BANCNET E-GOV
Corporate Information
1. Click on the Sign up link found on eGov login screen
(https://www.bancnetonline.com/egov/login.egov)
2. Fill out the form that will be displayed. Validation will be made once Save button is
clicked. A notification message indicating that the transaction is successful will appear on
the upper portion of the screen. The page will then be redirected to the corporate details
page.
**Note: User that was created on Corporate Sign up is a Corporate Administrator.
Edit Corporate Information
1. Login as Corporate Administrator.
2. Select the Enrollment tab and click Corporate Maintenance.
3. Corporate Details page will be displayed.
Card Maintenance
Maintain Cards Definition
1. Login as Corporate Administrator.
2. Select the Enrollment tab and click Corporate Maintenance.
3. Corporate Details page will be displayed.
4. Click the Maintain Cards button.
5. Card Maintenance page will be displayed.
6. Input the Virtual Card Number in the Card No field, select the Eastwest Bank from the
drop down, provide the Account Name and correct Account Type then click the ADD
button.
**NOTE: Provide only the last 13 digits of the Virtual Card Number (VCN) to proceed
with adding the card. The correct account type should also be selected to avoid
transactional problems.
7. A message on the upper portion of the screen indicating successful transaction will
appear. Card definition will be displayed on the card list table.
**NOTE: Once Virtual Card Number (VCN) has been successfully registered, send the
following details to cmdsupport@eastwestbanker.com :
Company Name (registered company name in eGov site)
Virtual Card Number (last 13 digit omitting the first 6 digit)
Account Type (identify if checking or savings account)
8. Click SETUP button and supply Bank Branch Code and SSS Locator Code. Then click
SAVE.
**NOTE: Coordinate with your EastWest Store of account for the Bank Branch Code.
9. Once done, click Back to Corporate Details.
Agency Access Maintenance
Maintain Agencies
1. Corporate Details page will be displayed.
2. Click the Maintain Agencies button.
3. Agency Access Maintenance will be displayed.
4. Supply the agency member number if required then click the Request button.
** Note: SSS Number is automatically displayed in agency member no. field of SSS
Agency Access Request record.
Agency Member Number and Agency Branch are required fields for
PhilHealth and Pag-ibig.
5. A message on top indicating successful transaction will be displayed.
6. Then Click Back to Corporate Details
Corporate eGov Profile Maintenance
Manage Corporate eGov Profiles
1. Corporate Details page will be displayed.
2. Click the Manage Corporate eGov Profiles button.
**Note: Manage eGov Profile button will only be enabled if there is at least one approved
card and at least one approved agency access.
3. Corporate eGov Profile Maintenance page will be displayed.
4. Enter the desired profile name, then choose the agency from the dropdown list and
input the desired number of checkers. Then click the add button.
5. A message on the top indicating successful transaction will be displayed. Newly created
profile will be included in the Corporate eGov Profile List.
6. Then Click Back to Corporate Details
Card-Profile Mapping Maintenance
Maintain Card Profile Mapping
1. Corporate Details page will be displayed.
2. Click the Maintain Card-Profile Mapping button.
**Note: It will only be enabled when admin created at least one eGov profile.
3. Maintain Card-Profile Mapping page will be displayed.
4. Select the profile name and the ATM card (Virtual Card Number) on the other
dropdown lists, then click the add button. A message on the top indicating successful
transaction will appear. Card-Profile mapping record will be displayed on the Card-
Profile Mapping List.
**Note: The ATM Card in this screen refers to the Virtual Card Number.List of ATM
Cards per agency will come from the accredited banks predefined in eGov Systems.
5. Then Click Back to Corporate Details.
Corporate Users Maintenance
Maintain Corporate Users
1. Corporate Details page will be displayed.
2. Click on Maintain Corporate Users button.
**Note: Maintain Corporate Users button will only be enabled if there is at least one created
profile.
3. Corporate eGov User Maintenance page will be displayed. List of corporate users will be
displayed on this page.
4. Click Add User
5. Corporate User page will be displayed. Supply the necessary information needed then click the Save
button to add the user or Save and Add More button to add another.
**Note: A Corporate User cannot have both Corporate Checker role and Corporate Approver role at the
same time.
6. A message on top will be displayed indication successful transaction.
**Note: User created will receive an email notification, which includes his/her system generated
password in the system.
Users Initial Login
1. Login in (https://www.bancnetonline.com/egov/login.egov)
**Note: Upon first login, the system will require the user to change the system generated password.
2. Select Update to change password.
SSS Enrollment
1. Under the Employee List tab, select Transmit EPF.
2. Browse the EPF File.
3. Select Transmit. Status message will appear.
View List of EPF/EVF
1. Under the Employee List tab, select List EPF/EVF.
2. Click the magnifying glass icon to view the list of EPF/EVF.
3. Details of the file will be displayed.
Payment
Upload Payment Document
1. Login as corporate maker in (https://www.bancnetonline.com/egov/login.egov)
2. Select the Payments tab and click New Payments.
3. The payment document upload page will be displayed.
5. To make payments to SSS, choose SSS Loans and Contributions under Payment
Service. Select the desired profile available for the payment service, profile and the
format of the file you are about to upload.
6. Click on the browse button. The File Upload window shall appear. Navigate to the file
then click on the Open button. The filename of the file selected will now be displayed.
7. To submit the file, click on the Upload button; or click Reset to clear the fields and start
again.
8. A message on top indicates successful upload. Details of the upload are listed on the
table below.
Authorize Payment Transaction
1. Login as corporate checker. (https://www.bancnetonline.com/egov/login.egov)
2. Notification of payments for authorization will be displayed on the dashboard. Click on
the link to continue.
3. The Payment Instruction search page will be displayed.
**Note: The list of payments can be filtered by entering search parameters of either the
Payment Instruction Date, Period Covered, Status, or a combination of the
search fields.
4. To authorize the payment, click on the encircled image. A message asking for
confirmation will appear. Click on OK to continue.
5. A message on top indicates successful authorization. The document is then removed
from the list below.
Approve Payment Transaction
1. Login as corporate approver.
(https://www.bancnetonline.com/egov/login.egov)
2. Notification of payments for approval will be displayed on the dashboard. Click on the
link to continue.
3. The Payment Instruction search page will be displayed.
**Note: The list of payments can be filtered by entering search parameters of the
Payment Instruction Date, Period Covered, Status, or a combination of the
search fields.
5. To approve the payment, click on the encircled image.
6. An onscreen keypad then appears. Select a card and enter the PIN. Click on CE to
reset the PIN entered or Clear to remove the last digit entered. Click on the Submit
button to perform the transaction. To clear all fields, click on the Reset button. To
cancel approval, click on Close.
**Note: Upon submit, a message asking for confirmation will appear. Click on OK to
continue.
7. A successful transaction will display the transaction receipt in a new window.
Other Scenarios
Password Reset
1. Login in BancNet eGov.
(https://www.bancnetonline.com/egov/login.egov)
2. Fill out the needed fields then click Submit.
3. A message will appear stating A link to reset your security setting is sent to your
email account.
4. Check your email and follow the link. Security settings page will be displayed. Just
simply fill-out all the needed fields then click update.
Edit Corporate User
1. Login as Corporate Admin.
(https://www.bancnetonline.com/egov/login.egov)
2. Select the Enrollment tab and click Corporate Maintenance.
3. Corporate Details page will be displayed. Click on Maintain Corporate Users
button.
**Note: Maintain Corporate Users button will only be enabled if there is at least one
created profile.
4. To edit user information, click on the pencil and paper image at the end of the
row.
5. The Edit User page will appear. Edit the desired fields.
**Note: Only name, contact details and roles may be changed.
6. Click on Save to update the information.
7. The Corporate eGov User Maintenance page will appear along with a
message on top indicating successful record update
Delete Corporate User
1. Login as Corporate Admin.
(https://www.bancnetonline.com/egov/login.egov)
2. Select the Enrollment tab and click Corporate Maintenance.
3. Corporate Details page will be displayed.
4. Click on Maintain Corporate Users button. Maintain Corporate Users button will
only be enabled if there is at least one created profile.
5. To delete a user, click on the x image at the end of the row.
6. A user can also be deleted by clicking the Edit icon and pressing the Delete
button at the bottom of the Edit User page.
7. A dialog box asking for confirmation will appear. Click OK to continue.
8. The User Maintenance page will appear along with a message on top
indicating successful record deletion.
Error encountered after Uploading the Files
1. If the payment document contains error, a message on top indicates file contains
error. There will be an error link to view the specific errors of uploaded file.
2. Clicking the View Error link will display a dialog box. It will open or save the file
that contains the errors of uploaded file.
3. Sample error file.
View Payment Instruction List
1. Login as bank admin, corporate maker, corporate checker or corporate
approver.(https://www.bancnetonline.com/egov/login.egov)
2. Select the Inquiry tab and click Payment Inquiry.
3. The Payment Inquiry search page will be displayed.
**Note: The list of payments can be filtered by entering search parameters of either the
Payment Service Type, Payment Instruction Date, Period Covered, Status,
Corporate Name or a combination of the search fields.
Payment Instruction Transaction Receipt
1. Do the previous steps for viewing the payment instruction list.
2. To view the payment document, click the clock image. Payment
Documents with clock image are those that dont have GENERATED status.
3. A popup window will appear which shows the payment history of the
selected document. To view the transaction receipt, click the receipt icon.
4. The transaction receipt will be shown in the popup window.
Summary of Users with Roles and Functions
Corporate Administrator
Edit Corporate Information
Maintain Cards
Maintain Agencies
Manage Corporate eGov Profiles
Maintain Card Profile Mapping
Maintain Corporate Users
Corporate Maker
Upload Payment Document
Payment Inquiry
Corporate Checker
Authorize Payment Instruction
Cancel Payment Instruction with GENERATED status Payment Inquiry
Corporate Approver
Approve Payment Instruction
Cancel Payment Instruction with FOR APPROVAL status Payment Inquiry
Balance Inquiry
