Five9

𝘌𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘛𝘩𝘦 𝘕𝘦𝘸 𝘊𝘟 at this year's Five9 CX Summit. Registration is now open! 🙌 Cut through the hype, see the proof, and leave with the clarity, confidence, and momentum to lead your CX forward. For technology leaders, CX strategists, and contact center innovators, CX Summit 2025 goes beyond buzzwords to deliver real results, actionable strategies, and a community ready to help you succeed. For customers, save $200 with our early bird pricing: https://bit.ly/4naCE95 #Five9CXSummit #TheNewCX

"Five9 made clear that it has both a vision for the next stage of CX and a growing team of AI experts to execute it. Through demos, the company showed how new AI capabilities can transform customer journeys, improve agent performance, and enhance management insights," said Blair Pleasant, President & Principal Analyst, COMMfusion. In this latest BCStrategies.com article, Blair shares takeaways from the Five9 Analyst Summit 2025. Read the full recap: https://lnkd.in/guj7D8yf #TheNewCX

Five9 Fusion for Epic gives agents instant, credentialed screen pop access into patient records within Epic, click-to-dial outreach capabilities to streamline workflows, and auto call summarization to make those appointments with ease. Benefits: ✅ Increase agent efficiency with fewer clicks ✅ Deliver seamless omnichannel patient experiences ✅ Enable AI-driven care at scale ✅ Reduce IT complexity with direct integration Get the datasheet: https://bit.ly/3VO2mVe

AI isn’t the future of CX—it’s already transforming it. From intuitive self-service to real-time agent assist, AI is helping brands meet rising customer expectations and deliver results. In this webinar featuring our customer Inizio Engage, you’ll hear how the business is using Generative AI, Conversational AI, and Natural Language Processing to create always-on, hyper-personalized service experiences—without sacrificing trust, security, or control. Watch the full webinar: https://bit.ly/3IQqHGN

Five9 is proud to be named 𝘛𝘰𝘱 𝘝𝘦𝘯𝘥𝘰𝘳 𝘕𝘗𝘚 𝘪𝘯 𝘊𝘊𝘢𝘢𝘚 at AVANT Communications Special Forces 2025. This award reflects the voices of those we serve. At Five9, we’re more than a technology provider—we’re a trusted partner in helping organizations transform how they deliver customer experience. Learn more: https://bit.ly/476XbG3 #PartnerPowered

Join us on October 4th to bring light to the darkness of cancer. Five9 is proud to support and participate in Blood Cancer United Light The Night fundraising walk. Register now to join our team, find an event near you, or make a donation and help fund cancer cures. https://bit.ly/3Iayuz5 #LightTheNight #BloodCancerUnitedLightTheNight #LifeAtFive9

Last week we had the chance to connect with partners and innovators at Epic’s Open@Epic event. Together, we focused on accelerating the Fusion for Epic integration and transforming the way healthcare organizations deliver smarter, more seamless patient experiences. 🏥 ✨ Learn more about Five9 Fusion for Epic: https://bit.ly/3HXoyJ4 Bob Benner Javier Ramirez Anil Vezendla Jay Deen #TheNewCX #OpenAtEpic

Time is almost up! Customers: early bird pricing for Five9 CX Summit ends 𝗧𝗢𝗗𝗔𝗬. Why attend? ✅ 𝗠𝗼𝗿𝗲 𝗰𝗹𝗮𝗿𝗶𝘁𝘆, 𝗹𝗲𝘀𝘀 𝗵𝘆𝗽𝗲: See live, in-production AI and CX solutions delivering measurable results for organizations like yours—no buzzwords, just outcomes. ✅ 𝗠𝗼𝗿𝗲 𝗽𝗿𝗼𝗼𝗳, 𝗹𝗲𝘀𝘀 𝗴𝘂𝗲𝘀𝘀𝘄𝗼𝗿𝗸: Hear directly from leaders in technology, CX strategy, and operations about what’s working now—and what to avoid. ✅ 𝗠𝗼𝗿𝗲 𝗮𝗰𝘁𝗶𝗼𝗻, 𝗹𝗲𝘀𝘀 𝘁𝗵𝗲𝗼𝗿𝘆: Leave with practical, role-relevant strategies you can put to work immediately—whether you’re driving IT adoption, redesigning CX, or elevating customer experiences. ✅ 𝗠𝗼𝗿𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻, 𝗹𝗲𝘀𝘀 𝗴𝗼𝗶𝗻𝗴 𝗶𝘁 𝗮𝗹𝗼𝗻𝗲: Build a trusted circle of peers and Five9 experts you can turn to for answers, ideas, and support long after the Summit. Register now: https://bit.ly/4naCE95 #Five9CXSummit #TheNewCX

👀 The countdown is on… We’re ONE WEEK away from revealing the finalists for the 𝘍𝘪𝘷𝘦9 𝘕𝘦𝘸 𝘌𝘳𝘢 𝘰𝘧 𝘊𝘟 𝘈𝘸𝘢𝘳𝘥𝘴. These awards spotlight the trailblazers and innovators who are redefining what’s possible in customer and employee experience with the power of AI and human ingenuity. Meet the finalists at Five9 CX Summit, where winners will be announced. https://bit.ly/482RKci #CXAwards2025 #Five9CXSummit

Your New CX starts here! Our agenda and session catalog for Five9 CX Summit is LIVE. ✨ Hear from CX leaders at Wyndham Hotels & Resorts, EQ Bank | Equitable Bank, From You Flowers, Blackchair, Pindrop, and more as they explore how we are leading the way in The New CX, transforming customer experiences through advanced AI innovation. See the full agenda, and for customers, register by September 30 to save $200. https://bit.ly/4mK3B2y #TheNewCX #Five9CXSummit