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Quality Operating Process: Manual of Operations Care of Patients

This document outlines the policies and procedures for patient care at Dr. Ram Manohar Lohia Combined Hospital in Lucknow, India. It establishes that all patients will receive quality care appropriate to their needs, in accordance with hospital-wide standards and evidence-based practices. Treatment will be properly ordered and documented by clinicians, and patients' response to care will be discussed among clinical and nursing staff. Referrals to other specialists within or outside the hospital are allowed as necessary. The goal is to provide optimal care for each patient through a systematic approach.

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Prabhat Kumar
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628 views4 pages

Quality Operating Process: Manual of Operations Care of Patients

This document outlines the policies and procedures for patient care at Dr. Ram Manohar Lohia Combined Hospital in Lucknow, India. It establishes that all patients will receive quality care appropriate to their needs, in accordance with hospital-wide standards and evidence-based practices. Treatment will be properly ordered and documented by clinicians, and patients' response to care will be discussed among clinical and nursing staff. Referrals to other specialists within or outside the hospital are allowed as necessary. The goal is to provide optimal care for each patient through a systematic approach.

Uploaded by

Prabhat Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Dr.

Ram Manohar Lohia Combined


Hospital , Lucknow
Quality Operating
Process
Document No :
RML/PCP/01
Manual of Operations
Care of Patients
Date of Issue :
15/1/2008
Service Name :
Care of Patients
Operational Policy
Date Created : 15-01-2008
Approved By :
Chief Medical Superintendent
Name :
Signature :
Reviewed By :
Medical Superintendent
Name :
Signature :
Issued By :
Director
Name :
Signature :
Responsibility of Updatin :
Medical Superintendent
Name :
Signature :
Manual of Operation 1
Dr. Ram Manohar Lohia Combined
Hospital , Lucknow
Quality Operating
Process
Document No :
RML/PCP/01
Manual of Operations
Care of Patients
Date of Issue :
15/1/2008
Sl.Order Particulars
A
Purpose
B
cope
C
Polic!
A. Purpose: "o pro#ide $uideline instruction %or ensurin$ uni%orm care o% the patient.
B. Scope: Hospital &ide
C. Policy:
Manual of Operation '
Dr. Ram Manohar Lohia Combined
Hospital , Lucknow
Quality Operating
Process
Document No :
RML/PCP/01
Manual of Operations
Care of Patients
Date of Issue :
15/1/2008
1. All patients approachin$ the hospital %or medical treatment will recei#e care
appropriate to their healthcare need and scope o% ser#ices pro#ided b! the
hospital.
'. (ualit! o% medical care will be same in all care settin$s o% the hospital and no
discrepanc! o% an! sort will be %ollowed in the pro#ision o% medical care.
). All treatment orders would be si$ned, dated and timed b! the concerned clinician.
*Re%er to Medical Record Polic!+.
,. An! treatment order initiated b! a hospital-s clinician di%%erent %rom the primar!
treatin$ consultant o% the patient will be countersi$ned b! the primar! treatin$
consultant within ', hours.
.. /ncase re0uired the primar! treatin$ consultant o% the patient ma! consult other
care pro#iders a#ailable within the hospital %or patients care related issues.
1. Patients response to treatment ,his 2her health status , %urther treatment plan etc
will be discussed amon$ the clinical and nursin$ sta%% in#ol#ed in pro#ision o%
care to the patient
3. "he primar! treatin$ consultant can re%er the patient to other clinical specialt!
either within the hospital or to the identi%ied e4ternal healthcare institutions i% the
patients medical need demand the same *Re%er Polic! o5 Re%erral o% Patients+.
6. "he clinicians ma! resort to e#idence based medicine which is the conscientious,
e4plicit and 7udicious use o% current best e#idence in makin$ clinical decisions
about the care o% indi#idual patients.

Clinicians are encouraged to consider te follo!ing points in using e"idence
#ased $edicine for te pro"ision of opti$u$ care to te patients !ic are :
a. Con#ert in%ormation need into answerable 0uestions.
b. "rack down the best e#idence to answer the 0uestion *with ma4imum
e%%icienc!+.
c. Criticall! appraise the e#idence %or its #alidit! and use%ulness.
d. /nte$rate appraisal results with clinical e4pertise and patient #alues.
e. 8#aluate outcomes.
Manual of Operation )
Dr. Ram Manohar Lohia Combined
Hospital , Lucknow
Quality Operating
Process
Document No :
RML/PCP/01
Manual of Operations
Care of Patients
Date of Issue :
15/1/2008
All department/areas are advised to strictly adhere to the approved departmental SOPs
for various procedures/management.
Manual of Operation ,

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