Academia.edu no longer supports Internet Explorer.
To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser.
The aim of this paper is to conduct a study on the Saudi culture to extract Saudi users' preferences on Arabic website usability. Its purpose is to determine the most important issues that should be considered when designing for the Saudi culture. The data collection instrument consist of an online questionnaire for Saudi Internet users'. The main outcome of this study is that Saudi users agree on the importance of website usability issues such as adherence to local language, culture, and religious beliefs, in addition to consistency in navigation scheme, messages, and text format. The results of this study highlight the need to consider the cultural preferences of the target audience for successful local websites or applications.
Since websites are developed and maintained by different cultures, web page design may be influenced by the originating culture. This study examines the usage of design attributes between Australian, Chinese, and Saudi Arabian cultures. This study used automated and manual techniques to investigate design attributes including layout, navigation, links, multimedia, visual representation, colour, and text. Significant differences were found in each of the listed design attributes, suggesting that different interfaces may be needed for successful communication with different cultural groups. The results of this study confirm and extend prior research and anthropological models. The contribution of this study is the scale (460 websites in total) and breadth (seven design attributes) of the research. It also provides revised insights into culture and website design and the concept of cultural translation of web content.
2010 •
Over the past few years the Internet has become an essential business platform by aiding trading, distribution and sales between organisations, consumers, and even between consumers. This has brought ecommerce to an entirely new level which raised some issues in websites usability and the human-computer interaction. Therefore, the objectives of this paper are to identify and analyse the extent to which the site is fulfilling all the user’s requirements and needs. The related work covers the history of human-computer interaction and the benefits of using user-centered approach, which is the methodology been used in this paper. Moreover, a brief comparison between the most important development methods, such as Waterfall and user-centred methods are discussed in terms of addressing the issues of time saving and addressing fulfilment of users’ needs. In order to address most of the issues that is related to the attributes in the usability stage of the evaluation, the data required to manage this study was collected using three research methods; the questionnaire, direct user observation and interviews. An evaluation of the current websites, based on statements of usability goals and criteria were chosen from the Arabic guidelines in the literature, were undertaken in connection with implementing and testing the proposed websites design. Many famous Arabic websites such as JARIR bookstore and Ahmad Abdulwahed website were chosen as a case study in this paper to investigate the usability and interactivity of the websites design. The analysis section includes needs, users and tasks and data analysis, whereas the design phase includes the user interface and database design. At the end of this paper, some recommendations are presented regarding these website that can be considered in developing these website in the future.
Research shows that different user interfaces are needed for successful communication with different cultural groups, yet studies on cross-cultural web-site usability are limited. This research works towards creating a culturally sensitive world wide web by addressing the gap with a novel cross-cultural website usability model. The authors' prior work evaluated Australian, Chinese, and Saudi Arabian web pages and revealed significant differences in the use of web attributes including: layout, navigation, links, multimedia, visual representation, colour and text. This paper extends those findings by mapping the usage of web attributes with theories of culture to create website design guidelines and a usability measuring instrument. The development of this model includes: evaluation of element use, identification of prominent elements, organisation of cultural factors, organisation of HCI factors, development of design guidelines and development of the usability measuring instrument. This model simplifies the creation of cross-cultural websites, while enabling developers to evaluate page usability for different cultures.
Philanthropy is an important part of Saudi Arabia’s identity as it is linked to the country’s religion and culture. Even though nobody can deny how crucial philanthropy is for Saudis, it is not reflected virtually on the Internet. This PhD aims to enhance philanthropy by putting it in a virtual context. Online philanthropy is known as e-philanthropy and this research documents the design of an e-philanthropic tool that is appealing to users in Saudi Arabia. Its aim is to design an interactive website where users can communicate with each other to meet their specific needs. It explores the nature of philanthropy in the Saudi context and employs human-centred design and user-centred design approaches to create a website in support of this. It is based on qualitative and quantitative data collection from recipients of philanthropy and those who take an interest in the topic. This resulted in the design brief for a new ephilanthropic tool based on time giving, a concept closely related to time banking and something that, to date, has not been launched in Saudi Arabia. As time banking is the closest concept to that of time giving, this project investigated time banking as a philanthropic tool in other contexts. The design of the website for the Fair Shares time bank in the UK was analysed as a source in order to benefit the new project. This was achieved by using Agarwal and Venkatesh’s (2002) Microsoft Usability Guideline, which was reformed by Pallud (2002). After investigating Saudi culture, the concept of time banking and the design features of a website in the field, the researcher-designer then created a time giving website named “Joud”, a word which means liberality and generosity in Arabic. The process of creating this website was influenced by Schön’s (1983) account of the reflective practitioner, where the designer looks for ways to order, resolve and improve their practice. After the design of the website was finished it was launched online at www.joudtime.org. The website was then evaluated using the same technique used to analyse the Fair Shares site; namely the modified Microsoft Usability Guideline. This was to improve the design and get a sense of whether the idea would work in Saudi Arabia or not. This study shows that time giving can be a philanthropic tool in Saudi Arabia. It also shows that using a human-centred design and a user-centred design method in order to investigate specific target users is a practical and useful approach. The outcome shows how the design would take the user into consideration especially in a philanthropic context. Moreover, the resulting design is the first that brings time giving to the Saudi user. As a result, the project met its aim to replicate the philanthropic culture of Saudi Arabia virtually by creating an ephilanthropic tool for their context.
2004 •
2009 •
Abstract This paper presents a case study from a western country (UK) and an Arab country (Oman) to extract the views of Web designers in both countries regarding web usability. The purpose is to determine the most important issues that should be considered when designing for a particular culture. To obtain a deeper and more detailed knowledge on how designers work in each country, it necessitated that the researchers get closer to the designers environment.
2016 •
Due to mass global migration and increased usage of the Internet, it is now very important to address the cultural aspects of the usability problems of any Information and Communication Technology (ICT) products such as software, websites or applications (apps) whether to be used on PCs, Laptops, Smartphones, Tablets, Smart TVs or any other devices. To augment the " Design for All " concept, this research demonstrates the need to cater for culturally diverse users while designing user interfaces. This has been achieved, by investigating ICT products and conducting an extensive literature survey. The study concludes that it is very important to work on cross-cultural usability problems and bring these issues under focus.
Annual Review of Information Science and Technology
Interface design and culture2005 •
Universal Access in the Information Society
User Interface (UI) Design Issues for the Multilingual Users: A Case Study2016 •
Journal of Hospitality Marketing & Management; DOI:10.1080/19368623.2013.723995
Personality Differences and Hotel Web Design Study using Targated Positive and Negative Association Rule Mining2013 •
Journal of Hospitality Marketing & Management
Personality Differences and Hotel Web Design Study Using Targeted Positive and Negative Association Rule Mining2013 •
Government Information Quarterly
A Usability Evaluation of the Obamacare Website2014 •
Conference Proceedings of the …
Optimal Navigational Speed for IPTV and other iTV Applications1985 •
Journal of Medical Systems
A Qualitative Framework to Assess Hospital / Medical WebsitesACM Transactions on Computer-Human Interaction
Towards a theory of user judgment of aesthetics and user interface quality2008 •
2004 •
2007 •
Proceedings of the SIGCHI conference on Human factors in computing systems - CHI '07
Investigating attractiveness in web user interfaces2007 •
2005 •
Computers & Education
Teaching e-commerce Web page evaluation and design: a pilot study using tourism destination sites2006 •
2008 •
Workshop on Advanced …
SEE and SEE: An Educational Tool for Hard of Hearing Children2009 •
International Journal of Business Information Systems
Application of Quality Function Deployment in redesigning website: a case study on TV32007 •
Turkish Studies-Information Technologies and Applied Sciences
Child Centeredness On The Public Sector Websites2019 •
Proceedings of the 4th ERCIM Workshop on'User Interfaces for All
Towards a corpus of validated web design guidelines1998 •
Journal of Usability Studies
A Meta-Analytical Review of Empirical Mobile Usability Studies2011 •
Psychological services
Designing websites for persons with cognitive deficits: Design and usability of a psychoeducational intervention for persons with severe mental illness2007 •
2011 •
International …
Political and cultural representation in Malaysian websites2008 •