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An Approach to Make a Guideline to Support for Enhancing Resilience in Japanese Fitness Club

An Approach to Make a Guideline to Support for Enhancing Resilience in Japanese Fitness Club

2015
Abstract
Recently, fitness clubs has been required to respond the diversifying and advancing needs of clients. Additionally, employees were required to provide a high quality service from both the client and the organization they belonging. It is predicted that employees were exposed much occupational stress. Resilience is focused as a capital to keep on career development or design in the face of adversities. Workplace improvement is focused as an effective effort in order to decrease occupational stress (Kogi, 2006). It is very important to decrease a risk of occupational stress. However, it is never that stress disappear completely in your work career. Hence, it is necessary that you enhance resilience, it is help you to progress in adversities. Shoji (2014) showed follows as point of view for enhancing resilience through daily operations. 1) Encouraging to challenge, 2) constructing a relatedness to receive supports in workplace, 3) using feedbacks from clients. It is shown that resilien...

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