Status Seat number(s) cancelled Seat number(s) reserved in NEW ticket (after cancellation)
Seat number(s) L16 L15
Seat number(s) reserved in OLD ticket (before cancellation) L15, L16
Your booking transaction number for this ticket is 22855235 Please find your new ticket below. We wish you a pleasant journey.
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eTICKET
Need help with your trip? (022)25291999/ 25274999 care@[Link]
Mumbai Bangalore Sunday, August 11, 2013
Ticket no: TF9568558433 PNR no: TS-RB5362171ETR/1453061
Seabird Tourists
Volvo A/C Multi Axle SemiSleeper (2+2)
02:00 PM
Reporting time
02:15 PM
Departure time
Boardings point details
Sion
Location
Patel Travels
Landmark
Mr Melvin Jose
Seat No.L15 Total Fare :Rs.
1,449
Terms and Conditions
1. redBus* is ONLY a bus ticket agent. It does not operate bus services of its own. In order to provide a comprehensive choice of bus operators, departure times and prices to customers, it has tied up with many bus operators. redBus's advice to customers is to choose bus operators they are aware of and whose service they are comfortable with. redBus responsibilities include:
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(1) Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its network of bus operators (2) Providing refund and support in the event of cancellation (3) Providing customer support and information in case of any delays / inconvenience
redBus responsibilities do NOT include: (1) The bus operator's bus not departing / reaching on time. (2) The bus operator's employees being rude. (3) The bus operator's bus seats etc not being up to the customer's expectation. (4) The bus operator canceling the trip due to unavoidable reasons. (5) The baggage of the customer getting lost / stolen / damaged. (6) The bus operator changing a customer's seat at the last minute to accommodate a lady / child. (7) The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus). o (8) The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point. 2. The departure time mentioned on the ticket are only tentative timings. However the bus will not leave the source before the time that is mentioned on the ticket. 3. Passengers are required to furnish the following at the time of boarding the bus: (1) A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail). (2) A valid identity proof Failing to do so, they may not be allowed to board the bus. Change of bus: In case the bus operator changes the type of bus due to some reason, redBus will refund the differential amount to the customer upon being intimated by the customers in 24 hours of the journey. Amenities for this bus as shown on redBus have been configured and provided by the bus provider (bus operator). These amenities will be provided unless there are some exceptions on certain days. Please note that redBus provides this information in good faith to help passengers to make an informed decision. The liability of the amenity not being made available lies with the operator and not with redBus. In case one needs the refund to be credited back to his/her bank account, please write your cash coupon details to support@[Link] * The home delivery charges (if any), will not be refunded in the event of ticket cancellation In case a booking confirmation e-mail and sms gets delayed or fails because of technical reasons or as a result of incorrect e-mail ID / phone number provided by the user etc, a ticket will be considered 'booked' as long as the ticket shows up on the confirmation page of [Link] Grievances and claims related to the bus journey should be reported to redBus support team within 10 days of your travel date.
Cancellation time After12:00 PMon 10th Aug Between12:00 PMon 9th Aug-12:00 PMon 10th Aug Till12:00 PMon 9th Aug Cancellation charges Rs. 1449 Rs. 289.8 Rs. 144.9
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Whom should i call?
For boarding point related (022)25291999/ 25274999 For time related (022)25291999/ 25274999 For cancellation and refunds Call 39412345(toll-free) or email us to care@[Link]
