The document discusses guidelines for communication solutions, attitudes, breakdowns, and conflict resolutions. It provides information on creating safe sharing environments and resolving issues through defining personal truths, emotional reactions, mistrust, and following conflict resolution steps. It also describes holding regular vision, workshop, team and daily meetings to address attitudes through adjusting mindsets using various tools and celebrating successes.
The document discusses guidelines for communication solutions, attitudes, breakdowns, and conflict resolutions. It provides information on creating safe sharing environments and resolving issues through defining personal truths, emotional reactions, mistrust, and following conflict resolution steps. It also describes holding regular vision, workshop, team and daily meetings to address attitudes through adjusting mindsets using various tools and celebrating successes.
The document discusses guidelines for communication solutions, attitudes, breakdowns, and conflict resolutions. It provides information on creating safe sharing environments and resolving issues through defining personal truths, emotional reactions, mistrust, and following conflict resolution steps. It also describes holding regular vision, workshop, team and daily meetings to address attitudes through adjusting mindsets using various tools and celebrating successes.
The document discusses guidelines for communication solutions, attitudes, breakdowns, and conflict resolutions. It provides information on creating safe sharing environments and resolving issues through defining personal truths, emotional reactions, mistrust, and following conflict resolution steps. It also describes holding regular vision, workshop, team and daily meetings to address attitudes through adjusting mindsets using various tools and celebrating successes.
Judy Kay Mausolf Guidelines Safe & Sharing Environment Create as a Team Frame & Display
Breakdowns & Resolutions
Personal Truths o B.O.A.T. Right/Wrong Assumptions Invisible Elephants o Eggshells Hurt Feelings Judgment & Criticism Retaliation Emotional Reactors o Emotional Reaction Cycle Something Happens Assign Meaning Creates Feelings Drives Reaction Poison Triangle of Mistrust o Define o Set & Agree On Standard o Establish Word Conflict Resolution o Performance Dialogue Why? Training Expectation Communication Behavior o Conflict Resolution Steps Forgive Focus on The Future Consequences Practice Solutions Inc., Judy Kay Mausolf, www.PracticeSolutionsInc.net, 612-701-4922, JudyKay@PracticeSolutionsInc.net -1- Meetings Vision Meetings - Yearly Workshops Quarterly Team Meetings Monthly/Bi-Monthly Huddles - Daily
Attitudes 9 Attitude Adjusters o 1. O.R.A.N.G.E. Law of Attraction o 2. Smile & Shine Band - Choice http://www.practicesolutionsinc.net/products.html o 3. S.P.F. o 4. Labels - Interesting o 5. Ray for the Day www.facebook.com/judykay.mausolf o 6. Check Buddies www.OrientalTrading.com o 7. Book Club - Positive Meeting Topics - Rise & Shine & TA-DAH! http://www.practicesolutionsinc.net/book.html o 8. Kudos Environment/Wand www.AmandaGore.com o 9. Celebrate Physiology Changes Psychology Body Patterns Ta-dah Victory Pose
Notes:
Practice Solutions Inc., Judy Kay Mausolf, www.PracticeSolutionsInc.net, 612-701-4922, JudyKay@PracticeSolutionsInc.net
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Abraham Zaleznik-Executive's Guide To Understanding People - How Freudian Theory Can Turn Good Executives Into Better Leaders-Palgrave Macmillan (2009)
