PubNub Status

All Systems Operational

About This Site

Check the current status of PubNub's infrastructure, pub/sub performance, system availability, incident updates, and scheduled network maintenance.

Realtime Network Operational

Publish/Subscribe Service Operational

Storage and Playback Service Operational

Stream Controller Service Operational

Presence Service Operational

Access Manager Service Operational

DNS Service Operational

Mobile Push Gateway Operational

App Context Service Operational

Functions Operational

Functions Service Operational

Vault Operational

Key Value store Operational

Scheduler Service Operational

Website and Portals Operational

Website Operational

Administration Portal Operational

SDK Documentation Operational

PubNub Support Portal Operational

Points of Presence Operational

North America Points of Presence Operational

European Points of Presence Operational

Asia Pacific Points of Presence Operational

Southern Asia Points of Presence Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Global Publish Latency

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Global Presence Latency

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Global Access Manager Latency

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Global Storage & Playback Latency

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Global Mobile Push Latency

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Past Incidents

Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

Increased latency and errors observed in US-West

Resolved - This incident has been fully resolved. Our infrastructure provider has restored normal operations, and all systems are functioning as expected. Service performance and reliability have returned to pre-event levels. PubNub continues to monitor systems closely to ensure ongoing stability and we will provide an RCA in in the next couple of day.

Thank you for your patience and understanding throughout this event. If you experience any further issues, please reach out to PubNub Support.
Oct 20, 23:48 UTC

Update - PubNub remains stable, and our infrastructure provider has restored normal service capacity. Systems are now operating at pre-event levels, and most dependent services are performing as expected. We continue to monitor closely and will share further updates as needed. Please contact PubNub Support if you experience any impact.
Oct 20, 22:32 UTC

Monitoring - PubNub remains stable, and our infrastructure provider continues to make steady progress in restoring services. System performance and reliability are improving, and functionality across affected components is returning to normal levels. We continue to monitor closely and will share additional updates as recovery progresses. We will provide another update when there are any changes in status which we expect within the hour. Please contact PubNub Support if you experience any impact.
Oct 20, 20:25 UTC

Update - Our status is the same: stable, and working with our infrastructure provider to restore services to their normal state. Our normal policy is to update every 30 minutes, but we will stop issuing this status; we will update this page when a change to the status occurs. As always, reach out to PubNub support with any issues.
Oct 20, 19:06 UTC

Update - PubNub remains stable, with only minor issues being observed. Our infrastructure provider is making progress in restoring their services, with early signs of recovery in several regions. We continue to work closely with them as they complete mitigations across the remaining areas. Please reach out to PubNub Support if you experience any impact.
Oct 20, 18:37 UTC

Update - PubNub continues to remains stable, with only minor issues being observed. Our infrastructure provider is making progress in restoring their services, with early signs of recovery in several regions. We continue to work closely with them as they complete mitigations across the remaining areas. Please reach out to PubNub Support if you experience any impact.
Oct 20, 18:00 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 20, 17:25 UTC

Monitoring - PubNub remains stable and fully operational. Our infrastructure provider is continuing to apply mitigation steps to restore normal health across their network and related services. We are closely monitoring the situation and coordinating with them to ensure continued stability. Please reach out to PubNub Support if you experience any service issues.
Oct 20, 17:25 UTC

Update - We are still stable, but seeing minor issues. We are still working with our infrastructure provider to address the remaining issues. Please reach out to PubNub support with any issues.
Oct 20, 16:43 UTC

Update - We are still working with our infrastructure provider to mitigate the effects of the ongoing issues. We have been monitoring and handling traffic to minimize disruptions. While points of presence in the US may see slightly higher latencies, we are stable. Please reach out to PubNub support to report issues.
Oct 20, 15:13 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 20, 14:41 UTC

Update - Apologies, but we are continuing to investigate this issue.
Oct 20, 14:21 UTC

Update - We are continuing to investigate this issue.
Oct 20, 13:47 UTC

Investigating - Beginning at 12:40 UTC, we observed increased latency and errors in our US-West region for multiple services. PubNub Technical Staff is currently investigating, and more updates will follow once available.
Oct 20, 13:37 UTC

Elevated latencies and errors for multiple services in US-west and US East

Resolved - With no further issues observed for the past 30 minutes, the incident has been resolved. We will follow up soon with a root cause analysis. If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com.
Oct 20, 09:19 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 08:45 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 20, 07:58 UTC

Investigating - At approximately 07:02 UTC, PubNub services began experiencing elevated latencies and server errors in the US-West and US-East regions. PubNub Technical Staff is currently investigating, and more updates will follow once available.
Oct 20, 07:32 UTC

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

Potential for some missed messages for subscribers in IAD

Postmortem - Read details
Oct 22, 22:22 UTC

Resolved - There have been no further issues for the past 45 minutes. We are resolving this issue, and we will follow up with a post-mortem soon.
Oct 17, 08:06 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 07:08 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 17, 06:48 UTC

Investigating - We are currently investigating an incident that could lead to some missed messages by subscribers in the IAD region. All messages are being received and persisted, and can be retrieved from the Storage service.

This incident started around 22:07 UTC (03:07 PDT) on 16th Oct 2025. We suspect a moderate impact. Please report any impact related to this incident to support@pubnub.com with any details that you can provide.
Oct 17, 06:42 UTC

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.