Touchscreen interfaces are widely used in modern technology, from mobile devices to in-car infota... more Touchscreen interfaces are widely used in modern technology, from mobile devices to in-car infotainment systems. However, touchscreens impose significant visual workload demands on the user which have safety implications for use in cars. Previous studies indicate that the application of haptic feedback can improve both performance of and affective response to user interfaces. This paper reports on and extends the findings of a 2009 study conducted to evaluate the effects of different combinations of touchscreen visual, audible, and haptic feedback on driving and task performance, affective response, and subjective workload; the initial findings of which were originally published in (M. J. Pitts et al., 2009). A total of 48 non-expert users completed the study. A dual-task approach was applied, using the Lane Change Test as the driving task and realistic automotive use case touchscreen tasks. Results indicated that, while feedback type had no effect on driving or task performance, pr...
International Conference on Multimodal Interfaces and the Workshop on Machine Learning for Multimodal Interaction on - ICMI-MLMI '10, 2010
... touchscreens in cars? Matthew J. Pitts1 Gary E. Burnett2 Mark A. Williams1 Tom Wellings1 ... ... more ... touchscreens in cars? Matthew J. Pitts1 Gary E. Burnett2 Mark A. Williams1 Tom Wellings1 ... Twenty-four subjects had experience of using touchscreen devices in their own cars, the majority of these being portable navigation units (eg TomTom). ...
This paper is made available online in accordance with publisher policies. Please scroll down to ... more This paper is made available online in accordance with publisher policies. Please scroll down to view the document itself. Please refer to the repository record for this item and our policy information available from the repository home page for further information. To see the final version of this paper please visit the publisher’s website. Access to the published version may require a subscription.
This paper presents a research study examining the importance of understanding automotive users&a... more This paper presents a research study examining the importance of understanding automotive users' cultural values and their individual preferences for human machine interface (HMI) design features and functionalities. The goal of this research was to explore how a cultural model can be applied in the development of automotive HMI solutions and future design localization. To meet this goal, it was necessary to (a) identify the characteristics of the Hofstede cultural model, (b) identify the differences in cultural values using the model, and (c) identify regional differences in HMI design needs and preferences across drivers from India and the UK. The results highlighted differences in expectations for HMI systems between the groups, suggesting an influence of culture on the perception of vehicle user interface technology. This led to the conclusion that an understanding of cultural biases can influence design localization and support development strategies. In addition, two main...
This paper presents a research study examining the importance of understanding automotive users&#... more This paper presents a research study examining the importance of understanding automotive users' cultural values and their individual preferences for human machine interface (HMI) design features and functionalities. The goal of this research was to explore how a cultural model can be applied in the development of automotive HMI solutions and future design localization. To meet this goal, it was necessary to (a) identify the characteristics of the Hofstede cultural model, (b) identify the differences in cultural values using the model, and (c) identify regional differences in HMI design needs and preferences across drivers from India and the UK. The results highlighted differences in expectations for HMI systems between the groups, suggesting an influence of culture on the perception of vehicle user interface technology. This led to the conclusion that an understanding of cultural biases can influence design localization and support development strategies. In addition, two main ...
Page 1. Assessing Subjective Response to Haptic Feedback in Automotive Touchscreens Matthew J. Pi... more Page 1. Assessing Subjective Response to Haptic Feedback in Automotive Touchscreens Matthew J. Pitts Mark A. Williams Tom Wellings Alex Attridge ... The audible stimulus was the acknowledgement 'beep' used on the touchscreen interface of a production premium saloon. ...
ABSTRACT This paper considers the design of seat adjustment controls, as part of an EPSRC-funded ... more ABSTRACT This paper considers the design of seat adjustment controls, as part of an EPSRC-funded research project investigating the future of Human–Machine Interfaces (HMIs) in the premium automotive industry. The study takes a user-centred approach to collecting customer data relating to controls on existing vehicles, and applies sensory science techniques in an automotive engineering arena to address the affective elements of seat adjustment control design. A 101-participant customer clinic event was therefore held, with additional data sourced from a commercial survey. The data sets are analysed to make recommendations relating to functional and emotional aspects of seat adjustment control design.
Optimising sensory product qualities is a priority for automotive manufacturers when developing h... more Optimising sensory product qualities is a priority for automotive manufacturers when developing human-machine interfaces, as user experience frameworks consider sensory aesthetics to be a main influencing factor of the overall judgement of product appeal. This empirical study examines whether users' overall judgements of product appeal can be predicted from measures of non-visual aesthetic qualities. Ninety-one UK owners of Supermini segment cars assessed five examples of rotary temperature dials. Factor analysis gave four clear factors common across all samples, of which 'unrefined loudness' and…
Touchscreen interfaces are widely used in modern technology, from mobile devices to in-car infota... more Touchscreen interfaces are widely used in modern technology, from mobile devices to in-car infotainment systems. However, touchscreens impose significant visual workload demands on the user which have safety implications for use in cars. Previous studies indicate that the application of haptic feedback can improve both performance of and affective response to user interfaces. This paper reports on and extends the findings of a 2009 study conducted to evaluate the effects of different combinations of touchscreen visual, audible, and haptic feedback on driving and task performance, affective response, and subjective workload; the initial findings of which were originally published in (M. J. Pitts et al., 2009). A total of 48 non-expert users completed the study. A dual-task approach was applied, using the Lane Change Test as the driving task and realistic automotive use case touchscreen tasks. Results indicated that, while feedback type had no effect on driving or task performance, pr...
International Conference on Multimodal Interfaces and the Workshop on Machine Learning for Multimodal Interaction on - ICMI-MLMI '10, 2010
... touchscreens in cars? Matthew J. Pitts1 Gary E. Burnett2 Mark A. Williams1 Tom Wellings1 ... ... more ... touchscreens in cars? Matthew J. Pitts1 Gary E. Burnett2 Mark A. Williams1 Tom Wellings1 ... Twenty-four subjects had experience of using touchscreen devices in their own cars, the majority of these being portable navigation units (eg TomTom). ...
This paper is made available online in accordance with publisher policies. Please scroll down to ... more This paper is made available online in accordance with publisher policies. Please scroll down to view the document itself. Please refer to the repository record for this item and our policy information available from the repository home page for further information. To see the final version of this paper please visit the publisher’s website. Access to the published version may require a subscription.
This paper presents a research study examining the importance of understanding automotive users&a... more This paper presents a research study examining the importance of understanding automotive users' cultural values and their individual preferences for human machine interface (HMI) design features and functionalities. The goal of this research was to explore how a cultural model can be applied in the development of automotive HMI solutions and future design localization. To meet this goal, it was necessary to (a) identify the characteristics of the Hofstede cultural model, (b) identify the differences in cultural values using the model, and (c) identify regional differences in HMI design needs and preferences across drivers from India and the UK. The results highlighted differences in expectations for HMI systems between the groups, suggesting an influence of culture on the perception of vehicle user interface technology. This led to the conclusion that an understanding of cultural biases can influence design localization and support development strategies. In addition, two main...
This paper presents a research study examining the importance of understanding automotive users&#... more This paper presents a research study examining the importance of understanding automotive users' cultural values and their individual preferences for human machine interface (HMI) design features and functionalities. The goal of this research was to explore how a cultural model can be applied in the development of automotive HMI solutions and future design localization. To meet this goal, it was necessary to (a) identify the characteristics of the Hofstede cultural model, (b) identify the differences in cultural values using the model, and (c) identify regional differences in HMI design needs and preferences across drivers from India and the UK. The results highlighted differences in expectations for HMI systems between the groups, suggesting an influence of culture on the perception of vehicle user interface technology. This led to the conclusion that an understanding of cultural biases can influence design localization and support development strategies. In addition, two main ...
Page 1. Assessing Subjective Response to Haptic Feedback in Automotive Touchscreens Matthew J. Pi... more Page 1. Assessing Subjective Response to Haptic Feedback in Automotive Touchscreens Matthew J. Pitts Mark A. Williams Tom Wellings Alex Attridge ... The audible stimulus was the acknowledgement 'beep' used on the touchscreen interface of a production premium saloon. ...
ABSTRACT This paper considers the design of seat adjustment controls, as part of an EPSRC-funded ... more ABSTRACT This paper considers the design of seat adjustment controls, as part of an EPSRC-funded research project investigating the future of Human–Machine Interfaces (HMIs) in the premium automotive industry. The study takes a user-centred approach to collecting customer data relating to controls on existing vehicles, and applies sensory science techniques in an automotive engineering arena to address the affective elements of seat adjustment control design. A 101-participant customer clinic event was therefore held, with additional data sourced from a commercial survey. The data sets are analysed to make recommendations relating to functional and emotional aspects of seat adjustment control design.
Optimising sensory product qualities is a priority for automotive manufacturers when developing h... more Optimising sensory product qualities is a priority for automotive manufacturers when developing human-machine interfaces, as user experience frameworks consider sensory aesthetics to be a main influencing factor of the overall judgement of product appeal. This empirical study examines whether users' overall judgements of product appeal can be predicted from measures of non-visual aesthetic qualities. Ninety-one UK owners of Supermini segment cars assessed five examples of rotary temperature dials. Factor analysis gave four clear factors common across all samples, of which 'unrefined loudness' and…
Uploads
Papers