[go: up one dir, main page]

The Look & Sound of Leadership

Essential Communications - Tom Henschel
  • 4.8 (1.1K)
  • MANAGEMENT
  • UPDATED BIMONTHLY

An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived.

  1. 3D AGO

    How to Guarantee Psychological Safety

    A toxic boss destroys psychological safety on her team. One of her direct reports talks to his coach about how to survive. And how to keep his own team safe.  Core ideas in the episode: Don’t take other people’s bad behavior personally.You are not a victim. You have choice.Document repeated bad behavior.Openly discussing mistakes without blame creates safety on a team.As the leader, be willing to admit your own mistakes.Ask people: “How do you think that went?” and “What could we do differently?” Then listen without debate or rebuttal. A free infographic supports this episode. Download it here.  The episode referred to about creating strong personal relationships is: #199 Personal Connections. Sign-up  for monthly resources and tools in our monthly email.  Curious about coaching for yourself or someone on your team? Let’s talk. tom@essentialcomm.com. COACHES! Want to see this year’s pricing survey results? Pop me an email at: tom@essentialcomm.com. And come join the Executive Coaching Special Interest Group. Check it out here.   Get additional tools for keeping yourself and your team psychologically safe in our podcast library in these three categories: Assertiveness Leadership Managing Yourself Additional episodes to listen to are: 187 - Agreeable Disagreement 70 - Assertion Versus Aggression "75 - Don’t Take Anything Personally” 222- The Conflict Conversation 181 - Inviting Dialogue Your reviews help the show stay ad-free.  Until next time, thanks! From The Look & Sound of Leadership team

    23 min

  2. SEP 11

    How to Supercharge Introversion

    Concerned his introversion makes him less effective, a corporate vice president asks for coaching – from an extrovert! Together, the coach and client explore ways to assure his introversion is a strength. Myers Briggs Type Indicator assesses four preferences. One is Introversion and Extroversion. Download a free sample of the profile report here.      The six tools unpacked in this episode are: Manage your energyMonitor your self-talkHave ideas readyManage your calendarShare comfortably about yourselfDevelop both your thoughts and your skills Listen to Tom’s conversation with Tom & Tom on the Beyond Podcast episode. Learn “How to Make Small Talk with Executives” on the Coaching for Leaders podcast. Curious about coaching? Shoot me an email. tom@essentialcomm.com. Visiting the website? Sign-up for tools and resources in our monthly email.  Help yourself to our free infographics in the Essential Tools bin. Get more support for supercharging your introversion in our podcast library in these three categories: Managing YourselfSelf-TalkSocial Skills Additional episodes you could listen to are: 241 - Conquering People Pleasing 210 - How to Grow Your Self-Management 211 - How to Show Up as More of Yourself 254 - How to Talk so People Understand You 247 - Mastering Anxiety Your reviews help the show stay ad-free.  So? Were these tools about introversion helpful? Let me know! Until next time, thanks! From The Look & Sound of Leadership team

    24 min

  3. AUG 7

    How to Manage Defensive People

    A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope.  All the tools and ideas and scripts in this episode are in an easy-to-understand infographic. Download it for free here.  To work on “deserving” dive into The Four Agreements. Dig into more tools for managing defensive people in our podcast library in these three categories: Communication Skills Management Skills Relationship Building Additional episodes you could listen to are: 216 - 7 Steps to Stop Emotional Hijacks 60 - Be Impeccable with Your Word  35 - Handling Defensive Behaviors 173 - Managing Bad Behavior 138 - Managing Disruptive Executives 198 - Psychological Safety Additional tools and resources are in our monthly email. Sign up here. Curious about coaching? Shoot me an email. tom@essentialcomm.com. All our free infographics are in the Essential Tools bin. Your reviews help the show continue as an ad-free podcast.  Let us know how we can support you. Until next time, thanks! From The Look & Sound of Leadership team

    28 min

  4. JUL 10

    How to Own Healthy Assertion

    Still traumatized over an angry explosion she’d aimed at an abusive leader years before, a leader asks her coach to help her access healthy assertion to use during moments of conflict. Where are you on the assertion scale? Our assessments will tell you. In the episode, ASSERTION got divided into two skills:  AWARENESS and EXPRESSION. The four-step script to build healthy ASSERTION is: SituationFeelingWantOutcome Part of assertion is EMOTIONAL INTELLIGENCE.  Our tool defines EQ and gives exercises. Download it here. “Unlocking Executive Presence Through Emotional Intelligence” Episode 232. The concept explained and tools provided. Download “The Feeling Word Grid” here. Ready for an amazing growth experience? Explore Brené Brown’s Dare to Lead course. Often recommended. Always helpful. Crucial Conversations. More tools in the ASSERTIVENESS category in the archive. Episodes with assertiveness tools:  220 - Holding Boundaries 219 - How to Set Boundaries 210 - How to Grow Your Self-Management 86 - Intimacy in Business: Setting Boundaries 198 - Psychological Safety Considering coaching? Talk with Tom. Send him an email here.   Additional resources are in our monthly email. Sign up here. Until next time! Thanks! from The Look & Sound of Leadership team

    22 min

  5. JUN 5

    How to Create Engagement Online

    Convinced that participants need to engage in order to learn, a leader is discouraged after the cheerless rollout of her online learning program. She turns to her coach for help facilitating virtual groups. Tools in this episode: Tone-setting at the opening: Get people engaged by using the chat to think together;Get people engaged by thinking about how they will show up (ground rules);Ask: “How engaged do you want to be?” Rank 1 – 7 in chat. (#3 came from Michael Bungay Stanier who wrote The Coaching Habit and hosts the Change Signal podcast. Much gratitude!) Three facilitation skills: Use learning questions;Redirect; don’t be the hub;Activate your deadpan. All our infographics are available for free in our Tools Bin. Help yourself.  Tom’s most recent conversation with Dave Stachowiak on Coaching for Leaders explored How to Take Initiative. A lively, thought-provoking episode. Coaches! Join us at ICF Los Angeles’s Executive Coaching Special Interest Group. Check us out on the ICF-LA website, then come join us! Categories in the archive to explore for more ideas about deepening relationships: Communication Skills Leading Teams Episodes with more tools for engagement: 141 - High-Stakes Meetings 253 - How to Answer Questions Powerfully 213 - How to Re-engage a Team 34 - Keeping Repeated Material Fresh 175 - Leading Offsites 143 - Powerful Tools for Team: Plus / Delta 148 - Taming Meetings Are you coach curious? Talk with Tom. Send him an email here.   Additional resources are in our monthly email. Sign up here. Until next time! From The Look & Sound of Leadership team

    21 min

  6. MAY 6

    How to Deepen Relationships at Work

    Knowing she’s never been good with people, a leader seeks coaching to her deepen relationships in ways she can tolerate. Two ways to deepen workplace relationships: Matching & Curiosity 4 Ways to Match: Match Purpose Match Energy Match Conversations Match Vulnerability  Express Curiosity by Asking Deep Questions Make sure your questions are open-endedInvite reflectionKeep the other person talking Answering questions powerfully is another way to deepen relationships. Check out our recent episode on that topic. Deepen relationships at work by listening to Dave Stachowiak’s conversation on Coaching For Leaders with Charles Duhigg about his book Supercommunicators: How to Unlock the Secret Language of Connection.  Recently, Tom joined Dave on Coaching for Leaders to explore How to Take Initiative. A lively, thought-provoking episode. Coaches! Join us at ICF Los Angeles’s Executive Coaching Special Interest Group. Check us out on the ICF-LA website.  Categories in the archive to explore for more ideas about deepening relationships: Communication Skills Building Relationships Managing Yourself Five episodes that’ll help you get deeper: Building Empathy Building Listening Building Rapport Influence The Conflict Conversation Are you ready to invest in yourself? We offer listeners world-class coaching at an affordable price. Reach out to Tom here. Transcripts of every episode, including this one, are available for free here.  More resources are in our monthly email. Sign up here. Until next time! From The Look & Sound of Leadership team

    27 min

  7. APR 3

    How to Talk so People Understand You

    A leader is losing credibility with her senior leaders. Her boss thinks she can turn it around by learning the sorting tool that transformed him as a communicator, so he brings in the coach who taught him. Sorting & Labeling! The grandaddy of all communication tools. If you can sort and label you will sound like a leader. The four steps in Sorting & Labeling: Use a headlineUse a numberLabel each numberTransition with clarity See it all for yourself in our free Sorting & Labeling infographic. To all women who work in social or environmental change: Women’s Impact Alliance wants to support you. Check out their website to see all they ways they can help you succeed. Coaches! Come join our Executive Coaching Special Interest Group. Check us out on the ICF-LA website.  Categories of episodes that have more ways to help you talk so people understand you: Communication Skills Leading Teams Presentation Skills Five episodes that’ll speed you down the path: 106 - Communicating with Clarity 253 - How to Answer Questions Powerfully 65 - Sorting & Labeling 16 - Sounding Well-Spoken 20 - Staying on Track Curious about coaching for yourself? We offer a special program for listeners. Reach out to Tom here.   Transcripts of this and every episode are available for free here.  More resources are in our monthly email. Sign up here! Until next time! From The Look & Sound of Leadership team

    23 min

  8. MAR 6

    How to Answer Questions Powerfully

    A leader was given one goal for his coaching: improve how he answered questions. Knowing he struggled with this not only at work, but at home, he asked his coach for tools.  Our free PDF shows the two scripts: one for closed-ended questions, one for open-ended. Download it here. Don’t assume you know why people ask what they ask. You don’t. Ever.      The closed-ended script: Answer what’s askedMatch LengthCheck for understandingThen add your detailsNo mattress stuffing! It’s a customer service exchange. The open-ended script: Start with a number Label the first itemExplain in briefMake the leap. Start with a number. It’ll be okay. When you know things, use this script. You will sound expert. The open-ended script is a variation of the Sorting & Labeling tool. Download the PDF and listen to the episode. CALLING ALL COACHES! Come join ICF-LA’s Executive Coaching Special Interest Group. We’d love to see you. Check us out here. Related categories in the library: Communication Skills Leadership Perception – How Others Perceive You Five related episodes: 215 - How to Stay Calm Under Fire 249 - How to Tackle Overtalking 159 - Short Sounds Confident 185 - The Talky Executive 151 - Under Executive Questioning Have ideas about how “The Look & Sound of Leadership” might grow and evolve? Share your ideas with Tom here. Transcripts of this and every episode are available for free here.  Our monthly email, with resources you don’t hear about on the show. Subscribe here! Wishing you spring freshness,  From The Look & Sound of Leadership team

    23 min
See All (264)

4.8
out of 5
1,146 Ratings

About

An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived.

Information

  • Creator
    Essential Communications - Tom Henschel
  • Years Active
    2008 - 2025
  • Episodes
    264
  • Rating
    Explicit
  • Copyright
    © 2025 The Look & Sound of Leadership
  • Show Website
    The Look & Sound of Leadership

You Might Also Like