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forAdm nisrd on andPe,50nnel.5he swelL a5withrerultent andthiniig.

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SoRa Graatopoulos isMarkering Manaserat(ayavis Food &WtneS.A., an erpaidins medimted business inrhssatntki. she.lpqd,irqr., lhe w o rko f l eam people. dfthr ee Xayavis,.,...........,,: disr r ibur dr s neLev en .unl.esin Eropeand amer.a. sosofiofte....,..........,3bfoad. Next w e e (sh e ..,.,.........._4r ocanad tovisi heinw r claiLodl.5he .. .. . .5Gr eel,En3hndDn' ar rsh hem omentsh a ni n l e n si ve6m an.ouce becu5elhe owner of Kayvi5_.........,.....7of o p e n n g a and shop a lafge r cstaur antin { unich. sofia........,.,.....3r har 5 F e w i L l wto or |n6.' cr vr or < Lr onf.,r o) ne... ..... ... he6eLf forhernewassgienl asb51 asshe.n.

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a)whena Koean ntrprneur e4Fs5ed intercstin hefnew b) braLsorestdrhemt hisdaily

ntrcprcnuEwr 3 Figh.profi In1935. Albry founded Nicholas Lrned noronlyhowto 5 albery Shewasexhibilin8tthe nventore'

ngi n the O whe they5awanopenl d) rheyd.lded to exhibitatthe

f) lhelnriluteforso.ial rivenlion5.

hl retie wrong past rhesentn..5 t.s., O Rewlte

patnts niltx was immdiately fling fofirsnw a.hines a5il was woried thtirs.prrtdfs w0urd.py rh. tlrht, r4nd1r\ IrU pIltds lo' rr n. n..h% s 11 M5 turtit thats.opcila wauld n th. Z4o, thn.wdtugdeveLoped byPharmtk, markedabreakthrough i the Ihncompetitou faledto se lhgapirrh marlland somksed great Atfirst, theagencywas notbeLivingthatthe ma.hliwouldsave somuch good ptulilswhr znkon alrady mad itrrodu.ed iGnewdigilal.amara Thesto.yBosrhat hewas haviiglhe idealorthe electricshoebrush while rwsplanninetovisitthelntehaonl rventfs Failbutl dldnolhve g pstslnple Putth. vs in bE.kct5lrthorored tenre. orD.3ror{ruou3. oucompany.!St.bt?g,,0os) money atanalarminsrt, butmen 'n ) Hmes 2oo4 w e. . . . . . . . . . ! ( r ,,our M B playL sar es...- . ....... (npve) (,o.,r),andouf finandalsiruarion.. raptdlv. - - -. - -...... ( dlde) sh e .,............! totake a fewm onlhsoffin 1999,when s he ..............' ( M 0r or claifr alcosm etics- whJle5he,.......,,,,,.t (o !d N ewzeaLa d,5h...,,,,.,..- ..tider e?op) nint r es ti nM r i . h u re .She.........,....' ( tdl) sampler soeof df lhepknlsus edi n l h e i ri tuaLsbecause5h.........,,,,.r ( el they.ouLdb eye) s edi n pfoducts. some of hrcompany3 (wd) Aoith afte.ourdis.overy, ta,ooLong. ourmain.ompetilor m(sel0 prod.t. basicaLlylhe sh

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w|t ro: lalglnsunnre .ompaiy whd alMys hastrBe quftntG or O Yo .o.fldftal docunenrs to dstroy. at rheExhbtron of tMrroi\ ylu sawa Wlte ane.rait (75-45rordsl royour Had of Dpaftm.nt, n.tdtng: . smedelailsaboutthe m.hlne, ppeand e,g., shrds cardbard / luLty automari. wirh eneigy savlngdvice / fittd veryquir,elc. / t w h yyo u rl rlnk twoldbacoodidealobuyihismachin . whefeyouf Sead oloeparlm.nt gerfufthf mlght inlofmation_

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Bezos w9jsJ31vrh he lulhed Amzon.con in 1995. th Fa.t to lus w6long dd nr4 bui his corpany late! it b{ne \eiemetsiggsr Fbiler, wit the vdu6 f .lmsi $2bnand a shonera oI Ner 10mi]lior Tohjs hs, B@i a visioDry tail votutidry in thekadftio of ftcnad Sc,who* mil{ids bsim was.hmgd Amencm shopping i ihe ate,
.o rd "r'v 20t cohui6 lie &w rhp ful@ d co@b w) bfor urey

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t*twlththe blrvo'ds. O completethe (ontinuousteelinsof fhedidionarydefinesressas! worrylhal prcvets youiio relarnl.Atwod!lherc r lol fpotenliaLlystressi! \dv ry lo. <nll onr.lor/aFple, pf xe.tves ca case stfess, espe.ially thel6t a esentatlon lo 5nor hav neve, nme. rnfact. aLl kinds ot situations aremorestesstulwhenvou youEeLf Iound inthenbfots. problem. Indeed. many Howa.r,rprlen.edoesnotalwavssolvelhe r avaLubl poplesaythattheyalwaysfe.lunderslfsswhen.....,., ju5twhen .onlrado.metingimportalvisitorston abroad,oreven 4dadlin.s. generally othersitutions rharempLoyes workinslo....,,., dealioguilh a.u5trwho has a finddiffi .uLt to rope wilhi.Lude o. 5 ,ora5kinglh bossfor apay....,.., .-.,...aLlthesiltionsmeniioned aboveare example5of short tem 51rc5s. klnd of strss islssdamaeln3lo heahhrhan Long Exgerrs sree thatrhs th strss,which happenswhen employees.on*annywork pre5surc to .opewith aneve ncreasins........3.ln such.ases, a or have
!omp.eler5d13e0f ...,... ern df ro.'.. b. $1.101 b. on p F.

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thei enpLoyees areseverely shouldtrvio ed.e rrcss lerelsbelore o. vin.rs, and soenaffnavvi otheNise,absentehm

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wr k. bequi te B e i nru s c k.. 4... a r m.jam onyu.wy........ spe.iaLly if youhve animportait appoinlmeit. stres5ful, Dat@ready s par1........ amuLtinationaLcompanybased

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.......them elger ,them anagementcutlhewor k for c eby l o% 3 A sa ,e slt 4 ......h er r eDor ,lhe( o sultanlnotesr har the.elr a5be en s i s nf.ani 0uf.0 panv . lLd.paftmnts,...,.,

5 5'6 Ourstatrneed a managrtheyGn talk......_., notjstsoeoiewho going..,..... H sys astEsscon5elLdr ir out...._... theques ti oi . lwkh lcould Elxa bitmore instead,.,,.,,. hvngtoqork........ stri.t

3tstul qpeden.$. tmt r rh O FobGr6 p.opl. mre 6red aboul

Thepresert

rbkr th.n Brer th q6tlons, asnth. drrpl

p'esentduonl.Vr,.ht. Has seryio eve, made a fomal !41. . Hs seBio dr asrd hLs bds5 ror ey ri.e1 . N.a, h!.l:41!.!.
HasMaevernesotialed animporlanrcontrad? made a for m al pr csentalion?................, H sl aneoer tlcyandsfgio evfneSodatd ar Inporlant 5 Have pay Hav Lucy and Madeeveasked therbossor mad afofaloresentation? Hasanvbodvevef O xs rc.d .bout.ther ptupl! slre3sildp.d.n.*. nd nrke quetlons for

.lhr.?Aah.cwr.b,!a. lattaua.I4llrt4nt.atsnrg?............
.llat..tm.en. Merlatr.b^o kt Ja(. ar1 p!fiad.n tli
5

O copl.ie tht rt wthth. r.cr rd (t.!le or p@nt p{rfen)of

me e t s o me lS h ld e a d lln e 5 , whi . h . , . , ,3 .,,...,

I ( r oll ovel , (0,e aln 1 ,.,..,..,..,.,,.,.. e n l d ya b d ro(olLedllrhe dara .o( n.) al !hb3lnnng r ................... any d1.!ltles. r orlhequan.r y 1 (rp.d or 1............-.,-. to hrva Lot -. 5 (lrlr*l prcbles, I thouh. 1.............-..-.. might notgeronwirh my.olleas!es, butalloi 6 ( ) fr lendlyand th e ,..,.,....,....-... Lastwek, supportivesice theveryti6tday.

(e) qile sessful. onof mycolleasues

pa'g'aph.using prnrrrior and(apitlletteu{herc O Ryrllh

Punctuatlon
a.coding io a {enr suN.y ovr1% or all eploycd pcoplc be eu 'n u, suflerfron shess twoorthe iinnsons poveworkanl fe4 mp . , . r, rp ru B Fd 1dJrr"-a d d ro . B o e b.au* o overcowded fFm headaches pains back.heni .hesi' n of6ces poor venhlahon nd badltr desiSnedflrniture and cquipnr ove the lst few yeas this hascsult l in incresed levels of absenieism d a Sradual deeasei pi.d!.rivity

nthe(omdord.do make tloeent.n(es.r rd b),in O Ptthem'dgroups pdinr r )alsome / / inthilife. / rfess/ Evefyoneexperion.s gereraLly b)hndLe nrss and/verydiffpnrLy. / Btmen /women

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tv.ryae a pian .t tie6s a 50 pat lt. life ot Naen hdnle rtw /e1 fc.rtl lerdtq
2 )frcm strcssreLared iLLnesses. mofe /wonsuff/However. /moi rhan/
b).:good /,opng>,. =F. /.

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(presnr par .omplete senterces a)-r)wth the.ordrorm slmpLe. peffe.t) s mpLe orprssent ofthv,bs in b,a.kec. Pultlre senlenceslnlhe dghtorder

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woorce rayingotrwork be.se ofb.ktoubLe and b) 5e.ondLy, absncescaused byrtess rcLated ilness (sho'l a 5rm pefiod in re laftfend 1939 1999.Thy r fr.rdsl byl%. rorech rz%'nr999. .) In.ondus probLem on,ba.ktoubLe k I lLa todn btwe

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percentage orthe workforce absent rrowork be.atrse of rrcs5. with, d) Tobegin we.an 5eethatabsen.es caused bybrktrouble ( )g,ad!r lysi .,e3e.

! ldd(l e{el eiprocres5 n b'iicirg dosn rhe

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......!l/l) dr mt.atLya nd

" lso fpl fom 6% in 1939ro r%

Ihe gaph shows... / lable/ slie Asyuransee o0trris / tabLe sraprr / sLide...

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partin animDonanrsem'nar boss, Danil Dvl,rantdyourotake O Your

idofos mofnins,You.annolgobaseyo hv a terible headach. h yoo fa.l, hv not3lplverywell for a week. wrle nssag (F3o word5)to yor boss. . ApolocGe andsaywhyyouranottend. . TeLllrim pln1odo aboutyor whryo heaL(h.

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rhetdrboutstrcss twork. Edltng O Read

In.h rine 1-6therc one rfong wotd. torea.hIn,undeline thewrons wod intheterland writ thecord provide'1. sord n thespa.e

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r{educinSpss is in L\e inieqt Ftrr oi all, lsssh.5s E$ resulls of sft$ ot

of borh eployes .l eptoyccs

more producriviiy b{ausq as eveiybdt *noas, ihe

are oflen ln ss and abs.ni hon work. Every year,millio

of wok is lost baau* of st6s dd skess relatdiIns. 'lats As E8anlsenployees,on ihe otherhad,i loweilev.l ofsdes leading ot onlv to iGapd job siil.hoq bui aho io best reliionships t work and ai hone. Of colN, ii als ontibuis a ant deal ro a geneally leeling o happine$.

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be.u5ever ybody5aiditwas oneofthebes l l h a d .h o sen fhelhr ceswns I rerauranlslnlown, btrt hd nevr ben myseLt ther twasquitebusywhei f hddkedmysr er ar yto...fu4l.....' acor w e a fti ve d .For tunar ely, ne a wehad advaf.e. Frcmwheewewsrreated, a runn ngview arosslhe Lat ,1\ r DouLs,seemedquilepleased. c y.............. Enter taininsa n i mp o ft n tvisir or nom .,..,....,....r wslwysabir ...... .......4,butnow crb e s n r rlx. suggestdhavin9an....,..,..,.,s,br DouLos5 Mf r re d I rd /" v" d o ol,dr "_nl ", &oI' BdJ,. 5op" g 6,whi.hwas qul e h a d n rm desffr weLdokedtlhelnr h..,.,........ IE 7vr ietyof va ri e d .rh er cwa3a.,..,......... typi.aL. ..... ......r fr cmotr r rcgion,nd .h onewasderabd ii a fewwords. whn Ihewiter.mio C. e,l\4r DouLos ta ke o m.............. sur pr ised meof.em or e. Hhd.hos 1!, a sl u ffep de p peEas a.............. buthewanled tohavethem sr vd e 11.' Ir r isi5nolafunny( ustom fom m y.ountr y , th e ma i n ........... he 3.. pe0nal prerercnce. rhefoodws said witha smiLe, absoluteLy lu5ta I 1 .W etalkedonLybr ieflyaboultheconr r acr w ehadto .......... ...... a genlng Asit was wedidn r hve ..............a, iust.offee, lare, an'r then ske d ro rl he............,. Btwher c.hedfor myw et, l r ealsedto ". hororthat idn it withmp. of.o,5e-itws in myother t have athome, j.ket. Nocash orqedltrard hwembarass nsllheonlvsoLution .oLl rhinkofwa5td skrhe nagrto.lLMcl, yrmpany. l\,fC ? 5that[fko copersnrernationL? themangerrkd lnded irws.Noneed lo phone, youra.cont,'th si; wd'LLputthison mangr .ontirued. [14 hs hadn a.counl wilhusforthreeyea6. And mywife isc! r[rins 1\ r DouLosand lookedatea.hothr ,ar dwb uun!tt .......,.....,' 6. !, lghing. The day was saved. b$twod. O compltearh,t.ewirhlhe Ma n yp eople have dnlyr wo......- ..- a ... br eakfastand day: dinner a) meC b) dishes d .o*s inviled e round fordlnnerlast nEhl. Hr husband is awodL lane

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j 6 hhinrns Ih e ya re v eslar ians,sow notbuyany..........,..,, shouLd b) mt r) rood a) nL Thls.horoLat ousselsdLicius. Lhave Could the a) rcipe b) cookbook O re.eipt O M.khthe* en.ehalvs.

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Fist,I showed thearcuid aerflvedetslomPortugal, Thefoodwasdell.los, aid wa11sol

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0 corcd thewrs parkk in rwool these er..s.

r 0urmangerk always Lodkinsoutfor new ways to eitnain our.lnts. 2 lheyhad manyemptoyeeswere toprtff themetingb.usetoo offsi.k. itnobodytums inatthairpn t met 3 0urvisilorswllbedisappointed parly weheldlorourAustralianguests selusb.k3,o. 4 The our.oLlease5wlLl.onearound withsomesugsestionsrorths 5 | hope rh ph6es In tl6 sith lhe @mrt torn of mult-wodrc'b om O Repta. sr*! setup shop boul slow down pfr loo[for sela5ide sland Wehavedeveloped a a.rta plaro reduce stress in ordpartment.

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4 w a z d o,t d .wSalesMn8cr *it5llesr r t.y.aF.v pqi .v .. r lf youwantto buya newcopterlt is a soodtdea$ qo ta difre@t pla.es govefnmenlwastryhgloe^.u8e pepletostotnew 6 Arlhlln,th

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kepa'oo,aoo tu thtthsnoney savalable 7 The.opany! wrE hv ,dl io inver inther business.

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fto d rqnt (ounl esnmedrhhrh'.ervourrc e*, d O rw. thoDd"d "6 formsof teftinertwhenlhy aabrdad onbusiess. tookattheb4.hartshwirgrheslt dfthsuruey, . Thncompltrhereportwith thephrassfmth box.

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U !i ' to p tl ta..............................' .!eq th 5lght v r i oEd I i J%o fthe ni!d!i, d ..... ...... .... .............{ n d r hel j!r ! hig ikd rcuto @ epe! 0m for mMl. orli 'on\ ofaF-irar i.nio.d .. . " b o l tl l '. ofr \e1!po!' r r 0f c0r 1g D r gan.xd ?0 r cr r m- o . d {r? mn.v .-n \ dd n gl.i!i e pop! d

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rm,griddror, ....... ....... ..... ..',oi.r.liyieirdr r plqing "ie q d b tri&dc vd nstiord 15% ofrlrretmd.l! (onrd you A hotelbooking Q v-, ro,pany isorsa,i'i"s a on.-day n. onr'dy 6rhjune. r
xpeding dlgats llom yoordrseasbEches. 'lkhthescntenc inthieenailllomthe(ndian halvet bran.h.

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youto your dar &an lhs s lo ihnk lrosp talily during and qv mea ot lyourrmeandmde lref lheconlefer(ey

ng round myvislvry mmonblewalk lheoldtown n the bs ithougheloodin that eren nqwasreally far ating des pertear we hadspperwasjr editeranean resturantwhere plesure youil you(ometo canada it w5 a qrear lo meer yur k ndne$ ndgenmsityon.e aqa n wouldikelo return

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pule, O uselhdeto.ompletelhe(osrword (; pr odd dfsaLes.om panyor a hsG itsr kt....... r fh e p e rce tage gifrsto t tpaniessomtimespromotetheirproductsbygiviry...... getinformation outmarkel rcsea(hto aboutwhat buter: 6 Compaiisrfry
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tipeopl.nr lnuetobuy . ofapr ddGtheLr gthdf Lt i i tE I T h e l l fe.... limeandslLyhs: 9 Anadvenising.ampaignlkdspla.eoveraperiodof nase thevoLumeof coodmarkiingshouLd ....... G) it wanl5 r Acopny\sale5larset Ghowmu.h to ...... in a certa n pedod

adv ses.om pa isoadvtising.16) z A n a d v e tisng...... sasetolpr odu.lsmadebythatpanc uLar 3 a .o p ar y!pr odud...... k rheamountofmoney avallabl ior 4 arpany!dvenising...... (6) pe.iod. pdkuLa, advertislngdudns prid df show how much a copny has sold over.ertalr 5 5a1e5...... mr spend onprddction. a ProdL.ri .. ,.. . arewhata.onpny G) anadverlGiigagen.y.an a somale svifsadvi.elo.oopanles, 9 8sides

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O (opl.trhI withtheb6r wods,

g ven asa nae t a Abiand @nb defned prodoct p.oduct@n bry a compaiy s0lhalthe easy bereco sed !y tsnameo itsdesLgn nour v er!...9.,.,bus i nes w or s d ,a 0 0 d brandls one ollhekeye t0thesucco$ ofany po{efful company t k onen a ..-......'tool Fora snotevDthi;. Howeventhdname bEndto besuccesslul, marketers have t0 l he c ons umr.,,. , , . . ,a .n ,'d kn o w w hat w a n ts, s o l ot of mafk el ..... , . . - . . h necssary. Thisgives lhem a t0nsumf sto saya kind ofpiclre ofthe ,,.,,.,,,",that not only lypcacuslom.t 3 a picture

0ftheDstomels needs afd wants, bd lso ofih r beli6ls advalues lf tliebrand ihen c earyreflectsth6e vaus, tis more lkey 'Ihe c s t o mh rss o u c h . . . . . . . .. ' nowadays lhaia ood bridis nece$ ty, prodci sothatone bblerydiferenifrom
dihar ir hh o heind A goodbandol coursehas lon1erm benefik, as il will ..........' to m any andto peo pe difer ent m a ket.......,,

wodsfton thbor. O complrerhqustlonssith

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1 ...H1q...-..-. didyoulaunchlhisadvrtbin3rampaigi? , ...._ ............ dr dn tyor ontaclan adver lkinsagency? you m oneydid sper d onthe.ampaisn? 3 ,...........,..,. newpfoduds didyou Laun.h?ws lttwo fthfee? 4 ................. y ta' etyour new pr cdudar ? dr d r .............._.. 6 .,..,..,.,..,..,.marketsegmnts hasydrprodu.t been most5u(cessful in? doyouexpeclpeopletoconllneto buythispr odud? ......-......... 7 isyduf sals a ..........._.... for ccasl?

lo atc r" ua*"rg ri"n"ce'3Eporcer ( - h)b rheintryem

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b) aslsid, it! bendoingdremLywell, adweexpecl a considmbLe ii.rease in wintel d) s rit! br doingverywLlwirh middLe{Lass maLes inthe people in mnd.a5weLlastheeldely e, WehadheaLthtrs.is f) w thirkitwillhave lifery.leofabutthreeyea6. gJ welL, popl. weLikto reLyon ourown h ) -f i .ri me or lr o- e. ;r r . BL'i sater y,pe ilp' odd' i."d.

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O cuttt'" "o'arrnrrr"q"*tro*intheroredodr
men/dor/whV Lh /? Like/[anagelour/lalk/you/to^o/wotrLd/Markerins/? I a/dvenisirs/Do/lVonApendAhey/? advertise/did/range/the r/thy/whe,e/new/? targeG/meet/Didroulyou/salell gu'elsaletwere/bttr/yu/? expe.tig/fi my/Hav/sL5/ad/repod/you/quarterly/? a/How/do/ofr en/rcport/wrlte/y!/? inxirise c, O .rch th. nsweua)-h)toth.qustlds a ) N o tye t,' mafr ald.lLlgolhr oughitfiBr ingthisafr emoon. b) wLl,thy dohve lrge budset,yes. f c) Everyquarr Inrhepst whadtowrteonevery honrh,ttrouslr. producl d) ro make a new avallableto thepubli.. e) Ys,tharwdldbevry0sfL.Thankyou. r) Inallnalionatpapers,and aLs n nfact,we\,esoLdtotm or er hanw r hought. I N ,w e ar ever ysatkhed.

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workfor th larktg Dprtnntol Hanionfood .nd Dnnk O You Pbdurts.Yor.eiv th follMing nqunf Writa rpy basn onrhenotes

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rourcnse oId ei prcdud.ln.h sw ddsed c.rd )b p a.e .ed e .opy of pu .e 3? Fudherddis or wief trdasoberywekome 'urnebfndorminE

tkan<s lot nqir./ .nla6e t1tgut / .1ba .nlanl.<fer 4baut Fontane. bn tu. ltst af spnng Mrr. a rt Jew wo.r prcot (ad bout thir 4t q ne.al b.PJtts; aor1 a'rhrri6)/ oet ta *n PPretnttve k t4pl. / n

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o a rcport Putth.lollo*lns*nren(ee in rhoredodrG-7).rhe wrds in boldwlll helpyo. have pfdu.ts a) aboutone nnhofthe.onsum,swh tried ou.new withthtast said theywefedGsal sfied ofthesp,rsah loothpaste. Also, ofskin ir tation ft ei 47pepk.omplained sng 0ufddohnt spf ay. ny d' nB' dbo...l- epodufl.r h" r Lv"5 b ) l sh a lb l e g i ny th gathercd rrom .) ltis bsed onlnformalin over5oointeBiews

tr d ) o rl h .o l h rh nd,m dvor .' o ew!' o o tar dbol' l' p\r ,4 9 tr lhalthy.^not nd Balcolledlon complin ourproducls anywher.
price,almost90% l se.onU asregardsthe rmarked thtoul produdsarc ii 0mp.isonwith ovefpfi.ed weLl erabLkhed bfands. to detrmin theisns forthefailurc l) Theaiofthsrportis of ofSprnq thlnch oforewrange Bo,nloiletries. place, wlthresadto promtionand it scLerthatthe nam Bj Thi.dly, sprtJo ah stiLl means nolhlg lo most.onsne6.

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d (ompld thn.rormendalios 3.dionol thereporr $thm'dr rrn

+i; vlbledely rcs'd 'eti lure wlhddwn

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onthe...h44.....'orthabefindin95, wouldliketomakerhaollowing | rc.omnendrhatrheddorantsprayshould berempordLy..-..........., ndsubmihedtolborofytestswithout.....,..,..,..r. ourLabofarofy shoLd alsodvlopanewtlavourfothtoothpasrWi th .,....,.......1topr ce.weshouldlook.ar efuLlyatou r c dm pe toE' p o L i cya n d r atour pr ke n a ke..............5 k( or e.t. posibLyon FnaLly, susgeslthatweshdLddvdi5emorconTVand make sf tht thesptkssatnrcttedior thelnrener. and k .. ............3 notonlyfiom awide,ngeorsuperarket, buralso from more5pe.iaLGed

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Musun orBdr&. Edtnt O Red thete{abourrh.

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. l i n o e roth f llnr 1- othersonextvor dwhi.hdoesr otfi t.s om e e lines, however. are.ored. provided. lf lii iscord,ptalkk (,, inthspc lfthere is.n.rtE word inlhelle,wdlethatword inlhespace.

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rhe rcreof bB4inq ad ad@tlsrgi a nodemrjfehs be put hto hisroiclr

sh@sz0otldl 'feMsuors@d5?ac&Bi4adAdErtisica .oNmr hislory ald hri tlsplvsor lhlfuds ol the brmds ed poduct. Robedopig iLeE@u! !@ cludes all spel! tir*10!, h6 srated thcolledion at tle aqeol 16,tt + ol dally llir - tdys,coN6, nin6 ad bbld. ld. lo! mkerDc p.orNio.ds olie hoFs the n@M wl t develop iio a s'lE who to udEtaid h@ todays coEpri6 soldthemekes ad i! the p6i 'dt ThorgaieE s.y thai the Eusew will 5enectN dally lfe as cbgedf4th t divar oI nueous n@ brodc lrchut sdson M'lir. FINANCIAL TrMES

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r o . . . . . . . . . . . . .t.h e . . . . . . . . . . . . r .. o .r . F r id a y b r ra hu e aEo s s sangr b ye c a u s lr ea v e lq n ut . . . . . . . . . . . . . .. y.s a L r

yet.ardshxpe.red it La5tweek.

p,ov onor pr oduds,sdwr an le ............. h l 4 w a L w ys,..,..,...... lheyarclhe safeston tharker, m eetlLthdeadlinsandto................ lhe r 0 u .l e a m m aagedto pr oied. lhalwa5alLo.aledlothe ................ Puttheminord.r,3tanlngrirl Dhru! rcrs to th. tutuE, O Ihese{ordsnd

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nh.ketr. O nn|r.rh.sentsncesGrglh.vrbs
Wearcgoinsto vlsi!lhTdFair(ldr)

p,.!.!e ble.d4. . ...y!..s:r.219!1ry

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prcRtvllhin (expe.o yeaE. we resurwwiLlmakea three

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a new ngerext{mmLt"e"dl we aregolnglo launrh before Long, Wewill bearorcompelitoE Oope) wprc.L'ewptrlloo.nrt,e Fw.ubsdiaftsb.'o e lo-c.(.\p".,

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StEuh!dlarytorndlwkrndildylhdmpl.s.l.r O L@karnodan th oreEatio b.tl* lesslo nd Flolai! setary rr b nd .onplt

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P --tu&tart@ .Aatir,&arb llltlglntgirlrfrl ftori n9 onMond4 morn . trnr6r mo. h. _ela<49 drprlrar rRtu9. " 9.
liketo nakean le55ic, H|lo.l'd wedne5daynernoon. h t af6idft sr aubk................- ..- ....,.,..,.' then.And S e cr r r ?untiLSatur day. n ot.........,.,,.,.....,..,....... le$i(a: Right.rlowaboutonday? scEtry: Heklied upalldayMondy.woldTuesdysultyou? oftime? lessica: Iue5day?fine.whatsoft se d e ta ry:Well,he!.........,,..,......,.,,.,,....r llo.oo,bu thec ouLds ee youafierrhal.Othemise in theaehoon h! 1butlsur ehe.ould tyou in. ,.,..,...._....._..........._ le5sica: Thrcedclo.kwouldbegrat. Llemdeanoleoflhal,nd I'llcaLlyou back to Srelry: Thrce. Right.onfimtheappoinlment. le$1.a. Thankyouve.ymuch,

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rhF.qu.nldne betos, O tkrrh epl'Ihsi ns'erh cosmel.s s notdoingver ywL.r or Instan @our .s aLes of ' 0 rn e wr angof rL Ceopoio dayrmhve enbyzo%. . ouf.optito6flreadywork ngonnewdesisns,Thal iswhywe shouLd Launch ournewGgeas soon asposs ble. t5,theyshouLd increasethe numbrof lnrernationl Righls. Inaddilion,thy should improve 5eryi.es. ( inbold) w h .h n re r sEedr o:
. tnoti.ntdpte1.......... . nakeanaddtanal pont1,.......
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Llnkers

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*teftesirh lh. b*l llkertmm rl! a, O Complleeh ytrcouLd yourpro'mfue. Therc ared ffereil ways imprcve l?r:.lftllr:i, F ydu.oLdtytovkit ve cuslomeE daylnrtead ofth,ee. h a ve l nr or medever yonepeBor alLy.............,....,t,they r ead h v e I h a ve n otmelm ysar estar ger s..................., wofied r wilL n ols el
waityoulo m e lt h e d e a d ln s we a g r d i. . . . . . . . . . . .....,.rei ... Ded youblrnd in y o re p d t b y f h s d a ! P ricesin t h e c ily . e n t re h a v e g o n u p . . . . . . . , . . . . .we . . . .5 . .lro . u ldL o o k r o i nwoffi.sp. in thesburbs. NthnyNo\ s o ' o d d h . i' g _ o F o g o' . . . . . . . . . . . . . .. ' .n a p L a n t lh re . ed$2om

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FkI sth nagerorLlnd.on ttunsnry shBexpcr'ngnree O Kt qeolives management setrior frcmLindcom ltehatonal Hadqalrs, Slo.kholm, Look atthschdle shhasprodu.d.

r.aser

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8orel

tatl rclvs I hls -malfro Slo.olminlomis hrabo ut some .h trgs. Compl.lethe e-lonp3pj5 withsordsftom thbor
s.irp!Je6vig

. ri rhe! limts0,....t 1r4....

hre rh!!dq!h !r d5oviro h *!.d6Foblem w!..................'.h! llh mhly, l l Je .....,,..........:l o !W 6dm d0y24Gw ir r er dod.]r r dd,w,,,.,..,.. ,........'fnB!dop! noi!. sno flisl, trd @tuh ! r0ShtjrmM $0Srrd0y 0f Th!trdy 25 rh6 {lltu lw0tktrtrt! illlho!( llr.Ih. n4ri0 tu0 mlio wryiroorror-w Th tedonmft 'or ed y0lr e'i $ew hthnm ri rh M5 V i tro r..................' bolltr r I r ,!r ltlldnr 6d ydir y0 ike. r0not!y olhlr.hm0e5 0mr lrom rl0r,1lfr* lhrmEo y0!. ormie.e po og s hf rh0 y !r 0 . tu..................' to o l sl o N md

O wilea" mll{j5-a5*-ds) toall sls3larr.

! Infornthem oflhe (harsoftin. . EncouGce to be thefe. everybody 1 ApoLgise in.onvenlen.e. forpossible

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hoad. Read boutseftins upa burlness 'he 'dr ison.wfongvord. In.h llnel ather inlhretnd sll the.or.i ndedineth.wrcgqord For each Line, ptuvidd. word in thespace

Deciiijls to ore abMrt to setup you om bsines is probablvoneor a decisioNyouvil ew ade. Tat ts {hv vou shoulitpla vou @ bist sll in advdce. Fitly it is a goodideato bake sveral vit to the dea whe.e youilt@rl to rel@te, 'l his eill allow you to rese( ytu dstoE a8e,to a*ss locl conleiilion, d to nake uetullv bsiA coiactl. S*oDdll you courdbgihto lrE the laguageoi the @uhv wereytu a! doins buiness vdies ftom onecofv to arcther.]tu to C!. As the my pople alsoneedto ed aboutthe cult, aboutloc]catoG d busiessetiquette

O co mp l r.r h.flls p' nr hesent.nr sbtowwilh Er bts a ndtfe .eond 3p wilh pr.p.slton on Aoa,
tlrar .ommrncre deaL beiidve

seven wrysb anage people mresuc.esfully You 5hffwlofre0 how id od !s!Ari8, r _..li3.i!.4... !ood 0or 1 , I y o , lo F D d o {.!r[,s yotrd.

trcbiens,moy be me diffklrh !h!

6 $0i 6 you on. ..,.....hm

Good employesrm 0 dlelo s !rclsrionoly, ors mdseiids Irlt8n (mr f n o t m s wr ym ! 0 , 1 r l enD l y 4 5 d m L r l 0 r 1 e i{ e { r r ly r h 0 ly s lm o0 u d . Wlrey0empoyes erlirlied, thy wl md fl(tidr r. h ! i' ...,... . , . . . . . . . _ . . . m e dwir s h0 d !0 r lo y .

Ad fir0 ll, rcmmber rh0l rrB'n s5atiolYo!r rlf nsodr 0nmqd rhrr 4 o nn r cn !r y ................ ....,... .
thsenten r* yth rh.re.r pEpostrons. 0 conplet
1 statroen.mpLiie,i...l.b-D.!t.. rhnew manageI sayirs hedidr blieve....ll1...-. theirabilities. 2 R o b e rtwas ar glins......... .. h s boss........._.. r axar td. D i d yo......._.... sh e l alk._.......... jy lr er plansr oleave 3 r he.or par . y aLlsemlo agr e....,....... me.....,...... p oi nr s . 4 Go o dS them ain ever yon...,........ r T h e ya pologked.....,..,... theifattufr ole dL 6 The te a m had r or cpod,........... r henpm gr ess.......,..,. them amger

*nt"n."t, supply. corcd ordetr rheprcpGros where @ na. th -""4

r Robetieverlislnsyssgerions.

.PU!.!.!L.ti!!!rtt.!9..r!i.*3911!,!ta............
2 SocialinglLeasuesis good sometimesa way to teanbutwkUs happening ln difrnt depftments, woud iketodis(ussbotthe rcpontfe.omendal yo. 3 Lnd onswith Itly.opnyspend5a lotolmoneyfortiajningcou6esforempLoyees. 4 a godd aager ll depndrofhiscomm0niationski[s. r Nemaybeco 6 The ra(h.onferen. a..onled for25!,6of oornafidevetopmenrbudget.

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t/asked/my/whrme/bostrcpo r [\ylready/wasn

q boBs na wht r aN a5ra1 ry "pattwrn

: 3 a r 6 d/wrn t workingkompuley' /mylpropefly/ftpl a/He/r/needed/w/on/said/that also/ahed/rhn/h/should/plan/to/said^ryl oltaii5d/watmwe.ed/weLl/r/usualLy/L/lhat a/askd/.ompuler/FilLt/get/hlm/l/ /ner/when/woLd

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O chrryo BwR lo qqdse a rhr ompl.tlh3.nl.n(.swih rhe

my bdsi. wny r!!!y... ? asr.ed . ....!t:t.p!1lt?qSl!. '2'w 11,my c 0 m p u t e r . . . . . . . . . , . , , . . . . . . . . . . . . , . . , .r.e 1 d. , .p ., , i . , ..,..,,

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1 Hetoldrhnlnvestin a godtlalnig(ouE.

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lheraffSrust s importanl, She5aid thatgalring ptublesin hispreviousjob. Theyasked hi how hedlwnhthos with colLeagues moreclearly. Shesa d Lshould.muicate nextmeeting. askd thto asree ona datelorlhei Slre figres wrverySood. NetoLd thatLastmonth!saLes

rcponlherourqutions b.lowinresmesav. O tooktthernplr.rhen

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do. Hasked hefwhofshewantedtd eamed. Neasltd hrhowru.,r5h

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phnned head. Heasked hr,Fshe corlyoudealwith disis? dealwith a crisis. Heasked hershe.ouLd rewstuat0nsl 1 Doyouadapl ea5llyio P ca n e dF e . dyouinvesti cou6es? Nowofter d fi. ty.ontadngor(onsulant? saLl? b!dgetso 4 whyisthisyls

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Preparlng for report $,rtlng

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quafte6 1 Aboutthfee ofthestaff 2 ALmo5teverybody/[ostof thenff ALostonthndf rhedff 3

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O Ldco. l"te-atio.al! narasE wrtdio knowir then erployeesthink thyarcgodman.ge6. Sothyseiteeryonaqustonnr. Lk atihetnaryofq.stioaiE lndngs and.dplele the.onctsions sedionolrheEDorrsth DhEssfiolhbu. YOU AI{O YOUR IIAIIAGER

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r oos yomanager I sln toyor ggrios? 1 Dosthere5podloyotr.oi@res? you ned? 4 006thesveyoutheinfomato 4joywof kiswilrr hetrrin? 5 Doydtr
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wirh the way .Mci.aJ.k?. .614.'ae.tea manageme ustens rrhe r v disatkried + su ggs ti ons .Inaddhi n , . . . . . . . . . . . . . . . . . . . . . . , r h e s r a f f s a y t h n m n a se fn e ve r
r sythattheyofref enjoyworkingwlrh theirmanaser 0n the y urn mnager never pahes in. O nth ep o si ti ve si d e ,............- .........! k satisfidwith lhewaytheianagr

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l Managemnt shouLd build onitsrEnelk a) wo*iiglhusmorerhanlheydoarpresent \ !b) t Wemustursentlylookintowaysof and.onliiuto.ommunicateinfomatioi emrienfv. Mofdve.w5hduLd dopr 3 c) ourempLvesfortheigoodwoik 4Weshouldalso.emmbrlopris ftouitourempLovees sggsliois peopLewold.ertalnlynjoyd) lakinginto 5 Asarcsult,o ) moresymparhricantrdtowards rhem.

, Mr4ia eoq!4

Rqustng O nformation

ou'se You wo* rorLind.om Uli.Rd LFe advenieeren baN. T h n (h o o 5er hcapp6p' ile' o' m lionr - l) r or om plr e thl r
ThGMomn$id Budne$ & Admini*rton franl8 Coll.g .!td D ferer?s h thevtept.e lrre m orth: tu.d:r Mtuhp to

vnue rre frois!desATcotes

Tutor: Frednkrr5$i MBAPhD

Theornlnsside BAT College Dptriy aiagrLind.om UK gl WelokfMard to hearlng from

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Fudhefloyou dvenenti 7e qafthne Held l 7M4w e wo u d k e t o re q u e d lu d h e rin lo rm iio n b o u t youcultufa Dftren.e5n the Workpl.e .ou6e. ndrhe n parti.ularw would liketo knowihe nd dares maximum nunbrot pd (ipanB on the rou^e. about di5counts lor qroupsoflve or FinallJl any infomation mofwould 30bewekome.

:......... . . . . . . . .

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for bng. mo ru..estur dtbr 1 z 3 4 r 6 God answeGdon lalways.oquickln somtiesyo rravelo.omprombqi.lly Donlselngryto Don tagreew th evrynealLthrime, ydulikean Saywhen idea Xeeplhe sme attitdrwrds others a) you.n't blush alllhetim. b) drtheylllhiikyo?eweak. c) enthsia5ricnegoriatorsre rere! ) sdon t betoo impatient.

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th. rect pEft fto rhDox, @ |/lat" n'" uaai*. n"g*r* ry addrg use
a good dkllorry to hlpyou,

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0 comphrchseitencesth thnsatiwrom or o. orthhree adjdses to beLate forthe meetinsand nteven )poLite b)entional .)rormaL 2 H ep e tu 6......, meet r ss,wher eever ybody ( an .,............... r c r ii ) palient b) responsive t takes twoto tanso.fhy havelotryto htp 3 and a)dticaL b)cooperat ve ne signedrhe.onlractwirhourfeadtng ir.whtan 4
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thenxt. How.an anyone beso th n kh i sto....... _.. Hesems - .........,..... peopLe sy, withot rhinkirs.

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wuLdn twsem impatient wontyo! makea con.ession youlndeas yourorder WouLd wouldn bedkappointed t rhy a) b) .) d) e) ifshkeeps beinginconsktnt? lfthyddnlwinthecontact? lf youexceed lhe sales target? if wetoldthemlo hrryasai? if wedellvrd innedilly?

B! shonse. O complelspeker
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ittheywerc late? WouLdyoucompLin

or.ous....1 l{oul......... .
thyovf ransprt.os8l Lf weplaced regulardrderc,woLd lpalient irweexplain beLess oursnuation. paidcash. tdellv*farer evn ifweaLways TheywouLdi t,Theyvelways beenler lblysLow .,..,.,,.,.,..........wouldn wllLyou tLklothn prsentative? lf shecomesth15rdrnin3,
ifhedidntwli the.ontfad? 0oyolhinkhed feslgn

N o,ns u e . . , , . , . . . . . . . . . . . . . . . . . wlLyouinform usiflhere3a delay? wlth?t,v. uon\ o uottdn\, thea'rrs O compfds

irflreywern'1 l rrethy..,W!,.dnL. continuedoinsbuslnesswithyou pr essr c.he.....- ......... beanexcellen t l f h e w aa s bLlodeaLwth aftaid it..- ........- ... affecl mycomm ission . f I l o se l h isor dq' ydudn'tincrcasethe dhcount,we..-.......,.,.. babltolnraa the Lf

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yuwftabL lodeliver we.,.....,.,.....haveloturnlonolhersupplierif rm afraid. You......... geinextra day ofleven ifyouwii thisconract, O compler.!h3enrenr*srhlhe@|drrmorlhErbslrbErtets, (sve) iryo! payGsh, t we. ll.qiyt.-......, vor a t5%discont ( pdy) closethenaccour t. 2 f l h e v...,.,.,..,....... hte,wed ( dl v Llpla.ea bigger or d L thhwek,we 3 f yo ,.,............... ( w,) you paidcash. thisseekif 4 We ..............,... r e .. e*)hsddel ".r sinifshe...............5 w e l l si ve hrra ( do) m ke.oncess]or ,we......,..,...,.... the5am e, 6 l f th y p a (. iw .. i<nr ' " l fyo ega o A .. .. ka.e ,. ., . 7 bigger dkcontifyo......... a lal8 f We w o u Ldcons der a fd dr

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L conntor oy< y' ngshylhyaEwm r s . Q e e o p te o tr en<"nr m ine*r ene'

Business letters

Compl.t.lheselypi(l openhs,cnh(cs sith tho".d

ve hon the bor.

thedares wgrd foournext mtirg.

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abotrtih LowquaLilyof lhegod5you sup2 iec youtovisirrnnd atthelde f_ir aboul tlre.o6e adverled rnthefrar,l

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u'uitybgrn bymk'ns O whe vou'cplvlo bBins! lr'.vo 'cre'en(e to a prdous rommrkation. coDrltethe bsjligofthpls 10 lhefivelttEinde.tseAwith a
{iiEffi]isrequ6t

1 rhankyo0 ror.1p.r.r4,lr. rhe,rates...

2 I 4 5 w rh fe fefen.er oyour ..... ..., .. . fofadvi.e.. w thr ffonr ro eyo,... lowqulity ..... . .. abor r he .. T h a nyou k for vour .......... to vi5ltyour stnd.. .... w h .e ffn.e r oyotr r ......... .....abtr tthe.o!6e...

the.orecrorde O Pulthesentn.slnrhrd,n

PHlLuPs OFF|CqSUP?LtES

youp ese a) asweugmd;ned;ossppLi.s, .ouLd send rlr .orect lems n! pigk plhe$-ronc ores$9n aspossibleyousentils b) However, toner.artridges fdrphdt.ple6 instad trsM1'ado'drq., we look foHad tb heaingfrom
d) mw tingwithrefrn.tothe above ordertor 0ff.supplies.

f f
il

(onlired difturcn.dloJied pp.r (tser, un4 rdrbo\e of*hi.p D htr omrgreode?d5 ro., ''1'dse5 (ReiPAa)phoioropyrns papr

rnaddrtio;thtq

rhefd irdr.lse C.'Ihe usfirl languag box v O Wrir.a replyro

helpyou.

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r : : 0 o l c u sto me s r N rcE

. lm affaidlhefewsalx- upover your . , r : h ' f r n re ro yd r... . IhsoodswilLbesenibyspe.ialderrvery. ,Yrvold probLem5 Likrpoloci5e forthe , aie cair,our polocies forthe . w lookfomard rrerivinc urtherorde6 . W ever ym uchhdpthar youwiLl( onti n0er o

Edtng (' R eadrh.r.r b o lh ln f lr . n c o r ( d r u ' e o n n . e o r ' r in sb h vi d u ,.

nea(hlner a there isone wngwofd. f_of e.h Line,utrderlrethewmnswod nthetxtandwrit1h!'c word in thespa.e provked.
yany people ey t}]at negor,fing behaliu vies fron one ctuE to anotei cmri.N, rhey say,aF usal1yopeq sociablemd hfomal. cemns ftgoharos, on dre oL\er hdtt, pl.cing 8ai wcight o cleiiy and L\oolgturs, khile Spaiaids ft splaneols and did not ind intenpting eachoihe( ere is prb3bly any truth in such generalisiions, bt we sheld be very caetul wiL\ cultually repogpF To be8in wfi[ ihev may alf{he way we r.spond o other nationaliiies Moe inpoinily, we shoull Enenber ar eachnegotiato have a ique penonlit-l: we notice is nop quickly wh doingblsins vith pople rom thc se.outt like u.

=a

New business
.rrh *nten@whha pproptnomkrn lod th. b.x. O Coplle +ffi bLan.eortGde ex.hangE Et (GDP) gossdomesicproduct lnrton Gre sovemmetburcacq youwilL lf youpLan lo borow money, wantlo know the .l!i.r:f9.F.l.q,. ishish,yo!n ...............,..,....... peopLelend to rudy mofe. euro? Doyouknowtho 3 Hosmnyynioth a fer enlsr vey, %ofthd,,.,,.....,...._.._......af .._... 4 a rco fd insto earn nglessthanthe minimwge. j5 oimporlonephororpiert NobodynedsL 5 sdranyformslofiLlir 6 Ih h i sher lhe..............................,........ df.ounlrthe y i h r a grterthan thevalue ofa country3expoft thevalueofits 7 when mp o rts,we saythallhe......................._....... is' favouGbl e. a P ri .eis n .r eased asaln lar m onth, solhe..........................,... r os er D
govhmnt Lss bufeau.facy wllL encdse

Thegovemment h offe ngan.a.tt en.urase foreig inverent.

l.h th. .(orolc trm rr- 6)rothetr ( a- r), delirhto

aJ thtotaLanounl ofmony5pent bya ors.hooLs, rcads,thrr r. sMrnmnt 2 pubLi.erpndirur\ ) oneythatacontryowe5to lendeB abrod .) situalior wheia countryl1s mresoodsto olhercount eslhan it buys tsomother a.ounrypays 4 snualionwhen more monv r0fmp0rl5than it sels lrom xpdns e) moneythlgvemmenl pays to ake sdmethiru.heaperto buy f) apfiodwhen tradeand bsinrs a.tivily

e.cnten@ wlti n.rononl.l.' ftom arcse s, o compte

giwnoulmitlions r To hLp farmrs, ha5 theEU ofeu.o5in agricutrra
2 Ih.utry wa s a b le t o rc p a y s o me dL f o a n s f t o ma b rc d a n d s o r c d ! . e lt s

h.onrryGheadng 3 Indusrialprcdudionisslillddasids.rtseemsrha

u rtu r m sl
TheEt onhat be.n don O cord the ro 3entnre5,hlcharcwona, Inthatcountryntiltheie.onomywilLbe stabL. 1 Went invesl

vtc.ant v.n nht auntq untl ktir ktnory b.tabl

Ell

5 rccelve 2 I'Lllety kiowassoon theirnewbrochure. brorhr. kiowassoois re e.eived theinew 3 ILlletyo phoneyouwhn thegodtwillb herc. 4 We'll dis.ussedlhe contrct, wecan closethe meelins. r whenwev 6 whenrdis.usstheconlracl,wemuraskabottrapo,l.osts. 7 We l l d e aLwithin5ur an.ear theywillr elLusabolrh i s p .i al d.o a 0ursue15woidliketovhiltheunitbeforetheywiLlgoba.ktoqlL prcmisebelterlermsror 9 Befrrheysignlhkcontrad,theywantusto governmenl untillheyle reduced Idont rcommndinverirutherc o f.h dlosl. Mkhth.tro PafE B:No, evragain.Cert nlynotuitiLthey apdLosis frrhen ristaks. teribl B:We dontknowyet.We'Llhave information ft,wv tlkdrrh teahLder B:Ys,agrce.we'lLtind outassoon asweget B:Vs, haver'dlikto discssitwilhyouwhen ai rrwouLd beusefulto kowtody! chcking. a:These tisures need Fa now? lolheT'de I a. a,eyogoing ' phoneswhil ) B:Yes,lam. fanybody Lh oul,teLL them l'lLbe baclt by1.3o. f) B:Well,dLd wepossiblydothal beforelhe g) B:W hnydtetypedthmlLup,w e n.h c k

-l

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proje.t? i: when ddydu wantto dkcusslhe

Er
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youfead Peteflsales fepoft? { Have thnl A:so havetheywonthe.nrad, a, t5eswte notdoinsbusinesswitlr

k one 3.ntme rrom thMosenrenrs slwn.

well metalLthe candldats.Thens llde.idehdraiytd ply.

-t Er

h rcportsoon. lwantloseeilimmediately. lulirlUfnGh thenaiymoE.Ihey mustapoLogise rst. willnolinvire

Afrq w&. -t!.l.41.kr. Jp. 4np|.at... . 4r4fuUr...!!?.:lt. 4&.tu!!nl,4t

a a
A

hi.tetScortacthi5refrs litst. Pelhaps welLempLoy te1 . .. ... .. ... .. .. youa copy. llllypepth report.The I ll glve fl t.... .................. ., Rad the.ontra.tslhenYou ll beonthepLane. goingto Pri.asre increasesoon. Lts buyid immediately. lnform ourshareholde We'll winthe.ontad.We'lL

a -a
F F.

Lr N*lires

eattr measurewith itspurpos. sorennent Ct matctr

Lnkers
I fatffeetinigpmgfmmes avefvstf ctenvonmenrl tl pass b) stimulate consumeripendins lhebudsel dericir d 'duce e) impDve thebaLan.e ftiade t) siop polluting copanies ar

6 tryio reducebueaudacy

*rtr..insrr'e tinrsro,dp, o O rrp,e$ lherdc* inua, ieeainone In0fde.r0fdre iepr0yment, thesovernmonr .fearins free ,rTheeovemment s dating fee pfosf tralning anrin ofdef to
fhe gYernenl s tinB i rde,ts t o p . 0 mp n e s . . . . . .

t= t-

Repoftwrting lO srldythibh-rhn.orcirherournumrt.lntrt'keirherporrbot
nn emptoyd. ThefiEl oe hasbrdoe for wu, P.ople enployd InthR industrs byBErdr

Health education andpubLic tinanciaL andbusiness seruices

r
(

a.
. A lh rd ofallnlnenpLoyd were in manfacling ii 1939,.omped aroudone in eighimi epLoyed wercif hetrh, ' 0n theothrhand, education andpublicadmifisration servi.es in 1939,whiL hsme industry a.counted for onfthofmentjobsln 1999. . . F eo e ' q d p " o ' n p 1 " mpo / p di , l d r t . ' d b r: -" . 'ecdd setoi.es, ir inra3d rrm 1, n1939to15rwlyyea6iater.
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rasnirarrcporraboure,enor*d. O usthEpotIn.trdsctow

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. Or-hto d . ro rP l P -p lo re o

a
rl

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Editing O nead ths conoc proftl abour ou.rry

I I

! Inmorofthellns 1-13there ison dt6 word wh.h does notfit.Some . faline s rored, purti.k ("1inrhespace providd. .'r5 .F ,,. er E wor d i + " I' ne, w.i|ir 1"l,or di.I r ..pae.

t t t

ouriountryasUecome a c.riri,larery .rpdern miket

economfrt is chaciersd by high-tech qrcuttuie, the up oLeindJsr't. ndar erlels!e goverrne Ie far j. wells aShd"perorcF sldnos;s. r rher r.:or rooe. We expot foodade energy ad hve a @mfonabte babn oi p;ynis suDtus. fhovernm6rhs du&d

....(.......

m@sures. Other ietures nclude very Vnqand sood

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y ish unomtoyheft sorhefomer rareandmaiaisidldw .1rin oindoec n -n.v. trhsa.sd owrd mcom txra1e-s andsedenvironmentl taxS.lhia wiso, it hs
rinty.in. b tar evnLs ' order rudeav h l1q{6n deosEpf chsisesw.rd

t I

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gov6rnrn6nr cou d educe thelabourforce,lhe h hs introdoced number of labor arketreform:s_

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Products
the*rten($ rd iupply themslng v@E tor.arhdl..trc. O Rad p l apodudlhalisp people. I .isenjoyedorlikdbyaloiof 2 Aprodu.llhalisr b/ canbetrusted torork well. p rcd uctis l f , r _. I, ir de5nlcosta lotofmoneyto us . 3 y_ product is peopl An rr_._ one lhal nd beautituland erjting. _ 4 par tichr tle. A p d u .llhalis 5h, bl_ ispopular ata t prcducl 6 Yousaylhat is _, q ftisveryunusualorspcial. O comphrerh s'fn(ynh a Mrd rm te bo! ari laqins md. seiing le.h krns I 2 3 4 t 6 Rolex makeshish.....gqr-d.,1Y.... wat.hs. Timbad makesfshlonableandhard..........,,..,.., bodr5. DeLl mnutaclures high....-...,,.,,..... @mputerproduds. producd phones. Nokia has some besn.......-,..,..,,. obile Tngsra makslong-,..,...._........ Lightbulbs. pGcticaLandwell.,..........._.... Samsoiilesells bassand sikasss.

O Mak nwadiocti@byioinin!MrdrronBdatoamrdfomBdB. Tt.r pl.t lh. df,nhlons.

an ..4?Itll"f.. product is expnsive ndu5ually quality. of hsh l fp rcd ctsr ,..,.,,....,.,...............,theyar emads pec i atl y for one
prcdudisonlhlha55ewrl

podct5 arecheap and somerlmes produ.l5 qalhy. areofex.ellent rhtud w|rhrh. b*r er& fiDmDaB!49, O Compld

The lle .y.le llprodt hs o lil. qd.. Tl.mfore, rry Fodds c 0(!rl'!n$rry...,.1tr hr o!0,lle is rrodud hirOdEloFd ll rl lnloo!l(o older rdtll rlrt cldy h t. lu.iol llir.....r ii o nb l m onilg i! .nd.l .n lis dv.fti! om!.i!ri. Adyrii5g !l0yr0sy inlodr reld, nd ! dos...... l!!d,lh. onPr h!5 ronot q{ld ft! hliir {t. o mvFdd ir ..r.fi i fig, $ rlt ili my .....th6 ndy orondi oJ ri! mly r lld d dr!i!,i.l i! lhlr 6.dri Fodud yll illr *td ir i'd ib'rk m loiisdoM pndud fi N!.kms i0* rt! r cr10.1 F$ith. .....?. n6!dil, pr0htl ! mFyrill ddd. h ..... o mk, [0lood ir,silt6loh ...,r.0ilh. borL f dLr ir Nl$, ir n!y hs toh.modiffld.

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hrcs. rhen undrtnethDivrorm,. O rkt(h ihesntft
ai andoprddu.tw llb.omelor mo.e

a
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-_: rriig model can belprved esiLy, _i pa.kaging wilL bodifed _ e n A k a p h e n w a sL a u n ch e d ,

the.ompetition was aLready tesrins a simLr drug. 'mftaid rhis moderw I have to bd'5.onrinued nan0nw deslber oJe the ad!er r sir g.mg pa n e) sowdon t hv to design a new produd. f) byveryyo!ngpeopl whoLive poverly. in

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O k rh .rp n tdspsdw.Use/dn yir ttstpotanllo, yshod, t Thy make Surki.rs i Hungaryrdo,

luut a.anaen Hgdry toa

someoneisrp nsyouwashingmachinenow, 3aYf developed thir nw drug. They wer re5earching 5riLt initheeffeds orAtkaph. hasrdraiied a tselling rights. 5 Byer Thequstion is,have wpromored ornew rang enough? to aLt, wewitL have 7 f sales.onliiue lo dis.dnrinue ir. wshould producl ter thisnw inmediatety. wedrd inpfove irsdistfiburion. Wedetinltely have to improvo thepa.kgins

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Us a psve rom drrhrcs thebox to lrk ihsntre bcsinnin8s (1- 6)wllhtheiliss ( - r),asIntheda!r.

2 lrheruturc,a ldl more5hopping

bymllLions of peopte every day. bythanel,lhe F en(h fashidn designer

6 Thyclaimthat nonof theirnew.oselks

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!- : ztu.alus ft ddeaJhgh,9uIh\ .n.

rt'"o"."..n.*"..nd @ sroay

notk rh.wor&usd to tn[rhn.rhen

e i l o 4 o a<. ( 3r., .

Linkers

lik3enlen.es1-4 in asimilarray. . Afashion desicnercreated thelittk bLa.kdress'.5hwas asentus.

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. A bridG a m. /.ksl easy for.ustome prodd to recognkea

ba.d . _.r'r .4mdLa( r"d,v 0..,.rompr ,o e og.if

q ''"" " "5h or dcrc

ed

. Awarhuse Large buidinc. Gods are storcd here utrtiLthyru distributed to shops to bP 50ld. awfehose is a labidinswheresoodsafestord untiLrhy fe distrbted to shops to besold.
. A?.\.oni.opFodo i-d T\pe.oDm, "do, sbdy'pi

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theeconomy isdoing badLy g, prod.d 1 Thisnow instanr coffee hasbeen byweLlkown.ompany.The has iG.otree inlhehighe pice t, .ompany alwyssold rnC6.

a p5o. shpo, heownsorrunsashopselLif,od5to 3 A rctaileiis ' P -b . of r" c p b r, . . . . . . periodof tm.You dayawayriom r !ouriob bGUseyo

Enqiringab!t O a product

completerh.dv.rrisem.nttor ntu p'odud wirhph6ss'rcm thbo. #frieuly iiL0dirs marketteader run fu{informalion hishpeffmn.

,lust Scan

A Sconll lt4natd| ylespd a lol ol eorl tuLing .ur pmducts os . .. tt6(-fq]t.........'os possibte ne||s.onner Alpho JlX2cnttnues thotttend Alphd wlI help sness 'ur JrX2 lau.-,.... lourbu -..........' ondeffrtenlt snoolhly ltiso... .. scdnne. dagned lar thase who need dactnentsin d hurt! . qetprcressanat rcsults in secahds . Hgh rcsolutan snnng Autonqtic docunent feeder lpb Ja sheets) ' . copes pernnute upla tenpdqes . onetouch buttotufor enalnpnoges to olledgues ar pubtshns then ona websne.

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Alpha JDQ:

0nlytl99,

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q Pry!!!!l
onbharroryour to s.anhlitrntional conpcn) o rquest O wrilean-mait aboullhescaiierdsc bd in.r.ise3, fnherinfortlor your orgnls mssage likcrhi5; 1 stadwithDearSir/l\,ladam. adv.sement. 2 Saywhereyou sawlrre t liow: need I Askwhatyou )can ran I Dobieds? rheJla2 paper.n beused? b)whattypsof in a fiaLidskhwldigthe tilpsriods. areinterend 4 Sayyou you.mssse w th a suible ending. r rlnish 4-&.4je!':;::s&i5iJtr,!*-rsr:i:;
,".,--: -. -.

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--rrehrdidiir

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Ed ti n S O R d L h e ki botr aunr hir gan.wpr cdu( r . lr earh linel-6tlrercisrurongvord. undinether6ngwordln thetxt and wrillhe.ored Forea.h Llne, provided. word ln thspa.e
Are you plamiry b lu.h n6v pd!.t or se cc? you aF, renerr ihai

noi or y ,hlyou ey aboui it is inpofan.c, but also Jeyo say it You

should try ro mphasise the batues ol your pmduci whic not oiher pnduci b /dresdrgpomi You should rlso ky io d6ribe the

.a
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bmefils o your eoodsor *ni.s rron yo c6tmieE PeFPective. Suc.esfin busil1d peopleusuallyloow or at baf hale a gdideaf wtut y
rusrom. wartornpd }p e oob.dge oP\Prv u*f rbuldg

ber

shsfJdimd loyltf

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Tall< business
ThiofrhG rll bue,rrs sd dn i5to make youmore wre of 5ome oithe mainfeaturesof EngLhprcnunciation.ThiswlLhelpyou underetandsplen EigLh mofeeasiLy. heLpyou I canars dcoverarcasyu myneed to workof foryourspoken Englkh to sound more ntur1.

ard O todk,lkrn

'.pal.

1 Conlrtinsvoi..l6s and voi.ed ronsoiants vokl.rs vdlcd lr,l rzv /b/ buy te lfl lvl vtte \ Itl /d/ deal rhink /0/ // lhc hll .hep l,\l jo6 /t selL kl zerc /k/ card lsl sin /l/ option /j/ de.i5ion

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t
ldent8 thesound5that dii.hy recosnisins orpod.in3 nd lou have fosmalnlyonths. . Addyourwn key wodsnthesundsofEnglish section forthe5ound5yo!

t: t
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' U si n A l h pasbuliononyour casselteor C0playnwi l Lgi v y outi m et soako.writewhe dotheqrckesVou

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Anygood d.uonrytodygivsyo useful infoBalion onthepronunriuon of indivrduaLwords withthehelp oftneLangIn Bsnns Enslsh Dcanary at the Longan watdwise Dietiandry,a xampLe,you w llbeabLe towrkourrhe prcnn.iation ofay Engli5h word onyourown, o.eyou areramilarwirh rh n addition,a d ctionary aLsogivesyo esseitiaL information abot wodrrrr. Lkble, ptrr welwys more stresson oe o h

taf-

t:
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5 +t
Pi q
-

b'kbodms I sylLabLes,that is,wsythtsylLabLe rnronsty. Look atthedi.tionaryenrryfor

v lrl, o , D' d { b 5 0 0 d b rs o d o b c " F * " u ' -. ;:

The signsho!5you thatthe5y1LblelmmediateLyaerhshoutd bestressdl

-t

at
-t q

Yo witlfindvarious exerci5e5 onwod strcss n units 7,3 aid 9. The sign : showsyd thatthvowel islons.Ihe.onlrastbetween l,9andsho voweLs i5yery imporanl formulual undeGtandlng. n nil! rorxapl,yo willnd aerercise on/r/ nd u' I r msn /i:/,whiLe

ra -t
-t -t E'

(a) n Enslish, thsah slnd.anbe5peltin different way3, or(b)lhe sam tete6 pronounced can be in differentways. t.nbespeLtosinop ,,o" ta )c n e i d rror exampie/.u/.lhesoundor gor or asln loon, oeasin to.,augh asindlhdgh, owasinknow, 6reou aslnSaut. (t) r[e rhel,Atter u, for inrance.lr can6eptannrcd l^l 4 h .ut, ll sinfu t. ot ttI asi^busy. l. I asi fuh, lr:l as r sre, ht asin tune. PutrhMd5fbmthbdunderthroretsound inthtabl blo*(theleneu

+t
=t -t -t +t -t -t -t -t -t -t -t -t -t -t .t -t .t

tl

Avarletyof soundrpoLlingrelationshipsaf xplred ln uits2,6,7,3 and9. Shadowing isaveryetredivewaylo make thehstfrhe recorded mtriaL. I PLay ashort5edi- fewwdd5oroneLine ofa dilog-ad puse. then youheard. 2 Withoul speaking, rept intinaLlywhat Pauseandspeaklhewor dsiiexactly r hs am ew ay I P L a yl h e sa mesectionagaii. Repattlrisstep ard atthesame speed. uitiLyo afrdmpLetelysatkfied with

-a -) =a
aa

4 P L a yl h e s mesectionasainandspeakalongsiththevoi.eonthr .or di ng ther c( or dingandr epatths e 5 l V o ve o n to thnxtshonsedionof

a I
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careers
tothediffereberwn /.nd /i:/. O f) i.t Lkren

p ewordsfromlhebdInlolh(orect.olumn.a..ordrsrothe pbnur.ldon of rhltt(s) bold.

man.gef G..ner m(nanr

andphctissayinathwords. \ / lrCheckyowaGm6,Thrllsier

ord, / ,nt. O 13LBrrrop,onun.rrotr

She.an speakArabi.. shecan'l speak crek. butsh rantspeak 5he.an speakArabk. Greek.

t wlthln serter..wakform of.dr isften u5ed, Arl o,A/ . Cor'lis usuaLlypronouncedAon/ n B tishEnglish. Phctissaygthes.nten.et, 1 H e Gn u s evisur Br .,bthecantuseJava. 2 sh e . n ' tsr aftthiswek,br sh.ar star bytheendof them onth. tspeklvandarn fluently, but .anundeGtnd ldr. I can
4 wc dl d !o rT* T{M"\. bulwe!an\ p'oi5ed.}r5 19.

sespreadsheets. bt3he.antdsigi websile, 5 She.an ilowlisten to thre@dins rd khdM'(* p.set ) thefrve O 1,a

aFspoken. Q O r.su'r* r" r'* u'e c,*tions

ydteLl Cold yournameandadds.?

At5l"oquerloni5usuaLlyaskedwilh thevoicesoingupatthend. asaii andp.ise saygth qu$tions. \ / 1.5Listen

Gt \',1 6 ti sl enr d.oplct.lhphr ase5. r ca n ...4./.?.. - .....@um e? 3 4 5 6 / n o l d .................. Id ................. lospeakr oMeAlLan, junnos. Im...,....,- ....... she3]nm eting C a n 1 ............. ... am essase? 1.11m e....... co u l d youaskhef thisaftefnoonl .........

O 1.6Li5l" s-rd pcsesayinsthcphras6,

a"ao.pt"rc.a(h (olumnsithrhcmisinslefieGorrhe @ C) r.z Lirre"

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I

yourcmenberthe prcnun.iation Key words help of a.h lltrof thealphabet,

whndlda;ngorbkngdowrastnnsewora,yoo nowio "eeitotnow prcno,1.eec(h hne' oft\e cLpfcoel c ea' /dnd .curatsl
O O Is rir* (onveRarioiend rorhesG'pBr'on phone w reddtrrh.

tisren toth.seeamplee, O 1.e

phorrunb.'<. rorh x.eel!rdwtdownth O O r.r0Llsrr

lf vou d likeoredelai15. olease clL ourBcharest ofii.eon And o u rnunber lnTur is............... . PLas contad orMontevideo sublidiary. Ih.ountry code is593, and . l h e i n unbe,is............... Y e s,wedohavanom .einM dfid.Thenumber is............... .T he .ontry code is34,bythewa,and then 9lforlvdfld. .nberea.hed ouragent n Sralislav on. ............. .

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qtlingonline
rheknGEir botd ro how rFpronound inlhe O f) r.1tktner.ftUy (/) ordffrnr(r. fouongsods,ldicllewhethrthysoudthsame payment t retaLer ex.hanged / 2 retunddis.ount offr

ngoriale clothes 5 gro.eries dspth srLesx.hanse O Lookatlh.p'onu.|don.hid(prs5?)rd.omplet.th6snhn.e' I Ds.r,hs rh sond /. 2 itlethodhasrhesotnd| . . r Despr., hasthe sound /

g o z.z 1r,re"-a rr,"*"r**,. -,pr.r o n l i n retaileB e have t0.............

w e|ra v e1o.. phor o.dpyingpapel some .............. Thnsfte c esyrovit.You don l have ro Yo Llhava ro. ... ... .. ... ... .. o rcceipr ofthesoods. L have l lo...- ............. thwebdr . 5 They Lldn ndchckvourswcB, \ / 2.2 Not@hrosDonounred,

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/or l, is sualLyspoken asoeword. (sentemesland Bero,eavowelsound pfonoun.ed/ 2J it ofren htru/. Berorc adrsonar souidG,4 and il prono.edl isoftn helrt 5), I / 2tlst4ln a|d pdlsesaynathe sntrcs,

@ f) z: Lrr""t" rr'"*"r-*'
I rrwwan hem to finish trris month, rheylrhvlowo weekends. 2 fthey have to workweekerds, lhey'lL fedto bpid overtime. orproduction.osts sil in!reas pri.s misor 4 lrouproduction.or5incrcas, weray havelo noon knwswhatwill happen. 5 lrwerisorrpri.sgin,

attheerdof thefilpart, andthfaLling \ / 2.3List..agrindpEdlssylrgiheseitn.es,

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Tu bu5,n8l

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rulable *qur. O Putrh.lin6a)-dorlh. rcsoliaron 'ror gelstned, slraLlwe? lfwebuyroo'rllr'ad a) RishtletS zoo (anyouofff what dis(ount 'Toummenl'tenni5 Gckels, 5? b ) A l L ri g h t,we' llagr eer thal.Ndw,ir wepla.eanor der th i s w ek ,w i l l youbeablrodelivrlhesoo&withinlwoweks? lthinkwelecovered evelythiig. O Fine.Tharsn,thn. ! d ) Mmm,L o r m ethinkaboutthat.lf weasieetoletyoupaybyletr er f paywilhln youllhve lLhveto and credl.lhenyo to.over ! 3odys,

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sin.e it!yflitstofdefwlth e) 0n ai oderoflhats?e,nd us.we.an p cesforfrthr oer5%. Blthn wecan offerlo%otralLquoled prff to paybylelterolcedit. l) weLl,wed paymnl.wwouLd g) ceftainLy.aid asregafds expectyou lo pay by astheCoodshave ben despakhed. banIlGnsfrarsoon

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ag andspot roui Lirterand.hk r aBw6.ThUsln O f) 2.a

dlfieEnre! beiw.nthe rcd'dlrs andrhetslinqe(lteA.

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Mt(h erh ite r -r,hh.n.pp'op'lrte 'spo)-e). willyo lfweorder 2oounils, ) wedthry!shippedthm by wwold e4ed youtocover b) msorry, butthat!notac.eptable, jusiguantee Wecan dLivery tgree to that. We O sorrybulwecan wlLehip rheSoods bytfain. py youon d) WelL, wedpreferlo e) lm faidw.an onlyoffr 5%on

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Thn lisren asir,andro(us onthc O C) ,5 Lrr nd.h*k yo nswR. 6pond. myspakersa)-)

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salnandpct* sas the respon*s, \ / 2-5Lstn

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Companies
rohowrhh,b5 de e,oom.cd. O l) 3.lrkren

How ny\yttbtsdoyou ha'? O \ ,,l2llsl.r roth'.ordlnE.

p'aclise O r.2 Lrtdsainnd sayns rhesods,

rne"ercrsesrand swhkhend in/ r, Q ristattrteverls

3

O r.r Ltr"n u**"-. "na.n*ryo.

nthescretrteft... O \ / a Lirte.lolh"atdEk prcnounred peop We need ewhoarerelibLe. lhe.ho.olares re mde i lrin. prcducts o, new arcnotrLlingwell.

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usethewek rom/a/ whenapappeaEsithinrhe senrnre. \ / 3.4tlsli agn andp6.tissayrs theeetencs.

u't"n tt'u *nr"**. Q l) r.s "na -'pr*"

produdseveryyeaL tennew

\ / 3,5Ch.kyorr5w6.Ths lkt.n agar nd pEdts sylsth

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ftor rh. bo. O complrthrompryd.sdptionsithwods a.hieved ros ledlng Lortd ope,are

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RrJ Zeng FuniturcCompany Rt.(ZFC specialisesln manuf.luringand retailinc in Prsv.ad, in rhesorh otn uigfy. off.e furnilurc, Sased wearethe........., rl g ri a n .o mpanyinour tield.W e.,....,.,..' ?elghlstor es......,....r andemploy altogelher lhroughoul the.ounrry 4t people L sl ye ro u rsa les...........4toover 40niLlioneur c5whichr c pr s enl s a19!,6 previou5 yearorahiigs bfr iitrsr and increase overlhe taxuer4.9 lllion bs,drr%ofsalos.Thisresull isbelterlhanlhe sLt w. . . .. , . . . . . r margrwasquLto3.7%or5aLes. theyea before, whenlhe

(h(kyor.nsm's. and l) rs Listn

O C) 3.7Listei ard conplttfi fa.t sh*t blN. You wllL hear intrviewwilh Pierre ChevreL, thGeneral]\anaeerof Espa.e [ode. Use oto threeword5ranumberineach soace.

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roosed5 dd moilords ftrolclus

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pnsertatloiabut lO U$ ft h.t ehet Bto prepare . eercs bsrers
Espac Mod.. U* lhe fp andthe Us.llan8!a3ebor to helpyou.

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InlrEdudn8 .- : Mike ro stan byiayng.:. lmg o i n g t o t al ka b o u r..., r\yern objedk5 arc.... . . Thaimof myprserldbn s

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J,lowltlike lo lLrnt... Fndlh, aferwonl5dbour... Jwe.rnrdlookl.,. 5o,roslm uD... w ra rl !l i k elor ar kbndwd,.: ii<ondu;b;- , In . e rpola_ dliler oEi;L... isouldljker o.o .r deov ... ti.nln ro Wht*eve nw lerne 5Lnra. !e !f. ra'n sol.opdy , PginbagaiR ' '

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tBren stnnd oGrD3ayrns @ O r.r rrrrn ona.r'".ryo,, "nsse6.rhen vrb ons a,eprcnounrd. O f) a2'r.n rohosrh

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lablsdolhevero'm3 hve? O Hosmanyef

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ydur 4J Chck arsfef.-Ihenlistentorhe.ofdinErd p.r,,e$yms

tm.on*^urion'. Q O r r ri't"nnna.o'pr"r"
lhey........11119 a new .. .... to devlop drug? B, WeLl,evrybddythnksrheywerc. r!rd theworLd nherown, A : o u r.ompetitor c......,....................... r heiGnseof pr oduds v el

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a totof cunomeE ,............. A: Well,inlct think itws. A N e .......................,...... the nexr dvefistns( am paig n. B: Yeah,and hewasdesiglng newprodu.ttthe sme time. Pbun.latlon ot fir rd Ga . In posilive sentsnces ws ndre/ arelsually pronunced /E / andlml. . trhebecinnins orarrheendof a senience. ms ndwEaresutty ponon.d /v/ ad/ur/. . Wasn ia d werc't drcaudy. pfonounced /wrmv rd /%rrr. \ l4.a tsten asain andpE.lise.rylnathsentenres.

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roersht enr.ts r n.ns! d d.rd. sn E. spak, O O .susrn

t), iext to th nunheroth. 3Ddki ui. arhltrer

O f) a6uren to theErordrnr.rd @md rh. .d6crs roh m.erqs. p9l..-.. ato sals Rishl. tts now fi9urc5. ...f-d&.q. rmnorve r y h a p p y a b o t t h a t . . _ . . . . . ... . . . . . . _ . . _ . .. j mnut,,.........._..,,.,,..,., 3 s ta .-..-... . . . . . . . . . . . . .r.s t a r r e d ? s.e
get . , . . , . . , . . , . . , . . . . . . . , , 5 Le13

Wh a teed|y....................... by3pecilistslor cs' ? l , ., .,,,,.,, ... lalr r h n8 p' odL(iusl l be,o.e the sr - .' . |9 Ih6.arerheop.lnslin6of .e.tlng.Purth.nlrhe hrorderr-7. t) AsvoL \no*, @13oi43to lLr.hdveryspe.'al rwprod.- uniquesoftd nkwilhlowsgrandcarbon dioxlde rontent. b) FistLy, werillhavetodecidewheneMctlyweshold launch the I vecalLedthismeetiruforlwo main rasons. Sanla,rhaidoyoulhinkwould belhebestdate? Se.ondlyweeedyouridesloa nwname, asmanyof ,ouare nol veryhappy wlththe name dl5,u turn to lhelauchdale. a) 50,letS \ 4JLer andh..kyouransrec.Thenl4rganndrdthR dl.rees brGn e Eordlng and s. pt,

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stress
dd themis'ingrr6rorhew'd5. O l) s.i Lkr.nnd
r Ple$ue;,,0_-em: omotion y L e id e s in e , wor oa d rL i :a : p s y . h o ld g i 3 rd fesi-,-_ mo _ He three ago. 4 e5s n the udy about t Lt\ a Lo r pfole

at

groups Mny Englh words hve ofMo,thre rtourconsonant sounds pronounced Pf ronringlhoe togethr of .onsonnrs.ordLy sroups ofrenrqunes a lot of practice. tkten again andpctissayngthrordsaid sentcn.es. O 5.1 Pay atlentlon Inparlicular toihgrorptorcon5oantr sr op ndr 6il O Q5 .rtkte ntoth.pr c"( iar ionor ' r 1 she!.ompetey.hnsed heftferyte. hE,r i ntf

t
appointed a newngettem. I Theyve yet. iftrodu.ed fleritl 4 Theyhaven'l

g O s.rLil-bh" *-d,ry nd(onprerethe snrenk!.

pfsen nevnmd ........,........,.. on never r aveLLod br od. .................... 3 Gkenumoff e wor kr hhyar 5 .................... f n shed our r epo( . ....................

p(tkesayngihesntecs, 5,3 Lislen agi.and P:yattntlon toth

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rs r..h orrhe sentir.s. @ O v rrrre,aa o,ero.rr,equerion

T h e ywer covtuofkd,............... they? She3 b een under str ess r e{ Ly, she? .............. T h e ywertr en eelingr ]ar cd,............... r hey? Ydu h ven tm ssed r he deadLine,............... yo? H r srgned r r wek, he? .,............ 5 yestr day, S h e d i dn t.om e lowor k she? ..............

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O 5 a Ustnsin nd phdl!sayirgthsnrem,

O Q 55tkEnrorh.(o'drgndronptresp.akerB!su8s.ions,
mak.surclheydon't haverowo.koverrie more

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c . e llo -ri

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d ) 3 r ..................,..,..Lla meetingto dkuss pr obLem ,sowec an r he look rorwaysof makinsrhn te5s rrict? .,...,................. askhgyor bds5 putr ingr hem tostop up? We ||,.................,....,,...... makeir absoLuteLydear D ever to yo ne tharorLy0biresmybe used lorprivle coNereations. O pbbtnsrlrhthesugss tat.hspaker^'s onra)- r) inddsea. 1 A, Employeeswho leav eanyhave be.omea sridu5prcbtem. 2 a: rrn'tmeet mysahs tafeels. ! Ar Everybody .opLins abur therEhtddlines, 3 A: Im ar.aid l.an'tRnish this rpoft byFiday. 4 ! personal.al A: Manyofs need ro ak sDmerimes. t 6 A : Ou ra d m nr affalLsayr h!.an' lbatancor henwo{ and hohnv es . !

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rhemwnheponsesa,-s,. Q O e r i't"n to.ugc"'rion"-7,dmar.h

Yo wllherrea .ggstidn iuire, a) Ex.eLlenl idealWe could offefafulLmonth to thoswhve been wtrh

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b) ldontagreeatall.fhyaLrdyhavefree membrshiporthespos quesrtonntwoutd burrthiikserdingouta bemore ^,laybe, d) [,lm.good idea. Msr of!rmpoyees havrhitdren, c) e) Yes, I suppose tht!worh.onsideritrg.wd.erlainLyhave longr f) l ndrsuru siee.In myview, thereshouLd bea smokingarc c gJ Thats0ndsinlererlns, but thirkvryingrhe menuiadofirtrs heallhimels isofimpora1.

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Entertainng
prcDouned. inbqtd ,e O C) 6.rrtr.n rohM rhrr
thek .hansc pro8rmme wanr tl! strrr

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roqe(lse A nqt rothek y phrswh.hdnrainsthe O wtethewords

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bdnlothe.orut.olumr,a(ordngtothe O Putthesordsrionih pDnun.iarioof thlene(s)in bold.

Che.k,our answs. Thn lislen agn andpr.llsetayinsthwords. \ / 5,? O O 6i ur* h rh. My G,rn yods aE tinked in thesnrmei.

when a word lnish6wltha.onsonntndlhewofd immed atLyftf besin5 r :r awelsound,weusuaLlylik$rose twowordr. as!n andpn.tis. saylngthsitn.t, O ffi Listen 0 hdiGrewhere riml links.ould bem.deInrhsscnrn(s, I several vi5ilor5tuhed extra up. 2 fheytookporinvltation. usoutto nexcellentrerant. r Shetook setupoliresaLesa 4 we 5houLd lt.n a8an andphcllss.yisthe \ / 6.lChcckyouransreG.Thn

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lO conptetethdcerptt rom.ov.6ados with words rron th !d, yousifl

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a: oavid,..f,{......,..yoet ELisavscoruebsr 3 :N o N , el o ,Elisa. Nice1o.....,........... yotr . a :l a n e ed r,oyou................, sytvta? B:Yes, ot.ou. nisylvia. ro. .,. ... ... ... ... , yduasan. sood A :N o w d o you.........,..,..,.. t\ y nam! Har r ono. loko B :................. tomeetyo. r r ,line! Br endr Lenehan. A :'''','',''.''.' ,. allh]r ss? B :ri n e ...... .......... . tttgoodtobeher . A :......,.......... I setyousomethingto dr ink? 5 r B r\a . bclr e k<. .dd,om- 1r r ir ?". .. .. \ / 6.5listen nd.hrk yourrrsreE, rr tstn agn adprtke B! prt.

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ua"" nna ti.r. t'" .o't app'opdar Espns. ), b)oi .) ro,echrrr @ f) e.o
b) Yah.luraLirttedeLat c) Yes. Parkrmorow. ' e 6r5tflightto 2 a) lt!great.Andjusta fiveminrewatkfro here. .) Yes, Thercte tuo x.elLnt hotets inrh-. otdfown. r :) Nvragain,thankyouverynu.h, (, Jurtonce, l attended a.otrfern.e heelwoyaE ago. you6eLf !) Help lo some food. .J Ar Lonsas lrkk rolhe.ity.ente, a) TilLtheed ofthe.onfe,ence. quit c) Yes, a Ldrstime, infacl. b)Ys,f .oue. lr goahead. .) E maillnsis mu.h larer

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Lirr"n to-n**"rro..peninss!-zand makh $.n roth. Q O o.z

youbased a) Didyo?Were in Kuala Lumpur? b) m, sthatonf rhemartiat ans? s doyou workin a labdratd.yl O d) whata.dinciden.etAnd whatsortornus.does sh e) You msl berh5tedlWhydidn'ryou fly? l) ReaLlylTht\on ofthe af3erciries in pLad, isnr g) Im s adyouLke it Andwhal!yourfavorii dish?

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Marketing
(

Lkten rarerullylo howth lurs r bold Eproounced, O f) 7.1

/D/as if top iob: /.t as in5lrdrt.durse' Laurch

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Ptthewfdr ffon th boxnrothe corct column, .cordiry to rh prcnurri.tionofth. len(slin bold. .o'poratemode p'odu.r quaily wnt .ouEe fore.st
/L/s t o p p b / i / s in , h o r. o u 6 e

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ristn and ch.k your answeE.fh en lstr an and prdise saying

O 7r tirrento howthesords iniorks Fp'dnounrcd in lheeequestions .whi.h ge g|up doyd, blocro? . Nowmu.h yo! spend d,J onsoftdinks Laroiih? . worldr{!consldr buyngdlffre bGnd?

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rninfornaL spch, do,o! k oer pfrotnceldjtl at ltjal_ Ddyoudrd waua youateoienp@no@d t drj/,/'drdF/ m tvudj/, / wudj,t. prdra".skjns rheque5lion5, O z.rLdrgrrrd

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O f) zaL*enrorhE@dingarddmprterhquesrions.
1 ................takethe pa.kgingintd a.ounr ? .. buyspr i gwater ? rl o w mnybotLesof watr .............., buy lastweekl ! ................t,yr t flavor ed miir aLwr r ? 4 t olsoftd inks................ usualLybuy? 5 Wh akind pEdtse f) 7.4 stnagin trd sristhequeslionr, O O 7.5tldn.nddkwhlhqalltheeuodsarcsrrcssedonrhsa I 2 3 4 5 prd.dord.rstoic 9c!.it !3yjmentsuc.cq!! Gm.paEn fore.cast ng.urs quaL.il.y pack.as.ing ma*.el.ing rf.0.r d.p{.mnt 5pe.ial,ist

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O f) ?6 uster rorh. r.hpho .onyEatioB. otie h sp..re, BGes stre$ to.ore.t spakrA. 1 A:...andyouagent inUruguay k lualos BurcB UA,R.O
youonTuesday,lhen. Allrighl.see HoLd ona lnr.Th metlgisonThffiday.

arrh r.hphon owntrons. udetin.thepn rhirsp3ke Brnl O Look

stls lo orucr SpakrA" 1 A:Ah,heLlo. li$ Pelerson. B:HelLo, rfClL3dsrt!4I' PeGfson, actully. Iow can theLpyou? A:.,.aidmysles eport w llbewlthyoubythethitth. B:Sorry, Ran5h. wllalkiigabour rh rhirteth, A:5otheirnumberiso2o 32247395,

theadrertisingagen.ysasal 4 A:...id yousald Street. /9 Bnchingrn S:Well, ir!Bir.hlngron Rod, .tuatty, you A: Good to hea increasedyoormafktshareby9.5%. 5 6 A hea40%oflhepeopleyouintetoiewedhddiffi.Ltyndinsou B:Thltnotqit righl,Inafrid,lsaid 4%. \ / ?.7Lstto rheGodirg andrh.kyour awE. fhr lstei aatnad pr.tis Sp..ker Bl rcplls.

a *ti lorlh. urrtr p..eorinrom onto Q O z.eustenro tow sperrrer

r A:weintaiwddthani"'*people. B;sorryhowmanypeopledid ynttojew? z A:rddisunhappybltorsaLesfisures. B :T h e l l n e lver ybd,Imafm id.whosunhappybotors ates l i gur es ?

Brorepat rheneslng irorton Ina.orte <emenc. O Astspake

A:50 ournewhaircondilionerwillb ln.hedonfift. B :lror dn'5" r v d u .

2 A weveaLreadyspentHH*on dvnGins. S :S o ' r............................. allyvery pLeased. I A:The'*fitManagerwas 5 0 'rv,.......................... youon'r"" in theaehoon, He'd likelomeet ll! a\erybdin.. ournewranse oftoilelrlesshouLd betargeled arr.
6 A: 0rtollsaleswr Nid"", 3:S o''y,. .. . . . . . .

\ / ?.9L3tn to rhsampl. ans*6 andpEdlse spek r B! Bons.s.

lr||u'rus!

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Planning

a
@ f) o.ru'r"n ror'o* l'" r.n",e nbotdft pnounenin th'r*ing
.lidy do lnforarior ordnary other wersoend wo to ihe O Putrhwods rron d.rcls. A Intoth @rEd colum,a.cordns peuicialio.ofthellt.B nb.ld.

.f9tAgy.
I Putthesor& rom th. bd ito the.orct.oln Inqirses, a.cdrdins
roth.p6f urlalionof the leftIn botd.

office companyforc.n move opn perd word ch.tyour I / 3.2 answE. Thd llstn asain andpdlstryiis rnwo,os.

@ C) m u.t"n rorr'" p,on,riurionorof the!senrenes.

Iheyexpedto prorit, make a hug goins f hy? to relaun.h theseri6very 5oon. Theyt hopin3to altrdforeisn invstors.
;

. Beorconsonanl (1and2),. i5oftenpronoun.d sound /b/. . Berore a voweLsound G),lo

rhu."nrun.*. @ roors" "nyins 1 whr aryousoinsto do?

2 3 4 5 Theyintndroexpand i Poland. planningto He3 tke e y retment. Wete hopln8rd pen subsidiary inladrid. golnstodosome They?e rsear.hon pfodud. rhinew

\ / 3,4Lren to th eordins nd lhadod (seps. $) rheserers.

ea.hol thvsbs,wdtthco@pondna noun ndtisr -roror.sro'. O For ! il,o n llktggiql... 7 ".pnd .....
3

revise tsrentothErordlgid \ / 3.5 ndinethest6*d sylabt h a.h tisten agin andprcllse 3ayinA the words.

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raLk bl:q!:rl thet.fi with rh. pp,opdre o M.khrhesrarenerrson cqul lor

We forc.ast nindseln saLes. ldontthinklcanlinish y report Unrortuntely, thdy didnterimate the.srs I hope PtrsnwiLi altendlhe board eeling. Theyls notxpdingto move intothknw Yo mean, itwaslormdreexpisive? Sowharyute syingisrhattheyaf not whlehrtvdo yoea by,stightdeLay,? y0sayinsthatbusine5s Are is pkkjng up, e) B: Yo nan,yote noi.mpLerLysur

tseems rh here3soinsto bea sLishtdeLay. f) B: sowhatyoutesay sGthr yowon t able to mrth deadLine.

\ /3.6 Llttenlorh.re.odingd.h.rk}turanswc,Thr .tnagdn andpctrs speker Ab respor*,

g Asecretaryrom trd.o( usarys6lllsAn,rh.slsrrara&r

complre rhconyuation withrhe*trten.esfi omrhcbor,

.... k..aplnfrg,........
p h o n i ia g b o to trrv Ni.Im si to 6 thy ve.hnsed lhei plns. Ys, theyr. Bullheyteaflvinsnfhu6day, noron Wedesday pLanrcd. aslheyoriglnally well, rhinktheytesoinstobevefybsyalLdayfhufsday.y knoqthePeflomanc Evaluations andlL that. lhycoutd see youftrthai, btrtIm 5ure ftidayornigwould bebetrer would ddo(kbe covenient 60ryou? Fw about earller, say 3.3o? Kal: Fine.ILlconfirm thappo ntmentas sorasposslbte.

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O&7 Lirnand.h.rt{rrur aisw.E, thoms tr.r.(is. BwhkhrE 6.d ror,tk aboul O urdedineU rhetutuE,

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people Manaeing
O akroursbuprortrrdswrhtheenesoundt
diiapproach pEsire goal number order pthr pod sharehold* rrlk tn pay

..f9.q,!9

\ / 9,1Llst n to th rcordlng ad .hckyou r aBs6. Then llt a8nand

Lister romemyrenrrn rdsreltnked Inrh*.srbr(es. @ l) s.z

I f hy toldjwryorJolus. 2 5hetindsjteasy to deLesat.jrurhority. j.bilitis. hkjplyes 3 Heblivsji ve.jnvestdj LoUn t6inins.ouBes. 4 They lo comnunkatejrfomallorjs-otten!s possibl. 5 shellkes
T e wo rd ' rn c d k le . v d h e De.sw In ' f I w5enawordn s h . ! * , r1 c o n s o n n r awwlsound.wtrsuaLlv L'nrthose tu wftI<

\ ,9,2tstr galnndphdke *yingthe snt r.6. I show,hEslmlrlnk(ould bmate Inth6*nrer(6, r Nesained a lotofexpe en.broad, z SheroldusthatalaiwLdn'ta8fee. 3 Thedeparlmentisntinvestinsenoughinraining. Lkttotherccordlng.d.hckyouransreE.Thentisti \ / 9,3 aetn.nd

pdssryralhe *tenas,

lO Putther.r& rromrh. hor lr ltc @rett otunn r@rdry ro rhtri'e\r td.t s5{*6 5hc6oldr q5ri6+ ssistant consuhant deputy invoi.e mnager suDDn

.?.4.!..

..*!d!i
and .hkyou r isweE, Thnllst n agl andpd* sytng \ , 9,4Llstn

@ conpletth snt rr.s u*d wh.n popl.saysdbye. . 3 4 r 6 w el i _ ....._...... intouch sdon. joum ey a safe bar k, ............. l h o p e wellseeyou....- ........soon. Thankr orldokig,.,,.,....... mesowellyour hospillityfh a n ks vr somuch.......,._...

f) s5 ustnfd rh*k your rtureB.

qufon lhtheappbpltercply, O Mkhch Whal doyousually doaftr work? ) fs grcarrnak5lorshow nSmaround. b) Ihal!wry kind ofyo, butsome dthrlime. whldo people here usuallydo atweekends? weLl.Id Likelostayrn 1 d rhehoteland relax. iur joinus? wa?Sdlngour.whydonlyou d) walLsoto see mypaHl5rroubuse. How doyouusaLlyspend thasur? e) Notmch. | 50ellmeswat.havdo. 5owhaldoyoulhnkofCopenhasen? to rhekhdLiday(onags D Manypeoplgo inthe \ / 9,6list nadrhkyouranseB.Thtrtist.aglln.ndDa.tlserh.

Lrsr.n .ndrr.t{ h nor apprcpdar 6poe a),b)o,4 rior 'h tem O f) s.7
1 a) lrcallynjoyed thmal. great b) | hope wemeel gain soon. ll5 been to bhere. .) People always saythatto m. 2 ) ThatwasrlLyhardwoik.wsnti!? yob) lle enjoyed it too.Thank I llkepLesr ro. d Yes, toch! 3 .l Goodbyel(epin n) Andevenbenerto you. Now it! yrurrufn to invire s. a) NotatalL. c) Yourewel.dh. lr'ebnseallo youwith have us. 5 ) lt5verykindolyou,butprhapssomeolherlime. b) ltb Strday aft ehonalredy. c) Thanks. Samioyou.

vou..orruusu. t u*y adhs rstd you toche.k en w@mdL @ O s.a

- 4. Notedownyho 6ng ndrltr rc s.d or nolr.r y.ur @lle4e, :s ln te empl

t44 l,i 4btut ydr Pt*rlLtb" ritt ltre f4 ua'le 1a .tai tle

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conflict
1rstn rorh.r.,'" bundI /-/) ir ths Eod pse Ge O f) 10 r2r.

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Noti.ethatnon-strcssedsyllblsofien havea schwa sound t/ar. pE.lissylns O 10.1 tisten asin nd rhemd' O rrah"dd,*d,ri"dh.tensGl p6nom.d/J/.

\ / l0.2Lisienlothere.odingnd.hckyolran5w8,'Inen llsteiagin andp(ts syrglhe words.

rn"n tor'o"t'" ro,'srr bord arc spoken. Q O ro.r

!rt.rswirh ?. *on?.?o,,ourd,r. O Q 10risrenand.onprr.rhe

I 2 I 4 r 6 7 A l . . , , , . . , . . . resign immediately. r . . . . . . . . . . . send them a fi. goodsthiswek. We ...........deLr ver the rh e y....,......closeour r Dunt. w e ........... r ed!.the pr ice. w e ......,.... payattr anspd.osts. T h y.... highr r dm m ission. - - ..... pyyoua We ...... - .... sigrlher ontr ad.

tstn rdcheckyouransseE.Ihe \ / 10.4 llsiragain andph.tlsesayins

hlves. @ O m.st youti"t"n to rr'" *.ordln& atth rhsenrnr

2 ryodeLivered lh swek, yoanexrad scount. b) well give , c) theylldoseouraftort. 3 ry tr sveusalo%disconr thesles target, d) wdpayalLtian5por .ons . 4 lf youex.d .) wt pLa. urordereily n{wek.

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Nolire theisingintonation tthend oflhfi.sr pan. intonarion atihendoflhe second Lkt.n rBandtdise syhg thesenln.cs, \ / 10.

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whatthe .oifli.r wa5about t writeoneLelt{ a)-d. re{tothe numberorlhe speaker ! Dnot5e mr ihn dn.e, anylettr

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a) misndrandlsabout a deadLine per5onalityclash b) a betweencolLeges r) ateleadr nrrappy about theschedul d) ane miLseitto th wfongpe6on e) a buyerand a selL.rdkagrelngboul some or f) staff andnnagernbleto worktoslher g) staff uhappy about extra administrtive work O O 10.6Llrenglnrdd.id.wh.(heorsequeneorca.hroflktws. .Wrlteoiletter, )- g),nxltoth numbrrrhe 5peakel . Donotuseany Lelter morethan on.e. pn{m a) oobodyagrced to work h) the.ompanydecided to employ more raff .) theemptoye asked toworliln a differenl roup d) themanager Lefr th.ompany f) thecompny.an.Lled thrder rcsigned s) soeempLoyees

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PhilLip\ ldtmtional. 0f|.e 5uppLies Good morning. t! Mry Lihf, fo SnSingAdvdGig.

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New busness
behe' h/ md /r /. @ Q r.r L'r""r.r"n""ne

Undern rlllh leneE(hatar.ponounred senterres. /,r in rheee r we Llseid tinlng.ours themLLn gets , Lefs before PuLlne sonoulthproblm here. inter6tfttes thisrepon, wiLrsoon ratt. 3 Ar.rdingro nor der Iostinulaeexpor ts 4 We n e e dtor efor m or r xsyslem 5 Jhey'veclosed40ofthirrrc5and.ullheiworkrorcebyquartel Lkrr.nd.heckyouasweE.Thi lsin \ / 11.2 asin.ndpEdk.saylns

genns fo impveyourponunclion, thediffercn. betqn lngand shoir your vowels isoneoftheor inpoft antthings. so,mak 5ue longvowLs rraliylone. (seeaho nit \ *eises a ndB)

rinked inrh.s i.nhre. Q O rr.rr I'r"" r" u,"""y *'ttn wo'd'are

rate5 goes,up. Assoorrarjnrerest fll, co6uerspendlng I ll sisn sooi,asJ thenew.onlr.!as veread-lLthderiLs.

r5 , o ' d ' me o id h lv oa f ir < q irl d (o n lo i n l n d f D' c n ( ! . t r ^o'd F a vl)mlsound,we Int thdseo wo'dr usullv

bmadcin thse e.nrenes. Gt showwh,"s,nirrrinks.ord

WeLlset upinthalarcawhen thesitation hslmprcved. we Llson arive5. ourhenALln \ , n.4 Ustto thrccordlngandrhakyournssE.Thn lisreagai
rd p'acll* syingea.h 3enl.n..

rst ro hfl rhdares.Espok.n. Nr.. rhenain5tres* Inbord. O O 1r.5

r 4 F e b ..... . . . . . . . . , . . . . . . . . . 4 Dr .17 2 se p 1 .1 5......,.........,....... r r lune ........,6 4JuLy 3 A p r ............. your Listn and.h.k answ6. Tenlkten8aln ad dlinth. \ ,11.6 lso stre.sedsyll:bls youharIn a.hdate.

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and c,l thnunb.E youh..i O f) f.7 Lld.n to rherccordins

,

sln nd p.lkttyinsth. nurbe Lister f) 11.?

ro|ha3re. th. qu*riont O Mrr.h

1 2 3 4 0idthnempLoymnthtdcrease? Footsie index?1 Doyou knowth td fateof In.om whal3 the bsic percentaSof aLlincome Aodwhal ) AboutTs orso%, think, points hiShrt tclosed4-2 bl HoLdon...Yes. o.79 and o.32 .) Mmm, somewherebelweei I'dsay. asainst thedollr, people mitlion. 5olhafsabol250 d) lu5tovero-5 or Edcdffom 23to 22%a.uple e) Well,itwa5 r.l%down byo.5o,6lo reach f) Yes, lt went

eub-doLlaerchnge 5 Whaltlhe oftheUK? 6 whal3thpopulation

O rr.Lsternd(h*ryorBtrb,rfienlktnndpEdise3,ylrcth

thelablewiththe @ O .s rrrt"n ron" *ono.i. prclileadcodplt

Go w th rat,.,.,...........% GD P p r.apita: $ ... ,.. .. ... ...millioi Labourfdr.e:...-.....-.,.,. S e ru i c s :._.........._..% In d sl ry:...............%

4gr ku1tur q..,,.,,.,......% Unploymentle:..... .,..,,.,..7. Sudget Revenus:5............- ..bl l l l on tupndilur er $........,..,...bi | Ii on

sp.k.rB. seeker a (on.ts O O r.10uren 'o how

ntnbElhlsp.:kff Bklll Radrh.onEE.rorsnd und.dircthe htwnl upby!2% unempLoyrnt r A:soth people computei in Denmarkown 2 A:So,16.7%ofthe lastyeari f35r biLon saytheGDPtotalled r a: Didyd biLlion, B:Nolquite,llwasf34r

ans*e6.rh.n lsta3lnad p6.tls. f) r r.rr rste ttrcryour

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products
rhmrssinslen Inrhwods. O f) 1r.irkrrndadd
co _ablqmanur ure af a a_-iveand _a Theyl aLso exi and lsei:_ien y. pr od.lsfor r uom e6withbusyLt_We h a vealotof yLs. Iheyhaannou_ _ thelu _ dteyer. English wodr hve of!wd, three orfr.onson;ft srcups sund5 ^any prcnoun.ed Pronon.ingthose tosether of consonn15 corec|y erop5 ofrercqunes a lotofpmdice. pay tistasin andpcle saytrg O 1z.r thmds ad senten.6anntion Inpartkularto the8yups of.onsoiantj, O tonpleterh.sentn(6lilh ls,,r ,r or,r,t

3'

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1 ..11.i 1. ld r lo r s t o r in c c Ds . . .e .a
2 ....,...... gDt lotsof interosliigfelrs. weight isjur under l kilos. 3 ........... e isr hr ........... easylD oper ate . gotalLyou need r or hmeand oflic use. t ........... 6 ........... available inth.eediffrn1.olou6. pdsesyingth senren..s, Us ih.ontEdtons

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m". - a. -'pu" d e liv e d . . .

dconloued... ................. . e4vened.. 5 ''. .. .,.. pr o@ted... -.......,,..

. Notice the contradions, e.c,i/ry yebee, is prorounced /Nbln/, . Nti.theweakfoms, .8., // rooE.lvlo we. Nori.ethstrssorhverbs, e,c., d!i,ed,di*o iud. \ / 1?,3lsten agan andph.lissayinsitmsr-3.

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O 12.4 Listn aginandpnct* saytsrhe*nbnces. ushnana trtr<mnupproprrsr$pomea),blorc,,or @ O rz,s

Well, ware expert lurilure mtts. Sr.Iostrrwth, ilt mdeolrh finersood. It.oe5inthrc shades ofbrown, ach witha matt rgtoss tinGh Im afidit5 notavaiLabterhisyea we arevery intrested in.oLou6, butask he aboutthepri., too. f hesp.al srcengives ex.tLent inages. wlhoul bareryftsjustunder2tos. As raid,youraihold il ii thept ofyour hand_ Ys.lt isthemrecoimicaton rhemarker. ItaLked bout Lt ofdev.s.

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rtssmatl size andiisbeaurifL desjg. rhere3 r.onth basi.suarantee on Evefything i5stiLl guaranle. undf lO Conplste th. tdt dlh vor& rftn thbd.

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