PROCESS MINING
As a Process Management Technique
Introduction
Process mining uses the history data in the IT systems. IT system already records all steps of the process in execution. With process mining, you get a process model from these data. This way, your real process, and actual business rules, can be discovered automatically.
Find deviations between your plan and reality
You have designed your process for a reason. Find out how it keeps up in reality
Objective information on whether a particular process is actually followed as prescribed. You may have a process that is welldefined, but not tightly enforced by your IT systems. Helps to see how a process is handled in real life. Allows you to compare processes.
It's not only for business processes Any operational process that is observable can be analyzed.
Process mining was developed with business processes in mind. But works for any process that can be observed. Can be used to analyze real-life usage processes of consumer devices, medical systems, and large-scale embedded systems. If your application, or any process really, is not observable yet it can be instrumented to produce detailed usage data. Analyzing these data with process mining gives you valuable insight on which functionality your users access, and how they navigate your product
Classification
Discovery
No existing model, based on an event log some model is constructed
Conformance
There is an existing model. This model is compared with the event log and Gaps between the log and the model are analyzed.
Extension
There is an existing model. This model is extended with a new aspect or perspective, i.e., the goal is not to check conformance but to enrich the model.
Software's
Process Mining ProM Framework ProM Import Framework