typical bus structure:
CPU chip
register file
L1
ALU
cache
cache bus system bus memory bus
I/O main
L2 cache bus interface
bridge memory
HOW PROGRAMS ARE RUN
The operating system presents an interface to the user
(e.g. Windows Desktop)
The user double clicks on an icon to run a program (e.g.
Microsoft Word)
The operating system copies the program (or at least the first part
of it) from the hard disk into main memory
The CPU runs the instructions in the program, and presents the
initial Word screen
Within Word, the user uses the menu to open a document
The application software (Word) asks the Operating System to open
the file.
The Operating System communicates with the hardware to open
the file on the hard disk.
SEMICONDUCTOR MEMORY
Microelectronicsemiconductor memory
chips are used for primary storage
Advantages: small size, fast, shock and temperature
resistance
Disadvantages: volatility; must have uninterrupted
electric power or loses memory
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TYPES OF SEMICONDUCTOR MEMORY
Random Access Memory (RAM)
Most widely used primary storage medium
Volatile memory
Read/write memory
Read-Only Memory (ROM)
Permanent storage
Can be read, but not overwritten
Frequently used programs burnt into chips during
manufacturing process
Called firmware
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FLASH DRIVES
Sometimes referred to as a jump drive
Uses a small chips containing
thousands of transistors
Can store data for virtually
unlimited periods without power
Easily transported and highly
durable
Storage capacity of up to 1 GB
Plugs into any USB port
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MAGNETIC DISKS
Used for secondary storage
Fast access and high capacity
Reasonable cost
Types of Magnetic Disks
Floppy Disks (diskettes)
Magnetic disk inside a plastic jacket
Hard Disk Drives (hard drives)
Magnetic disk, access arms, and read/write heads in
sealed module for stable environment
Fixed or removable
Capacity from several hundred MBs to
hundreds of GBs
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RAID STORAGE
Redundant Arrays of Independent Disks
Disk arrays of hard disk drives
Provides virtually unlimited online storage
Combines from 6 to more than 100 small hard disk drives
into a single unit
Data are accessed in parallel over multiple paths from many
disks
Redundant storage of data on several disks provides fault-
tolerant capacity
Storage area networks can interconnect many RAID units
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MAGNETIC TAPE
Secondary storage
Tape reels, cassettes, and cartridges
Used in robotic, automated drive assemblies
Archival and backup storage
Lower-cost storage solution
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OPTICAL DISKS
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STORAGE TRADEOFFS
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PARTS OF COMPUTER
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PERIPHERALS
Peripheral is a generic name for all input,
output, and secondary storage devices
Parts of the computer system, but not the CPU
Are all online devices
Online devices
Separate from the CPU, but electronically connected to and
controlled by it
Offline devices
Separate from and not under the control of the CPU
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INPUT TECHNOLOGIES
Touchpad
Small, rectangular, touch-sensitive surface
Usually on keyboard
Cursor moves in direction your finger moves
Touch Screen
Use computer by touching screen Screen emits
a grid of infrared beams, sound waves, or
electric current
Grid is broken when screen is touched
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PEN-BASED COMPUTING
Used in Tablet PCs and PDAs
Pressure-sensitive layer, similar
to touch screen, under liquid
crystal display screen
Software digitizes handwriting,
hand printing, and hand drawing
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SPEECH RECOGNITION SYSTEMS
Speech be the future of data entry
Easiest, most natural means of human communication
Recognizing speech patterns
Discrete required pauses between each word
Continuous speech recognition software (CSR) recognized
continuous, conversationally paced speech
Speech recognition systems digitize, analyze, and classify speech and
sound patterns
Compares to a database of sound patterns in its vocabulary
Passes recognized words to the application software
Typically requires voice recognition training
Speaker-independent voice recognition systems
Allows computer to recognize words from a voice it has never
heard before
Typically used in voice-messaging computers
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OPTICAL SCANNING
Devices read text or graphics and convert them into digital input for a
computers
Enables direct entry of data from source documents
A document management library system
Scans documents, then organizes and stores them for easy
reference or retrieval
Scanners
Compact desktop models are popular for low cost and ease of use
Larger, more expensive scanners are faster and provide high-
resolution color scanning
Optical Character Recognition (OCR)
Software that reads characters and codes
Used to real merchandise tags, sort mail, score tests
Optical scanning wands read bar codes
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OTHER INPUT TECHNOLOGIES
Magnetic Stripe
Reads the magnetic stripe on credit cards
Smart Cards
Microprocessor chip and memory on credit card
Use more in Europe than in the U.S.
Digital Cameras
Allows you to shoot, store, and download photos or full-motion
video with audio into the PC
Images and audio can then be edited or enhanced
Magnetic Ink Character Recognition (MICR)
Used by banks to magnetically read checks and deposit slips
Requires an iron oxide-based ink
Reader-sorter equipment magnetizes the ink, then passes it
under a reading head to sense the signal
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OUTPUT TECHNOLOGIES
Printed Output
Inkjet printers spray ink on a page
Laser printers use an electrostatic process similar to
a photocopying machine
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OUTPUT COMPONENTS
Output Components
Output devices displays the processed form of data to the end user.
Common Output devices include;
Monitor
Printer
Speaker
Monitor
• Monitor is the most important output device of a computer system.
Video Displays
• Cathode-ray tube (CRT)
• Liquid crystal displays (LCDs)
• Active matrix and dual scan
• Plasma displays
• Used in large TVs and flat-panel monitors
PRINTERS
• A Printer takes print commands from a computer and print out text / images on a
paper.
• Different types of printers are available for various purposes.
• A printer for office use must be heavy duty and fast while for photographs it must
produce high quality prints.
• Dot-Matrix, Ink-Jet, Laser-Jet are the different types of printers. Print quality of
Laser-Jet printer is excellent as compared to Ink-Jet or other types of printers, but
they are relatively more expensive than the others.
• Most laser printers produce black & whiter prints while some can produce color
prints as well. The color laser printers are way too expensive then black & white
laser printers.
SPEAKERS
• Speaker is an important part of a computer system.
• Some systems have a built-in speaker, though they are
small in size.
• Speaker is an essential part of a computer because they can
notify about various system notifications through various
sounds.
• Big speakers, woofers & sub-woofers are used for enhance
sound quality or creating a mini home theater.
PERIPHERALS ADVICE
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COMPUTER SOFTWARE
Software is the general term for various kinds of
programs used to operate and manipulate
computers and their peripheral devices.
One common way of describing hardware and
software is to say that software can be thought of
as the variable part of a computer and hardware
as the invariable part.
Software is a series of instructions to a computer
to execute any and all processes, such as
displaying text, mathematically manipulating
numbers, or copying or deleting documents.
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CATEGORIES OF COMPUTER SOFTWARE
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APPLICATION SOFTWARE
Application software enables users to complete a
particular application or task, such as word
processing, browsing, data manipulation, or
project management.
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COMMON GENERAL- PURPOSE APPLICATIONS
A move toward generic applications that can be
adapted … spreadsheet software and database
software.
Electronic Mail
Word Processing
Presentation Graphics
Multimedia
Personal Information Manager
Groupware
WEB BROWSERS
Software applications that support navigation through
the point-and-click hyper-linked resources of the Web
Becoming the universal platform from which end users
launch…
Information searches
E-mail
Multimedia file transfer
Discussion groups
Other Internet-based applications
SEARCH ENGINES
Browsers are used to gain access to Internet
search engines
Google, Ask Jeeves, Look Smart, Lycos, Overture,
Yahoo!
Using search engines to find information has
become an indispensable part of Internet,
intranet, and extranet applications
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E-MAIL, INSTANT MESSAGING, AND
WEBLOGS
E-mail
Software to communicate by sending and receiving
messages and attachments via the Internet, intranet, or
extranet
Instant messaging (IM)
Receive electronic messages instantly
Weblog or blog
A personal website in dated log format
Updated with new information about a subject or range of
subjects
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WORD PROCESSING/DESKTOP PUBLISHING
Word Processing
Create, edit, revise, and print documents
Example: Microsoft Word, Lotus WordPro, Corel
WordPerfect
Desktop Publishing
Produce printed materials that look professionally
published
Example: Adobe PageMaker, Microsoft Publisher,
QuarkXPress
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ELECTRONIC SPREADSHEETS
Used by virtually every business for…
Analysis, planning, modeling
Electronic Spreadsheet
Worksheet of rows and columns
Can be stored on local computer or on network
Requires designing format and developing the relationships
(formulas)
Most help you develop charts and graphic displays of
spreadsheet results
Supports what-if questions
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PRESENTATION GRAPHICS
Common presentation graphics packages…
Converts numeric data into graphics displays
Used to create multimedia presentations of graphics,
photos, animation, and video clips
E.g., Microsoft PowerPoint, Lotus Freelance, Corel
Presentations
Top packages can tailor files for transfer in HTML format
to websites
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PERSONAL INFORMATION MANAGERS
Software for end user productivity and
collaboration
Stores information about clients
Manages schedules, appointments, tasks
Most include ability to access the Web and provide e-
mail capabilities
Some support team collaboration by sharing
information with other PIM users
Example: Lotus Organizer, Microsoft Outlook
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GROUPWARE
Software that helps workgroups collaborate on group
assignments
E-mail, discussion groups, databases, video conferencing
Example: Lotus Notes, Novell GroupWise, Microsoft
Exchange
Windows SharePoint Services and WebSphere both allow
teams to create websites for information sharing and
document collaboration
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APPLICATION -SPECIFIC PROGRAMS
Accomplish information processing
tasks that supports specific business
functions or processes, scientific or
engineering applications, and other
computer applications in society
Example: CRM, ERP, Tally, Matlab,
proteus
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BUSINESS ENTERPRISE APPLICATION
SOFTWARE
Accounting and
Financial
Management
Customer Supply
Relationship Business Chain
Management Decision Management
Support
Human Enterprise
Resource Resource
Management Planning
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SYSTEM SOFTWARE
System software enables application software to
run on a computer, and manages the interaction
between the CPU, memory, storage, input/output
devices, and other computer components.
Examples :
Microsoft Windows, Linux, Unix, Mac OS, DOS,
Device Driver Software i.e Graphics Driver ,
sound driver, Software Assembler and Compiler
Software
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CATEGORIES OF SYSTEM SOFTWARE
System Management Programs
Manages the hardware, software, network,
and data resources of computer systems
Example: operating systems, network manage-ment
programs, database management systems, system utilities
System Development Programs
Helps users develop IS programs and procedures and then
prepare them for processing
Includes language translators and editors, CASE and
programming tools
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DIFFERENCES BETWEEN SYSTEM SOFTWARE
AND APPLICATION SOFTWARE
System software gets installed when the operating system is
installed on the computer while application software is
installed according to the requirements of the user.
System software includes programs such as compilers,
debuggers, drivers, assemblers while application software
includes media players, word processors, and spreadsheet
programs.
Generally, users do not interact with system software as it
works in the background whereas users interact with
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application software while doing different activities.
A computer may not require more than one type
of system software while there may be a number
of application software programs installed on the
computer at the same time.
System software can run independently of the
application software while application software
cannot run without the presence of the system
software.
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OPERATING SYSTEMS
Integrated system of programs that…
Manages the operations of the CPU
Controls the input/output, storage resources,
and activities of the computer system
Provides support services as the computer executes
application programs
The operating system must be loaded and activated
before other tasks can be accomplished
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OPERATING SYSTEM BASIC FUNCTIONS
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USER INTERFACE
The part of the operating system that allows you
to communicate with it
Three main types…
Command-driven
Menu-driven
Graphical user interfaces (GUI)
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RESOURCE MANAGEMENT
Part of the operating system that manages the
hardware and networking resources of a computer
system
Includes CPU, memory, secondary storage devices,
telecommunications, and input/output peripherals
Common functions
Keeping track of where data and programs are stored
Subdividing memory; providing virtual memory capability
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FILE MANAGEMENT
Part of the operating system that controls the
creation, deletion, and access of files and
programs
Keeps track of physical location on storage devices
Maintains directories of information about the
location and characteristics of stored files
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TASK MANAGEMENT
Part of the operating system that manages the
accomplishment of end user computing tasks
Controls which task gets access to the CPU,
and for how long
Can interrupt the CPU at any time to substitute a higher
priority task
Supports preemptive and cooperative multi-tasking and
multi-programming
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POPULAR OPERATING SYSTEMS
Windows
GUI, multitasking, networking, multimedia
Microsoft’s operating system
NT, XP, 2003, windows vista, windows 2007, windows 8 and upgrades
Different versions manage servers
Unix
Multitasking, multi-user, network-managing
Portable - can run on mainframes, midrange,
and PCs
Linux
Low-cost, powerful reliable Unix-like
operating system
Open-source
MAC OS X
Apple operating system for the iMac
GUI
Multitasking
Multimedia
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OTHER SYSTEM SOFTWARE
Utilities
Miscellaneous housekeeping functions
Example: Norton utilities includes data backup, virus
protection, data compression, etc.
Performance Monitors
Programs that monitor and adjust computer system to keep
them running efficiently
Security Monitors
Monitor and control use of computer systems
to prevent unauthorized use of resources
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