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Melissaguerraresume

Melissa Guerra has experience in social media marketing, client services, and brand ambassador roles. She graduated from Illinois State University with a Bachelor's degree in Communication Studies and studied abroad in both Paris and Zurich. Her professional experiences include internships managing social media for a photography company and performing market research for a loyalty program. She is currently a Brand Ambassador for Banana Republic. Guerra has been involved with honors societies and mentoring programs at her university.

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66 views1 page

Melissaguerraresume

Melissa Guerra has experience in social media marketing, client services, and brand ambassador roles. She graduated from Illinois State University with a Bachelor's degree in Communication Studies and studied abroad in both Paris and Zurich. Her professional experiences include internships managing social media for a photography company and performing market research for a loyalty program. She is currently a Brand Ambassador for Banana Republic. Guerra has been involved with honors societies and mentoring programs at her university.

Uploaded by

api-278135776
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Melissa Guerra

Phone: (630) 854-4880 Email: melissa.guerra31@icloud.com


Twitter: @MelissaGuerra31 LinkedIn: linkedin.com/in/melissaguerra

MG

Education
Illinois State University
Normal, IL
Bachelor of Science, Communication Studies
May 8, 2015
Novancia School of Business
Paris, France May June 2014
Major GPA 3.42/4.0
Professional Experience
Social Media and Digital Marketing Intern e3 Photography
Chicago, IL Summer 2015
Monitored Facebook page and authored posts
Assisted in email marketing campaigns
Conducted competitive analysis of competitors social media presence
Client Services Intern InteQ Insights
Oakbrook, IL Summer 2014
Managed three retail accounts and problem solved for customer service needs
Developed demographic analysis to aid in market research for three retail loyalty
programs
Lead team of six interns conducting a social media and website competitive analysis
Co-authored recommendations for improvements to social media and website presence
leading to extensive redesign and implementation
Brand Ambassador Banana Republic
Naperville, IL Current
Representative of Banana Republic brand aesthetic
Interact with approximately 50 customers daily, improving their experience with a warm,
friendly approach, and enthusiasm to answer questions
Articulate knowledge about product to customers
Student Leadership Experience
Member Public Relations Student Society of America (PRSSA)
Fall 2013 Spring 2015
Awarded PRSSA Outstanding Senior 2015
Awarded 2015 PRSSA Member of the Year
Member of development committee planning monthly socials and fundraisers
Mentor for new PRSSA chapter members
Writer for chapter blog and newsletter
Member Lambda Pi Eta - Communication Honors Fraternity
Spring 2015- Current
Awarded based on academic excellence and dedication to Communication Studies
field
Mentor Study Abroad Mentor Program
Fall 2014- Spring 2015
Prepare students to study abroad for the first time
International Education Experience
Novancia School of Business
Paris, France May 2014- June 2014
Studied international marketing and intercultural management
Organized excursions exploring European cities
Composed research and prepared presentations on various global and international
marketing campaigns
Zurich International School
Zurich, Switzerland Jan. 2006 Aug. 2008
Developed awareness of living and learning in an intercultural community
Empathy for work and cultural dynamics and differences
Skills and Certifications:
Microsoft Office Suite, Twitter, Facebook Pages, InDesign, Photoshop, Lyris, AP Style, APA,
Hootsuite

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