Background
There was a data pipeline issue that prevented the generation of fresh image suggestions for a period, around May 20 - July 25. This may have caused users accessing the image recommendations task on the Mobile Apps to see suggestions that had either A) already been incorporated into the article, or B) had already been rejected by another user. During this time, we completed our analysis on the newly released iOS "Add an image" feature, and saw reports from iOS users of images already being in the article. Both apps have a final check to see if there is an image in the article already before displaying it to the user, but Android's was more robust. iOS"s check has since been updated to match Android: T371055.
If lack of refreshed suggestions are having an effect on the end user, we would expect to see some or all of the following from this analysis:
- Significantly lower rates of image Suggestion Accept Rate than the original analysis
- Higher bounce rates than the original analysis
- User reports of image already in article from rejection reasons survey
User story
As a product manager on iOS, I would like to know if it was primarily the data pipeline issue, or the app's final check that was causing repeat images to show to end users, so I can share the information with the maintainers of the image suggestions pipeline while advocating for more investment in the infrastructure.
Task
- Create updated version of the analysis for KR 1.5, showing the data for iOS & Android during same time period as was used for the iOS analysis, 2024-05-11 to 2024-06-10) with updated rates calculated in the same way as Growth
- Image Accept -> Edit Success Rate
- Image Suggestion Accept Rate
- Reject Rate
- Skip/Not Sure Rate
- Bounce Rate
- Look at rejection reasons & writeins for iOS in the month following the initial analysis to see if reports of repeated images have declined
Reference
- Original Android Analysis: Android Image Recs 30 Day Data T349357
- Original iOS Analysis: https://docs.google.com/spreadsheets/d/1udTm86SkiJAjUjH-IhrAcKeyx0h18FcGO4kt_trUb-4/edit?gid=1647057837#gid=1647057837