International Journal of Social Welfare Promotion and Management
Vol.7, No.2 (2020), pp.1-8
http://dx.doi.org/10.21742/ijswpm.2020.7.2.01
Gotong Royong in Organization
Nicholas Simarmata1, Kwartarini Wahyu Yuniarti2, Bagus Riyono3 and Bhina Patria4
1
Psychology Study Program, Medical Faculty, Udayana University, Bali, Indonesia
and Psychology Faculty, Gadjah Mada University, Yogyakarta, Indonesia
2,3,4
Psychology Faculty, Gadjah Mada University, Yogyakarta, Indonesia
nicholas@unud.ac.id
Abstract
Gotong royong is an original term from Indonesia which means cooperation among
society members. Gotong royong is the culture value of the Nusantara (before the
establishment of the Indonesian country) since the Neolithic era from 6000 BC, the core of
Pancasila (the ideology of the Indonesian country), and plays a role in the government,
public and private sectors. There have been many studies of gotong royong in the government
and society sectors. But it is still rarely done in the private sector, especially in organizations.
This study is a literature study by using various references from books and journals, both
printed and online. The theory that is used to study gotong royong in this study is the Social
Psychology theories. Those are need-to-belong theory, interdependence theory, communal
theory, cooperation theory, and collectivism theory. The results of this study are expected to
be the basis for further empirical studies so that later it can obtain a gotong royong picture in
organizations both theoretically and empirically..1
Keywords: Gotong royong, Culture value, Organization, Interdependence theory,
Communal sharing
1. Introduction
Indonesia is gotong royong, and vice versa. Because Indonesia and gotong royong are two
things interrelated, one unity and cannot be separated. The first thing that underlies
interrelation between Indonesia and gotong royong is Indonesian society is social being and
basically human being is social creature [1]. Human tends to establish relationship with other
human that ultimately forms society. Relationship is not just an interaction, but leads to
realizing the life welfare by doing the work together. This is known in Indonesia as gotong
royong [2]. Hence, human, in this case is Indonesian society, is social being who cannot live
alone and must cooperate to achieve common goal by gotong royong [2][3] The second thing
that underlies interrelation between Indonesia and Gotong royong is the diversity of
Indonesian society. Indonesia consists of 1340 ethnics, 1128 tribes and 1211 local languages
[4][5][6]. The diversity in Nusantara (Indonesia) has been around 2.5 million years ago and
this is a strength because there is a care and share tradition that is Gotong royong [6]. Hence,
it shows Gotong royong can unite the diversity of Indonesian society [6].
Article history:
Received (February 17, 2020), Review Result (March 21, 2020), Accepted (April 29, 2020)
Print ISSN: 2205-8435, eISSN: 2207-5321 IJSWPM
Copyright ⓒ 2020 Global Vision Press (GV Press)
Gotong Royong in Organization
The third thing that underlies interrelation between Indonesia and Gotong royong is
collectivism and communalism on Indonesian society. Because communalism and
collectivism is the characteristic of Indonesian society [7][8]. Therefore, Gotong royong is a
tradition from communalism in a collectively work [9]. The reason that strengthen the three
things that underlie interrelation between Indonesia and Gotong royong is Gotong royong has
been known by Nusantara (before the establishment of the Indonesian country) society when
the removal of Menhir stones (Neolithic era - starting 6000 BC) with a large tonnage for
ancestor worship in Nias island [10]. Thus, Gotong royong is important and relevant for
Indonesia because Gotong royong is not only applied in the past, but also for the present and
the future of Indonesia [11]. This means that gotong royong becomes the basis and guidance
for the behavior of Indonesian society under the changing times. The interrelation between
Indonesia and Gotong royong is also seen in the role of Gotong royong in society,
government and private sector. In society sector, Gotong royong is a life-practice of mutual
help voluntarily that is the society comes to help based on sincerity to engage, participate and
togetherness [12]. In custom works in Indonesia, there are many terms for Gotong royong but
they have the same relative meaning because Gotong royong is not only belonged to certain
ethnic groups in Indonesia [13]. In government sector, Gotong royong has a role as a basic
element in national construction in Indonesian history since Independence Day [6]. M.
Nasroen (the pioneer of Indonesia philosophical study) stated that Gotong royong is included
the foundation of Indonesia’s philosophy so that Gotong royong is used as a survival strategy
for the society and Indonesia government [14]. Hence, the Indonesian government said that
Indonesia has Gotong royong culture that is cooperative culture, mutual help and mutual
support. Beside in society and government sector, Gotong royong also has a role in the
private sector. Joko Widodo (the 7th and 8th President of the Republic of Indonesia) said that
Gotong royong is needed among the government, the society and the private sector. The
private sector in this context means organization. Gotong royong in the organization includes
the Indonesian value that is compatible with 20th century skill because Gotong royong among
work units are a necessity. There is cohesiveness in Gotong royong so that people are
encouraged to become psychologically and emotionally interrelated with each other. It
reflects a strong emphasis on compactness and interdependence among organization members.
Gotong royong is the characteristic of Indonesian workers. Gotong royong is also a positive
work attitude because it makes compact and effective teamwork [15]. By working towards the
realization of modern Gotong royong, the life of Indonesian nation becomes stronger. The
researchers conducted a literature study to investigate the research development on gotong
royong from various studies and contexts. The result from literature study shows that there
are some research on gotong royong based on various contexts. Those contexts are the society,
society and government, school finance, government, children game technology, education
game and politic [16]. Gotong royong has also been researched from several sciences. Those
sciences are social sciences, anthropology, philosophy, civic education, law and public health,
language, sociology education, economy and business, national defend, history, technical
information, education, psychology, social and politic. From the above explanation, it is
understood that Gotong royong is important for Indonesia. It is seen empirically in the form
of Gotong royong role in society and government. It is also seen theoretically in the form of
researches that have been done in several contexts and with several sciences.
Hence, it needs a study of Gotong royong by psychology science in the organization
context in order to add and complete the variations of Gotong royong study from other
science and context so that it can gain a comprehensive understanding of Gotong royong.
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Nicholas Simarmata, Kwartarini Wahyu Yuniarti, Bagus Riyono and Bhina Patria
International Journal of Social Welfare Promotion and Management
Vol.7, No.2 (2020), pp.1-8
The rest of this paper is organized as follow: Section 2 describes the literature review. And
theoretical background. Section 3 describes the proposed method. Finally, Section 4concludes
this work.
2. Literature review
2.1. Gotong royong
Gotong royong comes from a combination of two words from the Javanese ethnic that is
gotong which means to lift and royong means together. Hence, Gotong royong means lifting
something together [17]. Gotong royong belongs to Indonesia, the term from
Indonesia ,Indonesian nationalistic phrase, Indonesian indigenous character, Indonesian life
base, main characteristic of Indonesia, the basic culture of Indonesia, Indonesian national
culture, Indonesian cultural philosophy, Indonesian life pattern, Indonesian culture attitude,
Indonesian character, Indonesian fundamental value, Indonesian society value, modern value
of Indonesian version, noble value relating to Indonesian local wisdom, Indonesian cultural
value, Indonesian social wisdom component, Indonesian solidarity basis, Indonesian society
principle, Indonesian society idea about cooperation activity, important characteristic of
Indonesian society, common belief of Indonesian society, the form of social intelligence from
Indonesian society, the behavior, ideal, norm, rule and lifeview of Indonesian society,
strength core of Indonesian society culture, Indonesian typical characteristic, social relation of
Indonesian society and Indonesia trait that is hereditary and until now still well maintained
[18].
2.2. Need-to-Belong theory
The core idea of the need-to-belong is that people have a fundamental, strong, and
pervasive motivation to form and maintain at least a certain minimum number of social
relationships. The drive to connect with others was more than a mere desire. The central
aspects of the need-to-belong; first, the person wants a framework of mutual concern and
caring that extends into past and future. Second, the person wants a series of non-negative
interactions. The need-to-belong is not satisfied by any amount of social interaction without
the bond. People must desire at least a certain minimum amount of social connection, and to
some extent these bonds could substitute for each other. They would most like to keep the
bonds they have, but if they lose one relationship, having others could cushion the blow and
satisfy some of the same need. Humans evolved to be social beings, and so they needed to be
connected to each other. The goal of need-to-belong theory is to understand people, to foster
an inclusive society and to enable people to find ways to feel connected with others.
Implication of need-to-belong theory for societies and organizations is to ensure that all,
including those at the bottom, are encouraged to feel accepted and included. The theory of the
need-to-belong has evolved from a simple insight about desiring togetherness into a large
complex of interrelated ideas. It seems vital for psychology to rediscover an appreciation for
what happens between people. What happens inside them is important also, but often it
happens because of what happens between them. Inner process serves interpersonal functions.
Need-to-belong theory is a fundamental and powerful fact about human nature [19].
2.3. Communal theory
Copyright © 2020 Global Vision Press (GV Press)
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Gotong Royong in Organization
Communal norm organizes relation with the principle that benefitis given without
expecting reward, but it based on caring for the other needs and a sense of responsibility for
the other well-being [20]. The receiver should not feel obligated or indebted to provide
reciprocal benefit. In the perspective of the communal theory, the working of communal norm
in a relation is related to the level of understanding of mutuality and perspective-taking. A
person who has an understanding toward mutuality and has the ability to understand other
people's point of view will improve the communal orientation, that is the tendency to follow
the norm in communal relation.
Communal relation has a basic principle in the form of unity moral value or unity that
"instilling obligation" in each person will provide assistance with orientation on the
achievement of the other welfare, without hoping there will be a reward [21]. The high and
low of the communal orientation determines the level of one's communal strength. The higher
the communal power, the greater the responsibility for the other welfare. The willingness and
availability to fulfill the need and attainment of the other welfare will increase and take
precedence. Communal relation does not mean unauthorized relation (unselfish relation). A
communal orientation in one's self also there is a hope that other will also follow communal
norm when building relationship and interacting. The help or benefit giver (donor) actually
hopes that other or receiver (recipient) will have the same communal motivation as
him/herself and be willing to give help to others. The giving of assistance or benefit in
communal relation is motivated by a sense of care for the needs and responsibilities of the
other welfare. Goffman calls it as "when someone feels called to give benefit". Hence, in
communal relation, benefit is given as support for the other good (the giver and the receiver
do not feel there is a "debt" that it has to be "paid") and people are tend to help and
responsible toward the other situation [22].
2.4. Interdependence theory
Interdependence theory explains the conceptualization of structure and process that take
place in interpersonal relation, which was proposed by Thibaut & Kelley in Bang [23] to
explain the emergence of interdependence. The study of relation is considered as important as
the study of the individual that is involved in that relation. Interdependence theory is built on
four basic assumptions. First, structure principle from situation. Understanding the situation
of interdependence is an important part to be able to understand the psychological process of
individual that is involved in a relation. Second, transformation principle. The transformation
process occurs when individual begin to consider that the behavior of him/herself has
consequence of each other that arise in the near future or long-term effect. Transformation is a
psychological process involving affection, cognition, and motivation that is influenced by the
interaction purpose. Third, interaction principle. Interaction in interdependence is a function
from two persons (Symbols A and B) and object or resource that exist in one situation
(Symbol S). Situation in interaction can activate people affection, cognition, and motivation
and affect mutual respond and pattern that are formed. Fourth, adaptation principle. Social
interaction that is repeated can create adaptation that can make relation more stable and
facilitate the transformation process. Adaptation concerns individual orientation differences
(A and B), the orientation role towards specific relation and social norm that is socialized
through culture that apply to certain society. In Interdependence theory, interchangeable
objects are not always concrete, but they can also be symbolic [24].
2.5. Cooperation theory
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Nicholas Simarmata, Kwartarini Wahyu Yuniarti, Bagus Riyono and Bhina Patria
International Journal of Social Welfare Promotion and Management
Vol.7, No.2 (2020), pp.1-8
This theory was originally developed by Galata in [25] and much described by mark [26].
The cooperative process encourages greater group productivity, more favorable interpersonal
relation, better psychological health and higher self-esteem. Cooperation encourages and is
encouraged by the shared feelings in belief and attitude, readiness to help, openness in
communication, trust and cordiality, sensitivity to common interest, orientation towards
increasing joint strength. If someone has systematic knowledge about the process effect that is
cooperative, then he/she has systematic knowledge of the condition that usually leads to that
process. The early theory of Deutsch of cooperation is the theory about the effect of a
cooperative process. This theory explains the condition that gives rise process that is
cooperative.
2.6. Collectivism theory
The antecedents of collectivism can be found in the ecology, family structure, wealth
distribution, demography, history, cultural diffusion, and situational conditions. The
consequences of collectivism include differences in attention, attribution, cognition, emotion,
motivation, self-definitions, values, language use, and communication, as well as other kinds
of social and organizational behavior. Applications of collectivism include improvements in
conflict resolution, health, international relations, and cross-cultural training. Collectivism is
society in which people from birth onward are throughout people’s lifetime continue to
protect them in exchange for unquestioning loyalty. Collectivism is family integrity and
interdependence with sociability.
In collectivistic cultures, the self is interdependent with some group. The goals of the
groups have priority over individual group and in-group and individual goals are usually the
same. Norms, obligations, and duties guide behavior. Communal relations are most frequent
and individuals stays in unpleasant groups or relationships. Within organizational context, a
lack of understanding of cultural differences can translate into failed mergers and ventures,
premature expatriate return and turnover, and organizational conflict. Understanding key
cultural differences related to collectivism is a key business imperative.
3. Methodology
This study is a literature study. The literature was obtained from articles, books, or journals
in a form of either printed or online. On online form, researchers type “gotong royong” as
keyword when using Google Scholar and several Journal Websites that are subscribed by
Gadjah Mada University.
4. Conclusion
The conclusion that can be drawn about Gotong royong in the organization context
according to the study of social psychology theories is as follows. Need-to-Belong Theory
said that the individual has a fundamental and powerful motivation for shaping and
maintaining social relation because the fundamental fact from human existence is not conflict
but cooperation. Hence, gotong royong at organization is based on a strong motivation to
have social relation because by working together the burden can be borne together so that
common goal can be achieved. The relation within gotong royong in the organization is
getting tighter because of mutuality (every individual needs each other) and trust (each
individual put trust). Interdependence theory explained that goal is determined by individual
interaction, or in other words, pattern of interaction determine goal. Hence, Gotong royong in
the organization is formed because individual interact with each other in the context of
Copyright © 2020 Global Vision Press (GV Press)
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Gotong Royong in Organization
cooperation to achieve common goal. This means that every individual knows and is aware
that they must do gotong royong because by that way then the burden, task, responsibility is
handled and lighter because it is shared together. Communal theory suggests that benefit is
given as support for the other good (the giver and the receiver do not feel there is a "debt" to
be "paid"). Hence, there is gotong royong in the organization because individuals
"complement each other" to achieve common goal, help each other and care for each other.
By doing so, it actually helps the individual him/herself because the end result of the common
goal is the contribution of each individual. The Cooperation theory said that the basic
psychological orientation of cooperation implies a positive attitude that is "We" (inclusive)
for each other and "We" (inclusive) mutually benefiting each other. Therefore, gotong royong
in the organization of course very relevant and it requires cooperation among individuals. The
purpose of relation among individuals when they do gotong royong in the organization are to
achieve the common goal by cooperation. Collectivism theory mentioned that collectivism is
related to society where individual from birth onwards is integrated into powerful and
cohesive group that throughout his/her lifetime continue to protect him/her in return for
unquestionable loyalty. The existence of gotong royong in the organization because
individual join into the group so that there is relation among individuals who aim to perform
and solve something together with uphold the group interest. From the study that has been
described above then this study can be developed as a basis for further empirical studies so
that it can obtain a picture of gotong royong in the organization theoretically and empirically.
Acknowledgement
This research is fully supported by Gadjah Mada University Grant.
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