ETSY Business Model
Partners Key Activities Value Proposition Customer Customers
Relationships
Community and High-quality
Building the Etsy Online community Sellers
Business Alliances handmade products
community building and support
made by artisans &
Third-Party Developers Seller education small merchants from Seller education and Small merchants
Platform development almost 200 countries support and local artisans
Local organizations and creation of tools Host events to who want to sell their
and businesses to streamline the sales share knowledge goods online
No sign-up fee,
process and increase local Fashion, jewelery
simple-to-setup
E-commerce Apps commerce and art are among
e-commerce page for
ex. StoreYa the most popular
small businesses
segments
Retail Design Stores Young demographic
ex. West Elm Key Resources Largest online that is 67% female
Channels
community of
handmade goods in
Etsy community the world Social media and Buyers
Pipeline of rare, high- online community dev.
quality handmade Etsy Events ie. Hello a global consumer
products Etsy base that wants a
unique, handmade
Etsy platform Word of Mouth product from a small /
Local Community local producer
Events
Partner programs
Cost Drivers Revenue Streams
Platform development Sales commissions
Seller Education Initatives 3.5 % of total sales revenues
Staff salaries $0.20 for every item listed
template borrowed from BusinessModelGeneration.com