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Cbap Module 05 v1

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Enterprise Analysis

Module 5 CBAP
Enterprise Analysis

CBAP is a registered certification mark owned by International Institute of Business Analysis.


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Enterprise Analysis

Agenda
Topics to be covered are:
Business Needs
Company Capabilities Analysis
Solution Scope
Risk Analysis
SWOT Analysis
Economic Feasibility Analysis
Future Value
Present Value
Determining Solutions Approach
Defining the Business Case

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Enterprise Analysis

Business Needs
What is a business need?
A business need is a perceived weakness or improvement
the client sees as vital to achieving the clients goals and
objectives.

Business goals and objectives


A business goal is the benefit from achieving a specific
objective.

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Enterprise Analysis

Business Needs (contd.)


Smart
It is an acronym used to define the parameters of a solution.
Techniques for defining the business need.
Elicitation of consensus from SMEs and domain

stakeholders.
Stakeholders
There are many types of stakeholders and the stakeholder

analysis helps to identify roles and responsibilities.

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Enterprise Analysis

Company Capabilities Analysis


Current capabilities analysis
Does the company have the human and material assets to
meet the need requirements?
Capabilities gap analysis
The technique used to determine company capabilities
Requirements management
Whenever requirements are changed, they need to be
updated in the requirements list and requirements package,
for validation by stakeholders.
SWOT analysis
The primary tool for analyzing an existing or proposed
scenario, or solution.

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Enterprise Analysis

Company Capabilities Analysis Diagram

Business need
Requirements list
Solution assessment
Enterprise architecture

Company capability (GAP)


analysis

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Determine solution approach


Define solution scope
Prioritize requirements
Verify requirements
Requirements management
and communication

Enterprise Analysis

Solution Scope
Pre-elicitation solution scope
The starting point for building the solution scope.

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Enterprise Analysis

Solution Scope (contd.)


Assumptions and constraints
Validation of assumptions and constraints is a priority
before building solutions and requirements.
Techniques for determining the solution approach
Objective measurements are not always the best way to
define a solution approach.

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Enterprise Analysis

Risk Analysis
Risk tolerance
The best solution may carry excessive risk for the company.
Risk assessment techniques
There are many ways to assess risk but stakeholder and
SME input is essential to understand the subtleties of risk
and risk tolerance of the sponsor.

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Enterprise Analysis

Fishbone Diagram for Risk Analysis

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Enterprise Analysis

SWOT Analysis

Advantages
SWOT is a very popular analysis tool.
Disadvantages
There are some disadvantages of the SWOT technique.
Strengths
What are the companys competitive advantages?
Weaknesses
What are the areas of greatest concern?
Opportunities
What needs to be done to take advantage of the opportunities?
Threats
What are the greatest threats for the companys survival?

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Enterprise Analysis

Solution Scope Approach


Constantly morphing
As the analysis process progresses, the need-requirementsolution chain can change.
Focus on methodology
A disciplined approach to how changes to the solution scope
must be followed.
Stakeholder impact
There are different levels of impact that solutions have on
stakeholders.
Solutions must be clearly defined and validated
Clear consistent communications about solution design and
implementation are important for success.

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Enterprise Analysis

Solution Scope Approach Diagram

Business need
Organizational process
assets (OPAs)
Required capabilities

Determining
solution
approach

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Solution
approach

Brainstorming
Benchmarking
SWOT
Economic feasibility

13

Define
solution
scope

Validate
solution
scope

Enterprise Analysis

Economic Feasibility Analysis Future Value

Estimated future value of a solution investment


What will todays investment be worth in the future?
FV = PV * (1+i)

$250,000* (1+.06)
$297,754

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Enterprise Analysis

Economic Feasibility Analysis Present Value

Estimated present value of an estimated future value of a


solution investment
What amount of investment today will be needed to yield

a future amount?
PV=FV/(1+i)
PV=$500,000/ (1+.06)

PV=$407,755

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Enterprise Analysis

Return on Investment (ROI)

Return on investment
What will be the annual percentage return on the investment?
Return-Investment/Investment x100

$92,245/$407,755= 22.6%/3yrs= 7.5% average per year


ROI.

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Enterprise Analysis

Investment Breakeven

Investment breakeven (payback)


Given a certain annual rate of return, how long will it take to payback
the total investment amount?

$92,245 return in 3 years (excluding the 6 months for installation)


$92.245/ 3 years= $30,748 return per year.
$407,755 investment/$30,748= 14 years to payback the investment.

No real financial benefits for 14 years. Moreover, there is the


opportunity costs of not using the investment funds for other
higher yielding investments.

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Enterprise Analysis

Business Case
The business case provides the justification for the project. The
narrative needs to cover the following points:
Identify assumptions
Are the assumptions credible and developed through
consensus?
Define measurable evaluation criteria
What are the benchmarks for success?
Business value
What are the net benefits of solution for the company?
Benefit dependencies
What are the risks and other variables that can affect the
desired outcome?
Compare the business case to the opportunity costs
What might be a better use of resources other than the project?

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Enterprise Analysis

Summary
In this module we learned:
A business need is a perceived weakness or improvement, the client sees
as vital for achieving the clients goals and objectives.
Company capabilities analysis is the technique used to determine company
capabilities.
The solution scope is a documented and detailed strategy of how the
solutions to the needs will be designed, measured, and implemented.
Risk analysis is made up of validating the assumptions and constraints on
the solution scope as well as the consensus risks from stakeholders and
SMEs.
SWOT analysis is one of the most versatile and useful tools in helping to
define risks and problems.
Economic feasibility analysis is done to ensure the cost-benefits, the ROI,
and the promised deliverables are within the project constraints.
Then the solution approach is determined.
The business case provides the justification for the project.
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Enterprise Analysis

Quiz 1

In what ways are costs important during defining business case?


a) Estimates are needed to be made of capital expenditures for the
new investment
b) Estimates are needed to be made of costs of developing and
implementing the change.
c) Estimates are needed to be made of the opportunity costs of not
investing in other options
d) Estimates are needed to be made of costs of non-financial nature

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Enterprise Analysis

Quiz 1
In what ways are costs important during defining business case?
a) Estimates are needed to be made of capital expenditures for the
new investment
b) Estimates are needed to be made of costs of developing and
implementing the change.
c) Estimates are needed to be made of the opportunity costs of not
investing in other options
d) Estimates are needed to be made of costs of non-financial nature
Answer: d. Estimates are needed to be made of costs of non-financial
nature.
Explanation: This one is an element of assessing the benefits during
business case creation. it is important to ensure that non-financial costs
(including opportunity cost) and benefits during business case creation.

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Enterprise Analysis

Quiz 2

Which of the following terms is defined as set of changes to the current


state of an organization that are made in order to enable that
organization to meet a business need, solve a problem, or take

advantage of an opportunity?
a) Solution
b) Domain
c) Requirement
d) Project

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Enterprise Analysis

Quiz 2

Which of the following terms is defined as set of changes to the current


state of an organization that are made in order to enable that
organization to meet a business need, solve a problem, or take

advantage of an opportunity?
a) Solution
b) Domain
c) Requirement
d) Project
Answer: a. Solution.
Explanation: BABOK definition of solution.

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Enterprise Analysis

Quiz 3
Who among the following is likely to be responsible or participate
during preparing of the business architecture, feasibility studies, and
business cases?
a) Security administrator
b) Business Analyst
c) Project leader
d) Developer

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Enterprise Analysis

Quiz 3
Who among the following is likely to be responsible or participate
during preparing of the business architecture, feasibility studies, and
business cases?
a) Security administrator
b) Business Analyst
c) Project leader
d) Developer
Answer: b. Business Analyst.
Explanation: The business analyst is responsible for or likely to
participate actively during preparing the business architecture,
feasibility studies, and the business case.

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Enterprise Analysis

Quiz 4

Which one of the following diagrams visualizes the result of the root
cause analysis study?
a)

State diagrams

b) Tornado diagrams
c)

Cause and effect diagrams

d) Activity diagrams

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Enterprise Analysis

Quiz 4
Which one of the following diagrams visualizes the result of the root
cause analysis study?
a) State diagrams
b) Tornado diagrams
c) Cause and effect diagrams
d) Activity diagrams

Answer: c. Cause and effect diagrams.


Explanation: Developing diagrams help to visualize and communicate
the cause and effect of solution and its results.

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Enterprise Analysis

Quiz 5

Which of the following can be used in the root cause analysis?


a)

Gantt chart

b) Pareto chart

c)

Fishbone diagram

d) Data-flow diagram

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Enterprise Analysis

Quiz 5
Which of the following can be used in the root cause analysis?
a) Gantt chart
b) Pareto chart
c) Fishbone diagram
d) Data-flow diagram

Answer: c. Fishbone diagram.


Explanation: The diagram is used to trace all possible factors related to a
problem or risk. It is used as a brainstorming tool as well as part of the
Risk analysis.

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Enterprise Analysis

Quiz 6
What is meant by a quantifiable level of an indicator that an organization
uses to measure progress?
a) Goal
b) Evaluation criteria
c) Indicator
d) Metric

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Enterprise Analysis

Quiz 6
What is meant by a quantifiable level of an indicator that an organization
uses to measure progress?
a) Goal
b) Evaluation criteria
c) Indicator
d) Metric

Answer: d. Metric.
Explanation: Metric is a quantifiable level of an indicator that an
organization uses to measure progress.

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Enterprise Analysis

Quiz 7

Which of the following is the process of defining and analyzing the


dangers to individuals, businesses, and government agencies posed by
potential natural and human-caused adverse events?

a)

Risk management

b) Risk elicitation
c)

Risk analysis

d) Risk communication

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Enterprise Analysis

Quiz 7
Which of the following is the process of defining and analyzing the
dangers to individuals, businesses, and government agencies posed by
potential natural and human-caused adverse events?
a) Risk management
b) Risk elicitation
c) Risk analysis
d) Risk communication

Answer: c. Risk analysis.


Explanation: The risk analysis process uses brainstorming, statistical
analysis, and other tools in an attempt to define the most probable risks
and related action plans.

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33

Enterprise Analysis

Quiz 8

Which of the following techniques is used to validate whether the solution


meets original business needs and objectives of the customer?
a) Technology assessment
b) Verification process
c) Root cause analysis
d) Acceptance and Evaluation criteria definition

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Enterprise Analysis

Quiz 8
Which of the following techniques is used to validate whether the solution
meets original business needs and objectives of the customer?
a) Technology assessment
b) Verification process
c) Root cause analysis
d) Acceptance and Evaluation criteria definition
Answer: d. Acceptance and Evaluation criteria definition.
Explanation: Acceptance and evaluation criteria is used to validate
whether the solution meets business needs or not.

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35

Enterprise Analysis

Quiz 9

Which of the following compares two or more systems, states, services,

products, or things to determine the best viable choice?


a)

Risk identification

b) Cost-benefit analysis
c)

Risk analysis

d) Benchmarking

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Enterprise Analysis

Quiz 9
Which of the following compares two or more systems, states, services,
products, or things to determine the best viable choice?
a) Risk identification
b) Cost-benefit analysis
c) Risk analysis
d) Benchmarking

Answer: d. Benchmarking.
Explanation: Benchmarking establishes a measureable state, and compares
the like variables over time to see how exogenous events affect the
comparative benchmarking.

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Enterprise Analysis

Thank You

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38

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