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Can you please turn the printer off and on and advise if that resolves it? That does seem to have resolved it I just wonder, how the hell would we know that? Please confirm approval to proceed with purchase of network hardware for the Tauranga office as per attached quotation. For subsequent access, just connect to the VPN, then click on the network location under “This PC”. Needless to say, you’ll want to disconnect from the VPN each time after you’re done with accessing the shared folder, otherwise your network traffic will be routed through the VPN, slowing your internet access.