Facilitated by:
Rebecca Hession
Organizational Greatness
Foundation
What Is Organizational Greatness?
Not only
But
Absolute performance
Performance relative to
your potential
Intensely loyal
customers
Customer satisfaction
Employee satisfaction
Business as usual
Foundation
Intensely loyal and
engaged employees
Distinctive contribution
Drawing From the Best
Foundation
Roadmap
Mind Set
Foundation
Skill Set, Tool Set
Definition of a Paradigm
The way we see,
understand, and interpret the
world; our mental map.
Video
The Whole-Person Paradigm
Roadmap
Foundation
Levels of Engagement
Foundation
6&7
What About Your Team?
When treated as a whole
person they volunteer their
best efforts
When treated as things they
withhold their commitment.
Foundation
Dont you?
What About Your Team?
Where are the people on
your team?
Foundation
How much of their talent,
passion, and commitment
are they volunteering?
Peter Drucker
The most valuable assets of a 20th-Century
company were its production equipment. The most
valuable assets of a 21st-Century institution, whether
business or nonbusiness, will be its knowledge
workers and their productivity.
Peter Drucker, Management Challenges for the
21st Century
Four Chronic Problems
and Their Solution
Foundation
The 4 Imperatives of Great Leaders
Foundation
The Whole-Person Paradigm
Drives What Great Leaders Do
Foundation
Imperative 1: Inspire Trust
Inspire Trust
14
Inspire Trust: Mind-Set
Mediocre Leader: I get things done because Im
the boss (formal authority).
Great Leader: I get things done through personal
influence and credibility (informal or moral
authority).
Inspire Trust
15
And the data says.
Over 54,000 people were surveyed and
asked to identify the essential qualities of a
leader integrity was, by far, the number
one response.
FranklinCovey
The Impact of Trust
Inspire Trust
18
Imperative 2: Clarify Purpose
Clarify Purpose
30
How Purpose and Vision Fit
Clarify Purpose
32
Clarify Purpose: Mind-Set
Mediocre Leader: As long as people have a clear
job description, theyll be fine.
Great Leader: If a clear and compelling vision
exists, people will volunteer their best efforts.
Clarify Purpose
31
Clarify Team Purpose
A clear purpose answers
three questions:
Clarify Purpose
Job to be done. What is the
specific job your customers
are hiring you to do?
Strategic link. How does
your team connect with the
organizations mission and
strategy?
Money-making model. How
does your team contribute to
the economic model of the
organization?
33
Video
The Job to Be Done
The Job to Be Done Debrief
What is the difference between a job to be
done and a functional description of your
team?
What does it mean to be hired to do
something?
Clarify Purpose
Imperative 3: Align Systems
Align Systems
56
Align Systems: Mind-Set
Mediocre Leader: Everything is so dependent
on me.
Great Leader: Enduring success is in the
systems.
Align Systems
57
What Is a Great System?
System: A process, method, or set of procedures
for doing something.
Great System: A system that
Is aligned to achieve your highest priorities.
Enables people to give their best.
Operates independently of the leader.
Endures beyond the leader.
Align Systems
58
Misaligned Systems
A misaligned system:
Drives behaviors that are counterproductive
to top priorities.
Often goes unquestioned and unexamined.
Saps energy, motivation, and creativity.
Four Essential Systems
Align Systems
59
Data from FranklinCoveys xQ
(Execution Quotient) Research
1.
1.
1.
1.
Do work teams have clear, measurable
goals?
9%
Do individuals stay diligently focused on
the most important goals?
14%
Are success measures tracked
accurately and openly?
10%
Do work teams plan together how to
achieve their goals?
16%
Align Systems
The 4 Disciplines of Execution
Align Systems
60
The Value of Clear Goals
In the absence of clearly defined goals, we become
strangely loyal to performing daily acts of trivia.
Align Systems
Unknown
Discipline 1: Focus on
the Wildly Important
Wildly Important Goals (WIGs) are the vital few
goals that must be achieved to fulfill the purpose,
or nothing else you achieve really matters much.
Pretty Important Goals (PIGs) are goals that
represent the many good things you can do.
PIGs are the enemy of WIGs!
Align Systems
61
WIG Builder
Align Systems
63
WIG Builder
Align Systems
64
Discipline 2: Act on
the Lead Measures
The 80/20 rule states that 80
percent of results flow from
20 percent of activities.
As a team, you must ask
yourselves: What critical
activities, if done with
excellence, will have the
greatest impact on results?
Align Systems
65
The 4 Disciplines of Execution
Align Systems
60
Imperative 4: Unleash Talent
Unleash Talent
100
Unleash Talent: Mind-Set
Mediocre Leader: I need to constantly motivate
and manage my people to get results.
Great Leader: My job is to release the talent and
passion of our team toward our highest priorities.
Unleash Talent
101
Video
Control vs. Release
Three Leadership Conversations
Unleash Talent
102
Leadership Conversation Reminders
Every time you open your mouth, you create
culture.
These are the 80/20 conversations.
They can be formal or informal, short or long.
You are having them already, whether
consciously or not.
Look constantly for opportunities to turn a
normal conversation into a leadership
conversation.
Unleash Talent
103
The Leadership Choice
Action Planning
139
What Great Leaders Do
Action Planning
138
Rebecca Hession
FranklinCovey
317.877.9934
