Where do I get support?
All queries and problems will be submitted below queries & Answers section. otherwise you will send email to support@themeansar.com together with your elaborate info (your website URL, screenshots if needed).
For Free WordPress Themes
We will check your queries and problems relating to to free WordPress Themes on a routine. Bug fixes thanks to those are going to be applied within the next releases.
For Premium WordPress Themes
Please offer sufficient info regarding your problems and queries so as for USA to assist you out effectively. The below info area unit suggested for submission:
Submit your questions/issues under your registered email (which you used to purchase our products).
Clarify that theme you {are|you’re} having the difficulty with and detail description of your questions/issue (screenshots are extremely appreciated, image does speak a thousand words)
URL link to your live-site or test-site and configuration settings of your PHP/server. we are going to then provide our feedback within the next 48hrs.
What we do NOT support?
We don’t support third party extensions/plugin as we tend to don’t initiate the coding of such. you would possibly got to contact the third party extensions/plugins suppliers for facilitate.
Questions regarding basic WordPress foundation and CSS area unit supported by the community. And sorry, NO customization work supported.
Content
Where do I get support?
For Free WordPress Themes
For Premium WordPress Themes
What we do NOT support?