This document provides a checklist of 10 common issues that could cause an internet connection problem and suggested actions to resolve each one:
1. Loose or unplugged network cables, switched off wireless radio, or unplugged router. Ensure network hardware is plugged in and switched on.
2. Website being temporarily offline. Try connecting to multiple popular websites to check if the problem is isolated.
3. IP address conflict between devices. Release and renew IP address or manually change it to resolve.
4. Malfunctioning firewall software blocking valid internet traffic. Temporarily disable software firewalls to determine if they are the cause.
5. Being out of range of the wireless access point.
This document provides a checklist of 10 common issues that could cause an internet connection problem and suggested actions to resolve each one:
1. Loose or unplugged network cables, switched off wireless radio, or unplugged router. Ensure network hardware is plugged in and switched on.
2. Website being temporarily offline. Try connecting to multiple popular websites to check if the problem is isolated.
3. IP address conflict between devices. Release and renew IP address or manually change it to resolve.
4. Malfunctioning firewall software blocking valid internet traffic. Temporarily disable software firewalls to determine if they are the cause.
5. Being out of range of the wireless access point.
Original Description:
this includes a 10 samples of Network Problems with Solutions
This document provides a checklist of 10 common issues that could cause an internet connection problem and suggested actions to resolve each one:
1. Loose or unplugged network cables, switched off wireless radio, or unplugged router. Ensure network hardware is plugged in and switched on.
2. Website being temporarily offline. Try connecting to multiple popular websites to check if the problem is isolated.
3. IP address conflict between devices. Release and renew IP address or manually change it to resolve.
4. Malfunctioning firewall software blocking valid internet traffic. Temporarily disable software firewalls to determine if they are the cause.
5. Being out of range of the wireless access point.
This document provides a checklist of 10 common issues that could cause an internet connection problem and suggested actions to resolve each one:
1. Loose or unplugged network cables, switched off wireless radio, or unplugged router. Ensure network hardware is plugged in and switched on.
2. Website being temporarily offline. Try connecting to multiple popular websites to check if the problem is isolated.
3. IP address conflict between devices. Release and renew IP address or manually change it to resolve.
4. Malfunctioning firewall software blocking valid internet traffic. Temporarily disable software firewalls to determine if they are the cause.
5. Being out of range of the wireless access point.
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Network
Problems
When you suddenly
cannot connect to the Internet, any of several things could be wrong. Use this checklist to find and solve common Internet connection problems.
1. Unplugged Network Cable
Unplugged or loose network cables are one of the most common reasons why you might suddenly find yourself unable to connect to the Internet. That's a problem on wireless networks, but on most laptops the wireless-fidelity (Wi-Fi) radio can be inadvertently shut off instead. On home networks, it's also possible that someone unplugged the router. Action: Ensure your wired or wireless network hardware is switched on and plugged in.
2. Website Temporarily Offline
What may seem to be a network problem connecting to the Internet is sometimes simply a Web site (or whatever server is on the other end of the connection) being temporarily offline. Action: Before assuming your Internet connection is faulty, try visiting several popular
3. IP Address Conflicts If your computer and another on the network both have the same IP address, the conflict between them will prevent either from working properly online. Action: To resolve an IP conflict, follow these instructions to release and renew your IP address. If your network uses static IP addresses, manually change your IP to a different number.
4. Computer Firewall Malfunctions Firewall software running on most computers is intended to prevent unwanted network traffic from disrupting its operation. Unfortunately, these software firewalls can malfunction and start blocking valid Internet traffic. When two software firewalls, such as Windows Firewall plus a third-party 201 product, are installed on the
Action: If you have recently installed or upgraded software firewalls on your computer, temporarily disable them to determine whether it may be the cause of
5. Outside Wireless Signal Range
The performance of Wi-Fi network connections depends on distance between the device and the wireless access point. The farther away a Wi-Fi device is, the slower the local connection generally runs, until it breaks altogether. Wireless signal interference in the area can also limit the effective range of a Wi-Fi connection. Whenever you are unable to reach the access point, you also cannot connect to the Internet, obviously.
6. Wireless Network Configuration
Wi-Fi networks with encryption options like WPA or WEP turned on require computers to use matching security keys when connecting. If someone changes the encryption keys or password on the access point, devices that worked before will suddenly be unable to establish sessions and Internet connections. Likewise (though less likely), if the access point settings are changed to require using a specific Wi-Fi channel number, some computers may be Action: Confirm that the Wi-Fi channel number unable to discover it. on your router have not and encryption keys recently changed (check with the network administrator if necessary). When using a hotspot, follow the provider's instructors for
7. Broadband Router or Access Point
Malfunctions Home networks that use broadband routers are easier to manage than those without one, but technical glitches with the router can also prevent computers from connecting to the Internet. Router failures are caused by overheating, excessive traffic, or simply a faulty unit. Typical symptoms of a flaky router include computers on the network not being able to obtain IP addresses, or the router console not responding to requests. Action: Check the router's lights and console if possible to ensure it is
8. Blocked By Your Service Provider
Internet Service Providers (ISPs) can choose to block access from your account if you fail to make payment or otherwise violate the provider's Terms of Service. Especially when using paid hotspots that charge by the hour or day, sometimes people forget to keep their subscription updated. Other common reasons an ISP might block your account include exceeding bandwidth caps, sending spam email, and downloading illegal or inappropriate content. Action: Contact your ISP if you suspect your account has been blocked.
9. Computer Glitches Computers suffer from technical glitches or malfunctions. Although relatively uncommon nowadays, a computer's network adapter hardware might suddenly fail due to overheating or age. Failures in the operating system software that control the adapter, on the other hand, can occur frequently especially with computers that are heavily used. Viruses and worms also may disable or block a computer's network interfaces from functioning properly. If using a laptop or other mobile device, transporting it from one Action: Check the computer andthe remove location to another can corrupt state any of its malware that you will find. On Windows network. computers, try resetting the network connection. Reboot the computer if necessary
10. Network Downtime
Those using satellite Internet service may notice they cannot connect to the Internet during periods of very bad weather. Providers in dense urban areas (including cellular Internet carriers) sometimes are unable to support peaks in network traffic that causes sporadic outages for some customers. Action - If all else fails, contact your Internet provider to verify whether they are experiencing an outage. Some providers also give advice on troubleshooting problems connecting to their network.
Task for the day:
List Down Computer and Network Errors
Directions: In this worksheet, you will write the computer errors/problems, error messages and the network problems you encountered.
Assignment: Surf for the networking hardware / networking tools and equipment need for maintaining networks. List at least 3 networking hardware / networking tools and equipment
