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Table 5: Data Services Kpis

The document outlines key performance indicators (KPIs) for data services. It includes KPIs for circuit switched and packet switched data services such as minimum upstream and downstream data rates of 95% of the agreed rate. It also includes KPIs for data service login success rate, latency for circuit switched and packet switched data, and minimum speed requirements for data services. Additional KPIs include specifications for compensation for outages, maximum contention ratio, response time for major faults, and thresholds for 3G network metrics.

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Bawonda Isaiah
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188 views2 pages

Table 5: Data Services Kpis

The document outlines key performance indicators (KPIs) for data services. It includes KPIs for circuit switched and packet switched data services such as minimum upstream and downstream data rates of 95% of the agreed rate. It also includes KPIs for data service login success rate, latency for circuit switched and packet switched data, and minimum speed requirements for data services. Additional KPIs include specifications for compensation for outages, maximum contention ratio, response time for major faults, and thresholds for 3G network metrics.

Uploaded by

Bawonda Isaiah
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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Table 5: Data Services KPIs 1 Circuit Switched Data Upstream data rate Services (CDS) 95% of the data

a rate agreed with consumer, at BH Downstream data rate 95% of the data rate agreed with consumer, at BH !ac"et Switched Data #$stream data rate Services (!DS) 95% of the data rate agreed with consumer, at BH Downstream data rate 95% of the data rate agreed with consumer, at BH % &!'S (ttach Success 9)% 'ate !D! Conte*t (ctivation 9)% Success 'ate Data Service +ogin 9)% success,(vai-a.i-it/ +atenc/ &!'S 0 511ms, 2D&2 0 111ms #$-in",Down-in" 5ust meet the 3hrough$ut 5inimum s$eed for 4arious evo-ution of s$ecified in the %&!! 5o.i-e 3echno-og/ Standards Standards 6 5eeting (dvertisement 3here sha-- .e no Commitments dis$arit/ .etween advertised rates and that eventua--/ received ./ the Consumer 5 Com$ensation for hours (t -east 111% of -oss of in su$$-/ time data services not rendered 7 Contention Committe 5ust .e s$ecified in 'atio d the contract 'ate 5a*imum 5ust .e s$ecified in Data 'ate the contract

8 )

2nd9to92nd 3hrough$ut Data 'ate of each -in" from end9to9end

9 11

11 1

1% 16 15 17 18 1) 19 1

Data rate of s-owest -in" (.ott-enec") !ermissi.-e Down-oad datasi:e $er .i--ing $eriod without additionacharge on the $-an 'es$onse time in case of 5ust .e s$ecified in 5a;or <au-ts the contract Customer detai-s 5ust .e avai-a.-e for inc-uding =CC verification if address and -og fi-es re>uired Additional Thresholds for 3G Network ''C?CSS' @9)% '(B?S' @9)% '3A! @9111dBm 'SC! 9)5dBm 2c,Bo 99dBm Bu. Congestion @ % CS?B'(3 HHC <ai-ure @ % !S?B'(3 HHC <ai-ure @ %

5ust .e s$ecified in the contract 5ust .e s$ecified in the contract, and shou-d ma"e $rovision to ena.-e measurement 5ust .e s$ecified in the contract 5ust .e s$ecified in the contract

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