Eliciting requirements for improving users' behavior using transparency

H Kaiya, N Yoshioka, H Washizaki, T Okubo… - … Engineering for Internet …, 2018 - Springer
A software system is developed for satisfying requirements of stakeholders. Each
requirement will be never satisfied without the collaboration of several components such as
the system, devices and people interacting with them, ie users. However, a user does not or
cannot always behave toward the other components according to their expectations. For
example, a user sometimes makes mistake or even misuse of the system. The system thus
has to encourage users to behave according to such expectations as well as possible. In this …

Eliciting Requirements for Improving Users' Behavior Using Transparency

T Okubo, A Hazeyama, S Ogata, T Tanaka - … for Internet of Things: 4th Asia …, 2018 - Springer
A software system is developed for satisfying requirements of stakeholders. Each
requirement will be never satisfied without the collaboration of several components such as
the system, devices and people interacting with them, ie users. However, a user does not or
cannot always behave toward the other components according to their expectations. For
example, a user sometimes makes mistake or even misuse of the system. The system thus
has to encourage users to behave according to such expectations as well as possible. In this …
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