Kimberly Hernandez
416.904.7991 kimberly.hernandez93@gmail.com 11 Valley Woods Road, North York, ON M3A2R4
HIGHLIGHTS AND
SKILLS
OBJECTIVE
Seeking an internship position where I can use my growing digital
media knowledge and strong verbal and written communication skills
to assist in the marketing and promotion of content.
Proven ability to determine
answers and solutions quickly
Successful in communicating
information to customers
regarding products and services
Refined planning and
organizational skills that balance
work and team support in a timely
and professional manner
Proficient in Microsoft Office and
Adobe Creative Suite
EXPERIENCE
TORONTO BOTANICAL GARDEN CAF, 05/2013 to 10/2015
Caf Attendant
Managed an online social media page using Facebook
Insights to attract new visitors and to alert returning customers
of daily specials/events resulting in a 77% increase in page
visits
Ensured the smooth flow of the caf by creating inventory lists,
placing product orders and building customer relationships
leading to repeat business
Selected by management to train new staff members to
ensure consistent and excellent customer service
EDUCATION AND
COURSE WORK
THE CORD STUDENT NEWSPAPER, 12/2014 to 04/2015
Opinion Columnist
Wrote opinion pieces that provided an entertaining analysis
and a personal outlook on an array of topics
Assisted the Editor-in-Chief in coming up with weekly topics for
the Campus News section
Postgraduate Certificate Program
DIGITAL MEDIA MARKETING
George Brown College
Toronto, ON
January - December 2016
PEER HELP LINE, 09/2013 to 01/2014
Student Connect Member
Coordinated an inclusive and safe space on campus for
students to participate in de-stressing activities to generate
awareness and a focus on maintaining mental health
Created promotional posters using Adobe Photoshop
designed to increase exposure around campus
Relevant Courses:
Database Marketing Strategies
Web & Content Marketing
Social Media Marketing
Marketing Management
Honours Bachelor of Arts
COMMUNICATION STUDIES
Wilfrid Laurier University
Waterloo, ON
2011-2015
COMMUNICATION STUDENTS ASSOCIATION, 09/2013 to 04/2014
Promotions Executive
Executed promotional activities for events such as Meet the
Profs by making posters, sharing social media content and
drafting emails to generate student interaction and
involvement with the club