This 4-day workshop provides hands-on training to troubleshoot issues in Windows Server 2003 and 2008 Active Directory. Participants will learn to diagnose problems with critical services, DNS, logon failures, replication failures, and more. The course teaches tools and skills to accelerate resolution times. Hands-on exercises cover troubleshooting replication, authentication, DNS, critical services, and optional domain controller performance issues. A maximum of 16 students with MCSE or MCITP certification and AD experience can enroll.
This 4-day workshop provides hands-on training to troubleshoot issues in Windows Server 2003 and 2008 Active Directory. Participants will learn to diagnose problems with critical services, DNS, logon failures, replication failures, and more. The course teaches tools and skills to accelerate resolution times. Hands-on exercises cover troubleshooting replication, authentication, DNS, critical services, and optional domain controller performance issues. A maximum of 16 students with MCSE or MCITP certification and AD experience can enroll.
This 4-day workshop provides hands-on training to troubleshoot issues in Windows Server 2003 and 2008 Active Directory. Participants will learn to diagnose problems with critical services, DNS, logon failures, replication failures, and more. The course teaches tools and skills to accelerate resolution times. Hands-on exercises cover troubleshooting replication, authentication, DNS, critical services, and optional domain controller performance issues. A maximum of 16 students with MCSE or MCITP certification and AD experience can enroll.
This 4-day workshop provides hands-on training to troubleshoot issues in Windows Server 2003 and 2008 Active Directory. Participants will learn to diagnose problems with critical services, DNS, logon failures, replication failures, and more. The course teaches tools and skills to accelerate resolution times. Hands-on exercises cover troubleshooting replication, authentication, DNS, critical services, and optional domain controller performance issues. A maximum of 16 students with MCSE or MCITP certification and AD experience can enroll.
troubleshooting a wide range of issues in Windows Server 2003 and Windows Server 2008 Active Directory. This will effectively reduce time to finding resolutions by teaching support staff key skills to effectively diagnose critical problems.
Windows Server 2003/2008: Active
Directory Troubleshooting Overview The updated WorkshopPLUS Windows Server 2003/2008: Active Directory Troubleshooting 4-day WorkshopPLUS course now covers Windows Server 2003, Windows Server 2008 and selected topics in Windows Server 2008 R2. The course provides participants with the skills required to understand and successfully troubleshoot Active Directory problems, including AD-related critical services, DNS issues, logon failures, Active Directory replication failures, as well as FRS and DFSR related issues. There is an optional module on troubleshooting domain controller performance. Students learn the tools used in Active Directory troubleshooting to help them accelerate time to resolution. Hands-on lab exercises reinforce key learnings. Advice about general disaster planning and server management is not included (see the Active Directory: Backup and Disaster Recover WorkshopPLUS course for disaster recovery planning). This workshop contains Level 300 content. Students are expected to already know Active Directory concepts. Students who do not have this knowledge might be very unsatisfied since this course does not teach core concepts, except those needed specifically to understand troubleshooting. Please review the student criteria information (on the next page) and contact your Microsoft Services representative to ensure that this workshop is appropriate to the students experience and technical expertise.
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Technical Highlights
Module 2: Troubleshooting Critical Services and
After completing this course, students will be able to
the Active Directory Critical services. The module covers
understand:
FSMO roles and key troubleshooting scenarios.
The dependencies of Active Directory on DNS, and
how to troubleshoot and diagnose DNS issues, including Windows Server 2008 RODC features.
How to identify Client Logon Authentication problems
such as Tokensize.
Flexible Single Master Scenarios. Introduces students to
Module 3: Troubleshooting Active Directory Issues
Related to DNS. Explains why AD is reliant on DNS and covers what AD administrators need to know about how AD uses DNS including the symptoms, causes, and resolution to DNS problems. Note: this workshop assumes
The processes supporting directory replication and
the student is already familiar with DNS.
troubleshooting.
Module 4: Troubleshooting Client Logon and
How to diagnose and correct common FRS and DFSR
Authentication. Guides students through common logon
problems that lead to Sysvol replication issues.
scenarios for client logon and authentication issues,
How to identify and troubleshoot key domain
including Secure Channel, Kerberos, and Tokensize
controller performance issues (optional, as time allows
problems. The module also covers auditing AD and
in the class).
delegation of administration. Module 5: Troubleshooting Active Directory
Target Audience To ensure the high-quality knowledge transfer students expect from this 4-day workshop, class size is limited to a maximum of 16 students who meet the following criteria:
Senior or top-level IT staff possessing at a minimum
MCSE-level certification in Microsoft Windows 2003 and/or MCITP in Windows 2008.
Operating-environment infrastructure architects with a
solid understanding of AD.
Windows 2000/2003 Server administrators with solid
understanding of AD.
Escalation support staff (top-tier only)
Replication. Focuses on the replication topology and the
tools and methods used to diagnose and resolve AD replication issues. A wide range of troubleshooting scenarios are discussed along with solutions. The module builds on the troubleshooting tools covered in previous modules. RODC replication and troubleshooting are explained. There is an in-depth discussion of common issues with USN Rollback, Lingering Objects, Secure Channels and trusts. Module 6: Troubleshooting FRS and DFSR. Covers the role of FRS and DFSR in an Actve Directory domain and the replication process. The module discusses a range of troubleshooting scenarios, tools, and solutions for both FRS and DFSR. Module 7 (Optional, as time allows): Troubleshooting
Syllabus
Domain Controller Performance. Focuses specifically on
This workshop runs a FULL 4 days. Students should
identifies operating system performance and hardware
anticipate consistent start and end times for each day.
Early departure on any day is not recommended.
typical performance issues and causes. The module
issues. Third-party drivers and agents issues are discussed. Performance troubleshooting tools are introduced and
Module 1: Introduction to Active Directory
explained. To reinforce learning, many common
Troubleshooting. Introduces the basic methodology for
troubleshooting scenarios are introduced and discussed in
troubleshooting Active Directory issues.
depth.
This data sheet is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
