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Re:amaze AI-Powered Spam Filtering
Managing spammy, unwanted messages can be a irritating, but Re:amaze makes it easy with our AI-powered spam filtering. This feature ...
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Switching from Zendesk to Re:amaze? Here’s How We Make It Easy
Switching from Zendesk to Re:amaze may seem like an overwhelming task, but it doesn’t have to be. We recognize that ...
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Balance Staff Workload with Smart Assign Updates (Round Robin)
What is Smart Assign? Re:amaze offers a Round Robin-style tool we call Smart Assign. This automatically distributes conversations to team ...
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How to Manage Shifts in Re:amaze: New Permissions for Better Control
With Re:amaze, you can better manage shifts for your team with our newly released staff permissions: Manage Personal Shifts and ...
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Enhance Customer Communication with AI-Powered Writing Tools
If you've ever used AI tools like ChatGPT, you know how valuable they can be when you need help finding ...
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Level Up Your Chat Widget with Re:amaze Quick Responses
Re:amaze has released a new feature to help you get the most out of your your Chat Widget. Now, when ...
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Designing Effective Chatbots: Tips & Techniques
Designing effective chatbots requires thoughtful approach to ensure the bot is helpful, engaging, and user-friendly. With Re:amaze, building a chatbot that ...
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3 Reasons You Need to Be Using Chatbots
The benefits of chatbots are numerous. They can answer common questions, handle orders and returns, and offer personalized product recommendations. They ...
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How to Write Effective Knowledge Base Articles
Re:amaze comes with a built-in public Help Site ready to host your FAQ content. All you need to do is ...
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Behind the Scenes: Enhancing Search Capabilities
At Re:amaze, we are always innovating and improving our services so that we can provide an exceptional product experience. A ...
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File Type Download Restrictions: New Security Features from Re:amaze!
Boost your security measures with Re:amaze's latest offering: file download restrictions by file type! Now you have the power to ...
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Streamline Customer Communication with Re:amaze and Meta Business Suite
Meta Business Suite centralizes the management of Facebook and Instagram accounts for small businesses and creators, providing a comprehensive suite ...
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Customize Permalink Pages with CSS
At Re:amaze, we understand the importance of branding and personalization, which is why we're excited to announce that you can ...
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Optimize Customer Engagement: Setting Durations for Cues in Re:amaze
With Re:amaze's Cue durations, you can optimize customer engagement by deciding exactly how long you want your Cues visible on ...
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Live Chat Availability: Let Your Customers Know When You’re Busy
To help you enhance transparency with your customers, Re:amaze's Classic Chat now includes an automated message to update customers on ...
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Level Up Your Chat Widget with Re:amaze Quick Responses
Re:amaze has released a new feature to help you get the most out of your your Chat Widget. Now, when ...
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Using AI to Understand Customer Conversations
With Re:amaze, you can quickly understand customer conversations using our newest release: AI-Powered Conversation Sentiment Analysis. This new feature allows ...
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Disable Attachments in Chat: Enhanced Security with Re:amaze!
Re:amaze now gives you the ability to disable attachments in Chat. With this new feature, embeddables like Chat and Contact ...
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Re:amaze Now Integrates with Loop!
We're excited to announce that Re:amaze now integrates with Loop! Loop is a returns management platform designed to streamline and ...
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Translate Your Text To Your Customer’s Language using AI
If you haven't already tried our AI-powered text translation feature, make sure to read our announcement here and give it ...
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Reset Article Vote History in Re:amaze FAQ
Allowing your customers to vote on the effectiveness of your FAQ articles can be a great signal for how well ...
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Get a Recommended Response to Customers with AI
We've made AI even easier to use with Recommended Responses! When customers write in, our AI assistant will follow along ...
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Multi-Select Conversation Tags
Announcing a small but useful update to Re:amaze advanced search capabilities! You can now select multiple tags in order to ...
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Introducing Conversation Starters for Re:amaze Chat, Powered by AI
Re:amaze Chat is now more powerful than ever! You can now improve the odds of generating more engagement from website ...
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Better Customer Engagement with Actionable Cues and AI-Generated Content
Great news! We've made some significant changes to that Re:amaze Chat Widget's greeting message system. The first major change is ...
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Twitter Integration Is No Longer Supported
Due to recent changes to Twitter’s policies on third-party Application Programming Interface (API) integrations, the ability to connect your Twitter ...
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Introducing The New Re:amaze AI FAQ Bot
Introducing The New Re:amaze AI FAQ Bot Re:amaze FAQ is one of the most popular and powerful features which comes ...
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Questions and Answers with Re:amaze AI
We've added a brand new AI feature to Re:amaze that allows you to ask any question about a conversation. Questions ...
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Create Response Templates with AI
Creating response templates in Re:amaze has never been easier! Now powered by AI, response templates can be created based on ...
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Translate Messages with AI
You can now translate incoming messages into the language of your choice! Best of all, this feature is powered entirely ...