Find a company you can trust
Real reviews by real people.
What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where real reviews make a difference.
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews
Chris Smith
We really like using our Breville HotCup VKJ318 - it was a great product, and as someone with disabilities, it made life much easier. But when the start button wore out (a small, detachable plastic piece), I discovered something shocking: Breville doesn’t sell spare parts for it. Instead of offering a simple replacement for a part that is clearly designed to be removable, they told me my only option was to buy a whole new unit - for around £60! Their "gesture of goodwill"? A £10 discount - even though I could buy a new one elsewhere for £55. Breville made me think they were going to help - by asking for photos, proof of purchase, and even my shipping address - only to turn around and say ‘Sorry, out of warranty, buy a new one.’ Why waste my time if they had no intention of fixing the issue? Just another company that would rather force you to buy new than offer simple, cheap spare parts." To make things even more frustrating, the button is clearly designed to be replaced - it has a guide piece to align it and slots where it fits in perfectly. But instead of selling a simple spare part, Breville forces you to replace the whole machine. Why manufacture it this way if they won’t support repairs?" I reached out to Breville’s CEO, Jim Clayton, hoping for a reasonable solution, but the company flat-out refused to do anything. It’s disappointing that a brand this big is actively encouraging waste, environmental harm, and unnecessary spending rather than providing basic, affordable spare parts. If you're considering buying a Breville product, be aware: when a tiny part breaks, they expect you to throw the whole thing away and buy another. Avoid them if you care about customer service, sustainability, or basic fairness.
Mona
Carpet was torn and broken over 25% of the surface area, looks dreadful (definitely not a new item, looks like someone has tried to wash the corner and pulled all the wool out) contacted support and they were very unhelpful, they could NOT answer any of my questions about the carpet and what had caused the damage and if they had used chemicals on it ( there is a reason you buy a 100% wool carpet) customer service said i can get a full return if i manage to pack it up again. how would i do that is the question? i don't have huge plastic sheets, huge paper pipe to put in the middle etc. i was also offered 20% discount. that dose not feel fair for the state of it. I bought it for over 2000 kr. and the discount would only cover what i paid to get it shipped. I had pretty high thoughts of Ellos before this but its clear to me now i cant trust them at all and especially not when it comes to expensive products. This company will send you used and damaged products.
Farrah
We had an outstanding experience at Oak Furnitureland, all thanks to Angela Pescari! From the moment we walked in, Angela went above and beyond to help us find the perfect furniture for our home. She took the time to understand our preferences, showing us different shades in various lighting conditions and ensuring they matched our color scheme. Her attention to detail and expert advice made all the difference, as she carefully placed the furniture to give us a real sense of how it would look in our space. Angela’s patience, knowledge, and warm approach turned what could have been a stressful decision into an enjoyable one. If you’re looking for top-notch service and genuine care, we highly recommend asking for Angela at Oak Furnitureland. She truly made our shopping experience exceptional!
Stavros Chatzidimitriou
Premium Land manages to stand out in a saturated market thanks to its combination of exceptional quality, reliable customer support, and useful features. The platform is user-friendly, offering a straightforward yet dynamic interface that accommodates even the least technically inclined users. One of the most impressive aspects is the platform's loading speed, which ensures that processes are executed almost instantly, while data remains secure and well-protected. Customer support is available 24/7 through chat, phone, and email, providing quick and precise answers to user inquiries.
Daniel Rydningen
Misleading pricing online. We booked a car rental for 4 days, when we arrive to the rental place, we have to pay incurance price thats the double amount of the rental. As we experience the webpage we paid upfront and it said we had to pay remaining 20 euro at the place. But this was totally wrong, they had to charge us 1200 euro, for then to refund it. We got no information about this and had to cancel to rental. we have requested full refund!
Ananya Jha
I’ve been using Intellsys for a while now, and I’m genuinely impressed with how powerful and easy it is to use. As an information analysis tool, it has helped me make sense of complex data in minutes. The AI for data analytics is super smart and gives accurate insights that I can actually act on. It has definitely made my work faster and more efficient. Would highly recommend it to anyone who works with data regularly!
Isaac Ellard
4th Utility assigns a dynamic IP address, which often appears as being located in the USA. This has caused significant issues, including the inability to work from home due to the connection being blocked. I called up and despite the reviews saying they could not get through, I managed to speak to the cancellations team who were very helpful and it took only a few minutes to cancel in the 14 day cooling off period.
Ben Coley
Great service - online booking simple, called me to confirm appointment - had a lovely chap (James, based out of the Didcot area) come to visit our house with his equipment - very quickly diagnosed the issue, was able to unblock and restore flow within 15mins of arrival. Friendly, polite and professional - would definitely use Dyno-Rod again and highly recommend James!
Spiros Chistoforos-Libanis
Although I do not own many NTFS-formatted drives, BuhoNTFS is a very solid product, with handy menu bar icon. Their support team is readily reachable. I had an issue re-activating (transferring) my license on a new system, and they responded back to my mail request in less than 10 minutes!
Shop smarter with the Trustpilot app
Find companies, read reviews, or write them—all while on the go.
