• Describe an important decision you made in the absence of your boss.

• i always seem to be asked the same question over and over again. what can you
contibute to this company?
• What is more important, loyalty or honesty? This can be tricky. It's easy to be
loyal to anything, but honesty is doing the right thing all the time or if you do
mess up, telling the truth and not trying to cover it up.
• Please describe an occasion when you have looked beyond the constraints of the
immediate situation to solve a problem. What approach did you take and what
was the main outcome?
• How would you handle the situation if your supervisor gave you two projects with
the same dealine?
• I was asked in a interview so what do you bring to this job?
• How do you think your leadership style would contribute to our dynamic
environment? 2. Describe how you will lead your team in meeting daily
deadlines. 3. What is the most difficult ethical situation that you have encountered
professionally and how did you handle it? 4. What does the word transparency
mean to you? 5. What would be the five factors that would make you choose one
position over another?
• Describe a time you had to go along with something you didn't agree with.
Describe a time when you had to break the rules and what was the outcome.
• I have repeatedly been asked why a company should hire me, since, as a military
spouse, I'm "guaranteed" to move away in a few years.
• Tell me about a time when you had to deal with a co-worker who wasn't doing
his/her fair share of the work. What did you do and what was the outcome?
• Give me an example of a time when you took the time to share a co-worker's or
supervisor's achievements with others?
• Tell me about a time that you didn't work well with a supervisor. What was the
outcome and how would you have changed the outcome?
• Have you worked with someone you didn't like? If so, how did you handle it?
• Tell me about a time that you helped someone.
• Tell me about a time that you misjudged a person.
• How do you get along with older (younger) co-workers?
• Why do you think you will be successful at this job?
• As my resume reflects, I have been successful at each of my previous places of
employment. My research of your company, the job description outlined, and the
information we've exchanged today, lead me to believe I have the skills and
experience for which you are looking; and I'm eager to be a contributing
employee.
• What would you do differently if you could start your working life over?
• Looking back over my career, I would have returned to school much earlier to
complete my Masters degree. Even though I got my degree later than I had
originally anticipated, I never lost sight of the goal.
• How do you balance life and work?
• The interviewer wonders if you've made arrangements for the days when your
child is too sick to go to school and/or daycare or if you're "out of there" as soon
as it's quitting time.
• Best Answer: Being organized helps me balance my professional life and personal
life. Consequently, I can be fully engaged while I'm at work. For those
unexpected times, I have a good back-up system of child care for my children.
• What is your preferred way to communicate?
• This is a good opportunity to show you understand the importance of adjusting
your preferences when necessary.
• At home, I enjoy talking on the phone and emails. At work, I follow the
established pattern. Each of my bosses, in the past, has had a preferred method
I've followed their lead.
• Do you check voicemail and email when on vacation?
• The interviewer is wondering whether they will always be able to find you.
• Best Answer: While on vacation, I can be reached for emergencies; however, I
also know the people with whom I work are very capable of making good
decisions while I'm away. I understand the importance of recharging my battery.
• What is your favorite book? How about your favorite movie?
• The interviewer wants to know whether you read to stay current and if you will
you fit into the company culture.
• Best Answer (include your personal favorites): I read many different kinds of
books. My current "favorite" book is The World is Flat by Thomas Friedman. My
favorite movie? Miracle on Ice.
• What historical figure do you admire and why?
• The interviewer wants to know whether you are well read and what characteristics
you admire.
• Best Answer (include historical figures you personally admire): Personally, I most
admire Abigail Adams, John Adam's wife; professionally I admired the leadership
style of Ronald Reagan.
• What did you do during this six month gap in employment?
• Everyone, at some point, will probably have a gap in employment. Do not "waste
it".
• Best Answer: For the first month, I worked on my "to do list" at home and
accomplished a great deal. Then I began building a plan to reenter the workplace.
While it took a little longer than I'd anticipated, I've learned a great deal about
myself, am rested and looking forward to new challenges in the workplace.
• What led you to this point in your life?
• The interviewer wants to know if you are unhappy, frustrated, or lost?
• My "road of life" has been interesting, sometimes challenging and always
rewarding. The steps along the way that have led to this point in my life are, in
some ways, very different than I had imagined; however, I like who I am today in
part because of my past. An example is when the second company on my resume
suddenly closed their doors during a down-turn in the economy. For a very brief
time, the road ahead was unknown; however, I discovered I had previously
untapped strengths such as perseverance.
• Start with your graduation from college and explain the rationale behind each of
your career moves.
• When I graduated from college, I was immediately recruited by the ABC
Company. As my resume reflects, I received two promotions and then a recruiter
contacted for the position at the XYZ Company. I've been there for the past 4
years and have learned a great deal, while making significant contributions to my
department.

• Also, explain the thinking process that went into make each of those decisions.
•
• For my first job, I was happy to know I would be working in a job that utilized
my education. It was exciting to know that within just a few weeks of graduation,
I had my first paycheck. My thinking behind the XYZ position centered on the
fact that they have a global presence, it was a definite promotion and positioned
me to be a viable candidate for the marketing position with your company.
• How many hours a day/week do you need to work to get the job done?
• I use my time efficiently at work and, for the most part, it's not the number of
hours I work; but how effective my time has been to accomplish the job. I'm sure
my references will tell you I was more than willing to put in the time to be sure
the job was completed as quickly and as professionally as possible.
• If you stayed with your current company, what would be your next move?
• The upward mobility at my current company would most likely be in the global
marketing department.
• How do you measure success?
• I measure professional success by the standards of the company for which I work,
the feedback I receive from my peers, supervisors and subordinates. Personally, it
is to know I'm regarded as a good husband, father and member of society.
• Describe your dream job.
• As a child, I dreamed of being the starting pitcher for the Chicago Cubs. When I
realized I did not have a fast ball, or a change -up; I concentrated on my skills in
marketing because I realized it is an area where I not only can make significant
contributions, but I enjoy using my talent in a corporate environment.
Contact Information
The first section of your resume should include information on how the employer can
contact you, or your contact information can be printed on the front of a standard size
business card with your career highlights on the back.

First Last Name

Street Address
City, State, Zip
Phone (Cell/Home)
Email Address

Career Highlights

• A mini resume lists your key achievements and skills.

• The best way to present the information is in a bulleted list format.

Mini Resume Sample #1

Janet Miller
848 Excelsior Circle
Stanford, MI 09991
999-999-999
jmiller@abcd.com

Career Coach

• Certified Workforce Development Professional with 14 years experience as a

Career Specialist.
• Ability to provide career counseling, coaching, and job seeker services.
• Expertise at identifying values, developing possible career paths, and developing
strategies for entering a career.

Mini Resume Sample #2

John Smith
848 Abbott Road
Stillfield, CT 08888
999-999-999
jsmith@abcd.com

Computer Programmer

• Five years experience in successful design, development, and support of live use
applications.
 • C++, Java, C, ASP.NET, SQL, MS Visual Studio, Eclipse, JBoss, Tomcat.
• Certifications: CCNA, Unicenter Certified Engineer.

Sample Targeted Resume - Human Resources

_______________________

FirstName LastName
Street, City, State, Zip
home: 555.555.5555
cell: 566.486.2222
email: email@email.com

SUMMARY OF PROFESSIONAL QUALIFICATIONS

• Experienced manager with expertise in human relations and project management

• Extensive background in staff recruitment and retention
• Staff training and development
• Superb written and oral communication skills
• Organizational and Strategic Planning
• Management Coaching
• Program Marketing
• Contract negotiation and compliance
• Knowledge of Federal and State Employment Law

PROFESSIONAL AFFILIATIONS

• Society of Human Resources Management

• Portland Human Resources Management Association

PROFESSIONAL EXPERIENCE

CLINICAL DIRECTOR
Riverbend Inc., 2000-2005

• Senior Management of a Joint Commission on Accreditation of Healthcare Organizations

(JCAHO) accredited treatment facility. Responsible for all aspects of program
management; clinical, administrative, fiscal.
• Responsible for recruiting, orienting, training and supervising 50 staff, was able to reduce
staff turn over from 68% to 14% by improving staff orientation and training, professional
development, and mid-level management coaching.
• Oversight of all aspects of staff performance; performance evaluation, progressive
discipline, mediation of staff disputes and grievance procedures in accordance with state
and federal laws.
• Leadership in the setting and achieving of strategic and organizational goals.
• Established training programs for staff in regard to all aspects of workplace performance
and professional development.
• Program Marketing, increased annual revenue by 38%.

PROGRAM DIRECTOR
R. Dykeman Center, 1998-2000
 • Administrative, clinical, fiscal and human resources management of a large outpatient
mental health center; 60 full time employees and 45 contract employees housed in
various locations.
• Responsible for the recruitment and supervision and performance evaluation of clinical,
administrative and medical staff.
• Provided training to enhance workplace performance at all levels of staffing.
• Nominated as Training Co-ordinator for the West Seattle Mental Health Consortium,
providing training as the a trainer or contracting with relevant professionals to provide
training in the areas of culturally relevant services, professional ethics and law, and areas
of professional development as requested by staff members.
• Concurrently completed a two-year certificate program in Organizational Development
and Leadership as the recipient of a merit scholarship by the Microsoft Corporation.
• Independent Consultant to several small businesses, law firms, non-profit agencies and
school districts on staff grievance procedures, team building and the setting and
achieving of organizational goals.

PROGRAM DIRECTOR
Family Reconciliation Services, 1988-1998

• Provided program management of the largest FRS contract in Washington State.

• FRS was responsible for providing in-home crises counseling to families on a 24/7 basis.
• Responsible for the recruitment, orientation, supervision and performance evaluation of
up to 45 Master's level clinicians.
• During this 10-year period, increased the ethnic diversity of staff from 0% to 36%
providing more culturally relevant services to the community served.
• Served as organizational and clinical consultant to a variety of organizations including
Bellevue School District; Port S'klallam Tribal Health Board; Eastside Mental Health;
Renton Area Youth & Family Services; as well as several businesses and law firms.
• Completed the training required to become an American Association of Marriage and
Family Therapists (AAMFT) Approved Supervisor.

CLINICAL DIRECTOR - Chemical Dependency Treatment Programs

Rogue Valley Medical Center, 1985-1988

• Hired by the medical center to design and implement a residential treatment program.
• Responsible for the recruitment and hiring of all staff; medical, administrative and clinical.
• Responsible for public relations and Program Marketing
• Developed compensation structure and performance management and employee training
and evaluation structures.
• Developed an on-going training program for nursing and clinical staff and served as a
liaison between the hospital and the community providing training to community partners;
schools, the police department and relevant medical and mental health professionals.
• Designed and brought into existence a family education and support structure for the
community.

EDUCATION

• Senior Professional Human Resources (SPHR) certification course work completed

• The Whidbey Institute, Organizational Development and Leadership
• University of Heidelberg, Germany, Psy.D in Clinical Psychology
• University of California at Berkeley, BA in Philosophy and German

____________________________
 Sample Combination Resume: Management Position

Jose A. Adelo
1525 Jackson Street, City, NY 11111
555-555-555
email: abc@abc.com

OBJECTIVE

To obtain a position where I can maximize my multilayer of management skills, quality assurance,
program development, training experience, customer service, and a successful track record in the
Blood Banking care environment.

SUMMARY OF QUALIFICATIONS

Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments

in the blood banking, training, and communication transmission industries. Experience in
phlebotomy, blood banking industry, training, quality assurance, and customer service with focus
on providing the recipient with the highest quality blood product. Fully compliant with FDA cGMP,
Code of Federal Regulations, AABB accreditation, and California state laws.

Major strengths include strong leadership, excellent communication skills, competent, strong team
player, attention to detail, dutiful respect for compliance in all regulated environment, as well as
supervisory skills including hiring, termination, scheduling, training, payroll ,and other administrative
tasks. Thorough knowledge of current manufacturing practices, and a clear vision to accomplish
the company goals. Computer and Internet literate.

PROFESSIONAL ACCOMPLISHMENTS

Facilitated educational projects successfully over the past two years for Northern California blood
centers, a FDA regulated manufacturing environment, as pertaining to cGMP, CFR's, CA state and
American Association of Blood Bank (AABB) regulations, and assure compliance with 22
organization quality systems.

Provided daily operational review/quality control of education accountability as it relates to imposed

government regulatory requirements in a medical environment.

Assisted other team members in veni-punctures, donor reaction care and providing licensed
staffing an extension in their duties by managing the blood services regulations documentation
(BSD's) while assigned to the self-contained blood mobile unit (SCU).

Successfully supervised contract support for six AT&T Broadband systems located in the Bay Area.
Provided customer intervention/resolution, training in telephony and customer care, Manpower
Scheduling, Quality Control, Payroll, and special projects/plant extensions and evaluations to
ensure proper end-of-line and demarkcation signal.

Reduced employee turnovers, introduced two-way communication to field employees, enhanced

employee appearance, and spearheaded the implementation of employee (health) benefits.
Supervised and maintained the position of System Technician in charge of status monitoring and
the integration of monitoring devices in nodes and power supplies. For the reception and
transmission of telemetry to the network operation centers (NOC's) located in Denver, CO and
Fremont, CA. Designed plant extensions, improved the paper flow and inventory control for the
warehouse. Provided preventative maintenance at the system level, face to face customer
interaction when required ,and traveled to several telephony/@home systems in the U.S. for
evaluation and suggestions in using the status monitoring equipment.

Chief point of contact for the AT&T telephone and the ABC Affiliated TV stations, as it relates to
complaints and diagnosing communicational problems either at the site or remote broadcasting.
Also tested/repaired prototype equipment for possible consideration or for future use.

Reviewed FAA safety requirements and procedures to ensure compliance for aircraft and
passenger safety.

Communication expert and programming specialist for the intermediate range Lance and Persian
missile systems. Trained to operate and repair the (FDC) fire direction control computer system
and field satellite communications.

Served as Instructor/Supervisor (during my off time) for military personnel and their dependents in
various recreational classes to include; automotive repair/preventative maintenance, wood making,
stain glass, photography, and pottery.

WORK HISTORY

• Acting Education Manager, American Red Cross, Oakland, CA: 2004 - 2008
• Education Coordinator, American Red Cross, Oakland, CA: 2003 - 2004
• Phlebotomist, American Red Cross, Oakland, CA: 2001- 2003
• Cable Television CATV Supervisor, Core Communication Inc, Sunnyvale, CA: 1998 - 2001
• CATV System Technician, TCI Cablevision Inc, Fremont, CA: 1991 - 1998
• Technician/Day Shift Supervisor, Avantek Inc, Milpitas, CA: 1984 - 1991
• Airport Security Supervisor, Wackenhut, San Jose, CA: 1983 - 1984
• Multi Craft Instructor, APO NY Germany: 1981 - 1983
• Communication Expert, US ARMY, APO NY Germany: 1979 - 1983

EDUCATION

• Associate of Art, Administration of Justice, San Jose University, San Jose, CA

• NCTI Certified, CATV System Technician, Denver, CO
• ABM Certified, Cornerstone Technician, Denver, CO

References and work sample available upon request

 MY BIODATA

Mayawati , Miss
[Bahujan Samaj Party -Uttar Pradesh ]

Father's Name : Shri Prabhu Das

Mother's Name : Shrimati Ram Rathi
Date of Birth : 15 January 1956
Place of Birth : New Delhi
Marital Status : Unmarried
Children : -
Educational Qualifications : B.A., B.Ed., LL.B. Educated at Kalindi College, University
of Delhi, V.M.L.G. College, Meerut University, Ghaziabad
and University of Delhi
Profession : Lawyer/Advocate,Political Worker/Politician,Social
Worker/Social Service,Lawyer/Advocate, Political and
Social Worker.
Permanent Address : 13-A, Mall Avenue, Lucknow, U.P.
Tel. - 2236657
Present Address : C-I/12, Humayun Road, New Delhi.
Tel. - Mobile 9868181001

E-mail : mayawati@sansad.nic.in
Positions Held :

1989 Member, Ninth Lok Sabha (First term) 1990-91 Member, Committee on the
Welfare of Scheduled Castes and Scheduled Tribes Member, Consultative Committee for
the Ministry of Communications April 1994 Elected to Rajya Sabha 1994-96 Member,
Committee on the Welfare of Scheduled Castes and Scheduled Tribes 3 June - 18 Oct.
1995, Chief Minister, Uttar Pradesh 21 March - 20 Sept. 1997 and 3 May 2002 - 26 Aug.
2003 1996-98 Member, Uttar Pradesh Legislative Assembly 1998 Member, Twelfth Lok
Sabha (Second term) 1998-99 Member, General Purposes Committee 1999 Member,
Thirteenth Lok Sabha (Third term) Leader, B.S.P. Parliamentary Party, Lok Sabha 2000-
2001 Member, General Purposes Committee 2004 Member, Fourteenth Lok Sabha
(resigned on 5th July 2004) July 2004 Elected to Rajya Sabha Leader, B.S.P.
Parliamentary Party, Rajya Sabha Aug. 2004 onwards Member, General Purposes
Committee Sept. 2004 onwards Member, Ethics Committee
Freedom Fighter : No
Books Published :

Bahujan Samaj Aur Uski Rajniti, October 2000 (in Hindi)

Social and Cultural Activities, Literary, Artistic and Scientific Accomplishments and other Special
Interests :

Social service for the downtrodden and the Scheduled Castes and Scheduled Tribes; to
organize weaker sections of the society

Sports, Clubs, Favourite Pastimes and Recreation :

Reading, gardening, urban development and planning and labour welfare

Countries Visited :

Toronto (Canada), Denmark, France, Japan, South Korea, Zurich (Switzerland) and
Taiwan as Chief Minister of Uttar Pradesh; London (U.K.) to inaugurate Dr. Ambedkar
Memorial Community Centre, Wolverhampton; Orlando, Washington and New York
(U.S.A.) as part of the Indian parliamentary delegation to attend Inter-Parliamentary
Union Meeting on Beijing+5 Special Session of the United Nations General Assembly on
the Status of Women
Other Information :

Member, B.S.P. since 1984