MBA in BPO Management
Introduction
A BPO manager co-ordinates and maintains harmony between the front end operations and the back
end operations of a company. The key role of a BPO Manager is to be the link between the outsourcing
organisation & the company to which these processes are outsourced and maintain cordial professional
relationship.
Fees Structure
Fees in Installments
Rs. 47,000 / $ 3,100
Fees in Lump Sum
Rs. 40,000 / $ 2,800
Fee installments
For Indian Students (In Rs.)
First Installment Subsequent Semester Installments Total Fees
Rs. 20000 3 x Rs. 9,000 Rs. 47000
For NRI Students (In US$)
First Installment Subsequent Semester Installments Total Fees
$ 1000 3 x $700 $ 3,100
Fees Lump Sum
For Indian Students (In Rs.) AND For NRI/International Students (In US$)
Rs. 40,000 / $ 2,800
Lateral Entry
Fees structure for entry at Semester II
Fees in installments If paid Lump sum
Semester
Fees in Rs. for Indian Feesin US$ for NRI Fees in Rs. for Indian Fees in USD for International / NRI
students Students students students
Semester II Rs. 20,000 $ 1400
Semester
Rs. 8,000 $ 500
III
Rs. 31000 $ 2100
Semester
Rs. 8,000 $ 500
IV
Semester
NA NA
V
Fees structure for entry at Semester III
Fees in installments If paid Lump sum
Semester
Fees in Rs. for Indian Feesin US$ for NRI Fees in Rs. for Indian Fees in USD for International / NRI
students Students students students
Semester
Rs. 20,000 $ 1000
III
Semester
Rs. 8,500 $ 700
IV
Rs. 25000 $ 1,500
Semester
NA NA
V
Semester
NA NA
VI
Note : For Lateral Entry, Indian student has to pay an additional Rs. 2,000 / NRI Student has to pay $ 50 as
University fees
Course Structure
Semester I
Financial Management
Business Environment
Managerial Economics
Organizational Behavior
Human Resource Management (HRM)
Quantitative Techniques
Semester II
Strategic Management
Marketing Management
Management Information Systems (MIS)
Production & Operation Management
Research Methodology for Management Decision
Accounting for Managers
Semester III
Introduction to BPO
Operations Management
Ethics in Business
Setting up of BPO Organization- A Strategic View
Data Protection and Data Security
Training Methodology in BPO Organization
Semester IV
e-Customer Relationship Management
Technology aspects of BPO
Knowledge Process Outsourcing
Project Work
Eligibility
Graduate in any stream
Duration
2 Years
Potential Careers
BPO Manager
BPO Operations Manager
Online Marketing Manager
Training Manager
Visit: http://www.voudistance.com/distance-courses/mba/bpo-management.aspx