Contacting EPA New England
- Phone Numbers, Addresses, Locating EPA Employees
- Contacting EPA New England by Mail
- Visiting EPA New England
- Freedom of Information Act
- Submit Comments/Report Violations
Phone Numbers, Addresses, Locating EPA Employees
Environmental Emergencies
(800) 424-8802
Examples of environmental emergencies include:
- Oil and chemical spills
- Radiological and biological discharges
- Accidents causing releases of pollutants
Customer Call Center
Our Customer Call Center can answer questions about everything we do, and will refer you to appropriate staff when necessary.
EPA New England
Customer Call Center
New England States:
ph: (888) 372-7341 (Answered by voice mailbox which is checked daily, Mon - Fri. Calls returned within 24 hours Mon - Fri.)
fax: (617) 918-0101
Outside New England:
(617) 918-1111
EPA People Locator
Know the name but lost the number? Here's an easy way to find it. Identify EPA employees by name and location.
Main Regional TTY Call-in Line
EPA Business Partner, Mass Relay
(800) 439-2370
Contacting EPA New England by Mail
EPA New England, Region 1
5 Post Office Square - Suite 100
Boston, MA 02109-3912
EPA New England Regional Laboratory
11 Technology Drive
North Chelmsford, MA 01863-2431
To send a letter to a certain person, you would need to add their name, and the appropriate mail code (listed in the Staff Directory) for the employee's office to the above address.
Visiting EPA New England
- EPA New England Headquarters, Boston
- EPA New England Laboratory, North Chelmsford, Massachusetts
- Long Island Sound Office, Stamford, Connecticut
EPA New England Headquarters, Boston
Our main office is located in downtown Boston at 5 Post Office Square. The visitor entrance is located on Congress Street.
Please note that 5 Post Office Sq. is a federal building on GSA property. Proper ID is required for entry.
Map of area around EPA New England Headquarters
View a Google map of EPA New England Headquarters.
Public Transportation
Use MBTA Subway service to State Street (Orange Line). Follow Congress Street south (away from City Hall & Faneuil Hall/Quincy Market) approximately 2 blocks. EPA's building at 5 Post Office Square will be on your right.
Directions to EPA New England Laboratory
US EPA Region 1 Lab
11 Technology Drive
North Chelmsford, MA 01863-2431
1 (888) 372-7341
1 (617) 918-8300
From Downtown Boston
Take I-93 north 22 miles to I-495; take I-495 south 8 miles to Route 3; take Route 3 north about 2 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.
To 11 Technology Drive From Route 128
Take exit 32 off Route 128 onto Route 3 north; take Route 3 north about 15 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.
To 11 Technology Drive From Interstate 495
Take exit 35 off I-495 onto Route 3 north; take Route 3 north about 2 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.
To 11 Technology Drive from the North
Take Route 3 south to exit 32; go straight through first light; bear left at second and third lights; bear right at the fourth light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.
HOTEL INFORMATION
Best Western Plus Chelmsford Inn
187 Chelmsford St.
Chelmsford, MA 01824
978-256-7511
Element Chelmsford
25 Research Pl
North Chelmsford, MA 01863
978-256-5151
Holiday Inn Express Chelmsford
8 Independence Dr
Chelmsford, MA 01824
978-710-3151
AIRPORTS
The closest airports to the lab are:
Manchester, NH Airport (30 minutes north, near Rt. 3 & I-293)
Hanscom Field, Lexington, MA (20 minutes south near Rt. 3 & Rt.128)
Boston Logan Airport (45 minutes if no traffic hangups)
COMMUTER TRAINS
The closest local commuter train station is the Lowell Station on the Lowell Line, about 3 miles from the lab. There is bus service from the Lowell Station to Drum Hill Rd. behind the lab.
Electric Vehicle Charging Station
Station is available to government vehicles, official visitors and for emergencies (M-F, 7:30 AM - 4:30 PM).
Contact New England Regional Laboratory Facilities Office for information (617) 918-8300.
Available receptacles:
14-50 (50 amp, 240V, new style stove outlet) – nominal 208V supplied
10-50 (50 amp, 240V, old style stove outlet) – nominal 208V supplied
6-20 (20 amp, 240V) – nominal 208V supplied
5-20 (20 amp, 120V) – nominal 105V supplied
Directions to Long Island Sound Office
Long Island Sound Office
Stamford Government Center
888 Washington Boulevard
Stamford, CT 06904-2152
1-203-977-1541
Long Island Sound Study Web Site
From I-95 North (from New York)
Take Exit 7, Greenwich Avenue/Rt 137. At the bottom of the ramp, go straight through the intersection to the next traffic light. Take a left at the light onto Washington Boulevard (Rt. 137). Stay on Washington Boulevard for three blocks. The Stamford Government Center is at the intersection of Tresser Boulevard and Washington. Take a left onto Tresser Boulevard; the parking garage is in the rear of the Government Center. Take a right into the garage, and park on the first floor.
From I-95 South (from New Haven)
Take Exit 7, Atlantic Street/Rt. 137. At the bottom of the ramp, merge toward the right. Go straight 3 traffic lights to Washington Boulevard (Rt. 137). Take a right onto Washington Boulevard to the intersection of Tresser Boulevard; take a left onto Tresser; the parking garage is in the rear of the Government Center. Take a right into the garage, and park on the first floor.
From the Hutchinson/Merritt Parkway North (from New York)
Take Exit 36, Long Ridge Road. At the bottom of the ramp, take a right onto Long Ridge Road. Go approximately 3 miles to the intersection of Long Ridge and Washington Boulevard (Rt. 137). Bear right at the intersection, and go straight on Washington Boulevard about 3 miles to the intersection with Tresser Boulevard. Take a right onto Tresser, and an immediate right into the parking garage at the rear of the Government Center. Park on the first floor.
From the Merritt/Wilbur Cross Parkway South (from New Haven)
Take Exit 35, High Ridge Road. At the bottom of the ramp, take a right onto High Ridge Road. Go straight on High Ridge approximately 3 miles to the intersection with Washington Boulevard (Rt. 137). Take a right onto Washington Boulevard and go about 3 miles to the intersection with Tresser Boulevard. Take a right onto Tresser, and an immediate right into the parking garage at the rear of the Government Center. Park on the first floor or as otherwise directed.
From Metro-north Rail Road (New Haven/Amtrack Line)
From NY or NH : Take Metro-North/Amtrack to the Stamford terminal. The LISO is approximately 2 blocks north of the station, on the left, at the corner of Tresser and Washington Blvds. From the Northbound (to New Haven) side: Exit the train and proceed to the tunnel entrance under the escalator and walk through the tunnel to the southbound side, exit through the glass doors. **Cross the street, and continue on the diagonal sidewalk in front of the UBS building), which intersects with the sidewalk on northbound Washington Blvd. Southbound (to New York) side: Either take the escalators to the street level (all the way down); or exit the platform at the street level and follow directions **above.
Visitor Resources:
Freedom of Information Act
Region 1 FOIA Contact Information (States: CT, ME, MA, NH, RI, VT)
Regional Freedom of Information Officer
U.S. EPA, Region 1
5 Post Office Square, Suite 100
Mail Code: 01-6
Boston, MA 02109-3912
(617) 918-1102
Copies of most agency records must be obtained through the FOIA process. Learn:
- More about FOIA
- Which records are available without a FOIA request
- Where to make a FOIA request
- How to make a FOIA request
FOIA requests can be submitted at FOIAXpress.
Submit Comments/Report Violations
Please do not submit FOIA requests here. FOIA requests can be submitted at FOIAXpress.
Submit a Web Question or Comment
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- If you choose to, you can e-mail your question to us at r1web.mail@epa.gov